Sony VAIO VGN-SZ600 Series User Manual Download | Manualshive

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Troubleshooting

Troubleshooting

This section describes how to solve common problems you might encounter when using your VAIO computer. Many problems
have simple solutions. Try these suggestions before visiting the Sony online support Web site at the following URLs:

http://esupport.sony.com/EN/VAIO/

for customers in USA

http://esupport.sony.com/CA/

for customers in Canada

http://esupport.sony.com/ES/VAIO/

for customers in Spanish speaking Latin American countries or areas

http://esupport.sony.com/ES/VAIO/BR/

for customers in Brazil

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Computer

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System Security

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Battery

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Internet

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Networking

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Bluetooth Technology

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Optical Discs

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Display

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Printing

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Microphone

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Mouse

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Speakers

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Touch Pad

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Keyboard

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Floppy Disks

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Summary of Contents for VAIO VGN-SZ600 Series

Page 1: ...N User Guide Personal Computer V G N S Z 6 0 0 S e r i e s ...

Page 2: ...e Battery Pack 21 Shutting Down Your Computer Safely 27 Using Your VAIO Computer 28 Using the Keyboard 29 Using the Touch Pad 31 Using Special function Buttons 32 Using the Optical Disc Drive 33 Using PC Cards 43 Using the ExpressCard Module 47 Using the Memory Stick Media 51 Using Other Memory Cards 55 Using the Internet 58 Using Wireless LAN WLAN 60 Using the Bluetooth Functionality 67 ...

Page 3: ...ng a Printer 96 Connecting an i LINK Device 97 Connecting to a Network LAN 99 Customizing Your VAIO Computer 101 Selecting Performance Modes 102 Setting the Password 103 Using Fingerprint Authentication 112 Using Trusted Platform Module TPM 120 Setting Up Your Computer with VAIO Central 127 Using VAIO Status Monitor 128 Using the Power Saving Modes 129 Managing Power with VAIO Power Management 134...

Page 4: ...151 On Using the Battery Pack 152 On Using Headphones 154 On Handling Memory Stick Media 155 On Handling the Hard Disk 156 On Handling the Memory Card Adapter 157 Troubleshooting 158 Computer 160 System Security 167 Battery 169 Internet 171 Networking 173 Bluetooth Technology 176 Optical Discs 181 Display 185 Printing 187 Microphone 188 Mouse 189 Speakers 190 ...

Page 5: ...uch Pad 192 Keyboard 193 Floppy Disks 194 PC Cards 195 Audio Video 196 Memory Stick Media 197 Peripherals 198 Docking Station 199 Support Options 200 Sony Support Information 200 Program Support Information 204 ...

Page 6: ...ter and welcome to the on screen User Guide Sony has combined leading edge technology in audio video computing and communications to provide state of the art personal computing experience External views illustrated in this manual may look slightly different from those of your computer ...

Page 7: ...ide is provided in the PDF format which you can easily browse through and print out To go to Web sites described in this manual by clicking their respective URLs beginning with http your computer must be connected to the Internet Specifications The online Specifications describe the hardware and software configurations of your VAIO computer To view the online Specifications 1 Connect to the Intern...

Page 8: ...ual software programs software drivers and drive partition s or your entire hard disk drive to the original factory installed settings To access this on screen guide 1 Click Start point to All Programs and click VAIO Support Central 2 Click VAIO Documentation 3 Click Recovery Guide ...

Page 9: ...our forearms horizontal 2 with your wrists in a neutral comfortable position 3 while using the keyboard touch pad or external mouse Let your upper arms hang naturally at your sides Have breaks during sessions with your computer Excessive use of the computer may strain eyes muscles or tendons Furniture and posture Sit in a chair with good back support Adjust the level of the chair so your feet are ...

Page 10: ...he display as well Lighting Choose a location where windows and lights do not cause glare and reflection on the display Use indirect lighting to avoid bright spots on the display Proper lighting adds to your comfort and work efficiency Positioning an external display When using an external display set the display at a comfortable viewing distance Make sure the display screen is at eye level or sli...

Page 11: ... Be sure to start up your computer with only the supplied accessories connected and set up your system Upon completion connect one device for example a printer an external hard disk drive a scanner and so on at a time following the manufacturers instructions Locating Controls and Ports page 12 About the Indicator Lights page 18 Connecting a Power Source page 20 Using the Battery Pack page 21 Shutt...

Page 12: ...ages The appearance of your computer may be different from those illustrated in this manual due to variations in specifications It may also vary in some countries or areas Front A Built in microphone monaural B LCD screen page 146 C Built in speakers stereo D Keyboard page 29 E Touch pad page 31 F Fingerprint sensor page 112 ...

Page 13: ... Wireless LAN indicator page 18 E Bluetooth indicator page 18 F S1 S2 buttons page 32 G STAMINA mode indicator page 18 H Performance selector switch page 102 I SPEED mode indicator page 18 J WIRELESS switch page 60 K Num lock indicator page 18 L Caps lock indicator page 18 M Scroll lock indicator page 18 N Power button ...

Page 14: ...14 n N Getting Started Back A DC IN port page 20 B Battery connector page 21 C Air vents D Security slot ...

Page 15: ...age 33 B Optical disc drive indicator page 18 C Manual eject hole page 181 D Drive eject button page 33 E ExpressCard 34 slot page 47 F Hi Speed USB USB 2 0 ports page 93 G Network Ethernet port page 99 H Modem port page 58 Support high full low speeds ...

Page 16: ...nes jack page 83 C Air vents D i LINK IEEE 1394 S400 port page 97 E Monitor VGA port page 85 F PC Card slot page 43 G PC Card release button page 46 H Memory Stick indicator page 18 I Memory Stick slot page 52 Your computer supports Duo size Memory Stick media only ...

Page 17: ...17 n N Getting Started Bottom A Docking station connector page 76 B Air vents ...

Page 18: ... disc media is not being used STAMINA mode Illuminates when the computer is in STAMINA mode to conserve battery power SPEED mode Illuminates when the computer is in SPEED mode to provide faster performance Hard disk drive Illuminates when data is read from or written to the hard disk drive Do not enter Standby mode or turn off the computer when this indicator is on Num lock Press the Num Lk key to...

Page 19: ...ting Started Bluetooth technology Illuminates when the WIRELESS switch is set to ON and Bluetooth technology is enabled Wireless LAN Illuminates when the wireless LAN functionality is enabled Indicator Functions ...

Page 20: ...rd into an AC outlet 2 3 Plug the cable connected to the AC adapter 3 into the DC IN port 4 on the computer or on the optional docking station The shape of the DC In plug varies depending on the AC adapter To disconnect your computer completely from AC power unplug the AC adapter Make sure that the AC outlet is easily accessible If you do not intend to use your computer for a long period of time p...

Page 21: ...computer is not fully charged at the time of delivery Installing the Battery Pack To install the battery pack 1 Turn off the computer and close the LCD screen lid 2 Slide the battery lock switch 1 inward 3 Slide the battery pack into the battery compartment until it clicks into place ...

Page 22: ... 1 to the LOCK position to secure the battery pack on the computer When your computer is directly connected to AC power and has a battery pack installed it uses power from the AC outlet This computer is designed to operate only with genuine Sony batteries ...

