Sony VGN-NS20E/P User Manual Download Page 24

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Getting Started

Slide the battery pack diagonally into the battery compartment until the projections (2) on either side of the battery
compartment fit into the U-shaped cuts (3) on either side of the battery pack.

Summary of Contents for VGN-NS20E/P

Page 1: ...N User Guide Personal Computer V G N N S s e r i e s ...

Page 2: ...he Battery Pack 23 Shutting Down Your Computer Safely 31 Using Your VAIO Computer 32 Using the Keyboard 33 Using the Touch Pad 35 Using Special function Buttons 36 Using the Built in MOTION EYE Camera 37 Using the Optical Disc Drive 40 Using the ExpressCard Module 50 Using the Memory Stick 53 Using the SD Memory Card 59 Using the Internet 62 Using the Network LAN 64 Using the Wireless LAN WLAN 65 ...

Page 3: ...hone 82 Connecting a Universal Serial Bus USB Device 83 Connecting a Printer 86 Connecting an i LINK Device 87 Customizing Your VAIO Computer 89 Setting the Password 90 Setting Up Your Computer with the VAIO Control Center 95 Using the Power Saving Modes 96 Managing Power with the VAIO Power Management 101 Configuring Your Modem 103 Upgrading Your VAIO Computer 105 Adding and Removing Memory 106 ...

Page 4: ...Floppy Disks 118 Handling Discs 119 Using the Battery Pack 120 Using Headphones 121 Handling the Memory Stick 122 Handling the Hard Disk 123 Updating Your Computer 124 Troubleshooting 125 Computer 126 System Security 132 Battery 133 Built in MOTION EYE Camera 135 Internet 138 Networking 140 Optical Discs 145 Display 149 Printing 154 Microphone 155 Mouse 156 ...

Page 5: ...5 n N Speakers 157 Touch Pad 159 Keyboard 160 Floppy Disks 161 Audio Video 162 Memory Stick 164 Peripherals 165 Support Options 166 Sony Support Information 167 e Support 168 Trademarks 170 ...

Page 6: ...e state of the art personal computing experience External views illustrated in this manual may look slightly different from those of your computer Information in the supplied manuals including this User Guide is intended for users of the VAIO computers with the Microsoft Windows Vista 32 bit operating system You may find differences in the information when your computer comes preinstalled with the...

Page 7: ...ness for any particular purpose with regard to this manual the software or such other information In no event shall Sony Corporation be liable for any incidental consequential or special damages whether based on tort contract or otherwise arising out of or in connection with this manual the software or other information contained herein or the use thereof In the manual the or marks are not specifi...

Page 8: ...starting up your VAIO Troubleshooting and Recovery Guide Contains solutions to problems other than those you encounter during normal operation Regulations Guarantee EULA and Service Support Contains Sony guarantee conditions safety regulations modem regulations wireless LAN regulations wireless WAN regulations Bluetooth regulations end user software license agreement and Sony support services info...

Page 9: ...r language 4 Select the guide you want to read You can manually browse to the user guides by going to Computer VAIO C your C drive Documentation Documentation and opening the folder for your language To go to web sites described in this manual by clicking their respective URLs beginning with http your computer must be connected to the Internet Specifications The online specifications describe the ...

Page 10: ...dows Help resources including those on the Internet To access Windows Help and Support click Start and Help and Support Or go to Windows Help and Support by pressing and holding the Microsoft Windows key and pressing the F1 key Further Sources Consult the help files included with the software you are using for detailed information on features and troubleshooting Go to http www club vaio com to fin...

Page 11: ...your forearms horizontal 2 with your wrists in a neutral comfortable position 3 while using the keyboard touch pad or external mouse Let your upper arms hang naturally at your sides Take frequent breaks while using your computer Excessive use of the computer may strain eyes muscles or tendons Furniture and posture Sit in a chair with good back support Adjust the level of the chair so your feet are...

Page 12: ...he display as well Lighting Choose a location where windows and lights do not cause glare and reflection on the display Use indirect lighting to avoid bright spots on the display Proper lighting adds to your comfort and work efficiency Positioning an external display When using an external display set the display at a comfortable viewing distance Make sure the display screen is at eye level or sli...

Page 13: ...is section describes how to get started using your VAIO computer Locating Controls and Ports page 14 About the Indicator Lights page 20 Connecting a Power Source page 22 Using the Battery Pack page 23 Shutting Down Your Computer Safely page 31 ...

Page 14: ... and ports shown on the following pages Front A Muting S1 button page 36 B AV MODE button page 36 C Num lock indicator page 20 D Caps lock indicator page 20 E Scroll lock indicator page 20 F Power button G LCD screen page 113 H Built in speakers stereo I Keyboard page 33 J Touch pad page 35 ...

Page 15: ...LESS switch page 65 E WIRELESS indicator page 20 F SD memory card slot page 59 G SD memory card indicator page 20 H Power indicator page 20 I Charge indicator page 20 J Hard disk drive Optical disc drive indicator page 20 K Memory Stick indicator page 20 L Memory Stick slot page 53 Your computer supports both standard and Duo size Memory Stick ...

Page 16: ...16 n N Getting Started Back A DC IN port page 22 B Network Ethernet port page 64 C Modem port page 62 ...

Page 17: ...arted Right A Hi Speed USB USB 2 0 ports page 83 B Optical disc drive page 40 C Optical disc drive indicator page 20 D Drive eject button page 40 E Manual eject hole page 145 F Security slot Support high full low speeds ...

Page 18: ...ed Left A Air vent B Monitor port page 74 C Microphone jack page 82 D Headphones jack page 73 E Hi Speed USB USB 2 0 ports page 83 F i LINK 4 pin S400 port page 87 G ExpressCard 34 slot page 50 Support high full low speeds ...

Page 19: ...19 n N Getting Started Bottom A Battery connector page 23 B Air vents C Memory module compartment cover page 108 ...

Page 20: ...r turn it off when this indicator is lit When the indicator is unlit the memory card is not in use Optical disc drive Illuminates while the drive is reading or writing data When the indicator is unlit the optical disc media is not in use Hard disk drive Optical disc drive Illuminates while the drive is reading or writing data Do not place the computer into Sleep mode or turn it off when this indic...

Page 21: ...21 n N Getting Started WIRELESS Illuminates when the WIRELESS switch is turned on provided that one or more wireless options are enabled in the VAIO Smart Network window Indicator Functions ...

