Sony VAIO VPCYA Series User Manual Download

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110

Troubleshooting >
Recovery

Recovery

How can I create Recovery Media?

You can create Recovery Media using the

VAIO Care

. The media are used to restore your computer system to its factory

default settings. To create the media, launch the

VAIO Care

(page 29)

and then click

Recovery & restore

Recovery

, and

Create Recovery Media

If your computer is not equipped with a built-in optical disc drive, you need to connect an external optical disc drive (not supplied).

See the

Recovery, Backup and Troubleshooting Guide

for more information.

How can I restore my computer system to its factory default settings?

There are two ways to recover your computer system: from Recovery Media and from the recovery area. See the

Recovery,

Backup and Troubleshooting Guide

for more information.

How can I reinstall the original software and drivers?

You can restore the preinstalled software and drivers using the

VAIO Care

. To restore them, launch the

VAIO Care

(page

29)

and then click

Recovery & restore

Recovery

, and

Reinstall Applications and Drivers

See the help file included with the

VAIO Care

for more information.

Summary of Contents for VAIO VPCYA Series

Page 1: ...N User Guide Personal Computer VPCYA Series ...

Page 2: ...e Special function Button 34 Using the Built in Camera 35 Using Memory Stick 36 Using Other Modules Memory Cards 42 Using the Internet 46 Using the Network LAN 47 Using the Wireless LAN 48 Using the Bluetooth Function 53 Using Peripheral Devices 58 Connecting an Optical Disc Drive 59 Connecting External Speakers or Headphones 61 Connecting an External Display 62 Selecting Display Modes 67 Connecti...

Page 3: ... Handling Memory Stick 99 Handling the Built in Storage Device 100 Troubleshooting 101 Computer Operations 103 System Update Security 109 Recovery 110 Battery Pack 112 Built in Camera 114 Networking LAN Wireless LAN 116 Bluetooth Technology 119 Optical Discs 123 Display 124 Printing 128 Microphone 129 Speakers 130 Touch Pad 132 Keyboard 133 Floppy Disks 134 Audio Video 135 Memory Stick 137 Periphe...

Page 4: ...mputing and communications to provide you with a state of the art computing experience External views illustrated in this manual may look slightly different from those of your computer How to find specifications Some features options and supplied items may not be available on your computer To find out about the configuration of your computer visit the web site at http www sony asia com ...

Page 5: ...rmation about your VAIO computer 1 Printed Documentation Quick Start Guide An overview of components connection set up information etc Recovery Backup and Troubleshooting Guide Safety Regulations etc Before activating the wireless functions such as the wireless LAN and Bluetooth technology read the Safety Regulations carefully ...

Page 6: ...oubleshooting information To access VAIO User Guide click Start All Programs and VAIO Manual Windows Help and Support A comprehensive resource for practical advice tutorials and demonstrations to help you learn to use your computer To access Windows Help and Support click Start and Help and Support or press and hold the Microsoft Windows key and press the F1 key ...

Page 7: ...ommonly encountered problems http www sony asia com support vaio onlinesupport Online registration You can register your computer online at the following URL http www sony asia com support vaio registration Contact information You can contact us at the following URL http www sony asia com support vaio contactus For other Sony products visit the web site at http www sony asia com ...

Page 8: ...nt of you Keep your forearms horizontal with your wrists in a neutral comfortable position while using the keyboard or the pointing device Let your upper arms hang naturally at your sides Take frequent breaks while using your computer Excessive use of the computer may strain eyes muscles or tendons Furniture and posture Sit in a chair with good back support Adjust the level of the chair so your fe...

Page 9: ...level of the display as well Lighting Choose a location where windows and lights do not cause glare and reflection on the display Use indirect lighting to avoid bright spots on the display Proper lighting adds to your comfort and work efficiency Positioning an external display When using an external display set the display at a comfortable viewing distance Make sure the display screen is at or sli...

Page 10: ...omputer Upon completion connect one device for example a printer an external hard disk drive a scanner and so on at a time following the manufacturer s instructions Locating Controls and Ports page 11 About the Indicator Lights page 13 Connecting a Power Source page 14 Using the Battery Pack page 16 Shutting Down Your Computer Safely page 23 Using the Power Saving Modes page 24 Keeping Your Comput...

Page 11: ...fications Control and Port Mark List Control port mark Control port name MOTION EYE Built in MOTION EYE camera page 35 WIRELESS WIRELESS switch page 48 page 53 Memory Stick Duo slot page 36 Your computer supports only Duo size Memory Stick SD SD memory card slot page 42 1 Power button ASSIST ASSIST button page 34 USB port page 69 Compliant with the USB 2 0 standard Network LAN port page 47 a Monit...

Page 12: ...aural Located on the left side of the built in MOTION EYE camera Media Access indicator page 13 Located on the right side of the Memory Stick Duo slot Security slot Located between the USB port and the Network LAN port DC IN port Located on the left side of the monitor port Memory module compartment cover page 82 Located on the bottom of the computer ...

Page 13: ...ory card is not in use Disc drive Illuminates while data access to the built in storage device is in progress Do not place the computer into Sleep mode or turn it off while this indicator light is lit Num lock Press the Num Lk key to activate the numeric keypad Press it a second time to deactivate the numeric keypad The numeric keypad is not active when the indicator light is unlit Caps lock Press...

