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Sony VAIO VGN-TZ100 Series, User Manual

The Sony VAIO VGN-TZ100 Series is a premium laptop that offers exceptional performance and sleek design. Unlock the full potential of your device by downloading the user manual, available for free at manualshive.com. Enhance your user experience and easily access all the necessary information you need to maximize your device's capabilities.

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Troubleshooting

Except US model_BGN

If this occurs frequently, contact VAIO HelpdeskVAIO-LinkVAIO HelpdeskVAIO-LinkVAIO HelpdeskSony Computing 
SupportSony Computing Support.

Except US model_END

 

What should I do if the power indicator (Green) lights but my screen stays blank?

Follow these steps:

1

Press and hold the power button for more than four seconds to check that the power indicator goes out. Then turn on your 
computer again.

2

If your computer screen still stays blank, unplug the AC adapter, remove the battery pack, and leave the computer for 
about a minute. Then reinstall the battery pack, plug in the AC adapter, and turn on the computer again.

 

What should I do if my computer or software stops responding?

❑

If your computer stops responding while a software application is running, press the Alt+F4 keys to close the application 
window.

❑

If the Alt+F4 keys do not work, click Start, the arrow next to the Lock button, and Shut Down to turn off your computer.

❑

If your computer does not turn off, press the Ctrl+Alt+Delete keys and click the arrow 

 next to the Shut down button 

and Shut Down.
If the Windows Security window appears, click Shut Down.

!

Turning off your computer with the Ctrl+Alt+Delete keys or the power button may cause loss of unsaved data.

❑

If your computer still does not turn off, press and hold the power button until the computer turns off.

❑

Remove the AC adapter and battery pack.

Summary of Contents for VAIO VGN-TZ100 Series

Page 1: ...N Operating Instructions Hardware GuideUser GuideOperating Instructions Hardware GuideUser GuideHardware ...

Page 2: ...2 n N GuideUser Guide Personal Computer V G N T Z S e r i e s V G N T Z s e r i e s V G N T Z S e r i e s V G N T Z s e r i e s V G N T Z 1 0 0 S e r i e s V G N T Z 1 0 S e r i e s ...

Page 3: ... 27 Using the Battery Pack 28 Shutting Down Your Computer Safely 35 Using Your VAIO Computer 36 Using the Keyboard 37 Using the Touch Pad 42 Using Special function Buttons 45 Using the Built in MOTION EYE Camera 48 Using the Optical Disc Drive 50 Using the ExpressCard Module 59 Using the Memory Stick Media 64 Using Other Memory Cards 68 Using the Internet 72 Using Wireless LAN WLAN 73 ...

Page 4: ...ng a Printer 112 Connecting an i LINK Device 113 Connecting to a Network LAN 115 Customizing Your VAIO Computer 118 Setting the Password 119 Using Fingerprint Authentication 145 Using Trusted Platform Module TPM 156 Setting Up Your Computer with VAIO Control Center 166 Setting Up Your Computer with VAIO Central 167 Using the VAIO Status Monitor 167 Using the Power Saving Modes 168 Managing Power w...

Page 5: ...ng the Built in MOTION EYE Camera 196 On Handling Floppy Disks 196 On Handling Discs 197 On Using the Battery Pack 198 On Using Headphones 200 On Handling Memory Stick Media 200 On Handling the Hard Disk 201 On Updating Your Computer 203 Troubleshooting 204 Computer 205 System Security 212 Battery 213 Built in MOTION EYE Camera 214 Internet 217 Networking 218 Bluetooth Technology 221 Optical Discs...

Page 6: ...use 236 Speakers 236 Touch Pad 238 Keyboard 239 Floppy Disks 239 Audio Video 240 Memory Stick Media 242 Peripherals 244 Docking Station 245 Support Options 246 Sony Support Information 246 Program Support Information 251 e Support 263 Trademarks 264 ...

Page 7: ...and hereby expressly disclaims any implied warranties or merchantability or fitness for any particular purpose with regard to this manual the software or such other information In no event shall Sony Corporation be liable for any incidental consequential or special damages whether based on tort contract or otherwise arising out of or in connection with this manual the software or other information...

Page 8: ...ur computer The user guides are collected under Documentation which can be shown by clicking the VAIO User Guides icon on the desktop or following these steps 1 Click Start All Programs and My Club VAIO 2 Click Documentation 3 Select the guide you want to read You can manually browse to the user guides by going to Computer VAIO C your C drive Documentation Documentation and opening the folder for ...

Page 9: ...ctions IRX 3960_BGN Instant Mode Provides a guide to use Instant Mode IRX 3960_END Booklets containing the following information Sony GUARANTEE conditions Safety Regulations Modem Regulations Wireless LAN Regulations Bluetooth Regulations End User Software License Agreement and Sony Support services Euro model_END GVD model_BGN Specifications sheet Contains a table of specifications a list of bund...

Page 10: ...lfunctions an explanation of how to make a backup copy of your data and recover your computer system and sources of support information Safety Regulations 1 IRX 3960_BGN Instant Mode Provides a guide to use Instant Mode On models with the built in optical disc drive only IRX 3960_END Insert CS statement a 1 here China model_END Non printed Documentation US model_BGN User Guide this manual Contains...

Page 11: ...for customers in Brazil VAIO Recovery Center User Guide Provides information about restoring individual software programs software drivers and drive partition s or your entire hard disk drive to the original factory installed settings To access this on screen guide 1 Click Start and Help and Support 2 Click Manuals Specifications 3 Click VAIO Recovery Center User Guide IRX 3960_BGN SmartWi Connect...

Page 12: ...AIO online support Web sites Backup Recovery Find information on how to back up and restore your operating system system software and your personal data Wireless Network Learn about wireless connections including Bluetooth Wireless technology and Wireless LAN Run utilities that include VAIO Media Setup and Windows Network and Sharing and access to wireless tutorials Security Keep your data safe an...

Page 13: ...idently and safely connect peripheral devices and more Access to Help Training This is the portal of VAIO Help and Support Center Important information about your computer in the form of notices and announcements In My Club VAIO you can also find Accessories Want to expand the capabilities of your computer Click this icon and have a look at your compatible accessories Software Feeling creative Cli...

Page 14: ...ows key and pressing the F1 key Euro model_END Except Euro_BGN Except US model_BGN Hardware Guide this manual Contains features of your computer It also includes information on solving common problems Software Guide Provides specific information on certain preinstalled software on your computer Important Notice Provides information on specific items concerning your computer Except US model_END Exc...

Page 15: ...p your forearms horizontal 2 with your wrists in a neutral comfortable position 3 while using the keyboard touch pad or external mouse Let your upper arms hang naturally at your sides Have breaks during sessions with your computer Excessive use of the computer may strain muscles or tendons Furniture and posture Sit in a chair with good back support Adjust the level of the chair so your feet are fl...

Page 16: ...e display as well Lighting Choose a location where windows and lights do not create glare and reflection on the display Use indirect lighting to avoid bright spots on the display Proper lighting adds to your comfort and work effectiveness Positioning an external display When using an external display set the display at a comfortable viewing distance Make sure the display screen is at eye level or ...

Page 17: ... completion connect one device for example a printer an external hard disk drive a scanner and so on at a time following the manufacturers instructions US model_END Except GVD model_BGN Except China_BGN Locating Controls and Ports page 17 Except China_END Except GVD model_END About the Indicator Lights page 23 Connecting a Power Source page 27 Using the Battery Pack page 28 Shutting Down Your Comp...

Page 18: ...ncy Front A Num lock indicator page 23 B Caps lock indicator page 23 C Scroll lock indicator page 23 D Built in MOTION EYE camera indicator page 23 E Built in MOTION EYE camera page 48 F LCD screen page 191 G Built in speakers stereo H Keyboard page 37 I Touch pad page 42 Euro model_BGN J Fingerprint sensor page 145 Euro model_END US model_BGN K Fingerprint sensor page 145 US model_END On selected...

Page 19: ... page 68 I Air vent J AV MODE button page 45 K Play Pause button page 45 L Stop button page 45 M Previous track button page 45 N Next track button page 45 O Disc drive eject button page 45 P WIRELESS switch page 73 Q Bluetooth indicator page 23 R WLAN Wireless LAN indicator page 23 S WWAN Wireless WAN indicator 2 page 23 1 Your computer supports Memory Stick PRO media and Memory Stick Duo media wi...

Page 20: ... model_END US model_BGN US model_END Euro model_BGN A Battery connector page 28 Euro model_END US model_BGN A SIM card slot See the SmartWi Connection Utility Help for more information B Battery connector page 28 US model_END On selected models only ...

Page 21: ...Started Right A Optical disc drive page 50 B Manual eject hole page 225 C Optical disc drive indicator page 23 D Substitute drive eject button page 50 E Monitor VGA port page 100 F Power button Power indicator page 23 ...

Page 22: ... IN port page 27 B Modem port page 72 C Network Ethernet port page 115 D i LINK IEEE 1394 S400 port page 113 E Air vents F ExpressCard 34 slot page 59 G Hi Speed USB USB 2 0 ports page 110 H Security slot Supports high full low speeds ...

Page 23: ...ower of the computer is on blinks when the computer is in Sleep mode and turns off when the computer is in Hibernate mode or off Battery e Illuminates when the computer is using battery power blinks when the battery pack is running out of power and double blinks when the battery pack is charging Media Access Illuminates when data is read from or written to a memory card Do not enter Sleep mode or ...

Page 24: ...ercase Letters appear in lowercase if you press the Shift key while the indicator is on Press the key a second time to turn off the indicator Normal typing resumes when the Caps lock indicator is off Scroll lock Press the Scr Lk key to change how you scroll the display Normal scrolling resumes when the Scroll lock indicator is off The Scr Lk key functions differently depending on the program you a...

Page 25: ...o not enter Sleep mode or turn off the computer when this indicator is on Num lock Press the Num Lk key to activate the numeric keypad Press it a second time to deactivate the numeric keypad The numeric keypad is not active when the indicator is off Caps lock Press the Caps Lock key to type letters in uppercase Letters appear in lowercase if you press the Shift key while the indicator is on Press ...

Page 26: ...g used Hard disk drive Illuminates when data is read from or written to the built in flash memory storage or hard disk drive 2 Do not enter Sleep mode or turn off the computer when this indicator is on Num lock Press the Num Lk key to activate the numeric keypad Press it a second time to deactivate the numeric keypad The numeric keypad is not active when the indicator is off Caps lock Press the Ca...

Page 27: ...outlet 2 Except IRX 3960_BGN 3 Plug the cable attached to the AC adapter 3 into the DC IN port 4 on the computer or on the optional port replicator Except IRX 3960_END IRX 3960_BGN 4 Plug the cable attached to the AC adapter 3 into the DC IN port 4 on the computer or on the optional docking station IRX 3960_END 1 On selected models only 2 Your computer is equipped with either the built in flash me...

Page 28: ...mputer for a long period of time place the computer into Hibernate mode See Using Hibernate Mode page 171 This power saving mode saves the time of shutting down or resuming Using the Battery Pack The battery pack supplied with your computer is not fully charged at the time of purchase Installing the Battery Pack IRX 3960_BGN To install the battery pack 1 Turn off the computer and close the LCD scr...