Page 23: ...ry pack charges When the battery pack charges close to the maximum charge level you selected with the battery care function the battery indicator turns off To select your desired maximum charge level with the battery care function see To use the battery care function page 25 Charge the battery pack as described in this manual from your first battery charge Battery indicator light status Meaning On...

Page 24: ...he battery life The battery indicator light is on while you use the battery pack as a power source When battery life is nearly depleted both the battery and power indicator lights start flashing For some software applications and some peripheral devices your computer may not enter Hibernate mode even when battery life is low To avoid loss of data when using battery power you should save your data ...

Page 25: ... battery care function to reduce battery degradation 1 Click Start point to All Programs and click VAIO Central The VAIO Central window appears 2 Double click Power Management and Battery Care Function 3 Click to select the Enable Battery Care Function check box 4 Select the desired maximum charge level 5 Click OK ...

Page 26: ... and not connected to the AC adapter or if you remove the battery pack while the computer is in Standby mode To remove the battery pack 1 Turn off the computer and close the LCD screen lid 2 Slide the battery lock switch 1 inward 3 Slide and hold the battery release latch 2 and slide the battery pack away from the computer ...

Page 27: ...low To shut down your computer 1 Turn off any peripherals connected to the computer 2 Click Start and then Turn Off Computer The Turn off computer window appears 3 Click Turn Off 4 Respond to any prompts warning you to save documents or to consider other users and wait for the computer to turn off automatically The power indicator light turns off ...

Page 28: ...oard page 29 Using the Touch Pad page 31 Using Special function Buttons page 32 Using the Optical Disc Drive page 33 Using PC Cards page 43 Using the ExpressCard Module page 47 Using the Memory Stick Media page 51 Using Other Memory Cards page 55 Using the Internet page 58 Using Wireless LAN WLAN page 60 Using the Bluetooth Functionality page 67 ...

Page 29: ...s Fn F6 and then M or or keep pressing Fn F6 To decrease lighting intensity press Fn F5 and then m or or keep pressing Fn F5 Fn T F7 display output Toggles among your computer screen an external display and simultaneous output to both Fn F10 zoom Changes the screen resolution to magnify restore your computer s screen view The magnified view is not as clear as the standard view as it is implemented...

Page 30: ...mand the states of the system and the connected peripheral devices are written to the hard disk drive and the system power is turned off To return the system to its original state use the power button to turn on the power For details on power management see Using the Power Saving Modes page 129 Combinations Feature Functions ...

Page 31: ...button 4 once In many applications this action displays a shortcut menu Drag Slide your finger on the touch pad while pressing the left button Scroll Slide your finger along the right edge of the touch pad to scroll vertically Slide your finger along the bottom edge to scroll horizontally the scroll function is available only with applications that support a touch pad scroll feature You can also u...

Page 32: ...e volume on and off and the S2 button toggles among your computer screen an external display and simultaneous output to both The default button assignments may be different from the above In such a case you can change the assignments in the window for changing the S button assignments To display this window press and hold either button or launch and navigate through VAIO Central See the help file ...

Page 33: ...is equipped with an optical disc drive To insert a disc 1 Turn on the computer 2 Press the drive eject button 1 to open the drive The tray slides out 3 Place a disc in the middle of the tray with the label side facing upward and gently push it until the disc clicks into place ...

Page 34: ...ly Do not remove the optical disc when your computer is in a power saving mode Standby or Hibernate Doing so may cause the computer to malfunction If you plan to use an external optical disc drive connect the drive before you launch any preinstalled disc operation program ...

Page 35: ... Your computer plays and records CDs DVDs and Blu ray Disc media depending on the model you purchased Check your specifications for the type of optical disc drive installed on your model Use the table below to see which types of media your optical disc drive supports ...

Page 36: ...ng data to single sided DVD RAM discs 2 6 GB compliant with DVD RAM Version 1 0 is not supported DVD RAM Version 2 2 12X SPEED DVD RAM Revision 5 0 disc is not supported 5 Writing data to DVD R DL Double Layer discs is available only on discs supporting DVD R DL Double Layer recording 6 Writing data to DVD R DL Dual Layer discs is available only on discs supporting DVD R DL Dual Layer recording 7 ...

Page 37: ...EATE SOFTWARE CONFLICTS AND CAUSE SYSTEM HANGING For inquiries about disc formats contact the individual publisher of the pre recorded disc or the manufacturer of the recordable disc 8cm disc writing is not supported To play copyright protected Blu ray Disc media continuously you need to update the AACS key Note that the AACS key update requires Internet access As with other optical media devices ...

Page 38: ...nti virus software before writing data to a disc Do not use memory resident utility software while writing data to a disc This may cause your computer to malfunction Before using your software application to burn discs make sure you exit and close all other applications Do not place your computer into either of the power saving modes while using the preinstalled software or any disc burning softwa...

Page 39: ...VD RAM disc media Do not use memory resident utility software to speed up disc access when playing a disc This may cause your computer to malfunction Do not place your computer into either of the power saving modes while your computer is playing a disc Region code indicators are labeled on the DVDs to indicate in which region and on what type of player you can play the disc If the DVD is labeled a...

Page 40: ...lay an audio CD 1 Insert a disc into the optical disc drive 2 If nothing appears on the desktop then click Start point to All Programs and click to start the desired CD software to play the CD If the Audio CD window appears click to select an option ...

Page 41: ...er s you want to copy right click the file s or folder s point to Send To and then click the optical disc drive name 4 Close the window 5 Click Start and then My Computer 6 Click the optical disc drive icon under Devices with Removable Storage A new window appears with the file s or folder s you want to copy listed under Files Ready to Be Written to the CD 7 In the CD Writing Tasks box click Write...

Page 42: ...lay the DVD For instructions on how to use the software see the help file on your DVD software Copying Files to DVDs To copy files to a disc 1 Connect the AC adapter to the computer 2 Insert a disc into the optical disc drive 3 If nothing appears on the desktop then click Start point to All Programs and click to start the desired DVD burning software to copy files to the disc For instructions on h...

Page 43: ...your computer Inserting a PC Card Your computer is delivered with a slot protector in the PC Card slot Remove the slot protector before you use the slot Some PC Cards or their functions may not be compatible with your computer You do not need to shut down your computer before inserting or removing a PC Card ...

Page 44: ... it out of the slot 4 Insert the PC Card into the PC Card slot with the front label facing upward 5 Gently push the PC Card into the slot all the way to the end The PC Card is automatically detected by your system The Safely Remove Hardware icon appears on the taskbar Insert the PC Card slot protector to protect against debris entering the slot when not using a PC Card Before moving your computer ...

Page 45: ...zed Restart your system to correct the problem While the card is inserted your computer may not enter Hibernate mode but Standby mode We recommend that you remove the card if you want the computer to enter Hibernate mode Make sure you use the latest software driver provided by the PC Card manufacturer Do not force a PC Card into the slot It may damage the connector pins If you have difficulty inse...

Page 46: ... the hardware you want to unplug 3 Click Stop The Stop a Hardware device window appears 4 Confirm that the device can be safely removed from the system 5 Click OK A message appears stating it is now safe to remove the hardware device 6 Click Close to close the Safely Remove Hardware window 7 Push the PC Card release button so that the release button pops out 8 Push the PC Card release button a sec...