Page 14: ...y connected to an AC power source and has a battery pack installed it uses power from the AC outlet Use only the supplied AC adapter for your computer To use the AC adapter 1 Plug one end of the power cord 1 into the AC adapter 3 2 Plug the other end of the power cord into an AC outlet 2 3 Plug the cable from the AC adapter 3 into the DC IN port 4 on the computer The shape of the DC In plug varies...

Page 15: ...uter completely from an AC power source unplug the AC adapter from the AC outlet Make sure that an AC outlet is easily accessible If you do not intend to use your computer for an extended period of time place the computer into Hibernate mode See Using Hibernate Mode page 26 ...

Page 16: ...y Installing Removing the Battery Pack To install the battery pack 1 Turn off the computer and close the LCD screen lid 2 Slide the battery LOCK switch to the unlock position 3 Slide the battery pack diagonally into the battery compartment until the projection 1 on either side of the battery compartment fits into the cut 2 on either side of the battery pack ...

Page 17: ...etting Started Using the Battery Pack 4 Push the battery pack down into the compartment until it clicks into place 5 Slide the battery LOCK switch to the LOCK position to secure the battery pack on the computer ...

Page 18: ... to the unlock position 3 Slide and hold the battery RELEASE latch put your fingertip underneath the tab on the battery pack and lift the battery pack in the direction of the arrow and then slide it away from the computer For your safety it is highly recommended that you use genuine Sony rechargeable battery packs and AC adapters that meet the quality assurance standard supplied by Sony for your V...

Page 19: ...attery pack charges close to the maximum charge level you selected the charge indicator turns off Charge the battery pack as described in this manual from your first battery charge Charge indicator status Meaning Lit in orange The battery pack is charging Blinks along with the green power indicator The battery pack is running out of power Normal mode Blinks along with the orange power indicator Th...

Page 20: ...ium ion battery pack and can be recharged any time Charging a partially discharged battery pack does not affect the life of battery While some software applications or peripheral devices are in use your computer may not enter Hibernate mode even when the remaining battery life becomes short To avoid loss of data while the computer is running on the battery you should save your data frequently and ...

Page 21: ... or the duration of use of the battery pack extends To get the most out of the battery pack check the battery charge capacity and change the battery settings To check the battery charge capacity 1 Click Start All Programs and VAIO Control Center 2 Click Power Management and Battery Additionally you can enable the battery care function to extend the life of the battery pack ...

Page 22: ...the LCD brightness of your computer screen Use the power saving mode See Using the Power Saving Modes page 24 for more information Set the wallpaper in Long Battery Life Wallpaper Setting as your desktop background with the VAIO Control Center For more information on how to extend the battery life see the help file after following the steps in Checking the Battery Charge Capacity page 21 ...

Page 23: ... shut down your computer properly as described below To shut down your computer 1 Turn off any peripherals connected to the computer 2 Save your data and close all running software applications 3 Click Start and the Shut down button After a short time the computer automatically turns off Make sure the power indicator light turns off ...

Page 24: ...loss of data you should save your data frequently Mode Description Normal mode This is the normal state of your computer while it is in use The green power indicator light is lit while the computer is in this mode Sleep mode Sleep mode turns off the LCD screen and places the built in storage device s and the CPU into a low power consumption mode The orange power indicator light blinks slowly while...

Page 25: ...ep mode Click Start the arrow next to the Shut down button and Sleep To return to Normal mode Press any key Press the power button on your computer If you press and hold the power button for more than four seconds your computer will turn off automatically You will lose all unsaved data ...

Page 26: ... keys Alternatively you can click Start the arrow next to the Shut down button and Hibernate Do not move your computer before its power indicator light turns off To return to Normal mode Press the power button If you press and hold the power button for more than four seconds your computer will turn off automatically ...

Page 27: ...fficiency security and functionality The VAIO Update automatically notifies you of new updates available on the Internet and downloads and installs them on the computer Windows Update Click Start All Programs and Windows Update and then follow the on screen instructions VAIO Update 5 Click Start All Programs and VAIO Update 5 and then follow the on screen instructions Your computer must be connect...

Page 28: ...ograms McAfee and McAfee SecurityCenter 2 Click the update tab and select the option to check for updates 3 Follow the on screen instructions to complete the updates When using the Norton Internet Security 1 Click Start All Programs Norton Internet Security and LiveUpdate or Norton Internet Security 2 Follow the on screen instructions to complete the updates See the help file included with your so...

Page 29: ...nch the VAIO Care On models with the ASSIST button Press the ASSIST button while your computer is on On models without the ASSIST button Click Start All Programs VAIO Care and VAIO Care Do not press the ASSIST button while the computer is in Hibernate mode See the help file included with the VAIO Care for more information On models with the ASSIST button pressing the ASSIST button while the comput...

Page 30: ...uter Using the Keyboard page 31 Using the Touch Pad page 33 Using the Special function Button page 34 Using the Built in Camera page 35 Using Memory Stick page 36 Using Other Modules Memory Cards page 42 Using the Internet page 46 Using the Network LAN page 47 Using the Wireless LAN page 48 Using the Bluetooth Function page 53 ...

Page 31: ...brightness control Changes the LCD brightness of your computer screen To increase lighting intensity keep pressing the Fn F6 keys or press the Fn F6 keys and then the M or key To decrease lighting intensity keep pressing the Fn F5 keys or press the Fn F5 keys and then the m or key Fn T F7 display output Switches the display output between your computer screen and an external display Press the Ente...