Page 29: ...the battery pack diagonally along the guide 2 on either side of the battery compartment 4 Rotate the battery pack in the direction of the arrow and push in the battery pack toward the front of the computer until it clicks into place ...

Page 30: ... quality and safety standards For safety reasons this computer only functions with genuine Sony batteries designed for this model When installing another kind of battery the battery will not be charged and the computer will not function Euro model_END GVD model_BGN For your safety it is highly recommended that you use genuine Sony rechargeable battery packs and AC adapters that meet the quality as...

Page 31: ...ept IRX 3960_END IRX 3960_BGN 3 Connect the AC adapter to the computer The computer automatically charges the battery pack the battery indicator light flashes in a double blink pattern as the battery pack charges When the battery pack charges to the charge level you selected with the battery care function the battery indicator turns off To select your desired maximum charge level with the battery ...

Page 32: ...en battery life is nearly depleted both the battery and power indicator lights start flashing For some software applications and some peripheral devices your computer may not enter Hibernate mode even when battery life is low To avoid loss of data when using battery power you should save your data frequently and manually activate a power management mode such as Sleep or Hibernate If the battery pa...

Page 33: ... lose data if you remove the battery pack while your computer is on and not connected to the AC adapter or if you remove the battery pack while the computer is in Sleep mode IRX 3960_BGN To remove the battery pack 1 Turn off the computer and close the LCD screen lid 2 Slide the battery LOCK switch 1 inward and slide and hold the battery RELEASE latch 2 on the bottom of the computer ...

Page 34: ...34 n N Getting Started 3 Slide the battery pack slightly toward the back of the computer rotate it in the direction of the arrow and then slide it away from the computer IRX 3960_END ...

Page 35: ...t China_BGN Except GVD model_BGN 2 Click Start the arrow next to the Lock button and Shut Down Except GVD model_END Except China_END Except US model_BGN Except Euro_BGN 3 Click Start the arrow next to the Lock button and Shut Down Except Euro_END Except US model_END 4 Respond to any prompts warning you to save documents or to consider other users and wait for the computer to turn off automatically...

Page 36: ...e information in the printed Specifications sheet you can start using your VAIO computer safely and confidently Read on to get the most out of using the computer Except US model_END Except Euro_END Using the Keyboard page 37 Using the Touch Pad page 42 Using Special function Buttons page 45 Using the Built in MOTION EYE Camera page 48 Using the Optical Disc Drive page 50 Using the ExpressCard Modu...

Page 37: ... help you use the keyboard Euro model_END Combinations and Functions with the Fn Key Some functions are not available before the operating system launches IRX 3960_BGN US model_BGN Combinations Feature Functions Fn F1 wireless switching 1 Toggles among Bluetooth wireless LAN and wireless WAN functionalities Fn F2 speaker switch Turns on and off the built in speakers and the headphones Fn 2 F3 F4 v...

Page 38: ...ze of software windows may change when the screen view is magnified or the standard view is restored because pressing this key combination changes the resolution When your computer s screen view is magnified switching the view to the external display disables the function and restores the standard view Fn F12 Hibernate Provides for the lowest level of power consumption When you execute this comman...

Page 39: ...rd view 1366 x 768 pixels Magnified view 1064 x 600 pixels The magnified view is not as clear as the standard view as it is implemented by applying a lower resolution to the computer screen with a higher resolution This key combination may not work with graphic images as it magnifies the screen view by changing the resolution The location and size of software windows may change when the screen vie...

Page 40: ... or keep pressing Fn F5 Fn T F7 display output Toggles among your computer screen an external display and simultaneous output to both Fn F10 zoom Changes the screen resolution to magnify restore your computer s screen view The default resolutions of the standard view and the magnified view are as follows Standard view 1366 x 768 pixels Magnified view 1064 x 600 pixels The magnified view is not as ...

Page 41: ... you purchased See the printed Specifications sheet to find which storage device your model is equipped with Combinations Feature Functions Fn F2 speaker switch Turns on and off the built in speakers and the headphones Fn 2 F3 F4 volume Adjusts the volume level To increase the volume press Fn F4 and then M or or keep pressing Fn F4 To decrease the volume press Fn F3 and then m or or keep pressing ...

Page 42: ...ew is magnified or the standard view is restored because pressing this key combination changes the resolution When your computer s screen view is magnified switching the view to the external display disables the function and restores the standard view Fn F12 Hibernate Provides for the lowest level of power consumption When you execute this command the states of the system and the peripheral device...

Page 43: ...t menu Drag Slide your finger on the touch pad while pressing the left button Scroll Slide your finger along the right edge of the touch pad to scroll vertically Slide your finger along the bottom edge to scroll horizontally the scroll function is available only with applications that support a touch pad scroll feature Action Description Point Slide your finger on the touch pad 1 to place the poin...

Page 44: ...n on and off the indicator Action Description Point Slide your finger on the touch pad 1 to place the pointer 2 on an item or object Click Press the left button 3 once Double click Press the left button twice Right click Press the right button 4 once In many applications this action displays a shortcut menu Drag Slide your finger on the touch pad while pressing the left button Scroll Slide your fi...

Page 45: ... use specific functions of the computer IRX 3960_BGN Except China_BGN The AV MODE Play Pause Stop Previous track and Next track buttons support Instant Mode To activate Instant Mode the computer must be off or in Hibernate mode See the printed Instant Mode booklet for more information on the Instant Mode Except China_END China model_BGN The AV MODE Play Pause Stop Previous track and Next track but...

Page 46: ...w Stop button Stops playback of a CD or DVD disc media or a music video file stored on the built in flash memory storage or hard disk drive Play Pause button Starts or pauses playback of a CD or DVD disc media or a music video file stored on the built in flash memory storage or hard disk drive Previous track button Plays the previous chapter file during video playback or the previous song file dur...

Page 47: ...rts or pauses playback of a CD or DVD disc media or a music video file stored on the built in flash memory storage or hard disk drive Previous track button Plays the previous chapter file during video playback or the previous song file during audio playback Next track button Plays the next chapter file during video playback or the next song file during audio playback Disc drive eject button Ejects...

Page 48: ...deo playback or the next song file during audio playback Disc drive eject button 1 Ejects the optical disc drive tray If this button does not work try the substitute drive eject button on the optical disc drive S button 3 By default the S button turns off the sound volume You can change this button assignment on the window for changing the S button assignment To display this window press and hold ...

Page 49: ...editing software does not activate or deactivate the built in MOTION EYE camera respectively Make sure that the camera is activated before using the software The built in MOTION EYE camera cannot be shared by more than one software application If another software application is using the camera exit the application before using the built in MOTION EYE camera When capturing an image in a dark place...

Page 50: ...tton does not work try the substitute drive eject button on the optical disc drive If power supply to the optical disc drive is disabled by VAIO Power Management it will take a while to eject the drive tray Note that the substitute drive eject button is disabled when the optical disc drive is not powered When recovering your system turn on your computer and press the substitute drive eject button ...

Page 51: ...tly Do not remove the optical disc when your computer is in a power saving mode Sleep or Hibernate Doing so may cause the computer to malfunction If you plan to use an external optical disc drive connect the drive before you launch any preinstalled disc operation program ...

Page 52: ...elow to see which types of media your optical disc drive supports PR playable and recordable P playable but not recordable not playable or recordable CD ROM Video CD Music CD CD Extra CD R RW DVD ROM DVD Video BD ROM DVD R RW DVD R RW DVD R DL DVD R DL DVD RAM BD R 9 RE 10 DVD RW R DL RAM P P P P PR P P PR 1 2 PR PR 5 PR 6 PR 3 4 CD RW DVD ROM P P P P PR P P P P P P DVD ROM P P P P P P P P P P P B...

Page 53: ...the recordable disc 8cm disc writing is not supported 1 Supports writing data to DVD R discs compliant with DVD R for General Version 2 0 2 1 2 Supports writing data to DVD RW discs compliant with DVD RW Version 1 1 1 2 3 The DVD RW RAM disc drive on your computer does not support the DVD RAM cartridge Use non cartridge discs or discs with removable cartridge 4 Writing data to single sided DVD RAM...

Page 54: ...P compliant environment be implemented for optimum compatibility and viewing quality Notes on writing data to a disc Use only Sony recommended software which is preinstalled on your computer to write data to a disc Other software programs may not be fully compatible and errors may result To make data on a disc readable on the optical disc drive you need to close the session before you eject it To ...

Page 55: ...ed with the DVD R DL DVD R DL DVD R DVD RW DVD R DVD RW or DVD RAM disc media Do not use memory resident utility software to speed up disc access when playing a disc This may cause your computer to malfunction Do not switch to power saving modes while your computer is playing a disc US model_BGN Region code indicators are labeled on the DVDs to indicate in which region and on what type of player y...

Page 56: ...ns of the world If the region code of your residence area is different from the label on the DVD disc or on the packaging you cannot play the disc on your computer For finding the region code of your residence area see the following table If it is your first time to play a DVD video on your computer follow these steps before inserting the disc 1 Click Start and Computer 2 Right click the optical d...

Page 57: ...e the WinDVD or WinDVD BD software is running restart the software or eject the disc and re insert it to make the new setting effective GVD model_END China model_BGN The default region code 6 is assigned to your computer s optical disc drive Do not change this setting using any software applications System malfunctions originating from the user changing the DVD region code are beyond the scope of ...

Page 58: ...he disc folder Playing DVDs To play a DVD 1 Close all running software applications 2 Insert a DVD into the optical disc drive 3 If nothing appears on the desktop then click Start All Programs and the desired DVD software to play the DVD For instructions on how to use the software see the help file on your DVD software Copying Files to DVDs Except IRX 3960_BGN Except GVD model_BGN Except China_BGN...

Page 59: ...ert a disc into the optical disc drive 3 If nothing appears on the desktop then click Start All Programs and the desired DVD software to copy files to the disc For instructions on how to use the software see the help file on your DVD software Using the ExpressCard Module Your computer is equipped with either a Universal ExpressCard slot or an ExpressCard 34 slot for transferring data among digital...

Page 60: ...module in this manual Inserting an ExpressCard Module Except IRX 3960_BGN Your computer is delivered with a slot protector in the ExpressCard slot Remove the slot protector before you use the slot for the first time Use care when inserting or removing the ExpressCard module from the slot Do not force it in or out of the slot Except IRX 3960_END IRX 3960_BGN Use care when inserting or removing the ...

Page 61: ...t 2 Gently take hold of the ExpressCard slot protector and pull it out of the slot 3 Hold the ExpressCard module with the arrow facing upward and pointing toward the ExpressCard slot 4 Carefully slide the ExpressCard module 1 into the slot until it clicks into place Do not force it into the slot Except IRX 3960_END IRX 3960_BGN 1 Carefully slide the ExpressCard module 1 into the slot until it clic...

Page 62: ... an ExpressCard module Before moving your computer be sure to insert the ExpressCard slot protector into the slot Except IRX 3960_END If the module or adapter does not go into the slot easily remove it gently and verify you are inserting it in the proper direction Make sure you use the most recent software driver provided by the ExpressCard module manufacturer ...

