Troubleshooting
Networking
What should I do if my computer cannot connect to a wireless LAN access point?
❑
Connection availability is affected by distance and obstructions. You may need to move your computer away from
obstructions or closer to any access point you may be using.
❑
Make sure the
WIRELESS
switch is on and the
WIRELESS
indicator is lit on your computer.
❑
Make sure power to the access point is on.
❑
Follow these steps to check the settings:
1
Click
Start
and
Control Panel
.
2
Click
View network status and tasks
under
Network and Internet
.
3
Click
Connect to a network
to confirm that your access point is selected.
❑
Make sure the encryption key is correct.
❑
Make sure
Maximum Performance
is selected for
Wireless Adapter Settings
in the
Power Options
window. Selecting
any other option may result in a communication failure. To change the settings, follow these steps:
1
Right-click the power status icon on the taskbar and select
Power Options
.
2
Click
Change plan settings
under the current power plan.
3
Click
Change advanced power settings
.
4
Select the
Advanced settings
tab.
5
Double-click
Wireless Adapter Settings
and
Power Saving Mode
.
6
Select
Maximum Performance
from the drop-down list both for
On battery
and
Plugged in
.
