Sony VGN-G11VN/T User Manual Download Page 163 | Manualshive

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Troubleshooting

What should I do if a message window, notifying of incompatibility or improper installation
of the battery pack, appears and my computer enters Hibernate mode?

❑

This symptom could be due to the battery pack not being installed properly. To resolve this symptom, turn off your
computer and remove the battery pack. Then install the battery pack to the computer again. For details, see Installing
the Battery Pack

❑

If the symptom persists after performing the above, it means the installed battery pack is not compatible. Remove the
battery pack and contact VAIO-Link.

Why does the System Properties window display a slower CPU speed than the
maximum?

This is normal. Because your computer's CPU utilizes a type of CPU speed controlling technology for power conservation
purposes, System Properties may display the CPU's current speed instead of the maximum speed.

What should I do if Windows does not start, showing a message, when I start my
computer?

If you enter a wrong power-on password three times consecutively, the Enter Onetime Password message appears. If you
enter a wrong power-on password three times consecutively again, the System Disabled message appears and Windows
will not start. Press and hold the power button for more than four seconds to check that the power indicator goes off. Wait for
10 or 15 seconds, then restart your computer and enter the correct password. When entering the password, check that the
Num lock indicator and Caps lock indicator are off. If any are lit, press the Num Lk key or the Caps Lock key to turn off the
indicator before entering the password.

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Summary of Contents for VGN-G11VN/T

Page 1: ...N User Guide Personal Computer V G N G s e r i e s ...

Page 2: ...er Source 20 Using the Battery Pack 21 Shutting Down Your Computer Safely 28 Using Your VAIO Computer 29 Using the Keyboard 30 Using the Touch Pad 32 Using Special function Buttons 33 Using the Optical Disc Drive 34 Using PC Cards 43 Using the Memory Stick Media 46 Using Other Memory Cards 51 Using the Internet 54 Using Wireless LAN WLAN 55 Using the Bluetooth Functionality 61 ...

Page 3: ...AN 81 Customizing Your VAIO Computer 82 Setting the Password 83 Using Fingerprint Authentication 90 Using Trusted Platform Module TPM 116 Setting Up Your Computer with VAIO Control Center 123 Using the VAIO Status Monitor 124 Using the Power Saving Modes 125 Managing Power with VAIO Power Management 130 Changing the Performance Setting 133 Protecting Data from Unauthorized Use 134 Configuring Your...

Page 4: ...ndling Discs 153 On Using the Battery Pack 154 On Using Headphones 155 On Handling Memory Stick Media 156 On Handling the Hard Disk 157 Troubleshooting 158 Computer 159 System Security 165 Battery 166 Internet 168 Networking 170 Bluetooth Technology 173 Optical Discs 177 Display 181 Printing 185 Microphone 186 Mouse 187 Speakers 188 Touch Pad 189 ...

Page 5: ...5 n N Keyboard 190 Floppy Disks 191 PC Cards 192 Audio Video 194 Memory Stick Media 195 Peripherals 196 Support Options 197 Sony Support Information 197 e Support 198 Trademarks 200 ...

Page 6: ...s no warranty with regard to this manual the software or other information contained herein and hereby expressly disclaims any implied warranties or merchantability or fitness for any particular purpose with regard to this manual the software or such other information In no event shall Sony Corporation be liable for any incidental consequential or special damages whether based on tort contract or ...

Page 7: ...ng you need to get the most from your computer The user guides are collected under Documentation which can be shown by clicking the VAIO User Guides icon on the desktop or following these steps 1 Click Start All Programs and My Club VAIO 2 Click Documentation 3 Select the guide you want to read You can manually browse to the user guides by going to Computer VAIO C your C drive Documentation Docume...

Page 8: ...s Safety Regulations Modem Regulations Wireless LAN Regulations Bluetooth Regulations End User Software License Agreement and Sony Support services Non printed Documentation User Guide this manual Contains features of your computer It also includes information about the software programs included with your computer as well as information on solving common problems Specifications The online Specifi...

Page 9: ...t Center Important information about your computer in the form of notices and announcements In My Club VAIO you can also find Accessories Want to expand the capabilities of your computer Click this icon and have a look at your compatible accessories Software Feeling creative Click this icon for an overview of your software and check out our upgrade options Wallpapers Click this icon and check out ...

Page 10: ...ndows Help resources including those that are on the Internet To access Windows Help and Support click Start and Help and Support Or go to Windows Help and Support by pressing and holding the Microsoft Windows key and pressing the F1 key Further Sources Consult the help files on the software you are using for detailed information on features and troubleshooting Go to http www club vaio com to find...

Page 11: ...p your forearms horizontal 2 with your wrists in a neutral comfortable position 3 while using the keyboard touch pad or external mouse Let your upper arms hang naturally at your sides Have breaks during sessions with your computer Excessive use of the computer may strain muscles or tendons Furniture and posture Sit in a chair with good back support Adjust the level of the chair so your feet are fl...

Page 12: ...e display as well Lighting Choose a location where windows and lights do not create glare and reflection on the display Use indirect lighting to avoid bright spots on the display Proper lighting adds to your comfort and work effectiveness Positioning an external display When using an external display set the display at a comfortable viewing distance Make sure the display screen is at eye level or ...

Page 13: ...is section describes how to get started using your VAIO computer Locating Controls and Ports page 14 About the Indicator Lights page 19 Connecting a Power Source page 20 Using the Battery Pack page 21 Shutting Down Your Computer Safely page 28 ...

Page 14: ...IRELESS switch page 55 B Fingerprint sensor page 90 C Presentation S button page 33 D Disc drive eject button page 33 E Num lock indicator page 19 F Caps lock indicator page 19 G Scroll lock indicator page 19 H Battery indicator page 19 I Hard disk drive indicator page 19 J WLAN Wireless LAN indicator page 19 K Bluetooth indicator page 19 ...

Page 15: ...e 32 F Air vents G Media Access indicator page 19 H Memory Stick PRO Duo media slot page 47 I SD memory card slot page 51 J Built in speaker monaural K Headphones jack page 69 L Microphone jack page 76 Your computer supports Memory Stick PRO media and Memory Stick Duo media with high speed and high capacity capabilities ...

Page 16: ...drive page 34 B Optical disc drive indicator page 19 C Manual eject hole page 177 D Substitute drive eject button page 34 E Air vent F Modem port page 54 G Monitor VGA port page 70 H Hi Speed USB USB 2 0 port page 77 Supports high full low speeds ...

Page 17: ... Started Left A DC IN port page 20 B Hi Speed USB USB 2 0 port page 77 C Network Ethernet port page 81 D Air vent E PC Card slot page 43 F PC Card release button page 45 G Security slot Supports high full low speeds ...

Page 18: ...18 n N Getting Started Bottom A Air vents B Battery connector C Battery RELEASE latch page 27 D Battery LOCK UNLOCK switch page 21 ...

Page 19: ...g used Hard disk drive Illuminates when data is read from or written to the hard disk Do not enter Sleep mode or turn off the computer when this indicator is on Num lock Press the Num Lk key to activate the numeric keypad Press it a second time to deactivate the numeric keypad The numeric keypad is not active when the indicator is off Caps lock Press the Caps Lock key to type letters in uppercase ...

Page 20: ...her end of the power cord into an AC outlet 2 3 Plug the cable attached to the AC adapter 3 into the DC IN port 4 on the computer The shape of the DC In plug varies depending on the AC adapter To disconnect your computer completely from AC power unplug the AC adapter Make sure that the AC outlet is easily accessible If you do not use your computer for a long period of time place the computer into ...

Page 21: ...ged at the time of purchase Installing the Battery Pack To install the battery pack Be careful not to hit the LCD screen with the battery pack while installing it 1 Turn off the computer and close the LCD screen lid 2 Slide the battery LOCK UNLOCK switch 1 on the bottom of the computer to the UNLOCK position ...

