Sony VIAO VPCS11 Series User Manual Download

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148

Troubleshooting >
Recovery

Recovery

How can I create recovery discs?

You can create recovery discs using the

VAIO Recovery Center

. The discs are used to restore your computer system to its

factory default settings. For information on the

VAIO Recovery Center

, click

VAIO Recovery Center User Guide

under

Use

my VAIO

Help and Support

(page 5)

If your computer is not equipped with a built-in optical disc drive, you need to connect an external optical disc drive (not supplied).

How can I restore my computer system to its factory default settings?

There are two ways to recover your computer system: from recovery discs or from a recovery partition.

See the

VAIO Recovery Center User Guide

for more information. To access the

VAIO Recovery Center User Guide

, click

VAIO Recovery Center User Guide

under

Use my VAIO

Help and Support

(page 5)

How can I reinstall the original software and drivers?

You can restore the preinstalled software and drivers using the

VAIO Recovery Center

. For information on the

VAIO

Recovery Center

, click

VAIO Recovery Center User Guide

under

Use my VAIO

Help and Support

(page 5)

Summary of Contents for VIAO VPCS11 Series

Page 1: ...N User Guide Personal Computer VPCS11 Series ...

Page 2: ...ing Other Modules Memory Cards 52 Using the Internet 59 Using the Network LAN 60 Using the Wireless LAN 61 Using the Bluetooth Function 65 Using Fingerprint Authentication 70 Using Peripheral Devices 77 Connecting a Docking Station 78 Connecting External Speakers or Headphones 86 Connecting an External Display 87 Selecting Display Modes 92 Using the Multiple Monitors Function 93 Connecting an Exte...

Page 3: ...35 Handling the Built in Storage Device 136 Using Fingerprint Authentication 137 Troubleshooting 138 Computer Operations 140 System Update Security 146 Recovery 148 Battery Pack 151 Built in Camera 153 Networking LAN Wireless LAN 155 Bluetooth Technology 158 Optical Discs 162 Display 166 Printing 170 Microphone 171 Speakers 172 Touch Pad 174 Keyboard 175 Floppy Disks 176 Audio Video 177 Memory Sti...

Page 4: ... look slightly different from those of your computer How to find specifications Some features options and supplied items may not be available on your computer To find out about the configuration of your computer visit the Sony online support web site at the following URLs For customers in USA http esupport sony com EN VAIO For customers in Canada http sony ca support For customers in Spanish speak...

Page 5: ... you need Get started with my VAIO Get help with Internet and wireless setup security setup personalizing your VAIO computer creating recovery discs and more Use my VAIO Access interactive help in the form of VAIO tutorials how to articles the VAIO technology page specifications and system and software information You can find useful documentation such as below VAIO User Guide This manual VAIO Rec...

Page 6: ...u on a specific program SmartWi Connection Utility Help Information about setting up Bluetooth wireless LAN GPS and wireless WAN functions Some features and options may not be available on your computer See the specifications to find out about the configuration of your computer To access this on screen guide 1 Click Start All Programs and SmartWi Connection Utility 2 Click SmartWi Connection Utili...

Page 7: ...nding solutions online For customers in USA http esupport sony com EN VAIO For customers in Canada http sony ca support For customers in Spanish speaking Latin American countries or areas http esupport sony com ES VAIO LA For customers in Brazil http esupport sony com BR Operating system online support web site Your computer comes preinstalled with a Microsoft Windows operating system For operatin...

Page 8: ...om the back panel or inside the battery compartment of your Sony VAIO computer The serial number is the last 7 digits of the number below the barcode 3 The operating system on your computer 4 The hardware component or the software program that is causing the problem 5 A brief description of the problem 5 In Store Service Support available in USA only Make an appointment with a Sony certified techn...

Page 9: ...nt of you Keep your forearms horizontal with your wrists in a neutral comfortable position while using the keyboard or the pointing device Let your upper arms hang naturally at your sides Take frequent breaks while using your computer Excessive use of the computer may strain eyes muscles or tendons Furniture and posture Sit in a chair with good back support Adjust the level of the chair so your fe...

Page 10: ... level of the display as well Lighting Choose a location where windows and lights do not cause glare and reflection on the display Use indirect lighting to avoid bright spots on the display Proper lighting adds to your comfort and work efficiency Positioning an external display When using an external display set the display at a comfortable viewing distance Make sure the display screen is at or sl...

Page 11: ...ith your computer Upon completion connect one device for example a printer an external hard disk drive a scanner and so on at a time following the manufacturer s instructions Locating Controls and Ports page 12 About the Indicator Lights page 17 Connecting a Power Source page 18 Using the Battery Pack page 20 Shutting Down Your Computer Safely page 27 Using the Power Saving Modes page 28 Updating ...

Page 12: ...page 38 B Built in MOTION EYE camera indicator page 17 C LCD screen page 130 D VAIO button page 37 E ASSIST button 1 page 37 F Ambient light sensor page 35 page 169 Measures ambient light intensity for automatically adjusting the LCD brightness to an optimum level G Intel Wireless Display button 1 page 37 H Built in speakers stereo I Built in microphone monaural J Keyboard page 33 K Touch pad page...

Page 13: ...memory card slot page 55 E Media Access indicator page 17 F Memory Stick Duo slot page 46 G WIRELESS indicator page 17 H Charge indicator page 17 I Disc drive indicator page 17 J WIRELESS switch page 61 page 65 K Headphones jack page 86 L Microphone jack page 95 M Drive eject button page 37 page 39 Your computer supports only Duo size Memory Stick ...

Page 14: ...s Right A Optical disc drive page 39 B Manual eject hole page 162 C ExpressCard 34 slot page 52 D USB ports page 96 E Network LAN port page 60 F Power button Power indicator page 17 Compliant with the USB 2 0 standard and support high full low speeds ...

Page 15: ...8 B Air vent C Security slot D HDMI output port page 90 E Monitor port 1 page 87 F USB port 2 page 96 G i LINK 4 pin S400 port page 98 1 Not functional when your computer is attached to the docking station 2 Compliant with the USB 2 0 standard and supports high full low speeds ...

Page 16: ... n N Getting Started Locating Controls and Ports Back Bottom A Air vents B Battery connector page 20 C Docking station connector page 80 D Memory module compartment cover page 117 On selected models only ...

Page 17: ...use Disc drive Illuminates while data access to the built in storage device or the optical disc drive is in progress Do not place the computer into Sleep mode or turn it off while this indicator light is lit Num lock Press the Num Lk key to activate the numeric keypad Press it a second time to deactivate the numeric keypad The numeric keypad is not active when the indicator light is unlit Caps loc...

Page 18: ...C outlet Use only the supplied AC adapter for your computer To use the AC adapter 1 Plug one end of the power cord 1 into the AC adapter 3 2 Plug the other end of the power cord into an AC outlet 2 3 Plug the cable from the AC adapter 3 into the DC IN port 4 on the computer or on the optional docking station Available only for models with a docking station connector See the specifications to find ...

Page 19: ...ter completely from an AC power source unplug the AC adapter from the AC outlet Make sure that the AC outlet is easily accessible If you do not intend to use your computer for an extended period of time place the computer into Hibernate mode See Using Hibernate Mode page 30 ...

