Sony VGN-AR11B User Manual Download Page 142 | Manualshive

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Troubleshooting

Troubleshooting

This section describes how to solve common problems you might encounter when using your computer. Many problems have
simple solutions. Try these suggestions before contacting VAIO-Link.

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Computer

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System Security

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Battery

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Built-in MOTION EYE Camera

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Internet

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Networking

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Bluetooth Technology

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CDs and DVDs

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Display

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Printing

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Microphone

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Mouse

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Speakers

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Touch Pad

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Keyboard

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Floppy Disks

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PC Cards

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Audio/Video

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Summary of Contents for VGN-AR11B

Page 1: ...N User Guide Personal Computer V G N A R s e r i e s ...

Page 2: ...Connecting a Power Source 24 Using the Battery Pack 26 Shutting Down Your Computer Safely 31 Using Your VAIO Computer 32 Using the Keyboard 33 Using the Touch Pad 35 Using Special function Buttons 36 Using the Built in MOTION EYE Camera 38 Using the Optical Disc Drive 39 Using the TV Function 49 Using PC Cards 53 Using the ExpressCard Media 56 Using the Memory Stick Media 60 ...

Page 3: ...ng the Multiple Monitors Function 102 Connecting an External Microphone 104 Connecting a Universal Serial Bus USB Device 105 Connecting a Printer 108 Connecting an i LINK Device 109 Connecting to a Network LAN 111 Customizing Your VAIO Computer 113 Setting the Password 114 Setting Up Your Computer with VAIO Control Center 116 Using the Power Saving Modes 117 Managing Power with VAIO Power Manageme...

Page 4: ...loppy Disks 137 On Handling Discs 138 On Using the Battery Pack 139 On Using Headphones 140 On Handling Memory Stick Media 140 On Handling the Hard Disk 141 Troubleshooting 142 Computer 144 System Security 152 Battery 154 Built in MOTION EYE Camera 156 Internet 159 Networking 161 Bluetooth Technology 164 CDs and DVDs 168 Display 173 Printing 177 Microphone 178 Mouse 179 ...

Page 5: ...h Pad 181 Keyboard 182 Floppy Disks 183 PC Cards 184 Audio Video 185 Memory Stick Media 186 Peripherals 187 Multi Function Bay Docking Station 188 Support Options 189 Sony Support Information 189 e Support 190 Trademarks 192 ...

Page 6: ...ftware or such other information In no event shall Sony Corporation be liable for any incidental consequential or special damages whether based on tort contract or otherwise arising out of or in connection with this manual the software or other information contained herein or the use thereof Macrovision This product incorporates copyright protection technology that is protected by U S patents and ...

Page 7: ...through the use of computers and their office equipment The program backs the development and dissemination of products with functions that effectively reduce energy consumption It is an open system in which business proprietors can participate voluntarily The targeted products are office equipment such as computers displays printers facsimiles and copiers Their standards and logos are uniform amo...

Page 8: ...ct the guide you want to read You can manually browse to the user guides by going to My Computer VAIO C your C drive Documentation Documentation and opening the folder for your language You may have a separate disc for the documentation of bundled accessories Printed Documentation A Setting Up Poster Describes the process from unpacking to starting up your VAIO Troubleshooting Guide Contains solut...

Page 9: ...the software programs included with your computer as well as information on solving common problems Specifications The online Specifications describe the hardware and software configuration of your VAIO computer To view the online Specifications 1 Connect to the Internet 2 Go to the Sony online support Web site at http www vaio link com ...

Page 10: ... Center Important information about your computer in the form of notices and announcements In My Club VAIO you can also find Accessories Want to expand the capabilities of your computer Click on this icon and have a look at your compatible accessories Software Feeling creative Click this icon for an overview of your software and check out our upgrade options Wallpapers Click this icon and check ou...

Page 11: ...ntents to view all Windows Help resources including those that are on the Internet To access Help and Support Center click Start and then Help and Support Or go to the Help and Support Center by pressing the Microsoft Windows key and the F1 key Further Sources Consult the help files on the software you are using for detailed information on features and troubleshooting Go to www club vaio com to fi...

Page 12: ...p your forearms horizontal 2 with your wrists in a neutral comfortable position 3 while using the keyboard touch pad or external mouse Let your upper arms hang naturally at your sides Have breaks during sessions with your computer Excessive use of the computer may strain muscles or tendons Furniture and posture Sit in a chair with good back support Adjust the level of the chair so your feet are fl...

Page 13: ...ocation where windows and lights do not create glare and reflection on the display Use indirect lighting to avoid bright spots on the display You can also purchase accessories for your display that help reduce glare Proper lighting adds to your comfort and work effectiveness Positioning an external display When using an external display set the display at a comfortable viewing distance Make sure t...

Page 14: ...section describes how to get started with using your VAIO computer Locating Controls and Ports page 15 About the Indicator Lights page 22 Connecting a Power Source page 24 Using the Battery Pack page 26 Shutting Down Your Computer Safely page 31 ...

Page 15: ...15 n N Getting Started Locating Controls and Ports Take a moment to identify the controls and ports shown on the following pages ...

Page 16: ...M LCD screen lid LOCK RELEASE switch Make sure to slide this switch to the LOCK position before moving your computer N Infrared receiver 1 Point the supplied remote commander to this sensor for operations O Built in microphone monaural P SD memory card indicator page 22 Q Memory Stick PRO Duo media slot 2 page 62 R SD memory card slot page 64 S WIRELESS switch page 68 T WLAN Wireless LAN indicator...

Page 17: ...ons page 36 E VOLUME buttons page 36 F Disc drive eject button page 39 G Muting button page 36 Muting indicator page 22 H CHANNEL buttons page 36 I TV REC button page 36 J Play Pause button page 36 K Stop button page 36 L Previous track button page 36 M Next track button page 36 N AV MODE button page 36 On selected models only ...

Page 18: ... N Getting Started Back A VHF UHF port 1 page 49 B Air vent C Battery connector page 26 D Hi Speed USB USB 2 0 port 2 page 105 E DC IN port page 24 1 On selected models only 2 Supports high full low speeds ...

Page 19: ...nal device such as a VCR I S VIDEO OUTPUT port 5 6 page 97 J HDMI port page 97 K Monitor VGA port 6 page 93 L Network Ethernet port page 111 M Modem port page 67 1 Supports high full low speeds 2 Referred to as the ExpressCard slot hereinafter 3 On selected models only 4 Parallel use of the AV In jack and the S VIDEO INPUT port will direct video signals to the S VIDEO INPUT port 5 Referred to as t...

Page 20: ... kHz 44 kHz Variable Connect digital equipment such as an AV amplifier B Microphone jack page 104 C Headphones jack page 91 D Optical disc drive page 39 E Substitute drive eject button page 39 Optical disc drive indicator page 22 F Manual eject hole page 168 G Security slot ...

Page 21: ...21 n N Getting Started Bottom A Multi function bay docking station connector page 84 B Air vents ...

Page 22: ...E camera is in use SD memory card Illuminates when data is read from or written to the media in the SD memory card slot Do not enter Standby mode or turn off the computer when this indicator is on When the indicator is off the memory card is not being used Optical disc drive Illuminates when data is read from or written to the optical disc When the indicator is off the optical disc is not being us...

Page 23: ...icator is off The Scr Lk key functions differently depending on the program you are using and does not work with all programs Bluetooth technology Illuminates when the WIRELESS switch is set to ON and Bluetooth technology is enabled WIRELESS LAN Illuminates when the wireless LAN function is running On selected models only Indicator Functions ...

