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Troubleshooting

Troubleshooting

This section describes how to solve common problems you might encounter when using your VAIO computer. Many problems
have simple solutions. Try these suggestions before contacting VAIO-Link.

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Computer

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System Security

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Networking

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Optical Discs

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Display

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Printing

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Microphone

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Speakers

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Keyboard

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Touch Pad

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Floppy Disks

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Audio/Video

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Memory Stick Media

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Peripherals

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Summary of Contents for VGX-TP2S/B

Page 1: ...N User Guide Personal Computer V G X T P s e r i e s ...

Page 2: ...ator Lights 17 Setting Up Your Computer 18 Shutting Down Your Computer Safely 29 Using Your VAIO Computer 30 Using the Keyboard 31 Using the Touch Pad 35 Using the Optical Disc Drive 36 Using the TV Function 46 Using the Memory Stick Media 58 Using Other Memory Cards 64 Using the Internet 68 Using Wireless LAN WLAN 69 ...

Page 3: ...izing Your VAIO Computer 90 Setting the Password 91 Setting Up Your Computer with VAIO Control Center 94 Using the Power Saving Mode 95 Upgrading Your VAIO Computer 98 Adding and Removing Memory 99 Precautions 106 On Using the Power Source 107 On Handling Your Computer 108 On Handling Floppy Disks 111 On Handling Discs 112 On Using Headphones 113 On Handling Memory Stick Media 114 On Handling the ...

Page 4: ...etworking 126 Optical Discs 129 Display 133 Printing 136 Microphone 137 Speakers 138 Keyboard 140 Touch Pad 141 Floppy Disks 142 Audio Video 143 Memory Stick Media 146 Peripherals 147 Support Options 148 Sony Support Information 148 e Support 149 Trademarks 151 ...

Page 5: ...ter and welcome to the on screen User Guide Sony has combined leading edge technology in audio video computing and communications to provide state of the art personal computing experience External views illustrated in this manual may look slightly different from those of your computer ...

Page 6: ...ness for any particular purpose with regard to this manual the software or such other information In no event shall Sony Corporation be liable for any incidental consequential or special damages whether based on tort contract or otherwise arising out of or in connection with this manual the software or other information contained herein or the use thereof In the manual the or marks are not specifi...

Page 7: ...Guide Contains solutions to common problems and computer malfunctions an explanation of how to make a backup copy of your data and recover your computer system and sources of support information Regulations Warranty EULA and Service Support Contains Sony guarantee conditions safety regulations modem regulations wireless LAN regulations wireless WAN regulations Bluetooth regulations end user softwa...

Page 8: ...3 Select the guide you want to read You can manually browse to the user guides by going to Computer VAIO C your C drive Documentation Documentation and opening the folder for your language To go to Web sites described in this manual by clicking their respective URLs beginning with http your computer must be connected to the Internet Specifications The online specifications describe the hardware an...

Page 9: ...VAIO wallpapers Links Click this icon and check out our most popular Sony and Club VAIO Web sites Windows Help and Support Windows Help and Support is a comprehensive resource for practical advice tutorials and demonstrations to help you learn to use your computer Use the Search feature Index or table of contents to view all Windows Help resources including those that are on the Internet To access...

Page 10: ...se Further Sources Consult the help files on the software you are using for detailed information on features and troubleshooting Go to http www club vaio com to find online tutorials about your favorite VAIO software ...

Page 11: ...tting Started This section describes how to get started using your VAIO computer Locating Controls and Ports page 12 About the Indicator Lights page 17 Setting Up Your Computer page 18 Shutting Down Your Computer Safely page 29 ...

Page 12: ...rts Take a moment to identify the controls and ports shown on the following pages The appearance of your computer may be different from those illustrated in this manual due to variations in specifications It may also vary in some countries or areas ...

Page 13: ...13 n N Getting Started Top A Hard disk drive Optical disc drive indicator page 17 B Power button Power indicator page 17 C WLAN Wireless LAN indicator page 17 ...

Page 14: ...Hi Speed USB USB 2 0 ports 2 page 82 I i LINK IEEE 1394 S400 port page 86 J CONNECT button page 26 K Front panel door To open the front panel door put your fingertip on the left end of the door and slide it half way to the right The door will automatically be retracted under the panel To close the door slide it half way to the left The door will keep sliding on its own and shut 1 Your computer sup...

Page 15: ... USB 2 0 ports page 82 E Headphones jack Connect external headphones F Microphone jack Connect an external microphone G OPTICAL OUT port Output Sampling Rate 44 1 KHz 48 0 KHz 96 0 KHz Connect an S PDIF device such as digital headphones or an AV amplifier H Network Ethernet port page 88 I A V IN port Connect an external device such as a VCR J HDMI OUT port page 19 K Monitor VGA port page 21 L DC I...

Page 16: ...16 n N Getting Started Bottom A Air vents B Security slot ...

Page 17: ...er is off Media Access Illuminates when data is read from or written to a memory card Do not enter Sleep mode or turn off the computer when this indicator is on When the indicator is off the memory card is not being used Hard disk drive Optical disc drive Illuminates when data is read from or written to the hard disk drive or the optical disc media Do not enter Sleep mode or turn off the computer ...

Page 18: ...g Up Your Computer Connecting a Display Connect a display not supplied to your computer When connecting it see the manual that came with your display as well Connect the power cord of your display after connecting all other cables ...

Page 19: ...19 n N Getting Started To connect a display HDMI compatible TV 1 Plug one end of the HDMI cable supplied 1 to the HDMI OUT port 2 on the computer 2 Plug the other end to the display TV 3 ...