Page 20: ...ttery Pack The battery pack supplied with your computer is not fully charged at the time of delivery Installing Removing the Battery Pack To install the battery pack 1 Turn off the computer and close the LCD screen lid 2 Slide the battery LOCK switch 1 inward ...

Page 21: ...compartment until the projection 2 on either side of the battery compartment fits into the U shaped cut 3 on either side of the battery pack 4 Push the battery pack down into the compartment until it clicks into place 5 Slide the battery LOCK switch outward to secure the battery pack on the computer ...

Page 22: ...ack while the computer is in Sleep mode 1 Turn off the computer and close the LCD screen lid 2 Slide the battery LOCK switch 1 inward 3 Slide and hold the battery RELEASE latch 2 inward put your fingertip underneath the tab 3 on the battery pack and lift the battery pack in the direction of the arrow and then slide it away from the computer This computer is designed to operate only with genuine So...

Page 23: ...attery pack charges close to the maximum charge level you selected the charge indicator turns off Charge the battery pack as described in this manual from your first battery charge Charge indicator status Meaning Lit in orange The battery pack is charging Blinks along with the green power indicator The battery pack is running out of power Normal mode Blinks along with the orange power indicator Th...

Page 24: ...ium ion battery pack and can be recharged any time Charging a partially discharged battery pack does not affect the life of battery While some software applications or peripheral devices are in use your computer may not enter Hibernate mode even when the remaining battery life becomes short To avoid loss of data while the computer is running on the battery you should save your data frequently and ...

Page 25: ... or the duration of use of the battery pack extends To get the most out of the battery pack check the battery charge capacity and change the battery settings To check the battery charge capacity 1 Click Start All Programs and VAIO Control Center 2 Click Power Management and Battery Additionally you can enable the battery care function to extend the life of the battery pack ...

Page 26: ...hods Decrease the LCD brightness of your computer screen Use the power saving mode See Using the Power Saving Modes page 28 for more information Change the power saving settings on the Power Options See Using the VAIO Power Management page 114 for more information Set the wallpaper in Long Battery Life Wallpaper Setting as your desktop background with the VAIO Control Center ...

Page 27: ...t down your computer properly as described below To shut down your computer 1 Turn off any peripherals connected to the computer 2 Click Start and the Shut down button 3 Respond to any prompts warning you to save documents or to consider other users and wait for the computer to turn off automatically The power indicator light turns off ...

Page 28: ...loss of data you should save your data frequently Mode Description Normal mode This is the normal state of your computer while it is in use The green power indicator light is lit while the computer is in this mode Sleep mode Sleep mode turns off the LCD screen and places the built in storage device s and the CPU into a low power consumption mode The orange power indicator light blinks slowly while...

Page 29: ...ep mode Click Start the arrow next to the Shut down button and Sleep To return to Normal mode Press any key Press the power button on your computer If you press and hold the power button for more than four seconds your computer will turn off automatically You will lose all unsaved data ...

Page 30: ... keys Alternatively you can click Start the arrow next to the Shut down button and Hibernate Do not move your computer before its power indicator light turns off To return to Normal mode Press the power button If you press and hold the power button for more than four seconds your computer will turn off automatically ...

Page 31: ...matically notifies you of new updates for enhancing your computer s performance available on the Internet and downloads and installs them on the computer Windows Update Click Start All Programs and Windows Update and then follow the on screen instructions VAIO Update 5 Click Start All Programs and VAIO Update 5 and then follow the on screen instructions Your computer must be connected to the Inter...

Page 32: ... the Touch Pad page 36 Using Special function Buttons page 37 Using the Built in Camera page 38 Using the Optical Disc Drive page 39 Using Memory Stick page 46 Using Other Modules Memory Cards page 52 Using the Internet page 59 Using the Network LAN page 60 Using the Wireless LAN page 61 Using the Bluetooth Function page 65 Using Fingerprint Authentication page 70 ...

Page 33: ...rightness of your computer screen To increase lighting intensity keep pressing the Fn F6 keys or press the Fn F6 keys and then the M or key To decrease lighting intensity keep pressing the Fn F5 keys or press the Fn F5 keys and then the m or key Fn T F7 display output Switches the display output between your computer screen an external display simultaneous output to both and multiple displays with...

Page 34: ...he help file included with the VAIO Control Center for more information Fn F12 hibernation Provides the lowest level of power consumption When you execute this command the states of the system and the connected peripheral devices are saved to the built in storage device and the system power is turned off To return the system to its original state use the power button to turn on the power For detai...

Page 35: ...tomatically turn on and off according to ambient light intensity Additionally you can set a time period to turn off the keyboard backlight after inactivity of keyboard operations To change the backlit keyboard settings 1 Click Start All Programs and VAIO Control Center 2 Click Keyboard and Mouse and Backlit KB Ambient light intensity is measured by the ambient light sensor Blocking the ambient lig...

Page 36: ... 4 once With many applications this action displays a context sensitive shortcut menu if any Drag Slide your finger on the touch pad while pressing the left button Scroll Slide your finger along the right edge of the touch pad to scroll vertically Slide your finger along the bottom edge to scroll horizontally Once vertical or horizontal scrolling is engaged you can move your finger in circles on t...

Page 37: ... depending on your model ASSIST button Launches the VAIO Care while the computer is in Normal mode or Sleep mode While the computer is off or in Hibernate mode the ASSIST button launches the VAIO Recovery Center Intel Wireless Display button Launches the Intel Wireless Display When used with a wireless display adapter unit not supplied you can wirelessly connect your computer with a TV or projecto...

Page 38: ...nstant messaging or video editing software does not activate or deactivate the built in camera Do not place your computer into Sleep or Hibernate mode while you are using the built in camera To use the preinstalled image capture software 1 Click Start All Programs ArcSoft WebCam Companion 3 and WebCam Companion 3 2 Click your desired icon in the main window For detailed information on how to use t...

Page 39: ...equipped with an optical disc drive Some features and options in this section may not be available on your computer See the specifications to find out about the configuration of your computer To insert a disc 1 Turn on the computer 2 Press the drive eject button 1 to open the drive The drive tray slides out ...

Page 40: ... disc clicks into place Do not exert pressure on the drive tray Be sure to hold the bottom of the drive tray when placing removing a disc onto from the tray 4 Close the drive tray by pushing it in gently Do not remove the optical disc while your computer is in a power saving mode Sleep or Hibernate Be sure to bring the computer back into Normal mode before removing the disc ...

Page 41: ...ombo P P P P PR 5 P P PR PR PR PR PR P P 1 The DVD RW RAM disc drive on your computer does not support the DVD RAM cartridge Use non cartridge discs or discs with a removable cartridge 2 Writing data to single sided DVD RAM discs 2 6 GB compliant with DVD RAM Version 1 0 is not supported DVD RAM Version 2 2 12X SPEED DVD RAM Revision 5 0 disc is not supported 3 The Blu ray Disc drive on your compu...