Page 24: ...omputer only with the supplied AC adapter To use the AC adapter 1 Plug one end of the power cord 1 into the AC adapter 3 2 Plug the other end of the power cord into an AC outlet 2 3 Plug the cable attached to the AC adapter 3 into the DC IN port 4 on the computer or on the optional multi function bay docking station The shape of the DC In plug varies depending on the AC adapter ...

Page 25: ...ower unplug the AC adapter Make sure that the AC outlet is easily accessible If you do not use the computer for a long period of time put the computer into Hibernate mode See Using Hibernate Mode page 120 This power saving mode saves the time of shutting down or resuming ...

Page 26: ...e Installing the Battery Pack To install the battery pack 1 Turn off the computer and close the LCD screen lid 2 Slide the battery lock switch 1 to the UNLOCK position 3 Slide the battery into the battery compartment until it clicks into place 4 Slide the battery lock switch 1 to the LOCK position to secure the battery on the computer ...

Page 27: ...uses power from the AC outlet Certain rechargeable batteries do not meet Sony quality and safety standards For safety reasons this notebook only functions with genuine Sony batteries designed for this model When inserting another kind of battery the battery will not be charged and the notebook will not function ...

Page 28: ...pter to the computer The computer automatically charges the battery the battery indicator light flashes in a double blink pattern as the battery charges When the battery is about 85 charged the battery indicator turns off Battery indicator light status Meaning On The computer is using battery power Blinks The battery is running out of power Double blinks The battery is charging Off The computer is...

Page 29: ... The battery indicator light is on while you use the battery pack as a power source When the battery life is nearly depleted both the battery and power indicator lights start flashing For some software applications and some peripheral devices the computer may not enter Hibernate mode even when battery life is low To avoid loss of data when using battery power you should save your data frequently a...

Page 30: ...d not connected to the AC adapter or if you remove the battery while the computer is in Standby mode To remove the battery pack 1 Turn off the computer and close the LCD screen lid 2 Slide the battery lock switch 1 to the UNLOCK position 3 Slide and hold the battery release latch 2 and slide the battery away from the computer ...

Page 31: ...low To shut down your computer 1 Turn off any peripherals connected to the computer 2 Click Start and then Turn Off Computer The Turn off computer window appears 3 Click Turn Off 4 Respond to any prompts warning you to save documents or to consider other users and wait for the computer to turn off automatically The power indicator light turns off ...

Page 32: ...5 Using Special function Buttons page 36 Using the Built in MOTION EYE Camera page 38 Using the Optical Disc Drive page 39 Using the TV Function page 49 Using PC Cards page 53 Using the ExpressCard Media page 56 Using the Memory Stick Media page 60 Using Other Memory Cards page 64 Using the Internet page 67 Using Wireless LAN WLAN page 68 Using the Bluetooth Functionality page 76 ...

Page 33: ...nched Combinations Feature Functions Fn 8 F5 F6 brightness control Adjusts the LCD brightness of your computer screen To increase lightness intensity press Fn F6 and then M or or keep pressing Fn F6 To decrease lightness intensity press Fn F5 and then m or or keep pressing Fn F5 Fn T F7 display output Toggles among your computer screen an external display and simultaneous output to both When the c...

Page 34: ...tion This key combination may not work with graphic images as it magnifies the screen view by changing the resolution The location and size of software windows may change when the screen view is magnified or the standard view is restored because pressing this key combination changes the resolution When your computer s screen view is magnified switching the view to the external display disables the...

Page 35: ... click Help to see the detailed instructions Action Description Point Slide one finger on the touch pad to place the pointer 2 on an item or object Click Press the left button 3 once Double click Press the left button twice Right click Press the right button 4 once In many applications this action displays a shortcut menu Drag Slide one finger on the touch pad while pressing the left button Scroll...

Page 36: ... MODE button Launches AV Mode Launcher You can change this button assignment with the AV Mode Button Settings utility To start this utility press and hold the AV MODE button See the help file on the AV Mode Button Settings utility for more information You need administrator rights on the computer to change the AV MODE button assignment S1 S2 buttons By default the S1 button launches VAIO Help and ...

Page 37: ...ase the volume Disc drive eject button Ejects the optical disc drive tray If this button does not work try the substitute drive eject button on the optical disc drive Muting button Turns the volume on and off On selected models only Special function button Functions ...

Page 38: ...rence using such software Note that launching or exiting your instant messaging or video editing software does not activate or deactivate the built in MOTION EYE camera respectively Make sure that the camera is activated before using the software The built in MOTION EYE camera cannot be shared by more than one software application If another software application is using the camera exit the applic...

Page 39: ... VAIO Power Management it will take a while to eject the drive tray Note that the substitute drive eject button is disabled when the optical disc drive is not powered When recovering your system turn on the computer and press the substitute drive eject button on the optical disc drive Insert your Recovery Disc into the optical disc drive turn off the computer and then turn on the computer again to...

Page 40: ... the optical disc when the computer is in a power saving mode Standby or Hibernate Doing so may cause the computer to malfunction If you plan to use an external optical disc drive connect the drive before you launch any preinstalled CD DVD program ...

Page 41: ... Supporting DVD R DL CD CD R CD RW DVD most DVD R DVD RW DVD R DVD R DL Double Layer DVD R DL Dual Layer and DVD RW CD R CD RW DVD R DVD RW DVD R DVD R DL Double Layer and DVD RW DVD RW R DL RAM CD CD R CD RW DVD most DVD R DVD RW DVD R DVD R DL Double Layer DVD R DL Dual Layer DVD RW and DVD RAM CD R CD RW DVD R DVD RW DVD R DVD R DL Double Layer DVD RW and DVD RAM DVD RW Supporting DVD R DL CD C...

Page 42: ...ony does NOT guarantee the compatibility of VAIO CD drives with discs that are not compliant with the official CD format standard or DVD standard in relation to DVD drives USING NON COMPLIANT DISCS CAN CAUSE FATAL DAMAGE TO YOUR VAIO PC OR CREATE SOFTWARE CONFLICTS AND CAUSE SYSTEM HANGING For inquiries about disc formats contact the individual publisher of the pre recorded disc or the manufacture...

Page 43: ... 2 1 discs single layer discs with the capacity of 25 GB dual layer discs with the capacity of 50 GB The Blu ray drive on your computer does not support BD RE 1 0 discs and Blu ray cartridge discs Writing data to Ultra Speed CD RW discs is not supported You may need to connect to the Internet when playing copyright protected Blu ray discs Your computer uses a software based decoder to play Blu ray...

Page 44: ...y resident utility software while writing data to a disc This may cause the computer to malfunction When using your software application to burn discs make sure you exit and close all other applications Never touch the surface of the disc Fingerprints and dust on the surface of a disc may cause writing errors Do not switch power modes while using the pre installed software and while using the CD b...

Page 45: ...gion codes indicators are labeled on the DVDs to indicate in which region and on what type of player you can play the disc Unless a 2 Europe belongs to region 2 or all this means that you can play this DVD in most regions of the world is labeled on your DVD disc or on the packaging you cannot play the disc on your computer If you change the DVD region code while the WinDVD software is running rest...

Page 46: ...y an audio CD 1 Insert a disc into the optical disc drive 2 If nothing appears on the desktop then click Start point to All Programs and click to open a CD program such as the SonicStage software If the Audio CD window appears click to select an option ...

