Sony VGN-CR11S/L User Manual Download Page 139 | Manualshive

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139

Troubleshooting

Troubleshooting

This section describes how to solve common problems you might encounter when using your VAIO computer. Many problems
have simple solutions. Try these suggestions before contacting VAIO-Link.

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Computer

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System Security

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Battery

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Built-in MOTION EYE Camera

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Internet

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Networking

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Bluetooth Technology

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Optical Discs

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Display

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Printing

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Microphone

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Mouse

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Speakers

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Touch Pad

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Keyboard

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Floppy Disks

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Audio/Video

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Memory Stick Media

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Peripherals

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Summary of Contents for VGN-CR11S/L

Page 1: ...N User Guide Personal Computer V G N C R s e r i e s ...

Page 2: ...ery Pack 23 Shutting Down Your Computer Safely 29 Using Your VAIO Computer 30 Using the Keyboard 31 Using the Touch Pad 33 Using Special function Buttons 34 Using the Built in MOTION EYE Camera 36 Using the Optical Disc Drive 39 Using the ExpressCard Module 48 Using the Memory Stick Media 52 Using Other Memory Cards 58 Using the Internet 61 Using Wireless LAN WLAN 62 Using the Bluetooth Functional...

Page 3: ...Serial Bus USB Device 86 Connecting a Printer 89 Connecting an i LINK Device 90 Connecting to a Network LAN 92 Customizing Your VAIO Computer 93 Setting the Password 94 Using Fingerprint Authentication 101 Setting Up Your Computer with VAIO Control Center 109 Using the Power Saving Modes 110 Managing Power with VAIO Power Management 115 Configuring Your Modem 117 Upgrading Your VAIO Computer 119 A...

Page 4: ... 132 On Handling Discs 133 On Using the Battery Pack 134 On Using Headphones 135 On Handling Memory Stick Media 136 On Handling the Hard Disk 137 On Updating Your Computer 138 Troubleshooting 139 Computer 140 System Security 146 Battery 147 Built in MOTION EYE Camera 149 Internet 152 Networking 154 Bluetooth Technology 157 Optical Discs 161 Display 165 Printing 171 Microphone 172 ...

Page 5: ...n N Mouse 173 Speakers 174 Touch Pad 175 Keyboard 176 Floppy Disks 177 Audio Video 178 Memory Stick Media 179 Peripherals 180 Support Options 181 Sony Support Information 181 e Support 182 Trademarks 184 ...

Page 6: ...ticular purpose with regard to this manual the software or such other information In no event shall Sony Corporation be liable for any incidental consequential or special damages whether based on tort contract or otherwise arising out of or in connection with this manual the software or other information contained herein or the use thereof Macrovision This product incorporates copyright protection...

Page 7: ...ng you need to get the most from your computer The user guides are collected under Documentation which can be shown by clicking the VAIO User Guides icon on the desktop or following these steps 1 Click Start All Programs and My Club VAIO 2 Click Documentation 3 Select the guide you want to read You can manually browse to the user guides by going to Computer VAIO C your C drive Documentation Docume...

Page 8: ...Sony GUARANTEE conditions Safety Regulations Modem Regulations Wireless LAN Regulations Bluetooth Regulations End User Software License Agreement and Sony Support services Non printed Documentation User Guide this manual Contains features of your computer It also includes information about the software programs included with your computer as well as information on solving common problems Specifica...

Page 9: ...t Center Important information about your computer in the form of notices and announcements In My Club VAIO you can also find Accessories Want to expand the capabilities of your computer Click this icon and have a look at your compatible accessories Software Feeling creative Click this icon for an overview of your software and check out our upgrade options Wallpapers Click this icon and check out ...

Page 10: ...ndows Help resources including those that are on the Internet To access Windows Help and Support click Start and Help and Support Or go to Windows Help and Support by pressing and holding the Microsoft Windows key and pressing the F1 key Further Sources Consult the help files on the software you are using for detailed information on features and troubleshooting Go to http www club vaio com to find...

Page 11: ...your forearms horizontal 2 with your wrists in a neutral comfortable position 3 while using the keyboard touch pad or external mouse Let your upper arms hang naturally at your sides Have breaks during sessions with your computer Excessive use of the computer may strain eyes muscles or tendons Furniture and posture Sit in a chair with good back support Adjust the level of the chair so your feet are...

Page 12: ...e display as well Lighting Choose a location where windows and lights do not create glare and reflection on the display Use indirect lighting to avoid bright spots on the display Proper lighting adds to your comfort and work effectiveness Positioning an external display When using an external display set the display at a comfortable viewing distance Make sure the display screen is at eye level or ...

Page 13: ...is section describes how to get started using your VAIO computer Locating Controls and Ports page 14 About the Indicator Lights page 20 Connecting a Power Source page 22 Using the Battery Pack page 23 Shutting Down Your Computer Safely page 29 ...

Page 14: ... 36 D LCD screen page 127 E Num lock indicator page 20 F Caps lock indicator page 20 G Scroll lock indicator page 20 H Power button I Keyboard page 31 J Touch pad page 33 K Fingerprint sensor page 101 L Power indicator page 20 M Battery indicator page 20 N Hard disk drive indicator page 20 O Memory Stick PRO Duo media indicator page 20 P SD memory card indicator page 20 Q WIRELESS Wireless LAN Blu...

Page 15: ...page 34 B Stop button page 34 C Previous track button page 34 D Next track button page 34 E Built in speakers stereo F AV MODE button page 34 G Muting button page 34 H Volume buttons page 34 I CAPTURE button page 34 J DISPLAY OFF button page 34 ...

Page 16: ...al disc drive page 39 E Optical disc drive indicator page 20 F Drive eject button page 39 G Manual eject hole page 161 H Hi Speed USB USB 2 0 port 2 page 86 I Network Ethernet port page 92 1 Your computer supports Memory Stick PRO media and Memory Stick Duo media with high speed and high capacity capabilities 2 Supports high full low speeds ...

Page 17: ...B Air vent C Monitor VGA port page 77 D S VIDEO OUT port page 79 E Hi Speed USB USB 2 0 ports page 86 F i LINK IEEE 1394 S400 port page 90 G Microphone jack page 85 H Headphones jack page 76 I WIRELESS switch page 62 Support high full low speeds ...

Page 18: ...18 n N Getting Started Back A DC IN port page 22 B Battery connector C Air vent D Modem port page 61 ...

Page 19: ...19 n N Getting Started Bottom A Air vents B Illumination lamp ...

Page 20: ...mory card Illuminates when data is read from or written to the media in the SD memory card slot Do not enter Sleep mode or turn off the computer when this indicator is on When the indicator is off the memory card is not being used Built in MOTION EYE camera Illuminates while the built in MOTION EYE camera is in use Optical disc drive Illuminates when data is read from or written to the optical dis...

Page 21: ...21 n N Getting Started Wireless Illuminates when the WIRELESS switch is set to ON and the wireless LAN and or Bluetooth functionalities are enabled Indicator Functions ...

Page 22: ...her end of the power cord into an AC outlet 2 3 Plug the cable attached to the AC adapter 3 into the DC IN port 4 on the computer The shape of the DC In plug varies depending on the AC adapter To disconnect your computer completely from AC power unplug the AC adapter Make sure that the AC outlet is easily accessible If you do not use your computer for a long period of time place the computer into ...

