Troubleshooting
Why doesn't my computer enter Sleep or Hibernate mode?
Your computer may become unstable if the operating mode is changed before the computer completely enters Sleep or
Hibernate mode.
To restore your computer to normal operating stability
1
Close all open programs.
2
Click
Start
, the arrow next to the
Lock
button, and
Restart
.
3
If your computer does not restart, press the
Ctrl
+
Alt
+
Delete
keys and click the arrow next to the
Shut down
button and
Restart
.
4
If this procedure does not work, press and hold the power button until the computer turns off.
!
Turning off your computer with the power button may cause loss of unsaved data.
What should I do if the battery indicator is flashing and my computer does not start?
❑
This symptom could be due to the battery pack not being installed properly. To resolve this symptom, turn off your
computer and remove the battery pack. Then install the battery pack to the computer again. For details, see
Installing
the Battery Pack
❑
If the symptom persists after performing the above, it means the installed battery pack is not compatible. Remove the
battery pack and contact VAIO-Link.