Page 47: ...d then click Explore 3 In the Folders panel on the left locate the file s or folder s you want to copy right click the file s or folder s point to Send To and then click the optical disc drive name 4 Close the window 5 Click Start and then My Computer 6 Click the optical disc drive icon under Devices with Removable Storage A new window appears with the file s or folder s you want to copy listed un...

Page 48: ... to DVDs The DVD writing function is available on selected models only See the online Specifications to find the type of your optical disc drive and then Reading and Writing CDs and DVDs page 41 to find about the supported disc media To copy files to a disc 1 Connect the AC adapter to the computer 2 Insert a disc into the optical disc drive 3 If nothing appears on the desktop then click Start poin...

Page 49: ...ine Specifications to find whether your model is equipped with the TV tuner board Media Center provides you with a wide range of TV DVD and video viewing as well as music recording and playback To connect terrestrial or cable TV to your computer 1 Connect one end of an antenna cable cable TV cable not supplied to the VHF UHF port on the computer 2 Connect the other end of the cable to your TV wall...

Page 50: ...yback Forward M button Press to fast forward media at three speeds Skip B button Press to move media forward for example one audio track one DVD chapter and 30 seconds of recorded TV or video Replay b button Press to move media backward for example one audio track one DVD chapter and seven seconds of TV or video Rewind m button Press to move media backward at two speeds Record z button Press to be...

Page 51: ...ndow option When watching full screen TV press OK to return to the previous channel Press OK again to switch between channels O Channel Page buttons Press to change or page up down channels no number input required P Start button Press to open the Media Center Start menu Muting button Press to turn off the sound Press again to restore the sound Q DVD menu button Press to open the main menu on a DV...

Page 52: ...s 1 Turn the remote commander over 2 Press in the tab 1 and lift the battery cover up 3 Insert the supplied two AA batteries into the remote commander 4 Align the battery cover to the remote commander 5 Press down until the cover clicks into place If the remote commander does not operate properly you may need to replace the batteries When the remote commander has not been used for an extended peri...

Page 53: ...ing a PC Card To insert a PC Card 1 Push the PC Card release button so that the release button pops out 2 Push the PC Card release button a second time so that the PC Card slot protector pops out 3 Gently take hold of the protector and pull it out of the slot 4 Insert the PC Card into the PC Card slot with the front label facing up 5 Gently push the PC Card into the slot The PC Card is automatical...

Page 54: ...system to correct the problem Restarting will restore the original state of the computer While the card is inserted the computer may not enter Hibernate power management mode It may enter Standby mode We recommend that you remove the card before the computer enters Hibernate mode Make sure you use the most recent software driver provided by the PC Card manufacturer If an mark appears on the Device...

Page 55: ...move Hardware window appears 2 Select the hardware you want to unplug 3 Click Stop The Stop a Hardware Device window appears 4 Confirm that the device can be safely removed from the system 5 Click OK A window appears explaining that it is safe to remove the device 6 Click Close 7 Push the PC Card release button so that the release button pops out 8 Push the PC Card release button a second time so ...

Page 56: ...accommodate both ExpressCard 34 34 mm wide and ExpressCard 54 54 mm wide media as shown below You can use this slot to transfer data among digital cameras camcorders music players and other audio video devices Hereinafter referred to as the ExpressCard slot and the ExpressCard media ExpressCard 34 media ExpressCard 54 media ...

Page 57: ...or removing an ExpressCard media To insert an ExpressCard media 1 Locate the ExpressCard slot on the right of the computer 2 Push the ExpressCard media release button so that the release button pops out 3 Push the ExpressCard media release button a second time so that the ExpressCard slot protector pops out 4 Gently take hold of the ExpressCard slot protector and pull it out of the slot 5 Hold the...

Page 58: ...xpressCard media Before moving the computer make sure to insert the ExpressCard slot protector into the slot If the media or adapter does not go into the slot easily remove it gently and verify you are inserting it in the proper direction Make sure you use the most recent software driver provided by the ExpressCard media manufacturer ...

Page 59: ...Hardware window appears 2 Select the hardware you want to unplug 3 Click Stop The Stop a Hardware Device window appears 4 Confirm that the device can be safely removed from the system 5 Click OK A window appears explaining that it is safe to remove the device 6 Click Close 7 Push the ExpressCard media release button so that the release button pops out 8 Push the ExpressCard media release button a ...

Page 60: ...ch Memory Stick media types are compatible with your model and if there are any limitations You can purchase Memory Stick media from the Sony Style website www sonystyle europe com or from your local Sony dealer Detailed information about which VAIO computers are compatible with which Memory Stick media can be found at www vaio link com Your computer has been tested and found compatible with the S...

Page 61: ...from accidental erasure or overwriting Move the tab horizontally or vertically to set or release write protection When the erasure prevention switch is off data can be saved on the Memory Stick media When the erasure prevention switch is on data can be read from but not saved on the Memory Stick media Some versions of Memory Stick media do not have an erasure prevention switch ...

Page 62: ...ion of the computer Be sure to hold the Memory Stick media with the arrow pointing in the correct direction as you insert it into the slot To avoid damaging the computer or the Memory Stick media do not force the Memory Stick media into the slot if you cannot insert it smoothly Do not insert more than one Memory Stick media into the slot Inserting the media improperly may damage the computer The c...

Page 63: ...e for details Removing a Memory Stick Media To remove a Memory Stick media 1 Check that the Memory Stick PRO Duo media indicator is off 2 Push the Memory Stick media in toward the computer The Memory Stick media ejects 3 Pull the Memory Stick media out of the slot Always remove the Memory Stick media gently or it may pop out unexpectedly Do not remove the Memory Stick media while the Memory Stick ...

Page 64: ...Always insert the correct memory card into the SD memory card slot Do not attempt to insert a memory card or memory card adapter of a different type into the slot An incompatible memory card or memory card adapter may be difficult to remove from the slot and can cause damage to your computer Use care when inserting or removing a memory card from the slot Do not force the memory card in or out of t...

Page 65: ... computer 2 Hold the memory card with the arrow facing up and pointing toward the memory card slot 3 Carefully slide the memory card into the slot until it clicks into place Do not force the card into the slot If the memory card does not go into the slot easily remove it gently and verify you are inserting it in the proper direction ...

Page 66: ...e SD memory card indicator light is on The card or its data may become damaged To remove a memory card 1 Check that the SD memory card indicator is off 2 Press the extended part of the memory card causing it to extend out from the slot 3 When the card extends carefully pull it out of the slot ...

Page 67: ...to a coin operated telephone and may not work with multiple telephone lines or a private branch exchange PBX Some of these connections may result in excess electrical current and could cause a malfunction in the internal modem If you connect a telephone cable coming through a splitter the modem or connected device may not work properly To set up a dial up connection to the Internet 1 Click Start p...

Page 68: ...lations e g limited number of channels Therefore before activating the WLAN functionality read the Regulations Guide carefully WLAN uses the IEEE 802 11a b g standard which specifies the used technology The standard includes the encryption method Wired Equivalent Privacy WEP which is a security protocol and WiFi Protected Access WPA Proposed jointly by the IEEE and Wi Fi Alliance WiFi Protected Ac...

Page 69: ... communication speed varies depending on the distance between communication devices existence of obstacles between such devices the device configuration the radio conditions and the software in use In addition communications may be cut off depending on the radio conditions The communication range varies depending on the actual distance between communication devices existence of obstacles between s...

Page 70: ... controller or access point Each device communicates directly with other devices in the network You can set up an ad hoc network easily at home If the Wireless connection is initiated by the VAIO computer channel 11 will be selected If the Wireless connection is initiated by peer Wireless LAN equipment the Wireless LAN communication will make use of the channel selected by the peer Wireless LAN eq...