Page 22: ...etting Started 3 Slide the battery pack diagonally into the battery compartment until the projections 2 on either side of the battery compartment fit into the U shaped cuts 3 on either side of the battery pack ...

Page 23: ... battery pack to the computer When your computer is directly connected to AC power and has a battery pack installed it uses power from the AC outlet Certain rechargeable batteries do not meet Sony quality and safety standards For safety reasons this computer only functions with genuine Sony batteries designed for this model When installing another kind of battery the battery will not be charged an...

Page 24: ...t flashes in a double blink pattern as the battery pack charges When the battery pack charges to the charging capacity you selected with the battery care function the battery indicator turns off To select the maximum charging capacity with the battery care function see To use the battery care function page 26 Battery indicator light status Meaning On The computer is using battery power Blinks The ...

Page 25: ...t battery life The battery indicator light is on while you use the battery pack as a power source When battery life is nearly depleted both the battery and power indicator lights start flashing For some software applications and some peripheral devices your computer may not enter Hibernate mode even when battery life is low To avoid loss of data when using battery power you should save your data f...

Page 26: ...ery care function to reduce battery degradation 1 Click Start All Programs and VAIO Control Center The VAIO Control Center window appears 2 Double click Power Management and Battery Care Function 3 Click to select the Enable Battery Care Function check box 4 Select the desired maximum charging capacity 5 Click OK ...

Page 27: ...the computer is in Sleep mode To remove the battery pack 1 Turn off the computer and close the LCD screen lid 2 Slide the battery LOCK UNLOCK switch 1 on the bottom of the computer to the UNLOCK position 3 Slide and hold the battery RELEASE latch 2 hook your fingertip under the tab 3 on the battery pack and turn the battery pack in the direction of the arrow and then slide it away from the compute...

Page 28: ... as described below To shut down your computer 1 Turn off any peripherals connected to the computer 2 Click Start the arrow next to the Lock button and Shut Down 3 Respond to any prompts warning you to save documents or to consider other users and wait for the computer to turn off automatically The power indicator light turns off ...

Page 29: ...uter Using the Keyboard page 30 Using the Touch Pad page 32 Using Special function Buttons page 33 Using the Optical Disc Drive page 34 Using PC Cards page 43 Using the Memory Stick Media page 46 Using Other Memory Cards page 51 Using the Internet page 54 Using Wireless LAN WLAN page 55 Using the Bluetooth Functionality page 61 ...

Page 30: ...r switch Turns on and off the built in speakers and the headphones Fn 2 F3 F4 speaker volume Adjusts the built in speaker volume To increase the volume press Fn F4 and then M or or keep pressing Fn F4 To decrease the volume press Fn F3 and then m or or keep pressing Fn F3 Fn 8 F5 F6 brightness control Adjusts the LCD brightness of your computer screen To increase lightness intensity press Fn F6 an...

Page 31: ...ution The location and size of software windows may change when the screen view is magnified or the standard view is restored because pressing this key combination changes the resolution When your computer s screen view is magnified switching the view to the external display disables the function and restores the standard view Fn F12 Hibernate Provides for the lowest level of power consumption Whe...

Page 32: ...structions Action Description Point Slide your finger on the touch pad 1 to place the pointer 2 on an item or object Click Press the left button 3 once Double click Press the left button twice Right click Press the right button 4 once In many applications this action displays a shortcut menu Drag Slide your finger on the touch pad while pressing the left button Scroll Slide your finger along the r...

Page 33: ...ngs before giving a presentation under Windows Mobility Center and change the settings in the Presentation Settings window You can also use the presentation button as the S button S button By default the S button works as the presentation button You can change this button assignment on the window for changing the S button assignment To display this window press and hold the button or launch and na...

Page 34: ...n on the optical disc drive If power supply to the optical disc drive is disabled by VAIO Power Management it will take a while to eject the drive tray Note that the substitute drive eject button is disabled when the optical disc drive is not powered When recovering your system turn on your computer and press the substitute drive eject button on the optical disc drive Insert your Recovery Disc int...

Page 35: ...il the disc clicks into place 4 Close the tray by pushing it in gently Do not remove the optical disc when your computer is in a power saving mode Sleep or Hibernate Doing so may cause the computer to malfunction If you plan to use an external optical disc drive connect the drive before you launch any preinstalled CD DVD program ...

Page 36: ...P PR P P PR 1 2 PR PR 5 PR 6 CD RW DVD ROM P P P P PR P P P P P P DVD ROM P P P P P P P P P P P 1 Supports writing data to DVD R discs compliant with DVD R for General Version 2 0 2 1 2 Supports writing data to DVD RW discs compliant with DVD RW Version 1 1 1 2 3 The DVD RW RAM disc drive on your computer does not support the DVD RAM cartridge Use non cartridge discs or discs with removable cartri...

Page 37: ...AGE TO YOUR VAIO PC OR CREATE SOFTWARE CONFLICTS AND CAUSE SYSTEM HANGING For inquiries about disc formats contact the individual publisher of the pre recorded disc or the manufacturer of the recordable disc 8cm disc writing is not supported PR playable and recordable P playable but not recordable not playable or recordable CD ROM Video CD Music CD CD Extra CD R RW DVD ROM DVD Video BD ROM DVD R R...

Page 38: ...t high bit rates Region settings are required for Movies and BD ROM contents If the region setting and the region of the disc do not match playback is not possible Unless your external display is compliant with the High bandwidth Digital Content Protection HDCP standard you cannot play or view the contents of copyright protected Blu ray Discs Some contents may restrict video output to be standard ...

Page 39: ...y software while writing data to a disc This may cause your computer to malfunction When using your software application to burn discs make sure you exit and close all other applications Never touch the surface of the disc Fingerprints and dust on the surface of a disc may cause writing errors Do not switch power modes while using the preinstalled software or any disc burning software Never affix ...

Page 40: ...ring and the speakers Reduce the volume before playing a DVD Do not switch to power saving modes while your computer is playing a DVD Region codes indicators are labeled on the DVDs to indicate in which region and on what type of player you can play the disc Unless a 2 Europe belongs to region 2 or all this means that you can play this DVD in most regions of the world is labeled on your DVD disc o...

Page 41: ...appears click to select an option Copying Files to CDs To copy files to a disc Do not strike or shake your computer while writing data to a disc 1 Insert a disc into the optical disc drive If the AutoPlay window appears click Burn files to disc and follow the on screen instructions until the empty disc folder appears 2 Open the folder that contains the file s you want to copy and drag them to the ...

Page 42: ...are to play the DVD For instructions on how to use the software see the help file on your DVD software Copying Files to DVDs To copy files to a disc 1 Connect the AC adapter to the computer 2 Insert a disc into the optical disc drive 3 If nothing appears on the desktop then click Start All Programs and the desired DVD software to copy files to the disc For instructions on how to use the software s...

Page 43: ...tecting Data from Unauthorized Use page 134 or Activating VAIO Power Management Power Schemes page 131 Inserting a PC Card Some PC Cards or their functions may not be compatible with your computer You do not need to shut down your computer before inserting or removing a PC Card To insert a PC Card 1 Push the PC Card release button so that the release button pops out 2 Push the PC Card release butt...

Page 44: ...ween Normal mode and Sleep or Hibernate mode while the card is inserted you may find that a device connected to your system is not recognized Restart your system to correct the problem Restarting will restore the original state of your computer While the card is inserted your computer may not enter Hibernate mode It may enter Sleep mode We recommend that you remove the card before the computer ent...

Page 45: ...hardware you want to unplug 3 Click Stop The Stop a Hardware device window appears 4 Confirm that the device can be safely removed from the system 5 Click OK A message appears stating it is now safe to remove the hardware device 6 Click OK 7 Click Close to close the Safely Remove Hardware window 8 Push the PC Card release button so that the release button pops out 9 Push the PC Card release button...

