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Sony VGN-CS1 User Manual Download Page 139

Troubleshooting

Troubleshooting

This section describes how to solve common problems you might encounter when using your VAIO computer. Many problems
have simple solutions. Try these suggestions before contacting VAIO-Link.

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Computer

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System Security

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Battery

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Built-in MOTION EYE Camera

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Internet

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Networking

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Bluetooth Technology

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Optical Discs

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Display

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Printing

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Microphone

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Mouse

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Speakers

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Touch Pad

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Keyboard

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Floppy Disks

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Audio/Video

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Summary of Contents for VGN-CS1

Page 1: ...N User Guide Personal Computer V G N C S s e r i e s ...

Page 2: ...g a Power Source 22 Using the Battery Pack 23 Shutting Down Your Computer Safely 30 Using Your VAIO Computer 31 Using the Keyboard 32 Using the Touch Pad 33 Using the Special function Button 34 Using the Touch Sensor Buttons 35 Using the Built in MOTION EYE Camera 39 Using the Optical Disc Drive 42 Using the ExpressCard Module 51 Using the Memory Stick 55 Using the SD Memory Card 60 ...

Page 3: ...al Microphone 85 Connecting a Universal Serial Bus USB Device 86 Connecting a Printer 89 Connecting an i LINK Device 90 Connecting to a Network LAN 92 Customizing Your VAIO Computer 93 Setting the Password 94 Using Fingerprint Authentication 101 Setting Up Your Computer with VAIO Control Center 109 Using the Power Saving Modes 110 Managing Power with VAIO Power Management 115 Configuring Your Mode...

Page 4: ...isks 132 Handling Discs 133 Using the Battery Pack 134 Using Headphones 135 Handling the Memory Stick 136 Handling the Hard Disk 137 Updating Your Computer 138 Troubleshooting 139 Computer 141 System Security 147 Battery 148 Built in MOTION EYE Camera 150 Internet 153 Networking 155 Bluetooth Technology 159 Optical Discs 164 Display 168 Printing 172 Microphone 173 ...

Page 5: ...5 n N Mouse 174 Speakers 175 Touch Pad 177 Keyboard 178 Floppy Disks 179 Audio Video 180 Memory Stick 182 Peripherals 183 Support Options 184 Sony Support Information 185 e Support 186 Trademarks 188 ...

Page 6: ...ter and welcome to the on screen User Guide Sony has combined leading edge technology in audio video computing and communications to provide state of the art personal computing experience External views illustrated in this manual may look slightly different from those of your computer ...

Page 7: ...ness for any particular purpose with regard to this manual the software or such other information In no event shall Sony Corporation be liable for any incidental consequential or special damages whether based on tort contract or otherwise arising out of or in connection with this manual the software or other information contained herein or the use thereof In the manual the or marks are not specifi...

Page 8: ...reduce energy consumption For detailed information on the ENERGY STAR Program visit the following web sites http www energystar gov USA http www eu energystar org Europe This computer is designed in compliance with the ENERGY STAR standards and delivered with the following power saving settings The LCD backlight is turned off automatically after about 15 minutes of inactivity The computer enters S...

Page 9: ... Sony support services information Non printed Documentation User Guide this manual Explains features of your computer It also includes information about the software programs included with your computer as well as information on solving common problems The User Guide is provided in PDF format for easy browsing and printing To view this on screen guide 1 Double click the VAIO User Guide icon on th...

Page 10: ...e hardware and software configurations of your VAIO computer To view the online specifications 1 Connect to the Internet 2 Go to the Sony online support web site at http www vaio link com You may have a separate disc that includes documentation for the bundled accessories ...

Page 11: ...dows Help resources including those on the Internet To access Windows Help and Support click Start and Help and Support Or go to Windows Help and Support by pressing and holding the Microsoft Windows key and pressing the F1 key Further Sources Consult the help files included with the software you are using for detailed information on features and troubleshooting Go to http www club vaio com to fin...

Page 12: ...your forearms horizontal 2 with your wrists in a neutral comfortable position 3 while using the keyboard touch pad or external mouse Let your upper arms hang naturally at your sides Take frequent breaks while using your computer Excessive use of the computer may strain eyes muscles or tendons Furniture and posture Sit in a chair with good back support Adjust the level of the chair so your feet are...

Page 13: ...he display as well Lighting Choose a location where windows and lights do not cause glare and reflection on the display Use indirect lighting to avoid bright spots on the display Proper lighting adds to your comfort and work efficiency Positioning an external display When using an external display set the display at a comfortable viewing distance Make sure the display screen is at eye level or sli...

Page 14: ...is section describes how to get started using your VAIO computer Locating Controls and Ports page 15 About the Indicator Lights page 21 Connecting a Power Source page 22 Using the Battery Pack page 23 Shutting Down Your Computer Safely page 30 ...

Page 15: ...microphone monaural D LCD screen page 127 E Built in speakers stereo F Keyboard page 32 G Touch pad page 33 H Fingerprint sensor 1 page 101 I Memory Stick slot 2 page 55 J Media Access indicator page 21 K SD memory card slot page 60 L Power indicator page 21 M Charge indicator page 21 N Hard disk drive Optical disc drive indicator page 21 1 On selected models only 2 Your computer supports both sta...

Page 16: ...usic and Video Playback page 36 C AV MODE button page 35 D Volume control area Volume Muting For information on how to use the touch sensor buttons above see Controlling Music and Video Playback page 36 E Power button F Num lock indicator page 21 G Caps lock indicator page 21 H Scroll lock indicator page 21 I WIRELESS switch page 64 J WIRELESS indicator page 21 On selected models only ...

Page 17: ...17 n N Getting Started Back A Modem port page 63 B Battery connector page 23 C Air vent D Security slot ...

Page 18: ...isc drive page 42 B Optical disc drive indicator page 21 C Drive eject button page 42 D Manual eject hole page 164 E ExpressCard 34 slot page 51 F Hi Speed USB USB 2 0 port page 86 G Network Ethernet port page 92 Supports high full low speeds ...

Page 19: ...tarted Left A DC IN port page 22 B Air vent C Monitor port page 79 D Hi Speed USB USB 2 0 ports page 86 E i LINK 4 pin S400 port page 90 F Microphone jack page 85 G Headphones jack page 78 Support high full low speeds ...

Page 20: ...20 n N Getting Started Bottom A Air vents B Illumination lamp page 109 C Memory module compartment cover page 120 ...

Page 21: ...E camera Illuminates while the built in MOTION EYE camera is in use Optical disc drive Illuminates while the drive is reading or writing data When the indicator is unlit the optical disc media is not in use Num lock Press the Num Lk key to activate the numeric keypad Press it a second time to deactivate the numeric keypad The numeric keypad is not active when the indicator is unlit Caps lock Press...

Page 22: ...d of the power cord into an AC outlet 2 3 Plug the cable connected to the AC adapter 3 into the DC IN port 4 on the computer The shape of the DC In plug varies depending on the AC adapter To disconnect your computer completely from AC power unplug the AC adapter Make sure that the AC outlet is easily accessible If you do not intend to use your computer for a long period of time place the computer ...