Page 47: ...meras camcorders music players and other audio video devices The former can accommodate either an ExpressCard 34 34mm wide or ExpressCard 54 54mm wide module as shown below and the latter an ExpressCard 34 module only Your computer is equipped with an ExpressCard 34 slot Referred to as the ExpressCard slot and the ExpressCard module in this manual ExpressCard 34 module ExpressCard 54 module ...

Page 48: ...ule To insert an ExpressCard module 1 Push the ExpressCard slot protector to pop it out 2 Gently take hold of the ExpressCard slot protector and pull it out of the slot 3 Hold the ExpressCard module with the arrow facing upward and pointing toward the ExpressCard slot 4 Carefully slide the ExpressCard module into the slot until it clicks into place Do not force it into the slot Insert the ExpressC...

Page 49: ...er If the module or adapter does not go into the slot easily remove it gently and verify you are inserting it in the proper direction Make sure you use the most recent software driver provided by the ExpressCard module manufacturer ...

Page 50: ...e click the Safely Remove Hardware icon on the taskbar The Safely Remove Hardware window appears 2 Select the hardware you want to unplug 3 Click Stop The Stop a Hardware device window appears 4 Confirm that the device can be safely removed from the system 5 Click OK A message appears stating it is now safe to remove the device 6 Click Close to close the Safely Remove Hardware window 7 Push in the...

Page 51: ...atest information about the Memory Stick media visit the Memory Stick Web site at http www memorystick com en Your computer has been tested and found compatible with Sony branded Memory Stick media with capacity of up to 8 GB that are available as of September 2007 However not all Memory Stick media that meet the same specifications as the compatible media are guaranteed of compatibility Inserting...

Page 52: ... the slot until it clicks into place The Memory Stick media is automatically detected by your system and the content of the Memory Stick media is displayed If nothing appears on the desktop click Start and My Computer and then double click the Memory Stick media icon Be sure to hold the Memory Stick media with the arrow pointing in the correct direction as you insert it into the slot To avoid dama...

Page 53: ... ready for use If you want to reformat the media with your computer use the Memory Stick Formatter software See the help file on the Memory Stick Formatter software for details Be sure to use the device that is designed to format the media and supports the Memory Stick media when formatting the media Formatting the Memory Stick media erases the entire data on the media Before formatting the media ...

Page 54: ...the computer The Memory Stick media ejects 3 Pull the Memory Stick media out of the slot Always remove the Memory Stick media gently or it may pop out unexpectedly Do not remove the Memory Stick media while the Memory Stick indicator is on If you do you may lose data Large volumes of data may take time to load so be sure the indicator is off before removing the Memory Stick media ...

Page 55: ... memory card media that meet the same specifications as the compatible media are guaranteed of compatibility The MagicGate feature of the Memory Stick media and the Memory Stick PRO media is not supported As for the Memory Stick PRO media only Sony branded media is recommended to use with the Memory Stick Adaptor SD memory cards with capacity of up to 2 GB and SDHC memory cards with capacity of up...

Page 56: ...Insert any one of the memory cards 2 to the memory card adapter 1 Make sure to insert a memory card into the memory card adapter in the correct direction to avoid possible damage to the memory card adapter 2 See Inserting an ExpressCard Module page 48 to insert the memory card adapter into the ExpressCard slot ...

Page 57: ...remove a memory card from the memory card adapter See Removing an ExpressCard Module page 50 to remove the memory card adapter from the ExpressCard slot Then firmly grasp the extended part of the memory card and carefully pull it out of the memory card adapter ...

Page 58: ...lug one end of the phone cable 1 into the modem port on the computer 2 Plug the other end into the wall jack 2 Your computer does not work with party lines cannot be connected to a coin operated telephone and may not work with multiple telephone lines or a private branch exchange PBX Some of these connections may result in excess electrical current and could cause a malfunction in the internal mod...

Page 59: ...ograms Accessories and Communications and then click New Connection Wizard The New Connection Wizard appears 2 Click Next If the Location Information window appears follow the on screen instructions 3 If it is not already selected click Connect to the Internet and then Next 4 Follow the on screen instructions ...

Page 60: ...s a security protocol Wi Fi Protected Access 2 WPA2 and Wi Fi Protected Access WPA Proposed jointly by the IEEE and Wi Fi Alliance both WPA2 and WPA are specifications of standards based interoperable security enhancements that increase the level of data protection and access control for existing Wi Fi networks WPA has been designed to be forward compatible with the IEEE 802 11i specification It u...

Page 61: ... Although technologies to minimize interference from other devices that use the same bandwidth are employed on wireless LAN compatible devices such interference may cause lower communication speed narrower communication range or broken wireless connections The communication speed varies depending on the distance between communication devices existence of obstacles between such devices the device c...

Page 62: ...roller or access point Each device communicates directly with other devices in the network You can set up an ad hoc network easily at home If the wireless connection is initiated by the VAIO computer channel 11 will be selected If the wireless connection is initiated by peer wireless LAN equipment the wireless LAN communication will make use of the channel selected by the peer wireless LAN equipme...

Page 63: ...your desired wireless option s and click OK 3 Click Start and then Control Panel 4 Click Network and Internet Connections 5 Click Network Connections The Network Connections window appears 6 Right click Wireless Network Connection then click Properties The Wireless Network Connection Properties window appears 7 Select the Wireless Networks tab 8 Click the Add button The Wireless network properties...

Page 64: ...he Sony Access Point The access point bridges the wireless and wired LAN and acts as a central controller for the wireless LAN The access point coordinates transmission and reception from multiple wireless devices within a specific range The access point will select which channel to use on an infrastructure network For details on how to select the channel that will be used by the access point see ...

Page 65: ...dow Select your desired wireless option s and click OK 4 Click Start and then Control Panel 5 Click Network and Internet Connections 6 Click Network Connections 7 In the right panel under LAN or High Speed Internet double click Wireless Network Connection The Wireless Network Connection window appears 8 Follow the on screen instructions See the online Specifications to see whether your model suppo...

Page 66: ...f the wireless LAN functionality while accessing remote documents files or resources may result in data loss For WPA PSK or WPA2 PSK authentication you must enter a passphrase The passphrase is case sensitive and must be between 8 and 63 alphanumeric characters long or up to 64 characters long using numbers from 0 to 9 and letters from A to F ...

Page 67: ...devices such as another computer or a mobile phone You can transfer data between these devices without cables and up to 33 feet 10 meters range in open space To start Bluetooth communications 1 Turn on the WIRELESS switch 2 Double click on the taskbar to display the Wireless Device Switch window 3 Select the Enable Bluetooth Device option 4 Click OK ...

Page 68: ... same time on your computer Size of file being exchanged Note that due to limitations of the Bluetooth standard large files may occasionally be corrupted during continuous transfer due to electromagnetic interference in the environment All Bluetooth devices must be certified to make sure that the applicable standard requirements are maintained Even if standards are met individual device performanc...

Page 69: ...ral characteristics of Bluetooth technology connecting multiple Bluetooth devices to your computer may cause bandwidth congestion resulting in poor performance of the devices Bluetooth Security The Bluetooth wireless technology has an authentication function which allows you to determine with whom you choose to communicate With the authentication function you can avoid any anonymous Bluetooth devi...

Page 70: ...IO Computer Communicating with Another Bluetooth Device You can connect your computer to a Bluetooth device such as another computer a mobile phone a PDA a headset a mouse or a digital camera without the use of any cables ...