Page 46: ...ns as the compatible media are guaranteed of compatibility Inserting a Memory Stick media with multiple conversion adapters is not guaranteed of compatibility MagicGate is the general name of the copyright protection technology developed by Sony Use a Memory Stick media with the MagicGate logo to use this feature The Memory Stick PRO Duo media slot on your computer supports the MagicGate feature H...

Page 47: ... Memory Stick media with the arrow pointing in the correct direction as you insert it into the slot To avoid damaging your computer or the Memory Stick media do not force the Memory Stick media into the slot if you cannot insert it smoothly Do not insert more than one Memory Stick media into the slot Improper insertion of the media may damage both your computer and the media Your computer supports...

Page 48: ...he Memory Stick media when formatting the media Formatting the Memory Stick media erases the entire data on the media Avoid accidental erasure of your valuable data Do not remove the Memory Stick media from the slot while formatting the media This could cause a malfunction 1 Carefully slide the Memory Stick media into the slot until it clicks into place 2 Click Start and Computer to open the Compu...

Page 49: ... Your VAIO Computer 5 Click Start 6 At the confirmation prompt click OK The formatting process starts It may take time to format the Memory Stick media depending on the media 7 Once completed click OK 8 Click Close ...

Page 50: ...computer The Memory Stick media ejects 3 Pull the Memory Stick media out of the slot Always remove the Memory Stick media gently or it may pop out unexpectedly Do not remove the Memory Stick media while the Media Access indicator light is turned on If you do you may lose data Large volumes of data may take time to load so be sure the indicator is off before removing the Memory Stick media ...

Page 51: ... into the slot An incompatible memory card or memory card adapter may be difficult to remove from the slot and can cause damage to your computer Use care when inserting or removing a memory card from the slot Do not force the memory card in or out of the slot The SD memory card slot on your computer does not support the high speed data transfer feature of the SD memory card Your computer has been ...

Page 52: ...omputer 2 Hold the memory card with the arrow facing upward and pointing toward the memory card slot 3 Carefully slide the memory card into the slot until it clicks into place Do not force the card into the slot If the memory card does not go into the slot easily remove it gently and verify you are inserting it in the proper direction ...

Page 53: ... Media Access indicator light is on The card or its data may become damaged To remove a memory card 1 Check that the Media Access indicator light is off 2 Press the extended part of the memory card causing it to extend out from the slot 3 When the card extends carefully pull it out of the slot ...

Page 54: ...wall jack 2 Your computer does not work with party lines cannot be connected to a coin operated telephone and may not work with multiple telephone lines or a private branch exchange PBX Some of these connections may result in excess electrical current and could cause a malfunction in the internal modem If you connect a telephone cable coming through a splitter the modem or connected device may not...

Page 55: ...y WEP which is a security protocol Wi Fi Protected Access 2 WPA2 and Wi Fi Protected Access WPA Proposed jointly by the IEEE and Wi Fi Alliance both WPA2 and WPA are specifications of standards based interoperable security enhancements that increase the level of data protection and access control for existing Wi Fi networks WPA has been designed to be forward compatible with the IEEE 802 11i speci...

Page 56: ... communication speed varies depending on the distance between communication devices existence of obstacles between such devices the device configuration the radio conditions and the software in use In addition communications may be cut off depending on the radio conditions The communication range varies depending on the actual distance between communication devices existence of obstacles between s...

Page 57: ... controller or access point Each device communicates directly with other devices in the network You can set up an ad hoc network easily at home If the wireless connection is initiated by the VAIO computer channel 11 will be selected If the wireless connection is initiated by peer wireless LAN equipment the wireless LAN communication will make use of the channel selected by the peer wireless LAN eq...

Page 58: ...e Switch window Select your desired wireless option s and click OK 2 Click Start and Control Panel 3 Click View network status and tasks under Network and Internet 4 Click Set up a connection or network on the left pane The Set up a connection or network window appears 5 Select an option to specify the ad hoc network settings and click Next 6 Follow the on screen instructions See the online Specif...

Page 59: ...he Sony Access Point The access point bridges the wireless and wired LAN and acts as a central controller for the wireless LAN The access point coordinates transmission and reception from multiple wireless devices within a specific range The access point will select which channel to use on an infrastructure network For details on how to select the channel that will be used by the access point see ...

Page 60: ...ess option s and click OK 3 Click Start and Control Panel 4 Click View network status and tasks under Network and Internet 5 Click Manage wireless networks 6 Click Add 7 Follow the on screen instructions See the online Specifications to see whether your model supports the Bluetooth functionality and or the IEEE 802 11a b g standard To disconnect from a wireless network Turn off the WIRELESS or WIR...

Page 61: ...oth devices such as another computer or a mobile phone You can transfer data between these devices without cables and up to 10 meters range in open space To connect to a Bluetooth device 1 Turn on the WIRELESS switch 2 Double click on the taskbar to display the Wireless Device Switch window 3 Select the Enable Bluetooth Device option 4 Click OK ...

Page 62: ...same time on your computer Size of file being exchanged Note that due to limitations of the Bluetooth standard large files may occasionally be corrupted during continuous transfer due to electromagnetic interference from the environment All Bluetooth devices must be certified to make sure that the applicable standard requirements are maintained Even if standards are met individual device performan...

Page 63: ...d by third party companies As general characteristics of Bluetooth technology connecting multiple Bluetooth devices to your computer may cause bandwidth congestion resulting in poor performance of the devices Bluetooth Security The Bluetooth wireless technology has an authentication function which allows you to determine with whom you choose to communicate With the authentication function you can ...

Page 64: ...IO Computer Communicating with Another Bluetooth Device You can connect your computer to a Bluetooth device such as another computer a mobile phone a PDA a headset a mouse or a digital camera without the use of any cables ...

Page 65: ...uetooth functionality For setting up and using the Bluetooth functionality see the help file on the Bluetooth utility software To see the help file 1 Right click the Bluetooth icon on the taskbar and select Help from the menu Stopping the Bluetooth Connection To stop the Bluetooth connection turn off the WIRELESS switch The Bluetooth indicator turns off ...

Page 66: ...ooth icon on the taskbar and select Bluetooth Settings from the menu The Bluetooth Settings window appears and Add New Connection Wizard automatically starts 4 If the Add New Connection Wizard window does not appear click New Connection The Add New Connection Wizard window appears 5 Select Express Mode Recommended and then click Next The wizard searches for Bluetooth devices in range and lists ava...

Page 67: ...ect the headset from your computer 1 Right click the Bluetooth icon on the taskbar and select Bluetooth Settings from the menu The Bluetooth Settings window appears 2 Right click the headset icon and select Disconnect from the menu 3 Click Yes ...

Page 68: ...ts on the computer Connecting External Speakers page 69 Connecting an External Display page 70 Selecting Display Modes page 73 Using the Multiple Monitors Function page 74 Connecting an External Microphone page 76 Connecting a Universal Serial Bus USB Device page 77 Connecting a Printer page 80 Connecting to a Network LAN page 81 ...

Page 69: ... external speakers 1 Plug the speaker cable 1 into the headphones jack 2 i 2 Plug the other end of the speaker cable to the external speaker 3 3 Turn down the volume of the speakers before you turn them on Make sure your speakers are designed for computer use Do not place floppy disks on the speakers their magnetic field may damage the data on the disks ...

Page 70: ... external displays are used as secondary screens On the Windows operating system you can also use an external display to set up multiple monitors Connecting a Computer Display You can connect a computer display monitor directly to your computer To connect a computer display 1 If necessary plug one end of the display s power cord 1 into your display and the other end into an AC outlet 2 Plug the di...

Page 71: ...ctly to your computer To connect a multimedia computer display 1 Plug the power cord of your multimedia computer display 1 into an AC outlet 2 Plug the display cable 2 not supplied into the monitor VGA port 3 a on the computer 3 Plug the speaker cable 4 into the headphones jack 5 i on the computer 4 Plug the microphone cable 6 into the microphone jack 7 m on the computer ...