Page 63: ...k the Safely Remove Hardware icon on the taskbar The Safely Remove Hardware window appears 2 Select the hardware you want to unplug 3 Click Stop The Stop a Hardware device window appears 4 Confirm that the device can be safely removed from the system 5 Click OK A message appears stating it is now safe to remove the device 6 Click OK 7 Click Close to close the Safely Remove Hardware window 8 Push i...

Page 64: ...eet the same conditions as the compatible media are guaranteed of compatibility Inserting a Memory Stick media with multiple conversion adapters is not guaranteed of compatibility MagicGate is the general name of the copyright protection technology developed by Sony Use a Memory Stick media with the MagicGate logo to use this feature IRX 3960_BGN You cannot use a Memory Stick media if you select t...

Page 65: ... facing upward and pointing toward the Memory Stick PRO Duo media slot 5 Carefully slide the Memory Stick media into the slot until it clicks into place The Memory Stick media is automatically detected by your system and the content of the Memory Stick media is displayed If nothing appears on the desktop click Start Computer and double click the Memory Stick media icon IRX 3960_END Except IRX 3960...

Page 66: ...t it smoothly Do not insert more than one Memory Stick media into the slot Improper insertion of the media may damage both your computer and the media IRX 3960_BGN Insert the Memory Stick media slot protector to protect against debris entering the slot when not using a Memory Stick media Before moving your computer make sure to insert the Memory Stick media slot protector into the slot IRX 3960_EN...

Page 67: ...k media from the slot while formatting the media This could cause a malfunction 1 Carefully slide the Memory Stick media into the slot until it clicks into place 2 Click Start and Computer to open the Computer window 3 Right click the Memory Stick media icon and select Format 4 Click Restore device defaults The size of the allocation unit and file system may change Do not select NTFS from the File...

Page 68: ... do you may lose data Large volumes of data may take time to load so be sure the indicator is off before removing the Memory Stick media Using Other Memory Cards In addition to the Memory Stick PRO Duo media slot your computer is equipped with an SD memory card slot to accommodate other memory cards You can use this slot to transfer data among digital cameras camcorders music players and other aud...

Page 69: ...supported Except IRX 3960_END Do not attempt to insert a memory card or memory card adapter of a different type into the slot An incompatible memory card or memory card adapter may be difficult to remove from the slot and can cause damage to your computer Use care when inserting or removing a memory card from the slot Do not force the memory card in or out of the slot IRX 3960_BGN The SD memory ca...

Page 70: ...ble the SD memory card slot with the Peripheral Device Storage Media Restriction Setting Utility or power supply to the SD memory card slot on the VAIO Power Management tab in the Power Options window To change the settings see Protecting Data from Unauthorized Use page 177 or Activating VAIO Power Management Power Schemes page 174 IRX 3960_END Inserting a Memory Card To insert a memory card 1 Loc...

Page 71: ...nto the slot easily remove it gently and verify you are inserting it in the proper direction Removing a Memory Card Do not remove a memory card while the Media Access indicator light is on The card or its data may become damaged To remove a memory card 1 Check that the Media Access indicator light is off 2 Press the extended part of the memory card causing it to extend out from the slot ...

Page 72: ...dem port on the computer 2 Plug the other end into the wall jack 2 Your computer does not work with party lines cannot be connected to a coin operated telephone and may not work with multiple telephone lines or a private branch exchange PBX Some of these connections may result in excess electrical current and could cause a malfunction in the internal modem If you connect a telephone cable coming t...

Page 73: ...ccess information Internet intranet and network resources even in the middle of a meeting or as you move from one place to another You can communicate without an access point which means that you can communicate between a limited number of computers ad hoc Or you can communicate through an access point which allows you to create a full infrastructure network infrastructure IRX 3960_BGN US model_BG...

Page 74: ...includes the encryption methods Wired Equivalent Privacy WEP which is a security protocol Wi Fi Protected Access 2 WPA2 and Wi Fi Protected Access WPA Proposed jointly by the IEEE and Wi Fi Alliance both WPA2 and WPA are specifications of standards based interoperable security enhancements that increase the level of data protection and access control for existing Wi Fi networks WPA has been design...

Page 75: ...d Except US model_END Except Euro_END IEEE 802 11b g is a wireless LAN standard using the 2 4 GHz bandwidth The IEEE 802 11g standard provides high speed communications faster than the IEEE 802 11b standard IEEE 802 11a is a wireless LAN standard using the 5 GHz bandwidth and provides high speed communications of up to 54 Mbps IEEE 802 11n is a wireless LAN standard using the 2 4 or 5 GHz bandwidt...

Page 76: ... speed narrower communication range or broken wireless connections The communication speed varies depending on the distance between communication devices existence of obstacles between such devices the device configuration the radio conditions and the software in use In addition communications may be cut off depending on the radio conditions The communication range varies depending on the actual d...

Page 77: ...me If the wireless connection is initiated by the VAIO computer channel 11 will be selected If the wireless connection is initiated by peer wireless LAN equipment the wireless LAN communication will make use of the channel selected by the peer wireless LAN equipment To communicate without an access point ad hoc US model_BGN You cannot select the 5 GHz bandwidth which is used for the IEEE 802 11a s...

Page 78: ...EE 802 11n standard using the 2 4 or 5 GHz bandwidth is not available on ad hoc networks Except GVD model_END Except US model_END Except IRX 3960_BGN 1 Turn on the WIRELESS or WIRELESS LAN switch The Wireless LAN indicator lights up 2 Double click on the taskbar to display the Wireless Device Switch window Select your desired wireless option s and click OK Except IRX 3960_END IRX 3960_BGN Except E...

Page 79: ...e see the help file on the software 2 Click the button next to your desired wireless option Euro model_END IRX 3960_END 3 Click Start and Control Panel 4 Click View network status and tasks under Network and Internet 5 Click Set up a connection or network on the left pane The Set up a connection or network window appears 6 Select an option to specify the ad hoc network settings and click Next 7 Fo...

Page 80: ...ork that extends an existing wired local network to wireless devices by providing an access point not supplied for example the Sony Access Point The access point bridges the wireless and wired LAN and acts as a central controller for the wireless LAN The access point coordinates transmission and reception from multiple wireless devices within a specific range The access point will select which cha...

Page 81: ...re information 2 Turn on the WIRELESS or WIRELESS LAN switch The Wireless LAN indicator lights up 3 Double click on the taskbar to display the Wireless Device Switch window Select your desired wireless option s and click OK Except IRX 3960_END IRX 3960_BGN Except Euro_BGN 1 Make sure an access point is set up See the manual that came with your access point for more information ...

Page 82: ... switch The Wireless LAN indicator lights up and the VAIO Smart Network window appears If the VAIO Smart Network window does not appears follow these steps 1 Click Start All Programs and VAIO Control Center 2 Double click Network Connections and VAIO Smart Network For information on the VAIO Smart Network software see the help file on the software 3 Click the button next to your desired wireless o...

Page 83: ...k Turn off the WIRELESS or WIRELESS LAN switch Turning off the wireless LAN functionality while accessing remote documents files or resources may result in data loss For WPA PSK or WPA2 PSK authentication you must enter a passphrase The passphrase is case sensitive and must be between 8 and 63 alphanumeric characters long or up to 64 characters long using numbers from 0 to 9 and letters from A to ...

Page 84: ...sfer data between these devices without cables and up to 33 feet 10 meters range in open space IRX 3960_BGN Wireless WAN model users Please see the SmartWi Connection Utility Help for setting up Bluetooth functionality For instructions on how to access the SmartWi Connection Utility Help see Non printed Documentation page 10 Other model users Please see the following for setting up Bluetooth funct...

Page 85: ...del_BGN 1 Turn on the WIRELESS switch The Wireless LAN indicator lights up and the VAIO Smart Network window appears If the VAIO Smart Network window does not appears follow these steps 1 Click Start All Programs and VAIO Control Center 2 Double click Network Connections and VAIO Smart Network For information on the VAIO Smart Network software see the help file on the software 2 Click the button n...

Page 86: ... devices Distance between devices Material used in walls Proximity to microwaves and cordless telephones Radio frequency interference and other environmental conditions Device configuration Type of software application Type of operating system Use of both wireless LAN and Bluetooth functionalities at the same time on your computer Size of file being exchanged Note that due to limitations of the Bl...

Page 87: ... cause radio interference and result in poorer communication speeds and distances than the standard values Euro model_BGN Read the Regulations Guide before using the Bluetooth functionality Euro model_END The Bluetooth functionality may not work depending on the third party devices or the software version used by third party companies As general characteristics of Bluetooth technology connecting m...

Page 88: ...same at both ends For certain devices such as a mouse no passkey can be entered Communicating with Another Bluetooth Device You can connect your computer to a Bluetooth device such as another computer a mobile phone a PDA a headset a mouse or a digital camera without the use of any cables ...

Page 89: ...net using instant messaging software For details on using the Bluetooth headset see the manual that came with your Bluetooth headset To connect the headset with your computer 1 Press and hold the headset power button for at least five seconds to turn on the Bluetooth headset 2 Press and hold the volume buttons for at least five seconds until the indicator light blinks in red and green 3 Right clic...

Page 90: ...tooth Passkey PIN and then click OK 8 Click Next The headset icon appears in the Bluetooth Settings window 9 Right click the icon and select Connect from the menu To disconnect the headset from your computer 1 Right click the Bluetooth icon on the taskbar and select Bluetooth Settings from the menu The Bluetooth Settings window appears 2 Right click the headset icon and select Disconnect from the ...

Page 91: ...unction page 107 Connecting an External Microphone page 109 Connecting a Universal Serial Bus USB Device page 110 Connecting a Printer page 112 Connecting an i LINK Device page 113 Connecting to a Network LAN page 115 Connecting a Docking Station Attaching a docking station enables you to connect additional peripherals to your computer such as a printer and an external display A docking station is...

Page 92: ...ge or hardware malfunctions Attaching Your Computer to the Docking Station When your computer has no battery pack installed do not attach the computer to the docking station A DC IN indicator Illuminates when the docking station is powered B IN USE indicator page 96 C UNDOCK button page 96 D DC IN port page 92 E Network Ethernet port 1000BASE T 100BASE TX 10BASE T page 115 F Hi Speed USB USB 2 0 p...

Page 93: ...ter while attached to the docking station this may detach the docking station and cause damage to both units 1 Disconnect all peripherals from the computer 2 Plug one end of the power cord 1 into the AC adapter 2 and the other end into an AC outlet 3 Plug the cable attached to the AC adapter 2 into the DC IN port 3 on the docking station 4 IRX 3960_BGN IRX 3960_END 4 Slide open the docking station...

Page 94: ...94 n N Using Peripheral Devices IRX 3960_END 5 Align the rear bottom corners and the left side of the computer with the guides on the docking station IRX 3960_BGN ...

Page 95: ...95 n N Using Peripheral Devices IRX 3960_END IRX 3960_BGN 6 Gently push down the computer until it clicks into place 7 Lift open the LCD screen lid and turn on the computer IRX 3960_END ...