Page 32: ...his command the states of the system and the connected peripheral devices are saved to the built in storage device and the system power is turned off To return the system to its original state use the power button to turn on the power For details on power management see Using the Power Saving Modes page 24 Combination Feature Function ...

Page 33: ...or pointer operations Action Description Point Slide your finger on the touch pad 1 to place the pointer 2 on an item or object Click Press the left button 3 once Double click Press the left button twice in a row Right click Press the right button 4 once With many applications this action displays a context sensitive shortcut menu if any Drag Slide your finger on the touch pad while pressing the l...

Page 34: ...quipped with the special button to help you use specific functions of the computer Special function button Functions ASSIST button Launches the VAIO Care while the computer on While the computer is off the ASSIST button launches the VAIO Care Rescue Do not press the ASSIST button while the computer is in Hibernate mode ...

Page 35: ... the Skype you can make a video call through the Internet Turning on the computer activates the built in camera Video calls are possible with the appropriate software Launching or exiting your instant messaging or video editing software does not activate or deactivate the built in camera Do not place your computer into Sleep or Hibernate mode while you are using the built in camera ...

Page 36: ...ble it can be used for external data storage Before You Use Memory Stick The Memory Stick Duo slot on your computer can accommodate the following sizes and types of media Memory Stick Duo Memory Stick PRO Duo Your computer supports only Duo size Memory stick and does not support standard size Memory Stick The Memory Stick Duo slot on your computer does not support 8 bit parallel data transfer high...

Page 37: ...it gently and verify you are inserting it in the proper direction Memory Stick is automatically detected by your system and the contents of Memory Stick are displayed If nothing appears on the desktop click Start Computer and double click the Memory Stick icon The Memory Stick icon will appear in the Computer window after you insert Memory Stick into the slot Before using Memory Stick Micro M2 be ...

Page 38: ...e volumes of data may take time to load so make sure the indicator light is unlit before removing Memory Stick 1 Locate the Memory Stick Duo slot 2 Check that the Media Access indicator light is unlit 3 Push in Memory Stick toward the computer and release Memory Stick ejects 4 Pull Memory Stick out of the slot Be sure to remove Memory Stick gently or it may pop out unexpectedly ...

Page 39: ...atting the media make sure that it does not contain your valuable data Do not remove Memory Stick from the slot while formatting This could cause a malfunction 1 Locate the Memory Stick Duo slot 2 Carefully slide Memory Stick into the slot until it clicks into place 3 Click Start and Computer 4 Right click the Memory Stick icon and select Format 5 Click Restore device defaults The size of the allo...

Page 40: ...40 n N Using Your VAIO Computer Using Memory Stick 6 Click Start 7 Follow the on screen instructions It may take time to format Memory Stick depending on the media type ...

Page 41: ...ert it smoothly Use care when inserting or removing Memory Stick from the slot Do not force it in or out of the slot Inserting Memory Stick with multiple conversion adaptors is not guaranteed of compatibility The Memory Stick slot on your computer does not support the copyright protection feature of Memory Stick Except for your personal use it is against the copyright law to use any audio and or i...

Page 42: ... slot to transfer data among digital cameras camcorders music players and other audio video devices Before you use the SD memory card The SD memory card slot on your computer can accommodate the following memory cards SD memory card SDHC memory card For the latest information on compatible memory cards see Finding More about Your VAIO Computer page 5 to visit the appropriate support web site ...

Page 43: ... the SD memory card slot 2 Hold the SD memory card with the arrow pointing toward the slot 3 Carefully slide the SD memory card into the slot until it clicks into place Do not force the card into the slot The SD memory card icon will appear in the Computer window after you insert the card into the slot ...

Page 44: ...mory Cards To remove an SD memory card 1 Locate the SD memory card slot 2 Check that the Media Access indicator light is unlit 3 Push in the SD memory card toward the computer and release The SD memory card ejects 4 Pull the SD memory card out of the slot ...

Page 45: ... the media access indicator light is lit If you do you may lose data Do not attempt to insert a memory card or memory card adaptor of a different type into the memory card slot An incompatible memory card or memory card adaptor may cause difficulty in removing from the slot and can cause damage to your computer Notes on using the SD memory card Your computer has been tested and found compatible on...

Page 46: ...ct your computer to the Internet ask your ISP To connect your computer to the Internet using the wireless LAN function you need to set up the wireless LAN network See Using the Wireless LAN page 48 for more information When you connect your computer to the Internet be sure to take appropriate security measures to protect the computer against online threats Depending on the service contract with yo...

Page 47: ...ices required for LAN access ask your network administrator You can connect your computer to any network without changing the default settings Do not plug a telephone cable into the network LAN port on your computer If the network LAN port is connected to one of the telephone lines mentioned below high electric current to the port may cause damage overheating or fire Home intercom speakerphone or ...

Page 48: ... n standard which specifies the type of technology used See the specifications to find out about the configuration of your computer WLAN standard Frequency band Remarks IEEE 802 11a 5 GHz IEEE 802 11b g 2 4 GHz The IEEE 802 11g standard provides higher speed communications than the IEEE 802 11b standard IEEE 802 11n 5 GHz 2 4 GHz On models compliant with the IEEE 802 11b g n standard only the 2 4 ...