Page 23: ...computer is not fully charged at the time of purchase Installing the Battery Pack To install the battery pack 1 Turn off the computer and close the LCD screen lid 2 Slide the battery LOCK switch 1 inward 3 Slide the battery pack into the battery compartment until it clicks into place ...

Page 24: ... to AC power and has a battery pack installed it uses power from the AC outlet Certain rechargeable batteries do not meet Sony quality and safety standards For safety reasons this computer only functions with genuine Sony batteries designed for this model When installing another kind of battery the battery will not be charged and the computer will not function ...

Page 25: ...lashes in a double blink pattern as the battery pack charges When the battery pack charges close to the charge level you selected with the battery care function the battery indicator turns off To select your desired maximum charge level with the battery care function see To use the battery care function page 27 Battery indicator light status Meaning On The computer is using battery power Blinks Th...

Page 26: ...lly discharged battery pack does not affect battery life The battery indicator light is on while you use the battery pack as a power source When battery life is nearly depleted both the battery and power indicator lights start flashing For some software applications and some peripheral devices your computer may not enter Hibernate mode even when battery life is low To avoid loss of data when using...

Page 27: ... battery care function to reduce battery degradation 1 Click Start All Programs and VAIO Control Center The VAIO Control Center window appears 2 Double click Power Management and Battery Care Function 3 Click to select the Enable Battery Care Function check box 4 Select the desired maximum charge level 5 Click OK ...

Page 28: ...n and not connected to the AC adapter or if you remove the battery pack while the computer is in Sleep mode To remove the battery pack 1 Turn off the computer and close the LCD screen lid 2 Slide the battery LOCK switch 1 inward 3 Slide and hold the battery RELEASE latch 2 and slide the battery pack away from the computer ...

Page 29: ... as described below To shut down your computer 1 Turn off any peripherals connected to the computer 2 Click Start the arrow next to the Lock button and Shut Down 3 Respond to any prompts warning you to save documents or to consider other users and wait for the computer to turn off automatically The power indicator light turns off ...

Page 30: ...1 Using the Touch Pad page 33 Using Special function Buttons page 34 Using the Built in MOTION EYE Camera page 36 Using the Optical Disc Drive page 39 Using the ExpressCard Module page 48 Using the Memory Stick Media page 52 Using Other Memory Cards page 58 Using the Internet page 61 Using Wireless LAN WLAN page 62 Using the Bluetooth Functionality page 68 ...

Page 31: ...ggles among your computer screen an external display and simultaneous output to both Fn F10 zoom Changes the screen resolution to magnify restore your computer s screen view The default resolutions of the standard view and the magnified view are as follows Standard view 1280 x 800 pixels Magnified view 1024 x 600 pixels The magnified view is not as clear as the standard view as it is implemented b...

Page 32: ...s command the states of the system and the peripheral devices are written to the hard disk drive and the system power is turned off To return the system to its original state use the power button to turn on the power For details on power management see Using the Power Saving Modes page 110 Combinations Feature Functions ...

Page 33: ...uctions Action Description Point Slide your finger on the touch pad 1 to place the pointer 2 on an item or object Click Press the left button 3 once Double click Press the left button twice Right click Press the right button 4 once In many applications this action displays a shortcut menu Drag Slide your finger on the touch pad while pressing the left button Scroll Slide your finger along the righ...

Page 34: ... music files and view the image data stored on the hard disk drive without launching Windows See the printed Instant Mode booklet for more information When the computer is on or in Sleep mode Launches VAIO AV Mode Launcher for selecting the desired software You can change the default software options in VAIO AV Mode Launcher To do so press and hold the AV MODE button to display the setup window Mu...

Page 35: ...on Stops playback of a CD or DVD disc media or a music video file stored on the hard disk drive Previous track button Plays the previous chapter file during video playback or the previous song file during audio playback Next track button Plays the next chapter file during video playback or the next song file during audio playback Special function button Functions ...

Page 36: ... editing software does not activate or deactivate the built in MOTION EYE camera respectively Make sure that the camera is activated before using the software The built in MOTION EYE camera cannot be shared by more than one software application If another software application is using the camera exit the application before using the built in MOTION EYE camera When capturing an image in a dark plac...

Page 37: ...cally 2 Click the Still icon in the right pane of the utility s main window 3 Turn the camera to your subject 4 Press the CAPTURE button on your computer The current image in the finder view is captured and its thumbnail image is added to the thumbnail view at the bottom of the main window VAIO Camera Capture Utility provides many more features See the help file on the software for more informatio...

Page 38: ...ht pane of the utility s main window 3 Turn the camera to your subject 4 Press the CAPTURE button on your computer to start movie recording 5 When finished press the CAPTURE button once again to stop movie recording The first scene of the captured movie is added to the thumbnail view at the bottom of the main window VAIO Camera Capture Utility provides many more features See the help file on the s...

Page 39: ...is equipped with an optical disc drive To insert a disc 1 Turn on the computer 2 Press the drive eject button 1 to open the drive The tray slides out 3 Place a disc in the middle of the tray with the label side facing upward and gently push it until the disc clicks into place ...

Page 40: ...tly Do not remove the optical disc when your computer is in a power saving mode Sleep or Hibernate Doing so may cause the computer to malfunction If you plan to use an external optical disc drive connect the drive before you launch any preinstalled disc operation program ...

Page 41: ...scs Your computer plays and records CDs DVDs or Blu ray Discs depending on the model you purchased Check your specifications for the type of optical disc drive installed on your model Use the table below to see which types of media your optical disc drive supports ...

Page 42: ... DVD RAM discs 2 6 GB compliant with DVD RAM Version 1 0 is not supported DVD RAM Version 2 2 12X SPEED DVD RAM Revision 5 0 disc is not supported 5 Writing data to DVD R DL Double Layer discs is available only on discs supporting DVD R DL Double Layer recording 6 Writing data to DVD R DL Dual Layer discs is available only on discs supporting DVD R DL Dual Layer recording 7 Supports writing data t...

Page 43: ...L DAMAGE TO YOUR VAIO PC OR CREATE SOFTWARE CONFLICTS AND CAUSE SYSTEM HANGING For inquiries about disc formats contact the individual publisher of the pre recorded disc or the manufacturer of the recordable disc 8cm disc writing is not supported To play copyright protected Blu ray Discs continually you need to update the AACS key Note that the AACS key update requires Internet access As with othe...

Page 44: ... and exit anti virus software before writing data to a disc Do not use memory resident utility software while writing data to a disc This may cause your computer to malfunction When using your software application to burn discs make sure you exit and close all other applications Do not switch to power saving modes while using the preinstalled software or any disc burning software Connect and use t...

Page 45: ...er to malfunction Do not switch to power saving modes while your computer is playing a disc Region code indicators are labeled on the DVDs to indicate in which region and on what type of player you can play the disc Unless a 2 Europe belongs to region 2 or all this means that you can play this DVD in most regions of the world is labeled on your DVD disc or on the packaging you cannot play the disc...