Page 72: ...omputer To connect a projector 1 Connect the power cord 1 of your projector into an AC outlet 2 Plug an RGB signal cable 2 not supplied into the monitor VGA port 3 a on the computer 3 Plug an audio cable 4 not supplied into the headphones jack 5 i 4 Plug the RGB signal cable and the audio cable into the jack and port on the projector 6 ...

Page 73: ...tors Function page 74 for more information To select a display 1 Right click on the desktop and select Personalize from the shortcut menu 2 Click Display Settings The Display Settings window appears 3 Follow the on screen instructions to change the settings You may not be able to display the same contents on your computer screen and the external display or projector at the same time depending on t...

Page 74: ... drag objects such as an open application window or a toolbar from one display to the other Your external display may not support the Multiple Monitors function Certain software applications may not be compatible with Multiple Monitors settings Make sure that your computer does not enter Sleep or Hibernate mode while you are using Multiple Monitors mode otherwise the computer may not return to Nor...

Page 75: ...nstructions to change the settings You can also change the S button assignment to activate the Multiple Monitors mode with the S button To change the S button assignment press and hold S button to display the window for changing the assignment For details on the S button see Using Special function Buttons page 33 Additionally you can set the display colors and resolution for each display and custo...

Page 76: ... need to use a sound input device for example to chat over the Internet you need to plug in an external microphone not supplied To connect an external microphone Plug the microphone cable 1 into the microphone jack 2 m Make sure your microphone is designed for computer use ...

Page 77: ...g or carrying case when it has USB devices connected You cannot write data to USB devices if you select the option to restrict the USB ports to read only access with the Peripheral Device Storage Media Restriction Setting Utility To change the setting see Protecting Data from Unauthorized Use page 134 Connecting a USB Mouse To connect a USB mouse 1 Choose the USB port 1 you prefer to use 2 Plug th...

Page 78: ... connect it to your computer To connect a USB floppy disk drive 1 Choose the USB port 1 you prefer to use 2 Plug the USB floppy disk drive cable 2 into the USB port Your USB floppy disk drive 3 is now ready for use When using a USB floppy disk drive do not apply force on the USB port This may cause a malfunction ...

Page 79: ... a USB floppy disk drive 1 Close all programs accessing the floppy disk drive 2 Double click the Safely Remove Hardware icon on the taskbar The Safely Remove Hardware window appears 3 Select the floppy disk drive you want to unplug 4 Click Stop The Stop a Hardware device window appears 5 Confirm that the floppy disk drive can be safely removed from the system 6 Click OK A message appears stating i...

Page 80: ...ter Using the USB Port You can connect a USB printer compatible with your version of Windows to the computer To connect a printer using the USB port 1 Plug the power cord 1 of your printer into an AC outlet 2 Choose the USB port 3 you prefer to use 3 Plug one end of a USB printer cable 2 not supplied into the USB port and the other end to your printer ...

Page 81: ...he network ask your network administrator Your computer can be connected to the network with the default settings Telephone lines cannot be connected to the network LAN connector on your computer If the network LAN connector is connected to the telephone lines mentioned below high electric current to the connector may cause damage overheating or fire Home intercom speakerphone or business use tele...

Page 82: ... etc Setting the Password page 83 Using Fingerprint Authentication page 90 Using Trusted Platform Module TPM page 116 Setting Up Your Computer with VAIO Control Center page 123 Using the VAIO Status Monitor page 124 Using the Power Saving Modes page 125 Managing Power with VAIO Power Management page 130 Changing the Performance Setting page 133 Protecting Data from Unauthorized Use page 134 Config...

Page 83: ...he BIOS setup screen as well as to start the computer The user password is provided for other standard users to allow for changing some of the BIOS setup options as well as starting the computer To set the user password you must first set the machine password Once you have set the power on password you cannot start your computer without entering the password Make sure not to forget the password Wr...

Page 84: ...select Security to display the Security tab select Set Machine Password and then press the Enter key 4 On the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters including spaces long 5 Select Password when Power On under Security Press the space bar to change the setting from Disabled to Enabled 6 Press the or key to select E...

Page 85: ...l times when the VAIO logo appears 3 Enter the machine password for Enter Password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set User Password and then press the Enter key 5 On the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters including spaces long 6 Press the or key...

Page 86: ...achine password for Enter Password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set Machine Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press t...

Page 87: ...nter Password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set User Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press the Enter key 6 Press the...

Page 88: ... people If you have set the Windows password in conjunction with the fingerprint authentication functionality you can substitute fingerprint recognition for password entry when turning on your computer For more information see Using Fingerprint Authentication page 90 To add the Windows password 1 Click Start and Control Panel 2 Click User Accounts 3 Click User Accounts 4 Click Create a password fo...

Page 89: ...assword 5 In the Current password field enter your current password 6 In the New password and Confirm new password fields enter a new password 7 Click Change password To remove the Windows password 1 Click Start and Control Panel 2 Click User Accounts 3 Click User Accounts 4 Click Remove my password 5 In the Current password field enter the current password that you want to remove 6 Click Remove p...

Page 90: ...computer with other people you can skip user selection as well Quick Web site access Once you have registered your user information user accounts passwords etc for Web sites in the password bank you can substitute fingerprint authentication for entering required information and access the password protected Web sites Access to the data in the encrypted locked archive You can unlock encrypted archi...

Page 91: ...or any loss or modification of your data that might have occurred during the course of repair In case the hard disk has to be initialized for example after the repair work the fingerprint templates will be lost You will have to enroll them all over again The maintenance and management of data concerning fingerprint authentication must be carried out at your own risk Sony assumes no liabilities for...

Page 92: ...int sensor Keep your finger in contact with the fingerprint sensor while swiping Let the fingerprint sensor take about one second to scan your fingerprint It may be hard to enroll or recognize your fingerprint if your finger is dry or wet wrinkled injured dirty The soiled fingerprint sensor may cause poor recognition performance Wipe off the fingerprint sensor regularly with a soft cloth Use a len...

Page 93: ...rolled for logging onto your system using the Power on Security feature You can also select the finger of which fingerprint you want to use for the Power on Security feature later 1 Click Start All Programs Protector Suite QL and Control Center The Fingerprint Control Center window appears 2 Click Fingerprints and Initialize 3 Read the license agreement select I Accept the terms of the License Agr...

Page 94: ...ord registration will be prompted 1 Click Yes on the prompt window 2 Enter your password twice and click OK 7 Enter the Windows password and click Next The Enrollment Hints window appears 8 Select the Run interactive tutorial check box and click Next The Fingerprint Tutorial window appears 9 Read the tutorial information and click Next ...

Page 95: ...rint sensor four times to perform a swipe test and then click Next The Enrollment window appears See To scan a fingerprint page 97 for the scan procedure Swipe the same finger for the swipe test If you fail a swipe test four times click Try again and perform the swipe test again ...

Page 96: ...erprints and Enroll or Edit Fingerprints The Welcome window appears 3 Click Next 4 Enter the Windows password and click Next You can substitute fingerprint authentication for the Windows password entry Swipe the finger with the enrolled fingerprint across the fingerprint sensor 5 Go to step 8 in To enroll a fingerprint page 93 and follow the rest of the procedures To add a fingerprint click a butt...

Page 97: ...97 n N Customizing Your VAIO Computer To scan a fingerprint 1 Place the top joint of your finger on the fingerprint sensor 1 2 Swipe your finger perpendicularly across the fingerprint sensor ...

Page 98: ...sensor Scan your fingerprint from the top joint of the finger to the fingertip Keep your finger in contact with the fingerprint sensor while swiping Fingerprint enrollment may fail if you move your finger too fast or too slow Let the fingerprint sensor take about one second to scan your fingerprint ...