Page 49: ...y vary depending on the following conditions Distance between communication devices Existence of obstacles between devices Device configuration Radio conditions Ambient environment that includes existence of walls and materials of such walls Software in use Communications may be cut off depending on radio conditions Actual communication speed may not be as fast as the one displayed on your compute...

Page 50: ...ser authentication using 802 1X and Extensible Authentication Protocol EAP Data encryption protects the vulnerable wireless link between clients and access points Besides that there are other typical LAN security mechanisms to ensure privacy such as password protection end to end encryption virtual private networks and authentication WPA2 the second generation of WPA provides stronger data protect...

Page 51: ...tion For details on how to select the channel that will be used by the access point see the manual that came with your access point To start wireless LAN communications Turn on the WIRELESS switch Make sure the WIRELESS indicator light turns on For WPA PSK or WPA2 PSK authentication you must enter a passphrase The passphrase is case sensitive and must be a text string between 8 and 63 characters i...

Page 52: ...ping Wireless LAN Communications To stop wireless LAN communications Turn off the WIRELESS switch Make sure the WIRELESS indicator light turns off Turning off the wireless LAN function while accessing remote documents files or resources may result in data loss ...

Page 53: ...nology has an authentication function which allows you to determine with whom you choose to communicate With the authentication function you can prevent any anonymous Bluetooth devices from accessing your computer The first time two Bluetooth devices communicate a common passkey a password required for authentication should be determined for both devices to be registered Once a device is registere...

Page 54: ...adset a mouse or a digital camera without the use of any cables To communicate with another Bluetooth device To communicate with another Bluetooth device you first need to set up the Bluetooth function For information on setting up and using the Bluetooth function see Windows Help and Support After setting up the Bluetooth function turn on the WIRELESS switch Make sure the WIRELESS indicator light...

Page 55: ... n N Using Your VAIO Computer Using the Bluetooth Function Stopping Bluetooth Communications To stop Bluetooth communications Turn off the WIRELESS switch Make sure the WIRELESS indicator light turns off ...

Page 56: ...ard and electromagnetic interference in the environment All Bluetooth devices must be certified to make sure that the applicable standard requirements are maintained Even if standards are met individual device performance specifications and operation procedures can vary Data exchange may not be possible in all situations Video and audio may not be synchronized if you play videos on your computer w...

Page 57: ... other devices depending on the manufacturer or the software version employed by the manufacturer Connecting multiple Bluetooth devices to your computer may cause channel congestion resulting in poor performance of the devices This is normal with Bluetooth technology and does not indicate a malfunction ...

Page 58: ...VAIO computer by using the various ports on the computer Connecting an Optical Disc Drive page 59 Connecting External Speakers or Headphones page 61 Connecting an External Display page 62 Selecting Display Modes page 67 Connecting an External Microphone page 68 Connecting a USB Device page 69 ...

Page 59: ...upplied to your computer Connecting an Optical Disc Drive Be sure to connect an external optical disc drive to your computer before launching any preinstalled disc operation program Be sure to connect an external optical disc drive to an AC power source before using the drive Your computer only supports optical disc drives that run on the power directly supplied from an AC power source ...

Page 60: ...B port 2 you prefer to use 3 Plug one end of a USB cable 3 into the USB port and the other end to the optical disc drive See the manual that came with your external optical disc drive for detailed instructions on connecting the USB cable to the drive Disconnecting the drive while the computer is in a power saving mode Sleep or Hibernate may cause the computer to malfunction ...

Page 61: ...nect external sound output devices not supplied such as speakers or headphones to your computer To connect external speakers Make sure your speakers are designed for computer use Turn down the volume of the speakers before you turn them on Connect external speakers 1 to the headphones jack 2 i with a speaker cable 3 not supplied ...

Page 62: ...isplay Connecting an External Display Some features and options in this section may not be available on your computer Connecting a Computer Display or a Projector You can connect an external display such as a computer display or a projector to your computer ...

Page 63: ...ojector and the headphones jack 4 i on the computer with a speaker cable 5 Your computer is compliant with the HDCP standard and capable of encrypting the transmission channel of digital video signals for the purpose of copyright protection which enables you to play and view a wide variety of copyright protected and high quality content To view the copyright protected content connect an HDCP compl...

Page 64: ...HDMI input port plug one end of an HDMI cable into the HDMI output port on the computer and the other end into the HDMI input port on the computer display To connect a TFT DVI monitor use an HDMI to DVI D adapter to connect it to the HDMI output port on the computer The HDMI cable carries both video and audio signals ...

Page 65: ...or detailed instructions see How do I change the sound output device page 135 1 Plug the power cord of your TV 1 into an AC outlet 2 Plug one end of an HDMI cable 2 to the HDMI output port 3 on the computer and the other end to the TV 3 Switch the input channel of the TV to external input 4 Set up the TV configuration system If a device driver other than the one provided by Sony is used the image ...

Page 66: ...from the device connected to the HDMI output port you need to change the device for sound output For detailed instructions see How do I change the sound output device page 135 1 Turn on the TV and set its input to the HDMI input 2 Turn on the home theater receiver or surround sound decoder device and set its input to the HDMI input 3 Plug one end of an HDMI cable to the HDMI input port on the home...

Page 67: ...ector at the same time depending on the type of your external display or projector Turn on the external display before turning on your computer To select a display mode with the Fn F7 keys You can select a display mode with the Fn F7 keys See Combinations and Functions with the Fn Key page 31 for more information To select a display mode from the display settings 1 Right click on the desktop and s...