Page 23: ...ack The battery pack supplied with your computer is not fully charged at the time of delivery Installing the Battery Pack To install the battery pack 1 Turn off the computer and close the LCD screen lid 2 Slide the battery LOCK switch 1 inward ...

Page 24: ...etting Started 3 Slide the battery pack diagonally into the battery compartment until the projections 2 on either side of the battery compartment fit into the U shaped cuts 3 on either side of the battery pack ...

Page 25: ...on the computer When your computer is directly connected to AC power and has a battery pack installed it uses power from the AC outlet Certain rechargeable batteries do not meet Sony quality and safety standards For safety reasons this computer only functions with genuine Sony battery packs designed for this model If an unauthorized battery pack is installed the battery will not be charged and the...

Page 26: ... charge functions the charge indicator turns off To select your desired maximum charge level see Using the Battery Charge Functions page 28 Charge the battery pack as described in this manual from your first battery charge Charge indicator status Meaning Lit in orange The battery pack is charging Blinks along with the green power indicator The battery pack is running out of power Normal mode Blink...

Page 27: ...rged battery pack does not affect the battery life While some software applications or peripheral devices are in use your computer may not enter Hibernate mode even when battery life is low To avoid loss of data when using battery power you should save your data frequently and manually activate a power management mode such as Sleep or Hibernate If the battery pack wears out when the computer enter...

Page 28: ...rt All Programs and VAIO Control Center 2 Click Power Management and then Battery Charge Functions 3 Click to select the Enable Battery Care Function check box in the right pane 4 Click Advanced 5 Select the desired maximum charge level 6 Click OK To check the battery wear level Follow steps 1 to 4 in To enable the battery care function above and check detailed information If the battery wear leve...

Page 29: ...e battery pack while the computer is in Sleep mode To remove the battery pack 1 Turn off the computer and close the LCD screen lid 2 Slide the battery LOCK switch 1 inward 3 Slide and hold the battery RELEASE latch 2 inward put your fingertip underneath the tab 3 on the battery pack and turn the battery pack in the direction of the arrow and then slide it away from the computer ...

Page 30: ...s described below To shut down your computer 1 Turn off any peripherals connected to the computer 2 Click Start the arrow next to the Lock button and then Shut Down 3 Respond to any prompts warning you to save documents or to consider other users and wait for the computer to turn off automatically The power indicator light turns off ...

Page 31: ...ch Pad page 33 Using the Special function Button page 34 Using the Touch Sensor Buttons page 35 Using the Built in MOTION EYE Camera page 39 Using the Optical Disc Drive page 42 Using the ExpressCard Module page 51 Using the Memory Stick page 55 Using the SD Memory Card page 60 Using the Internet page 63 Using Wireless LAN WLAN page 64 Using the Bluetooth Function page 71 ...

Page 32: ...CD brightness of your computer screen To increase lighting intensity keep pressing Fn F6 or press Fn F6 and then M or To decrease lighting intensity keep pressing Fn F5 or press Fn F5 and then m or Fn T F7 display output Toggles among your computer screen an external display and simultaneous output to both Fn F9 F10 zoom Changes the view size of your screen To make the screen view look smaller and...

Page 33: ...ll be able to use only the keyboard for pointer operations Action Description Point Slide your finger on the touch pad 1 to place the pointer 2 on an item or object Click Press the left button 3 once Double click Press the left button twice Right click Press the right button 4 once In many applications this action displays a shortcut menu Drag Slide your finger on the touch pad while pressing the ...

Page 34: ...the computer See the online specifications to find out whether your computer is equipped with the special button Special function button Functions CAPTURE button Launches the WebCam Companion 2 and captures still images and movies with the built in MOTION EYE camera For more information on the WebCam Companion 2 see the help file included with the software ...

Page 35: ...s with the touch sensor buttons may not be available depending on the software you use Using the AV MODE Button You can launch the VAIO Launcher with the AV MODE button In the VAIO Launcher you can select and launch your desired software for music or video playback with other touch sensor buttons To launch the VAIO Launcher Press the AV MODE button on the touch sensor To select and launch the soft...

Page 36: ...olling Music and Video Playback You can use the software you launched with the VAIO Launcher for example the Windows Media Center for music or video playback and control playback or adjust the playback volume with the touch sensor buttons ...

Page 37: ... playback Stop Press and hold during playback Fast forward Press and hold during playback Skip to the beginning of the next track or chapter Press during playback Swipe your fingertip to the right over the playback control area during playback Fast rewind Press and hold during playback Skip to the beginning of the current track or chapter Press during playback Swipe your fingertip to the left over...

Page 38: ...s Keep increasing the volume Press and hold Swipe your fingertip to the right over the volume control area Decrease the volume Press Keep decreasing the volume Press and hold Swipe your fingertip to the left over the volume control area Turn off the volume Press twice Restore the volume Press twice when the volume is turned off Press or or swipe your fingertip over the volume control area ...

Page 39: ...te software Note that launching or exiting your instant messaging or video editing software does not activate or deactivate the built in MOTION EYE camera respectively The built in MOTION EYE camera cannot be shared by more than one software application If another software application is using the camera exit the application before using the built in MOTION EYE camera with your desired application...

Page 40: ...er 4 Press the CAPTURE button on your computer or click the Capture button below the displayed image The current image in the viewfinder is captured and its thumbnail image is added as a thumbnail in the left pane of the main window When capturing an image in a dark place click the WebCam Settings icon after step 2 and select the low light or low light compensation option in the properties window ...

Page 41: ...e Record Video button below the displayed image to start movie recording 5 When finished press the CAPTURE button or click the Record Video button once again to stop movie recording The first scene of the captured movie is added as a thumbnail in the left pane of the main window When capturing a movie in a dark place click the WebCam Settings icon after step 2 and select the low light or low light...

Page 42: ... equipped with an optical disc drive To insert a disc 1 Turn on the computer 2 Press the drive eject button 1 to open the drive The tray slides out 3 Place a disc in the middle of the tray with the label side facing upward and gently push it down until the disc clicks into place ...

Page 43: ...tly Do not remove the optical disc when your computer is in a power saving mode Sleep or Hibernate Doing so may cause the computer to malfunction If you plan to use an external optical disc drive connect the drive before you launch any preinstalled disc operation program ...

Page 44: ... Your computer plays and records CDs DVDs and Blu ray Disc media depending on the model you purchased Check your specifications for the type of optical disc drive installed on your model Use the table below to see which types of media your optical disc drive supports ...

Page 45: ...pported DVD RAM Version 2 2 12X SPEED DVD RAM Revision 5 0 disc is not supported 5 Writing data to DVD R DL Double Layer discs is available only on discs supporting DVD R DL Double Layer recording 6 Writing data to DVD R DL Dual Layer discs is available only on discs supporting DVD R DL Dual Layer recording 7 Supports writing data to BD R Version 1 1 discs single layer discs with the capacity of 2...

Page 46: ...t disc formats contact the individual publisher of the pre recorded disc or the manufacturer of the recordable disc 8 cm disc writing is not supported To play copyright protected Blu ray Disc media continuously you need to update the AACS key Note that the AACS key update requires Internet access As with other optical media devices circumstances may limit compatibility or prevent Blu ray Disc medi...