Page 46: ...appears click to select an option Copying Files to CDs To copy files to a disc Do not strike or shake your computer while writing data to a disc 1 Insert a disc into the optical disc drive If the AutoPlay window appears click Burn files to disc and follow the on screen instructions until the empty disc folder appears 2 Open the folder that contains the file s you want to copy and drag them to the ...

Page 47: ...are to play the DVD For instructions on how to use the software see the help file on your DVD software Copying Files to DVDs To copy files to a disc 1 Connect the AC adapter to the computer 2 Insert a disc into the optical disc drive 3 If nothing appears on the desktop then click Start All Programs and the desired DVD software to copy files to the disc For instructions on how to use the software s...

Page 48: ...eras camcorders music players and other audio video devices The former can accommodate either an ExpressCard 34 34 mm wide or ExpressCard 54 54 mm wide module as shown below and the latter an ExpressCard 34 module only Your computer is equipped with an ExpressCard 34 slot Referred to as the ExpressCard slot and the ExpressCard module in this manual ExpressCard 34 module ExpressCard 54 module ...

Page 49: ... in or out of the slot You do not need to shut down your computer before inserting or removing the ExpressCard module To insert an ExpressCard module 1 Push the ExpressCard slot protector to pop it out 2 Gently take hold of the ExpressCard slot protector and pull it out of the slot 3 Hold the ExpressCard module with the arrow facing upward and pointing toward the ExpressCard slot 4 Carefully slide...

Page 50: ...pressCard module Before moving your computer be sure to insert the ExpressCard slot protector into the slot If the module or adapter does not go into the slot easily remove it gently and verify you are inserting it in the proper direction Make sure you use the most recent software driver provided by the ExpressCard module manufacturer ...

Page 51: ...k the Safely Remove Hardware icon on the taskbar The Safely Remove Hardware window appears 2 Select the hardware you want to unplug 3 Click Stop The Stop a Hardware device window appears 4 Confirm that the device can be safely removed from the system 5 Click OK A message appears stating it is now safe to remove the device 6 Click OK 7 Click Close to close the Safely Remove Hardware window 8 Push i...

Page 52: ... the Memory Stick media visit the Memory Stick Web site at http www memorystick com en Your computer has been tested and found compatible with the Sony branded Memory Stick media with capacity of up to 8 GB that are available as of January 2007 However not all Memory Stick media that meet the same conditions as the compatible media are guaranteed of compatibility Inserting a Memory Stick media wit...

Page 53: ... detected by your system and the content of the Memory Stick media is displayed If nothing appears on the desktop click Start Computer and double click the Memory Stick media icon Be sure to hold the Memory Stick media with the arrow pointing in the correct direction as you insert it into the slot To avoid damaging your computer or the Memory Stick media do not force the Memory Stick media into th...

Page 54: ...edia For more information on the Memory Stick Duo media visit the Memory Stick Web site at http www memorystick com en You can insert a Memory Stick Duo media directly into the slot To view the contents of the Memory Stick media 1 Click Start and Computer to open the Computer window 2 Double click the Memory Stick media icon to view the list of data files saved in the Memory Stick media ...

Page 55: ... media Avoid accidental erasure of your valuable data Do not remove the Memory Stick media from the slot while formatting the media This could cause a malfunction 1 Carefully slide the Memory Stick media into the slot until it clicks into place 2 Click Start and Computer to open the Computer window 3 Right click the Memory Stick media icon and select Format 4 Click Restore device defaults The size...

Page 56: ...N Using Your VAIO Computer 6 At the confirmation prompt click OK The formatting process starts It may take time to format the Memory Stick media depending on the media 7 Once completed click OK 8 Click Close ...

Page 57: ...computer The Memory Stick media ejects 3 Pull the Memory Stick media out of the slot Always remove the Memory Stick media gently or it may pop out unexpectedly Do not remove the Memory Stick media while the Memory Stick PRO Duo media indicator is turned on If you do you may lose data Large volumes of data may take time to load so be sure the indicator is off before removing the Memory Stick media ...

Page 58: ...mory card slot SD memory cards with capacity of over 2 GB such as SD High Capacity SDHC memory cards are not supported Do not attempt to insert a memory card or memory card adapter of a different type into the slot An incompatible memory card or memory card adapter may be difficult to remove from the slot and can cause damage to your computer Use care when inserting or removing a memory card from ...

Page 59: ...the memory card with the arrow facing upward and pointing toward the memory card slot 3 Carefully slide the memory card into the slot until it clicks into place Do not force the card into the slot If the memory card does not go into the slot easily remove it gently and verify you are inserting it in the proper direction ...

Page 60: ...D memory card indicator light is on The card or its data may become damaged To remove a memory card 1 Check that the SD memory card indicator light is off 2 Press the extended part of the memory card causing it to extend out from the slot 3 When the card extends carefully pull it out of the slot ...

Page 61: ...wall jack 2 Your computer does not work with party lines cannot be connected to a coin operated telephone and may not work with multiple telephone lines or a private branch exchange PBX Some of these connections may result in excess electrical current and could cause a malfunction in the internal modem If you connect a telephone cable coming through a splitter the modem or connected device may not...

Page 62: ...P which is a security protocol Wi Fi Protected Access 2 WPA2 and Wi Fi Protected Access WPA Proposed jointly by the IEEE and Wi Fi Alliance both WPA2 and WPA are specifications of standards based interoperable security enhancements that increase the level of data protection and access control for existing Wi Fi networks WPA has been designed to be forward compatible with the IEEE 802 11i specifica...

Page 63: ...e different The 2 4 GHz bandwidth used by wireless LAN compatible devices is also used by other various devices Although technologies to minimize interference from other devices that use the same bandwidth are employed on wireless LAN compatible devices such interference may cause lower communication speed narrower communication range or broken wireless connections The communication speed varies d...

Page 64: ... controller or access point Each device communicates directly with other devices in the network You can set up an ad hoc network easily at home If the wireless connection is initiated by the VAIO computer channel 11 will be selected If the wireless connection is initiated by peer wireless LAN equipment the wireless LAN communication will make use of the channel selected by the peer wireless LAN eq...

Page 65: ...ce Switch window Select your desired wireless option s and click OK 3 Click Start and Control Panel 4 Click View network status and tasks under Network and Internet 5 Click Set up a connection or network on the left pane The Set up a connection or network window appears 6 Select an option to specify the ad hoc network settings and click Next 7 Follow the on screen instructions See the online Speci...

Page 66: ...he Sony Access Point The access point bridges the wireless and wired LAN and acts as a central controller for the wireless LAN The access point coordinates transmission and reception from multiple wireless devices within a specific range The access point will select which channel to use on an infrastructure network For details on how to select the channel that will be used by the access point see ...

Page 67: ... a network 5 Select the desired access point and click Connect See the online Specifications to see whether your model supports the Bluetooth functionality and or the IEEE 802 11a b g n standard To disconnect from a wireless network Turn off the WIRELESS or WIRELESS LAN switch Turning off the wireless LAN functionality while accessing remote documents files or resources may result in data loss For...