Page 20: ...ny for updates Your computer is compliant with the HDCP standard and capable of encrypting the transmission channel of digital video signals for the purpose of copyright protection which enables you to play and view a wide variety of copyright protected high quality contents Note that you need to connect an HDCP compliant external display to your computer to view the copyright protected contents I...

Page 21: ...ed To connect a display monitor 1 If you want to connect a VGA monitor connect the display cable 1 not supplied into the monitor VGA port 2 on the back of the computer 2 If necessary plug the display cable into the display ...

Page 22: ...ion with your wireless keyboard Use your computer only with the supplied AC adapter To connect the AC adapter 1 Plug one end of the power cord 1 into the AC adapter 3 2 Plug the other end of the power cord and the power cord from your display TV into AC outlets 2 3 Route the cable from the AC adapter 3 through the hooks 4 on the back of your computer and plug it into the DC IN port 5 ...

Page 23: ...23 n N Getting Started ...

Page 24: ...uter completely from AC power unplug the power cord when the computer is off Make sure that the AC outlets are easily accessible If you unplug the AC adapter from your computer while the computer is on or in Sleep mode you may lose all unsaved data ...

Page 25: ...old the cover with your both hands when attaching it You may not be able to attach the rear cover depending on the shape or size of connected cable plugs In such a case leave the back of your computer uncovered and keep the rear cover at hand To remove the rear cover grasp the cover as illustrated below and pull it away from the computer Do not leave the removed rear cover on the floor Stepping on...

Page 26: ...etween the computer and the keyboard If you find your keyboard not working for example after replacement of the keyboard batteries try the following steps for reconnection To connect the wireless keyboard To connect the wireless keyboard it must be located within a range of 30 cm to 1 m from the computer 1 Turn over the wireless keyboard 2 Press the button 1 on the battery compartment cover and sl...

Page 27: ...eyboard The connect indicator turns on in the LCD window on the keyboard when connection is established between the computer and the keyboard If not repeat the procedure Steps 6 and 7 must be completed within 10 seconds of each other If the wireless keyboard is left unused for 20 minutes or longer the connect indicator will turn off This could indicate that the connection between your computer and...

Page 28: ...on the wireless keyboard for its battery power level If the wireless keyboard does not operate properly the batteries may need to be replaced If the wireless keyboard is not being used for an extended period of time remove the batteries to avoid possible damage from battery leakage ...

Page 29: ... as described below To shut down your computer 1 Turn off any peripherals connected to the computer 2 Click Start the arrow next to the Lock button and Shut Down 3 Respond to any prompts warning you to save documents or to consider other users and wait for the computer to turn off automatically The power indicator light turns off ...

Page 30: ... the most out of using your VAIO computer Using the Keyboard page 31 Using the Touch Pad page 35 Using the Optical Disc Drive page 36 Using the TV Function page 46 Using the Memory Stick Media page 58 Using Other Memory Cards page 64 Using the Internet page 68 Using Wireless LAN WLAN page 69 ...

Page 31: ...f the wireless keyboard If you find your keyboard not working after replacement of the keyboard batteries reconnect the keyboard See Connecting the Wireless Keyboard page 26 for the detailed procedure Avoid using any wireless devices that exchange radio signals on the 2 4 GHz frequency band near the wireless keyboard These devices may cause interference causing the keyboard to stop working properl...

Page 32: ...nning Magnifies the screen view while VAIO Living Browser is running One press magnifies the contents by 25 When magnification reaches 175 it goes back to 100 S1 Opens the Media Center Start menu S2 Launches Resolution Setting Utility The default S button assignments may be different from the above In such a case you can change the assignments with VAIO Control Center See Setting Up Your Computer ...

Page 33: ...ndicate that the keyboard is ready for use page 26 Battery turns on while the AA batteries for the wireless keyboard are sufficient and switches to when the batteries wear out F Power switch Slide the power switch to turn on and off the wireless keyboard G Windows key Displays the Start menu H Touch pad See Using the Touch Pad page 35 for more information I Applications key Displays a shortcut men...

Page 34: ...34 n N Using Your VAIO Computer A Battery compartment Storage compartment for the AA batteries B CONNECT button page 26 Press to enable the wireless keyboard to communicate with the computer ...

Page 35: ... the touch pad around its center to start an operation Action Description Point Slide your finger on the touch pad 1 to place the pointer 2 on an item or object Click Press the left button 3 once Double click Press the left button twice Right click Press the right button 4 once In many applications this action displays a shortcut menu Drag Slide your finger on the touch pad while pressing the left...

Page 36: ... Using the Optical Disc Drive Your computer is equipped with an optical disc drive To insert a disc 1 Turn on the computer 2 Push in the optical disc drive tray with your fingertip to eject it 3 Grasp the tray and gently pull it out ...

Page 37: ...y with the other hand When the optical disc drive tray is out be sure not to exert pressure on the tray as it may damage the tray or the disc drive 5 Close the tray by pushing it in gently Do not remove the optical disc when your computer is in Sleep mode Doing so may cause the computer to malfunction Before removing the optical disc make sure that the optical disc drive indicator light is off ...

Page 38: ... Your computer plays and records CDs DVDs and Blu ray Disc media depending on the model you purchased Check your specifications for the type of optical disc drive installed on your model Use the table below to see which types of media your optical disc drive supports ...

Page 39: ...scs 2 6 GB compliant with DVD RAM Version 1 0 is not supported DVD RAM Version 2 2 12X SPEED DVD RAM Revision 5 0 disc is not supported 5 Writing data to DVD R DL Double Layer discs is available only on discs supporting DVD R DL Double Layer recording 6 Writing data to DVD R DL Dual Layer discs is available only on discs supporting DVD R DL Dual Layer recording 7 Supports writing data to BD R Vers...