Page 42: ...supported To play copyright protected Blu ray Disc media continually update the AACS key The AACS key update requires Internet access As with other optical media devices circumstances may limit compatibility or prevent Blu ray Disc media playback VAIO computers may not support movie playback on packaged media recorded in AVC or VC1 formats at high bit rates Region settings are required for some co...

Page 43: ...writing data to a disc Available only for models with a docking station connector See the specifications to find out whether your model has the docking station connector Notes on playing discs To achieve optimum performance of disc playback you should follow these recommendations Some CD players and computer optical disc drives may not be able to play audio CDs created with the CD R or CD RW media...

Page 44: ...e labeled on the discs or packages to indicate in which region and on what type of player you can play the disc If the region code indicates all you can play this disc in most regions of the world If the region code for your residence area is different from the label you cannot play the disc on your computer ...

Page 45: ...lay the disc For instructions on how to use the software see the help file included with the software Copying Files to Discs To copy files to a disc 1 Insert a recordable disc into the optical disc drive Connect the AC adapter to the computer and close all running software applications before copying files to a disc 2 If nothing appears on the desktop click Start All Programs and your desired disc...

Page 46: ...d other devices Because it is removable it can be used for external data storage Before You Use Memory Stick The Memory Stick Duo slot on your computer can accommodate the following sizes and types of media Memory Stick Duo Memory Stick PRO Duo Memory Stick PRO HG Duo Your computer supports only Duo size Memory stick and does not support standard size Memory Stick For the latest information about ...

Page 47: ...it clicks into place Do not force the media into the slot If Memory Stick does not go into the slot easily remove it gently and verify you are inserting it in the proper direction Memory Stick is automatically detected by your system and the contents of Memory Stick are displayed If nothing appears on the desktop click Start Computer and double click the Memory Stick icon The Memory Stick icon wil...

Page 48: ...Do not remove Memory Stick while the Media Access indicator light is lit If you do you may lose data Large volumes of data may take time to load so make sure the indicator light is unlit before removing Memory Stick 1 Locate the Memory Stick Duo slot 2 Check that the Media Access indicator light is unlit 3 Push in Memory Stick toward the computer and release Memory Stick ejects 4 Pull Memory Stick...

Page 49: ...atting the media make sure that it does not contain your valuable data Do not remove Memory Stick from the slot while formatting This could cause a malfunction 1 Locate the Memory Stick Duo slot 2 Carefully slide Memory Stick into the slot until it clicks into place 3 Click Start and Computer 4 Right click the Memory Stick icon and select Format 5 Click Restore device defaults The size of the allo...

Page 50: ...50 n N Using Your VAIO Computer Using Memory Stick 6 Click Start 7 Follow the on screen instructions It may take time to format Memory Stick depending on the media type ...

Page 51: ...en inserting or removing Memory Stick from the slot Do not force it in or out of the slot Inserting Memory Stick with multiple conversion adaptors is not guaranteed of compatibility MagicGate is the general name of the copyright protection technology developed by Sony Use Memory Stick with the MagicGate logo to take advantage of this technology Except for your personal use it is against the copyri...

Page 52: ...ressCard Module Your computer is equipped with an ExpressCard 34 slot for transferring data among digital cameras camcorders music players and other audio video devices This slot can only accommodate an ExpressCard 34 34 mm wide module Referred to as the ExpressCard slot and the ExpressCard module in this manual ...

Page 53: ...r pops out 3 Gently take hold of the ExpressCard slot protector and pull it out of the slot 4 Hold the ExpressCard module with the arrow facing upward and pointing toward the slot 5 Carefully slide the ExpressCard module into the slot until it clicks into place Do not force it into the slot If the module does not go into the slot easily remove it gently and verify you are inserting it in the prope...

Page 54: ...n your computer is off the Safely Remove Hardware icon is not displayed on the taskbar the hardware you want to unplug is not displayed in the Safely Remove Hardware window 1 Locate the ExpressCard slot 2 Click the Safely Remove Hardware and Eject Media icon on the taskbar 3 Select the hardware you want to unplug 4 Follow the on screen instructions for removing the ExpressCard module 5 Push in the...

Page 55: ...r data among digital cameras camcorders music players and other audio video devices Before you use the SD memory card The SD memory card slot on your computer can accommodate the following memory cards SD memory card SDHC memory card For the latest information on compatible memory cards see Finding More about Your VAIO Computer page 5 to visit the appropriate support web site ...

Page 56: ...emory card slot 2 Hold the SD memory card with the arrow facing upward and pointing toward the slot 3 Carefully slide the SD memory card into the slot until it clicks into place Do not force the card into the slot The SD memory card icon will appear in the Computer window after you insert the card into the slot ...

Page 57: ...mory Cards To remove an SD memory card 1 Locate the SD memory card slot 2 Check that the Media Access indicator light is unlit 3 Push in the SD memory card toward the computer and release The SD memory card ejects 4 Pull the SD memory card out of the slot ...

Page 58: ...dia access indicator light is lit If you do you may lose data Do not attempt to insert a memory card or memory card adaptor of a different type into the memory card slot An incompatible memory card or memory card adaptor may cause difficulty in removing from the slot and can cause damage to your computer Notes on using the SD memory card Your computer has been tested and found compatible only with...

Page 59: ...ct your computer to the Internet ask your ISP To connect your computer to the Internet using the wireless LAN function you need to set up the wireless LAN network See Using the Wireless LAN page 61 for more information When you connect your computer to the Internet be sure to take appropriate security measures to protect the computer against online threats Depending on the service contract with yo...

Page 60: ...or You can connect your computer to any network without changing the default settings When your computer is attached to the optional docking station you need to select which network LAN port to use Follow the on screen instructions Do not plug a telephone cable into the network LAN port on your computer If the network LAN port is connected to one of the telephone lines mentioned below high electri...

Page 61: ... n standard which specifies the type of technology used See the specifications to find out about the configuration of your computer WLAN standard Frequency band Remarks IEEE 802 11a 5 GHz IEEE 802 11b g 2 4 GHz The IEEE 802 11g standard provides higher speed communications than the IEEE 802 11b standard IEEE 802 11n 5 GHz 2 4 GHz On models compliant with the IEEE 802 11b g n standard only the 2 4 ...

Page 62: ...ons The communication speed and range may vary depending on the following conditions Distance between communication devices Existence of obstacles between devices Device configuration Radio conditions Ambient environment that includes existence of walls and materials of such walls Software in use Communications may be cut off depending on radio conditions Actual communication speed may not be as f...

Page 63: ...ser authentication using 802 1X and Extensible Authentication Protocol EAP Data encryption protects the vulnerable wireless link between clients and access points Besides that there are other typical LAN security mechanisms to ensure privacy such as password protection end to end encryption virtual private networks and authentication WPA2 the second generation of WPA provides stronger data protect...

Page 64: ...LAN function To use the wireless LAN function you first need to set up the wireless LAN function Use the SmartWi Connection Utility to set up the wireless LAN function See the SmartWi Connection Utility Help for more information To access this on screen guide 1 Click Start All Programs and SmartWi Connection Utility 2 Click SmartWi Connection Utility Help ...