Page 68: ... as another computer or a mobile phone You can transfer data between these devices without cables and up to 10 meters range in open space To connect to a Bluetooth device 1 Turn on the WIRELESS switch The Wireless indicator lights up 2 Double click on the taskbar to display the Wireless Device Switch window 3 Select the Enable Bluetooth Device option 4 Click OK ...

Page 69: ...same time on your computer Size of file being exchanged Note that due to limitations of the Bluetooth standard large files may occasionally be corrupted during continuous transfer due to electromagnetic interference from the environment All Bluetooth devices must be certified to make sure that the applicable standard requirements are maintained Even if standards are met individual device performan...

Page 70: ...d by third party companies As general characteristics of Bluetooth technology connecting multiple Bluetooth devices to your computer may cause bandwidth congestion resulting in poor performance of the devices Bluetooth Security The Bluetooth wireless technology has an authentication function which allows you to determine with whom you choose to communicate With the authentication function you can ...

Page 71: ...IO Computer Communicating with Another Bluetooth Device You can connect your computer to a Bluetooth device such as another computer a mobile phone a PDA a headset a mouse or a digital camera without the use of any cables ...

Page 72: ...uetooth functionality For setting up and using the Bluetooth functionality see the help file on the Bluetooth utility software To see the help file 1 Right click the Bluetooth icon on the taskbar and select Help from the menu Stopping the Bluetooth Connection To stop the Bluetooth connection turn off the WIRELESS switch The Wireless indicator turns off ...

Page 73: ...ooth icon on the taskbar and select Bluetooth Settings from the menu The Bluetooth Settings window appears and Add New Connection Wizard automatically starts 4 If the Add New Connection Wizard window does not appear click New Connection The Add New Connection Wizard window appears 5 Select Express Mode Recommended and then click Next The wizard searches for Bluetooth devices in range and lists ava...

Page 74: ...ect the headset from your computer 1 Right click the Bluetooth icon on the taskbar and select Bluetooth Settings from the menu The Bluetooth Settings window appears 2 Right click the headset icon and select Disconnect from the menu 3 Click Yes ...

Page 75: ... Connecting External Speakers page 76 Connecting an External Display page 77 Selecting Display Modes page 81 Using the Multiple Monitors Function page 83 Connecting an External Microphone page 85 Connecting a Universal Serial Bus USB Device page 86 Connecting a Printer page 89 Connecting an i LINK Device page 90 Connecting to a Network LAN page 92 ...

Page 76: ... external speakers 1 Plug the speaker cable 1 into the headphones jack 2 i 2 Plug the other end of the speaker cable to the external speaker 3 3 Turn down the volume of the speakers before you turn them on Make sure your speakers are designed for computer use Do not place floppy disks on the speakers their magnetic field may damage the data on the disks ...

Page 77: ...ected external displays are used as secondary screens On the Windows operating system you can also use an external display to set up multiple monitors Connecting a Computer Display You can connect a computer display monitor to your computer To connect a computer display 1 If necessary plug one end of the display s power cord 1 into your display and the other end into an AC outlet 2 Plug the displa...

Page 78: ... to your computer To connect a multimedia computer display 1 Plug the power cord of your multimedia computer display 1 into an AC outlet 2 Plug the display cable 2 not supplied into the monitor VGA port 3 a on the computer 3 Plug the speaker cable 4 into the headphones jack 5 i on the computer 4 Plug the microphone cable 6 into the microphone jack 7 m on the computer ...

Page 79: ...dio cable not supplied into the headphones jack on the computer and the other end to the TV 4 Switch the input channel of the TV to external input 5 Set up the TV configuration system See the manual that came with your peripheral for more information on installation and use If the display resolution of your computer is more than 1024 x 768 pixels a part of the image cannot be displayed on your TV ...

Page 80: ...onnect a projector 1 Connect the power cord 1 of your projector into an AC outlet 2 Plug an RGB signal cable 2 not supplied into the monitor VGA port 3 a on the computer 3 Plug an audio cable 4 not supplied into the headphones jack 5 i on the computer 4 Plug the RGB signal cable and the audio cable into the jack and port on the projector 6 ...

Page 81: ... etc is connected to your computer The procedure for selecting a display depends on the video controller used in the computer See the online Specifications for detailed information on the video controller If you want to work on your computer screen and the external display at the same time see Using the Multiple Monitors Function page 83 for more information ...

Page 82: ...your external display or projector Before turning on your computer turn on the peripheral devices Models with the ATI video controller When the computer has an external display connected you can change the Main Clone setting as follows 1 Click Start All Programs and Catalyst Control Center 2 Click CCC 3 Follow the on screen instructions to change the settings See the help file for more information...

Page 83: ... drag objects such as an open application window or a toolbar from one display to the other Your external display may not support the Multiple Monitors function Certain software applications may not be compatible with Multiple Monitors settings Make sure that your computer does not enter Sleep or Hibernate mode while you are using Multiple Monitors mode otherwise the computer may not return to Nor...

Page 84: ... Settings window appears 3 Follow the on screen instructions to change the settings Models with the ATI video controller 1 Click Start and Control Panel 2 Click Adjust screen resolution under Appearance and Personalization 3 Click the monitor icon marked 2 4 Select the Extend my Windows desktop onto this monitor option 5 Click Apply and then OK If the Monitor Settings window appears click Yes Addi...

Page 85: ... need to use a sound input device for example to chat over the Internet you need to plug in an external microphone not supplied To connect an external microphone Plug the microphone cable 1 into the microphone jack 2 m Make sure your microphone is designed for computer use ...

Page 86: ...en moving the computer with USB devices connected avoid any shock or force to the USB ports Do not put the computer into a bag or carrying case when it has USB devices connected Connecting a USB Mouse To connect a USB mouse 1 Choose the USB port 1 you prefer to use 2 Plug the USB mouse cable 2 into the USB port You can now use your USB mouse not supplied 3 ...

Page 87: ... connect it to your computer To connect a USB floppy disk drive 1 Choose the USB port 1 you prefer to use 2 Plug the USB floppy disk drive cable 2 into the USB port Your USB floppy disk drive 3 is now ready for use When using a USB floppy disk drive do not apply force on the USB port This may cause a malfunction ...

Page 88: ... is off skip steps 1 to 8 1 Close all programs accessing the floppy disk drive 2 Double click the Safely Remove Hardware icon on the taskbar The Safely Remove Hardware window appears 3 Select the floppy disk drive you want to unplug 4 Click Stop The Stop a Hardware device window appears 5 Confirm that the floppy disk drive can be safely removed from the system 6 Click OK A message appears stating ...

Page 89: ...ter Using the USB Port You can connect a USB printer compatible with your version of Windows to the computer To connect a printer using the USB port 1 Plug the power cord 1 of your printer into an AC outlet 2 Choose the USB port 3 you prefer to use 3 Plug one end of a USB printer cable 2 not supplied into the USB port and the other end to your printer ...

Page 90: ...l transfer rate depends on the transfer rate of the external device The optional i LINK cables may not be available depending on the country or area of your residency An i LINK connection with other compatible devices is not fully guaranteed The i LINK connection varies depending on the software applications operating system and i LINK compatible devices you use See the manual that came with your ...