Page 22: ...nd of the power cord into an AC outlet 2 3 Plug the cable connected to the AC adapter 3 into the DC IN port 4 on the computer The shape of the DC In plug varies depending on the AC adapter To disconnect your computer completely from AC power unplug the AC adapter Make sure that the AC outlet is easily accessible If you do not intend to use your computer for a long period of time place the computer...

Page 23: ...ack The battery pack supplied with your computer is not fully charged at the time of delivery Installing the Battery Pack To install the battery pack 1 Turn off the computer and close the LCD screen lid 2 Slide the battery LOCK switch 1 inward ...

Page 24: ...etting Started 3 Slide the battery pack diagonally into the battery compartment until the projections 2 on either side of the battery compartment fit into the U shaped cuts 3 on either side of the battery pack ...

Page 25: ...puter is directly connected to AC power and has a battery pack installed it uses power from the AC outlet Certain rechargeable batteries do not meet Sony quality and safety standards For safety reasons this computer only functions with genuine Sony battery packs designed for this model If an unauthorized battery pack is installed the battery will not be charged and the computer will not function ...

Page 26: ... charge functions the charge indicator turns off To select your desired maximum charge level see Using the Battery Charge Functions page 28 Charge the battery pack as described in this manual from your first battery charge Charge indicator status Meaning Lit in orange The battery pack is charging Blinks along with the green power indicator The battery pack is running out of power Normal mode Blink...

Page 27: ...ry pack does not affect the life of battery While some software applications or peripheral devices are in use your computer may not enter Hibernate mode even when the remaining battery life is short To avoid loss of data when using battery power you should save your data frequently and manually activate a power management mode such as Sleep or Hibernate If the battery pack wears out when the compu...

Page 28: ...All Programs and VAIO Control Center 2 Click Power Management and then Battery Charge Functions 3 Click Advanced 4 Click to select the Enable Battery Care Function check box in the right pane 5 Select the desired maximum charge level 6 Click OK To check the battery charge capacity Follow steps 1 to 4 in To enable the battery care function above and check detailed information If the battery charge ...

Page 29: ...fe just by setting the specific wallpaper as your desktop background To set the battery life conserving wallpaper 1 Click Start All Programs and VAIO Control Center 2 Click Display and then Long Battery Life Wallpaper Setting 3 Click Set Long Battery Life Wallpaper At the confirmation prompt click OK ...

Page 30: ...e battery pack while the computer is in Sleep mode To remove the battery pack 1 Turn off the computer and close the LCD screen lid 2 Slide the battery LOCK switch 1 inward 3 Slide and hold the battery RELEASE latch 2 inward put your fingertip underneath the tab 3 on the battery pack and lift the battery pack in the direction of the arrow and then slide it away from the computer ...

Page 31: ...s described below To shut down your computer 1 Turn off any peripherals connected to the computer 2 Click Start the arrow next to the Lock button and then Shut Down 3 Respond to any prompts warning you to save documents or to consider other users and wait for the computer to turn off automatically The power indicator light turns off ...

Page 32: ... page 33 Using the Touch Pad page 35 Using Special function Buttons page 36 Using the Built in MOTION EYE Camera page 37 Using the Optical Disc Drive page 40 Using the ExpressCard Module page 50 Using the Memory Stick page 53 Using the SD Memory Card page 59 Using the Internet page 62 Using the Network LAN page 64 Using the Wireless LAN WLAN page 65 ...

Page 33: ...ress the Fn F4 keys and then the M or key To decrease the volume keep pressing the Fn F3 keys or press the Fn F3 keys and then the m or key Fn 8 F5 F6 brightness control Changes the LCD brightness of your computer screen To increase lighting intensity keep pressing the Fn F6 keys or press the Fn F6 keys and then the M or key To decrease lighting intensity keep pressing the Fn F5 keys or press the ...

Page 34: ...mand the states of the system and the connected peripheral devices are saved to the hard disk drive and the system power is turned off To return the system to its original state use the power button to turn on the power For details on power management see Using the Power Saving Modes page 96 Combinations Feature Functions ...

Page 35: ...l be able to use only the keyboard for pointer operations Action Description Point Slide your finger on the touch pad 1 to place the pointer 2 on an item or object Click Press the left button 3 once Double click Press the left button twice Right click Press the right button 4 once In many applications this action displays a shortcut menu Drag Slide your finger on the touch pad while pressing the l...

Page 36: ...on By default the muting S1 button turns the volume on and off To change the muting S1 button assignment press and hold the button or click Start and VAIO Control Center to display the setup window AV MODE button Launches the VAIO Launcher for selecting the desired software You can change the default software options in the VAIO Launcher To do so press and hold the AV MODE button to display the se...

Page 37: ...te software Note that launching or exiting your instant messaging or video editing software does not activate or deactivate the built in MOTION EYE camera respectively The built in MOTION EYE camera cannot be shared by more than one software application If another software application is using the camera exit the application before using the built in MOTION EYE camera with your desired application...

Page 38: ... 4 Click the Capture button below the displayed image The current image in the viewfinder is captured and its thumbnail image is added as a the thumbnail in the left pane of the main window When capturing an image in a dark place click the WebCam Settings icon after step 2 and select the low light or low light compensation option in the properties window The WebCam Companion 2 provides many more f...

Page 39: ... displayed image to start movie recording 5 When finished click the Record Video button once again to stop movie recording The first scene of the captured movie is added as a thumbnail in the left pane of the main window When capturing a movie in a dark place click the WebCam Settings icon after step 2 and select the low light or low light compensation option in the properties window The WebCam Co...

Page 40: ...ped with an optical disc drive To insert a disc 1 Turn on the computer 2 Press the drive eject button 1 to open the drive The drive tray slides out 3 Place a disc in the middle of the drive tray with the label side facing upward and gently push it down until the disc clicks into place ...

Page 41: ...gently Do not remove the optical disc when your computer is in a power saving mode Sleep or Hibernate Doing so may cause the computer to malfunction If you plan to use an external optical disc drive connect the drive before you launch any preinstalled disc operation program ...

Page 42: ... Your computer plays and records CDs DVDs and Blu ray Disc media depending on the model you purchased Check your specifications for the type of optical disc drive installed on your model Use the table below to see which types of media your optical disc drive supports ...

Page 43: ...dge 4 Writing data to single sided DVD RAM discs 2 6 GB compliant with DVD RAM Version 1 0 is not supported DVD RAM Version 2 2 12X SPEED DVD RAM Revision 5 0 disc is not supported 5 Writing data to DVD R DL Double Layer discs is available only on discs supporting DVD R DL Double Layer recording 6 Writing data to DVD R DL Dual Layer discs is available only on discs supporting DVD R DL Dual Layer r...