Page 71: ...ck Network and Internet Connections 4 Click Network Connections The Network Connections window appears 5 Right click Wireless Network Connection then click Properties The Wireless Network Connection Properties window appears 6 Select the Wireless Networks tab 7 Click the Add button The Wireless network properties window appears 8 Enter a network name SSID 2 You can choose a 32 digit alphanumeric n...

Page 72: ...ter ad hoc networks only option button 18 Click Close 19 Click OK The computer is ready to communicate with another computer 1 See the online Specifications to see whether your model supports the Bluetooth functionality and or the IEEE 802 11a b g standard 2 If you want to communicate between two or more computers you need to configure all these computers in the exact same way This means that you ...

Page 73: ...ppears 4 In the right panel under LAN or High Speed Internet right click Wireless Network Connection 5 Click Properties The Wireless Network Connection Properties window appears 6 On the Wireless Networks tab click Advanced The Advanced window appears 7 Click to select Any available network access point preferred and click Close 8 Click OK 9 Close the Network Connections window 10 Turn off the WIR...

Page 74: ... Access Point The access point bridges the wireless and wired LAN and acts as a central controller for the Wireless LAN The access point coordinates transmission and reception from multiple wireless devices within a specific range The access point will select which channel to use on an infrastructure network For details on how to select the channel that will be used by the access point see the man...

Page 75: ...ick Network and Internet Connections 5 Click Network Connections The Network Connections window appears 6 In the right panel under LAN or High Speed Internet double click Wireless Network Connection The Wireless Network Connection window appears 7 Select the network you want to use 8 Enter the network key 9 Click Connect After 30 seconds the connection is established See the online Specifications ...

Page 76: ...You can establish wireless communication between your computer and other Bluetooth devices such as another computer or a mobile phone You can transfer data between these devices without cables and up to 10 meters range in open space To connect to a Bluetooth device 1 Turn on the WIRELESS switch 2 Double click on the taskbar to display the Wireless Device Switch window 3 Select the Enable Bluetooth...

Page 77: ...cation Type of operating system Use of both Wireless LAN and Bluetooth functionalities at the same time on the computer Size of file being exchanged Note that due to limitations of the Bluetooth standard large files may occasionally be corrupted during continuous transfer due to electromagnetic interference from the environment All Bluetooth devices must be certified to make sure that the applicab...

Page 78: ...used by third party companies As general characteristics of Bluetooth technology connecting multiple Bluetooth devices to your computer may cause bandwidth congestion resulting in poor performance of the devices Bluetooth Security The Bluetooth wireless technology has an authentication function which allows you to determine whom you choose to communicate With the authentication function you can av...

Page 79: ...IO Computer Communicating with Another Bluetooth Device You can connect your computer to a Bluetooth device such as another computer a mobile phone a PDA a headset a mouse or a digital camera without the use of any cables ...

Page 80: ...uetooth functionality For setting up and using the Bluetooth functionality see the help file on the Bluetooth utility software To see the help file 1 Right click the Bluetooth icon on the taskbar and select Help from the menu Stopping the Bluetooth Connection To stop the Bluetooth connection turn off the WIRELESS switch The Bluetooth indicator turns off ...

Page 81: ...ocking Station page 82 Connecting External Speakers page 91 Connecting an External Display page 92 Selecting Display Modes page 101 Using the Multiple Monitors Function page 102 Connecting an External Microphone page 104 Connecting a Universal Serial Bus USB Device page 105 Connecting a Printer page 108 Connecting an i LINK Device page 109 Connecting to a Network LAN page 111 ...

Page 82: ...accessory Locating Ports on the Multi Function Bay Docking Station Back A DC IN port page 24 B Hi Speed USB USB 2 0 ports 1 page 105 C DVI D port page 93 D MONITOR VGA port page 93 E OPTICAL OUT port Output frequency 96 kHz 48 kHz 44 kHz Variable Connect digital equipment such as an AV amplifier F PHONES OUT jack 2 page 91 G VIDEO OUT port page 97 H S VIDEO OUT port page 97 I Network Ethernet port...

Page 83: ...cking station and the AC outlet while using the multi function bay docking station this may cause data damage or hardware malfunctions A IN USE indicator page 88 B UNDOCK button page 88 C PUSH RELEASE button page 88 D DC IN indicator Illuminates when the multi function bay docking station is powered E Multi function bay F Multi function bay unit eject button See the manual that came with the optio...

Page 84: ...unction bay docking station To attach your computer to the multi function bay docking station To prevent loss of unsaved data be sure to turn off your computer before attaching it to the multi function bay docking station 1 Disconnect all peripherals from the computer 2 Use a coin or similar object 1 to unscrew the screw 2 on the bottom of the multi function bay docking station 3 ...

Page 85: ... match the size of your computer 4 Tighten the screw on the bottom of the multi function bay docking station 5 Plug the power cord 5 into the AC adapter 6 and an AC outlet 6 Plug the cable attached to the AC adapter 6 into the DC IN port 7 on the multi function bay docking station ...

Page 86: ...ver on the bottom of the computer 8 Place the computer on the multi function bay docking station Bring the arrows on the back of the computer and on the multi function bay docking station together so that the connector on the bottom of the computer comes in contact with that on the docking station ...

Page 87: ...on the computer Use the AC adapter supplied with the multi function bay docking station Do not move the computer while attached to the multi function bay docking station this may detach the multi function bay docking station and cause damage to the multi function bay docking station and the computer ...

Page 88: ...ator is lit may result in loss of unsaved data or a failure of the computer When the battery is running out of power disconnecting the computer from the multi function bay docking station may result in loss of unsaved data Do not disconnect the computer from the multi function bay docking station during video playback Be sure to close video playback software before disconnection To disconnect your...

Page 89: ...until the IN USE indicator 2 turns off and then press the PUSH RELEASE button 3 3 Lift the computer away from the multi function bay docking station 4 Close the multi function bay docking station connector cover on the bottom of the computer ...

Page 90: ...ft the computer away from the multi function bay docking station 4 Close the multi function bay docking station connector cover on the bottom of the computer It is extremely important to close the multi function bay docking station connector cover after disconnecting the computer from the multi function bay docking station If the cover is left open dust may get inside and damage the computer To di...

Page 91: ... speaker cable 1 into the headphones jack 2 on the computer or on the multi function bay docking station 2 Plug the other end of the speaker cable to the external speaker 3 3 Turn down the volume of the speakers before you turn them on Make sure your speakers are designed for computer use Do not place floppy disks on the speakers their magnetic field may damage the data on the disks ...

Page 92: ...er display or a projector Connecting a Computer Display page 93 Connecting a Multimedia Computer Display page 95 Connecting a TV page 97 Connecting a Projector page 99 Connect the power cord after connecting all other cables Connected external displays are used as second screens On Windows systems only you can also use an external display to set up multiple monitors ...

Page 93: ...ug one end of the display s power cord 1 into the display and the other end into an AC outlet 2 If you want to connect a VGA monitor plug the display cable 2 not supplied into the monitor VGA port 3 a on the computer or on the multi function bay docking station 3 If you want to connect a TFT DVI monitor plug the display cable not supplied into the DVI D port on the multi function bay docking stati...

Page 94: ...tal Visual Interface Digital It is a type of DVI connector that supports only digital video signals no analog video signals It has 24 pins A DVI I connector Digital Visual Interface Integrated supports digital video and analog video signals It has 29 pins ...