Page 91: ...ter and the other end into the DV In Out port 3 on the digital video camcorder On Sony digital video cameras ports labeled DV Out DV In Out or i LINK are i LINK compatible The Sony digital video camcorder shown here is an example your digital video camcorder may need to be connected differently You cannot access the pictures stored on a Memory Stick media when using an i LINK connection ...

Page 92: ...work ask your network administrator Your computer can be connected to the network with the default settings Telephone lines cannot be connected to the network LAN connector on your computer If the network LAN connector is connected to the telephone lines mentioned below high electric current to the connector may cause damage overheating or fire Home intercom speakerphone or business use telephone ...

Page 93: ...mong other things you will learn how to use and customize the look of your Sony software and utilities etc Setting the Password page 94 Using Fingerprint Authentication page 101 Setting Up Your Computer with VAIO Control Center page 109 Using the Power Saving Modes page 110 Managing Power with VAIO Power Management page 115 Configuring Your Modem page 117 ...

Page 94: ... is provided for other standard users to allow for changing some of the BIOS setup options as well as starting the computer To set the user password you must first set the machine password Once you have set the power on password you cannot start your computer without entering the password Make sure not to forget the password Write down your password and keep it safe and private from other people I...

Page 95: ...select Security to display the Security tab select Set Machine Password and then press the Enter key 4 On the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters including spaces long 5 Select Password when Power On under Security Press the space bar to change the setting from Disabled to Enabled 6 Press the or key to select E...

Page 96: ...ey several times when the VAIO logo appears 3 Enter the machine password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set User Password and then press the Enter key 5 On the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters including spaces long 6 Press the or key to select...

Page 97: ...nter the machine password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set Machine Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press the Enter ...

Page 98: ...ord and press the Enter key 4 Press the or key to select Security to display the Security tab select Set User Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press the Enter key 6 Press the or key to...

Page 99: ...set the Windows password in conjunction with the fingerprint authentication functionality you can substitute fingerprint authentication for password entry when turning on your computer For more information see Using Fingerprint Authentication page 101 To add the Windows password 1 Click Start and Control Panel 2 Click User Accounts and Family Safety or User Accounts 3 Click User Accounts 4 Click C...

Page 100: ...assword 5 In the Current password field enter your current password 6 In the New password and Confirm new password fields enter a new password 7 Click Change password To remove the Windows password 1 Click Start and Control Panel 2 Click User Accounts and Family Safety or User Accounts 3 Click User Accounts 4 Click Remove my password 5 In the Current password field enter the current password that ...

Page 101: ...r password entry when logging onto Windows Power on Security feature page 106 If you have set the power on password page 94 you can substitute fingerprint authentication for password entry when starting your computer Password bank for quick Web site access page 107 You can substitute fingerprint authentication for entering information user accounts passwords etc required to access the password pro...

Page 102: ... your computer for repair Sony assumes no liabilities for any loss or modification of your data that might have occurred during the course of repair In case the hard disk drive has to be initialized for example after the repair work the fingerprint templates will be lost You will have to enroll them all over again The maintenance and management of data concerning fingerprint authentication must be...

Page 103: ...ngerprint Up to 10 fingerprints can be enrolled for each user and up to 21 fingerprints can be enrolled for logging onto your system using the Power on Security feature You can also select the finger of which fingerprint you want to use for the Power on Security feature later 1 Click Start All Programs Protector Suite QL and Control Center The Fingerprint Control Center window appears 2 Click Fing...

Page 104: ...104 n N Customizing Your VAIO Computer If you have failed to enroll a fingerprint follow these steps to try again 1 Place the top joint of your finger on the fingerprint sensor 1 ...

Page 105: ...st or too slow Let the fingerprint sensor take about one second to scan your fingerprint You may not be able to enroll and or recognize your fingerprint s if your finger is dry or wet wrinkled injured dirty etc Enroll more than one fingerprint in case of inability to recognize the fingerprint Up to 10 fingerprints can be enrolled per person Note that up to 21 fingerprints can be enrolled for loggi...

Page 106: ... substitute fingerprint authentication for Windows password entry To log onto Windows swipe the finger with the enrolled fingerprint across the fingerprint sensor when the Windows log on window appears For detailed information on logging onto Windows click Start All Programs Protector Suite QL and Help to read the help file Power on Security feature If you have set the power on password page 94 yo...

Page 107: ...nauthorized access The encrypted archive can be decrypted or unlocked for included file folder access by swiping your finger across the fingerprint sensor or entering the backup password you specified for encryption For detailed information on using the File Safe feature click Start All Programs Protector Suite QL and Help to read the help file Using the Application Launcher The application launch...

Page 108: ...disk drive To erase the enrolled fingerprints 1 Turn on the computer 2 Press the F2 key when the VAIO logo appears The BIOS setup screen appears If not restart the computer and press the F2 key several times when the VAIO logo appears 3 Press the or key to select Security to display the Security tab 4 Press the m key to select Clear Fingerprint Data and press the Enter key The fingerprint data enr...

Page 109: ...nter 1 Click Start All Programs and VAIO Control Center The VAIO Control Center window appears 2 Select the desired control item and change the settings 3 Once finished click OK The setting of the desired item has been changed For more information about each option click Help on the VAIO Control Center window to display the help file Some of the control items will not be visible if you open VAIO C...

Page 110: ...you should be aware that the computer will automatically enter Hibernate mode if the remaining battery charge becomes short regardless of the power management setting you select If the battery level falls below 10 percent you should either attach the AC adapter to recharge the battery pack or shut down your computer and install a fully charged battery pack Using Normal Mode This is the normal stat...

Page 111: ...he arrow next to the Lock button and Sleep When your computer is in Sleep mode you cannot insert a disc Your computer comes out of Sleep mode quicker than out of Hibernate mode Sleep mode uses more power than Hibernate mode If the battery runs down while your computer is in Sleep mode you will lose any unsaved data Going back to the previous work state is impossible To avoid loss of data you shoul...

Page 112: ...nter Sleep mode To modify this you can change the Sleep mode settings To change the Sleep mode settings 1 Right click the power status icon on the taskbar and select Power Options 2 Click Change plan settings under the current power plan 3 Change the time to put the computer to sleep and click Save Changes ...

Page 113: ... Hibernate mode This power saving mode saves you the time of shutting down or resuming To activate Hibernate mode Press the Fn F12 keys The computer enters Hibernate mode When your computer is in Hibernate mode you cannot insert a disc Hibernate mode requires more time than Sleep mode to be activated Hibernate mode uses less power than Sleep mode Do not move your computer before its power indicato...

Page 114: ...mode Press the power button The computer returns to its normal state If you press and hold the power button for more than four seconds your computer will turn off automatically It takes more time to return to Normal mode from Hibernate mode than from Sleep mode ...

Page 115: ...agement When you start the computer a power status icon appears on the taskbar This icon indicates what kind of power source you are using at that time for example AC power Click this icon to display the window showing your power status VAIO Power Management functionalities are added to the Windows Power Options Properties To activate VAIO Power Management 1 Right click the power status icon on th...

Page 116: ...m maximum power management to no power management To activate a VAIO Power Management power scheme 1 Right click the power status icon on the taskbar and select Power Options 2 Select a power plan The power scheme has been activated If necessary you can change advanced power settings Follow these steps 3 Click Change plan settings under the current power plan 4 Click Change advanced power settings...

