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Troubleshooting
What should I do if I cannot write data to CD media?
❑
Do not launch any software application or allow any to launch automatically, not even a screen saver.
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Do not use the keyboard.
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Do not use a CD-R/RW disc that has an adhesive label affixed to it. This could cause a write error or other damage.
What should I do if I cannot write data to DVD media?
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Make sure you are using the correct DVD recordable media.
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Check which DVD recordable format is compatible with your computer's built-in DVD recorder. Note the possibility that
some brands of DVD recordable media do not work.
What should I do if I cannot write data to DVD-RAM media using Windows functions?
Follow these steps to change the settings:
1
Click Start and then My Computer.
2
Right-click the optical disc drive icon and select Properties.
3
Click the Recording tab.
4
Click to cancel the Enable CD recording on this drive check box.
5
Click OK.
!
Canceling the Enable CD recording on this drive check box disables writing data to CD-R and CD-RW discs. To write data to such discs, make sure to
select this check box.
You cannot add data to DVD-RAM discs with data already written by the Roxio DigitalMedia software due to difference in disc formatting. Attempt to
add data to such a disc will re-format the disc, resulting in loss of the entire written data.