Page 95: ...rt on the computer is disabled when the computer is attached to the multi function bay docking station 1 Plug the power cord of the multimedia computer display 1 into an AC outlet 2 Plug the display cable 2 not supplied into the monitor VGA port 3 a on the computer or on the multi function bay docking station 3 Plug the speaker cable 4 into the headphones jack 5 on the computer or on the multi fun...

Page 96: ...96 n N Using Peripheral Devices ...

Page 97: ...omputer is attached to the multi function bay docking station make sure to use the S VIDEO OUT port on the docking station 3 Plug one end of the audio cable not supplied into the headphones jack on the computer or on the multi function bay docking station and the other end to the TV 4 Switch the input channel of the TV to external input 5 Set up the TV configuration system The multi function bay d...

Page 98: ...io signals If device drivers other than the ones provided by Sony are used the image may not be displayed and the audio may not be heard Always use the device driver provided by Sony for updates You can connect the HDMI out to an AV amplifier and audio will be heard through the AV amplifier and then another HDMI cable can be connected from the AV amplifier to the TV for the display See the manual ...

Page 99: ... when the computer is attached to the multi function bay docking station 1 Connect the power cord 1 of the projector into an AC outlet 2 Plug the RGB signal cable 2 into the monitor VGA port 3 a on the computer or on the multi function bay docking station 3 Plug the audio cable 4 not supplied into the headphones jack 5 on the computer or on the multi function bay docking station 4 Plug the RGB sig...

Page 100: ...100 n N Using Peripheral Devices ...

Page 101: ...ur computer If you want to work on your computer screen and the external display at the same time see Using the Multiple Monitors Function page 102 for more information To select a display 1 Right click on the desktop and select NVIDIA Control Panel from the menu 2 Click the Display icon 3 Click Change Display Configuration 4 Follow the on screen instructions to change the settings ...

Page 102: ...o drag objects such as an open application window or a toolbar from one display to the other Your external display may not support the Multiple Monitors function Certain software applications may not be compatible with Multiple Monitors settings Make sure that the computer does not enter Standby or Hibernate mode while you are using Multiple Monitors mode otherwise the computer may not return to N...

Page 103: ...to change the settings You can also change one of the S button assignments to activate the Multiple Monitors mode with the respective S button To change the S button assignments press and hold any S button to display the window for changing the assignment For details on the S buttons see Using Special function Buttons page 36 Additionally you can set the display colors and resolution for each disp...

Page 104: ...e If you need to use a sound input device for example to chat on the Internet you need to plug in an external microphone To connect an external microphone Plug the microphone cable 1 into the microphone jack 2 m Make sure your microphone is designed for computer use ...

Page 105: ...ce to the USB ports Do not put the computer into a bag or carrying case when it has USB devices connected Connecting a USB Mouse To connect a USB mouse 1 Choose the USB port 1 you prefer to use 2 Plug the USB mouse cable 2 into the USB port You can now use your USB mouse 3 The VAIO USB mouse software driver is preinstalled on the computer As a result you only need to plug the USB mouse into the US...

Page 106: ... connect it to your computer To connect a USB floppy disk drive 1 Choose the USB port 1 you prefer to use 2 Plug the USB floppy disk drive cable 2 into the USB port Your USB floppy disk drive 3 is now ready for use When using a USB floppy disk drive do not apply force on the USB port This may cause a malfunction ...

Page 107: ...computer To disconnect a USB floppy disk drive 1 Close all programs accessing the floppy disk drive 2 Double click the Safely Remove Hardware icon on the taskbar The Safely Remove Hardware window appears 3 Select the floppy disk drive you want to unplug 4 Click Stop The Stop a Hardware device window appears 5 Make sure the floppy disk drive is selected and click OK A message appears stating it is ...

Page 108: ...ting a Printer Using the USB Port You can connect a USB printer compatible with your version of Windows to the computer To connect a printer using the USB port 1 Plug the printer power cord into an AC outlet 1 2 Choose the USB port 3 you prefer to use 3 Plug one end of a USB printer cable 2 into the USB port and the other end to your printer ...

Page 109: ...i LINK cables compatible with the computer include cables with the following part numbers VMC IL4415 a 1 5 meter cable with a 4 pin connector at each end VMC IL4408 Series a 0 8 meter cable with a 4 pin connector at each end The optional i LINK cables may not be available depending on the country or area of your residency An i LINK connection with other compatible devices is not fully guaranteed T...

Page 110: ...into the DV In Out ports 3 on the digital video camcorder 2 Launch the DVgate Plus software On Sony digital video cameras ports labeled DV Out DV In Out or i LINK are i LINK compatible The Sony digital video camcorder shown here is an example your digital video camcorder may need to be connected differently You cannot access the pictures stored on a Memory Stick media when using an i LINK connecti...

Page 111: ...n bay docking station and the other end to your network For detailed settings and devices needed to connect to the network see your network administrator Available only via the network Ethernet port on the optional multi function bay docking station The computer can be connected to the network with the default settings When the computer is attached to the optional multi function bay docking statio...

Page 112: ...nnector is connected to the telephone lines mentioned below high electric current to the connector may cause damage overheating or fire Home intercom speakerphone or business use telephone lines multi line business telephone Public telephone subscriber line PBX private branch exchange Do not plug a telephone cable into the network port ...

Page 113: ...of your computer Among other things you will learn how to use and customize the look of your Sony software and utilities etc Setting the Password page 114 Setting Up Your Computer with VAIO Control Center page 116 Using the Power Saving Modes page 117 Managing Power with VAIO Power Management page 122 Configuring Your Modem page 124 ...

Page 114: ...sistance to reset it a password reset fee will be charged and your computer may need to be sent in for depot service for password reset To add the power on password 1 Turn on the computer 2 Press the F2 key when the VAIO logo appears The BIOS setup screen appears If not restart the computer and press the F2 key several times when the VAIO logo appears 3 Press the or key to select Security to displ...

Page 115: ...ter and press the F2 key several times when the VAIO logo appears 3 Enter the current password for Enter Password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set Machine Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password...

Page 116: ...lick Start point to All Programs and click VAIO Control Center The VAIO Control Center window appears 2 Select the desired control item and change the settings 3 Once finished click OK The setting of the desired item has been changed For more information about each option click Help on the VAIO Control Center window to display the help file Some of the control items will not be visible if you open...

Page 117: ...power you should be aware that the computer automatically enters Hibernate mode when the remaining battery charge becomes short regardless of the power management setting you select If the battery level falls below 10 percent you should either attach the AC adapter to recharge the battery or shut down the computer and install a fully charged battery Using Normal Mode This is the normal state of th...

Page 118: ...the computer will turn off automatically You will lose any unsaved data When the computer is in Standby mode you cannot insert a disc The computer comes out of Standby mode quicker than out of Hibernate mode Standby mode uses more power than Hibernate mode If the battery runs down when the computer enters Standby mode you will lose any unsaved data Going back to the previous work state is impossib...

Page 119: ...o change the Standby mode settings 1 Click Start and then Control Panel 2 Click Performance and Maintenance 3 Click Power Options The Power Options Properties window appears 4 Select the Power Schemes tab 5 Change the System Standby settings ...

Page 120: ...ht is off in this mode To activate Hibernate mode Press the Fn F12 keys The Hibernating screen appears and the computer enters Hibernate mode Alternatively 1 Click Start and then Turn Off Computer 2 Click Hibernate To return to Normal mode Turn on the computer by pressing the power button The computer returns to its previous state If you press the power button for more than four seconds the comput...