Page 68: ...icrophone Connecting an External Microphone You can connect an external microphone not supplied to your computer To connect an external microphone Plug the microphone cable 1 into the microphone jack 2 m Make sure your microphone is designed for computer use ...

Page 69: ...necting a USB Device You can connect a Universal Serial Bus USB device such as a mouse a floppy disk drive a speaker or a printer to your computer To connect a USB device 1 Choose the USB port 1 you prefer to use 2 Plug the USB device cable 2 into the USB port ...

Page 70: ...n Be sure to use a USB printer compatible with your version of Windows to print documents For information on how to remove a USB device see the manual that came with the device To protect your computer and or USB devices from damage observe the following When moving the computer with USB devices connected avoid exposing the USB ports to shock or impact Do not put the computer into a bag or carryin...

Page 71: ... section briefly describes how to change the main settings of your VAIO computer Among other things you will learn how to use and customize the look of your Sony software and utilities Setting the Password page 72 Using Intel VT page 79 Using the VAIO Control Center page 80 ...

Page 72: ... computer User password Allows the standard users to change some of the BIOS setup options as well as to start the computer To set the user password you must first set the machine password Entry of the power on password will be prompted after the VAIO logo appears to start your computer If you forget the machine password the password needs to be reset and a fee will be charged To reset the passwor...

Page 73: ...logo appears 3 Press the or key to select Security to display the Security tab select Set Machine Password and then press the Enter key 4 On the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters long including spaces 5 Select Password when Power On under Security and press the Enter key 6 Change the setting from Disabled to ...

Page 74: ...puter and press the F2 key several times when the VAIO logo appears 3 Enter the machine password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set User Password and then press the Enter key 5 On the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters long including spaces 6 Pr...

Page 75: ... 3 Enter the machine password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set Machine Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press the En...

Page 76: ...s 3 Enter the user password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set User Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press the Enter k...

Page 77: ...n the New password and Confirm new password fields enter the password for your account 6 Click Create password See Windows Help and Support for more information on the Windows password To change the Windows password 1 Click Start and Control Panel 2 Click User Accounts and Family Safety or User Accounts 3 Click User Accounts 4 Click Change your password 5 In the Current password field enter your c...

Page 78: ...e the Windows password 1 Click Start and Control Panel 2 Click User Accounts and Family Safety or User Accounts 3 Click User Accounts 4 Click Remove your password 5 In the Current password field enter the current password that you want to remove 6 Click Remove password ...

Page 79: ...the F2 key when the VAIO logo appears The BIOS setup screen appears If the screen does not appear restart the computer and press the F2 key several times when the VAIO logo appears 3 Press the or key to select Advanced 4 Press the M or m key to select Intel R Virtualization Technology or Intel R VT press the Enter key select Enabled and press the Enter key If the Advanced tab is not displayed in t...

Page 80: ...havior To use the VAIO Control Center 1 Click Start All Programs and VAIO Control Center 2 Select your desired control item and change the settings 3 Once finished click OK The setting of the desired item is changed For more information about each option see the help file included with the VAIO Control Center Some of the control items will not be visible if you open the VAIO Control Center as a st...

Page 81: ...le You should not install it yourself if you are not familiar with upgrading memory on a computer You should not touch the connectors or open the memory module compartment cover For assistance contact an authorized Sony service support center To find the nearest center or agent see Finding More about Your VAIO Computer page 5 The type of module and the amount of memory installed on your computer m...

Page 82: ...ry module Electrostatic discharge ESD can damage electronic components Before touching a memory module ensure the following The procedures described in this document assume user familiarity with the general terminology associated with personal computers and with the safety practice and regulatory compliance requirements for using and modifying electronic equipment Turn off your computer and discon...

Page 83: ...er internal components of your computer will result in damage to the computer and any repair costs will not be covered by the warranty Do not place the memory module in a location subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 35 C or l...

Page 84: ...ut down the computer and disconnect all peripheral devices 2 Unplug the computer and remove the battery pack 3 Wait about an hour until the computer cools down 4 Unscrew the screws indicated by the arrows below on the bottom of the computer and remove the memory module compartment cover 5 Touch a metal object to discharge static electricity ...

Page 85: ...the currently installed memory module as follows Pull the latches in the direction of the arrows 1 The memory module is released Make sure that the memory module tilts up and then pull it out in the direction of the arrow 2 7 Remove the new memory module from its packaging ...

Page 86: ...odule Be sure to insert the connector edge of the memory module into the slot while aligning the notch on the module with the small projection in the open slot Do not force the memory module into the slot in a wrong orientation as it may cause damage to the slot and the module 9 Replace the memory module compartment cover 10 Tighten the screws on the bottom of the computer 11 Reinstall the battery...

Page 87: ...he amount of memory 1 Turn on the computer 2 Click Start All Programs and VAIO Control Center 3 Click System Information and System Information You can view the amount of system memory in the right pane If the additional memory does not appear repeat the installation procedure and restart the computer ...

Page 88: ...this section may not be available on your computer Safety Information page 89 Care and Maintenance Information page 91 Handling Your Computer page 92 Handling the LCD Screen page 94 Using the Power Source page 95 Handling the Built in Camera page 96 Handling Discs page 97 Using the Battery Pack page 98 Handling Memory Stick page 99 Handling the Built in Storage Device page 100 ...