Page 44: ...anufacturer of the recordable disc 8 cm disc writing is not supported To play copyright protected Blu ray Disc media continuously you need to update the AACS key Note that the AACS key update requires Internet access As with other optical media devices circumstances may limit compatibility or prevent Blu ray Disc media playback VAIO computers may not support movie playback on packaged media record...

Page 45: ...scs Do not use discs in any other shape star heart card etc as this may damage the optical disc drive Do not strike or shake your computer while the optical disc drive is writing data to a disc Do not plug or unplug the AC adapter while the optical disc drive is writing data to a disc ...

Page 46: ...vailable on selected models only See the online specifications to find out the type of your optical disc drive and then Reading and Writing Optical Discs page 42 to find out about the supported disc media Depending on system environment you may find sound interruptions and or dropped frames during AVC HD playback Do not place your computer into either of the power saving modes while your computer ...

Page 47: ...D If the Audio CD window appears click to select an option Copying Files to CDs To copy files to a disc 1 Insert a recordable disc into the optical disc drive If the AutoPlay window appears click Burn files to disc and follow the on screen instructions until the empty disc folder appears 2 Open the folder that contains the file s you want to copy and drag them to the empty disc folder 3 Close the ...

Page 48: ... use the software see the help file included with your DVD software Copying Files to DVDs To copy files to a disc 1 Connect the AC adapter to the computer 2 Close all running software applications 3 Insert a recordable disc into the optical disc drive 4 If nothing appears on the desktop click Start All Programs and the desired DVD burning software to copy files to the disc For instructions on how ...

Page 49: ...Reading and Writing Optical Discs page 42 to find out about the supported disc media To play a Blu ray Disc media 1 Close all running software applications 2 Insert a Blu ray Disc media into the optical disc drive 3 If nothing appears on the desktop click Start All Programs and the desired Blu ray Disc software to play the disc For instructions on how to use the software see the help file included...

Page 50: ...io video devices This slot can accommodate an ExpressCard 34 34 mm wide module only Referred to as the ExpressCard slot and the ExpressCard module in this manual Inserting an ExpressCard Module Use care when inserting or removing the ExpressCard module from the slot Do not force it in or out of the slot You do not need to shut down your computer before inserting or removing the ExpressCard module ...

Page 51: ... the ExpressCard module into the slot until it clicks into place Do not force it into the slot If the module does not go into the slot easily remove it gently and verify you are inserting it in the proper direction Make sure you use the most recent software driver provided by the ExpressCard module manufacturer ...

Page 52: ...ssCard module To remove an ExpressCard module when your computer is off skip steps 1 to 4 1 Double click the Safely Remove Hardware icon on the taskbar 2 Select the hardware you want to unplug 3 Click Stop 4 Follow the on screen instructions to remove the ExpressCard module 5 Push in the ExpressCard module toward the computer so that the module pops out 6 Gently take hold of the ExpressCard module...

Page 53: ...tick is a compact portable and versatile IC recording media especially designed for exchanging and sharing digital data with compatible products such as digital cameras mobile phones and other devices Because it is removable it can be used for external data storage ...

Page 54: ...and found compatible with Sony branded Memory Stick with capacity of up to 16 GB that are available as of September 2008 However not all Memory Stick that meet the same specifications as the compatible media are guaranteed of compatibility Inserting a Memory Stick with multiple conversion adaptors is not guaranteed of compatibility MagicGate is the general name of the copyright protection technolo...

Page 55: ...system and the contents on the Memory Stick are displayed If nothing appears on the desktop click Start Computer and double click the Memory Stick icon Be sure to hold the Memory Stick with the arrow pointing in the correct direction as you insert it into the slot To avoid damaging your computer or the Memory Stick do not force the Memory Stick into the slot if you cannot insert it smoothly Do not...

Page 56: ...ting the media Formatting the Memory Stick erases the entire data on the media Before formatting the media make sure that it does not contain your valuable data Do not remove the Memory Stick from the slot while formatting This could cause a malfunction 1 Carefully slide the Memory Stick into the slot until it clicks into place 2 Click Start and Computer to open the Computer window 3 Right click t...

Page 57: ...57 n N Using Your VAIO Computer 5 Click Start 6 Follow the on screen instructions It may take time to format the Memory Stick depending on the media type ...

Page 58: ...es of data may take time to load so make sure the indicator is unlit before removing the Memory Stick To remove a Memory Stick 1 Check that the Memory Stick indicator light is unlit 2 Push in the Memory Stick toward the computer and release The Memory Stick ejects 3 Pull the Memory Stick out of the slot Always remove the Memory Stick gently or it may pop out unexpectedly ...

Page 59: ...emory cards that meet the same specifications as the compatible media are guaranteed of compatibility Always insert the correct memory card into the SD memory card slot SD memory cards with capacity of up to 2 GB and SDHC memory cards with capacity of up to 32 GB have been tested and found compatible with your computer The SD memory card slot on your computer does not support the high speed data t...

Page 60: ... Hold the SD memory card with the arrow facing upward and pointing toward the slot 3 Carefully slide the SD memory card into the slot until it clicks into place Do not force the card into the slot If the SD memory card does not go into the slot easily remove it gently and verify you are inserting it in the proper direction ...

Page 61: ... SD memory card indicator light is lit If you do the card or its data may become damaged To remove an SD memory card 1 Check that the SD memory card indicator light is unlit 2 Push in the SD memory card toward the computer and release The SD memory card ejects 3 Pull the SD memory card out of the slot ...

Page 62: ...me FTTH Digital Subscriber Line DSL Cable modem Satellite Dial up For detailed information on devices required for the Internet and how to connect your computer to the Internet ask your ISP To connect your computer to the Internet using the wireless LAN function you need to set up the wireless LAN network See Using the Wireless LAN WLAN page 65 for more information When you connect your computer t...

Page 63: ...built in modem If you connect a telephone cable coming through a splitter the modem or connected device may not work properly To set up a dial up connection to the Internet 1 Click Start and Control Panel 2 Click Connect to the Internet under Network and Internet The Connect to the Internet window appears 3 Click Dial up 4 Follow the on screen instructions If your computer is not equipped with a b...

Page 64: ... network ask your network administrator Your computer can be connected to the network with the default settings Do not plug a telephone cable into the network LAN port on your computer If the network LAN port is connected to one of the telephone lines mentioned below high electric current to the port may cause damage overheating or fire Home intercom speakerphone or business use telephone lines mu...