Page 40: ...TE SOFTWARE CONFLICTS AND CAUSE SYSTEM HANGING For inquiries about disc formats contact the individual publisher of the pre recorded disc or the manufacturer of the recordable disc 8cm disc writing is not supported To play copyright protected Blu ray Disc media continuously you need to update the AACS key Note that the AACS key update requires Internet access As with other optical media devices ci...

Page 41: ...iting data to a disc Deactivate the screen saver and exit anti virus software before writing data to a disc Do not use memory resident utility software while writing data to a disc This may cause your computer to malfunction Before using your software application to burn discs make sure you exit and close all other applications Do not place your computer into the power saving mode while using the ...

Page 42: ...on Do not place your computer into the power saving mode while your computer is playing a disc Region code indicators are labeled on the DVDs to indicate in which region and on what type of player you can play the disc Unless a 2 Europe belongs to region 2 or all this means that you can play this DVD in most regions of the world is labeled on your DVD disc or on the packaging you cannot play the d...

Page 43: ...appears click to select an option Copying Files to CDs To copy files to a disc Do not strike or shake your computer while writing data to a disc 1 Insert a disc into the optical disc drive If the AutoPlay window appears click Burn files to disc and follow the on screen instructions until the empty disc folder appears 2 Open the folder that contains the file s you want to copy and drag them to the ...

Page 44: ...ay the DVD For instructions on how to use the software see the help file on your DVD software Copying Files to DVDs To copy files to a disc 1 Close all running software applications 2 Insert a disc into the optical disc drive 3 If nothing appears on the desktop then click Start All Programs and the desired DVD burning software to copy files to the disc For instructions on how to use the software s...

Page 45: ...en Reading and Writing Optical Discs page 38 to find out about the supported disc media To play a Blu ray Disc media 1 Close all running software applications 2 Insert a Blu ray Disc media into the optical disc drive 3 If nothing appears on the desktop then click Start All Programs and the desired Blu ray Disc software to play the disc For instructions on how to use the software see the help file ...

Page 46: ...r supports the following broadcasts Analog cable and terrestrial TV Systems B G I D K L L Color systems PAL and SECAM Frequency band 48 25 MHz 855 25 MHz Digital terrestrial TV DVB T and Digital TV System DVB T Video system MPEG2 Frequency band 48 25 MHz 855 25 MHz Any functions related to digital terrestrial television DVB T will only work in countries or areas where DVB T MPEG2 digital terrestri...

Page 47: ...rvices The appearance of the antenna cable TV cable and the VHF UHF input port may vary in some countries or areas 1 Connect one end of an antenna cable TV cable supplied 1 to the VHF UHF input port 3 on the computer 2 Connect the other end of the cable to your TV wall outlet cable service access 2 ...

Page 48: ...selection Before you use the remote commander Before using the remote commander you need to insert the supplied AA manganese batteries to enable communication between the computer and the remote commander To insert batteries 1 Turn the remote commander over 2 Slightly push down the dented area 1 slide the battery cover in the direction of the arrow and remove the cover ...

Page 49: ...mander and slide it in the reverse direction of the arrow illustrated above until the cover clicks into place If the remote commander does not operate properly you may need to replace the batteries When the remote commander is not going to be used for an extended period of time remove the batteries to avoid possible damage from battery leakage ...

Page 50: ...50 n N Using Your VAIO Computer Locating buttons on the remote commander ...

Page 51: ...ia forward for example one audio track one DVD chapter and 30 seconds of recorded TV or video Replay b button Press to move media backward for example one audio track one DVD chapter and 7 seconds of TV or video Rewind m button Press to move media backward at three speeds Record z button Press to begin recording Play N button Press to begin media playback B Back button Press to return to the previ...

Page 52: ...ow K Sleep button Press to place the computer into Sleep mode to reduce power consumption L Start button Press to open the Media Center Start menu M More button Press to view additional options that are available for Media Center features N Directional arrow buttons Press the M m and buttons to move the pointer on the screen OK button Press to select the desired action or window option When watchi...

Page 53: ...d follow the on screen instructions In case the TV tuner was not configured during the first run of Windows Media Center you can do this by selecting set up TV in the TV Movies section When you want to change TV input signal TV Signal or TV Signal Type or change location click settings in the Tasks section and then click TV Note that in this case a new channel scan needs to be done and that the pr...

Page 54: ...l Enabling the Control for HDMI function To use additional control features you need to enable the Control for HDMI function first To enable the Control for HDMI function 1 Click Start All Programs and VAIO Control Center The VAIO Control Center window appears 2 Click Control for HDMI 3 Select the Control for HDMI check box 4 Make sure the TV VAIO power synchronize check box is not selected If you...

Page 55: ...mputer to turn on both your computer and BRAVIA When your computer is in Sleep mode you can press any key on your keyboard to turn on your BRAVIA In case you have unplugged and re plugged the HDMI cable make sure that your computer and BRAVIA are properly connected by turning on the computer with the standard procedure before using the One Touch Play feature When your BRAVIA is in the double view ...

Page 56: ...Windows Media Center features You can use the remote control supplied with your BRAVIA TV for a wide variety of Windows Media Center features including TV viewing and optical disc operations To start Windows Media Center press the SYNC MENU button on the remote control ...

Page 57: ...utton and press the 0 and 2 buttons consecutively to enter the manufacturer code for Sony Sony 02 If your TV manufacturer has more than one manufacturer code you may not be able to control the TV volume with the remote commander even though you have specified one of them for matching the signal setting In such a case try another code Changes to this signal setting for the TV volume control may not...