Page 65: ...ange of up to 33 feet 10 meters in an open area To use the Bluetooth function Be sure to turn on the WIRELESS switch before starting the Bluetooth function To use the Bluetooth function you first need to set up the Bluetooth function Use the SmartWi Connection Utility to set up the Bluetooth function See the SmartWi Connection Utility Help for more information To access this on screen guide 1 Clic...

Page 66: ...on you can prevent any anonymous Bluetooth devices from accessing your computer The first time two Bluetooth devices communicate a common passkey a password required for authentication should be determined for both devices to be registered Once a device is registered there is no need to re enter the passkey The passkey can be different each time but must be the same at both ends For certain device...

Page 67: ...e a PDA a headset a mouse or a digital camera without the use of any cables To communicate with another Bluetooth device To communicate with another Bluetooth device you first need to set up the Bluetooth function For setting up and using the Bluetooth function search Windows Help and Support for Bluetooth information Be sure to turn on the WIRELESS switch before starting the Bluetooth function ...

Page 68: ... in the environment All Bluetooth devices must be certified to make sure that the applicable standard requirements are maintained Even if standards are met individual device performance specifications and operation procedures can vary Data exchange may not be possible in all situations Video and audio may not be synchronized if you play videos on your computer with audio output from a connected Bl...

Page 69: ... with other devices depending on the manufacturer or the software version employed by the manufacturer Connecting multiple Bluetooth devices to your computer may cause channel congestion resulting in poor performance of the devices This is normal with Bluetooth technology and is not a malfunction ...

Page 70: ...ngerprints for your user account you can substitute fingerprint authentication for password entry when logging onto Windows Power on Security feature page 75 If you have set the power on password page 103 you can substitute fingerprint authentication for password entry when starting your computer Password Bank for quick web site access Once you have registered your user information user accounts p...

Page 71: ...r on the desktop or the built in storage device The encrypted folder will be hidden from other users sharing your computer Application launcher function for quick application access The application launcher feature is available on your computer for launching your preferred application executable file that is assigned to one of your fingers with a registered fingerprint Once you have assigned an ap...

Page 72: ...your computer Set the Windows password on your computer before registration See Setting the Windows Password page 107 for the detailed instructions To register a fingerprint 1 Click Start All Programs Protector Suite and Control Center 2 Read an end user license agreement thoroughly and click Accept 3 Follow the on screen instructions For detailed information see the help file ...

Page 73: ... n N Using Your VAIO Computer Using Fingerprint Authentication If you have failed to register a fingerprint follow these steps to try again 1 Place the top joint of your finger on the fingerprint sensor 1 ...

Page 74: ...int You may not be able to register and or have your fingerprint s recognized if your finger is too dry or wet wrinkled injured dirty etc Register more than one fingerprint in case that the fingerprint sensor fails to recognize the fingerprint Be sure to clean your fingertip s and the fingerprint sensor before swiping in order to keep good recognition performance You can register only the limited ...

Page 75: ...g the Password page 101 For detailed information see the help file included with the Protector Suite Logging onto Windows If you have registered your fingerprints for your user account you can substitute fingerprint authentication for Windows password entry To log onto Windows swipe the registered finger across the fingerprint sensor when the Windows log on screen appears Power on Security feature...

Page 76: ...tered fingerprints 1 Turn on the computer 2 Press the F2 key when the VAIO logo appears The BIOS setup screen appears If the screen does not appear restart the computer and press the F2 key several times when the VAIO logo appears 3 Press the or key to select Security to display the Security tab 4 Press the m key to select Clear Fingerprint Data and press the Enter key 5 At the confirmation prompt...

Page 77: ...s on the computer Connecting a Docking Station page 78 Connecting External Speakers or Headphones page 86 Connecting an External Display page 87 Selecting Display Modes page 92 Using the Multiple Monitors Function page 93 Connecting an External Microphone page 95 Connecting a USB Device page 96 Connecting an i LINK Device page 98 ...

Page 78: ...dditional peripherals to your computer such as a printer and an external display Your computer may not have a docking station connector depending on the model you purchased See the specifications to find out about the configuration of your computer A docking station is not supplied with your computer and is available as an optional accessory ...

Page 79: ...e malfunctions Simultaneous use of the HDMI output port on your computer and the DVI D port or the MONITOR port on the docking station is not possible A DC IN indicator Illuminates while the docking station is powered B IN USE indicator page 83 C UNDOCK button page 83 D DC IN port page 80 E USB ports 1 page 96 F Network LAN port 1000BASE T 100BASE TX 10BASE T G DVI D port 2 page 87 H MONITOR port ...

Page 80: ...tation Be sure to use the AC adapter supplied with the docking station Do not move your computer when it is attached to the docking station This may detach the docking station and cause damage to both units 1 Disconnect all peripherals from the computer 2 Plug one end of the power cord 1 into the AC adapter 2 and the other end into an AC outlet 3 Plug the cable connected to the AC adapter 2 into t...

Page 81: ... Peripheral Devices Connecting a Docking Station 4 Slide open the docking station connector cover on the bottom of the computer 5 Align the rear bottom corners of the computer with the guides on the docking station ...

Page 82: ...82 n N Using Peripheral Devices Connecting a Docking Station 6 Gently push down the computer until it clicks into place 7 Turn on the computer ...

Page 83: ... lit may result in loss of unsaved data or a failure of the computer When the battery pack is running out of power disconnecting your computer from the docking station may result in loss of unsaved data Do not disconnect your computer from the docking station during video playback Be sure to close video playback software before disconnection Once you have completed the steps in To disconnect your ...

Page 84: ...E indicator is unlit you do not have to press the UNDOCK button Pressing the UNDOCK button while your computer is in a power saving mode brings the computer to Normal mode first and then initiates the disconnection process Once you have placed your computer back in Normal mode be sure to take your computer off the docking station Use of the computer while on the docking station may cause unstable ...

Page 85: ...button and Undock 2 Make sure that a message balloon appears and the IN USE indicator light turns off Then lift the computer off the docking station 3 Close the docking station connector cover on the bottom of the computer It is extremely important that you close the docking station connector cover after disconnecting your computer from the docking station If the cover is left open dust may get in...

Page 86: ...nect external sound output devices not supplied such as speakers or headphones to your computer To connect external speakers Make sure your speakers are designed for computer use Turn down the volume of the speakers before you turn them on Connect external speakers 1 to the headphones jack 2 i with a speaker cable 3 not supplied ...

Page 87: ...e on your computer Connecting a Computer Display or a Projector You can connect an external display such as a computer display or a projector either directly to your computer or via the optional docking station Available only for models with a docking station connector See the specifications to find out whether your model has the docking station connector ...

Page 88: ...t on the docking station is functional only on models with the NVIDIA video controller 1 Plug the power cord 1 of your external display or the projector into the AC outlet 2 Connect the external display or the projector to the monitor port 2 on the computer or the docking station with a display cable 3 If necessary connect the headphones jack on the projector and the headphones jack 4 i on the com...

Page 89: ... content If the external computer display is equipped with an HDMI input port and the computer is equipped with the HDMI output port plug one end of an HDMI cable into the HDMI output port on the computer and the other end into the HDMI input port on the computer display If your computer is equipped with the HDMI output port use an HDMI to DVI D adapter to connect a TFT DVI monitor or use the disp...

