Troubleshooting
❑
Make sure
Maximum Performance
is selected for
Wireless Adapter Settings
in the
Power Options
window. Selecting
any other option may result in a communication failure. To change the settings, follow these steps:
1
Right-click the power status icon on the taskbar and select
Power Options
.
2
Click
Change plan settings
under the current power plan.
3
Click
Change advanced power settings
.
4
Select the
Advanced settings
tab.
5
Double-click
Wireless Adapter Settings
and
Power Saving Mode
.
6
Select
Maximum Performance
from the drop-down list both for
On battery
and
Plugged in
.
What should I do if I cannot access the Internet?
❑
Check the access point settings. See the manual that came with your access point for more information.
❑
Make sure your computer and the access point are connected to one another.
❑
Move your computer away from obstacles or closer to any access point you may be using.
❑
Make sure your computer is properly configured for Internet access.
❑
Make sure
Maximum Performance
is selected for
Wireless Adapter Settings
in the
Power Options
window. Selecting
any other option may result in a communication failure. Follow the steps in
What should I do if my computer cannot
connect to a wireless LAN access point?
to change the settings.