Page 89: ...specified peripheral equipment and interface cables Keep small parts such as Memory Stick and Memory Stick adaptors out of reach of children There is a risk of swallowing them Power Source Do not place the AC adapter in contact with your skin Remove the AC adapter away from your body if it becomes warm and causes discomfort Do not place heavy objects on the power cord or this could cause a fire To...

Page 90: ...period of time remove the battery pack from the computer to prevent damage to the battery pack If you have not used the battery pack for a considerable amount of time the remaining battery life may become short This is normal and does not indicate a malfunction The battery pack will gradually discharge over time even while not in use Connect the AC adapter to your computer and recharge the battery...

Page 91: ... Camera Clean the lens protection cover of the built in camera with a blower brush or a soft brush If the cover is extremely dirty wipe it off with a soft dry cloth Do not rub the cover as it is sensitive to pressure Discs Proper care of the disc is essential to its continuous reliability Do not use solvents such as benzine thinner alcohol commercially available cleaners or anti static spray which...

Page 92: ...ient temperature of more than 35 C or less than 5 C High humidity Do not place electronic equipment near your computer The electromagnetic field of the equipment may cause the computer to malfunction Your computer uses high frequency radio signals and may cause interference to radio or TV reception If this occurs move the computer a suitable distance away from the radio or TV Do not use cut or dam...

Page 93: ...id or lifting your computer The LCD screen may be sensitive to pressure or added stress and exerting pressure may damage the screen or cause it to malfunction To open the computer hold the base with one hand and gently lift the LCD screen lid with the other To carry the computer with the lid open be sure to hold the computer with both hands Use a carrying case specially designed to carry your comp...

Page 94: ...residual image disappears after a while You can use a screen saver to prevent residual images The LCD screen becomes warm during operation This is normal and does not indicate a malfunction The LCD screen is manufactured using high precision technology You may however see tiny black points and or bright points red blue or green that continuously appear on the LCD screen This is a normal result of ...

Page 95: ... as a photocopier or a shredder You can purchase a power strip with a surge protector This device helps prevent damage to your computer caused by sudden power surges in an electrical storm for example Use the AC adapter supplied with your computer or genuine Sony products Do not use any other AC adapter as it may cause a malfunction ...

Page 96: ... lens protection cover of the built in camera as it may cause scratches on the cover and such scratches will appear on the captured images Do not let the direct sunlight get into the lens of the built in camera regardless of your computer s power state as it may cause the camera to malfunction ...

Page 97: ...ingerprints and dust on the surface of a disc may cause read errors Be sure to hold the disc by its edges and central hole as shown below Never affix an adhesive label to a disc This will affect the use of the disc and may result in irreparable damage ...

Page 98: ...ger charging time Do not charge the battery pack in any way other than as described in this user guide or as designated by Sony in writing While the battery pack is in use or being charged heat builds up in the battery pack This is normal and is not cause for concern You do not need to discharge the battery pack before recharging If the battery pack quickly runs out of power after being fully char...

Page 99: ...y Stick dry Do not use or store Memory Stick in a location subject to Static electricity Electrical noise Extremely high temperatures such as in a car parked in the sun Direct sunlight High humidity Corrosive substances Use the storage case supplied with Memory Stick Be sure to make a backup copy of your valuable data When using Memory Stick Duo do not use a fine tipped pen to write on the label a...

Page 100: ...tored To prevent losing data you should be careful when handling your computer To avoid damaging your built in storage device Do not subject your computer to sudden movements Keep your computer away from magnets Do not place your computer in a location subject to mechanical vibration or in an unstable position Do not turn off the power or restart your computer while reading or writing data to the ...

Page 101: ...still cannot be solved and you need assistance visit the support web sites listed in Finding More about Your VAIO Computer page 5 Some features and options in this section may not be available on your computer Computer Operations page 103 System Update Security page 109 Recovery page 110 Battery Pack page 112 Built in Camera page 114 Networking LAN Wireless LAN page 116 Bluetooth Technology page 1...

Page 102: ...102 n N Troubleshooting Keyboard page 133 Floppy Disks page 134 Audio Video page 135 Memory Stick page 137 Peripherals page 138 ...

Page 103: ...r strip or UPS is plugged into a power source and turned on If you are using an external display make sure it is plugged into a power source and turned on Make sure the brightness and contrast controls are adjusted correctly See the manual that came with your display for more information Unplug the AC adapter and remove the battery pack Wait three to five minutes Reinstall the battery pack plug th...

Page 104: ...rt your computer If your computer does not restart press the Ctrl Alt Delete keys and click the arrow next to the Shut down button and Restart If the Windows Security window appears click Restart If this procedure does not work press and hold the power button for more than four seconds to shut down your computer Unplug the AC adapter and leave the computer for about five minutes Then plug the AC a...

Page 105: ...elete keys and click the Shut down button If the Windows Security window appears click Shut Down If this procedure does not work press and hold the power button until the computer turns off Turning off your computer with the Ctrl Alt Delete keys or the power button may cause loss of unsaved data Unplug the AC adapter and remove the battery pack Wait three to five minutes Reinstall the battery pack...

Page 106: ...t work press and hold the power button until the computer turns off Turning off your computer with the Ctrl Alt Delete keys or the power button may cause loss of unsaved data What should I do if the charge indicator light is blinking fast and my computer does not start This problem could be due to the battery pack not being installed properly To solve this problem turn off your computer and remove...