Page 96: ... data or a failure of the computer When the battery pack is running out of power disconnecting your computer from the docking station may result in loss of unsaved data Do not disconnect your computer from the docking station during video playback Be sure to close video playback software before disconnection Once you have completed the steps in To disconnect your computer from the docking station ...

Page 97: ...r is in a power saving mode returns the computer to Normal mode first and then initiates the disconnection process Once you have placed your computer back in Normal mode make sure to place your computer off the docking station Use of the computer still on the docking station may cause unstable operations 2 Lift the computer away from the docking station IRX 3960_BGN ...

Page 98: ...ternatively you can disconnect the computer from the docking station as follows 1 Click Start and Undock Computer 2 Make sure that a message balloon appears and the IN USE indicator turns off and then lift the computer away from the docking station 3 Close the docking station connector cover on the bottom of the computer ...

Page 99: ...lug the AC adapter Connecting External Speakers You can enhance the sound quality of your computer by connecting external speakers To connect external speakers 1 Plug the speaker cable 1 into the headphones jack 2 i 2 Plug the other end of the speaker cable to the external speaker 3 3 Turn down the volume of the speakers before you turn them on Make sure your speakers are designed for computer use...

Page 100: ...multiple monitors Connecting a Computer Display Except IRX 3960_BGN You can connect a computer display monitor either directly to your computer or via the optional port replicator Except IRX 3960_END IRX 3960_BGN You can connect a computer display monitor either directly to your computer or via the optional docking station IRX 3960_END To connect a computer display IRX 3960_BGN The monitor VGA por...

Page 101: ...puter display that includes built in speakers and a microphone directly to your computer or via the optional port replicator Except IRX 3960_END IRX 3960_BGN You can connect a multimedia computer display that includes built in speakers and a microphone directly to your computer or via the optional docking station IRX 3960_END To connect a multimedia computer display IRX 3960_BGN The monitor VGA po...

Page 102: ...lied into the monitor VGA port 3 a on the computer or on the port replicator Except IRX 3960_END IRX 3960_BGN 3 Plug the display cable 2 not supplied into the monitor VGA port 3 a on the computer or on the docking station IRX 3960_END 4 Plug the speaker cable 4 into the headphones jack 5 i on the computer 5 Plug the microphone cable 6 into the microphone jack 7 m on the computer ...

Page 103: ...onnect a projector for example the Sony LCD projector directly to your computer or via the optional port replicator Except IRX 3960_END IRX 3960_BGN You can connect a projector for example the Sony LCD projector directly to your computer or via the optional docking station IRX 3960_END ...

Page 104: ...t IRX 3960_BGN 2 Plug an RGB signal cable 2 not supplied into the monitor VGA port 3 a on the computer or on the port replicator Except IRX 3960_END IRX 3960_BGN 3 Plug an RGB signal cable 2 not supplied into the monitor VGA port 3 a on the computer or on the docking station IRX 3960_END 4 Plug an audio cable 4 not supplied into the headphones jack 5 i on the computer 5 Plug the RGB signal cable a...

Page 105: ...monitor when an external display desktop monitor etc is connected to your computer US model_BGN Except IRX 3960_BGN The procedure for selecting a display depends on the video controller used in the computer See the online Specifications for detailed information on the video controller US model_END Euro model_BGN ...

Page 106: ...play depends on the video controller used in the computer See the printed Specifications sheet for detailed information on the video controller China model_END Except IRX 3960_END If you want to work on your computer screen and the external display at the same time see Using the Multiple Monitors Function page 107 for more information To select a display IRX 3960_BGN The monitor VGA port on your c...

Page 107: ...ices IRX 3960_END Using the Multiple Monitors Function The Multiple Monitors function allows you to distribute portions of your desktop across separate displays For example if you have an external display attached to the monitor VGA port your computer screen and the external display can function as a single desktop You can move the cursor from one display to the other This allows you to drag objec...

Page 108: ...wo displays otherwise your software may not work properly Set fewer colors or a lower resolution for each display To select the Multiple Monitors mode IRX 3960_BGN The monitor VGA port on your computer is not accessible when the computer is attached to the docking station 1 Right click on the desktop and select Personalize from the shortcut menu 2 Click Display Settings The Display Settings window...

Page 109: ...he S button see Using Special function Buttons page 45 Additionally you can set the display colors and resolution for each display and customize the Multiple Monitors mode China model_END IRX 3960_END Connecting an External Microphone If you need to use a sound input device for example to chat over the Internet you need to plug in an external microphone not supplied To connect an external micropho...

Page 110: ... computer into a bag or carrying case when it has USB devices connected Connecting a USB Mouse To connect a USB mouse 1 Choose the USB port 1 you prefer to use 2 Plug the USB mouse cable 2 into the USB port You can now use your USB mouse not supplied 3 Connecting a USB Floppy Disk Drive You can purchase a USB floppy disk drive and connect it to your computer GVD model_BGN The optional USB floppy d...

Page 111: ...a USB floppy disk drive You can disconnect a USB floppy disk drive when your computer is on or off Disconnecting the drive when the computer is in a power saving mode Sleep or Hibernate may cause the computer to malfunction If the computer is off you can unplug the USB cable directly from the computer To disconnect a USB floppy disk drive 1 Close all programs accessing the floppy disk drive 2 Doub...

Page 112: ...connect the floppy disk drive from the computer Connecting a Printer You can connect a Windows compatible printer to your computer to print documents Connecting a Printer Using the USB Port You can connect a USB printer compatible with your version of Windows to the computer To connect a printer using the USB port 1 Plug the power cord 1 of your printer into an AC outlet 2 Choose the USB port 3 yo...

Page 113: ...wered by i LINK ports The i LINK port supports transfer rates up to 400 Mbps however the actual transfer rate depends on the transfer rate of the external device US model_BGN The optional i LINK cables may not be available depending on the country or area of your residency US model_END Euro model_BGN The optional i LINK cables may not be available depending on the country or area of your residency...

Page 114: ...PC peripherals for example an HDD or a CD RW drive before you connect them to your computer IRX 3960_BGN The i LINK port is disabled if you select the option to disable the i LINK port with the Peripheral Device Storage Media Restriction Setting Utility or power supply to the i LINK port on the VAIO Power Management tab in the Power Options window IRX 3960_END Connecting a Digital Video Camcorder ...

Page 115: ...n i LINK connection GVD model_BGN Switch the video format between NTSC and PAL with the software that you use GVD model_END Connecting to a Network LAN Except IRX 3960_BGN You can connect your computer to 100BASE TX 10BASE T type networks with an Ethernet network cable Connect one end of a network cable not supplied to the network Ethernet port on the computer or the optional port replicator and t...

Page 116: ...network Ethernet port on the computer and the other end to your network For detailed settings and devices needed to connect to the network ask your network administrator IRX 3960_END Your computer can be connected to the network with the default settings IRX 3960_BGN When your computer is attached to the optional docking station you need to select which network Ethernet port to use Follow the on s...

Page 117: ...nnector is connected to the telephone lines mentioned below high electric current to the connector may cause damage overheating or fire Home intercom speakerphone or business use telephone lines multi line business telephone Public telephone subscriber line PBX private branch exchange Do not plug a telephone cable into the network port ...

Page 118: ...cept US model_BGN This section briefly describes how to change the main settings of your VAIO computer Among other things you will learn how to prepare your modem for use how to use and customize the look of your Sony software and utilities etc Except US model_END Except Euro_END Setting the Password page 119 Using Fingerprint Authentication page 145 Using Trusted Platform Module TPM page 156 Exce...

Page 119: ...OS functions to set two types of passwords to protect your computer power on password and hard disk password Once you have set the power on password you will be prompted to enter the password after the VAIO logo appears to start your computer The power on password allows you to protect your computer from unauthorized access The hard disk password provides additional security for the data stored on...

Page 120: ...er from unauthorized access Euro model_END China model_BGN If your computer is equipped with the fingerprint sensor you can use BIOS functions to set two types of passwords to protect your computer in addition to the Windows password power on password and hard disk password Once you have set the power on password you will be prompted to enter the password after the VAIO logo appears to start your ...

Page 121: ... of the BIOS setup options as well as starting the computer To set the user password you must first set the machine password Except IRX 3960_END IRX 3960_BGN Except China_BGN Except Euro_BGN There are two types of the power on password machine password and user password The machine password is provided for users with administrator rights on the computer to change all the setup options on the BIOS ...

Page 122: ... 3960_END Once you have set the power on password you cannot start your computer without entering the password Make sure not to forget the password Write down your password and keep it safe and private from other people If you forget the power on password and need assistance to reset it a password reset fee will be charged and your computer may need to be sent in for depot service for password res...

Page 123: ...e BIOS setup screen appears If not restart the computer and press the F2 key several times when the VAIO logo appears 3 Press the or key to select Security to display the Security tab select Set Machine Password and then press the Enter key 4 On the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters including spaces long 5 Se...

Page 124: ...he or key to select Exit select Exit Setup and then press the Enter key At the confirmation prompt press the Enter key To add the power on password 1 Turn on the computer 2 Press the F2 key when the VAIO logo appears The BIOS setup screen appears If not restart the computer and press the F2 key several times when the VAIO logo appears 3 Press the or key to select Security to display the Security t...

Page 125: ...the computer and press the F2 key several times when the VAIO logo appears 3 Press the or key to select Security to display the Security tab select Set Machine Password and then press the Enter key 4 On the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters including spaces long 5 Select Password when Power On under Security ...

Page 126: ... the Enter key The password can be up to 32 alphanumeric characters including spaces long 6 Press the or key to select Exit select Exit Setup and then press the Enter key At the confirmation prompt press the Enter key Except Euro_END Except China_END Except GVD model_BGN Except US model_BGN On models with the fingerprint sensor To add the power on password machine password 1 Turn on the computer 2...

Page 127: ...ne password before setting the user password 1 Turn on the computer 2 Press the F2 key when the VAIO logo appears The BIOS setup screen appears If not restart the computer and press the F2 key several times when the VAIO logo appears 3 Enter the machine password for Enter Password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set User Password and...

Page 128: ...n enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters including spaces long 5 At the confirmation prompt press the Enter key The following is to configure your computer to prompt password entry when you turn it on or display the BIOS setup screen 6 Select Password when Power On under Security Press the space bar to change the setting from Disabled ...

Page 129: ...ord once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press the Enter key 6 Press the or key to select Exit select Exit Setup and then press the Enter key At the confirmation prompt press the Enter key To change or remove the power on password user password 1 Turn on the computer 2 Press the F2 k...

Page 130: ...tart the computer and press the F2 key several times when the VAIO logo appears 3 Enter the current password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set Machine Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leav...

Page 131: ...ord once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press the Enter key 6 Press the or key to select Exit select Exit Setup and then press the Enter key At the confirmation prompt press the Enter key To change or remove the power on password user password 1 Turn on the computer 2 Press the F2 k...

Page 132: ...ssword machine password 1 Turn on the computer 2 Press the F2 key when the VAIO logo appears The BIOS setup screen appears If not restart the computer and press the F2 key several times when the VAIO logo appears 3 Enter the machine password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set Machine Password and then press the Enter key 5 On the pa...