Page 90: ...or detailed instructions see How do I change the sound output device page 177 1 Plug the power cord of your TV 1 into an AC outlet 2 Plug one end of an HDMI cable 2 to the HDMI output port 3 on the computer and the other end to the TV 3 Switch the input channel of the TV to external input 4 Set up the TV configuration system If a device driver other than the one provided by Sony is used the image ...

Page 91: ...from the device connected to the HDMI output port you need to change the device for sound output For detailed instructions see How do I change the sound output device page 177 1 Turn on the TV and set its input to the HDMI input 2 Turn on the home theater receiver or surround sound decoder device and set its input to the HDMI input 3 Plug one end of an HDMI cable to the HDMI input port on the home...

Page 92: ...our computer screen and the external display or projector at the same time depending on the type of your external display or projector Turn on the external display before turning on your computer To select a display mode with the Fn F7 keys You can select a display mode with the Fn F7 keys See Combinations and Functions with the Fn Key page 33 for more information To select a display mode from the...

Page 93: ...ortions of your desktop across separate displays For example if you have an external display connected to the monitor port your computer screen and the external display can function as a single desktop You can move the cursor from one display to the other This allows you to drag objects such as an open application window or a toolbar from one display to the other ...

Page 94: ...er does not enter Sleep or Hibernate mode while you are using the Multiple Monitors function or the computer may not return to Normal mode If you set different colors on each display do not expand a single window across two displays or your software may not work properly 1 Right click on the desktop and select Screen resolution 2 Click the drop down list next to Multiple Displays select Extend the...

Page 95: ...icrophone Connecting an External Microphone You can connect an external microphone not supplied to your computer To connect an external microphone Plug the microphone cable 1 into the microphone jack 2 m Make sure your microphone is designed for computer use ...

Page 96: ...Connecting a USB Device You can connect a Universal Serial Bus USB device to your computer such as a mouse floppy disk drive speaker and printer To connect a USB device 1 Choose the USB port 1 you prefer to use 2 Plug the USB device cable 2 into the USB port ...

Page 97: ...n Be sure to use a USB printer compatible with your version of Windows to print documents For information on how to remove a USB device see the manual that came with the device To protect your computer and or USB devices from damage observe the following When moving the computer with USB devices connected avoid exposing the USB ports to shock or impact Do not put the computer into a bag or carryin...

Page 98: ...ard disk drive confirm their operating system compatibility and required operating conditions Notes on connecting i LINK devices The i LINK port on your computer does not supply power to an external device If the external device requires external power be sure to connect it to a power source The i LINK port supports transfer rates up to 400 Mbps However the actual transfer rate depends on the tran...

Page 99: ...1 not supplied into the i LINK port 2 on the computer and the other end into the DV In Out port 3 on the digital video camcorder The connection procedure varies depending on your compatible i LINK device See the manual that came with the device for more information You cannot access the contents of Memory Stick in the digital video camcorder via an i LINK connection ...

Page 100: ...ge the main settings of your VAIO computer Among other things you will learn how to use and customize the look of your Sony software and utilities Setting the Password page 101 Using Intel VT page 112 Using the VAIO Control Center page 113 Using the VAIO Power Management page 114 Protecting the Hard Disk page 115 ...

Page 101: ...he computer User password Allows the standard users to change some of the BIOS setup options as well as to start the computer To set the user password you must first set the machine password Entry of the power on password will be prompted after the VAIO logo appears to start your computer If you forget the machine password the password needs to be reset and a fee will be charged To reset the passw...

Page 102: ...cted built in storage device is removed from your computer and is installed in another computer other users will not be able to access the data without knowing the password Entry of the hard disk password will be prompted along with the power on password if set after the VAIO logo appears to start your computer If you forget the hard disk password or the keyboard fails which is critical to passwor...

Page 103: ... logo appears 3 Press the or key to select Security to display the Security tab select Set Machine Password and then press the Enter key 4 On the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters long including spaces 5 Select Password when Power On under Security and press the Enter key 6 Change the setting from Disabled to...

Page 104: ...uter and press the F2 key several times when the VAIO logo appears 3 Enter the machine password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set User Password and then press the Enter key 5 On the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters long including spaces 6 Pre...

Page 105: ... Enter the machine password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set Machine Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press the Ente...

Page 106: ... 3 Enter the user password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set User Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press the Enter ke...

Page 107: ...In the New password and Confirm new password fields enter the password for your account 6 Click Create password See Windows Help and Support for more information on the Windows password To change the Windows password 1 Click Start and Control Panel 2 Click User Accounts and Family Safety or User Accounts 3 Click User Accounts 4 Click Change your password 5 In the Current password field enter your ...

Page 108: ...e the Windows password 1 Click Start and Control Panel 2 Click User Accounts and Family Safety or User Accounts 3 Click User Accounts 4 Click Remove your password 5 In the Current password field enter the current password that you want to remove 6 Click Remove password ...

Page 109: ... then press the Enter key The Hard Disk Password entry screen appears 4 Select Enter Master and User Passwords and press the Enter key 5 Select Continue on the warning screen and press the Enter key 6 Enter the master password twice and press the Enter key The password should be up to 32 alphanumeric characters long including spaces 7 Enter the user password twice and press the Enter key The passw...

Page 110: ...word 3 Press the or key to select Security to display the Security tab select Hard Disk Password and then press the Enter key The Hard Disk Password entry screen appears 4 Select Change Master Password or Change User Password and press the Enter key 5 Enter the current password once and then a new password twice 6 Press the Enter key 7 Press the Enter key when the success message appears 8 Press t...

Page 111: ...ecurity to display the Security tab select Hard Disk Password and then press the Enter key The Hard Disk Password entry screen appears 4 Select Enter Master and User Passwords and press the Enter key 5 Enter the current password for Enter Current Hard Disk Master Password and press the Enter key 6 Press the Enter key without entering any letter for the remaining fields 7 Press the Enter key when t...

Page 112: ... the F2 key when the VAIO logo appears The BIOS setup screen appears If the screen does not appear restart the computer and press the F2 key several times when the VAIO logo appears 3 Press the or key to select Advanced 4 Press the M or m key to select Intel R Virtualization Technology or Intel R VT press the Enter key select Enabled and press the Enter key If the Advanced tab is not displayed in ...

Page 113: ...ehavior To use the VAIO Control Center 1 Click Start All Programs and VAIO Control Center 2 Select your desired control item and change the settings 3 Once finished click OK The setting of the desired item is changed For more information about each option see the help file included with the VAIO Control Center Some of the control items will not be visible if you open the VAIO Control Center as a s...

Page 114: ...indicates what kind of power source you are currently using Click this icon to display the window that shows your power status To select a power plan 1 Right click the power status icon on the taskbar and select Power Options 2 Select your desired power plan To change the power plan settings 1 Click Change plan settings on the right of your desired power plan in the Power Options window Change the...

Page 115: ...d state drive is not included in the scope of the VAIO HDD Protection utility Activating VAIO HDD Protection To protect your hard disk drive against shock hazards you must first activate the VAIO HDD Protection To activate VAIO HDD Protection 1 Click Start All Programs and VAIO Control Center 2 Click Security and Hard Disk Drive Protection Settings 3 Select the Activate hard disk drive protection ...

