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Troubleshooting >
Optical Discs
What should I do if I cannot write data to CD media?
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Make sure you neither launch any software application nor allow any to launch automatically, not even a screen saver.
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If you are using a CD-R/RW disc with an adhesive label affixed, replace it with one with no affixed adhesive label. Using
a disc with an affixed adhesive label could cause a write error or other damage.
What should I do if I cannot write data to DVD media?
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Make sure you are using the correct DVD recordable media.
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Check which DVD recordable format is compatible with your optical disc drive. Some brands of DVD recordable media do
not work.
What should I do if I cannot play discs?
The optical disc drive on your computer may have been disabled in the BIOS setup screen. Follow the steps and the tip in
Disabling Built-in Devices