Page 58: ...ng media especially designed for exchanging and sharing digital data with compatible products such as digital cameras mobile phones and other devices Because it is removable it can be used for external data storage The Memory Stick slot is located behind the front panel door You need to open this door before accessing the slot ...

Page 59: ...d compatible with Sony branded Memory Stick media with capacity of up to 8 GB that are available as of September 2007 However not all Memory Stick media that meet the same specifications as the compatible media are guaranteed of compatibility Inserting a Memory Stick media with multiple conversion adapters is not guaranteed of compatibility MagicGate is the general name of the copyright protection...

Page 60: ...ia are displayed If nothing appears on the desktop click Start Computer and double click the Memory Stick media icon Be sure to hold the Memory Stick media with the arrow pointing in the correct direction as you insert it into the slot To avoid damaging your computer or the Memory Stick media do not force the Memory Stick media into the slot if you cannot insert it smoothly Do not insert more than...

Page 61: ...tting the media Formatting the Memory Stick media erases the entire data on the media Before formatting the media make sure that it does not contain your valuable data Do not remove the Memory Stick media from the slot while formatting the media This could cause a malfunction 1 Carefully slide the Memory Stick media into the slot until it clicks into place 2 Click Start and Computer to open the Co...

Page 62: ... Your VAIO Computer 5 Click Start 6 At the confirmation prompt click OK The formatting process starts It may take time to format the Memory Stick media depending on the media 7 Once completed click OK 8 Click Close ...

Page 63: ...nded part of the Memory Stick media 3 Carefully pull it out of the slot Always remove the Memory Stick media gently or it may pop out unexpectedly Do not remove the Memory Stick media while the Media Access indicator light is on If you do you may lose data Large volumes of data may take time to load so be sure the indicator is off before removing the Memory Stick media ...

Page 64: ...slot your computer is equipped with an SD memory card slot You can use this slot to transfer data among digital cameras camcorders music players and other audio video devices The SD memory card slot is located behind the front panel door You need to open this door before accessing the slot ...

Page 65: ...ty Always insert the correct memory card into the SD memory card slot SD memory cards with capacity of up to 2 GB and SDHC memory cards with capacity of up to 8 GB have been tested and found compatible with your computer The SD memory card slot on your computer does not support the copyright protection and high speed data transfer features of the SD memory card and SDHC memory card Do not attempt ...

Page 66: ...nd pointing toward the memory card slot 4 Carefully slide the memory card into the slot until it clicks into place Do not force the card into the slot If the memory card does not go into the slot easily remove it gently and verify you are inserting it in the proper direction While a memory card is in the slot you cannot close the front panel door A forceful attempt to close the door may damage bot...

Page 67: ... memory card while the Media Access indicator light is on If you do the card or its data may become damaged To remove a memory card 1 Check that the Media Access indicator light is off 2 Firmly grasp the extended part of the memory card 3 Carefully pull it out of the slot ...

Page 68: ...e the Internet you need to connect an external modem device for example a USB telephone modem an xDSL modem or a cable modem to your computer For the detailed instructions on connection setups and modem configuration see the manual that came with your modem ...

Page 69: ...e both WPA2 and WPA are specifications of standards based interoperable security enhancements that increase the level of data protection and access control for existing Wi Fi networks WPA has been designed to be forward compatible with the IEEE 802 11i specification It utilizes the enhanced data encryption TKIP Temporal Key Integrity Protocol in addition to user authentication using 802 1X and EAP...

Page 70: ...vices is also used by other various devices Although technologies to minimize interference from other devices that use the same bandwidth are employed on wireless LAN compatible devices such interference may cause lower communication speed narrower communication range or broken wireless connections The communication speed varies depending on the distance between communication devices existence of ...

Page 71: ...ed wireless LAN antenna to your computer To connect the wireless LAN antenna Screw the wireless LAN antenna cable 1 counterclockwise into the WLAN ANT port 2 on the back of your computer Be sure to turn the cable plug counterclockwise so as not to damage the WLAN ANT port Be sure to keep the wireless LAN antenna at least 30 cm away from your computer ...

Page 72: ...72 n N Using Your VAIO Computer For better reception if needed you may mount the wireless LAN antenna to a wall using the supplied screw ...

Page 73: ... or access point Each device communicates directly with other devices in the network You can set up an ad hoc network easily at home If the wireless connection is initiated by the VAIO computer channel 11 will be selected by default If the wireless connection is initiated by peer wireless LAN equipment the wireless LAN communication will make use of the channel selected by the peer wireless LAN eq...

Page 74: ...ks 1 Turn on the WLAN switch The Wireless LAN indicator lights up 2 Click Start and Control Panel 3 Click View network status and tasks under Network and Internet 4 Click Set up a connection or network on the left pane The Set up a connection or network window appears 5 Select an option to specify the ad hoc network settings and click Next 6 Follow the on screen instructions ...

Page 75: ...he Sony Access Point The access point bridges the wireless and wired LAN and acts as a central controller for the wireless LAN The access point coordinates transmission and reception from multiple wireless devices within a specific range The access point will select which channel to use on an infrastructure network For details on how to select the channel that will be used by the access point see ...

Page 76: ...r lights up 3 Click Start and Control Panel 4 Click View network status and tasks under Network and Internet 5 Click Manage wireless networks 6 Click Add 7 Follow the on screen instructions For WPA PSK or WPA2 PSK authentication you must enter a passphrase The passphrase is case sensitive and must be between 8 and 63 alphanumeric characters long or up to 64 characters long using numbers from 0 to ...