Page 65: ...ty protocol Wi Fi Protected Access 2 WPA2 and Wi Fi Protected Access WPA Proposed jointly by the IEEE and Wi Fi Alliance both WPA2 and WPA are specifications of standards based on interoperable security enhancements that increase the level of data protection and access control for existing Wi Fi networks WPA has been designed to be forward compatible with the IEEE 802 11i specification It utilizes...

Page 66: ...ommunication speed varies depending on the distance between communication devices existence of obstacles between such devices the device configuration the radio conditions and the software in use In addition communications may be cut off depending on the radio conditions The communication range varies depending on the actual distance between communication devices existence of obstacles between suc...

Page 67: ...t Ad hoc An ad hoc network is a network in which a LAN is created only by the wireless devices themselves with no other central controller or access point Each device communicates directly with other devices in the network You can set up an ad hoc network easily at home ...

Page 68: ...on the WIRELESS switch 2 Click the button next to or above your desired wireless option s in the VAIO Smart Network window Make sure the WIRELESS indicator light turns on 3 Click Start and Control Panel 4 Click View network status and tasks under Network and Internet 5 Click Set up a connection or network on the left pane The Set up a connection or network window appears 6 Select an option to spec...

Page 69: ...The access point bridges the wireless and wired LAN and acts as a central controller for the wireless LAN network The access point coordinates transmission and reception from multiple wireless devices within a specific range The access point will select which channel to use on an infrastructure network For details on how to select the channel that will be used by the access point see the manual th...

Page 70: ...tandard using only the 5 GHz band available on selected models only is disabled by default To enable 5 GHz band communication you need to select the option to use the 5 GHz band or both the 2 4 GHz and 5 GHz bands on the WLAN tab in the VAIO Smart Network settings window 4 Right click or on the taskbar and select Connect to a network 5 Select the desired access point and click Connect For WPA PSK ...

Page 71: ...s LAN Communication To stop wireless LAN communication Click the button next to or above the WLAN icon in the VAIO Smart Network window Turning off the wireless LAN function while accessing remote documents files or resources may result in data loss ...

Page 72: ...ts on the computer Connecting External Speakers page 73 Connecting an External Display page 74 Selecting Display Modes page 77 Using the Multiple Monitors Function page 79 Connecting an External Microphone page 82 Connecting a Universal Serial Bus USB Device page 83 Connecting a Printer page 86 Connecting an i LINK Device page 87 ...

Page 73: ...onnect external speakers 1 Plug the speaker cable 1 not supplied into the headphones jack 2 i 2 Plug the other end of the speaker cable to the external speaker 3 3 Turn down the volume of the speakers before you turn them on Make sure your speakers are designed for computer use Do not place floppy disks on the speakers Their magnetic field may damage the data on the disks ...

Page 74: ...ector Connect the power cord of your external display after connecting all other cables Connecting a Computer Display You can connect a computer display monitor to your computer To connect a computer display 1 If necessary plug one end of the display s power cord 1 into your display and the other end into an AC outlet 2 Plug the display cable 2 not supplied into the monitor port 3 a on the compute...

Page 75: ...mputer To connect a multimedia computer display 1 Plug the power cord of your multimedia computer display 1 into an AC outlet 2 Plug the display cable 2 not supplied into the monitor port 3 a on the computer 3 Plug the speaker cable 4 not supplied into the headphones jack 5 i on the computer 4 Plug the microphone cable 6 not supplied into the microphone jack 7 m on the computer ...

Page 76: ... To connect a projector 1 Connect the power cord 1 of your projector into an AC outlet 2 Plug a display cable 2 not supplied into the monitor port 3 a on the computer 3 Plug an audio cable 4 not supplied into the headphones jack 5 i on the computer 4 Plug the display cable and the audio cable into the port and jack on the projector 6 ...

Page 77: ...tc is connected to your computer The procedure for selecting a display depends on the video controller used in the computer See the online specifications for detailed information on the video controller If you want to work on your computer screen and the external display at the same time see Using the Multiple Monitors Function page 79 for more information ...

Page 78: ...jector Before turning on your computer turn on the external display Models with the ATI video controller When the computer has an external display connected you can change the Main Clone setting as follows 1 Click Start All Programs and Catalyst Control Center 2 Click CCC 3 Follow the on screen instructions to change the settings See the help file for more information You may not be able to displa...

Page 79: ... objects such as an open application window or a toolbar from one display to the other Your external display may not support the Multiple Monitors function Certain software applications may not be compatible with Multiple Monitors settings Make sure that your computer does not enter Sleep or Hibernate mode while you are using the Multiple Monitors function Otherwise the computer may not return to ...

Page 80: ...le Monitors function with the muting S1 button To change the muting S1 button assignment press and hold the muting S1 button to display the window for changing the assignment For details on the muting S1 button see Using Special function Buttons page 36 Additionally you can set the display colors and resolution for each display and customize the Multiple Monitors function Models with the ATI video...

Page 81: ...ing S1 button To change the muting S1 button assignment press and hold the muting S1 button to display the window for changing the assignment For details on the muting S1 button see Using Special function Buttons page 36 Additionally you can set the display colors and resolution for each display and customize the Multiple Monitors function ...

Page 82: ... need to use a sound input device for example to chat over the Internet you need to plug in an external microphone not supplied To connect an external microphone Plug the microphone cable 1 into the microphone jack 2 m Make sure your microphone is designed for computer use ...

Page 83: ...moving the computer with USB devices connected avoid exposing the USB ports to shock or impact Do not put the computer into a bag or carrying case when it has USB devices connected Connecting a USB Mouse To connect a USB mouse 1 Choose the USB port 1 you prefer to use 2 Plug the USB mouse cable 2 into the USB port You can now use your USB mouse not supplied 3 ...

Page 84: ... connect it to your computer To connect a USB floppy disk drive 1 Choose the USB port 1 you prefer to use 2 Plug the USB floppy disk drive cable 2 into the USB port Your USB floppy disk drive 3 is now ready for use When using a USB floppy disk drive do not apply force to the USB port This may cause a malfunction ...

Page 85: ...he computer to malfunction To disconnect a USB floppy disk drive To disconnect a USB floppy disk drive when your computer is off skip steps 1 to 5 1 Close all programs accessing the floppy disk drive 2 Double click the Safely Remove Hardware icon on the taskbar 3 Select the floppy disk drive you want to unplug 4 Click Stop 5 Follow the on screen instructions to remove the floppy disk drive 6 Disco...