Page 117: ...nd Modem Options The Location Information window appears 4 Enter the required information and then click OK The Phone and Modem Options window appears 5 Select your location on the Dialing Rules tab 6 Click the Edit button to change the current configuration The Edit Location window appears Or Click the New button to configure your modem The New Location window appears 7 Check the country region s...

Page 118: ...k that your modem is listed on the Modems tab If your modem is not listed click Add and follow the wizard 10 Click Apply OK Your modem is configured Before applying new country settings make sure your phone cable is disconnected from your computer ...

Page 119: ... product warranty period we recommend that You should contact your dealer to install a new memory module You should not install it yourself if you are not familiar with upgrading memory on a computer You should not touch the connectors or open the memory module compartment cover For the type of module and the amount of memory installed on your model see the online Specifications Contact VAIO Link ...

Page 120: ...e procedures described in this document assume user familiarity with the general terminology associated with personal computers and with the safety practice and regulatory compliance requirements for using and modifying electronic equipment Turn off your computer and disconnect it from its power source that is battery pack or AC adapter and from any telecommunication links networks or modems befor...

Page 121: ...uter and any repair costs will not be covered by the warranty Do not place the memory module in a location subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 35 C or less than 5 C High humidity Handle the memory module with care To avoid in...

Page 122: ...n the computer and disconnect all peripheral devices 2 Unplug the computer and remove the battery pack 3 Wait until the computer cools down 4 Unscrew the screws indicated by the arrows below on the bottom of the computer and remove the memory module compartment cover 5 Touch a metal object to discharge static electricity ...

Page 123: ... installed memory module as follows Pull the latches in the direction of the arrows 1 The memory module is released Make sure that the memory module tilts up and then pull it out in the direction of the arrow 2 7 Remove the new memory module from its packaging ...

Page 124: ...ard If you use only one memory module be sure to insert it to the upper slot Be sure to insert the connector edge of the memory module into the slot while aligning the notch on the module with the small projection in the open slot 9 Replace the memory module compartment cover 10 Tighten the screws on the bottom of the computer 11 Reinstall the battery pack and turn on the computer ...

Page 125: ...l Programs and VAIO Control Center 3 Double click the System Information folder in the VAIO Control Center window 4 Double click the System Information icon in the System Information folder You can view the amount of system memory If the additional memory does not appear repeat the whole installation procedure and restart the computer ...

Page 126: ... Screen page 127 On Using the Power Source page 128 On Handling Your Computer page 129 On Using the Built in MOTION EYE Camera page 131 On Handling Floppy Disks page 132 On Handling Discs page 133 On Using the Battery Pack page 134 On Using Headphones page 135 On Handling Memory Stick Media page 136 On Handling the Hard Disk page 137 On Updating Your Computer page 138 ...

Page 127: ...appears in a while You can use a screen saver to prevent residual images The LCD screen becomes warm during operation This is normal and does not indicate a malfunction The LCD screen is manufactured using high precision technology You may however see tiny black points and or bright points red blue or green that continuously appear on the LCD screen This is a normal result of the manufacturing pro...

Page 128: ...y sudden power surges in an electrical storm for example Do not place heavy objects on the power cord To disconnect the cord pull it out by the plug Never pull the cord itself Unplug your computer from the AC outlet if you are not planning to use the computer for a long period of time Make sure that the AC outlet is easily accessible When the AC adapter is not used unplug it from the AC outlet Use...

Page 129: ...ation subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Moisture or rain Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 35 C or less than 5 C High humidity Do not place electronic equipment near your computer The electromagnetic field of the computer may cause a malfunction Provide ade...

Page 130: ...s brought directly from a cold location to a warm one moisture may condense inside the computer In this case allow at least one hour before turning on the computer If any problems occur unplug the computer and contact VAIO Link Make sure you disconnect the power cord before cleaning your computer To avoid losing data if your computer is damaged back up your data regularly ...

Page 131: ...f the built in MOTION EYE camera regardless of your computer s power state as it may cause a malfunction of the camera The built in MOTION EYE camera is disabled while videos or still images are imported from an i LINK compatible device connected to the i LINK port Clean the front mirror plate over the lens of the built in MOTION EYE camera with a blower brush or a soft brush If the lens is extrem...

Page 132: ...of heat Keep floppy disks away from any liquid Do not let them get wet When you are not using your floppy disk always remove it from the floppy disk drive and use a storage case If the floppy disk comes with an adhesive label make sure that the label is properly affixed If the edge of the label is curled up the label may stick to the inside of the floppy disk drive and cause a malfunction or damag...

Page 133: ...solvents such as benzine thinner alcohol commercially available cleaners or anti static spray which may cause damage to the disc For normal cleaning hold the disc by its edge and use a soft cloth to wipe the surface from the center out If the disc is badly soiled moisten a soft cloth with water wring it out well and use it to wipe the surface of the disc from the center out Wipe off any remaining ...

Page 134: ...ot be charged and the computer will not function While the battery pack is in use or being charged heat builds up in the battery pack This is normal and is not cause for concern Keep the battery pack away from all sources of heat Keep the battery pack dry Do not open or try to disassemble the battery pack Do not expose the battery pack to any mechanical shock If you are not using your computer for...

Page 135: ...ffic hazard and is illegal in some areas It can also be potentially dangerous to play loud music while walking especially at pedestrian crossings Preventing hearing damage Avoid using headphones at high volume Hearing experts advise against continuous loud and extended play If you experience a ringing in your ears reduce the volume or discontinue use ...

Page 136: ...emory Stick media in a location subject to Static electricity Electrical noise Extremely high temperatures such as in a car parked in the sun Direct sunlight High humidity Corrosive substances Use the storage case supplied with the Memory Stick media Be sure to make a backup copy of your valuable data Keep the Memory Stick media out of reach of children There is a risk of swallowing the media When...

Page 137: ...eful when handling your computer To avoid damaging your hard disk drive Do not subject your computer to sudden movements Keep your computer away from magnets Do not place your computer in a location subject to mechanical vibration or in an unstable position Do not move your computer while the power is on Do not turn off the power or restart your computer while reading or writing data to the hard d...

Page 138: ...tion Windows Update Click Start All Programs and Windows Update and then follow the on screen instructions VAIO Update 3 Click Start All Programs VAIO Update 3 and VAIO Update Options and then follow the on screen instructions If you have not yet installed the latest updates install them with the above software To download and install the updates on the computer the computer must be connected to t...

Page 139: ...ng VAIO Link Computer page 140 System Security page 146 Battery page 147 Built in MOTION EYE Camera page 149 Internet page 152 Networking page 154 Bluetooth Technology page 157 Optical Discs page 161 Display page 165 Printing page 171 Microphone page 172 Mouse page 173 Speakers page 174 Touch Pad page 175 Keyboard page 176 Floppy Disks page 177 Audio Video page 178 Memory Stick Media page 179 Peri...

Page 140: ...t is plugged into a power source and turned on Make sure the brightness and contrast controls are adjusted correctly See the manual that came with your display for more information Disconnect the AC adapter and remove the battery pack Wait three to five minutes Reinstall the battery pack reattach the AC adapter and then press the power button to turn on your computer Condensation may cause your co...