Page 116: ... module You should not install it yourself if you are not familiar with upgrading memory on a computer You should not touch the connectors or open the memory module compartment cover For assistance contact an authorized Sony Service Center To find the nearest center or agent see Finding More about Your VAIO Computer page 5 The type of module and the amount of memory installed on your computer may ...

Page 117: ...ory module Electrostatic discharge ESD can damage electronic components Before touching a memory module ensure the following The procedures described in this document assume user familiarity with the general terminology associated with personal computers and with the safety practice and regulatory compliance requirements for using and modifying electronic equipment Turn off your computer and disco...

Page 118: ...ternal components of your computer will result in damage to the computer and any repair costs will not be covered by the warranty Do not place the memory module in a location subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 95 F 35 C or l...

Page 119: ...hut down the computer and disconnect all peripheral devices 2 Unplug the computer and remove the battery pack 3 Wait about an hour until the computer cools down 4 Unscrew the screw indicated by the arrow below on the bottom of the computer and remove the memory module compartment cover 5 Touch a metal object to discharge static electricity ...

Page 120: ... the currently installed memory module as follows Pull the latches in the direction of the arrows 1 The memory module is released Make sure that the memory module tilts up and then pull it out in the direction of the arrow 2 7 Remove the new memory module from its packaging ...

Page 121: ... memory module be sure to use the lower slot Be sure to insert the connector edge of the memory module into the slot while aligning the notch on the module with the small projection in the open slot Do not force the memory module into the slot in a wrong orientation as it may cause damage to the slot and the module 9 Replace the memory module compartment cover 10 Tighten the screw on the bottom of...

Page 122: ...the amount of memory 1 Turn on the computer 2 Click Start All Programs and VAIO Control Center 3 Click System Information and System Information You can view the amount of system memory in the right pane If the additional memory does not appear repeat the installation procedure and restart the computer ...

Page 123: ...tion page 124 Care and Maintenance Information page 127 Handling Your Computer page 128 Handling the LCD Screen page 130 Using the Power Source page 131 Handling the Built in Camera page 132 Handling Discs page 133 Using the Battery Pack page 134 Handling Memory Stick page 135 Handling the Built in Storage Device page 136 Using Fingerprint Authentication page 137 ...

Page 124: ...r time could result in discomfort or burns Use only specified peripheral equipment and interface cables Power Source Do not place the AC adapter in contact with your skin Remove the AC adapter away from your body if it becomes warm and causes discomfort Do not place heavy objects on the power cord or this could cause a fire To disconnect the cord pull it out by holding the plug Never pull the cord...

Page 125: ...lity in case of any losses or damages arising from The use of non genuine Sony battery packs or AC adapters with your VAIO computer The disassembly alteration of or tampering of any Sony battery pack Keep the battery pack away from all sources of heat Keep the battery pack dry Do not open or try to disassemble the battery pack Do not expose the battery pack to any mechanical shock such as dropping...

Page 126: ...e potentially dangerous to play loud music while walking especially at pedestrian crossings Preventing hearing damage Avoid using headphones at high volume Hearing experts advise against continuous loud and extended play If you experience a ringing in your ears reduce the volume or discontinue use Memory Stick Keep Memory Stick and Memory Stick adaptors out of reach of children There is a risk of ...

Page 127: ...n Camera Clean the lens protection cover of the built in camera with a blower brush or a soft brush If the cover is extremely dirty wipe it off with a soft dry cloth Do not rub the cover as it is sensitive to pressure Discs Proper care of the disc is essential to its continuous reliability Do not use solvents such as benzine thinner alcohol commercially available cleaners or anti static spray whic...

Page 128: ...mbient temperature of more than 95 F 35 C or less than 41 F 5 C High humidity Do not place electronic equipment near your computer The electromagnetic field of the equipment may cause the computer to malfunction Your computer uses high frequency radio signals and may cause interference to radio or TV reception If this occurs relocate the computer a suitable distance away from the set Do not use cu...

Page 129: ...lid or lifting your computer The LCD screen may be sensitive to pressure or added stress and exerting pressure may damage the screen or cause it to malfunction To open the computer hold the base with one hand and gently lift the LCD screen lid with the other To carry the computer with the lid open be sure to hold the computer with both hands Use a carrying case specially designed to carry your com...

Page 130: ...ual image disappears after a while You can use a screen saver to prevent residual images The LCD screen becomes warm during operation This is normal and does not indicate a malfunction The LCD screen is manufactured using high precision technology You may however see tiny black points and or bright points red blue or green that continuously appear on the LCD screen This is a normal result of the m...

Page 131: ...th other power consuming equipment such as a photocopier or a shredder You can purchase a power strip with a surge protector This device helps prevent damage to your computer caused by sudden power surges in an electrical storm for example Use the AC adapter supplied with your computer or genuine Sony products Do not use any other AC adapter as it may cause a malfunction ...

Page 132: ...e lens protection cover of the built in camera as it may cause scratches on the cover and such scratches will appear on the captured images Do not let the direct sunlight get into the lens of the built in camera regardless of your computer s power state as it may cause the camera to malfunction ...

Page 133: ...Fingerprints and dust on the surface of a disc may cause read errors Be sure to hold the disc by its edges and central hole as shown below Never affix an adhesive label to a disc This will affect the use of the disc and may result in irreparable damage ...

Page 134: ...e longer charging time Do not charge the battery pack in any way other than as described in this user guide or as designated by Sony in writing While the battery pack is in use or being charged heat builds up in the battery pack This is normal and is not cause for concern You do not need to discharge the battery pack before recharging If the battery pack quickly runs out of power after being fully...

Page 135: ...ry Stick dry Do not use or store Memory Stick in a location subject to Static electricity Electrical noise Extremely high temperatures such as in a car parked in the sun Direct sunlight High humidity Corrosive substances Use the storage case supplied with Memory Stick Be sure to make a backup copy of your valuable data When using Memory Stick Duo do not use a fine tipped pen to write on the label ...

Page 136: ...the configuration of your computer To avoid damaging your hard disk drive Do not subject your computer to sudden movements Keep your computer away from magnets Do not place your computer in a location subject to mechanical vibration or in an unstable position Do not move your computer while the power is on Do not turn off the power or restart your computer while reading or writing data to the hard...

Page 137: ... repair In case the built in storage device has to be initialized for example after the repair work the fingerprint templates will be lost You will have to register them all over again The maintenance and management of data concerning fingerprint authentication must be carried out at your own risk Sony assumes no liability for any defects arising out of your data maintenance and management Before ...

Page 138: ...ony com EN VAIO For customers in Canada http sony ca support For customers in Spanish speaking Latin American countries or areas http esupport sony com ES VAIO LA For customers in Brazil http esupport sony com BR Some features and options in this section may not be available on your computer Computer Operations page 140 System Update Security page 146 Recovery page 148 Battery Pack page 151 Built ...

Page 139: ...ng Display page 166 Printing page 170 Microphone page 171 Speakers page 172 Touch Pad page 174 Keyboard page 175 Floppy Disks page 176 Audio Video page 177 Memory Stick page 179 Peripherals page 180 Docking Station page 181 ...