Page 71: ...p the Bluetooth functionality For setting up and using the Bluetooth functionality see the help file on the Bluetooth utility software To see the help file Right click the Bluetooth icon on the taskbar and select Help Stopping Bluetooth Communications To stop Bluetooth communications Turn off the WIRELESS switch The Bluetooth indicator turns off ...

Page 72: ...ooth icon on the taskbar and select Bluetooth Settings from the menu The Bluetooth Settings window appears and Add New Connection Wizard automatically starts 4 If the Add New Connection Wizard window does not appear click New Connection The Add New Connection Wizard window appears 5 Select Express Mode Recommended and then click Next The wizard searches for Bluetooth devices in range and lists ava...

Page 73: ...ect the headset from your computer 1 Right click the Bluetooth icon on the taskbar and select Bluetooth Settings from the menu The Bluetooth Settings window appears 2 Right click the headset icon and select Disconnect from the menu 3 Click Yes ...

Page 74: ...ng Station page 75 Connecting External Speakers page 83 Connecting an External Display page 84 Selecting Display Modes page 88 Using the Multiple Monitors Function page 90 Connecting an External Microphone page 92 Connecting a Universal Serial Bus USB Device page 93 Connecting a Printer page 96 Connecting an i LINK Device page 97 Connecting to a Network LAN page 99 ...

Page 75: ...ation can be powered only through the AC adapter supplied with your computer Do not unplug the AC adapter from the docking station and the AC outlet while using the docking station this may cause data damage or hardware malfunctions A DC IN indicator Illuminates when the docking station is powered B IN USE indicator page 79 C UNDOCK button page 79 D DC IN port page 76 E Network Ethernet port 1000B...

Page 76: ...on Use the AC adapter supplied with your computer Do not move your computer while attached to the docking station this may detach the docking station and cause damage to both units 1 Disconnect all peripherals from the computer 2 Plug one end of the power cord 1 into the AC adapter 2 and the other end into an AC outlet 3 Plug the cable connected to the AC adapter 2 into the DC IN port 3 on the doc...

Page 77: ...77 n N Using Peripheral Devices 4 Slide open the docking station connector cover on the bottom of the computer ...

Page 78: ...78 n N Using Peripheral Devices 5 Align the rear bottom corners of the computer with the guides on the docking station 6 Gently push down the computer until it clicks into place 7 Turn on the computer ...

Page 79: ...ss of unsaved data or a failure of the computer When the battery pack is running out of power disconnecting your computer from the docking station may result in loss of unsaved data Do not disconnect your computer from the docking station during video playback Be sure to close video playback software before disconnection Once you have completed the steps in To disconnect your computer from the doc...

Page 80: ... you do not have to press the UNDOCK button Pressing the UNDOCK button while your computer is in a power saving mode returns the computer to Normal mode first and then initiates the disconnection process Once you have placed your computer back in Normal mode make sure to place your computer off the docking station Use of the computer still on the docking station may cause unstable operations ...

Page 81: ...81 n N Using Peripheral Devices 2 Lift the computer away from the docking station 3 Close the docking station connector cover on the bottom of the computer ...

Page 82: ...rns off and then lift the computer away from the docking station 3 Close the docking station connector cover on the bottom of the computer It is extremely important to close the docking station connector cover after disconnecting your computer from the docking station If the cover is left open dust may get inside and damage the computer To disconnect the docking station completely from AC power un...

Page 83: ... external speakers 1 Plug the speaker cable 1 into the headphones jack 2 i 2 Plug the other end of the speaker cable to the external speaker 3 3 Turn down the volume of the speakers before you turn them on Make sure your speakers are designed for computer use Do not place floppy disks on the speakers their magnetic field may damage the data on the disks ...

Page 84: ...lied to your computer For example you can use the computer with a computer display or a projector Connect the power cord after connecting all other cables Connected external displays are used as secondary screens On the Windows operating system you can also use an external display to set up multiple monitors ...

Page 85: ...o the monitor VGA port 3 a on the computer or on the docking station 3 If you want to connect a TFT DVI monitor plug the display cable not supplied into the DVI D port on the docking station DVI D stands for Digital Visual Interface Digital It is a type of DVI connector that supports only digital video signals no analog video signals It has 24 pins A DVI I Digital Visual Interface Integrated conne...

Page 86: ...a the optional docking station To connect a multimedia computer display 1 Plug the power cord of your multimedia computer display 1 into an AC outlet 2 Plug the display cable 2 not supplied into the monitor VGA port 3 a on the computer or on the docking station 3 Plug the speaker cable 4 into the headphones jack 5 i on the computer 4 Plug the microphone cable 6 into the microphone jack 7 m on the ...

Page 87: ... station To connect a projector 1 Connect the power cord 1 of your projector into an AC outlet 2 Plug an RGB signal cable 2 not supplied into the monitor VGA port 3 a on the computer or on the docking station 3 Plug an audio cable 4 not supplied into the headphones jack 5 i on the computer 4 Plug the RGB signal cable and the audio cable into the jack and port on the projector 6 ...

Page 88: ...ch display to be used as the primary monitor when an external display desktop monitor etc is connected to your computer If you want to work on your computer screen and the external display at the same time see Using the Multiple Monitors Function page 90 for more information ...

Page 89: ...display or projector Before turning on your computer turn on the peripheral devices When using the NVIDIA video controller SPEED mode 1 Right click on the desktop and select NVIDIA Control Panel from the menu 2 Click Set up multiple displays on the left pane 3 Follow the on screen instructions to change the settings You may not be able to display the same contents on your computer screen and the e...

Page 90: ... drag objects such as an open application window or a toolbar from one display to the other Your external display may not support the Multiple Monitors function Certain software applications may not be compatible with Multiple Monitors settings Make sure that your computer does not enter Standby or Hibernate mode while you are using Multiple Monitors mode otherwise the computer may not return to N...

Page 91: ...menu 2 Click Set up multiple displays on the left pane 3 Follow the on screen instructions to change the settings For selecting a video controller see Selecting Performance Modes page 102 You can also change one of the S button assignments to activate the Multiple Monitors mode with the corresponding S button To change the S button assignments press and hold any S button to display the window for ...

Page 92: ... need to use a sound input device for example to chat over the Internet you need to plug in an external microphone not supplied To connect an external microphone Plug the microphone cable 1 into the microphone jack 2 m Make sure your microphone is designed for computer use ...

Page 93: ...en moving the computer with USB devices connected avoid any shock or force to the USB ports Do not put the computer into a bag or carrying case when it has USB devices connected Connecting a USB Mouse To connect a USB mouse 1 Choose the USB port 1 you prefer to use 2 Plug the USB mouse cable 2 into the USB port You can now use your USB mouse not supplied 3 ...

Page 94: ... connect it to your computer To connect a USB floppy disk drive 1 Choose the USB port 1 you prefer to use 2 Plug the USB floppy disk drive cable 2 into the USB port Your USB floppy disk drive 3 is now ready for use When using a USB floppy disk drive do not apply force on the USB port This may cause a malfunction ...

Page 95: ...omputer is off skip steps 1 to 7 1 Close all programs accessing the floppy disk drive 2 Double click the Safely Remove Hardware icon on the taskbar The Safely Remove Hardware window appears 3 Select the floppy disk drive you want to unplug 4 Click Stop The Stop a Hardware device window appears 5 Confirm that the floppy disk drive can be safely removed from the system 6 Click OK A message appears s...