Page 121: ...e time of shutting down or resuming When the computer is in Hibernate mode you cannot insert a disc Hibernate mode requires more time than Standby mode to be activated It takes more time to return to Normal mode from Hibernate mode than from Standby mode Hibernate mode uses less power than Standby mode Do not move the computer until its power indicator light turns off ...

Page 122: ...are Activating VAIO Power Management When you start the computer a power status icon appears on the taskbar This icon indicates what kind of power source you are using at that time for example AC power If you double click this icon the window appears showing your power status VAIO Power Management functionalities are added to the Windows Power Options Properties To activate VAIO Power Management 1...

Page 123: ...er scheme 1 Click Start and then Control Panel 2 Click Performance and Maintenance 3 Click Power Options The Power Options Properties window appears 4 Select the tab for power scheme settings 5 Select a power scheme from the drop down list 6 If you now select the VAIO Power Management tab you see that the selected power scheme appears on the tab 7 If necessary you can change the items in the list ...

Page 124: ...dow appears If you do not see the Phone and Modem Options window click Switch to Classic View on the left side 4 Select your location on the Dialing Rules tab 5 Click the Edit button to change the current configuration The Edit Location window appears Or Click the New button to configure your modem The New Location window appears 6 Check the country region settings and make sure it matches the pla...

Page 125: ...125 n N Customizing Your VAIO Computer 9 Click Apply OK Your modem is configured Before applying new country settings please make sure your phone cable is disconnected from your computer ...

Page 126: ...our guarantee due to mishandling we recommend that You contact your dealer to install a new memory module You do not install it yourself if you are not familiar with upgrading memory on a computer You do not touch the connectors or open the memory panel For the type of module and amount of memory installed on your model refer to the online Specifications Contact VAIO Link if you need assistance ...

Page 127: ...dule ensure the following The procedures described in this document assume familiarity with the general terminology associated with personal computers and with the safety practices and regulatory compliance required for using and modifying electronic equipment Turn off the computer and disconnect the system from its power source that is battery or AC adapter and from any telecommunication links ne...

Page 128: ... to the computer and any repair costs will not be covered by the warranty Do not place the memory module in places subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 35 C or less than 5 C High humidity Handle the memory module with care To ...

Page 129: ... cools down 4 Unscrew the screw indicated by the arrow below on the bottom of the computer and remove the memory module compartment cover 5 Touch a metal object such as the connector panel on the back of the computer to discharge static electricity 6 Remove the memory module Pull the latches in the direction of the arrows 1 The memory module is released Make sure that the memory module tilts up an...

Page 130: ...sh it in until it clicks into place If you use only one memory module make sure to insert it to the slot that is closer to the back of your computer Do not touch any other components on the motherboard 9 Replace the memory module compartment cover 10 Tighten the screw on the bottom of the computer 11 Reinstall the battery and turn on the computer ...

Page 131: ...nt to All Programs and click VAIO Control Center 3 Double click the System Information folder in the VAIO Control Center window 4 Double click the System Information icon in the System Information folder You can view the amount of system memory If the additional memory does not appear repeat the whole procedure and restart the computer ...

Page 132: ...andling the LCD Screen page 133 On Using the Power Source page 134 On Handling Your Computer page 135 On Using the Built in MOTION EYE Camera page 137 On Handling Floppy Disks page 137 On Handling Discs page 138 On Using the Battery Pack page 139 On Using Headphones page 140 On Handling Memory Stick Media page 140 On Handling the Hard Disk page 141 ...

Page 133: ...dual image may appear on the LCD screen if the same image is displayed for a lengthy period of time The residual image disappears in a while You can use a screen saver to prevent residual images The LCD screen becomes warm during operation This is normal and does not indicate a malfunction The LCD screen is manufactured using high precision technology You may however see tiny black points and or b...

Page 134: ...d by sudden power surges in an electrical storm for example Do not place heavy objects on the power cord To disconnect the cord pull it out by the plug Never pull the cord itself Unplug the computer from the AC outlet if you are planning to not use the computer for a long time Make sure that the AC outlet is easily accessible When the AC adapter is not used unplug it from the AC outlet Use the AC ...

Page 135: ...r air ducts Direct sunlight Excessive dust Moisture or rain Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 35 C or less than 5 C High humidity Do not place electronic equipment near the computer The electromagnetic field of the computer may cause a malfunction Provide adequate air circulation to prevent internal heat fro...

Page 136: ...warm one moisture may condense inside the computer In this case allow at least one hour before turning on the computer If any problems occur unplug the computer and contact VAIO Link Make sure you disconnect the power cord before cleaning the computer To avoid losing data if the computer is damaged back up your data regularly ...

Page 137: ...f the built in MOTION EYE camera with a blower brush or a soft brush If the lens is extremely dirty wipe it off with a soft dry cloth Do not rub the plate as it is force sensitive On Handling Floppy Disks Do not open the shutter manually or touch the surface of the floppy disk Keep floppy disks away from magnets Keep floppy disks away from direct sunlight and other sources of heat Keep the floppy ...

Page 138: ...solvents such as benzine thinner alcohol commercially available cleaners or anti static spray which may cause damage to the disc For normal cleaning hold the disc by its edge and use a soft cloth to wipe the surface from the center out If the disc is badly soiled moisten a soft cloth with water wring it out well and use it to wipe the surface of the disc from the center out Wipe off any remaining ...

Page 139: ... battery will not be charged and the notebook will not function While the battery is in use or being charged the battery pack heats up This is normal and is not cause for concern Keep the battery pack away from all sources of heat Keep the battery pack dry Do not open or try to disassemble the battery pack Do not expose the battery pack to any mechanical shock If you are not using the computer for...

Page 140: ...r discontinue use On Handling Memory Stick Media Do not use the media in locations that are subject to static electricity or electrical noise Do not touch the Memory Stick media connector with your finger or metallic objects Use only the adhesive label supplied with the Memory Stick media as a label Do not bend drop or apply strong shock to the Memory Stick media Do not disassemble or modify Memor...

Page 141: ...ould be careful when handling the computer To avoid damaging your hard disk Do not subject the computer to sudden movements Keep the computer away from magnets Do not place the computer in a location subject to mechanical vibration or in an unstable position Do not move the computer while the power is on Do not turn off the power or restart the computer while reading or writing data to disk Do not...

Page 142: ...efore contacting VAIO Link Computer page 144 System Security page 152 Battery page 154 Built in MOTION EYE Camera page 156 Internet page 159 Networking page 161 Bluetooth Technology page 164 CDs and DVDs page 168 Display page 173 Printing page 177 Microphone page 178 Mouse page 179 Speakers page 180 Touch Pad page 181 Keyboard page 182 Floppy Disks page 183 PC Cards page 184 Audio Video page 185 ...

Page 143: ...143 n N Troubleshooting Memory Stick Media page 186 Peripherals page 187 Multi Function Bay Docking Station page 188 ...

Page 144: ...e it is plugged into a power source and turned on Make sure the brightness and contrast controls are adjusted correctly See the manual that came with your display for more information Disconnect the AC adapter and remove the battery Wait three to five minutes Reattach the AC adapter and reinstall the battery and press the power button to turn on your computer Condensation may cause your computer t...

Page 145: ...ppears 5 Select Yes and press the Enter key 6 Select Exit Save Changes or Exit Setup and press the Enter key The message Save configuration changes and exit now appears 7 Select Yes and press the Enter key Your computer restarts If this occurs frequently contact VAIO Link What should I do if the power indicator Green lights but my computer screen stays blank Follow these steps 1 Press the power bu...