Page 86: ...ter Using the USB Port You can connect a USB printer compatible with your version of Windows to the computer To connect a printer using the USB port 1 Plug the power cord 1 of your printer into an AC outlet 2 Choose the USB port 3 you prefer to use 3 Plug one end of a USB printer cable 2 not supplied into the USB port and the other end to your printer ...

Page 87: ...p to 400 Mbps However the actual transfer rate depends on the transfer rate of the external device The optional i LINK cables may not be available in some countries or areas An i LINK connection with other compatible devices is not fully guaranteed The i LINK connection may not be available depending on the software applications operating system and i LINK compatible devices you use See the manual...

Page 88: ...mputer and the other end into the DV In Out port 3 on the digital video camcorder On Sony digital video cameras ports labeled DV Out DV In Out or i LINK are i LINK compatible The Sony digital video camcorder shown here is an example Your digital video camcorder may need to be connected differently You cannot access the pictures stored on a Memory Stick when using an i LINK connection ...

Page 89: ...your VAIO computer Among other things you will learn how to use and customize the look of your Sony software and utilities Setting the Password page 90 Setting Up Your Computer with the VAIO Control Center page 95 Using the Power Saving Modes page 96 Managing Power with the VAIO Power Management page 101 Configuring Your Modem page 103 ...

Page 90: ... provided for users with administrative rights on the computer to change all the setup options in the BIOS setup screen as well as to start the computer The user password is provided for the standard users to allow for changing some of the BIOS setup options as well as starting the computer To set the user password you must first set the machine password Once you have set the power on password you...

Page 91: ...lect Security to display the Security tab select Set Machine Password and then press the Enter key 4 On the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters including spaces long 5 Select Password when Power On under Security and press the Enter key 6 Change the setting from Disabled to Enabled 7 Press the or key to select ...

Page 92: ...ey several times when the VAIO logo appears 3 Enter the machine password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set User Password and then press the Enter key 5 On the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters including spaces long 6 Press the or key to select...

Page 93: ...nter the machine password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set Machine Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press the Enter ...

Page 94: ...ord and press the Enter key 4 Press the or key to select Security to display the Security tab select Set User Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press the Enter key 6 Press the or key to...

Page 95: ...r To use the VAIO Control Center 1 Click Start All Programs and VAIO Control Center 2 Select the desired control item and change the settings 3 Once finished click OK The setting of the desired item has been changed For more information about each option see the help file included with the VAIO Control Center Some of the control items will not be visible if you open the VAIO Control Center as a st...

Page 96: ...you should be aware that the computer will automatically enter Hibernate mode if the remaining battery life becomes short regardless of the power management setting you select If the battery charge level falls below 10 you should either connect the AC adapter to recharge the battery pack or shut down your computer and install a fully charged battery pack Using Normal Mode This is the normal state ...

Page 97: ...next to the Lock button and Sleep When your computer is in Sleep mode you cannot insert a disc Your computer comes out of Sleep mode quicker than out of Hibernate mode Sleep mode uses more power than Hibernate mode If the battery runs down while your computer is in Sleep mode you will lose all unsaved data Going back to the previous work state is impossible To avoid loss of data you should save yo...

Page 98: ...Sleep mode To modify this you can change the Sleep mode settings To change the Sleep mode settings 1 Right click the power status icon on the taskbar and select Power Options 2 Click Change plan settings under the current power plan 3 Change the time to place the computer into Sleep mode and click Save Changes ...

Page 99: ...into Hibernate mode This power saving mode saves you the time of shutting down and resuming To activate Hibernate mode Press the Fn F12 keys The computer enters Hibernate mode Alternatively you can click Start the arrow next to the Lock button and Hibernate to place the computer into Hibernate mode When your computer is in Hibernate mode you cannot insert a disc Hibernate mode requires more time t...

Page 100: ...mode Press the power button The computer returns to its normal state If you press and hold the power button for more than four seconds your computer will turn off automatically It takes more time to return to Normal mode from Hibernate mode than from Sleep mode ...

Page 101: ... status icon appears on the taskbar This icon indicates what kind of power source you are using at that time for example AC power Click this icon to display the window that shows your power status The VAIO Power Management function is added to the Windows Power Options To select a power plan 1 Right click the power status icon on the taskbar and select Power Options 2 Select your desired power pla...

Page 102: ...ement Viewer You can view performance with the power plan that was modified with the VAIO Power Management To start the VAIO Power Management Viewer 1 Click Start All Programs and VAIO Control Center 2 Click Power Management and VAIO Power Management Viewer ...

Page 103: ...Phone and Modem Options The Location Information window appears 4 Enter the required information and then click OK The Phone and Modem Options window appears 5 Select your location on the Dialing Rules tab 6 Click the Edit button to change the current configuration The Edit Location window appears Or Click the New button to configure your modem The New Location window appears 7 Check the country r...

Page 104: ...k that your modem is listed on the Modems tab If your modem is not listed click Add and follow the wizard 10 Click Apply OK Your modem is configured Before applying new country settings make sure your phone cable is disconnected from your computer ...

Page 105: ... product warranty period we recommend that You should contact your dealer to install a new memory module You should not install it yourself if you are not familiar with upgrading memory on a computer You should not touch the connectors or open the memory module compartment cover For the type of module and the amount of memory installed on your model see the online specifications Contact VAIO Link ...

Page 106: ...ctrostatic discharge ESD can damage electronic components Before touching a memory module ensure the following The procedures described in this document assume user familiarity with the general terminology associated with personal computers and with the safety practice and regulatory compliance requirements for using and modifying electronic equipment Turn off your computer and disconnect it from ...

Page 107: ...omponents of your computer will result in damage to the computer and any repair costs will not be covered by the warranty Do not place the memory module in a location subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 35 C or less than 5 C ...

Page 108: ...ory module 1 Shut down the computer and disconnect all peripheral devices 2 Unplug the computer and remove the battery pack 3 Wait about an hour until the computer cools down 4 Unscrew the screw indicated by the arrow below on the bottom of the computer and remove the memory module compartment cover ...

Page 109: ...icity 6 Remove the currently installed memory module as follows Pull the latches in the direction of the arrows 1 The memory module is released Make sure that the memory module tilts up and then pull it out in the direction of the arrow 2 7 Remove the new memory module from its packaging ...