Page 77: ... Computer Stopping Wireless LAN Communication To stop wireless LAN communication Turn off the WLAN switch Turning off the wireless LAN functionality while accessing remote documents files or resources may result in data loss ...

Page 78: ...ur VAIO computer by using the various ports on the computer Selecting Display Modes page 79 Using the Multiple Monitors Function page 80 Connecting a Universal Serial Bus USB Device page 82 Connecting a Printer page 85 Connecting an i LINK Device page 86 Connecting to a Network LAN page 88 ...

Page 79: ... 80 for more information To select a display 1 Click Start and Control Panel 2 Click Additional Options 3 Click NVIDIA Control Panel 4 Select the display setup option under Display 5 Follow the on screen instructions to change the settings You may not be able to display the same contents on both displays including a combination of one display and one projector at the same time depending on the typ...

Page 80: ... you to drag objects such as an open application window or a toolbar from one display to the other Your external display may not support the Multiple Monitors function Certain software applications may not be compatible with Multiple Monitors settings Make sure that your computer does not enter Sleep mode while you are using Multiple Monitors mode otherwise the computer may not return to Normal mo...

Page 81: ...ust screen resolution under Appearance and Personalization The Display Settings window appears 3 Right click the number 2 monitor and select Attached 4 Click OK At the confirmation prompt click Yes Additionally you can set the display colors and resolution for each display and customize the Multiple Monitors mode ...

Page 82: ...B Device You need to slide open the front panel door to access the USB ports on the front Connecting a USB Mouse To connect a USB mouse 1 Choose the USB port 1 you prefer to use 2 Plug the USB mouse cable 2 into the USB port You can now use your USB mouse not supplied 3 ...

Page 83: ... connect it to your computer To connect a USB floppy disk drive 1 Choose the USB port 1 you prefer to use 2 Plug the USB floppy disk drive cable 2 into the USB port Your USB floppy disk drive 3 is now ready for use When using a USB floppy disk drive do not apply force on the USB port This may cause a malfunction ...

Page 84: ...teps 1 to 8 1 Close all programs accessing the floppy disk drive 2 Double click the Safely Remove Hardware icon on the taskbar The Safely Remove Hardware window appears 3 Select the floppy disk drive you want to unplug 4 Click Stop The Stop a Hardware device window appears 5 Confirm that the floppy disk drive can be safely removed from the system 6 Click OK A message appears stating it is now safe...

Page 85: ...USB printer compatible with your version of Windows to the computer You need to slide open the front panel door to access the USB ports on the front To connect a printer using the USB port 1 Plug the power cord 1 of your printer into an AC outlet 2 Choose the USB port 3 you prefer to use 3 Plug one end of a USB printer cable 2 not supplied into the USB port and the other end to your printer ...

Page 86: ...er the actual transfer rate depends on the transfer rate of the external device The optional i LINK cables may not be available in some countries or areas An i LINK connection with other compatible devices is not fully guaranteed The i LINK connection varies depending on the software applications operating system and i LINK compatible devices you use See the manual that came with your software for...

Page 87: ...ble 1 not supplied into the i LINK port 2 on the computer and the other end into the DV In Out port 3 on the digital video camcorder On Sony digital video cameras ports labeled DV Out DV In Out or i LINK are i LINK compatible The Sony digital video camcorder shown here is an example your digital video camcorder may need to be connected differently You cannot access the pictures stored on a Memory ...

Page 88: ...eeded to connect to the network ask your network administrator Your computer has a protective sticker covering the network Ethernet port located on its back Connect a 10BASE T or 100BASE TX cable to the network Ethernet port Using an incorrect cable such as a phone cable may result in an electric current overload that can cause a malfunction excessive heat or fire in the network Ethernet port For ...

Page 89: ...nnector is connected to the telephone lines mentioned below high electric current to the connector may cause damage overheating or fire Home intercom speakerphone or business use telephone lines multi line business telephone Public telephone subscriber line PBX private branch exchange Do not plug a telephone cable into the network port ...

Page 90: ...escribes how to change the main settings of your VAIO computer Among other things you will learn how to use and customize the look of your Sony software and utilities etc Setting the Password page 91 Setting Up Your Computer with VAIO Control Center page 94 Using the Power Saving Mode page 95 ...

Page 91: ...d Use one of the BIOS functions to set the password Once you have set the password you will be prompted to enter the password after the VAIO logo appears to start your computer The power on password allows you to protect your computer from unauthorized access ...

Page 92: ...AIO logo appears The BIOS setup screen appears If not restart the computer and press the F2 key several times when the VAIO logo appears 3 Press the or key to select Security to display the Security tab select Set Machine Password and then press the Enter key 4 On the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters includi...

Page 93: ...r key 4 Press the or key to select Security to display the Security tab select Set Machine Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press the Enter key When confirmation to save the changes is...

Page 94: ...AIO Control Center 1 Click Start All Programs and VAIO Control Center The VAIO Control Center window appears 2 Select the desired control item and change the settings 3 Once finished click OK The setting of the desired item has been changed For more information about each option see the help file on VAIO Control Center Some of the control items will not be visible if you open VAIO Control Center a...

Page 95: ... which allows you to turn off specific devices your computer has a distinct power saving mode called Sleep mode Using Normal Mode This is the normal state of the computer when it is in use To save power while not working you can turn off a specific device such as the connected display or the hard disk drive ...

Page 96: ... insert a disc Alternatively you can slide the power switch on the wireless keyboard to OFF position or press the sleep button on the keyboard or the remote commander to place your computer into Sleep mode To return to Normal mode Press the power button on your computer Slide the power switch on the wireless keyboard to the ON position or press the space bar on the wireless keyboard Press the slee...

