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Troubleshooting >
"TransferJet" Function
"TransferJet" Function
What should I do if the "TransferJet" function does not work correctly?
If the "TransferJet" function does not work correctly, observe the following:
❑
Change the "TransferJet" compatible device position to bring the "TransferJet" target point logos on the device and the
computer closer together. If the function still does not work correctly, move the device slightly or lift it slightly from the
computer's palm rest until a balloon message appears on the taskbar.
You can also use the
TransferJet Level Meter
which helps you find an optimum position for communications between
the device and the computer. To launch the software, click
Start
,
All Programs
,
TransferJet Manager
, and
TransferJet
Level Meter
.
❑
Take off the device from the computer's palm rest, wait longer than 10 seconds, and then place the device on the palm
rest once again.
❑
Make sure the device is ready for data transfer using the "TransferJet" function. Depending on the device, you may need
to configure the settings on the device. For detailed information, see the manual that came with the device.
❑
Make sure the
TransferJet Manager
icon on the taskbar indicates that the "TransferJet" function is enabled.
❑
Make sure the
WIRELESS
switch on the computer is on. If the
WIRELESS
switch is on, turn off the
WIRELESS
switch,
and then turn it on once again.
❑
Keep any metal object other than the device away from the computer during data transfer.
❑
Do not place multiple devices on the computer simultaneously.
❑
Launch the
TransferJet Self-Check Tool
and follow the on-screen instructions to find a solution to the problem. To launch
the software, click
Start
,
All Programs
,
TransferJet Manager
, and
TransferJet Self-Check Tool
.
❑
If this procedure does not work, restart the computer.