Page 133: ...ssword twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press the Enter key 6 Press the or key to select Exit select Exit Setup and then press the Enter key At the confirmation prompt press the Enter key On models without the fingerprint sensor To change or remove the power on password 1 Turn on the computer 2 Press th...

Page 134: ...provides additional security for the data stored on your hard disk drive If you enable the hard disk password this adds an extra level of security When adding the hard disk password you must set both the master and user passwords The master password is provided for users with administrator rights on the computer to reset the user password on the BIOS setup screen The user password is provided to l...

Page 135: ...rd you will have to enter the password along with the power on password if set after the VAIO logo appears Except China_END China model_BGN If your computer is equipped with the fingerprint sensor you can use the hard disk password to enhance security for the data stored on your built in flash memory storage or hard disk drive Your computer may be equipped with either the built in flash memory sto...

Page 136: ...er password or the keyboard fails which is critical to password entry no bypass is possible and the data stored on the hard disk drive will not be accessible There is NO RESET of this password You will have to replace the hard disk drive at your own expense and lose all the data stored on the original hard disk drive Be sure to write down the master password and keep it safe and private from other...

Page 137: ... the warning screen and press the Enter key 6 Enter the master password twice and press the Enter key The password should be up to 32 alphanumeric characters including spaces long 7 Enter the user password twice and press the Enter key The password should be up to 32 alphanumeric characters including spaces long 8 At the confirmation prompt press the Enter key 9 Press the Esc key 10 Press the or k...

Page 138: ...word and then press the Enter key The password entry screen appears Models with two built in storage devices Press the or key to select Security to display the Security tab select Hard Disk1 Password or Hard Disk2 Password and then press the Enter key China model_END 5 Select Enter Master and User Passwords and press the Enter key 6 Select Continue on the warning screen and press the Enter key 7 E...

Page 139: ...appears If not restart the computer and press the F2 key several times when the VAIO logo appears If you have set the power on password enter your power on password for Enter Password 3 Press the or key to select Security to display the Security tab select Hard Disk Password and then press the Enter key The password entry screen appears 4 Select Change Master Password or Change User Password and p...

Page 140: ...for Enter Password Except China_BGN 3 Press the or key to select Security to display the Security tab select Hard Disk Password and then press the Enter key The password entry screen appears Except China_END China model_BGN 4 Do either of the following depending on your model Models with a single built in storage device Press the or key to select Security to display the Security tab select Hard Di...

Page 141: ...ess the Enter key IRX 3960_END Removing the Hard Disk Password To remove the hard disk password Except IRX 3960_BGN 1 Turn on the computer 2 Press the F2 key when the VAIO logo appears The BIOS setup screen appears If not restart the computer and press the F2 key several times when the VAIO logo appears If you have set the power on password enter your power on password for Enter Password 3 Press t...

Page 142: ...ey Except IRX 3960_END IRX 3960_BGN 1 Turn on the computer 2 Press the F2 key when the VAIO logo appears The BIOS setup screen appears If not restart the computer and press the F2 key several times when the VAIO logo appears If you have set the power on password enter your power on password for Enter Password Except China_BGN 3 Press the or key to select Security to display the Security tab select...

Page 143: ...or Enter Current Hard Disk Master Password and press the Enter key leaving everything else blank 7 Press the Enter key when the success message appears 8 Press the Esc key 9 Press the or key to select Exit select Exit Setup and then press the Enter key At the confirmation prompt press the Enter key IRX 3960_END Except Euro_END Adding the Windows Password The Windows password comes in handy when yo...

Page 144: ... User Accounts 4 Click Create a password for your account under Make changes to your account 5 In the New password and Confirm new password fields enter the password for your account 6 Click Create password See Windows Help and Support for more information on the Windows password Changing Removing the Windows Password To change the Windows password 1 Click Start and Control Panel 2 Click User Acco...

Page 145: ...odel_BGN Except US model_BGN Your computer may be equipped with a fingerprint sensor to provide you with additional convenience A small horizontal bar located between the left and right touch pad buttons is the sensor of the fingerprint reader and will be referred to as the fingerprint sensor hereinafter Euro model_BGN See the online Specifications to see whether your model is equipped with the fi...

Page 146: ...ctionality offers A substitute for password entry Logging onto Windows page 152 If you have enrolled your fingerprints for your user account you can substitute fingerprint authentication for password entry when logging onto Windows Except Euro_BGN Power on Security feature page 152 If you have set the power on password page 121 or the hard disk password page 134 you can substitute fingerprint auth...

Page 147: ... swipe the finger across the fingerprint sensor to launch the assigned application Precautions on Using Fingerprint Authentication The fingerprint authentication technology does not assure complete user authentication or complete protection of your data and hardware Sony assumes no liabilities for any problems and damages arising out of your use of or inability to use the fingerprint sensor The fi...

Page 148: ...y storage or hard disk drive depending on the model you purchased See the online Specifications to find which storage device your model is equipped with US model_END GVD model_BGN Your computer may be equipped with either the built in flash memory storage or hard disk drive depending on the model you purchased See the printed Specifications sheet to find which storage device your model is equipped...

Page 149: ...our data maintenance and management Before disposing of your computer or transferring it to a third person it is strongly recommended you erase the fingerprint data enrolled on the fingerprint sensor after erasing the data stored on your hard disk drive See Erasing the Enrolled Fingerprints page 155 for the detailed procedure Enrolling a Fingerprint To use the fingerprint authentication functional...

Page 150: ...lick Fingerprints and Initialize 3 Follow the on screen instructions To read the detailed description click Help in step 2 If you have failed to enroll a fingerprint follow these steps to try again 1 Place the top joint of your finger on the fingerprint sensor 1 IRX 3960_BGN IRX 3960_END 2 Swipe your finger perpendicularly across the fingerprint sensor ...

Page 151: ...t s if your finger is dry or wet wrinkled injured dirty etc Up to 10 fingerprints can be enrolled per person Note that up to 21 fingerprints can be enrolled for logging onto your system using the Power on Security feature When swiping your finger across the fingerprint sensor be sure to place your fingertip flat in the center of the fingerprint sensor scan your fingerprint from the top joint of th...

Page 152: ...ace of password entry to log onto your system you need to set the power on and Windows passwords and configure your computer for fingerprint authentication For setting the power on and Windows passwords see Setting the Password page 119 Euro model_END IRX 3960_END Logging onto Windows If you have set the Windows password you can substitute fingerprint authentication for Windows password entry To l...

Page 153: ...erprint even if your computer is shared by multiple users Using the Password Bank Once you have registered your user information user accounts passwords etc for Web sites in the password bank you can substitute fingerprint authentication for entering required information and access the password protected Web sites For detailed information on using the password bank click Start All Programs Protect...

Page 154: ...All Programs Protector Suite QL and Help to read the help file Except China_BGN Using Fingerprint Authentication with the TPM With the TPM data encryption feature using fingerprint authentication can strengthen computer security For instructions on how to use the TPM see Using Trusted Platform Module TPM page 156 Except GVD model_BGN Except China_BGN To use fingerprint authentication with the TPM ...

Page 155: ...0_BGN Before disposing of your computer or transferring it to a third person it is strongly recommended you erase the fingerprint data enrolled on the fingerprint sensor after erasing the data stored on your built in flash memory storage or hard disk drive IRX 3960_END To erase the enrolled fingerprints 1 Turn on the computer 2 Press the F2 key when the VAIO logo appears The BIOS setup screen appe...

Page 156: ... Except US model_BGN Trusted Platform Module TPM is embedded in selected models and provides your computer with basic security functions In combination with the TPM you can encrypt and decrypt your data to strengthen computer security against inappropriate access TPMs are defined by Trusted Computing Group TCG and also called security chips Euro model_BGN See the online Specifications to find whet...

Page 157: ...xcept Euro_END Except China_END IRX 3960_END US model_BGN Except IRX 3960_BGN See the online Specifications to find whether your model is equipped with the TPM US model_END Euro model_BGN See the online Specifications to find whether your model is equipped with the TPM Euro model_END GVD model_BGN See the printed Specifications sheet to find whether your model is equipped with the TPM GVD model_EN...

Page 158: ...e lost or corrupted during the course of repair During the course of repair the TPM may be replaced even if there are no problems with the modules In such a case use the backup copies of the emergency recovery archive file emergency recovery token file password reset token file and personal secret file to restore the TPM configuration Be sure to make a backup copy of the data stored on the hard di...

Page 159: ...returned after the repair work and in such a case you will not be able to restore the data on the hard disk drive using the backup copies of the TPM security information backup file China model_END The maintenance and management of TPM protected data must be carried out at your own risk Sony assumes no liabilities for any defects arising out of your data maintenance and management Important Notice...

Page 160: ...u carelessly encrypt them Sony assumes no liabilities for any troubles and damages arising out of your careless encryption of the following files and folders including them Automatic backup file Default file name SPSystemBackup xml Default path None Clicking Browse displays the userfolder Documents Security Platform window Storage folder for automatic backup data Default file name SPSystemBackup T...

Page 161: ...a FD USB memory etc Password reset secret file Default file name SPPwdResetSecret xml Default path Removable media FD USB memory etc Except China_END China model_BGN Do not encrypt the Users folder Encrypting the files in the folders containing basic user keys and others which are listed later in this section using the Encrypting File System EFS will disable you to launch your TPM software success...

Page 162: ...s or files in the following folder of your TPM software if you carelessly encrypt them Sony assumes no liabilities for any troubles and damages arising out of your careless encryption of the following folder and files and folders including them Sinosun TPM SecureTools folder Default folder name TPM Secure Tool Default path C Program Files SINOSUN Emergency Recovery Token Default file name TPM Emer...

Page 163: ...em Password reset token Default file name TPM Password Reset Token xml Default path C Users account Documents Password reset secret file Default file name TPM Password Reset Secret xml Default path C Users account Documents China model_END Configuring the TPM To use the embedded TPM you need to 1 Enable the TPM on the BIOS setup screen Except China_BGN 2 Install the Infineon TPM Professional Packa...

Page 164: ...r Change TPM State on the TPM State tab China model_END 5 Press the or key to select Exit and then Exit Setup and press the Enter key 6 After your system restarts click Execute in the Physical Presence Operations window Except Euro_BGN Before enabling the TPM be sure to set the power on and hard disk passwords to protect against unauthorized modification of the TPM configuration Except Euro_END Eu...

Page 165: ...talling Infineon TPM Professional Package Without these passwords you will not be able to restore any TPM protected data or backup files Be sure to write down the passwords and keep them safe and private from other people Except China_END China model_BGN To install the Sinosun TPM SecureTools Read the HowToInstall pdf in the C Sinosun TPM SecureTools 3 0 Sinosun TPM SecureTools 3 0 folder to insta...

Page 166: ...sumes no liabilities for any defects arising out of your data maintenance and management Except US model_BGN Setting Up Your Computer with VAIO Control Center The VAIO Control Center utility allows you to consult system information and to specify preferences for system behavior To use VAIO Control Center 1 Click Start All Programs and VAIO Control Center The VAIO Control Center window appears 2 Se...