Page 97: ...nter Sleep mode To modify this you can change the Sleep mode settings To change the Sleep mode settings 1 Click Start Control Panel Hardware and Sound and Power Options 2 Click Change plan settings under the current power plan 3 Change the time to place the computer into Sleep mode and click Save Changes ...

Page 98: ...g your product warranty period we recommend that You should contact your dealer to install a new component You should not install it yourself if you are not familiar with upgrading a computer You should not touch the connectors on any component For the type of components available for upgrading and the amount of memory installed on your model see the online specifications Contact VAIO Link if you ...

Page 99: ...g The procedures described in this document assume user familiarity with the general terminology associated with personal computers and with the safety practice and regulatory compliance requirements for using and modifying electronic equipment Turn off your computer and disconnect it from its power source that is AC adapter and from any telecommunication links networks or modems before you remove...

Page 100: ...ter and any repair costs will not be covered by the warranty Do not place the memory module in a location subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 35 C or less than 10 C High humidity Handle the memory module with care To avoid in...

Page 101: ...l devices 2 Unplug the computer and wait until the computer cools down 3 Unscrew the screws indicated by the arrows below on the bottom of the computer and remove the memory module compartment cover When placing your computer upside down be sure to put the computer on a soft cloth to protect it from scratches 4 Touch a metal object to discharge static electricity ...

Page 102: ... installed memory module as follows Pull the latches in the direction of the arrows 1 The memory module is released Make sure that the memory module tilts up and then pull it out in the direction of the arrow 2 6 Remove the new memory module from its packaging ...

Page 103: ...he memory module slot and push it in until it clicks into place Do not touch any other components on the motherboard Be sure to insert the connector edge of the memory module into the slot while aligning the notch on the module with the small projection in the open slot ...

Page 104: ...104 n N Upgrading Your VAIO Computer 8 Replace the memory module compartment cover and tighten the screws on the bottom of the computer 9 Connect a power source and turn on the computer ...

Page 105: ...r 2 Click Start All Programs and VAIO Control Center The VAIO Control Center window appears 3 Double click the System Information icon under the System Information folder You can view the amount of system memory If the additional memory does not appear repeat the whole installation procedure and restart the computer ...

Page 106: ...your VAIO computer from potential damage On Using the Power Source page 107 On Handling Your Computer page 108 On Handling Floppy Disks page 111 On Handling Discs page 112 On Using Headphones page 113 On Handling Memory Stick Media page 114 On Handling the Hard Disk page 115 On Updating Your Computer page 116 ...

Page 107: ...ge to your computer caused by sudden power surges in an electrical storm for example Do not place heavy objects on the power cord To disconnect the cord pull it out by holding the plug Never pull the cord itself Unplug your computer from the AC outlet if you are not planning to use the computer for a long period of time Make sure that the AC outlet is easily accessible Use the AC adapter supplied ...

Page 108: ... Do not drop your computer Do not place your computer in a location subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Moisture or rain Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 35 C or less than 10 C High humidity Do not place electronic equipment near your computer The electromag...

Page 109: ... vents Be sure to allow clearance of at least 5 cm wide on either side 1 of your computer Keep the front 2 and back 3 of your computer unblocked When holding your computer be sure to wait until it cools down The back of your computer may be extremely hot around the air exhaust vent Your computer uses high frequency radio signals and may cause interference to radio or TV reception If this occurs re...

Page 110: ...condense inside the computer In this case allow at least one hour before turning on the computer If any problems occur unplug the computer and contact VAIO Link Make sure you disconnect the power cord before cleaning your computer To avoid losing data if your computer is damaged back up your data regularly ...

Page 111: ...of heat Keep floppy disks away from any liquid Do not let them get wet When you are not using your floppy disk always remove it from the floppy disk drive and use a storage case If the floppy disk comes with an adhesive label make sure that the label is properly affixed If the edge of the label is curled up the label may stick to the inside of the floppy disk drive and cause a malfunction or damag...

Page 112: ...olvents such as benzine thinner alcohol commercially available cleaners or anti static spray which may cause damage to the disc For normal cleaning hold the disc by its edges and use a soft cloth to wipe the surface from the center out If the disc is badly soiled moisten a soft cloth with water wring it out well and use it to wipe the surface of the disc from the center out Wipe off any remaining ...

Page 113: ... Using Headphones Preventing hearing damage Avoid using headphones at high volume Hearing experts advise against continuous loud and extended play If you experience a ringing in your ears reduce the volume or discontinue use ...

Page 114: ... media in a location subject to Static electricity Electrical noise Extremely high temperatures such as in a car parked in the sun Direct sunlight High humidity Corrosive substances Use the storage case supplied with the Memory Stick media Be sure to make a backup copy of your valuable data Keep the Memory Stick media and Memory Stick Adaptors out of reach of children There is a risk of swallowing...

Page 115: ...eful when handling your computer To avoid damaging your hard disk drive Do not subject your computer to sudden movements Keep your computer away from magnets Do not place your computer in a location subject to mechanical vibration or in an unstable position Do not move your computer while the power is on Do not turn off the power or restart your computer while reading or writing data to the hard d...

Page 116: ...tion Windows Update Click Start All Programs and Windows Update and then follow the on screen instructions VAIO Update 3 Click Start All Programs VAIO Update 3 and VAIO Update Options and then follow the on screen instructions If you have not yet installed the latest updates install them with the above software To download and install the updates on the computer the computer must be connected to t...