Page 107: ...hen restart your computer and enter the correct password The password is case sensitive so be sure to check letters for the current case before you enter the password What should I do if my game software does not work or it keeps crashing Check the web site of the game if there are any patches or updates to download Make sure you have installed the latest video driver software On some VAIO models ...

Page 108: ...drive whose boot device order you want to change 5 Press the F5 or F6 key to change the boot device order 6 Press the or key to select Exit select Exit Setup and then press the Enter key At the confirmation prompt press the Enter key What should I do if I cannot boot my computer from the external device connected to the computer To boot your computer from an external device for example a USB flopp...

Page 109: ... of Windows updates to my computer The Microsoft Windows operating system is preinstalled on your computer The best way to protect your computer against security threats such as viruses is to download and install the latest Windows updates regularly You can get important Windows updates by doing the following Your computer must be connected to the Internet to download the updates 1 Click Start and...

Page 110: ... not supplied See the Recovery Backup and Troubleshooting Guide for more information How can I restore my computer system to its factory default settings There are two ways to recover your computer system from Recovery Media and from the recovery area See the Recovery Backup and Troubleshooting Guide for more information How can I reinstall the original software and drivers You can restore the pre...

Page 111: ... where the data for the system recovery is stored To check the volume of the recovery area follow these steps 1 Click Start right click Computer and select Manage 2 Click Disk Management under Storage in the left pane The volume of the recovery area and the total volume of the C drive are displayed in the Disk 0 row in the center pane ...

Page 112: ...e the battery pack Recharge the battery pack when The battery pack is running out of power and both the charge and power indicator lights blink You have not used the battery pack for an extended period of time When should I replace the battery pack A message prompting you to replace the battery pack appears when the battery pack reaches the end of its life You can check the battery charge capacity...

Page 113: ... to extend the life of your battery pack on the VAIO Control Center Check the settings on the VAIO Control Center What should I do if a message appears notifying of either incompatibility or the improper installation of the battery pack and my computer then enters Hibernate mode This problem could be due to the battery pack not being installed properly To solve this problem turn off your computer ...

Page 114: ...ate a malfunction If the problem persists restart your computer Why are captured images poor in quality The images captured under the fluorescent light may show reflections of light A dark portion in captured images may appear as a noise If the lens protection cover is dirty you cannot take a clear shot Clean the cover See Built in Camera page 91 Why is the video input from the built in camera sus...

Page 115: ...uter becomes unstable when it enters a power saving mode while the built in camera is in use If your computer automatically enters Sleep or Hibernate mode change the corresponding power saving mode setting To change the setting see Using the Power Saving Modes page 24 ...

Page 116: ...rol Panel 2 Click View network status and tasks under Network and Internet 3 Click Connect to a network to confirm that your access point is selected Make sure the encryption key is correct Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window Selecting any other option may result in a communication failure To change the settings follow these steps 1 R...

Page 117: ...r speed slow The wireless LAN data transfer speed is affected by distance and obstructions between devices and access points Other factors include device configurations radio conditions and software compatibility To maximize the data transfer speed move your computer away from obstacles or closer to any access point you may be using If you are using a wireless LAN access point the device may be te...

Page 118: ...ption may result in a communication failure Follow the steps in What should I do if my computer cannot connect to a wireless LAN access point page 116 to change the settings What are channels Wireless LAN communication uses divided frequency bands known as channels Third party wireless LAN access point channels may be preset to different channels from Sony devices If you are using a wireless LAN a...

Page 119: ...t when the devices are within 10 meters of each other What should I do if I cannot find the Bluetooth device I want to communicate with Check that the Bluetooth function of the device you want to communicate with is on See the other device s manual for more information If the device you want to communicate with is already communicating with another Bluetooth device it may not be found or it may no...

Page 120: ... quality and on the operating system or the software in use Move your computer and Bluetooth devices closer to each other The 2 4 GHz band with which Bluetooth devices or wireless LAN devices work is used by various devices Although Bluetooth devices use the technology to minimize radio interference from other devices that use the same band such radio interference may cause slower communication sp...

Page 121: ...luetooth function when I log onto my computer as a user with a standard user account The Bluetooth function may not be available to a user with a standard user account on your computer Log onto the computer as a user with administrative rights Why can t I use the Bluetooth devices when I switch users If you switch users without logging off your system the Bluetooth devices will not work Be sure to...

Page 122: ... settings On such models SCMS T Settings in step 3 is not displayed because there is no need to manually change the settings 1 Click Start and Devices and Printers 2 Right click the icon for the device that you want to connect using the A2DP and select Control 3 Click SCMS T Settings 4 Click No when the Connect to a device only if it supports SCMS T content protection message appears What should I...

Page 123: ...ould I do if my external optical disc drive does not work properly Make sure that your external optical disc drive is connected to an AC power source and the USB port on your computer If it is not connected the external optical disc drive may not work properly ...

Page 124: ...g the Power Saving Modes page 24 for more information Make sure your computer is securely plugged into a power source and turned on and the power indicator light is lit If your computer is running on battery power make sure the battery pack is installed properly and is charged See Using the Battery Pack page 16 for more information If the display output is directed to the external display press th...

Page 125: ...ftware or playing DVDs as it may cause unsuccessful playback display or unstable system operations Additionally it is recommended you disable your screen saver before starting DVD playback If the screen saver is enabled it may be activated during DVD playback and prevent the playback from running successfully Some screen savers have been found to even change the display resolution and colors What ...