Page 167: ...ired control item and change the settings 4 Once finished click OK The setting of the desired item has been changed Some of the control items will not be visible if you open VAIO Central as a standard user US model_END Using the VAIO Status Monitor The VAIO Status Monitor utility allows you to check various settings such as the power management settings security settings and current usage of devic...

Page 168: ...ou should be aware that the computer will automatically enter Hibernate mode if the remaining battery charge becomes short regardless of the power management setting you select If the battery level falls below 10 percent you should either attach the AC adapter to recharge the battery pack or shut down your computer and install a fully charged battery pack Using Normal Mode This is the normal state...

Page 169: ...ce your model is equipped with Except GVD model_END Except China_END GVD model_BGN Your computer may be equipped with either the built in flash memory storage or hard disk drive depending on the model you purchased See the printed Specifications sheet to find which storage device your model is equipped with GVD model_END China model_BGN Your computer may be equipped with either the built in flash ...

Page 170: ...emove both the AC adapter and the battery pack See Setting Up Your Computer with VAIO Central page 167 US model_END Except US model_BGN You can use VAIO Control Center to configure your computer to return to Normal mode when you open the LCD screen lid This power resuming preference will be lost if you remove both the AC adapter and the battery pack See Setting Up Your Computer with VAIO Control C...

Page 171: ...state of the system is saved on the built in flash memory storage or hard disk drive and power is turned off Even when the battery runs down no data will be lost The power indicator light is off in this mode Except China_BGN Except GVD model_BGN Your computer may be equipped with either the built in flash memory storage or hard disk drive depending on the model you purchased See the online Specifi...

Page 172: ...rnate to place the computer to Hibernate mode To return to Normal mode Press the power button The computer returns to its normal state If you press and hold the power button for more than four seconds your computer will turn off automatically If you do not use your computer for a long period of time place the computer into Hibernate mode This power saving mode saves you the time of shutting down o...

Page 173: ...power indicator light turns off Managing Power with VAIO Power Management Power management helps you set up power schemes for running on AC power or batteries to suit your requirements for power consumption VAIO Power Management is a software application developed exclusively for VAIO computers With this software application you can enhance the Windows power management functions to ensure better o...

Page 174: ... on screen instructions to change the settings Activating VAIO Power Management Power Schemes VAIO Power Management provides several predefined power schemes Each power scheme consists of a group of power management settings that are designed to meet specific power management needs ranging from maximum power management to no power management To activate a VAIO Power Management power scheme 1 Right...

Page 175: ...on instead Except China_END China model_BGN On models with an built in optical disc drive the substitute drive eject button on the optical disc drive does not work if you select the option to disable power supply to the optical disc drive Use the disc drive eject button instead China model_END IRX 3960_END 6 Click OK VAIO Power Management Viewer To start VAIO Power Management Viewer Click on the V...

Page 176: ...e from the drop down list on VAIO Power Management Viewer To view performance with the power scheme modified with VAIO Power Management When both VAIO Power Management and VAIO Power Management Viewer are running VAIO Power Management Viewer shows performance with the power scheme that was modified with VAIO Power Management Use VAIO Power Management to set up or modify the power scheme Changing t...

Page 177: ...mputer Protecting Data from Unauthorized Use Your computer has the Peripheral Device Storage Media Restriction Setting Utility installed for protecting your data from unauthorized use With this software you can put restrictions on the use of external devices and storage media and USB ports to read only access To select the options you need to log onto your computer as a user with administrator rig...

Page 178: ...ns you selected with the Peripheral Device Storage Media Restriction Setting Utility do not restrict all features on the device For example reading data from the device using the USB port is available IRX 3960_END 5 Click OK 6 A message prompting you to restart your computer appears and then click Yes The changes are activated after the computer restarts The options you selected may be different f...

Page 179: ... required information and then click OK The Phone and Modem Options window appears 5 Select your location on the Dialing Rules tab 6 Click the Edit button to change the current configuration The Edit Location window appears Or Click the New button to configure your modem The New Location window appears 7 Check the country region settings and make sure it matches the place you are dialing from Puls...

Page 180: ...n and then click OK The Phone and Modem Options window appears 5 Select your location on the Dialing Rules tab and click Edit The Edit Location window appears 6 Select your location under Country region 7 Select Tone or Pulse for Dial using Pulse dial may not be supported in some counties and or regions 8 Enter an area code if there is one For some country region you do not need to enter an area c...

Page 181: ...mputer is equipped with a built in hard disk drive then it has the VAIO HDD Protection utility preinstalled for customizing your settings for protecting your hard disk drive against shock hazards You can select the sensitivity level of the built in shock sensor to set the appropriate protection level Except China_BGN Except GVD model_BGN See the online Specifications whether your computer is equip...

Page 182: ...l Programs and VAIO Central 2 Click Security on the Categories tab and double click Hard Disk Drive Protection Settings The setup window appears US model_END Except US model_BGN 1 Click Start All Programs and VAIO Control Center 2 Click Security on the Categories tab and double click Hard Disk Drive Protection Settings The setup window appears Except US model_END 3 Select the Activate hard disk dr...

Page 183: ...Hibernate or Sleep mode system recovery and system shutdown Except IRX 3960_END IRX 3960_BGN Except China_BGN Hard disk drive protection is disabled before Windows launches and during a shift to Hibernate or Sleep mode Instant Mode system recovery and system shutdown Except China_END China model_BGN Hard disk drive protection is disabled before Windows launches and during a shift to Hibernate or S...

Page 184: ...BGN For the type of module and amount of memory installed on your model see the online Specifications US model_BGN For assistance contact an authorized Sony Service Center To find the nearest center or agent see Sony Support Information page 246 or visit the Sony online support Web site US model_END Euro model_BGN Contact VAIO HelpdeskVAIO LinkVAIO HelpdeskVAIO LinkVAIO HelpdeskSony Computing Supp...

Page 185: ...ade your computer s memory read the notes and procedures in the following pages Notes on replacing memory modules Be careful when changing memory Improper installation of memory modules may cause damage to your system This damage may void your manufacturer s warranty Only use memory modules that are compatible with your computer If a memory module is not detected by the computer or the Windows ope...

Page 186: ...le performing the procedure Do not open the memory module package before you are ready to change the module The package protects the module from ESD Use the special bag delivered with the memory module or wrap the module in aluminum foil to protect it from ESD Introducing any liquids foreign substances or objects into the memory module slots or other internal components of your computer will resul...

Page 187: ... all peripheral devices 2 Unplug the computer and remove the battery pack 3 Wait until the computer cools down 4 Unscrew the screw indicated by the arrow below on the bottom of the computer and remove the memory module compartment cover 5 Touch a metal object to discharge static electricity 6 Remove the currently installed memory module as follows Pull the latches in the direction of the arrows 1 ...

Page 188: ...188 n N Upgrading Your VAIO Computer 7 Remove the new memory module from its packaging 8 Slide the memory module into the memory module slot and push it in until it clicks into place ...

Page 189: ...he battery pack and turn on the computer Viewing the Amount of Memory To view the amount of memory 1 Turn on the computer US model_BGN 2 Click Start All Programs and VAIO Central The VAIO Central window appears 3 Click the Categories tab 4 Double click the System Information folder 5 Double click the System Information icon You can view the amount of system memory If the additional memory does not...

Page 190: ...e VAIO Control Center window 8 Double click the System Information icon in the System Information folder You can view the amount of system memory If the additional memory does not appear repeat the whole installation procedure and restart the computer Except US model_END Except China_END ...

Page 191: ...ack page 198 On Using Headphones page 200 On Handling Memory Stick Media page 200 On Handling the Hard Disk page 201 On Updating Your Computer page 203 On Handling the LCD Screen Do not leave the LCD screen facing the sun This could damage the LCD screen Be careful when using your computer near a window Do not scratch the LCD screen or exert pressure on it This could cause a malfunction Using your...

Page 192: ...void rubbing the LCD screen This could damage the screen Use a soft dry cloth to wipe the LCD screen Do not change the LCD screen orientation setting in the Tablet PC Settings window even when another option is available for selection as it may make your computer unstable Sony assumes no liabilities for any defects arising out of the change IRX 3960_BGN Do not exert pressure on the LCD screen lid ...

Page 193: ...pter is not used unplug it from the AC outlet Use the AC adapter supplied with your computer or genuine Sony products Do not use any other AC adapter as it may cause a malfunction On Handling Your Computer Clean the cabinet with a soft cloth which is dry or lightly moistened with a mild detergent solution Do not use any type of abrasive pad scouring powder or solvent such as alcohol or benzine as ...

Page 194: ...lectromagnetic field of the computer may cause a malfunction Provide adequate air circulation to prevent internal heat from building up Do not place your computer on porous surfaces such as rugs or blankets or near material such as curtains or draperies that may block its air vents Your computer uses high frequency radio signals and may cause interference to radio or TV reception If this occurs re...

Page 195: ...hour before turning on the computer If any problems occur unplug the computer and contact VAIO HelpdeskVAIO LinkVAIO HelpdeskVAIO LinkVAIO HelpdeskSony Computing SupportSony Computing Support Except US model_END Make sure you disconnect the power cord before cleaning your computer To avoid losing data if your computer is damaged back up your data regularly US model_BGN Do not exert pressure on the...

Page 196: ...in MOTION EYE camera regardless of your computer s power state as it may cause a malfunction of the camera The built in MOTION EYE camera is disabled while videos or still images are imported from an i LINK compatible device connected to the i LINK port Clean the front mirror plate over the lens of the built in MOTION EYE camera with a blower brush or a soft brush If the lens is extremely dirty wi...

Page 197: ...ace of the disc Do not drop or bend the disc Fingerprints and dust on the surface of a disc may cause read errors Always hold the disc by its edges and central hole as shown below Proper care of the disc is essential to its continuous reliability Do not use solvents such as benzine thinner alcohol commercially available cleaners or anti static spray which may cause damage to the disc For normal cl...

Page 198: ...cept US model_END Battery life is shorter in a cold environment This is due to decreased battery efficiency at low temperatures US model_BGN Charge battery packs at temperatures between 50 F to 86 F 10 C to 30 C Lower temperatures require longer charging time US model_END Except US model_BGN Charge battery packs at temperatures between 10 C to 30 C Lower temperatures require longer charging time E...

Page 199: ...th a genuine Sony battery GVD model_END China model_BGN Insert CS statement a 2 here China model_END While the battery pack is in use or being charged heat builds up in the battery pack This is normal and is not cause for concern Keep the battery pack away from all sources of heat Keep the battery pack dry Do not open or try to disassemble the battery pack Do not expose the battery pack to any mec...

Page 200: ...ise against continuous loud and extended play If you experience a ringing in your ears reduce the volume or discontinue use On Handling Memory Stick Media Do not touch the Memory Stick media connector with your finger or metallic objects Use only the adhesive label supplied with the Memory Stick media as a label Do not bend drop or apply strong shock to the Memory Stick media Do not disassemble or...