Page 141: ...n press the F9 key At the confirmation prompt press the Enter key 5 Select Exit Setup and press the Enter key At the confirmation prompt press the Enter key Your computer restarts If this occurs frequently contact VAIO Link What should I do if the power indicator Green lights but my screen stays blank If the illumination lamp is on press any key Otherwise follow these steps 1 Press and hold the po...

Page 142: ...your computer does not turn off press the Ctrl Alt Delete keys and click the arrow next to the Shut down button and Shut Down If the Windows Security window appears click Shut Down Turning off your computer with the Ctrl Alt Delete keys or the power button may cause loss of unsaved data If your computer still does not turn off press and hold the power button until the computer turns off Remove the...

Page 143: ...estart 4 If this procedure does not work press and hold the power button until the computer turns off Turning off your computer with the power button may cause loss of unsaved data What should I do if the battery indicator is flashing and my computer does not start This symptom could be due to the battery pack not being installed properly To resolve this symptom turn off your computer and remove t...

Page 144: ...omputer s CPU utilizes a type of CPU speed controlling technology for power conservation purposes System Properties may display the CPU s current speed instead of the maximum speed What should I do if Windows does not start showing a message when I start my computer If you enter a wrong power on password three times consecutively the Enter Onetime Password message appears If you enter a wrong powe...

Page 145: ...fore my computer starts If Norton Internet Security s Personal Firewall is active it may take some time before the desktop screen appears due to network security checkups Why doesn t my screen turn off when the time selected for the automatic turn off action has passed The VAIO Original Screen Saver disables the timer setting which you can select using the Windows power options for your screen to ...

Page 146: ...he Internet before you can receive updates 1 Connect to the Internet 2 Double click the Windows Security Alerts icon on the taskbar 3 Follow the on screen instructions to set up automatic or scheduled updates How do I keep my antivirus software updated You can keep the Norton Internet Security software program current with the latest updates from Symantec Corporation To download and install the la...

Page 147: ... AC power even if the battery pack is installed When should I recharge the battery pack When the battery level falls below 10 percent When both the battery and power indicators blink When you have not used the battery pack for a long period of time When should I replace the battery pack If the battery power is still low after charging it the battery pack may be reaching the end of its life and sho...

Page 148: ...e using battery power Your computer can enter Hibernate mode while using battery power but some software programs and peripheral devices prevent the system from entering Hibernate mode If you are using a program that prevents the system from entering Hibernate mode save your data frequently to avoid losing data See Using Hibernate Mode page 113 for information on how you can manually activate Hibe...

Page 149: ...s not indicate a malfunction If the problem persists restart your computer Why are captured images poor in quality The images captured under the fluorescent lamp may show reflection of the light A dark portion in captured images may appear as a noise If the front mirror plate over the lens is dirty you cannot take a clear shot Clean the lens See On Using the Built in MOTION EYE Camera page 131 Why...

Page 150: ...tween lighting output frequency and shutter speed To reduce flicker noise change the pointing direction of the camera or the brightness of camera images In some software applications you can set an appropriate value to one of the camera properties e g LightSource Flickness etc to eliminate flicker noise Why is the video input from the built in MOTION EYE camera suspended for a few seconds The vide...

Page 151: ...Driver Software What should I do if my computer becomes unstable when it enters a power saving mode while the built in MOTION EYE camera is in use Do not place your computer into Sleep or Hibernate mode while you are using the built in MOTION EYE camera If your computer automatically enters Sleep or Hibernate mode change the corresponding power saving mode setting For changing the setting see Usin...

Page 152: ...t the telephone number the program is dialing is correct Make sure the software you are using is compatible with your computer s modem All preinstalled Sony programs are compatible Make sure the modem is the only device connected to your telephone line Follow these steps to check the settings 1 Click Start and Control Panel 2 Click Hardware and Sound 3 Click Phone and Modem Options 4 On the Modems...

Page 153: ... properly to other PC based modems fax machines or your Internet Service Provider ISP do any of the following Ask your telephone company to verify your telephone line is free of any line noise If your problem is fax related make sure there are no problems with the fax machine you are calling and that it is compatible with fax modems If you are having a problem connecting with your ISP make sure th...

Page 154: ...under Network and Internet 3 Click Connect to a network to confirm that your access point is selected Make sure the encryption key is correct Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window Selecting any other option may result in a communication failure To change the settings follow these steps 1 Right click the power status icon on the taskbar ...

Page 155: ...he wireless LAN data transfer speed is affected by distance and obstructions between devices and access points Other factors include device configurations radio conditions and software compatibility To maximize the data transfer speed move your computer away from obstructions or closer to any access point you may be using If you are using a wireless LAN access point the device may be temporarily o...

Page 156: ...munication failure Follow the steps in What should I do if my computer cannot connect to a wireless LAN access point page 154 to change the settings What are channels Wireless LAN communication occurs on divided frequency bands known as channels Third party wireless LAN access point channels may be preset to different channels from Sony devices If you are using a wireless LAN access point see conn...

Page 157: ...ty software or you may not be able to communicate with the device What should I do if I cannot find the Bluetooth device with which I want to communicate Check that the Bluetooth functionality of the device with which you want to communicate is on See the other device s manual for more information If the device with which you want to communicate is already communicating with another Bluetooth devi...

Page 158: ... a custom Bluetooth security level is selected click the Default level button 4 Click OK The data transfer distance can be shorter than 10 meters depending on existing obstacles between the two devices on radio wave quality and on the operating system or the software in use Move your computer and Bluetooth devices closer to each other If the device with which you want to communicate is already com...

Page 159: ...rom obstructions or closer to the device to which it is connected Identify and remove obstacles between your computer and the device to which it is connected Note that due to limitations of the Bluetooth standard large files may occasionally be corrupted during continuous transfer due to electromagnetic interference from the environment Why can t I connect to service supported by the target Blueto...

Page 160: ...a standard user account The Bluetooth functionality may not be available to a user with a standard user account on your computer Log onto the computer as a user with administrator rights Why can t I connect to a Bluetooth device in Personal Area Network User mode If the device to which you want to connect supports Bluetooth communication in Personal Area Network User mode only you cannot establish...

Page 161: ...c drive 3 Check the disc for dirt or damage If you need to clean the disc see On Handling Discs page 133 for instructions What should I do if the drive tray does not open Make sure your computer is on Press the drive eject button If the drive eject button does not work click Start and Computer Right click the optical disc drive icon and select Eject from the shortcut menu If none of the above opti...

Page 162: ...see On Handling Discs page 133 for instructions If you are playing a disc and cannot hear sound do any of the following Right click the volume icon on the taskbar and click Open Volume Mixer to check the settings Check the volume setting in the audio mixer If you are using external speakers check the volume settings on the speakers and the connections between the speakers and your computer Make su...

Page 163: ...o a disc Adhesive labels can come off while the disc is in the optical disc drive and damage the drive or cause it to malfunction If a region code warning appears the disc may be incompatible with the optical disc drive Check the DVD package to make sure the region code is compatible with the optical disc drive If you notice condensation on your computer do not use the computer for at least one ho...