Page 99: ...Windows passwords see Setting the Password page 83 To log onto Windows If your fingerprints are enrolled for your user account you will be able to substitute fingerprint authentication for password entry when logging onto Windows 1 Swipe the finger with the enrolled fingerprint across the fingerprint sensor when the Windows log on window appears Windows launches You can log onto your user account ...

Page 100: ...f you have not set the power on password in advance 3 Select the Enable power on security using fingerprints check box and click OK 4 Click Fingerprints and Enroll or Edit Fingerprints The Welcome window appears 5 Click Next 6 Enter the Windows password and click Next 7 Click to cancel the Run interactive tutorial check box and click Next The Power on Security message box appears if the power on f...

Page 101: ...ower on Security feature Once the Power on Security feature has been enabled any additional fingerprints you enroll will be used for fingerprint authentication with the feature To exclude such fingerprints from authentication follow these steps You need to set the power on password and enable the Power on Security feature in advance to exclude fingerprints 1 Click Start All Programs Protector Suit...

Page 102: ...need to add a password bank entry for the Web site To add an entry to the password bank 1 Visit the desired password protected Web site to display the user account and password entry window 2 Enter your user information user account password etc 3 Swipe the finger with the enrolled fingerprint across the fingerprint sensor to display the menu 4 Select Register 5 Click Continue on the displayed win...

Page 103: ...sword protected Web site to display the user account and password entry window A message balloon appears to indicate that you have a password bank entry for the site 2 Swipe the finger with the enrolled fingerprint across the fingerprint sensor 3 Click Yes on the confirmation window If a security warning window appears click Yes or OK to proceed You can always type your user information that has b...

Page 104: ...rams Protector Suite QL and Control Center The Fingerprint Control Center window appears 2 Click Settings and User Settings 3 Swipe the finger with the enrolled fingerprint across the fingerprint sensor The User Settings window appears 4 Click the Registrations tab 5 Select the desired entry name from the list and click Export 6 Enter a file name and click Save 7 Enter a password twice and click O...

Page 105: ...int Control Center window appears 2 Click Settings and User Settings 3 Swipe the finger with the enrolled fingerprint across the fingerprint sensor The User Settings window appears 4 Click the Registrations tab 5 Click Import 6 Select an exported file and click Open 7 Enter the password that you used for export and click OK 8 Click OK ...

Page 106: ...les or Keep original files depending on whether you want to remove or retain the original file or folder The archive extension will be uea for the archive including encrypted multiple files or folders or ueaf for the archive including a single encrypted file To add a file or folder to the existing encrypted archive 1 Right click the desired file or folder and select Add to existing encrypted archi...

Page 107: ...u 2 Swipe the finger with the enrolled fingerprint across the fingerprint sensor Unlocking the archive enables you to access the files or folders included in the archive To lock the encrypted archive 1 Right click the desired archive and select Lock from the menu For more information see the help file on the Protector Suite QL software ...

Page 108: ...he application launcher feature you must assign an application to the enrolled fingers in advance To assign an application to your finger 1 Click Start All Programs Protector Suite QL and Control Center The Fingerprint Control Center window appears 2 Click Settings and User Settings 3 Swipe the finger with the enrolled fingerprint across the fingerprint sensor The User Settings window appears 4 Cl...

Page 109: ... will display the menu Changing an Application Assignment to Your Finger To change an application assignment to your finger 1 Click Start All Programs Protector Suite QL and Control Center The Fingerprint Control Center window appears 2 Click Settings and User Settings 3 Swipe the finger with the enrolled fingerprint across the fingerprint sensor The User Settings window appears 4 Click the Applic...

Page 110: ...1 Click Start All Programs Protector Suite QL and Control Center The Fingerprint Control Center window appears 2 Click Settings and User Settings 3 Swipe the finger with the enrolled fingerprint across the fingerprint sensor The User Settings window appears 4 Click the Applications tab 5 Select the desired finger and click Delete 6 Click OK ...

Page 111: ...ou need to enter the Personal Identification Number PIN when logging onto Windows depending on the settings In addition if you change the settings for the TPM or the TPM fails you may not be able to use the fingerprint authentication functionality Note that using fingerprint authentication with the TPM has such drawbacks Sony assumes no liabilities for any problems and damages arising out of your ...

Page 112: ... Protector Suite QL and Control Center The Fingerprint Control Center window appears 2 Click Elevate administrative privilege for user The window closes and reappears 3 Click Settings and System Settings The Protector Suite Settings window appears 4 Click Reinitialize TPM on the TPM tab The Advanced Security Initialization Wizard window appears 5 Click Next 6 Upon completion click Finish ...

Page 113: ...ndow appears 7 Select the Enable Advanced Security for the current user check box 8 Read the information about the type under Advanced Security type and select the desired type 9 Set the backup password You can skip this step However if you do not set the password you may lose data when the TPM fails and if you set the password the security level is decreased Be sure to keep it safe and private fr...

Page 114: ...ress closes on the Windows log on screen 2 Swipe the finger with the enrolled fingerprint across the fingerprint sensor 3 Enter the PIN if you set it Windows launches You can log onto your user account just by swiping the finger with the enrolled fingerprint even if your computer is shared by multiple users ...

Page 115: ...rd disk To erase the enrolled fingerprints 1 Turn on the computer 2 Press the F2 key when the VAIO logo appears The BIOS setup screen appears If not restart the computer and press the F2 key several times when the VAIO logo appears 3 Press the or key to select Security to display the Security tab 4 Press the m key to select Clear Fingerprint Data and press the Enter key The fingerprint data enroll...

Page 116: ...ted data Make sure to write down the passwords and keep them safe and private from other people Make sure to make backup copies of the latest emergency recovery archive file emergency recovery token file password reset token file and personal secret file and keep them safe and private from other people before sending your computer for repair The data stored in the TPM that is embedded on the mothe...

Page 117: ...kup now check box is displayed after the setup select the check box and update the backup files The restore process using the backup files may fail if you do not set up the automatic backup operations The maintenance and management of TPM protected data must be carried out at your own risk Sony assumes no liabilities for any defects arising out of your data maintenance and management ...

Page 118: ...functionality has been enabled in user initialization process With the default settings the files in the folders below cannot be encrypted because they have system attributes Do not change the system attributes of the files in the folders below The following folders are invisible by default Folders containing basic user keys and others C username All Users Infineon TPM Software 2 0 BackupData C us...

Page 119: ...ays the userfolder Documents Security Platform window Storage folder for automatic backup data Default file name SPSystemBackup The folder is created as the subfolder for the SPSystemBackup xml file Token file for decryption Default file name SPEmRecToken xml Default path Removable media FD USB memory etc Key and certificate backup file Default file name SpBackupArchive xml Default path None Click...

Page 120: ...them Sony assumes no liabilities for any troubles and damages arising out of your careless encryption of the following files and folders including them Password reset token file Default file name SPPwdResetToken xml Default path Removable media FD USB memory etc Password reset secret file Default file name SPPwdResetSecret xml Default path Removable media FD USB memory etc ...

Page 121: ...lect Enabled for Change TPM State 4 Press the or key to select Exit and then Exit Setup and press the Enter key 5 After your system restarts click Execute in the Physical Presence Operations window Before enabling the TPM make sure to set the power on password to protect against unauthorized modification of the TPM configuration If the TPM is enabled it will take longer before the VAIO logo appear...

Page 122: ... click Start All Programs Infineon Security Platform Solution and Help The maintenance and management of TPM protected data must be carried out at your own risk Sony assumes no liabilities for any defects arising out of your data maintenance and management After completing the TPM initialization wizard be sure to follow these steps to set up the automatic backup operations 1 Right click the TPM ic...

Page 123: ...ter 1 Click Start All Programs and VAIO Control Center The VAIO Control Center window appears 2 Select the desired control item and change the settings 3 Once finished click OK The setting of the desired item has been changed For more information about each option click Help on the VAIO Control Center window to display the help file Some of the control items will not be visible if you open VAIO Co...