Page 110: ...loser to the back of your computer Be sure to insert the connector edge of the memory module into the slot while aligning the notch on the module with the small projection in the open slot Do not force the memory module into the slot in a wrong orientation as it may cause damage to the slot and the module 9 Replace the memory module compartment cover 10 Tighten the screw on the bottom of the compu...

Page 111: ...memory 1 Turn on the computer 2 Click Start All Programs and VAIO Control Center 3 Click System Information and System Information You can view the amount of system memory in the right pane If the additional memory does not appear repeat the installation procedure and restart the computer ...

Page 112: ...dling the LCD Screen page 113 Using the Power Source page 114 Handling Your Computer page 115 Handling the Built in MOTION EYE Camera page 117 Handling Floppy Disks page 118 Handling Discs page 119 Using the Battery Pack page 120 Using Headphones page 121 Handling the Memory Stick page 122 Handling the Hard Disk page 123 Updating Your Computer page 124 ...

Page 113: ...a while You can use a screen saver to prevent residual images The LCD screen becomes warm during operation This is normal and does not indicate a malfunction The LCD screen is manufactured using high precision technology You may however see tiny black points and or bright points red blue or green that continuously appear on the LCD screen This is a normal result of the manufacturing process and do...

Page 114: ...dden power surges in an electrical storm for example Do not place heavy objects on the power cord To disconnect the cord pull it out by holding the plug Never pull the cord itself Unplug your computer from the AC outlet if you are not planning to use the computer for a long period of time Make sure that the AC outlet is easily accessible When the AC adapter is not used unplug it from the AC outlet...

Page 115: ... place any objects on top of the computer Do not place your computer in a location subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Moisture or rain Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 35 C or less than 5 C High humidity Do not place electronic equipment near your computer ...

Page 116: ...table distance away from the set Use only specified peripheral equipment and interface cables Otherwise problems may occur Do not use cut or damaged connection cables If your computer is brought directly from a cold location to a warm one moisture may condense inside the computer In this case allow at least one hour before turning on the computer If any problems occur unplug the computer and conta...

Page 117: ...he built in MOTION EYE camera regardless of your computer s power state as it may cause the camera to malfunction The built in MOTION EYE camera is disabled while videos or still images are imported from an i LINK compatible device connected to the i LINK port Clean the lens protection cover of the built in MOTION EYE camera with a blower brush or a soft brush If the cover is extremely dirty wipe ...

Page 118: ...ources of heat Keep floppy disks away from any liquid Do not let them get wet When you are not using your floppy disk always remove it from the floppy disk drive and put it in a storage case If the floppy disk comes with a label make sure that the label is properly affixed If the edge of the label is curled up the label may stick to the inside of the floppy disk drive and cause a malfunction or da...

Page 119: ...r alcohol commercially available cleaners or anti static spray which may cause damage to the disc For normal cleaning hold the disc by its edges and use a soft cloth to wipe the surface from the center out If the disc is badly soiled moisten a soft cloth with water wring it out well and use it to wipe the surface of the disc from the center out Wipe off any remaining moisture with a dry soft cloth...

Page 120: ...ck This is normal and is not cause for concern Keep the battery pack away from all sources of heat Keep the battery pack dry Do not open or try to disassemble the battery pack Do not expose the battery pack to any mechanical shock such as dropping it on a hard surface If you are not using your computer for a long period of time remove the battery pack from the computer to prevent damage to the bat...

Page 121: ...ic hazard and is illegal in some areas It can also be potentially dangerous to play loud music while walking especially at pedestrian crossings Preventing hearing damage Avoid using headphones at high volume Hearing experts advise against continuous loud and extended play If you experience a ringing in your ears reduce the volume or discontinue use ...

Page 122: ...location subject to Static electricity Electrical noise Extremely high temperatures such as in a car parked in the sun Direct sunlight High humidity Corrosive substances Use the storage case supplied with the Memory Stick Be sure to make a backup copy of your valuable data Keep the Memory Stick and the Memory Stick adaptors out of reach of children There is a risk of swallowing them When using the...

Page 123: ...ul when handling your computer To avoid damaging your hard disk drive Do not subject your computer to sudden movements Keep your computer away from magnets Do not place your computer in a location subject to mechanical vibration or in an unstable position Do not move your computer while the power is on Do not turn off the power or restart your computer while reading or writing data to the hard dis...

Page 124: ... so that the computer can run more efficiently Windows Update Click Start All Programs and Windows Update and then follow the on screen instructions VAIO Update 4 Click Start All Programs VAIO Update 4 and VAIO Update Options and then follow the on screen instructions Your computer must be connected to the Internet to download the updates ...

Page 125: ...ns before contacting VAIO Link Computer page 126 System Security page 132 Battery page 133 Built in MOTION EYE Camera page 135 Internet page 138 Networking page 140 Optical Discs page 145 Display page 149 Printing page 154 Microphone page 155 Mouse page 156 Speakers page 157 Touch Pad page 159 Keyboard page 160 Floppy Disks page 161 Audio Video page 162 Memory Stick page 164 Peripherals page 165 ...

Page 126: ...s plugged into a power source and turned on Make sure the brightness and contrast controls are adjusted correctly See the manual that came with your display for more information Unplug the AC adapter and remove the battery pack Wait three to five minutes Reinstall the battery pack plug the AC adapter and then press the power button to turn on your computer Condensation may cause your computer to m...

Page 127: ...hould I do if my computer or software stops responding If your computer stops responding while a software application is running press the Alt F4 keys to close the application window If the Alt F4 keys do not work click Start the arrow next to the Lock button and Shut Down to turn off your computer If your computer does not turn off press the Ctrl Alt Delete keys and click the arrow next to the Sh...

Page 128: ...his procedure does not work press and hold the power button until the computer turns off Turning off your computer with the power button may cause loss of unsaved data What should I do if the charge indicator light is blinking fast and my computer does not start This problem could be due to the battery pack not being installed properly To resolve this problem turn off your computer and remove the ...

Page 129: ...ximum This is normal Because your computer s CPU utilizes a type of CPU speed controlling technology for power conservation purposes System Properties may display the current CPU speed instead of the maximum speed What should I do if Windows does not start and a message appears when I start my computer If you enter a wrong power on password three times consecutively the Enter Onetime Password mess...

Page 130: ... will be charged How can I change the boot device order You can use one of the BIOS functions to change the boot device order Follow these steps 1 Turn on your computer 2 Press the F2 key when the VAIO logo appears The BIOS setup screen appears If not restart the computer and press the F2 key several times when the VAIO logo appears 3 Press the or key to select Boot 4 Press the M or m key to selec...