Page 47: ...D R or CD RW media Some DVD players and computer optical disc drives may not be able to play DVDs created with the DVD R DL DVD R DL DVD R DVD RW DVD R DVD RW or DVD RAM media Do not place your computer into either of the power saving modes while your computer is playing a disc Region code indicators are labeled on the discs or packages to indicate in which region and on what type of player you ca...

Page 48: ... the CD If the Audio CD window appears click to select an option Copying Files to CDs To copy files to a disc 1 Insert a disc into the optical disc drive If the AutoPlay window appears click Burn files to disc and follow the on screen instructions until the empty disc folder appears 2 Open the folder that contains the file s you want to copy and drag them to the empty disc folder 3 Close the disc ...

Page 49: ...how to use the software see the help file included with your DVD software Copying Files to DVDs To copy files to a disc 1 Connect the AC adapter to the computer 2 Close all running software applications 3 Insert a disc into the optical disc drive 4 If nothing appears on the desktop click Start All Programs and the desired DVD burning software to copy files to the disc For instructions on how to us...

Page 50: ...Reading and Writing Optical Discs page 44 to find out about the supported disc media To play a Blu ray Disc media 1 Close all running software applications 2 Insert a Blu ray Disc media into the optical disc drive 3 If nothing appears on the desktop click Start All Programs and the desired Blu ray Disc software to play the disc For instructions on how to use the software see the help file included...

Page 51: ...rders music players and other audio video devices The former can accommodate either an ExpressCard 34 34 mm wide or ExpressCard 54 54 mm wide module as shown below and the latter can accommodate only an ExpressCard 34 module only Your computer is equipped with an ExpressCard 34 slot Referred to as the ExpressCard slot and the ExpressCard module in this manual ExpressCard 34 module ExpressCard 54 m...

Page 52: ...pressCard module 1 Locate the ExpressCard slot 2 Push the ExpressCard slot protector so that the protector pops out 3 Gently take hold of the ExpressCard slot protector and pull it out of the slot 4 Hold the ExpressCard module with the arrow facing upward and pointing toward the slot 5 Carefully slide the ExpressCard module into the slot until it clicks into place Do not force it into the slot Ins...

Page 53: ...omputer If the module does not go into the slot easily remove it gently and verify you are inserting it in the proper direction Make sure you use the most recent software driver provided by the ExpressCard module manufacturer ...

Page 54: ...ssCard module To remove an ExpressCard module when your computer is off skip steps 1 to 4 1 Double click the Safely Remove Hardware icon on the taskbar 2 Select the hardware you want to unplug 3 Click Stop 4 Follow the on screen instructions to remove the ExpressCard module 5 Push in the ExpressCard module toward the computer so that the module pops out 6 Gently take hold of the ExpressCard module...

Page 55: ...tick is a compact portable and versatile IC recording media especially designed for exchanging and sharing digital data with compatible products such as digital cameras mobile phones and other devices Because it is removable it can be used for external data storage ...

Page 56: ...ed and found compatible with Sony branded Memory Stick with capacity of up to 16 GB that are available as of May 2008 However not all Memory Stick that meet the same specifications as the compatible media are guaranteed of compatibility Inserting a Memory Stick with multiple conversion adapters is not guaranteed of compatibility MagicGate is the general name of the copyright protection technology ...

Page 57: ...ck Start Computer and double click the Memory Stick icon Be sure to hold the Memory Stick with the arrow pointing in the correct direction as you insert it into the slot To avoid damaging your computer or the Memory Stick do not force the Memory Stick into the slot if you cannot insert it smoothly Do not insert more than one Memory Stick into the slot Improper insertion of the media may damage bot...

Page 58: ...data Do not remove the Memory Stick from the slot while formatting This could cause a malfunction 1 Carefully slide the Memory Stick into the slot until it clicks into place 2 Click Start and Computer to open the Computer window 3 Right click the Memory Stick icon and select Format 4 Click Restore device defaults The size of the allocation unit and file system may change Do not select NTFS from th...

Page 59: ...es of data may take time to load so make sure the indicator is unlit before removing the Memory Stick To remove a Memory Stick 1 Check that the Media Access indicator light is unlit 2 Push in the Memory Stick toward the computer and release The Memory Stick ejects 3 Pull the Memory Stick out of the slot Always remove the Memory Stick gently or it may pop out unexpectedly ...

Page 60: ...ry cards that meet the same specifications as the compatible media are guaranteed of compatibility Always insert the correct memory card into the SD memory card slot SD memory cards with capacity of up to 2 GB and SDHC memory cards with capacity of up to 32 GB have been tested and found compatible with your computer The SD memory card slot on your computer does not support the high speed data tran...

Page 61: ... Hold the SD memory card with the arrow facing upward and pointing toward the slot 3 Carefully slide the SD memory card into the slot until it clicks into place Do not force the card into the slot If the SD memory card does not go into the slot easily remove it gently and verify you are inserting it in the proper direction ...

Page 62: ...he Media Access indicator light is lit If you do the card or its data may become damaged To remove an SD memory card 1 Check that the Media Access indicator light is unlit 2 Push in the SD memory card toward the computer and release The SD memory card ejects 3 Pull the SD memory card out of the slot ...

Page 63: ...omputer does not work with party lines cannot be connected to a coin operated telephone and may not work with multiple telephone lines or a private branch exchange PBX Some of these connections may result in excess electrical current and could cause a malfunction in the internal modem If you connect a telephone cable coming through a splitter the modem or connected device may not work properly To ...

Page 64: ... protocol Wi Fi Protected Access 2 WPA2 and Wi Fi Protected Access WPA Proposed jointly by the IEEE and Wi Fi Alliance both WPA2 and WPA are specifications of standards based on interoperable security enhancements that increase the level of data protection and access control for existing Wi Fi networks WPA has been designed to be forward compatible with the IEEE 802 11i specification It utilizes t...

Page 65: ...onnections The communication speed varies depending on the distance between communication devices existence of obstacles between such devices the device configuration the radio conditions and the software in use In addition communications may be cut off depending on the radio conditions The communication range varies depending on the actual distance between communication devices existence of obsta...

Page 66: ...t Ad hoc An ad hoc network is a network in which a LAN is created only by the wireless devices themselves with no other central controller or access point Each device communicates directly with other devices in the network You can set up an ad hoc network easily at home ...

Page 67: ...rn on the WIRELESS switch 2 Click the button next to or above your desired wireless option s in the VAIO Smart Network window Make sure the WIRELESS indicator light turns on 3 Click Start and Control Panel 4 Click View network status and tasks under Network and Internet 5 Click Set up a connection or network on the left pane The Set up a connection or network window appears 6 Select an option to s...

Page 68: ...The access point bridges the wireless and wired LAN and acts as a central controller for the wireless LAN network The access point coordinates transmission and reception from multiple wireless devices within a specific range The access point will select which channel to use on an infrastructure network For details on how to select the channel that will be used by the access point see the manual th...

Page 69: ...ove your desired wireless option s in the VAIO Smart Network window Make sure the WIRELESS indicator light turns on 4 Right click or on the taskbar and select Connect to a network 5 Select the desired access point and click Connect For WPA PSK or WPA2 PSK authentication you must enter a passphrase The passphrase is case sensitive and must be a text string between 8 and 63 characters in length or a...

