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Troubleshooting
What should I do if my game software does not work or it keeps crashing?
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Check the Web site of the game if there are any patches or updates to download.
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Make sure you have installed the latest video driver.
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On some VAIO models, the graphics memory is shared with the system. The optimal graphic performance in this case is
not guaranteed.
What should I do if I cannot remember the BIOS password?
If you have forgotten the BIOS password, contact VAIO-Link to reset it. A reset fee will be charged.
Why does it take time before my computer starts?
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If Norton Internet Security's Personal Firewall is active, it may take some time before the desktop screen appears due to
network security checkups.
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If the TPM is enabled, it will take longer before the VAIO logo appears due to security checks at computer startup.