Page 126: ...videos In such a case lower the resolution of the LCD screen To change the screen resolution follow these steps 1 Right click on the desktop and select Screen resolution 2 Click the drop down list next to Resolution 3 Move the slider up to increase or down to decrease the screen resolution You can check the total amount of the graphics and video memory available Right click on the desktop select S...

Page 127: ...indows Aero To run Windows Aero follow these steps 1 Right click on the desktop and select Personalize 2 Select your desired theme from Aero Themes For information about the Windows Aero features such as Windows Flip 3D see Windows Help and Support ...

Page 128: ...er for more information If your printer is not functioning after your computer resumes from a power saving mode Sleep or Hibernate then restart the computer If the bidirectional communication functions are provided with your printer disabling the functions on your computer may enable printing Follow these steps 1 Click Start and Devices and Printers 2 Right click the printer icon and select Proper...

Page 129: ...nput device follow these steps 1 Close all open programs 2 Click Start and Control Panel 3 Click Hardware and Sound 4 Click Manage audio devices under Sound 5 On the Recording tab select your desired device for sound input and click Set Default How can I prevent microphone feedback Microphone feedback occurs when the microphone receives the sound from a sound output device such as a speaker To pre...

Page 130: ...ore information The volume may have been turned off by the Fn F2 keys Press them once again The volume may have been minimized by the Fn F3 keys Keep pressing the Fn F4 keys to turn up the volume loud enough to hear sound Check the Windows volume controls by clicking the volume icon on the taskbar Your sound output device may have been incorrectly configured To change the sound output device see H...

Page 131: ...roperly connected and the volume is turned up loud enough to hear sound Make sure your speakers are designed for computer use If your speakers have a muting button set the button to off If your speakers require external power make sure the speakers are connected to a power source See the manual that came with your speakers for more information Check the Windows volume controls by clicking the volu...

Page 132: ...F4 keys do not work press the Windows key once and then the key several times select Restart with the M or m key and press the Enter key to restart your computer If your computer does not restart press the Ctrl Alt Delete keys select the arrow next to the Shut down button with the m and keys press the Enter key select Restart with the M or m key and press the Enter key to restart your computer If ...

Page 133: ...hese steps 1 Click Start and Control Panel 2 Click Clock Language and Region and then Change keyboards or other input methods under Region and Language 3 Click Change keyboards on the Keyboards and Languages tab 4 Change the settings as desired What should I do if I cannot enter certain characters with the keyboard If you cannot enter U I O P J K L M and so on the Num Lk key may be activated Check...

Page 134: ...y disk drive 2 Wait until the indicator light on the floppy disk drive turns off 3 Push the eject button to remove the disk and unplug the USB floppy disk drive from your computer 4 Reconnect the floppy disk drive by plugging the USB cable into the USB port 5 Restart the computer by clicking Start the arrow next to the Shut down button and Restart What should I do if I cannot write data to a flopp...

Page 135: ...e Play Windows Startup sound check box 5 Click OK How do I change the sound output device If you do not hear sound from the device connected to a port such as the USB port HDMI output port optical output port or headphones jack you need to change the device for sound output 1 Close all open programs 2 Click Start and Control Panel 3 Click Hardware and Sound 4 Click Manage audio devices under Sound...

Page 136: ...How do I change the sound output device page 135 2 On the Playback tab select the HDMI or S PDIF icon and click Properties 3 Click the Advanced tab 4 Select the sample rate and bit depth for example 48000 Hz 16 bit which the device supports 5 Click OK Why do sound interruptions and or dropped frames occur when I play high definition videos such as those recorded with the AVCHD digital video camcor...

Page 137: ...es you want to keep 1 Copy the data from Memory Stick onto your built in storage device to save data or images 2 Format Memory Stick by following the steps in Formatting Memory Stick page 39 Can I copy images from a digital camera using Memory Stick Yes and you can view video clips that you have recorded with digital cameras that are compatible with Memory Stick Why can t I write data to Memory St...

Page 138: ...let Try using another USB port on your computer The driver software could be installed to the specific port you used the first time you connected the device See the manual that came with your USB device for more information You may need to install software before you connect the device Try connecting a simple low powered device such as a mouse to test if the port is working at all USB hubs may pre...

Page 139: ...Microsoft MS DOS Windows Windows Vista BitLocker Aero and the Windows logo are trademarks of Microsoft group of companies Blu ray Disc and the Blu ray Disc logo are trademarks of the Blu ray Disc Association The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG Inc and any use of such marks by Sony Corporation is under license Other trademarks and trade names are those...

Page 140: ... trademarks of Sony Corporation and Sony Computer Entertainment Inc PlaceEngine is a registered trademark of Koozyt Inc PlaceEngine was developed by Sony Computer Science Laboratories Inc and is licensed by Koozyt Inc TransferJet and the TransferJet logo are trademarks of Sony Corporation AVCHD is a trademark of Panasonic Corporation and Sony Corporation All other names of systems products and ser...

Page 141: ...s manual the software or other information contained herein or the use thereof In the manual the or marks are not specified Sony Corporation reserves the right to make any modification to this manual or the information contained herein at any time without notice The software described herein is governed by the terms of a separate user license agreement Sony Corporation is not liable and will not c...

Page 142: ... 2010 Sony Corporation n ...

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