Page 70: ...s LAN Communication To stop wireless LAN communication Click the button next to or above the WLAN icon in the VAIO Smart Network window Turning off the wireless LAN function while accessing remote documents files or resources may result in data loss ...

Page 71: ...es such as another computer or a mobile phone You can transfer data between these devices without cables at a range of up to 10 meters in an open area To start Bluetooth communications 1 Turn on the WIRELESS switch 2 Click the button next to or above the Bluetooth icon in the VAIO Smart Network window Make sure the WIRELESS indicator light turns on ...

Page 72: ...our computer Size of file being exchanged Note that large files may occasionally be corrupted during continuous transfer due to limitations of the Bluetooth standard and electromagnetic interference in the environment All Bluetooth devices must be certified to make sure that the applicable standard requirements are maintained Even if standards are met individual device performance specifications a...

Page 73: ... however may cause radio interference and result in reduced communication speeds and distances than the standard values Read the Bluetooth regulations guide before using the Bluetooth function The Bluetooth function may not work with other devices depending on the manufacturer or the software version employed by the manufacturer Connecting multiple Bluetooth devices to your computer may cause band...

Page 74: ...ent any anonymous Bluetooth devices from accessing your computer The first time two Bluetooth devices communicate a common passkey a password required for authentication should be determined for both devices to be registered Once a device is registered there is no need to re enter the passkey The passkey can be different each time but must be the same at both ends For certain devices such as a mou...

Page 75: ...adset a mouse or a digital camera without the use of any cables To communicate with another Bluetooth device To communicate with another Bluetooth device you first need to set up the Bluetooth function For setting up and using the Bluetooth function search for Bluetooth information using Windows Help and Support To open Windows Help and Support click Start and Help and Support ...

Page 76: ...er Stopping Bluetooth Communications To stop Bluetooth communications 1 Turn off the Bluetooth device that is communicating with your computer 2 Click the button next to or above the Bluetooth icon in the VAIO Smart Network window ...

Page 77: ... Connecting External Speakers page 78 Connecting an External Display page 79 Selecting Display Modes page 82 Using the Multiple Monitors Function page 83 Connecting an External Microphone page 85 Connecting a Universal Serial Bus USB Device page 86 Connecting a Printer page 89 Connecting an i LINK Device page 90 Connecting to a Network LAN page 92 ...

Page 78: ...onnect external speakers 1 Plug the speaker cable 1 not supplied into the headphones jack 2 i 2 Plug the other end of the speaker cable to the external speaker 3 3 Turn down the volume of the speakers before you turn them on Make sure your speakers are designed for computer use Do not place floppy disks on the speakers Their magnetic field may damage the data on the disks ...

Page 79: ...ector Connect the power cord of your external display after connecting all other cables Connecting a Computer Display You can connect a computer display monitor to your computer To connect a computer display 1 If necessary plug one end of the display s power cord 1 into your display and the other end into an AC outlet 2 Plug the display cable 2 not supplied into the monitor port 3 a on the compute...

Page 80: ...mputer To connect a multimedia computer display 1 Plug the power cord of your multimedia computer display 1 into an AC outlet 2 Plug the display cable 2 not supplied into the monitor port 3 a on the computer 3 Plug the speaker cable 4 not supplied into the headphones jack 5 i on the computer 4 Plug the microphone cable 6 not supplied into the microphone jack 7 m on the computer ...

Page 81: ... To connect a projector 1 Connect the power cord 1 of your projector into an AC outlet 2 Plug a display cable 2 not supplied into the monitor port 3 a on the computer 3 Plug an audio cable 4 not supplied into the headphones jack 5 i on the computer 4 Plug the display cable and the audio cable into the jack and port on the projector 6 ...

Page 82: ...ors Function page 83 for more information To select a display 1 Click Start and Control Panel 2 Click Additional Options 3 Click NVIDIA Control Panel 4 Select the display setup option under Display 5 Follow the on screen instructions to change the settings You may not be able to display the same contents on your computer screen and the external display or projector at the same time depending on th...

Page 83: ... objects such as an open application window or a toolbar from one display to the other Your external display may not support the Multiple Monitors function Certain software applications may not be compatible with Multiple Monitors settings Make sure that your computer does not enter Sleep or Hibernate mode while you are using the Multiple Monitors function Otherwise the computer may not return to ...

Page 84: ...anel 2 Click Adjust screen resolution under Appearance and Personalization 3 Right click the number 2 monitor and select Attached 4 Click OK At the confirmation prompt click Yes Additionally you can set the display colors and resolution for each display and customize the Multiple Monitors function ...

Page 85: ... need to use a sound input device for example to chat over the Internet you need to plug in an external microphone not supplied To connect an external microphone Plug the microphone cable 1 into the microphone jack 2 m Make sure your microphone is designed for computer use ...

Page 86: ...moving the computer with USB devices connected avoid exposing the USB ports to shock or impact Do not put the computer into a bag or carrying case when it has USB devices connected Connecting a USB Mouse To connect a USB mouse 1 Choose the USB port 1 you prefer to use 2 Plug the USB mouse cable 2 into the USB port You can now use your USB mouse not supplied 3 ...

Page 87: ... connect it to your computer To connect a USB floppy disk drive 1 Choose the USB port 1 you prefer to use 2 Plug the USB floppy disk drive cable 2 into the USB port Your USB floppy disk drive 3 is now ready for use When using a USB floppy disk drive do not apply force to the USB port This may cause a malfunction ...

Page 88: ...he computer to malfunction To disconnect a USB floppy disk drive To disconnect a USB floppy disk drive when your computer is off skip steps 1 to 5 1 Close all programs accessing the floppy disk drive 2 Double click the Safely Remove Hardware icon on the taskbar 3 Select the floppy disk drive you want to unplug 4 Click Stop 5 Follow the on screen instructions to remove the floppy disk drive 6 Disco...

Page 89: ...ter Using the USB Port You can connect a USB printer compatible with your version of Windows to the computer To connect a printer using the USB port 1 Plug the power cord 1 of your printer into an AC outlet 2 Choose the USB port 3 you prefer to use 3 Plug one end of a USB printer cable 2 not supplied into the USB port and the other end to your printer ...

Page 90: ...r the actual transfer rate depends on the transfer rate of the external device The optional i LINK cables may not be available in some countries or areas An i LINK connection with other compatible devices is not fully guaranteed The i LINK connection may not be available depending on the software applications operating system and i LINK compatible devices you use See the manual that came with your...

Page 91: ...mputer and the other end into the DV In Out port 3 on the digital video camcorder On Sony digital video cameras ports labeled DV Out DV In Out or i LINK are i LINK compatible The Sony digital video camcorder shown here is an example Your digital video camcorder may need to be connected differently You cannot access the pictures stored on a Memory Stick when using an i LINK connection ...

Page 92: ...etwork ask your network administrator Your computer can be connected to the network with the default settings Do not plug a telephone cable into the network LAN port on your computer If the network LAN port is connected to one of the telephone lines mentioned below high electric current to the port may cause damage overheating or fire Home intercom speakerphone or business use telephone lines mult...