Page 96: ...ter Using the USB Port You can connect a USB printer compatible with your version of Windows to the computer To connect a printer using the USB port 1 Plug the power cord 1 of your printer into an AC outlet 2 Choose the USB port 3 you prefer to use 3 Plug one end of a USB printer cable 2 not supplied into the USB port and the other end to your printer ...

Page 97: ...er the actual transfer rate depends on the transfer rate of the external device The optional i LINK cables may not be available in some countries or areas An i LINK connection with other compatible devices is not fully guaranteed The i LINK connection varies depending on the software applications operating system and i LINK compatible devices you use See the manual that came with your software for...

Page 98: ...ter and the other end into the DV In Out port 3 on the digital video camcorder On Sony digital video cameras ports labeled DV Out DV In Out or i LINK are i LINK compatible The Sony digital video camcorder shown here is an example your digital video camcorder may need to be connected differently You cannot access the pictures stored on a Memory Stick media when using an i LINK connection ...

Page 99: ... network Ethernet port on the computer or the optional docking station and the other end to your network For detailed settings and devices needed to connect to the network ask your network administrator Your computer can be connected to the network with the default settings When your computer is attached to the optional docking station you need to select which network Ethernet port to use Follow t...

Page 100: ...nnector is connected to the telephone lines mentioned below high electric current to the connector may cause damage overheating or fire Home intercom speakerphone or business use telephone lines multi line business telephone Public telephone subscriber line PBX private branch exchange Do not plug a telephone cable into the network port ...

Page 101: ...ze the look of your Sony software and utilities etc Selecting Performance Modes page 102 Setting the Password page 103 Using Fingerprint Authentication page 112 Using Trusted Platform Module TPM page 120 Setting Up Your Computer with VAIO Central page 127 Using VAIO Status Monitor page 128 Using the Power Saving Modes page 129 Managing Power with VAIO Power Management page 134 Protecting the Hard ...

Page 102: ...performance mode with the performance selector switch you must restart your computer to place it into the selected mode A window appears to prompt you for computer restart STAMINA mode Uses the Intel Graphics Media Accelerator to conserve battery power SPEED mode Uses the NVIDIA video controller to provide faster performance You can find the current performance mode by the lit indicator on either ...

Page 103: ... the power on password machine password and user password The machine password is provided for users with administrator rights on the computer to change all the setup options in the BIOS setup screen as well as to start the computer The user password is provided for the standard users to allow for changing some of the BIOS setup options as well as starting the computer To set the user password you...

Page 104: ...n the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters including spaces long 5 At the confirmation prompt press the Enter key The following is to configure your computer to prompt password entry when you turn it on or display the BIOS setup screen 6 Select Password when Power On under Security Press the space bar to change ...

Page 105: ...ss the Enter key 4 Press the or key to select Security to display the Security tab select Set Machine Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press the Enter key At the confirmation prompt pr...

Page 106: ...er on password if set after the VAIO logo appears You cannot start your computer with the master password If you forget the master password or the keyboard fails which is critical to password entry no bypass is possible and the data stored on the hard disk drive will not be accessible There is NO RESET of this password You will have to replace the hard disk drive at your own expense and lose all t...

Page 107: ...sword entry screen appears 4 Select Enter Master and User Passwords and press the Enter key 5 Select Continue on the warning screen and press the Enter key 6 Enter the master password twice and press the Enter key The password should be up to 32 alphanumeric characters including spaces long 7 Enter the user password twice and press the Enter key The password should be up to 32 alphanumeric charact...

Page 108: ...ord 3 Press the or key to select Security to display the Security tab select Hard Disk Password and then press the Enter key The password entry screen appears 4 Select Change Master Password or Change User Password and press the Enter key 5 Enter the current password once and then a new password twice 6 Press the Enter key 7 Press the Enter key when the success message appears 8 Press either the E...

Page 109: ...he or key to select Security to display the Security tab select Hard Disk Password and then press the Enter key The password entry screen appears 4 Select Enter Master and User Passwords and press the Enter key 5 Enter the current password for Enter Current Hard Disk Master Password and press the Enter key leaving everything else blank 6 Press the Enter key when the success message appears 7 Press...

Page 110: ... have set the Windows password in conjunction with the fingerprint authentication functionality you can substitute fingerprint authentication for password entry when turning on your computer For more information see Using Fingerprint Authentication page 112 To add the Windows password 1 Click Start and then Control Panel 2 Click the User Accounts icon 3 Click your user account under or pick an acc...

Page 111: ... 5 Enter the current password under Type your current password 6 Enter a new password under Type a new password and the same password under Type the new password again to confirm 7 Click Change Password To remove the Windows password 1 Click Start and then Control Panel 2 Click the User Accounts icon 3 Click your user account under or pick an account to change 4 Click Remove my password 5 Enter th...

Page 112: ...age 117 If you have set the power on password page 103 and or the hard disk password page 106 you can substitute fingerprint authentication for password entry when starting your computer Password bank for quick Web site access page 118 You can substitute fingerprint authentication for entering information user accounts passwords etc required to access the password protected Web sites File Safe fea...

Page 113: ... your computer for repair Sony assumes no liabilities for any loss or modification of your data that might have occurred during the course of repair In case the hard disk drive has to be initialized for example after the repair work the fingerprint templates will be lost You will have to enroll them all over again The maintenance and management of data concerning fingerprint authentication must be...

Page 114: ...nts can be enrolled for each user and up to 21 fingerprints can be enrolled for logging onto your system using the Power on Security feature You can also select the finger of which fingerprint you want to use for the Power on Security feature later 1 Click Start point to All Programs Protector Suite QL and click Control Center The Fingerprint Control Center window appears 2 Click Fingerprints and ...

Page 115: ...our VAIO Computer If you have failed to enroll a fingerprint follow these steps to try again 1 Place the top joint of your finger on the fingerprint sensor 1 2 Swipe your finger perpendicularly across the fingerprint sensor ...

Page 116: ...take about one second to scan your fingerprint You may not be able to enroll and or have your fingerprint s recognized if your finger is excessively dry or wet wrinkled injured dirty etc Enroll more than one fingerprint in case of inability to recognize the fingerprint Up to 10 fingerprints can be enrolled per person Note that up to 21 fingerprints can be enrolled for logging onto your system usin...

Page 117: ...rint authentication for Windows password page 110 entry To log onto Windows swipe the finger with the enrolled fingerprint across the fingerprint sensor when the Windows log on screen appears For detailed information on logging onto Windows click Start point to All Programs Protector Suite QL and click Help to read the help file Power on Security feature If you have set the power on password page ...

Page 118: ...zed access The encrypted archive can be decrypted or unlocked for included file folder access by swiping your finger across the fingerprint sensor or entering the backup password you specified for encryption For detailed information on using the File Safe feature click Start point to All Programs Protector Suite QL and click Help to read the help file Using the Application Launcher The application...

Page 119: ...ferring it to a third person it is strongly recommended you erase the fingerprint data enrolled on the fingerprint sensor after erasing the data stored on your hard disk drive To erase the enrolled fingerprints 1 Turn on the computer 2 Press the F2 key when the VAIO logo appears The BIOS setup screen appears If not restart the computer and press the F2 key several times when the VAIO logo appears ...