Page 146: ...dow appears click Turn Off from the Shut Down menu When the Windows Security window appears click Shut Down If your computer still does not turn off press and hold the power button or slide and hold the power switch until the computer turns off If your computer stops responding while playing a CD or DVD press the Ctrl Alt Delete keys simultaneously You can turn off the computer from Windows Task M...

Page 147: ... from the Shut Down menu to restart the computer 4 If this procedure does not work press and hold the power button or slide and hold the power switch until the computer turns off What should I do if the battery indicator is flashing and my computer does not start This symptom could be due to the battery pack not being installed properly To resolve this symptom turn off your computer and remove the...

Page 148: ...forming the above it means the installed battery pack is not compatible Remove the battery pack and contact VAIO Link Why is the sound of my computer s fan so loud Your computer s fan may be running at a high speed to cool the CPU By lowering the CPU speed you also lower the speed and noise level of the computer s fan You can use the power schemes to lower the CPU speed To lower the CPU speed usin...

Page 149: ...he power indicator goes off Wait for 10 or 15 seconds then restart your computer and enter the correct password When entering the password check that the Num lock indicator and Caps lock indicator are off If any are lit press the Num Lk key or the Caps Lock key to turn off the indicator before entering the password What should I do if my game software does not work or it keeps crashing Check the w...

Page 150: ... turn off action has passed The originally selected VAIO s screen saver disables the timer setting which you can select using the Windows power options for your computer screen to turn off Change the originally selected VAIO s screen saver What should I do if I cannot boot my computer from the USB floppy disk drive connected to the computer To boot your computer from the USB floppy disk drive you ...

Page 151: ...the or key to select Exit select Exit Save Changes or Exit Setup and then press the Enter key The message Save configuration changes and exit now appears 6 Select Yes and press the Enter key Your computer restarts and you will hear the startup sound at the specified volume level You can also show hide the VAIO animation logo at startup On the screen that is displayed after step 2 above select VAIO...

Page 152: ...perating system is preinstalled on your computer The best way to protect your computer against security threats such as viruses is to download and install the latest Windows updates regularly You can get important Windows updates by doing the following Your computer must be connected to the Internet before you can receive updates 1 Connect to the Internet 2 Click the Automatic Updates icon on the ...

Page 153: ... Security icon on the taskbar If you have not previously registered the antivirus software a series of information wizards appears 1 Follow the on screen instructions to complete each wizard 2 Double click the Norton Internet Security icon again The Norton Internet Security window appears If you have previously registered this antivirus software the Norton Internet Security window automatically ap...

Page 154: ...uld I recharge the battery When the battery level falls below 10 percent When both the battery and power indicators blink When you have not used the battery for a long time When should I replace the battery If the battery power is still low after charging it the battery may be reaching the end of its life and should be replaced Should I be concerned that the installed battery is warm No it is norm...

Page 155: ...m from entering Hibernate mode save your data frequently to avoid losing data See Using Hibernate Mode page 120 for information on how you can manually activate Hibernate mode Why doesn t my computer enter Hibernate mode You may first need to enable Hibernate mode Follow these steps 1 Click Start and then Control Panel 2 Click Performance and Maintenance 3 Click Power Options The Power Options Pro...

Page 156: ...s not indicate a malfunction If the problem persists restart your computer Why are captured images poor in quality The images captured under the fluorescent lamp may show reflection of the light A dark portion in captured images may appear as a noise If the front mirror plate over the lens is dirty you cannot take a clear shot Clean the lens See On Using the Built in MOTION EYE Camera page 137 Why...

Page 157: ... mismatch between lighting output frequency and shutter speed To reduce flicker noise change the pointing direction of the camera or the screen brightness In some software applications you can set an appropriate value to Flickness one of the camera properties to eliminate flicker noise Why is the video input from the built in MOTION EYE camera suspended for a few seconds The video input may be sus...

Page 158: ...ance and Maintenance icon 3 Click the System icon 4 Click Device Manager on the Hardware tab 5 Double click Imaging devices 6 Right click Sony Visual Communication Camera VGP VCC1 and click Update Driver What should I do if my computer becomes unstable when it enters Standby or Hibernate mode while the built in MOTION EYE camera is in use Do not place your computer into Standby or Hibernate mode w...

Page 159: ...elephone number the program is dialing is correct Make sure the software you are using is compatible with your computer s modem All preinstalled Sony programs are compatible Make sure the modem is the only device connected to your phone line Follow these steps to check the settings 1 Click Start and then Control Panel 2 Click Printers and Other Hardware 3 Click Phone and Modem Options 4 On the Mod...

Page 160: ... properly to other PC based modems fax machines or your Internet Service Provider ISP do any of the following Ask your telephone company to verify your telephone line is free of any line noise If your problem is fax related make sure there are no problems with the fax machine you are calling and that it is compatible with fax modems If you are having a problem connecting with your ISP make sure th...

Page 161: ...tart and then Control Panel 2 Click Network and Internet Connections 3 Click Network Connections 4 Right click Wireless Network Connection 5 Click Properties 6 Click the Wireless Networks tab 7 Click View Wireless Networks to see that your access point is selected Make sure the encryption key is correct What should I do if I cannot access the Internet Check the access point settings See the manual...

Page 162: ...oaded depending on how many other devices are communicating via the access point If your access point interferes with other access points change the access point channel See the manual that came with your access point for more information How do I avoid data transfer interruptions When your computer is connected to an access point data transfer interruptions may occur when using large files or if ...

Page 163: ... using a wireless LAN access point see connectivity information contained in the manual that came with your access point Why does the network connection stop when I change the encryption key Two computers with built in wireless LAN may lose a peer to peer network connection if the encryption key is changed You can either change the encryption key back to the original profile or re enter the key on...

Page 164: ... may not be able to communicate with the device What should I do if I cannot find the Bluetooth device with which I want to communicate Check that the Bluetooth functionality of the device with which you want to communicate is on See the other device s manual for more information If the device with which you want to communicate is already communicating with another Bluetooth device it may not be f...

Page 165: ...If a custom Bluetooth security level is selected click the Default level button 4 Click OK The data transfer distance can be shorter than 10 meters depending on existing obstacles between the two devices on radio wave quality and on the operating system or the software in use Try to move your computer or to place both devices closer If the device with which you want to communicate is already commu...

Page 166: ...ected by distance and obstructions You may need to move your computer away from obstructions or closer to the device to which it is connected Identify and remove obstacles between your computer and the device to which it is connected Note that due to limitations of the Bluetooth standard large files may occasionally be corrupted during continuous transfer due to electromagnetic interference from t...

Page 167: ...t the utility cannot assign a dynamic IP address to the device and fails Do not specify IP addresses when using a PAN Why can t I use the Bluetooth functionality when I log on to my computer as a limited user The Bluetooth functionality may not be available to users with limited rights on your computer Log on to the computer as a user with administrator rights Why can t I connect to a Bluetooth de...

Page 168: ...e your computer is on If power supply to the optical disc drive is disabled by VAIO Power Management the substitute drive eject button on the optical disc drive will not work Use the disc drive eject button located to the upper left of the keyboard Note that it will take a while to eject the drive tray if the optical disc drive is not powered If the disc drive eject button does not work click Star...

Page 169: ...If you are playing a CD or DVD and cannot hear sound do any of the following Double click the Volume icon on the taskbar and click to cancel the Master Volume Mute All and Wave Mute check boxes Check the volume setting in the audio mixer If you are using external speakers check the volume settings on the speakers and the connections between the speakers and your computer Make sure the CD audio fea...