Page 93: ... Among other things you will learn how to use and customize the look of your Sony software and utilities Setting the Password page 94 Using Fingerprint Authentication page 101 Setting Up Your Computer with VAIO Control Center page 109 Using the Power Saving Modes page 110 Managing Power with VAIO Power Management page 115 Configuring Your Modem page 117 ...

Page 94: ...ser password is provided for the standard users to allow for changing some of the BIOS setup options as well as starting the computer To set the user password you must first set the machine password Once you have set the power on password you cannot start your computer without entering the password Be sure not to forget the password Write down your password and keep it safe and private from other ...

Page 95: ...lect Security to display the Security tab select Set Machine Password and then press the Enter key 4 On the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters including spaces long 5 Select Password when Power On under Security and press the Enter key 6 Change the setting from Disabled to Enabled 7 Press the or key to select ...

Page 96: ...ey several times when the VAIO logo appears 3 Enter the machine password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set User Password and then press the Enter key 5 On the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters including spaces long 6 Press the or key to select...

Page 97: ...nter the machine password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set Machine Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press the Enter ...

Page 98: ...ord and press the Enter key 4 Press the or key to select Security to display the Security tab select Set User Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press the Enter key 6 Press the or key to...

Page 99: ...ngerprint sensor and you have set the Windows password in conjunction with the fingerprint authentication function you can substitute fingerprint authentication for password entry when turning on your computer For more information see Using Fingerprint Authentication page 101 To add the Windows password 1 Click Start and Control Panel 2 Click User Accounts and Family Safety or User Accounts 3 Clic...

Page 100: ...ssword 5 In the Current password field enter your current password 6 In the New password and Confirm new password fields enter a new password 7 Click Change password To remove the Windows password 1 Click Start and Control Panel 2 Click User Accounts and Family Safety or User Accounts 3 Click User Accounts 4 Click Remove your password 5 In the Current password field enter the current password that...

Page 101: ...or password entry when logging onto Windows Power on Security feature page 106 If you have set the power on password page 94 you can substitute fingerprint authentication for password entry when starting your computer Password Bank for quick web site access page 107 You can substitute fingerprint authentication for entering information user accounts passwords etc required to access the password pr...

Page 102: ...r the repair work the fingerprint templates will be lost You will have to register them all over again The maintenance and management of data concerning fingerprint authentication must be carried out at your own risk Sony assumes no liability for any defects arising out of your data maintenance and management Before disposing of your computer or transferring it to a third person it is strongly rec...

Page 103: ...tailed instructions To register a fingerprint Up to 10 fingerprints can be registered for each user and up to 21 fingerprints can be registered for logging onto your system using the Power on Security feature You can also select the fingerprint you want to use for the Power on Security feature later 1 Click Start All Programs Protector Suite QL and Control Center 2 Click Fingerprints and Initializ...

Page 104: ...104 n N Customizing Your VAIO Computer If you have failed to register a fingerprint follow these steps to try again 1 Place the top joint of your finger on the fingerprint sensor 1 ...

Page 105: ...fingerprint sensor take about one second to scan your fingerprint You may not be able to register and or have your fingerprint s recognized if your finger is excessively dry or wet wrinkled injured dirty etc Register more than one fingerprint in case that the fingerprint sensor fails to recognize the fingerprint Up to 10 fingerprints can be registered per person Note that up to 21 fingerprints can...

Page 106: ... Password page 94 For detailed information see the help file included with the Protector Suite QL Logging onto Windows If you have registered your fingerprints for your user account you can substitute fingerprint authentication for Windows password entry To log onto Windows swipe the registered finger across the fingerprint sensor when the Windows log on screen appears Power on Security feature If...

Page 107: ...r folder for protection against unauthorized access The encrypted archive can be decrypted or unlocked for included file folder access by swiping your finger across the fingerprint sensor or entering the backup password you specified for encryption For detailed information see the help file included with the Protector Suite QL Using the Application Launcher The application launcher feature is avai...

Page 108: ...fingerprints 1 Turn on the computer 2 Press the F2 key when the VAIO logo appears The BIOS setup screen appears If not restart the computer and press the F2 key several times when the VAIO logo appears 3 Press the or key to select Security to display the Security tab 4 Press the m key to select Clear Fingerprint Data and press the Enter key 5 At the confirmation prompt select Continue and press th...

Page 109: ...or more information about each option see the help file included with the VAIO Control Center Some of the control items will not be visible if you open the VAIO Control Center as a standard user Changing the default illumination lamp activity The illumination lamp on the bottom of your computer illuminates depending on your actions or the computer s status You can change this default activity of t...

Page 110: ...uter will automatically enter Hibernate mode if the remaining battery life becomes short regardless of the power management setting you select If the battery charge level falls below 10 you should either connect the AC adapter to recharge the battery pack or shut down your computer and install a fully charged battery pack Using Normal Mode This is the normal state of the computer when it is in use...

Page 111: ...m AC power place the computer into Hibernate mode or turn it off To activate Sleep mode Click Start the arrow next to the Lock button and Sleep When your computer is in Sleep mode you cannot insert a disc Your computer comes out of Sleep mode quicker than out of Hibernate mode Sleep mode uses more power than Hibernate mode If the battery runs down while your computer is in Sleep mode you will lose...

Page 112: ... LCD screen lid This power resuming preference will be lost if you remove both the AC adapter and the battery pack See Setting Up Your Computer with VAIO Control Center page 109 If the computer is not used for a certain period of time it will enter Sleep mode To modify this you can change the Sleep mode settings To change the Sleep mode settings 1 Right click the power status icon on the taskbar a...

Page 113: ... into Hibernate mode This power saving mode saves you the time of shutting down and resuming To activate Hibernate mode Press the Fn F12 keys The computer enters Hibernate mode Alternatively you can click Start the arrow next to the Lock button and Hibernate to place the computer into Hibernate mode When your computer is in Hibernate mode you cannot insert a disc Hibernate mode requires more time ...

Page 114: ...computer will turn off automatically It takes more time to return to Normal mode from Hibernate mode than from Sleep mode You can use VAIO Control Center to configure your computer to return to Normal mode when you open the LCD screen lid This power resuming preference will be lost if you remove both the AC adapter and the battery pack See Setting Up Your Computer with VAIO Control Center page 109...

Page 115: ...icon appears on the taskbar This icon indicates what kind of power source you are using at that time for example AC power Click this icon to display the window that shows your power status The VAIO Power Management function is added to the Windows Power Options Properties To select a power plan 1 Right click the power status icon on the taskbar and select Power Options 2 Select your desired power ...

Page 116: ...agement Viewer You can view performance with the power plan that was modified with the VAIO Power Management To start VAIO Power Management Viewer 1 Click Start All Programs and VAIO Control Center 2 Click Power Management and VAIO Power Management Viewer ...

Page 117: ...Phone and Modem Options The Location Information window appears 4 Enter the required information and then click OK The Phone and Modem Options window appears 5 Select your location on the Dialing Rules tab 6 Click the Edit button to change the current configuration The Edit Location window appears Or Click the New button to configure your modem The New Location window appears 7 Check the country r...

Page 118: ...k that your modem is listed on the Modems tab If your modem is not listed click Add and follow the wizard 10 Click Apply OK Your modem is configured Before applying new country settings make sure your phone cable is disconnected from your computer ...