Page 140: ...r strip or UPS is plugged into a power source and turned on If you are using an external display make sure it is plugged into a power source and turned on Make sure the brightness and contrast controls are adjusted correctly See the manual that came with your display for more information Unplug the AC adapter and remove the battery pack Wait three to five minutes Reinstall the battery pack plug th...

Page 141: ...rt your computer If your computer does not restart press the Ctrl Alt Delete keys and click the arrow next to the Shut down button and Restart If the Windows Security window appears click Restart If this procedure does not work press and hold the power button for more than four seconds to shut down your computer Unplug the AC adapter and leave the computer for about five minutes Then plug the AC a...

Page 142: ...elete keys and click the Shut down button If the Windows Security window appears click Shut Down If this procedure does not work press and hold the power button until the computer turns off Turning off your computer with the Ctrl Alt Delete keys or the power button may cause loss of unsaved data Unplug the AC adapter and remove the battery pack Wait three to five minutes Reinstall the battery pack...

Page 143: ...s not work press and hold the power button until the computer turns off Turning off your computer with the Ctrl Alt Delete keys or the power button may cause loss of unsaved data What should I do if the charge indicator light is blinking fast and my computer does not start This problem could be due to the battery pack not being installed properly To solve this problem turn off your computer and re...

Page 144: ...hen restart your computer and enter the correct password The password is case sensitive so be sure to check letters for the current case before you enter the password What should I do if my game software does not work or it keeps crashing Check the web site of the game if there are any patches or updates to download Make sure you have installed the latest video driver software On some VAIO models ...

Page 145: ...o appears 3 Press the or key to select Boot 4 Press the M or m key to select the drive whose boot device order you want to change 5 Press the F5 or F6 key to change the boot device order 6 Press the or key to select Exit select Exit Setup and then press the Enter key At the confirmation prompt press the Enter key What should I do if I cannot boot my computer from the USB floppy disk drive connecte...

Page 146: ...st security threats such as viruses The Microsoft Windows operating system is preinstalled on your computer The best way to protect your computer against security threats such as viruses is to download and install the latest Windows updates regularly You can get important Windows updates by doing the following Your computer must be connected to the Internet to download the updates 1 Click Start an...

Page 147: ...are program current with the latest updates from Symantec Corporation To download and install the latest security updates follow these steps Your computer must be connected to the Internet to download the updates 1 Click Start All Programs Norton Internet Security and LiveUpdate 2 Follow the on screen instructions to complete the updates ...

Page 148: ...al disc drive not supplied How can I restore my computer system to its factory default settings There are two ways to recover your computer system from recovery discs or from a recovery partition See the VAIO Recovery Center User Guide for more information To access the VAIO Recovery Center User Guide click VAIO Recovery Center User Guide under Use my VAIO in Help and Support page 5 How can I rein...

Page 149: ... where the data for the system recovery is stored To check the volume of the recovery partition follow these steps 1 Click Start right click Computer and select Manage 2 Click Disk Management under Storage in the left pane The volume of the recovery partition and the total volume of the C drive are displayed in the Disk 0 row in the center pane ...

Page 150: ... created upon delivery of your computer 2 Select your keyboard layout from the drop down list and click Next 3 Select your operating system and click Next 4 Click VAIO Recovery Center 5 Click Restore Complete System and Start 6 Select Skip and click Next You will be prompted to select whether or not to keep the VAIO Value added content 7 Select No and click Next 8 Follow the on screen instructions...

Page 151: ...e the battery pack Recharge the battery pack when The battery pack is running out of power and both the charge and power indicator lights blink You have not used the battery pack for an extended period of time When should I replace the battery pack A message prompting you to replace the battery pack appears when the battery pack reaches the end of its life You can check the battery charge capacity...

Page 152: ...bled to extend the life of your battery pack on the VAIO Control Center Check the settings on the VAIO Control Center What should I do if a message appears notifying of either incompatibility or the improper installation of the battery pack and my computer then enters Hibernate mode This problem could be due to the battery pack not being installed properly To solve this problem turn off your compu...

Page 153: ... images captured under the fluorescent light may show reflections of light A dark portion in captured images may appear as a noise If the lens protection cover is dirty you cannot take a clear shot Clean the cover See Built in Camera page 127 What should I do if captured images contain dropped frames and audio interruptions The effect settings on your software application may cause dropped frames ...

Page 154: ...a images In some software applications you can set an appropriate value to one of the camera properties e g light source flicker etc to eliminate flicker noise Why is the video input from the built in camera suspended for a few seconds The video input may be suspended for a few seconds if a shortcut key with the Fn key is used the CPU load increases This is normal and does not indicate a malfuncti...

Page 155: ...rol Panel 2 Click View network status and tasks under Network and Internet 3 Click Connect to a network to confirm that your access point is selected Make sure the encryption key is correct Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window Selecting any other option may result in a communication failure To change the settings follow these steps 1 R...

Page 156: ...r speed slow The wireless LAN data transfer speed is affected by distance and obstructions between devices and access points Other factors include device configurations radio conditions and software compatibility To maximize the data transfer speed move your computer away from obstacles or closer to any access point you may be using If you are using a wireless LAN access point the device may be te...

Page 157: ...ption may result in a communication failure Follow the steps in What should I do if my computer cannot connect to a wireless LAN access point page 155 to change the settings What are channels Wireless LAN communication uses divided frequency bands known as channels Third party wireless LAN access point channels may be preset to different channels from Sony devices If you are using a wireless LAN a...

Page 158: ...en the devices are within 33 feet 10 meters of each other What should I do if I cannot find the Bluetooth device I want to communicate with Check that the Bluetooth function of the device you want to communicate with is on See the other device s manual for more information If the device you want to communicate with is already communicating with another Bluetooth device it may not be found or it ma...

Page 159: ...ftware in use Move your computer and Bluetooth devices closer to each other The 2 4 GHz radio frequency used by Bluetooth and wireless LAN devices is also used by other devices Bluetooth devices incorporate technology that minimizes interference from other devices using the same wavelength however communication speed and connection range may be reduced Interference from other devices may also stop...

Page 160: ...luetooth function when I log onto my computer as a user with a standard user account The Bluetooth function may not be available to a user with a standard user account on your computer Log onto the computer as a user with administrative rights Why can t I use the Bluetooth devices when I switch users If you switch users without logging off your system the Bluetooth devices will not work Be sure to...

Page 161: ... does not support SCMS T content protection you need to connect the device using the Advanced Audio Distribution Profile A2DP Follow these steps 1 Click Start and Devices and Printers 2 Right click the icon for the device that you want to connect using the A2DP and select Control 3 Click SCMS T Settings 4 Click to cancel the Connect to a device only if it supports SCMS T content protection check b...

Page 162: ...y cause loss of unsaved data 2 Remove the disc from the optical disc drive 3 Check the disc for dirt or damage If you need to clean the disc see Discs page 127 for instructions What should I do if the drive tray does not open Make sure your computer is on Press the drive eject button If the drive eject button does not work click Start and Computer right click the optical disc drive icon and select...

