Troubleshooting
Why can't I use the built-in MOTION EYE camera?
❑
The built-in
MOTION EYE
camera cannot be shared by more than one software application. If another software
application is using the camera, exit the application before using the built-in
MOTION EYE
camera.
❑
You cannot use the built-in
MOTION EYE
camera if the screen view is rotated. Restore the standard screen view.
❑
If the problem persists, you must reinstall the driver software for the camera. Follow these steps:
1
Click
Start
,
Control Panel
,
Hardware and Sound
, and
Device Manager
.
2
Double-click
Imaging devices
.
3
Right-click the device name for your camera and click
Update Driver Software
.
What should I do if my computer becomes unstable when it enters a power saving mode
while the built-in MOTION EYE camera is in use?
❑
Do not place your computer into Sleep or Hibernate mode while you are using the built-in
MOTION EYE
camera.
❑
If your computer automatically enters Sleep or Hibernate mode, change the corresponding power saving mode setting.
For changing the setting, see
Using the Power Saving Modes