Page 201: ...Stick Duo media Be sure to insert a Memory Stick Duo media into the Memory Stick Duo adapter before inserting the adapter into the slot Inserting the empty adapter into the slot may cause a malfunction Do not use a fine tipped pen to write on the label adhered to the Memory Stick Duo media Exerting pressure on the media may damage internal components Except IRX 3960_END On Handling the Hard Disk I...

Page 202: ...handling your computer To avoid damaging your hard disk drive Do not subject your computer to sudden movements Keep your computer away from magnets Do not place your computer in a location subject to mechanical vibration or in an unstable position Do not move your computer while the power is on Do not turn off the power or restart your computer while reading or writing data to the hard disk drive ...

Page 203: ...tion Windows Update Click Start All Programs and Windows Update and then follow the on screen instructions VAIO Update 3 Click Start All Programs VAIO Update 3 and VAIO Update Options and then follow the on screen instructions If you have not yet installed the latest updates install them with the above software To download and install the updates on the computer the computer must be connected to t...

Page 204: ... Latin American countries or areas or http esupport sony com ES VAIO BR for customers in Brazil US model_END Except US model_BGN This section describes how to solve common problems you might encounter when using your VAIO computer Many problems have simple solutions Try these suggestions before contacting VAIO HelpdeskVAIO LinkVAIO HelpdeskVAIO LinkVAIO HelpdeskSony Computing SupportSony Computing...

Page 205: ...d turned on Make sure the power indicator shows the power is on Make sure the battery pack is installed properly and charged Make sure the floppy disk drive if applicable is empty If your computer is plugged into a power strip or an uninterruptible power supply UPS make sure the power strip or UPS is plugged into a power source and turned on If you are using an external display make sure it is plu...

Page 206: ...my computer If the message Press F1 to resume F2 to setup appears at the bottom of the screen follow these steps 1 Press the F2 key The BIOS setup screen appears If not restart the computer and press the F2 key several times when the VAIO logo appears 2 Set the date month day year Press the Enter key 3 Press the m key to select System Time and then set the time hour minute second Press the Enter k...

Page 207: ...pack plug in the AC adapter and turn on the computer again What should I do if my computer or software stops responding If your computer stops responding while a software application is running press the Alt F4 keys to close the application window If the Alt F4 keys do not work click Start the arrow next to the Lock button and Shut Down to turn off your computer If your computer does not turn off ...

Page 208: ...ure does not work press and hold the power button until the computer turns off Turning off your computer with the power button may cause loss of unsaved data What should I do if the battery indicator is flashing and my computer does not start This symptom could be due to the battery pack not being installed properly To resolve this symptom turn off your computer and remove the battery pack Then in...

Page 209: ...his symptom turn off your computer and remove the battery pack Then install the battery pack to the computer again For details see Installing the Battery Pack page 28 US model_BGN If the symptom persists after performing the above it means the installed battery pack is not compatible Remove the battery pack and contact an authorized Sony Service Center To find the nearest center or agent see Sony ...

Page 210: ... goes off Wait for 10 or 15 seconds then restart your computer and enter the correct password When entering the password check that the Num lock indicator and Caps lock indicator are off If any are lit press the Num Lk key or the Caps Lock key to turn off the indicator before entering the password What should I do if my game software does not work or it keeps crashing Check the Web site of the gam...

Page 211: ...ars due to network security checkups Except IRX 3960_END IRX 3960_BGN If Norton Internet Security s Personal Firewall is active it may take some time before the desktop screen appears due to network security checkups If the TPM is enabled it will take longer before the VAIO logo appears due to security checks at computer startup IRX 3960_END Why doesn t my screen turn off when the time selected fo...

Page 212: ...es is to download and install the latest Windows updates regularly You can get important Windows updates by doing the following Your computer must be connected to the Internet before you can receive updates 1 Connect to the Internet 2 Double click the Windows Security Alerts icon on the taskbar 3 Follow the on screen instructions to set up automatic or scheduled updates How do I keep my antivirus ...

Page 213: ...nstalled When should I recharge the battery pack When the battery level falls below 10 percent When both the battery and power indicators blink When you have not used the battery pack for a long period of time When should I replace the battery pack If the battery power is still low after charging it the battery pack may be reaching the end of its life and should be replaced Should I be concerned t...

Page 214: ...plication If another software application is using the camera exit the application before using the built in MOTION EYE camera The video memory of your computer may have become insufficient for displaying images from the built in MOTION EYE camera Lowering the resolution or reducing the colors of the LCD screen might help The viewer window may show some noises for example horizontal streaks if you...

Page 215: ...ery The battery pack is running out of power Connect your computer to an AC power source Why do the images captured by the built in MOTION EYE camera flicker This problem occurs when you use the camera under fluorescent lights due to the mismatch between lighting output frequency and shutter speed To reduce flicker noise change the pointing direction of the camera or the brightness of camera image...

Page 216: ...r camera and click Update Driver Software What should I do if my computer becomes unstable when it enters a power saving mode while the built in MOTION EYE camera is in use Do not place your computer into Sleep or Hibernate mode while you are using the built in MOTION EYE camera If your computer automatically enters Sleep or Hibernate mode change the corresponding power saving mode setting For cha...

Page 217: ...hone line Follow these steps to check the settings 1 Click Start and Control Panel 2 Click Hardware and Sound 3 Click Phone and Modem Options 4 On the Modems tab check that your modem is listed 5 On the Dialing Rules tab check the location information is correct Why is my modem connection slow Your computer is equipped with a V 92 V 90 compatible modem Many factors may influence modem connection s...

Page 218: ...ke sure the WIRELESS or WIRELESS LAN switch is on and the Wireless LAN indicator is lit on your computer Make sure power to the access point is on Follow these steps to check the settings 1 Click Start and Control Panel 2 Click View network status and tasks under Network and Internet 3 Click Connect to a network to confirm that your access point is selected Make sure the encryption key is correct ...

Page 219: ...reless LAN access point page 218 to change the settings Why is the data transfer speed slow The wireless LAN data transfer speed is affected by distance and obstructions between devices and access points Other factors include device configurations radio conditions and software compatibility To maximize the data transfer speed move your computer away from obstructions or closer to any access point ...

Page 220: ...munication failure Follow the steps in What should I do if my computer cannot connect to a wireless LAN access point page 218 to change the settings What are channels Wireless LAN communication occurs on divided frequency bands known as channels Third party wireless LAN access point channels may be preset to different channels from Sony devices If you are using a wireless LAN access point see conn...

Page 221: ... devices are within 33 feet 10 meters of each other US model_END Except US model_BGN Your computer and the device may be too far apart Wireless Bluetooth technology works best when the devices are within 10 meters of each other Except US model_END Why can t my computer discover other Bluetooth devices If the connected device is also connected to other devices it may not appear in the Bluetooth uti...

Page 222: ...ould I do if other Bluetooth devices cannot connect to my computer Make sure the other device is authenticated Your computer may not allow connections from other devices To enable Bluetooth device connections follow these steps 1 Right click the Bluetooth icon on the taskbar 2 Select Options from the menu The Options window appears 3 Check if Standard or Low is selected for the Bluetooth security ...

Page 223: ...evices on the radio wave quality and on the operating system or the software in use Move your computer and Bluetooth devices closer to each other The 2 4 GHz radio frequency used by Bluetooth and wireless LAN devices is also used by other devices Bluetooth devices incorporate technology that minimizes interference from other devices using the same wavelength however communication speed and connect...

Page 224: ...ng its IP address on a Personal Area Network PAN The Bluetooth utility software uses Dynamic Host Configuration Protocol DHCP to assign IP addresses to active wireless devices If you specify a fixed IP address for the device to which you want to connect the utility cannot assign a dynamic IP address to the device and fails Do not specify IP addresses when using a PAN Why can t I use the Bluetooth ...

Page 225: ...y applies to models with the built in optical disc drive only See the printed Specifications sheet to find whether your model is equipped with the optical disc drive China model_END IRX 3960_END The disc that your computer is trying to read may be dirty or damaged Follow these steps 1 Press the Ctrl Alt Delete keys and click the arrow next to the Shut down button and Restart to restart the compute...

Page 226: ...clip in the manual eject hole on the optical disc drive Except IRX 3960_END IRX 3960_BGN If power supply to the optical disc drive is disabled by VAIO Power Management the substitute drive eject button on the optical disc drive will not work Use the disc drive eject button located above the keyboard Note that it will take a while to eject the drive tray if the optical disc drive is not powered If ...

Page 227: ...ponding Follow these steps 1 Press the Ctrl Alt Delete keys and click the arrow next to the Shut down button and Restart to restart the computer 2 Remove the disc from the optical disc drive 3 Check the disc for dirt or damage If you need to clean the disc see On Handling Discs page 197 for instructions If you are playing a disc and cannot hear sound do any of the following IRX 3960_BGN Check if t...

Page 228: ...firm the driver software by selecting the Driver tab and clicking Driver Details 7 Click OK to close the window Make sure an adhesive label is not affixed to a disc Adhesive labels can come off while the disc is in the optical disc drive and damage the drive or cause it to malfunction If a region code warning appears the disc may be incompatible with the optical disc drive Check the DVD package to...

Page 229: ...xed adhesive label Using a disc with an affixed adhesive label could cause a write error or other damage What should I do if I cannot write data to DVD media US model_BGN Except IRX 3960_BGN This Q A entry applies to selected models only See the online Specifications to find the type of your optical disc drive and then Reading and Writing Optical Discs page 52 to find about the supported disc medi...

Page 230: ...na model_BGN This Q A entry applies to models with the built in optical disc drive only See the printed Specifications sheet to find whether your model is equipped with the optical disc drive China model_END IRX 3960_END Make sure you are using the correct DVD recordable media Check which DVD recordable format is compatible with your optical disc drive Note the possibility that some brands of DVD ...

Page 231: ... is on If your computer is using battery power make sure the battery pack is installed properly and is charged See Using the Battery Pack page 28 for more information If the display mode is set to the external display press the Fn F7 keys See Combinations and Functions with the Fn Key page 37 for more information Why doesn t my screen display a video If the external display is selected for the dis...

Page 232: ...m the actual memory on your computer What should I do if my screen is dark Press the Fn F6 keys to brighten your computer screen What should I do if the LCD brightness of my screen changes The LCD brightness setting adjusted with the Fn F5 F6 keys is temporary and may be restored to the original setting when your computer returns to Normal mode from Sleep or Hibernate mode To save your preference ...

Page 233: ...with the Fn F7 keys you need to change the settings for the external display with VAIO Central To change the settings launch the VAIO Central click the Categories tab and select the control item for the external display and then click to select the check box for changing the options to detect the external display Then try the Fn F7 keys to change the display output US model_END How do I run Window...

Page 234: ... came with your printer for more information If your printer is not functioning after your computer resumes from a power saving mode Sleep or Hibernate then restart the computer If the bidirectional communication functions are provided with your printer disabling the functions on your computer may enable printing Follow these steps 1 Click Start and Control Panel 2 Click Printer under Hardware and...

Page 235: ...an AC power source IRX 3960_END Microphone What should I do if my microphone does not work If you are using an external microphone make sure the microphone is turned on and is properly plugged into the microphone jack on your computer How can I prevent microphone feedback Microphone feedback occurs when the microphone receives the sound from a sound output device such as a speaker To prevent this ...