Page 131: ...sk drive you need to change the boot device Turn on your computer and press the F11 key when the VAIO logo appears How do I check the volume of the recovery partition Your built in storage device contains the recovery partition where data for the system recovery is stored To check the volume of the recovery partition follow these steps See the online specifications to find out about your storage d...

Page 132: ...ect to the Internet 2 Double click the Windows Security Alerts icon on the taskbar 3 Follow the on screen instructions to set up automatic or scheduled updates How do I keep my antivirus software updated You can keep the McAfee Internet Security Suite software program current with the latest updates from McAfee Inc To download and install the latest security updates follow these steps 1 Click Star...

Page 133: ...ed When should I recharge the battery pack When the battery charge level falls below 10 When both the charge and power indicator lights blink When you have not used the battery pack for a long period of time When should I replace the battery pack If the battery pack quickly runs out of power after fully charged it may be reaching the end of its life and should be replaced To check the battery char...

Page 134: ...le using battery power Your computer can enter Hibernate mode while using battery power but some software programs and peripheral devices prevent the system from entering Hibernate mode If you are using a program that prevents the system from entering Hibernate mode save your data frequently to avoid losing data See Using Hibernate Mode page 99 for information on how you can manually activate Hibe...

Page 135: ...does not indicate a malfunction If the problem persists restart your computer Why are captured images poor in quality The images captured under the fluorescent light may show reflections of light A dark portion in captured images may appear as a noise If the lens protection cover is dirty you cannot take a clear shot Clean the cover See Handling the Built in MOTION EYE Camera page 117 Why do captu...

Page 136: ...ch between lighting output frequency and shutter speed To reduce flicker noise change the direction of the camera or the brightness of camera images In some software applications you can set an appropriate value to one of the camera properties e g light source flicker etc to eliminate flicker noise Why is the video input from the built in MOTION EYE camera suspended for a few seconds The video inp...

Page 137: ...Start Control Panel Hardware and Sound and Device Manager 2 Double click Imaging devices 3 Right click the device name for your camera and click Update Driver Software What should I do if my computer becomes unstable when it enters a power saving mode while the built in MOTION EYE camera is in use Do not place your computer into Sleep or Hibernate mode while you are using the built in MOTION EYE c...

Page 138: ...t the telephone number the program is dialing is correct Make sure the software you are using is compatible with your computer s modem All preinstalled Sony programs are compatible Make sure the modem is the only device connected to your telephone line Follow these steps to check the settings 1 Click Start and Control Panel 2 Click Hardware and Sound 3 Click Phone and Modem Options 4 On the Modems...

Page 139: ...ot connecting properly to other PC based modems fax machines or your ISP do any of the following Ask your telephone company to verify your telephone line is free of any line noise If your problem is fax related make sure there are no problems with the fax machine you are calling and that it is compatible with fax modems If you are having a problem connecting with your ISP make sure the ISP is not ...

Page 140: ... you want to connect your computer to a wireless LAN access point using the 5 GHz band make sure the option to use the 5 GHz band or both the 2 4 GHz and 5 GHz bands is selected on the WLAN tab in the VAIO Smart Network settings window Wireless LAN communication IEEE 802 11a standard using only the 5 GHz band available on selected models only is disabled by default Follow these steps to check the ...

Page 141: ...ange the settings follow these steps 1 Right click the power status icon on the taskbar and select Power Options 2 Click Change plan settings under the current power plan 3 Click Change advanced power settings 4 Select the Advanced settings tab 5 Double click Wireless Adapter Settings and Power Saving Mode 6 Select Maximum Performance from the drop down list both for On battery and Plugged in ...

Page 142: ...he wireless LAN data transfer speed is affected by distance and obstructions between devices and access points Other factors include device configurations radio conditions and software compatibility To maximize the data transfer speed move your computer away from obstacles or closer to any access point you may be using If you are using a wireless LAN access point the device may be temporarily over...

Page 143: ...t in a communication failure Follow the steps in What should I do if my computer cannot connect to a wireless LAN access point page 140 to change the settings What are channels Wireless LAN communication uses divided frequency bands known as channels Third party wireless LAN access point channels may be preset to different channels from Sony devices If you are using a wireless LAN access point see...

Page 144: ...IO Smart Network window on the desktop follow these steps 1 Click Start All Programs and VAIO Control Center 2 Click Network Connections and VAIO Smart Network 3 Click Advanced in the right pane For information on the VAIO Smart Network software see the help file included with the software ...

Page 145: ...e optical disc drive 3 Check the disc for dirt or damage If you need to clean the disc see Handling Discs page 119 for instructions What should I do if the drive tray does not open Make sure your computer is on Press the drive eject button If the drive eject button does not work click Start and Computer right click the optical disc drive icon and select Eject If none of the above options work inse...

Page 146: ...see Handling Discs page 119 for instructions If you are playing a disc and cannot hear sound do any of the following The volume may have been turned off by the Fn F2 keys or the muting S1 button Press the keys or the button once again The volume may have been minimized by the Fn F3 keys Keep pressing the Fn F4 keys to turn up the volume loud enough to hear sound Right click the volume icon on the ...

Page 147: ...ing the Driver tab and clicking Driver Details 7 Click OK to close the window Make sure an adhesive label is not affixed to a disc Adhesive labels can come off while the disc is in the optical disc drive and damage the drive or cause it to malfunction If a region code warning appears the disc may be incompatible with the optical disc drive Check the package to make sure the region code is compatib...

Page 148: ...d install the updates on the computer it must be connected to the Internet For information on how to connect the computer to the Internet see Using the Internet page 62 What should I do if I cannot write data to CD media Make sure you neither launch any software application nor allow any to launch automatically not even a screen saver Stop using the keyboard If you are using a CD R RW disc with an...

Page 149: ... the Power Saving Modes page 96 for more information Make sure your computer is securely plugged into a power source and turned on and the power indicator light is lit If your computer is using battery power make sure the battery pack is installed properly and is charged See Using the Battery Pack page 23 for more information If the display output is directed to the external display press the Fn F...

Page 150: ...ur computer may be insufficient for displaying high resolution videos In this case lower the resolution of the LCD screen To change the screen resolution follow these steps 1 Right click on the desktop and select Personalize 2 Click Display Settings 3 Move the slider under Resolution to the left to reduce or to the right to increase the screen resolution You can check the total amount of the graph...