Page 120: ...afe and private from other people Be sure to make backup copies of the latest emergency recovery archive file emergency recovery token file password reset token file and personal secret file and keep them safe and private from other people before sending your computer for repair The data stored in the TPM that is embedded on the motherboard may be lost or corrupted during the course of repair Duri...

Page 121: ...kup now check box is displayed after the setup select the check box and update the backup files The restore process using the backup files may fail if you do not set up the automatic backup operations The maintenance and management of TPM protected data must be carried out at your own risk Sony assumes no liabilities for any defects arising out of your data maintenance and management ...

Page 122: ... the folders below cannot be encrypted because they have system attributes Do not change the system attributes of the files in the folders below Folders containing basic user keys and others C Documents and Settings All Users Application Data Infineon TPM Software 2 0 BackupData C Documents and Settings All Users Application Data Infineon TPM Software 2 0 PlatformKeyData C Documents and Settings A...

Page 123: ...lays the My Documents Security Platform window Storage folder for automatic backup data Default folder name SPSystemBackup The folder is created as the subfolder for the SPSystemBackup xml file Token file for restoring the TPM configuration Default file name SPEmRecToken xml Default path Removable media FD USB memory etc Key and certificate backup file Default file name SpBackupArchive xml Default...

Page 124: ...them Sony assumes no liabilities for any troubles and damages arising out of your careless encryption of the following files and folders including them Password reset token file Default file name SPPwdResetToken xml Default path Removable media FD USB memory etc Password reset secret file Default file name SPPwdResetSecret xml Default path Removable media FD USB memory etc ...

Page 125: ... Change TPM State 4 Press the or key to select Exit select Exit Setup and then press the Enter key 5 After your system restarts click Execute in the Physical Presence Operations window Before enabling the TPM be sure to set the power on and hard disk passwords to protect against unauthorized modification of the TPM configuration If the TPM is enabled it will take longer before the VAIO logo appear...

Page 126: ...sswords you will not be able to restore any TPM protected data or backup files Be sure to write down the passwords and keep them safe and private from other people To initialize and configure the TPM See the on screen documentation for detailed information To open the documentation click Start point to All Programs and Infineon Security Platform Solution and click Help on Security Platform The mai...

Page 127: ...preferences for system behavior To use VAIO Central 1 Click Start point to All Programs and click VAIO Central The VAIO Central window appears 2 Select the desired control item and change the settings 3 Once finished click OK The setting of the desired item has been changed Some of the control items will not be visible if you open VAIO Central as a standard user ...

Page 128: ...security settings and current usage of devices in the VAIO Status Monitor window To display the VAIO Status Monitor window 1 Click Start point to All Programs and click VAIO Status Monitor The VAIO Status Monitor window appears You can change the settings for certain items in the VAIO Status Monitor window To change the settings select the desired item and click Settings ...

Page 129: ...wer you should be aware that the computer will automatically enter Hibernate mode if the remaining battery charge becomes short regardless of the power management setting you select If the battery level falls below 10 you should either connect the AC adapter to recharge the battery pack or shut down your computer and install a fully charged battery pack Using Normal Mode This is the normal state o...

Page 130: ...place the computer into Hibernate mode or turn it off To activate Standby mode 1 Click Start and then Turn Off Computer 2 Click Stand By When your computer is in Standby mode you cannot insert a disc Your computer comes out of Standby mode quicker than out of Hibernate mode Standby mode uses more power than Hibernate mode If the battery runs down while your computer is in Standby mode you will los...

Page 131: ... power resuming preference will be lost if you remove both the AC adapter and the battery pack See Setting Up Your Computer with VAIO Central page 127 If the computer is not used for a certain period of time it will enter Standby mode To modify this you can change the Standby mode settings To change the Standby mode settings 1 Click Start and then Control Panel 2 Click Performance and Maintenance ...

Page 132: ...ate mode This power saving mode saves you the time of shutting down and resuming To activate Hibernate mode Press the Fn F12 keys The computer enters Hibernate mode Alternatively you can follow these steps to place the computer into Hibernate mode 1 Click Start and then Turn Off Computer 2 Click Hibernate When your computer is in Hibernate mode you cannot insert a disc Hibernate mode requires more...

Page 133: ... your computer will turn off automatically It takes more time to return to Normal mode from Hibernate mode than from Standby mode You can use VAIO Central to configure your computer to return to Normal mode when you open the LCD screen lid This power resuming preference will be lost if you remove both the AC adapter and the battery pack See Setting Up Your Computer with VAIO Central page 127 ...

Page 134: ...longer battery life For more information on VAIO Power Management see the help file on the VAIO Power Management software Activating VAIO Power Management VAIO Power Management functionalities are added to the Windows Power Options Properties To activate VAIO Power Management 1 Click Start and then Control Panel 2 Click Performance and Maintenance 3 Click Power Options The Power Options Properties...

Page 135: ...r scheme 1 Click Start and then Control Panel 2 Click Performance and Maintenance 3 Click Power Options The Power Options Properties window appears 4 Select the tab for power scheme settings 5 Select a power scheme from the drop down list 6 If you now select the VAIO Power Management tab you see that the selected power scheme appears on the tab 7 If necessary you can change the items in the list f...

Page 136: ... Start point to All Programs and click VAIO Central The VAIO Central window appears 2 Double click Security and Hard Disk Drive Protection Settings The VAIO HDD Protection window appears 3 Select the Activate hard disk drive protection check box 4 Select one of the desired sensitivity level 5 Click OK For more information open the help file from the VAIO HDD Protection window VAIO HDD Protection i...

Page 137: ...u should contact your dealer to install a new memory module You should not install it yourself if you are not familiar with upgrading memory on a computer You should not touch the connectors or open the memory module compartment cover For the type of module and the amount of memory installed on your model see the online Specifications For assistance contact an authorized Sony Service Center To fin...

Page 138: ...e procedures described in this document assume user familiarity with the general terminology associated with personal computers and with the safety practice and regulatory compliance requirements for using and modifying electronic equipment Turn off your computer and disconnect it from its power source that is battery pack or AC adapter and from any telecommunication links networks or modems befor...

Page 139: ...and any repair costs will not be covered by the warranty Do not place the memory module in a location subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 95 F 35 C or less than 41 F 5 C High humidity Handle the memory module with care To avo...

Page 140: ...n the computer and disconnect all peripheral devices 2 Unplug the computer and remove the battery pack 3 Wait until the computer cools down 4 Unscrew the screws indicated by the arrows below on the bottom of the computer and remove the memory module compartment cover 5 Touch a metal object to discharge static electricity ...

Page 141: ...141 n N Upgrading Your VAIO Computer 6 Grasp the insulation sheet 1 tab and flip open the sheet The insulation sheet is equipped for module protection Do not pull it so hard as to damage the sheet ...

Page 142: ... installed memory module as follows Pull the latches in the direction of the arrows 1 The memory module is released Make sure that the memory module tilts up and then pull it out in the direction of the arrow 2 8 Remove the new memory module from its packaging ...

Page 143: ...rboard Be sure to insert the connector edge of the memory module into the slot while aligning the notch on the module with the small projection in the open slot Do not damage the insulation sheet equipped for module protection 10 Replace the memory module compartment cover 11 Tighten the screws on the bottom of the computer 12 Reinstall the battery pack and turn on the computer ...