Page 117: ...ave simple solutions Try these suggestions before contacting VAIO Link Computer page 118 System Security page 125 Networking page 126 Optical Discs page 129 Display page 133 Printing page 136 Microphone page 137 Speakers page 138 Keyboard page 140 Touch Pad page 141 Floppy Disks page 142 Audio Video page 143 Memory Stick Media page 146 Peripherals page 147 ...

Page 118: ... external display are adjusted correctly Disconnect the AC adapter Wait three to five minutes Reattach the AC adapter and press the power button to turn on your computer Condensation may cause your computer to malfunction If this occurs do not use the computer for at least one hour Remove any extra memory modules you may have installed since purchase Check that you are using the supplied Sony AC a...

Page 119: ...ress the F2 key several times when the VAIO logo appears 2 Set the date month day year Press the Enter key 3 Press the m key to select System Time and then set the time hour minute second Press the Enter key 4 Press the key to select the Exit tab and then press the F9 key At the confirmation prompt press the Enter key 5 Select Exit Setup and press the Enter key At the confirmation prompt press the...

Page 120: ...is turned on If your display is still blank follow these steps 1 Press the power button on your computer for more than four seconds to check that the power indicator goes out Then turn on your computer again 2 If your display still remains blank unplug the power cord and leave the computer for about a minute Then plug in the power cord and turn on the computer again Turning off your computer with ...

Page 121: ...puter If your computer does not turn off press the Ctrl Alt Delete keys and click the arrow next to the Shut down button and Shut Down If the Windows Security window appears click Shut Down Turning off your computer with the Ctrl Alt Delete keys or the power button may cause loss of unsaved data If your computer still does not turn off press and hold the power button until the computer turns off R...

Page 122: ...not start showing a message when I start my computer Make sure your computer does not have a non bootable disc in the optical disc drive If a non bootable disc is in the drive follow these steps 1 Remove the disc 2 Restart your computer and confirm that the Windows operating system launches properly If you enter a wrong power on password three times consecutively the Enter Onetime Password message...

Page 123: ...dels the graphics memory is shared with the system The optimal graphic performance in this case is not guaranteed What should I do if I cannot remember the BIOS password If you have forgotten the BIOS password contact VAIO Link to reset it A reset fee will be charged Why does it take time before my computer starts If the firewall of Norton 360 is active it may take some time before the desktop scr...

Page 124: ...Original Screen Saver How do I check the volume of the recovery partition Your hard disk drive contains the recovery partition where data for the system recovery is stored To check the volume of the recovery partition follow these steps 1 Click Start right click Computer and select Manage The Computer Management window appears 2 Click Disk Management under Storage on the left pane The volume of th...

Page 125: ...nternet before you can receive updates 1 Connect to the Internet 2 Double click the Windows Security Alerts icon on the taskbar 3 Follow the on screen instructions to set up automatic or scheduled updates How do I keep my antivirus software updated You can keep the Norton Internet Security software program current with the latest updates from Symantec Corporation To download and install the latest...

Page 126: ...ese steps to check the settings 1 Click Start and Control Panel 2 Click View network status and tasks under Network and Internet 3 Click Connect to a network to confirm that your access point is selected Make sure the encryption key is correct What should I do if I cannot access the Internet Check the access point settings See the manual that came with your access point for more information Make s...

Page 127: ...oaded depending on how many other devices are communicating via the access point If your access point interferes with other access points change the access point channel See the manual that came with your access point for more information How do I avoid data transfer interruptions When your computer is connected to an access point data transfer interruptions may occur when using large files or if ...

Page 128: ...g a wireless LAN access point see connectivity information contained in the manual that came with your access point Why does the network connection stop when I change the encryption key Two computers with the wireless LAN functionality may lose a peer to peer network connection if the encryption key is changed You can either change the encryption key back to the original profile or re enter the ke...

Page 129: ...own button and Restart to restart the computer 2 Remove the disc from the optical disc drive 3 Check the disc for dirt or damage If you need to clean the disc see On Handling Discs page 112 for instructions What should I do if the drive tray does not open Make sure your computer is on Push in the optical disc drive tray If this does not work click Start and Computer Right click the optical disc dr...

Page 130: ... playing a disc and cannot hear sound do any of the following Check if the volume is turned off or minimized by the muting or volume button respectively on the remote commander Right click the volume icon on the taskbar and click Open Volume Mixer to check the settings Check the volume setting in the audio mixer If you are using external speakers check the volume settings on the speakers and the c...

Page 131: ...ure an adhesive label is not affixed to a disc Adhesive labels can come off while the disc is in the optical disc drive and damage the drive or cause it to malfunction If a region code warning appears the disc may be incompatible with the optical disc drive Check the DVD package to make sure the region code is compatible with the optical disc drive If you notice condensation on your computer do no...

Page 132: ...ot write data to CD media Make sure you neither launch any software application nor allow any to launch automatically not even a screen saver Stop using the keyboard If you are using a CD R RW disc with an adhesive label affixed replace it with one with no affixed adhesive label Using a disc with an affixed adhesive label could cause a write error or other damage What should I do if I cannot write...

Page 133: ...ur computer make sure that the display settings are correct on the other display See Selecting Display Modes page 79 What should I do if my TV screen is dark Adjust the brightness control on your TV to brighten the screen See the manual that came with your TV for the detailed instructions Check other inputs on your TV for brightness If they also appear dark see the manual that came with your TV fo...

Page 134: ... on the other display See Selecting Display Modes page 79 What should I do if my TV screen does not show a clear view of the Windows desktop Depending on your TV it may not be capable of displaying the Windows desktop as clearly as computer displays You may solve this problem by disabling the image quality settings on your TV such as noise reduction correction features and enhancer features but it...