Page 119: ... product warranty period we recommend that You should contact your dealer to install a new memory module You should not install it yourself if you are not familiar with upgrading memory on a computer You should not touch the connectors or open the memory module compartment cover For the type of module and the amount of memory installed on your model see the online specifications Contact VAIO Link ...

Page 120: ...ctrostatic discharge ESD can damage electronic components Before touching a memory module ensure the following The procedures described in this document assume user familiarity with the general terminology associated with personal computers and with the safety practice and regulatory compliance requirements for using and modifying electronic equipment Turn off your computer and disconnect it from ...

Page 121: ...omponents of your computer will result in damage to the computer and any repair costs will not be covered by the warranty Do not place the memory module in a location subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 35 C or less than 5 C ...

Page 122: ...computer and disconnect all peripheral devices 2 Unplug the computer and remove the battery pack 3 Wait about an hour until the computer cools down 4 Unscrew the screw indicated by the arrow below on the bottom of the computer and remove the memory module compartment cover 5 Touch a metal object to discharge static electricity ...

Page 123: ...er 6 Remove the currently installed memory module as follows Pull the latches in the direction of the arrows 1 The memory module is released Make sure that the memory module tilts up and then pull it out in the direction of the arrow 2 ...

Page 124: ...be sure to use the slot closer to the front of your computer Be sure to insert the connector edge of the memory module into the slot while aligning the notch on the module with the small projection in the open slot Do not force the memory module into the slot in a wrong orientation as it may cause damage to the slot and the module 9 Replace the memory module compartment cover 10 Tighten the screw ...

Page 125: ...memory 1 Turn on the computer 2 Click Start All Programs and VAIO Control Center 3 Click System Information and System Information You can view the amount of system memory in the right pane If the additional memory does not appear repeat the installation procedure and restart the computer ...

Page 126: ...dling the LCD Screen page 127 Using the Power Source page 128 Handling Your Computer page 129 Handling the Built in MOTION EYE Camera page 131 Handling Floppy Disks page 132 Handling Discs page 133 Using the Battery Pack page 134 Using Headphones page 135 Handling the Memory Stick page 136 Handling the Hard Disk page 137 Updating Your Computer page 138 ...

Page 127: ...a while You can use a screen saver to prevent residual images The LCD screen becomes warm during operation This is normal and does not indicate a malfunction The LCD screen is manufactured using high precision technology You may however see tiny black points and or bright points red blue or green that continuously appear on the LCD screen This is a normal result of the manufacturing process and do...

Page 128: ...dden power surges in an electrical storm for example Do not place heavy objects on the power cord To disconnect the cord pull it out by holding the plug Never pull the cord itself Unplug your computer from the AC outlet if you are not planning to use the computer for a long period of time Make sure that the AC outlet is easily accessible When the AC adapter is not used unplug it from the AC outlet...

Page 129: ...er or place any objects on top of the computer Do not place your computer in a location subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Moisture or rain Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 35 C or less than 5 C High humidity Do not place electronic equipment near your comp...

Page 130: ...reception If this occurs relocate the computer a suitable distance away from the set Use only specified peripheral equipment and interface cables Otherwise problems may occur Do not use cut or damaged connection cables If your computer is brought directly from a cold location to a warm one moisture may condense inside the computer In this case allow at least one hour before turning on the computer...

Page 131: ...he built in MOTION EYE camera regardless of your computer s power state as it may cause the camera to malfunction The built in MOTION EYE camera is disabled while videos or still images are imported from an i LINK compatible device connected to the i LINK port Clean the lens protection cover of the built in MOTION EYE camera with a blower brush or a soft brush If the cover is extremely dirty wipe ...

Page 132: ...ources of heat Keep floppy disks away from any liquid Do not let them get wet When you are not using your floppy disk always remove it from the floppy disk drive and put it in a storage case If the floppy disk comes with a label make sure that the label is properly affixed If the edge of the label is curled up the label may stick to the inside of the floppy disk drive and cause a malfunction or da...

Page 133: ...r alcohol commercially available cleaners or anti static spray which may cause damage to the disc For normal cleaning hold the disc by its edges and use a soft cloth to wipe the surface from the center out If the disc is badly soiled moisten a soft cloth with water wring it out well and use it to wipe the surface of the disc from the center out Wipe off any remaining moisture with a dry soft cloth...

Page 134: ...ck This is normal and is not cause for concern Keep the battery pack away from all sources of heat Keep the battery pack dry Do not open or try to disassemble the battery pack Do not expose the battery pack to any mechanical shock such as dropping it on a hard surface If you are not using your computer for a long period of time remove the battery pack from the computer to prevent damage to the bat...

Page 135: ...ic hazard and is illegal in some areas It can also be potentially dangerous to play loud music while walking especially at pedestrian crossings Preventing hearing damage Avoid using headphones at high volume Hearing experts advise against continuous loud and extended play If you experience a ringing in your ears reduce the volume or discontinue use ...

Page 136: ...location subject to Static electricity Electrical noise Extremely high temperatures such as in a car parked in the sun Direct sunlight High humidity Corrosive substances Use the storage case supplied with the Memory Stick Be sure to make a backup copy of your valuable data Keep the Memory Stick and the Memory Stick adaptors out of reach of children There is a risk of swallowing them When using the...

Page 137: ...ul when handling your computer To avoid damaging your hard disk drive Do not subject your computer to sudden movements Keep your computer away from magnets Do not place your computer in a location subject to mechanical vibration or in an unstable position Do not move your computer while the power is on Do not turn off the power or restart your computer while reading or writing data to the hard dis...

Page 138: ... so that the computer can run more efficiently Windows Update Click Start All Programs and Windows Update and then follow the on screen instructions VAIO Update 4 Click Start All Programs VAIO Update 4 and VAIO Update Options and then follow the on screen instructions Your computer must be connected to the Internet to download the updates ...

Page 139: ...ggestions before contacting VAIO Link Computer page 141 System Security page 147 Battery page 148 Built in MOTION EYE Camera page 150 Internet page 153 Networking page 155 Bluetooth Technology page 159 Optical Discs page 164 Display page 168 Printing page 172 Microphone page 173 Mouse page 174 Speakers page 175 Touch Pad page 177 Keyboard page 178 Floppy Disks page 179 Audio Video page 180 ...

Page 140: ...140 n N Troubleshooting Memory Stick page 182 Peripherals page 183 ...

Page 141: ...s plugged into a power source and turned on Make sure the brightness and contrast controls are adjusted correctly See the manual that came with your display for more information Unplug the AC adapter and remove the battery pack Wait three to five minutes Reinstall the battery pack plug the AC adapter and then press the power button to turn on your computer Condensation may cause your computer to m...

Page 142: ...ss of unsaved data What should I do if my computer or software stops responding If your computer stops responding while a software application is running press the Alt F4 keys to close the application window If the Alt F4 keys do not work click Start the arrow next to the Lock button and Shut Down to turn off your computer If your computer does not turn off press the Ctrl Alt Delete keys and click...

Page 143: ...his procedure does not work press and hold the power button until the computer turns off Turning off your computer with the power button may cause loss of unsaved data What should I do if the charge indicator light is blinking fast and my computer does not start This problem could be due to the battery pack not being installed properly To resolve this problem turn off your computer and remove the ...