Page 124: ...security settings and current usage of devices in the VAIO Status Monitor window To display the VAIO Status Monitor window 1 Click Start All Programs and VAIO Status Monitor The VAIO Status Monitor window appears You can change the settings for certain items in the VAIO Status Monitor window To change the settings select the desired item click Settings and change the settings ...

Page 125: ...ally enter Hibernate mode if the remaining battery charge becomes short regardless of the power management setting you select If the battery level falls below 10 percent you should either attach the AC adapter to recharge the battery pack or shut down your computer and install a fully charged battery pack Using Normal Mode This is the normal state of the computer when it is in use The green power ...

Page 126: ... When your computer is in Sleep mode you cannot insert a disc Your computer comes out of Sleep mode quicker than out of Hibernate mode Sleep mode uses more power than Hibernate mode You can use VAIO Control Center to configure your computer to return to Normal mode when you open the LCD screen lid This power resuming preference will be lost if you remove both the AC adapter and the battery pack Se...

Page 127: ...eep mode To avoid this you can change the Sleep mode settings To change the Sleep mode settings 1 Right click the power status icon on the taskbar and select Power Options 2 Click Change plan settings under the current power plan 3 Change the time to put the computer to sleep and click Save Changes ...

Page 128: ...ght is off in this mode To activate Hibernate mode Press the Fn F12 keys The computer enters Hibernate mode Alternatively you can click Start the arrow next to the Lock button and Hibernate to place the computer to Hibernate mode To return to Normal mode Press the power button The computer returns to its previous state If you press and hold the power button for more than four seconds your computer...

Page 129: ...an Sleep mode to be activated It takes more time to return to Normal mode from Hibernate mode than from Sleep mode Hibernate mode uses less power than Sleep mode You can use VAIO Control Center to configure your computer to return to Normal mode when you open the LCD screen lid This power resuming preference will be lost if you remove both the AC adapter and the battery pack See Setting Up Your Co...

Page 130: ...nagement When you start the computer a power status icon appears on the taskbar This icon indicates what kind of power source you are using at that time for example AC power Click this icon to display the window showing your power status VAIO Power Management functionalities are added to the Windows Power Options Properties To activate VAIO Power Management 1 Right click the power status icon on t...

Page 131: ...me 1 Right click the power status icon on the taskbar and select Power Options 2 Select a power plan The power scheme has been activated If necessary you can change advanced power settings Follow these steps 3 Click Change plan settings under the current power plan 4 Click Change advanced power settings 5 Select the VAIO Power Management tab You can change the items in the list If you select the o...

Page 132: ...he viewer To change the power scheme Select the desired power scheme from the drop down list on VAIO Power Management Viewer To view performance with the power scheme modified with VAIO Power Management When both VAIO Power Management and VAIO Power Management Viewer are running VAIO Power Management Viewer shows performance with the power scheme that was modified with VAIO Power Management Use VA...

Page 133: ...rt All Programs and click VAIO Control Center The VAIO Control Center window appears 2 Double click Power Management on the System Information tab and then Performance 3 Select Memory bus 400 MHz Priority is given to saving power By default Memory bus 533 MHz Priority is given to performance is selected 4 Click OK 5 At the confirmation prompt click Yes To activate the change you must restart your ...

Page 134: ...ontrol Center window appears 2 Double click Security and Peripheral Device Storage Media Restriction Setting Utility The password authentication window appears The first time you use the Peripheral Device Storage Media Restriction Setting Utility you need to set the password for authentication 3 Enter the password and click OK 4 Select the options as desired Restricting USB ports to read only acce...

Page 135: ...en click Yes The changes are activated after the computer restarts The options you selected may be different from ones on the device depending on the operating conditions If a message appears stating a mismatch for the options between your computer and the device when you start the computer select the options again ...

Page 136: ...nd Modem Options The Location Information window appears 4 Enter the required information and then click OK The Phone and Modem Options window appears 5 Select your location on the Dialing Rules tab 6 Click the Edit button to change the current configuration The Edit Location window appears Or Click the New button to configure your modem The New Location window appears 7 Check the country region s...

Page 137: ...at your modem is listed on the Modems tab If your modem is not listed click Add and follow the wizard 10 Click Apply OK Your modem is configured Before applying new country settings please make sure your phone cable is disconnected from your computer ...

Page 138: ...tection 1 Click Start All Programs and VAIO Control Center 2 Click Security on the Categories tab and double click Hard Disk Drive Protection Settings The setup window appears 3 Select the Activate hard disk drive protection check box 4 Select one of the desired sensitivity level 5 Click OK For more information click Help on the setup window to open the help file VAIO HDD Protection is designed to...

Page 139: ...ring your product warranty period we recommend that You contact your dealer to install a new memory module You do not install it yourself if you are not familiar with upgrading memory on a computer You do not touch the connectors or open the memory module compartment cover For the type of module and amount of memory installed on your model see the online Specifications Contact VAIO Link if you nee...

Page 140: ...g a memory module ensure the following The procedures described in this document assume familiarity with the general terminology associated with personal computers and with the safety practices and regulatory compliance required for using and modifying electronic equipment Turn off your computer and disconnect it from its power source that is battery pack or AC adapter and from any telecommunicati...

Page 141: ...uter and any repair costs will not be covered by the warranty Do not place the memory module in a location subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 35 C or less than 5 C High humidity Handle the memory module with care To avoid in...

Page 142: ...ct all peripheral devices 2 Unplug the computer and remove the battery pack 3 Wait until the computer cools down 4 Unscrew the screw indicated by the arrow below on the bottom of the computer and remove the memory module compartment cover 5 Touch a metal object such as the connector panel on the back of the computer to discharge static electricity ...

Page 143: ...143 n N Upgrading Your VAIO Computer 6 Grasp the insulation sheet 1 tab and flip open the sheet The insulation sheet is equipped for module protection Do not pull it too hard to damage the sheet ...

Page 144: ...rently installed memory module Pull the latches in the direction of the arrows 1 The memory module is released Make sure that the memory module tilts up and then pull it out in the direction of the arrow 2 8 Remove the new memory module from its packaging ...

Page 145: ... any other components on the motherboard Be sure to insert the connector edge of the memory module into the slot while aligning the notch on the module with the small projection in the open slot 10 Replace the memory module compartment cover 11 Tighten the screw on the bottom of the computer 12 Reinstall the battery pack and turn on the computer ...

Page 146: ...l Programs and VAIO Control Center 3 Double click the System Information folder in the VAIO Control Center window 4 Double click the System Information icon in the System Information folder You can view the amount of system memory If the additional memory does not appear repeat the whole installation procedure and restart the computer ...

Page 147: ... from potential damage On Handling the LCD Screen page 148 On Using the Power Source page 149 On Handling Your Computer page 150 On Handling Floppy Disks page 152 On Handling Discs page 153 On Using the Battery Pack page 154 On Using Headphones page 155 On Handling Memory Stick Media page 156 On Handling the Hard Disk page 157 ...

Page 148: ... images The LCD screen becomes warm during operation This is normal and does not indicate a malfunction The LCD screen is manufactured using high precision technology You may however see tiny black points and or bright points red blue or green that continuously appear on the LCD screen This is a normal result of the manufacturing process and does not indicate a malfunction Avoid rubbing the LCD sc...

Page 149: ...sudden power surges in an electrical storm for example Do not place heavy objects on the power cord To disconnect the cord pull it out by the plug Never pull the cord itself Unplug your computer from the AC outlet if you are not planning to use the computer for a long period of time Make sure that the AC outlet is easily accessible When the AC adapter is not used unplug it from the AC outlet Use t...

Page 150: ...ation subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Moisture or rain Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 35 C or less than 5 C High humidity Do not place electronic equipment near your computer The electromagnetic field of the computer may cause a malfunction Provide ade...

Page 151: ...s brought directly from a cold location to a warm one moisture may condense inside the computer In this case allow at least one hour before turning on the computer If any problems occur unplug the computer and contact VAIO Link Make sure you disconnect the power cord before cleaning your computer To avoid losing data if your computer is damaged back up your data regularly ...