Page 236: ...to the Lock button and Restart to restart your computer If your computer does not restart press the Ctrl Alt Delete keys and click the arrow next to the Shut down button and Restart If the Windows Security window appears click Restart If this procedure does not work press and hold the power button until the computer turns off Turning off your computer with the power button may cause loss of unsave...

Page 237: ...t in speakers If you are using a program that has its own volume control make sure the volume control is properly set See the program s help file for more information Make sure the speaker volume is turned up loud enough and the audio option is enabled IRX 3960_BGN The volume may have been turned off by the Fn F2 keys Press them once again The volume may have been minimized by the Fn F3 keys Press...

Page 238: ...o your computer If the pointer does not move while a software application is running press the Alt F4 keys to close the application window If the Alt F4 keys do not work click Start the arrow next to the Lock button and Restart to restart your computer If your computer does not restart press the Ctrl Alt Delete keys and click the arrow next to the Shut down button and Restart If the Windows Securi...

Page 239: ...th the keyboard If you cannot enter U I O P J K L M and so on the Num Lk key may be activated Check that the Num lock indicator is off If the Num lock indicator is on press the Num Lk key to turn it off before entering these characters Floppy Disks Why doesn t the Safely Remove Hardware icon appear on the taskbar when the drive is connected Your computer does not recognize the floppy disk drive Fi...

Page 240: ...ected You can either use a floppy disk that is not write protected or disable the write protect feature IRX 3960_BGN If you select the option to restrict USB ports to read only access with the Peripheral Device Storage Media Restriction Setting Utility you cannot write data to a floppy disk connected to your computer using the USB port To change the settings see Protecting Data from Unauthorized U...

Page 241: ...r Sound 4 On the Sounds tab click to cancel the Play Windows Startup sound check box 5 Click OK What should I do if I cannot use my i LINK device If it is prompted that the i LINK device seems to be disconnected or turned off the i LINK cable may not be securely plugged into the port on your computer or camcorder Unplug the cable and plug it in once again See Connecting an i LINK Device page 113 f...

Page 242: ...m the Memory Stick media onto your computer s hard disk drive to save data or images Except IRX 3960_END IRX 3960_BGN 1 Copy the data from the Memory Stick media onto your built in flash memory storage or hard disk drive to save data or images IRX 3960_END 2 Format the Memory Stick media by following the steps in To format a Memory Stick media page 67 IRX 3960_BGN Except China_BGN Except GVD model...

Page 243: ...yright holders Sony is not responsible for music files that cannot be recorded from a CD or downloaded from other sources Can I copy images from a digital camera using Memory Stick media Yes and you can view video clips that you have recorded with Memory Stick media compatible digital cameras Why can t I write data to Memory Stick media Except IRX 3960_BGN Some versions of Memory Stick media are e...

Page 244: ...s turned on and using its own power supply For example if you are using a digital camera check if the battery is charged If you are using a printer check if the power cable is connected properly to the AC outlet Try using another USB port on your computer The driver could be installed to the specific port you used the first time you connected the device See the manual that came with your USB devic...

Page 245: ...cking station is in use you cannot disconnect your computer from the docking station Save unsaved data exit applications using such devices and then try again If the above does not work shut down your computer and disconnect it from the docking station Make sure to return to the original log on user before disconnecting your computer from the docking station An attempt to disconnect it as any othe...

Page 246: ...wing sources for answers in the sequence listed below US model_BGN 1 VAIO Computer Documentation This on screen User Guide this manual and the printed Welcome mat provide information on how to maximize your computer s capabilities and solve common problems 2 Program Guides and Help Files Except IRX 3960_BGN The preinstalled programs on your computer may be supplied with individual help guides Thes...

Page 247: ...or the corresponding solutions online You can visit the Sony online support Web site at http esupport sony com EN VAIO for customers in USA http www sony ca support for customers in Canada http esupport sony com ES VAIO for customers in Spanish speaking Latin American countries or areas or http esupport sony com ES VAIO BR for customers in Brazil 5 VAIO Update When your computer is connected to th...

Page 248: ...al number is the last 7 digits of the number below the barcode 3 The operating system on your computer 4 The hardware component or the software program that is causing you the problem 5 A brief description of the problem In order to contact a Sony technical support representative please call the following numbers In Argentina 011 6770 SONY 7669 In Mexico In Mexico City 5002 9819 In the Mexican Rep...

Page 249: ...structions on using the software Euro model_BGN Use the search functionality in Windows Help and Support by pressing and holding the Microsoft Windows key and pressing the F1 key VAIO Link Web site If you have any problem with the computer you can access the VAIO Link Web site for troubleshooting Go to http support vaio sony eu e Support This interactive part of our Web site http support vaio sony...

Page 250: ...skSony Computing SupportSony Computing Support help lines Before contacting VAIO HelpdeskVAIO LinkVAIO HelpdeskVAIO LinkVAIO HelpdeskSony Computing SupportSony Computing Support by telephone try to solve the problem by reading the printed and non printed documentation Visit the other Sony Web sites Euro model_BGN http www club vaio com if you want to know more about VAIO and become part of the gro...

Page 251: ...t US model_END US model_BGN Program Support Information Depending on the computer model and particular configuration you purchased your computer may not include all of the software programs listed below Contacts for Sony software products are listed below For users in USA Web site http esupport sony com EN VAIO Telephone 888 4 SONY PC 888 476 6972 For users in Canada Web site http www sony ca supp...

Page 252: ...dobe Photoshop Elements Premiere Reader Adobe Systems Inc For users in USA and Canada Web site http www adobe com support Telephone 800 685 3652 America Online Dial Up America Online Inc For users in USA and Canada Web site http www aol com AOL Music Now America Online Inc For users in USA and Canada Web site http www premiumservices aol com AOL Explorer ...

Page 253: ... Web site http help aol com help AOL Instant Messenger America Online Inc For users in USA and Canada Web site http www aim com Bluetooth Utility TOSHIBA Corporation For contacts about the software see Program Support Information page 251 Cingular Connection Manager Cingular Wireless For contacts about the software see Program Support Information page 251 ...

Page 254: ...porting pictures from a digital still camera What s more you can give a professional look to your DVDs by adding chapter menus backgrounds and menu screens You are only a few clicks away from your own DVDs For contacts about the software see Program Support Information page 251 InstantOn InterVideo Inc For users in USA and Canada Web site http www intervideo com jsp Support jsp Microsoft Office Ba...

Page 255: ...n date of 60 days from the date of first use at which time the software will operate under reduced functionality mode limiting end user options and operations Microsoft Corp For users in USA and Canada Web site http support microsoft com Microsoft Internet Explorer Movie Maker Media Player Works Microsoft Corp For users in USA and Canada Web site http support microsoft com MobiTV MobiTV Inc For us...

Page 256: ... the software see Program Support Information page 251 Protector Suite QL Sony Electronics Inc Protector Suite QL Edition allows you to easily setup your fingerprint sensor that comes with your computer Protector Suite QL supports fingerprint logon fast user switching file encryption registering forms and more For contacts about the software see Program Support Information page 251 Quickbooks Free...

Page 257: ...nology connectivity that came with your computer For contacts about the software see Program Support Information page 251 SonicStage software Sony Electronics Inc The SonicStage jukebox software program gives you all the tools you need to manage music on your computer SonicStage software supports high quality digital audio storage a sleek player skin design and audio CD burning capability For cont...

Page 258: ...Mechanic 6 iolo technologies LLC For users in USA and Canada Web site http www iolo com contactus cfm Ulead BD DiscRecorder for VAIO computers Ulead Systems Inc For questions and technical assistance please check the help and the readme files VAIO Action Setup Sony Electronics Inc VAIO Action Setup manages the settings for your computer s shortcut keys For contacts about the software see Program S...

Page 259: ...tility provides you with various video quality settings when using the internal camera For contacts about the software see Program Support Information page 251 VAIO Central Sony Electronics Inc VAIO Central provides a central location that gathers resources to configure your VAIO computer and view your computer s configuration and specifications For contacts about the software see Program Support ...

Page 260: ...ogram Support Information page 251 VAIO LAN Setting Utility Sony Electronics Inc For contacts about the software see Program Support Information page 251 VAIO Media software Sony Electronics Inc VAIO Media software brings multimedia to your network enabling you to share music video and still image files between your VAIO computers You can set up one or more VAIO computers as media servers which st...

Page 261: ...port Information page 251 VAIO Update Sony Electronics Inc The VAIO Update utility helps you keep your VAIO computer up to date by regularly checking the Sony online support Web site for important software updates and information for your specific VAIO computer model For contacts about the software see Program Support Information page 251 VAIO Video Photo Suite Sony Electronics Inc VAIO Content Im...

Page 262: ...eo Inc For users in USA and Canada Web site http www intervideo com jsp Support jsp Telephone 510 651 0888 Xdrive America Online Inc For users in USA and Canada Web site http www xdrive com support Zoom Utility Sony Electronics Inc The Zoom Utility will allow you to magnify a portion of the screen For contacts about the software see Program Support Information page 251 US model_END Euro model_BGN ...

Page 263: ... VAIO Link e Support Web Portal How can I access the e Support portal When you register your computer you will automatically receive an email with the link to the e Support Web Portal your Customer ID and some basic explanation a few hours later All you need to do is activate your account by clicking on the provided link in the email You are now ready to create your first case You can access the e...

Page 264: ...d Euro model_END Except US model_BGN Trademarks Euro model_BGN Sony Battery Checker Click to DVD Click to DVD BD DVgate Plus SonicStage CP SonicStage Mastering Studio VAIO Control Center VAIO Edit Components VAIO Media VAIO Power Management VAIO Power Management Viewer My Club VAIO VAIO Update Memory Stick and MagicGate and OpenMG and VAIO and the VAIO logo are trademarks of Sony Corporation IRX 3...

Page 265: ...icasa are trademarks of Google Skype is a trademark of Skype Limited My Club VAIO uses Macromedia Flash Player software by Macromedia Inc Copyright 1995 2003 Macromedia Inc All rights reserved Macromedia and Flash are trademarks of Macromedia Inc IRX 3960_BGN The Bluetooth word mark and logos are owned by the Bluetooth SIG Inc and any use of such marks by Sony Corporation is under license Other tr...

Page 266: ...poration i LINK is a designation referring to IEEE 1394 1995 and IEEE 1394a 2000 i LINK and the i LINK logo are trademarks of Sony Corporation IRX 3960_BGN Intel Pentium and Intel SpeedStep are trademarks or registered trademarks of Intel Corporation IRX 3960_END Microsoft MS DOS Windows and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States ...

Page 267: ...ective owners SD Logo is a trademark SDHC Logo is a trademark MultiMediaCard is a trademark of MultiMediaCard Association IRX 3960_END All other names of systems products and services are trademarks of their respective owners In the manual the or marks are not specified Specifications are subject to change without notice All other trademarks are trademarks of their respective owners Please see the...

Page 268: ... 2007 Sony Corporation n ...

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