Page 144: ...ximum This is normal Because your computer s CPU utilizes a type of CPU speed controlling technology for power conservation purposes System Properties may display the current CPU speed instead of the maximum speed What should I do if Windows does not start and a message appears when I start my computer If you enter a wrong power on password three times consecutively the Enter Onetime Password mess...

Page 145: ...AIO Link to reset it A reset fee will be charged How can I change the boot device order You can use one of the BIOS functions to change the boot device order Follow these steps 1 Turn on your computer 2 Press the F2 key when the VAIO logo appears The BIOS setup screen appears If not restart the computer and press the F2 key several times when the VAIO logo appears 3 Press the or key to select Boot...

Page 146: ...sk drive you need to change the boot device Turn on your computer and press the F11 key when the VAIO logo appears How do I check the volume of the recovery partition Your built in storage device contains the recovery partition where data for the system recovery is stored To check the volume of the recovery partition follow these steps See the online specifications to find out about your storage d...

Page 147: ...ect to the Internet 2 Double click the Windows Security Alerts icon on the taskbar 3 Follow the on screen instructions to set up automatic or scheduled updates How do I keep my antivirus software updated You can keep the McAfee Internet Security Suite software program current with the latest updates from McAfee Inc To download and install the latest security updates follow these steps 1 Click Star...

Page 148: ...stalled When should I recharge the battery pack When the battery charge level falls below 10 When both the charge and power indicator lights blink When you have not used the battery pack for a long period of time When should I replace the battery pack If the battery pack quickly runs out of power after fully charged it may be reaching the end of its life and should be replaced To check the battery...

Page 149: ...e using battery power Your computer can enter Hibernate mode while using battery power but some software programs and peripheral devices prevent the system from entering Hibernate mode If you are using a program that prevents the system from entering Hibernate mode save your data frequently to avoid losing data See Using Hibernate Mode page 113 for information on how you can manually activate Hibe...

Page 150: ...does not indicate a malfunction If the problem persists restart your computer Why are captured images poor in quality The images captured under the fluorescent light may show reflections of light A dark portion in captured images may appear as a noise If the lens protection cover is dirty you cannot take a clear shot Clean the cover See Handling the Built in MOTION EYE Camera page 131 Why do captu...

Page 151: ...ch between lighting output frequency and shutter speed To reduce flicker noise change the direction of the camera or the brightness of camera images In some software applications you can set an appropriate value to one of the camera properties e g light source flicker etc to eliminate flicker noise Why is the video input from the built in MOTION EYE camera suspended for a few seconds The video inp...

Page 152: ...tart Control Panel Hardware and Sound and Device Manager 2 Double click Imaging devices 3 Right click the device name for your camera and click Update Driver Software What should I do if my computer becomes unstable when it enters a power saving mode while the built in MOTION EYE camera is in use Do not place your computer into Sleep or Hibernate mode while you are using the built in MOTION EYE ca...

Page 153: ...t the telephone number the program is dialing is correct Make sure the software you are using is compatible with your computer s modem All preinstalled Sony programs are compatible Make sure the modem is the only device connected to your telephone line Follow these steps to check the settings 1 Click Start and Control Panel 2 Click Hardware and Sound 3 Click Phone and Modem Options 4 On the Modems...

Page 154: ...ot connecting properly to other PC based modems fax machines or your ISP do any of the following Ask your telephone company to verify your telephone line is free of any line noise If your problem is fax related make sure there are no problems with the fax machine you are calling and that it is compatible with fax modems If you are having a problem connecting with your ISP make sure the ISP is not ...

Page 155: ... and tasks under Network and Internet 3 Click Connect to a network to confirm that your access point is selected Make sure the encryption key is correct Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window Selecting any other option may result in a communication failure To change the settings follow these steps 1 Right click the power status icon on t...

Page 156: ...he wireless LAN data transfer speed is affected by distance and obstructions between devices and access points Other factors include device configurations radio conditions and software compatibility To maximize the data transfer speed move your computer away from obstacles or closer to any access point you may be using If you are using a wireless LAN access point the device may be temporarily over...

Page 157: ...t in a communication failure Follow the steps in What should I do if my computer cannot connect to a wireless LAN access point page 155 to change the settings What are channels Wireless LAN communication uses divided frequency bands known as channels Third party wireless LAN access point channels may be preset to different channels from Sony devices If you are using a wireless LAN access point see...

Page 158: ...IO Smart Network window on the desktop follow these steps 1 Click Start All Programs and VAIO Control Center 2 Click Network Connections and VAIO Smart Network 3 Click Advanced in the right pane For information on the VAIO Smart Network software see the help file included with the software ...

Page 159: ...d device is also connected to other devices it may not appear in the Bluetooth Devices window or you may not be able to communicate with the device What should I do if I cannot find the Bluetooth device I want to communicate with Check that the Bluetooth function of the device you want to communicate with is on See the other device s manual for more information If the device you want to communicat...

Page 160: ... find this computer check box The data transfer distance can be shorter than 10 meters depending on existing obstacles between the two devices on radio wave quality and on the operating system or the software in use Move your computer and Bluetooth devices closer to each other If the device you want to communicate with is already communicating with another Bluetooth device it may not be found or i...

Page 161: ...ance and obstructions You may need to move your computer away from obstacles or closer to the device to which it is connected Identify and remove obstacles between your computer and the device to which it is connected Note that large files may occasionally be corrupted during continuous transfer due to limitations of the Bluetooth standard and electromagnetic interference in the environment What s...

Page 162: ...hospitals and airplanes may have restrictions on use of Bluetooth devices to avoid radio interference Check with facility staff to see if use of the Bluetooth function on the computer is permitted Why can t I use the Bluetooth function when I log onto my computer as a user with a standard user account The Bluetooth function may not be available to a user with a standard user account on your comput...

Page 163: ...without logging off your system the Bluetooth devices will not work Be sure to log off before switching users To log off your system click Start the arrow next to the Lock button and Log Off Why can t I exchange business card data with a mobile phone The business card exchange function is not supported ...

Page 164: ...e optical disc drive 3 Check the disc for dirt or damage If you need to clean the disc see Handling Discs page 133 for instructions What should I do if the drive tray does not open Make sure your computer is on Press the drive eject button If the drive eject button does not work click Start and Computer right click the optical disc drive icon and select Eject If none of the above options work inse...

Page 165: ...ons If you are playing a disc and cannot hear sound do any of the following The volume may have been turned off by the touch sensor button or the Fn F2 keys Press twice or the Fn F2 keys once again The volume may have been minimized by the touch sensor button or the Fn F3 keys Press the touch sensor button several times or keep pressing or the Fn F4 keys to turn up the volume loud enough to hear s...

Page 166: ...ing the Driver tab and clicking Driver Details 7 Click OK to close the window Make sure an adhesive label is not affixed to a disc Adhesive labels can come off while the disc is in the optical disc drive and damage the drive or cause it to malfunction If a region code warning appears the disc may be incompatible with the optical disc drive Check the package to make sure the region code is compatib...