Page 144: ...r 2 Click Start point to All Programs and click VAIO Central The VAIO Central window appears 3 Double click the System Information icon under the System Information folder You can view the amount of system memory If the additional memory does not appear repeat the whole installation procedure and restart the computer ...

Page 145: ... On Handling the LCD Screen page 146 On Using the Power Source page 147 On Handling Your Computer page 148 On Handling Floppy Disks page 150 On Handling Discs page 151 On Using the Battery Pack page 152 On Using Headphones page 154 On Handling Memory Stick Media page 155 On Handling the Hard Disk page 156 On Handling the Memory Card Adapter page 157 ...

Page 146: ... is displayed for a long period of time The residual image disappears in a while You can use a screen saver to prevent residual images The LCD screen becomes warm during operation This is normal and does not indicate a malfunction The LCD screen is manufactured using high precision technology You may however see tiny black points and or bright points red blue or green that continuously appear on t...

Page 147: ...udden power surges in an electrical storm for example Do not place heavy objects on the power cord To disconnect the cord pull it out by holding the plug Never pull the cord itself Unplug your computer from the AC outlet if you are not planning to use the computer for a long period of time Make sure that the AC outlet is easily accessible When the AC adapter is not used unplug it from the AC outle...

Page 148: ...ation subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Moisture or rain Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 95 F 35 C or less than 41 F 5 C High humidity Do not place electronic equipment near your computer The electromagnetic field of the computer may cause a malfunction P...

Page 149: ...ony Support Information page 200 Make sure you disconnect the power cord before cleaning your computer To avoid losing data if your computer is damaged back up your data regularly Do not exert pressure on the LCD screen or its edges when opening the LCD screen lid or lifting your computer The LCD screen may be sensitive to pressure or added stress and exerting pressure may damage the screen or cau...

Page 150: ...of heat Keep floppy disks away from any liquid Do not let them get wet When you are not using your floppy disk always remove it from the floppy disk drive and use a storage case If the floppy disk comes with an adhesive label make sure that the label is properly affixed If the edge of the label is curled up the label may stick to the inside of the floppy disk drive and cause a malfunction or damag...

Page 151: ...solvents such as benzine thinner alcohol commercially available cleaners or anti static spray which may cause damage to the disc For normal cleaning hold the disc by its edge and use a soft cloth to wipe the surface from the center out If the disc is badly soiled moisten a soft cloth with water wring it out well and use it to wipe the surface of the disc from the center out Wipe off any remaining ...

Page 152: ... genuine Sony battery pack or AC adapter Information about compatible models can be found at the following URLs http www sony com vaio for customers in USA and Canada http www sony net for customers in Latin American countries or areas Sony disclaims and shall assume no responsibility in case of any losses and damages arising from the use of non genuine Sony battery packs or AC adapters with your ...

Page 153: ... battery power is still low the battery pack may be reaching the end of its life and should be replaced You do not need to discharge the battery pack before recharging If you have not used the battery pack for a considerable amount of time recharge the battery pack ...

Page 154: ...ffic hazard and is illegal in some areas It can also be potentially dangerous to play loud music while walking especially at pedestrian crossings Preventing hearing damage Avoid using headphones at high volume Hearing experts advise against continuous loud and extended play If you experience a ringing in your ears reduce the volume or discontinue use ...

Page 155: ... media in a location subject to Static electricity Electrical noise Extremely high temperatures such as in a car parked in the sun Direct sunlight High humidity Corrosive substances Use the storage case supplied with the Memory Stick media Be sure to make a backup copy of your valuable data Keep the Memory Stick media and Memory Stick Adaptors out of reach of children There is a risk of swallowing...

Page 156: ...eful when handling your computer To avoid damaging your hard disk drive Do not subject your computer to sudden movements Keep your computer away from magnets Do not place your computer in a location subject to mechanical vibration or in an unstable position Do not move your computer while the power is on Do not turn off the power or restart your computer while reading or writing data to the hard d...

Page 157: ...r as a label Do not bend drop or apply strong shock to the memory card adapter Do not disassemble or modify the memory card adapter Do not let the memory card adapter get wet Do not use or store the memory card adapter in a location subject to Extremely high temperatures such as in a car parked in the sun Direct sunlight High humidity Corrosive substances Use the storage case supplied with the mem...

Page 158: ...rs in USA http esupport sony com CA for customers in Canada http esupport sony com ES VAIO for customers in Spanish speaking Latin American countries or areas http esupport sony com ES VAIO BR for customers in Brazil Computer page 160 System Security page 167 Battery page 169 Internet page 171 Networking page 173 Bluetooth Technology page 176 Optical Discs page 181 Display page 185 Printing page 1...

Page 159: ...159 n N Troubleshooting PC Cards page 195 Audio Video page 196 Memory Stick Media page 197 Peripherals page 198 Docking Station page 199 ...

Page 160: ...t is plugged into a power source and turned on Make sure the brightness and contrast controls are adjusted correctly See the manual that came with your display for more information Disconnect the AC adapter and remove the battery pack Wait three to five minutes Reinstall the battery pack reconnect the AC adapter and then press the power button to turn on your computer Condensation may cause your c...

Page 161: ...e confirmation prompt press the Enter key 5 Select Exit Setup and press the Enter key At the confirmation prompt press the Enter key Your computer restarts If this occurs frequently contact an authorized Sony Service Center To find the nearest center or agent see Sony Support Information page 200 What should I do if the power indicator Green lights but my screen remains blank Follow these steps 1 ...

Page 162: ...tton until the computer turns off Remove the AC adapter and battery pack Try reinstalling the software Contact the software publisher or designated provider for technical support Why doesn t my computer enter Standby or Hibernate mode Your computer may become unstable if the operating mode is changed before the computer completely enters Standby or Hibernate mode To restore your computer to normal...

Page 163: ...improper installation of the battery pack appears and my computer enters Hibernate mode This issue could be due to the battery pack not being installed properly To resolve this issue turn off your computer and remove the battery pack Then install the battery pack to the computer again For details see Installing the Battery Pack page 21 If the issue persists after performing the above it means the ...

Page 164: ...ator before entering the password What should I do if my game software does not work or it keeps crashing Check the Web site of the game if there are any patches or updates to download Make sure you have installed the latest video driver On some VAIO models the graphics memory is shared with the system The optimal graphic performance in this case is not guaranteed What should I do if I cannot reme...

Page 165: ...e boot device order Follow these steps 1 Turn on your computer 2 Press the F2 key when the VAIO logo appears The BIOS setup screen appears If not restart the computer and press the F2 key several times when the VAIO logo appears 3 Press the or key to select Boot 4 Press the M or m key to select the drive of which boot device order you want to change 5 Press the key or the Shift keys to change the ...

Page 166: ...How do I check the volume of the recovery partition Your hard disk drive contains the recovery partition where data for the system recovery is stored To check the volume of the recovery partition follow these steps 1 Click Start right click My Computer and select Manage The Computer Management window appears 2 Click Disk Management under Storage on the left pane The volume of the recovery partitio...

Page 167: ...ates Web site This site enables you to download computer updates without turning on the Automatic Updates feature Your computer must be connected to the Internet before you can receive updates To use the Automatic Updates feature 1 Connect to the Internet 2 Click the Automatic Updates icon on the taskbar 3 Follow the on screen instructions to set up automatic or scheduled updates To visit the Wind...