Page 135: ...ol Panel 2 Click Customize colors under Appearance and Personalization 3 Click Open classic appearance properties for more color options The Appearance Settings window appears 4 Select Windows Aero from the Color scheme options on the Appearance tab 5 Click OK For information about the Windows Aero features such as Windows Flip 3D see Windows Help and Support ...

Page 136: ...on If your printer is not functioning after your computer resumes from Sleep mode then restart the computer If the bidirectional communication functions are provided with your printer disabling the functions on your computer may enable printing Follow these steps 1 Click Start and Control Panel 2 Click Printer under Hardware and Sound 3 Right click the printer icon and select Properties 4 Click th...

Page 137: ...rned on and is properly plugged into the microphone jack on your computer How can I prevent microphone feedback Microphone feedback occurs when the microphone receives the sound from a sound output device such as a speaker To prevent this problem Keep the microphone away from a sound output device Turn down the volume of the speakers and the microphone ...

Page 138: ...button once again The volume may have been turned off by one of the volume control buttons on the remote commander Press the other to turn up the volume loud enough to hear sound If your speakers require external power make sure the speakers are connected to a power source See the manual that came with your speakers for more information Check the Windows volume controls by clicking the volume icon...

Page 139: ...ar microphone sound from my HDMI compatible TV Your computer is not capable of outputting audio signals from the microphone jack directly through the HDMI port Save the audio data first to an audio file and then play it back to output through the HDMI port ...

Page 140: ...ted Check that the Num lock indicator is off If the Num lock indicator is on press the Num Lk key to turn it off before entering these characters Avoid using any wireless devices that exchange radio signals on the 2 4 GHz frequency band near the wireless keyboard These devices may cause interference causing the keyboard to stop working properly Do not place metal furniture or objects near your com...

Page 141: ...If the Alt F4 keys do not work click Start the arrow next to the Lock button and Restart to restart your computer If your computer does not restart press the Ctrl Alt Delete keys and click the arrow next to the Shut down button and Restart If the Windows Security window appears click Restart If this procedure does not work press and hold the power button until the computer turns off Turning off yo...

Page 142: ...Wait for the LED indicator on the floppy disk drive to turn off 3 Push the eject button to remove the disk and disconnect the USB floppy disk drive from your computer 4 Reconnect the floppy disk drive by inserting the USB connector into the USB port 5 Restart the computer by clicking Start the arrow next to the Lock button and Restart What should I do if I cannot write data to a floppy disk Make s...

Page 143: ... software application an operating system and a compatible i LINK device Not all products with an i LINK connection can communicate with each other See the manual that came with your compatible i LINK device for more information on operating conditions and proper connection Before connecting compatible i LINK PC peripherals to your system such as a CD RW or hard disk drive confirm their operating ...

Page 144: ...follow these steps 1 Close all open programs 2 Click Start and Control Panel 3 Click Hardware and Sound 4 Click Manage audio devices under Sound 5 On the Playback tab select the desired device for sound output and click Set Default If you still hear no sound from the sound output device follow these steps 1 Follow steps 1 to 4 above 2 On the Playback tab select the HDMI or S PDIF icon and click Pr...

Page 145: ...k Start and Control Panel 2 Click Hardware and Sound 3 Click Manage audio devices under Sound 4 On the Playback tab select the optical out or HDMI icon and click Properties 5 Click the Supported Formats tab 6 Click to select the DTS Audio and Dolby Digital check boxes 7 Click OK If the Dolby Digital or DTS output is connected to a device that does not support it the device will not play any sound ...

Page 146: ...at a Memory Stick media page 61 Why can t I save music files onto my Memory Stick media Copyright protected music cannot be checked out to any Memory Stick media other than those with the MagicGate logo Use of recorded music requires permission from the copyright holders Sony is not responsible for music files that cannot be recorded from a CD or downloaded from other sources Can I copy images fro...

Page 147: ...tlet Try using another USB port on your computer The driver could be installed to the specific port you used the first time you connected the device See the manual that came with your USB device for more information You may need to install software before you connect the device Try connecting a simple low powered device such as a mouse to test if the port is working at all USB hubs may prevent a d...

Page 148: ... If you have any problem with the computer you can access the VAIO Link Web site for troubleshooting Go to http www vaio link com e Support This interactive part of our Web site http www vaio link com allows you to get in contact with our dedicated support team over the Internet Using a personalized account you can log your technical queries with ease VAIO Link help lines Before contacting VAIO Li...

Page 149: ...AIO Link e Support Web Portal How can I access the e Support portal When you register your computer you will automatically receive an e mail with the link to the e Support Web Portal your Customer ID and some basic explanation a few hours later All you need to do is activate your account by clicking on the provided link in the e mail You are now ready to create your first case You can access the e...

Page 150: ...rom Monday till Friday between 8am and 6pm Is there a cost involved for using e Support No this is a complete free of charge service offered to all registered VAIO customers How do I know when the e Support Team has handled my query case As soon as your case has been dealt with by our e Support Team you will receive an e mail notifying you that your case has been updated ...

Page 151: ...Step are trademarks or registered trademarks of Intel Corporation Microsoft Windows Vista Windows Media Center Edition MS Works Microsoft Office 2008 Trial Microsoft Office Ready 2008 and the Windows logo are trademarks or registered trademarks of Microsoft Corporation in the U S and other countries i LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connectio...

Page 152: ...ard is a trademark of MultiMediaCard Association HDMI the HDMI logo and High Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC All other names of systems products and services are trademarks of their respective owners In the manual the or marks are not specified Specifications are subject to change without notice All other trademarks are trademarks of th...

Page 153: ... 2008 Sony Corporation n ...

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