Page 164: ...hesive label could cause a write error or other damage What should I do if I cannot write data to DVD media Make sure you are using the correct DVD recordable media Check which DVD recordable format is compatible with your optical disc drive Note the possibility that some brands of DVD recordable media do not work The preinstalled software on your computer does not support copying DVD movies Macro...

Page 165: ...ack is installed properly and is charged See Using the Battery Pack page 23 for more information If the display mode is set to the external display press the Fn F7 keys See Combinations and Functions with the Fn Key page 31 for more information The LCD backlight of your computer may have been turned off Press any key Why can t I view the whole screen image of a DVD video on my TV screen The screen...

Page 166: ...nge the screen resolution follow these steps 1 Right click the desktop and select Personalize from the shortcut menu 2 Click Display Settings The Display Settings window appears 3 Move the slider under Resolution to the left to reduce or to the right to increase the screen resolution How do I switch the display output from my screen to TV See Selecting Display Modes page 81 Alternatively you can p...

Page 167: ...playing high resolution videos In this case lower the resolution of the LCD screen To change the screen resolution follow these steps 1 Right click the desktop and select Personalize from the shortcut menu 2 Click Display Settings The Display Settings window appears 3 Move the slider under Resolution to the left to reduce or to the right to increase the screen resolution You can confirm the value ...

Page 168: ...al mode from Sleep or Hibernate mode To save your preference for the brightness follow these steps 1 Right click the power status icon on the taskbar and select Power Options 2 Click Change plan settings under the current power plan 3 Click Change advanced power settings The Power Options window appears 4 Select the Advanced settings tab 5 Double click Display 6 Adjust the LCD brightness setting i...

Page 169: ...attery power To save your preference for the brightness follow these steps 1 Click Start and Control Panel 2 Click Hardware and Sound 3 Click Change when the computer sleeps under Power Options 4 Click Change advanced power settings 5 Scroll down the list and double click ATI Graphics Power Settings 6 Double click ATI Power Play Settings 7 Change the current option for On battery to Maximum Perfor...

Page 170: ...ons to detect the external display Then try the Fn F7 keys to change the display output How do I run Windows Aero This Q A entry applies to selected models only To run Windows Aero follow these steps 1 Click Start and Control Panel 2 Click Customize colors under Appearance and Personalization 3 Click Open classic appearance properties for more color options The Appearance Settings window appears 4...

Page 171: ...nter is not functioning after your computer resumes from a power saving mode Sleep or Hibernate then restart the computer If the bidirectional communication functions are provided with your printer disabling the functions on your computer may enable printing Follow these steps 1 Click Start and Control Panel 2 Click Printer under Hardware and Sound 3 Right click the printer icon and select Propert...

Page 172: ...rned on and is properly plugged into the microphone jack on your computer How can I prevent microphone feedback Microphone feedback occurs when the microphone receives the sound from a sound output device such as a speaker To prevent this problem Keep the microphone away from a sound output device Turn down the volume of the speakers and the microphone ...

Page 173: ...re application is running press the Alt F4 keys to close the application window If the Alt F4 keys do not work click Start the arrow next to the Lock button and Restart to restart your computer If your computer does not restart press the Ctrl Alt Delete keys and click the arrow next to the Shut down button and Restart If the Windows Security window appears click Restart If this procedure does not ...

Page 174: ...ugh to hear sound If your speakers require external power make sure the speakers are connected to a power source See the manual that came with your speakers for more information Check the Windows volume controls by clicking the volume icon on the taskbar What should I do if I do not hear sound from the built in speakers If you are using a program that has its own volume control make sure the volum...

Page 175: ...g press the Alt F4 keys to close the application window If the Alt F4 keys do not work click Start the arrow next to the Lock button and Restart to restart your computer If your computer does not restart press the Ctrl Alt Delete keys and click the arrow next to the Shut down button and Restart If the Windows Security window appears click Restart If this procedure does not work press and hold the ...

Page 176: ...ed To change the keyboard configuration follow these steps 1 Click Start and Control Panel 2 Click Clock Language and Region and click Regional and Language Options 3 Change the settings as desired What should I do if I cannot enter certain characters with the keyboard If you cannot enter U I O P J K L M and so on the Num Lk key may be activated Check that the Num lock indicator is off If the Num ...

Page 177: ... indicator on the floppy disk drive to turn off 3 Push the eject button to remove the disk and disconnect the USB floppy disk drive from your computer 4 Reconnect the floppy disk drive by inserting the USB connector with the USB icon facing upward into the USB port 5 Restart the computer by clicking Start the arrow next to the Lock button and Restart What should I do if I cannot write data to a fl...

Page 178: ...are application an operating system and a compatible i LINK device Not all products with an i LINK connection can communicate with each other See the manual that came with your compatible i LINK device for more information on operating conditions and proper connection Before connecting compatible i LINK PC peripherals to your system such as a CD RW or hard disk drive confirm their operating system...

Page 179: ...at a Memory Stick media page 55 Why can t I save music files onto my Memory Stick media Copyright protected music cannot be checked out to any Memory Stick media other than those with the MagicGate logo Use of recorded music requires permission from the copyright holders Sony is not responsible for music files that cannot be recorded from a CD or downloaded from other sources Can I copy images fro...

Page 180: ...tlet Try using another USB port on your computer The driver could be installed to the specific port you used the first time you connected the device See the manual that came with your USB device for more information You may need to install software before you connect the device Try connecting a simple low powered device such as a mouse to test if the port is working at all USB hubs may prevent a d...

Page 181: ... you have any problem with the computer you can access the VAIO Link Web site for troubleshooting Go to http support vaio sony eu e Support This interactive part of our Web site http support vaio sony eu allows you to get in contact with our dedicated support team over the Internet Using a personalized account you can log your technical queries with ease VAIO Link help lines Before contacting VAIO...

Page 182: ... VAIO Link e Support Web Portal How can I access the e Support portal When you register your computer you will automatically receive an email with the link to the e Support Web Portal your Customer ID and some basic explanation a few hours later All you need to do is activate your account by clicking on the provided link in the email You are now ready to create your first case You can access the e...

Page 183: ...rom Monday till Friday between 8am and 6pm Is there a cost involved for using e Support No this is a complete free of charge service offered to all registered VAIO customers How do I know when the e Support Team has handled my query case As soon as your case has been dealt with by our e Support Team you will receive an email notifying you that your case has been updated ...

Page 184: ... Adobe Acrobat Standard Adobe Reader Adobe Premiere Elements Adobe Premiere Pro and Adobe Photoshop Elements are trademarks of Adobe Systems Incorporated Norton Internet Security 2007 is a trademark or a registered trademark of Symantec Corporation Roxio Easy Media Creator is a trademark of Sonic Solutions WinDVD for VAIO and WinDVD BD for VAIO are trademarks of InterVideo Inc Sun Java VM is a tra...

Page 185: ...ltiMediaCard is a trademark of MultiMediaCard Association xD Picture Card is a trademark of Fuji Photo Film Co Ltd All other names of systems products and services are trademarks of their respective owners In the manual the or marks are not specified Specifications are subject to change without notice All other trademarks are trademarks of their respective owners See the online Specifications to s...

Page 186: ... 2007 Sony Corporation n ...

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