Page 152: ...of heat Keep floppy disks away from any liquid Do not let them get wet When you are not using your floppy disk always remove it from the floppy disk drive and use a storage case If the floppy disk comes with an adhesive label make sure that the label is properly affixed If the edge of the label is curled up the label may stick to the inside of the floppy disk drive and cause a malfunction or damag...

Page 153: ...solvents such as benzine thinner alcohol commercially available cleaners or anti static spray which may cause damage to the disc For normal cleaning hold the disc by its edge and use a soft cloth to wipe the surface from the center out If the disc is badly soiled moisten a soft cloth with water wring it out well and use it to wipe the surface of the disc from the center out Wipe off any remaining ...

Page 154: ...ot be charged and the computer will not function While the battery pack is in use or being charged heat builds up in the battery pack This is normal and is not cause for concern Keep the battery pack away from all sources of heat Keep the battery pack dry Do not open or try to disassemble the battery pack Do not expose the battery pack to any mechanical shock If you are not using your computer for...

Page 155: ...ffic hazard and is illegal in some areas It can also be potentially dangerous to play loud music while walking especially at pedestrian crossings Preventing hearing damage Avoid using headphones at high volume Hearing experts advise against continuous loud and extended play If you experience a ringing in your ears reduce the volume or discontinue use ...

Page 156: ... Do not let Memory Stick media get wet Do not use or store Memory Stick media in a location subject to Extremely high temperatures such as in a car parked in the sun Direct sunlight High humidity Corrosive substances Use the storage case supplied with the Memory Stick media Be sure to make a backup copy of your valuable data Keep the Memory Stick media out of reach of children There is a risk of s...

Page 157: ...careful when handling your computer To avoid damaging your hard disk Do not subject your computer to sudden movements Keep your computer away from magnets Do not place your computer in a location subject to mechanical vibration or in an unstable position Do not move your computer while the power is on Do not turn off the power or restart your computer while reading or writing data to the hard disk...

Page 158: ... contacting VAIO Link Computer page 159 System Security page 165 Battery page 166 Internet page 168 Networking page 170 Bluetooth Technology page 173 Optical Discs page 177 Display page 181 Printing page 185 Microphone page 186 Mouse page 187 Speakers page 188 Touch Pad page 189 Keyboard page 190 Floppy Disks page 191 PC Cards page 192 Audio Video page 194 Memory Stick Media page 195 Peripherals p...

Page 159: ... it is plugged into a power source and turned on Make sure the brightness and contrast controls are adjusted correctly See the manual that came with your display for more information Disconnect the AC adapter and remove the battery pack Wait three to five minutes Reinstall the battery pack reattach the AC adapter and then press the power button to turn on your computer Condensation may cause your ...

Page 160: ...select the Exit tab and then press the F9 key At the confirmation prompt press the Enter key 5 Select Exit Setup and press the Enter key At the confirmation prompt press the Enter key Your computer restarts If this occurs frequently contact VAIO Link What should I do if the power indicator Green lights but my screen stays blank Follow these steps 1 Press and hold the power button for more than fou...

Page 161: ...your computer does not turn off press the Ctrl Alt Delete keys and click the arrow next to the Shut down button and Shut Down If the Windows Security window appears click Shut Down Turning off your computer with the Ctrl Alt Delete keys or the power button may cause loss of unsaved data If your computer still does not turn off press and hold the power button until the computer turns off Remove the...

Page 162: ...estart 4 If this procedure does not work press and hold the power button until the computer turns off Turning off your computer with the power button may cause loss of unsaved data What should I do if the battery indicator is flashing and my computer does not start This symptom could be due to the battery pack not being installed properly To resolve this symptom turn off your computer and remove t...

Page 163: ...omputer s CPU utilizes a type of CPU speed controlling technology for power conservation purposes System Properties may display the CPU s current speed instead of the maximum speed What should I do if Windows does not start showing a message when I start my computer If you enter a wrong power on password three times consecutively the Enter Onetime Password message appears If you enter a wrong powe...

Page 164: ...fore my computer starts If Norton Internet Security s Personal Firewall is active it may take some time before the desktop screen appears due to network security checkups Why doesn t my screen turn off when the time selected for the automatic turn off action has passed The VAIO Original Screen Saver disables the timer setting which you can select using the Windows power options for your screen to ...

Page 165: ...indows updates by doing the following Your computer must be connected to the Internet before you can receive updates 1 Connect to the Internet 2 Double click the Windows Security Alerts icon on the taskbar 3 Follow the on screen instructions to set up automatic or scheduled updates How do I keep my antivirus software updated You can keep the Norton Internet Security software program current with t...

Page 166: ... AC power even if the battery pack is installed When should I recharge the battery pack When the battery level falls below 10 percent When both the battery and power indicators blink When you have not used the battery pack for a long period of time When should I replace the battery pack If the battery power is still low after charging it the battery pack may be reaching the end of its life and sho...

Page 167: ...e using battery power Your computer can enter Hibernate mode while using battery power but some software programs and peripheral devices prevent the system from entering Hibernate mode If you are using a program that prevents the system from entering Hibernate mode save your data frequently to avoid losing data See Using Hibernate Mode page 128 for information on how you can manually activate Hibe...

Page 168: ...t the telephone number the program is dialing is correct Make sure the software you are using is compatible with your computer s modem All preinstalled Sony programs are compatible Make sure the modem is the only device connected to your telephone line Follow these steps to check the settings 1 Click Start and Control Panel 2 Click Hardware and Sound 3 Click Phone and Modem Options 4 On the Modems...

Page 169: ... properly to other PC based modems fax machines or your Internet Service Provider ISP do any of the following Ask your telephone company to verify your telephone line is free of any line noise If your problem is fax related make sure there are no problems with the fax machine you are calling and that it is compatible with fax modems If you are having a problem connecting with your ISP make sure th...

Page 170: ...s under Network and Internet 3 Click Connect to a network to confirm that your access point is selected Make sure the encryption key is correct Make sure Maximum Performance is selected for Wireless Adapter settings in the Power Options window Selecting any other option may result in a communication failure To change the settings follow these steps 1 Right click the power status icon on the taskba...

Page 171: ...he wireless LAN data transfer speed is affected by distance and obstructions between devices and access points Other factors include device configurations radio conditions and software compatibility To maximize the data transfer speed move your computer away from obstructions or closer to any access point you may be using If you are using a wireless LAN access point the device may be temporarily o...

Page 172: ...munication failure Follow the steps in What should I do if my computer cannot connect to a wireless LAN access point page 170 to change the settings What are channels Wireless LAN communication occurs on divided frequency bands known as channels Third party wireless LAN access point channels may be preset to different channels from Sony devices If you are using a wireless LAN access point see conn...

Page 173: ...ity software or you may not be able to communicate with the device What should I do if I cannot find the Bluetooth device with which I want to communicate Check that the Bluetooth functionality of the device with which you want to communicate is on See the other device s manual for more information If the device with which you want to communicate is already communicating with another Bluetooth dev...

Page 174: ... a custom Bluetooth security level is selected click the Default level button 4 Click OK The data transfer distance can be shorter than 10 meters depending on existing obstacles between the two devices on radio wave quality and on the operating system or the software in use Move your computer and Bluetooth devices closer to each other If the device with which you want to communicate is already com...

Page 175: ...cted by distance and obstructions You may need to move your computer away from obstructions or closer to the device to which it is connected Identify and remove obstacles between your computer and the device to which it is connected Note that due to limitations of the Bluetooth standard large files may occasionally be corrupted during continuous transfer due to electromagnetic interference from th...

Page 176: ...sign a dynamic IP address to the device and fails Do not specify IP addresses when using a PAN Why can t I use the Bluetooth functionality when I log onto my computer as a user with a standard user account The Bluetooth functionality may not be available to a user with a standard user account on your computer Log onto the computer as a user with administrator rights Why can t I connect to a Blueto...