Page 151: ... returns to Normal mode from Sleep or Hibernate mode To save your preference for the brightness follow these steps 1 Right click the power status icon on the taskbar and select Power Options 2 Click Change plan settings under the current power plan 3 Click Change advanced power settings 4 Select the Advanced settings tab 5 Double click Display 6 Adjust the LCD brightness setting in the item for br...

Page 152: ...attery power To save your preference for the brightness follow these steps 1 Click Start and Control Panel 2 Click Hardware and Sound 3 Click Change when the computer sleeps under Power Options 4 Click Change advanced power settings 5 Scroll down the list and double click ATI Graphics Power Settings 6 Double click ATI PowerPlay Settings 7 Change the current option for On battery to Maximum Perform...

Page 153: ... for changing the options to detect the external display Then use the Fn F7 keys to change the display output How do I run Windows Aero This Q A entry applies to selected models only To run Windows Aero follow these steps 1 Click Start and Control Panel 2 Click Customize colors under Appearance and Personalization 3 Click Open classic appearance properties for more color options 4 Select Windows A...

Page 154: ...on If your printer is not functioning after your computer resumes from a power saving mode Sleep or Hibernate then restart the computer If the bidirectional communication functions are provided with your printer disabling the functions on your computer may enable printing Follow these steps 1 Click Start and Control Panel 2 Click Printer under Hardware and Sound 3 Right click the printer icon and ...

Page 155: ...device follow these steps 1 Close all open programs 2 Click Start and Control Panel 3 Click Hardware and Sound 4 Click Manage audio devices under Sound 5 On the Recording tab select the desired device for sound input and click Set Default How can I prevent microphone feedback Microphone feedback occurs when the microphone receives the sound from a sound output device such as a speaker To prevent t...

Page 156: ...to close the application window If the Alt F4 keys do not work press the Windows key once and then the key several times select Restart with the M or m key and press the Enter key to restart your computer If your computer does not restart press the Ctrl Alt Delete keys select the arrow next to the Shut down button with the m and keys and then Restart with the M or m key and press the Enter key to ...

Page 157: ...ton to off The volume may have been turned off by the Fn F2 keys or the muting S1 button Press the keys or the button once again The volume may have been minimized by the Fn F3 keys Keep pressing the Fn F4 keys to turn up the volume loud enough to hear sound If your speakers require external power make sure the speakers are connected to a power source See the manual that came with your speakers fo...

Page 158: ... have been turned off by the Fn F2 keys or the muting S1 button Press the keys or the button once again The volume may have been minimized by the Fn F3 keys Keep pressing the Fn F4 keys to turn up the volume loud enough to hear sound Check the Windows volume controls by clicking the volume icon on the taskbar Your sound output device may have been incorrectly configured To change the sound output ...

Page 159: ...window If the Alt F4 keys do not work press the Windows key once and then the key several times select Restart with the M or m key and press the Enter key to restart your computer If your computer does not restart press the Ctrl Alt Delete keys select the arrow next to the Shut down button with the m and keys and then Restart with the M or m key and press the Enter key to restart your computer If ...

Page 160: ... change the keyboard configuration follow these steps 1 Click Start and Control Panel 2 Click Clock Language and Region and click Regional and Language Options 3 Change the settings as desired What should I do if I cannot enter certain characters with the keyboard If you cannot enter U I O P J K L M and so on the Num Lk key may be activated Check that the Num lock indicator light is unlit If the N...

Page 161: ... Wait for the indicator light on the floppy disk drive to turn off 3 Push the eject button to remove the disk and disconnect the USB floppy disk drive from your computer 4 Reconnect the floppy disk drive by plugging the USB cable into the USB port 5 Restart the computer by clicking Start the arrow next to the Lock button and Restart What should I do if I cannot write data to a floppy disk Make sur...

Page 162: ...a software application an operating system and a compatible i LINK device Not all products with an i LINK connection can communicate with each other See the manual that came with your compatible i LINK device for more information on operating conditions and proper connection Before connecting compatible i LINK PC peripherals to your system such as a CD RW or hard disk drive confirm their operating...

Page 163: ...Sound 5 On the Playback tab select the desired device for sound output and click Set Default Why do sound interruptions and or dropped frames occur when I play high definition videos such as those recorded with the AVCHD digital video camcorder Playing high definition videos requires substantial hardware resources such as CPU GPU or system memory performance on your computer During the video playb...

Page 164: ...format a Memory Stick page 56 Why can t I save music files onto my Memory Stick Copyright protected music can only be checked out to Memory Stick with the MagicGate logo Use of recorded music requires permission from the copyright holders Sony is not responsible for music files that cannot be recorded from a CD or downloaded from other sources Can I copy images from a digital camera using Memory S...

Page 165: ...et Try using another USB port on your computer The driver could be installed to the specific port you used the first time you connected the device See the manual that came with your USB device for more information You may need to install software before you connect the device Try connecting a simple low powered device such as a mouse to test if the port is working at all USB hubs may prevent a dev...

Page 166: ...166 n N Support Options Support Options This section contains information on where to go for answers to questions about your VAIO computer Sony Support Information page 167 e Support page 168 ...

Page 167: ...e VAIO Link web site for troubleshooting Go to http www vaio link com e Support This interactive part of our web site http www vaio link com allows you to get in contact with our dedicated support team over the Internet Using a personalized account you can log your technical queries with ease VAIO Link help lines Before contacting VAIO Link by telephone try to solve the problem by reading the prin...

Page 168: ... Link e Support Web Portal How can I access the e Support portal When you register your computer you will automatically receive an e mail with the link to the e Support Web Portal your Customer ID and a basic explanation within a few hours All you need to do is activate your account by clicking on the provided link in the e mail You are now ready to create your first case You can access the e Supp...

Page 169: ...es from Monday till Friday between 8 am and 6 pm Is there a cost involved for using e Support No this is a free of charge service offered to all registered VAIO customers How do I know when the e Support Team has handled my query case As soon as your case has been dealt with by our e Support Team you will receive an e mail notifying you that your case has been updated ...

Page 170: ...rademarks of Intel Corporation Microsoft Windows Vista the Windows logo and BitLocker are trademarks or registered trademarks of Microsoft Corporation in the U S and other countries i LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connection Roxio Easy Media Creator is a trademark of Sonic Solutions WinDVD for VAIO and WinDVD BD for VAIO are trademarks of I...

Page 171: ...products and services are trademarks of their respective owners In the manual the or marks are not specified Specifications are subject to change without notice All other trademarks are trademarks of their respective owners See the online specifications to find out what software is available for your model ...

Page 172: ... 2009 Sony Corporation n ...

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