Page 163: ...e keys may cause loss of unsaved data 2 Remove the disc from the optical disc drive 3 Check the disc for dirt or damage If you need to clean the disc see Discs page 127 for instructions If you are playing a disc and cannot hear sound do any of the following The volume may have been turned off by the Fn F2 keys Press them once again The volume may have been minimized by the Fn F3 keys Keep pressing...

Page 164: ...r computer 6 Double click your desired drive You can confirm the driver software by selecting the Driver tab and clicking Driver Details 7 Click OK to close the window Make sure an adhesive label is not affixed to a disc Adhesive labels can come off while the disc is in the optical disc drive and damage the drive or cause it to malfunction If a region code warning appears the disc may be incompati...

Page 165: ...sive label could cause a write error or other damage What should I do if I cannot write data to DVD media Make sure you are using the correct DVD recordable media Check which DVD recordable format is compatible with your optical disc drive Some brands of DVD recordable media do not work What should I do if my external optical disc drive does not work properly Make sure that your external optical d...

Page 166: ...g the Power Saving Modes page 28 for more information Make sure your computer is securely plugged into a power source and turned on and the power indicator light is lit If your computer is running on battery power make sure the battery pack is installed properly and is charged See Using the Battery Pack page 20 for more information If the display output is directed to the external display press th...

Page 167: ...lect Screen resolution 2 Click Advanced settings 3 Click the Monitor tab 4 Select True Color 32 bit under Colors Do not change the display resolution or colors while using video image software or playing DVDs as it may cause unsuccessful playback display or unstable system operations Additionally it is recommended you disable your screen saver before starting DVD playback If the screen saver is en...

Page 168: ...start video playback See Selecting Display Modes page 92 for changing the display output Alternatively you can press the Fn F7 keys to change the display output See Combinations and Functions with the Fn Key page 33 for more information The video memory of your computer may be insufficient for displaying high resolution videos In such a case lower the resolution of the LCD screen To change the scr...

Page 169: ... I do if the external display remains blank Press the Fn F7 keys to change the display output See Combinations and Functions with the Fn Key page 33 for more information How do I run Windows Aero To run Windows Aero follow these steps 1 Right click on the desktop and select Personalize 2 Select your desired theme from Aero Themes For information about the Windows Aero features such as Windows Flip...

Page 170: ...art the computer If the bidirectional communication functions are provided with your printer disabling the functions on your computer may enable printing Follow these steps 1 Click Start and Devices and Printers 2 Right click the printer icon and select Properties 3 Click the Ports tab 4 Click to cancel the Enable bidirectional support check box 5 Click OK This disables the bidirectional communica...

Page 171: ...nput device follow these steps 1 Close all open programs 2 Click Start and Control Panel 3 Click Hardware and Sound 4 Click Manage audio devices under Sound 5 On the Recording tab select your desired device for sound input and click Set Default How can I prevent microphone feedback Microphone feedback occurs when the microphone receives the sound from a sound output device such as a speaker To pre...

Page 172: ...ore information The volume may have been turned off by the Fn F2 keys Press them once again The volume may have been minimized by the Fn F3 keys Keep pressing the Fn F4 keys to turn up the volume loud enough to hear sound Check the Windows volume controls by clicking the volume icon on the taskbar Your sound output device may have been incorrectly configured To change the sound output device see H...

Page 173: ...roperly connected and the volume is turned up loud enough to hear sound Make sure your speakers are designed for computer use If your speakers have a muting button set the button to off If your speakers require external power make sure the speakers are connected to a power source See the manual that came with your speakers for more information Check the Windows volume controls by clicking the volu...

Page 174: ...F4 keys do not work press the Windows key once and then the key several times select Restart with the M or m key and press the Enter key to restart your computer If your computer does not restart press the Ctrl Alt Delete keys select the arrow next to the Shut down button with the m and keys press the Enter key select Restart with the M or m key and press the Enter key to restart your computer If ...

Page 175: ...hese steps 1 Click Start and Control Panel 2 Click Clock Language and Region and then Change keyboards or other input methods under Region and Language 3 Click Change keyboards on the Keyboards and Languages tab 4 Change the settings as desired What should I do if I cannot enter certain characters with the keyboard If you cannot enter U I O P J K L M and so on the Num Lk key may be activated Check...

Page 176: ...rive 2 Wait until the indicator light on the floppy disk drive turns off 3 Push the eject button to remove the disk and unplug the USB floppy disk drive from your computer 4 Reconnect the floppy disk drive by plugging the USB cable into the USB port 5 Restart the computer by clicking Start the arrow next to the Shut down button and Restart What should I do if I cannot write data to a floppy disk M...

Page 177: ...rtup sound follow these steps 1 Click Start and Control Panel 2 Click Hardware and Sound 3 Click Manage audio devices under Sound 4 On the Sounds tab click to cancel the Play Windows Startup sound check box 5 Click OK How do I change the sound output device If you do not hear sound from the device connected to a port such as the USB port HDMI output port optical output port or headphones jack you ...

Page 178: ...How do I change the sound output device page 177 2 On the Playback tab select the HDMI or S PDIF icon and click Properties 3 Click the Advanced tab 4 Select the sample rate and bit depth for example 48000 Hz 16 bit which the device supports 5 Click OK Why do sound interruptions and or dropped frames occur when I play high definition videos such as those recorded with the AVCHD digital video camcor...

Page 179: ...es you want to keep 1 Copy the data from Memory Stick onto your built in storage device to save data or images 2 Format Memory Stick by following the steps in Formatting Memory Stick page 49 Can I copy images from a digital camera using Memory Stick Yes and you can view video clips that you have recorded with digital cameras that are compatible with Memory Stick Why can t I write data to Memory St...

Page 180: ...tlet Try using another USB port on your computer The driver software could be installed to the specific port you used the first time you connected the device See the manual that came with your USB device for more information You may need to install software before you connect the device Try connecting a simple low powered device such as a mouse to test if the port is working at all USB hubs may pr...

Page 181: ... are using such devices and then try again If the above does not work shut down your computer and disconnect it from the docking station When the battery pack is running out of power you cannot disconnect your computer from the docking station Charge the battery pack or shut down the computer and then try again Be sure to return to the originally logged on user before disconnecting your computer f...

Page 182: ...Intel Corporation in the United States and or other countries Microsoft Windows Windows Media Windows Mobile Windows NT Windows Vista BitLocker Outlook Excel MS DOS PowerPoint ReadyBoost Internet Explorer Aero Windows Live and the Windows logo are trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Blu ray Disc and the Blu ray Disc logo are trad...

Page 183: ...oration Dolby is a registered trademark of Dolby Laboratories Symantec the Symantec Logo and Norton Internet Security are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U S and other countries All other names of systems products and services are trademarks of their respective owners In the manual the or marks may not be specified Features and specifications ar...

Page 184: ...s manual the software or other information contained herein or the use thereof In the manual the or marks are not specified Sony Corporation reserves the right to make any modification to this manual or the information contained herein at any time without notice The software described herein is governed by the terms of a separate user license agreement Sony Corporation is not liable and will not c...

Page 185: ... 2010 Sony Corporation n ...

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