Page 177: ...ve tray does not open Make sure your computer is on If power supply to the optical disc drive is disabled by VAIO Power Management the substitute drive eject button on the optical disc drive will not work Use the disc drive eject button located above the keyboard Note that it will take a while to eject the drive tray if the optical disc drive is not powered If the disc drive eject button does not ...

Page 178: ...see On Handling Discs page 153 for instructions If you are playing a disc and cannot hear sound do any of the following Right click the volume icon on the taskbar and click Open Volume Mixer to check the settings Check the volume setting in the audio mixer If you are using external speakers check the volume settings on the speakers and the connections between the speakers and your computer Make su...

Page 179: ...o a disc Adhesive labels can come off while the disc is in the optical disc drive and damage the drive or cause it to malfunction If a region code warning appears the disc may be incompatible with the optical disc drive Check the DVD package to make sure the region code is compatible with the optical disc drive If you notice condensation on your computer do not use the computer for at least one ho...

Page 180: ...ormat is compatible with your optical disc drive Note the possibility that some brands of DVD recordable media do not work What should I do if I cannot use the optical disc drive after unplugging USB Mass Storage Device in the Safely Remove Hardware window The optical disc drive will be disabled if you unplug USB Mass Storage Device in the Safely Remove Hardware window To enable the optical disc d...

Page 181: ...Power Saving Modes page 125 for more information Make sure your computer is securely plugged into a power source and turned on Make sure the power indicator shows the power is on If your computer is using battery power make sure the battery pack is installed properly and is charged See Using the Battery Pack page 21 for more information If the display mode is set to the external display press the ...

Page 182: ...playing high resolution videos In this case lower the resolution of the LCD screen To change the screen resolution follow these steps 1 Right click the desktop and select Personalize from the shortcut menu 2 Click Display Settings The Display Settings window appears 3 Move the slider under Resolution to the left to reduce or to the right to increase the screen resolution You can confirm the value ...

Page 183: ...ower plan 3 Click Change advanced power settings The Power Options window appears 4 Select the Advanced settings tab 5 Double click Display 6 Adjust the LCD brightness setting in the item for brightness adjustment What should I do if the external display stays blank If you cannot change the display output with the Fn F7 keys you need to change the settings for the external display with VAIO Contro...

Page 184: ...ws Aero follow these steps 1 Click Start and Control Panel 2 Click Customize colors under Appearance and Personalization 3 Click Open classic appearance properties for more color options The Appearance Settings window appears 4 Select Windows Aero from the Color scheme options on the Appearance tab 5 Click OK ...

Page 185: ...nter is not functioning after your computer resumes from a power saving mode Sleep or Hibernate then restart the computer If the bidirectional communication functions are provided with your printer disabling the functions on your computer may enable printing Follow these steps 1 Click Start and Control Panel 2 Click Printer under Hardware and Sound 3 Right click the printer icon and select Propert...

Page 186: ...bleshooting Microphone What should I do if my microphone does not work If you are using an external microphone make sure the microphone is turned on and is properly plugged into the microphone jack on your computer ...

Page 187: ...re application is running press the Alt F4 keys to close the application window If the Alt F4 keys do not work click Start the arrow next to the Lock button and Restart to restart your computer If your computer does not restart press the Ctrl Alt Delete keys and click the arrow next to the Shut down button and Restart If the Windows Security window appears click Restart If this procedure does not ...

Page 188: ...y pack is installed properly and is charged If your speakers require external power make sure the speakers are connected to a power source See the manual that came with your speakers for more information What should I do if I do not hear sound from my speakers If your computer is using battery power make sure the battery pack is properly installed and is charged If you are using a program that has...

Page 189: ...g press the Alt F4 keys to close the application window If the Alt F4 keys do not work click Start the arrow next to the Lock button and Restart to restart your computer If your computer does not restart press the Ctrl Alt Delete keys and click the arrow next to the Shut down button and Restart If the Windows Security window appears click Restart If this procedure does not work press and hold the ...

Page 190: ...ed To change the keyboard configuration follow these steps 1 Click Start and Control Panel 2 Click Clock Language and Region and click Regional and Language Options 3 Change the settings as desired What should I do if I cannot enter certain characters with the keyboard If you cannot enter U I O P J K L M and so on the Num Lk key may be activated Check that the Num lock indicator is off If the Num ...

Page 191: ...er 4 Reconnect the floppy disk drive by inserting the USB connector with the USB icon facing upward into the USB port 5 Restart the computer by clicking Start the arrow next to the Lock button and Restart What should I do if I cannot write data to a floppy disk Make sure the floppy disk is properly inserted in the drive If the disk is inserted properly and you are still unable to write data to it ...

Page 192: ...most recent driver software Follow these steps 1 Click Start and Control Panel 2 Click System and Maintenance 3 Click System 4 Click Device Manager on the left pane The Device Manager window appears 5 Double click the device name for the PC Card to display the properties window 6 Select the Driver tab and click Update Driver If you select the option to disable the PC Card slot with the Peripheral ...

Page 193: ... the PC Card slot your computer may not recognize the PC Card or the connected device Restart the computer Why can t I insert my PC Card Make sure you are inserting the card correctly See Inserting a PC Card page 43 for more information You may not be able to use some PC Cards or some functions of the PC Card on your computer See the manual that came with your PC Card for more information ...

Page 194: ...dows startup sound To turn off the Windows startup sound follow these steps 1 Click Start and Control Panel 2 Click Hardware and Sound 3 Click Manage audio devices under Sound 4 On the Sounds tab click to cancel the Play Windows Startup sound check box 5 Click OK ...

Page 195: ...ages from a digital camera using Memory Stick media Yes and you can view video clips that you have recorded with Memory Stick media compatible digital cameras Why can t I write data to Memory Stick media Some versions of Memory Stick media are equipped with an erasure prevention switch to protect data from accidental erasure or overwriting Make sure the erasure prevention switch is off You cannot ...

Page 196: ...tlet Try using another USB port on your computer The driver could be installed to the specific port you used the first time you connected the device See the manual that came with your USB device for more information You may need to install software before you connect the device Try connecting a simple low powered device such as a mouse to test if the port is working at all USB hubs may prevent a d...

Page 197: ... If you have any problem with the computer you can access the VAIO Link Web site for troubleshooting Go to http www vaio link com e Support This interactive part of our Web site http www vaio link com allows you to get in contact with our dedicated support team over the Internet Using a personalized account you can log your technical queries with ease VAIO Link help lines Before contacting VAIO Li...

Page 198: ...VAIO Link e Support Web Portal How can I access the e Support portal When you register your computer you will automatically receive an email with the link to the e Support Web Portal your Customer ID and some basic explanation a few hours later All you need to do is activate your account by clicking on the provided link in the email You are now ready to create your first case You can access the e ...

Page 199: ...es from Monday till Friday between 8am and 6pm Is there a cost involved for using e Support No this is a complete free of charge service offered to all registered VAIO customers How do I know when the e Support Team has handled my query case As soon as your case has been dealt with by our e Support Team you will receive an email notifying you that your case has been updated ...

Page 200: ... Premiere Elements and Adobe Photoshop Elements are trademarks of Adobe Systems Incorporated Norton Internet Security 2007 is a trademark or a registered trademark of Symantec Corporation Roxio Easy Media Creator is a trademark of Sonic Solutions WinDVD for VAIO and WinDVD BD for VAIO are trademarks of InterVideo Inc Sun Java VM is a trademark of Sun Microsystems Inc Google Toolbar Google Desktop ...

Page 201: ...s products and services are trademarks of their respective owners In the manual the or marks are not specified Specifications are subject to change without notice All other trademarks are trademarks of their respective owners Please see the online Specifications to see what software is available for your model ...

Page 202: ... 2007 Sony Corporation n ...

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