Page 170: ...ke sure an adhesive label is not affixed to the CD or DVD Adhesive labels can come off while the disc is in the optical disc drive and damage the drive or cause it to malfunction If a region code warning appears the disc may be incompatible with the optical disc drive Check the DVD package to make sure the region code is compatible with the optical disc drive If you notice condensation on your com...

Page 171: ...ed models only See the online Specifications to see whether your model is equipped with an optical disc drive capable of DVD writing Make sure you are using the correct DVD recordable media Check which DVD recordable format is compatible with your computer s built in DVD recorder Note the possibility that some brands of DVD recordable media do not work The preinstalled software on your computer do...

Page 172: ...l disc drive icon and select Properties 3 Click the Recording tab 4 Click to cancel the Enable CD recording on this drive check box 5 Click OK Canceling the Enable CD recording on this drive check box disables writing data to CD R and CD RW discs To write data to such discs make sure to select this check box You cannot add data to DVD RAM discs with data already written by the Roxio DigitalMedia s...

Page 173: ...is using battery power make sure the battery is installed properly and is charged See Using the Battery Pack page 26 for more information If the display mode is set to external display press the Fn F7 keys See Combinations and Functions with the Fn Key page 33 for more information Why can t I view the whole screen image of a DVD video on my TV screen The screen resolution may not be properly set W...

Page 174: ...o reduce the size and to the right to increase the size of the screen resolution How do I switch the display output from my computer screen to TV Press the Fn F7 keys to view the image either on your computer screen or on your TV See Combinations and Functions with the Fn Key page 33 for more information Why doesn t my computer screen display a video If the external display is selected for the dis...

Page 175: ... do the following procedure you must have administrator rights on your computer 1 Click Start and then Control Panel 2 Click Performance and Maintenance 3 Click Power Options 4 Select the tab for power scheme settings 5 Select the desired power scheme from the drop down list 6 On the VAIO Power Management tab select No change for LCD Brightness 7 Click OK The preference for the LCD brightness adju...

Page 176: ...essing the Fn F7 keys What should I do if the Fn F7 keys do not switch the display output to the external display connected to the monitor VGA port on my computer When your computer is attached to the optional multi function bay docking station the monitor VGA port on your computer is disabled Thus pressing the Fn F7 keys toggles between the computer screen and the external display connected to th...

Page 177: ...then restart the computer If the bidirectional communication functions are provided with your printer disabling the functions on your computer may enable printing Follow these steps 1 Click Start and then Control Panel 2 Click Printers and Other Hardware 3 Click Printers and Faxes 4 Right click the printer icon and select Properties 5 Click the Ports tab 6 Click to cancel the Enable bidirectional ...

Page 178: ...f you are using an external microphone make sure the microphone is turned on and is properly plugged into the microphone jack on your computer The muting button may have been pressed Check to see if the muting indicator light is on If it is press the muting button to turn on the volume ...

Page 179: ...use is not installed If you are playing a disc press the Ctrl Alt Delete keys simultaneously to stop playback and restart your computer If you still cannot use the pointer do any of the following Press the Ctrl Alt Delete keys simultaneously In the Windows Task Manager window select Restart from the Shut Down menu to restart your computer Press and hold the power button When your computer turns of...

Page 180: ...ower make sure the battery is installed properly and is charged If your speakers require external power make sure the speakers are connected to a power source See the manual that came with your speakers for more information What should I do if I cannot hear sound from my speakers If your computer is using battery power make sure the battery is properly installed and is charged If you are using a p...

Page 181: ...e is not installed You may have disabled the touch pad without connecting a mouse to your computer See Using the Touch Pad page 35 How do I change the left and right button assignments If your computer is interpreting a single click as a double click you may want to change the button assignments Follow these steps 1 Click Start and then Control Panel 2 Click Printers and Other Hardware 3 Click Mou...

Page 182: ...change the keyboard configuration follow these steps 1 Click Start and then Control Panel 2 Click Date Time Language and Regional Options and click Regional and Language Options 3 Change the settings as desired What should I do if I cannot enter certain characters with the keyboard If you cannot enter U I O P J K L M and so on the Num Lk key may be activated Check that the Num lock indicator is of...

Page 183: ...e LED indicator on the floppy disk drive to turn off 3 Push the eject button to remove the disk and disconnect the USB floppy disk drive from your computer 4 Reconnect the floppy disk drive by inserting the USB connector with the USB icon facing upward into the USB port 5 Restart the computer by clicking Start Turn Off Computer and then Restart What should I do if I cannot write data to a floppy d...

Page 184: ...ot using a Sony PC Card Why doesn t my computer recognize attached devices For some PC Cards if you alternate between normal power operation and the Standby or Hibernate modes while the card is inserted into the PC Card slot your computer may not recognize the PC Card or the connected device Restart the computer Why can t I insert my PC Card Make sure you are inserting the card correctly See Inser...

Page 185: ...ark of Sony used only to designate that a product contains an IEEE 1394 connection The i LINK connection may vary depending on the software applications operating system and compatible i LINK devices All products with an i LINK connection may not communicate with each other See the manual that came with your compatible i LINK device for more information on operating conditions and proper connectio...

Page 186: ...ng the Memory Stick Formatter software preinstalled on your computer For instructions about formatting a Memory Stick media see the help file on the Memory Stick Formatter software Why can t I save music files onto my Memory Stick media Copyright protected music cannot be checked out to any Memory Stick media other than MagicGate Memory Stick media Using recorded music requires permission of the c...

Page 187: ...Try using a different USB port on your computer The driver could be installed to the specific port you used the first time you connected the device See the manual that came with your USB device for more information You may need to install software before you connect the device Try connecting a simple low powered device such as a mouse to test if the port is working at all USB hubs may prevent a de...

Page 188: ... the devices connected to the multi function bay docking station Make sure to use the AC adapter supplied with the multi function bay docking station to connect the docking station to a power source The multi function bay docking station does not work on the battery installed in your computer ...

Page 189: ... have any problem with the computer you can access the VAIO Link web site for troubleshooting Go to http www vaio link com e Support This interactive part of our web site http www vaio link com allows you to get in contact with our dedicated support team over the internet Using a personalized account you can log your technical queries with ease VAIO Link help lines Before contacting VAIO Link by t...

Page 190: ...O Link e Support Web Portal How can I access the e Support portal When you register your computer you will automatically receive an email with the link to the e Support Web Portal your Customer ID and some basic explanation a few hours later All you need to do is activate your account by clicking on the provided link in the email You are now ready to create your first case You can access the e Sup...

Page 191: ...es from Monday till Friday between 8am and 6pm Is there a cost involved for using e Support No this is a complete free of charge service offered to all registered VAIO customers How do I know when the e Support Team has handled my query case As soon as your case has been dealt with by our e Support Team you will receive an email notifying you that your case has been updated ...

Page 192: ...t a product contains an IEEE 1394 connection Adobe Adobe Acrobat Elements Adobe Acrobat Professional Adobe Reader Adobe Premiere Elements and Adobe Photoshop Elements are trademarks of Adobe Systems Incorporated Norton Internet Security 2005 AntiSpyware Edition Norton Password Manager 2004 and Norton Ghost 10 Try Buy are trademarks or registered trademarks of Symantec Corporation Roxio DigitalMedi...

Page 193: ...g LLC All other names of systems products and services are trademarks of their respective owners In the manual the or marks are not specified Specifications are subject to change without notice All other trademarks are trademarks of their respective owners Please see the online Specifications to see what software is available for your model ...

Page 194: ... 2006 Sony Corporation n ...

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