Page 167: ...et For information on how to connect the computer to the Internet see Using the Internet page 63 What should I do if I cannot write data to CD media Make sure you neither launch any software application nor allow any to launch automatically not even a screen saver Stop using the keyboard If you are using a CD R RW disc with an adhesive label affixed replace it with one with no affixed adhesive lab...

Page 168: ...the Power Saving Modes page 110 for more information Make sure your computer is securely plugged into a power source and turned on and the power indicator light is lit If your computer is using battery power make sure the battery pack is installed properly and is charged See Using the Battery Pack page 23 for more information If the display output is directed to the external display press the Fn F...

Page 169: ...your computer may be insufficient for displaying high resolution videos In this case lower the resolution of the LCD screen To change the screen resolution follow these steps 1 Right click the desktop and select Personalize 2 Click Display Settings 3 Move the slider under Resolution to the left to reduce or to the right to increase the screen resolution You can check the total amount of the graphi...

Page 170: ...r the current power plan 3 Click Change advanced power settings 4 Select the Advanced settings tab 5 Double click Display 6 Adjust the LCD brightness setting in the item for brightness adjustment What should I do if the external display remains blank If you cannot change the display output with the Fn F7 keys you need to change the settings for the external display with VAIO Control Center To chan...

Page 171: ...ick Start and Control Panel 2 Click Customize colors under Appearance and Personalization 3 Click Open classic appearance properties for more color options 4 Select Windows Aero from the Color scheme options on the Appearance tab 5 Click OK For information about the Windows Aero features such as Windows Flip 3D see Windows Help and Support ...

Page 172: ...on If your printer is not functioning after your computer resumes from a power saving mode Sleep or Hibernate then restart the computer If the bidirectional communication functions are provided with your printer disabling the functions on your computer may enable printing Follow these steps 1 Click Start and Control Panel 2 Click Printer under Hardware and Sound 3 Right click the printer icon and ...

Page 173: ...device follow these steps 1 Close all open programs 2 Click Start and Control Panel 3 Click Hardware and Sound 4 Click Manage audio devices under Sound 5 On the Recording tab select the desired device for sound input and click Set Default How can I prevent microphone feedback Microphone feedback occurs when the microphone receives the sound from a sound output device such as a speaker To prevent t...

Page 174: ...to close the application window If the Alt F4 keys do not work press the Windows key once and then the key several times select Restart with the M or m key and press the Enter key to restart your computer If your computer does not restart press the Ctrl Alt Delete keys select the arrow next to the Shut down button with the m and keys and then Restart with the M or m key and press the Enter key to ...

Page 175: ...ed off by the touch sensor button or the Fn F2 keys Press twice or the Fn F2 keys once again The volume may have been minimized by the touch sensor button or the Fn F3 keys Press the touch sensor button several times or keep pressing or the Fn F4 keys to turn up the volume loud enough to hear sound If your speakers require external power make sure the speakers are connected to a power source See t...

Page 176: ...r button or the Fn F2 keys Press twice or the Fn F2 keys once again The volume may have been minimized by the touch sensor button or the Fn F3 keys Press the touch sensor button several times or keep pressing or the Fn F4 keys to turn up the volume loud enough to hear sound Check the Windows volume controls by clicking the volume icon on the taskbar Your sound output device may have been incorrect...

Page 177: ...window If the Alt F4 keys do not work press the Windows key once and then the key several times select Restart with the M or m key and press the Enter key to restart your computer If your computer does not restart press the Ctrl Alt Delete keys select the arrow next to the Shut down button with the m and keys and then Restart with the M or m key and press the Enter key to restart your computer If ...

Page 178: ... change the keyboard configuration follow these steps 1 Click Start and Control Panel 2 Click Clock Language and Region and click Regional and Language Options 3 Change the settings as desired What should I do if I cannot enter certain characters with the keyboard If you cannot enter U I O P J K L M and so on the Num Lk key may be activated Check that the Num lock indicator light is unlit If the N...

Page 179: ... Wait for the indicator light on the floppy disk drive to turn off 3 Push the eject button to remove the disk and disconnect the USB floppy disk drive from your computer 4 Reconnect the floppy disk drive by plugging the USB cable into the USB port 5 Restart the computer by clicking Start the arrow next to the Lock button and Restart What should I do if I cannot write data to a floppy disk Make sur...

Page 180: ...a software application an operating system and a compatible i LINK device Not all products with an i LINK connection can communicate with each other See the manual that came with your compatible i LINK device for more information on operating conditions and proper connection Before connecting compatible i LINK PC peripherals to your system such as a CD RW or hard disk drive confirm their operating...

Page 181: ...the device connected to the USB port you need to change the device for sound output 1 Close all open programs 2 Click Start and Control Panel 3 Click Hardware and Sound 4 Click Manage audio devices under Sound 5 On the Playback tab select the desired device for sound output and click Set Default ...

Page 182: ...format a Memory Stick page 58 Why can t I save music files onto my Memory Stick Copyright protected music can only be checked out to Memory Stick with the MagicGate logo Use of recorded music requires permission from the copyright holders Sony is not responsible for music files that cannot be recorded from a CD or downloaded from other sources Can I copy images from a digital camera using Memory S...

Page 183: ...et Try using another USB port on your computer The driver could be installed to the specific port you used the first time you connected the device See the manual that came with your USB device for more information You may need to install software before you connect the device Try connecting a simple low powered device such as a mouse to test if the port is working at all USB hubs may prevent a dev...

Page 184: ...184 n N Support Options Support Options This section contains information on where to go for answers to questions about your VAIO computer Sony Support Information page 185 e Support page 186 ...

Page 185: ...e VAIO Link web site for troubleshooting Go to http www vaio link com e Support This interactive part of our web site http www vaio link com allows you to get in contact with our dedicated support team over the Internet Using a personalized account you can log your technical queries with ease VAIO Link help lines Before contacting VAIO Link by telephone try to solve the problem by reading the prin...

Page 186: ... Link e Support Web Portal How can I access the e Support portal When you register your computer you will automatically receive an e mail with the link to the e Support Web Portal your Customer ID and a basic explanation within a few hours All you need to do is activate your account by clicking on the provided link in the e mail You are now ready to create your first case You can access the e Supp...

Page 187: ...es from Monday till Friday between 8 am and 6 pm Is there a cost involved for using e Support No this is a free of charge service offered to all registered VAIO customers How do I know when the e Support Team has handled my query case As soon as your case has been dealt with by our e Support Team you will receive an e mail notifying you that your case has been updated ...

Page 188: ... trademarks of the Blu ray Disc Association Intel Pentium and Intel SpeedStep are trademarks or registered trademarks of Intel Corporation Microsoft Windows Vista Windows Media Center Edition MS Works Microsoft Office 2007 Home Student Microsoft Office Ready 2007 and the Windows logo are trademarks or registered trademarks of Microsoft Corporation in the U S and other countries i LINK is a tradema...

Page 189: ...is under license Other trademarks and trade names are those of their respective owners SD Logo is a trademark SDHC Logo is a trademark MultiMediaCard is a trademark of MultiMediaCard Association ENERGY STAR and the ENERGY STAR mark are registered U S marks All other names of systems products and services are trademarks of their respective owners In the manual the or marks are not specified Specifi...

Page 190: ... 2008 Sony Corporation n ...

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