Page 168: ... Norton Internet Security 1 Click Start point to All Programs and Norton and click Norton 2 Click Run LiveUpdate under Quick Tasks on the left pane 3 Follow the on screen instructions to select and download updates For Norton 360 1 Click Start point to All Programs and Norton and click LiveUpdate 2 Follow the on screen instructions to select and download updates Your computer must be connected to ...

Page 169: ...ge the battery pack When the battery level falls below 10 When both the battery and power indicators blink When you have not used the battery pack for a long period of time When should I replace the battery pack If the battery power is still low after charging it the battery pack may be reaching the end of its life and should be replaced Should I be concerned that the installed battery pack is war...

Page 170: ...m from entering Hibernate mode save your data frequently to avoid losing data See Using Hibernate Mode page 132 for information on how you can manually activate Hibernate mode Why doesn t my computer enter Hibernate mode You may first need to enable Hibernate mode Follow these steps 1 Click Start and then Control Panel 2 Click Performance and Maintenance 3 Click Power Options The Power Options Pro...

Page 171: ...elephone number the program is dialing is correct Make sure the software you are using is compatible with your computer s modem All preinstalled Sony programs are compatible Make sure the modem is the only device connected to your telephone line Follow these steps to check the settings 1 Click Start and then Control Panel 2 Click Printers and Other Hardware 3 Click Phone and Modem Options 4 On the...

Page 172: ...ot connecting properly to other PC based modems fax machines or your ISP do any of the following Ask your telephone company to verify your telephone line is free of any line noise If your problem is fax related make sure there are no problems with the fax machine you are calling and that it is compatible with fax modems If you are having a problem connecting with your ISP make sure the ISP is not ...

Page 173: ...tart and then Control Panel 2 Click Network and Internet Connections 3 Click Network Connections 4 Right click Wireless Network Connection 5 Click Properties 6 Click the Wireless Networks tab 7 Click View Wireless Networks to see that your access point is selected Make sure the encryption key is correct What should I do if I cannot access the Internet Check the access point settings See the manual...

Page 174: ...oaded depending on how many other devices are communicating via the access point If your access point interferes with other access points change the access point channel See the manual that came with your access point for more information How do I avoid data transfer interruptions When your computer is connected to an access point data transfer interruptions may occur when using large files or if ...

Page 175: ...g a wireless LAN access point see connectivity information contained in the manual that came with your access point Why does the network connection stop when I change the encryption key Two computers with the wireless LAN functionality may lose a peer to peer network connection if the encryption key is changed You can either change the encryption key back to the original profile or re enter the ke...

Page 176: ...utility software or you may not be able to communicate with the device What should I do if I cannot find the Bluetooth device with which I want to communicate Check that the Bluetooth functionality of the device with which you want to communicate is on See the other device s manual for more information If the device with which you want to communicate is already communicating with another Bluetooth...

Page 177: ...ustom Bluetooth security level is selected click the Default level button 4 Click OK The data transfer distance can be shorter than 33 feet 10 meters depending on existing obstacles between the two devices on radio wave quality and on the operating system or the software in use Move your computer and Bluetooth devices closer to each other If the device with which you want to communicate is already...

Page 178: ... it is connected Identify and remove obstacles between your computer and the device to which it is connected Note that due to limitations of the Bluetooth standard large files may occasionally be corrupted during continuous transfer due to electromagnetic interference in the environment Why does the message requesting authentication appear The target Bluetooth enabled device is requesting connecti...

Page 179: ...ee if use of the Bluetooth functionality on the computer is permitted Why can t I connect to a Bluetooth device by specifying its IP address on a Personal Area Network PAN The Bluetooth utility software uses Dynamic Host Configuration Protocol DHCP to assign IP addresses to active wireless devices If you specify a fixed IP address for the device to which you want to connect the utility cannot assi...

Page 180: ...n Personal Area Network User PANU mode you cannot connect to the device with a PAN Why can t I use the Bluetooth utility software when I switch a user If you switch a user without logging off your system the Bluetooth utility software will not work successfully Be sure to log off before switching a user To log off from your system click Start and then Log Off ...

Page 181: ... dirt or damage If you need to clean the disc see On Handling Discs page 151 for instructions What should I do if the drive tray does not open Make sure your computer is on Press the drive eject button If the drive eject button does not work click Start and then My Computer Right click the optical disc drive icon and select Eject from the shortcut menu If none of the above options work insert a th...

Page 182: ...mage If you need to clean the disc see On Handling Discs page 151 for instructions If you are playing a disc and cannot hear sound do any of the following Check if the volume is turned off or minimized by the Fn F2 or Fn F3 keys respectively Double click the Volume icon on the taskbar and click to cancel the Master Volume Mute All and Wave Mute check boxes Check the volume setting in the audio mix...

Page 183: ...t selected You can confirm the driver software by selecting the Driver tab and clicking Driver Details 8 Click OK to close the window Make sure an adhesive label is not affixed to a disc Adhesive labels can come off while the disc is in the optical disc drive and damage the drive or cause it to malfunction If a region code warning appears the disc may be incompatible with the optical disc drive Ch...

Page 184: ... R RW disc with an adhesive label affixed replace it with one with no affixed adhesive label Using a disc with an affixed adhesive label could cause a write error or other damage What should I do if I cannot write data to DVD media Make sure you are using the correct DVD recordable media Check which DVD recordable format is compatible with your optical disc drive Note the possibility that some bra...

Page 185: ... mode is set to the external display press the Fn F7 keys See Combinations and Functions with the Fn Key page 29 for more information Why doesn t my screen display a video If the external display is selected for the display output and the external display is disconnected you cannot display a video on your computer screen Stop video playback change the display output to the computer screen and then...

Page 186: ...ngs 5 Select the desired power scheme from the drop down list 6 On the VAIO Power Management tab select No change for LCD Brightness 7 Click OK The preference for the LCD brightness adjusted with the Fn F5 F6 keys is saved and the brightness of your computer screen remains unchanged regardless of operating conditions What should I do if the external display remains blank If you cannot change the d...

Page 187: ...andby or Hibernate then restart the computer If the bidirectional communication functions are provided with your printer disabling the functions on your computer may enable printing Follow these steps 1 Click Start and then Control Panel 2 Click Printers and Other Hardware 3 Click Printers and Faxes 4 Right click the printer icon and select Properties 5 Click the Ports tab 6 Click to cancel the En...

Page 188: ...rned on and is properly plugged into the microphone jack on your computer How can I prevent microphone feedback Microphone feedback occurs when the microphone receives the sound from a sound output device such as a speaker To prevent this problem Keep the microphone away from a sound output device Turn down the volume of the speakers and the microphone ...

Page 189: ... connected If the pointer does not move while a software application is running press the Alt F4 keys to close the application window If the Alt F4 keys do not work click Start Turn Off Computer and then Restart If your computer does not restart press the Ctrl Alt Delete keys and select Restart from the Shut Down menu If this procedure does not work press and hold the power button until the comput...

Page 190: ...e sure your speakers are designed for computer use If your speakers have a muting button set the button to off The volume may have been turned off by the Fn F2 keys Press them once again The volume may have been minimized by the Fn F3 keys Press the Fn F4 keys to turn up the volume loud enough to hear sound If your speakers require external power make sure the speakers are connected to a power sou...

Page 191: ...p loud enough and the audio option is enabled The volume may have been turned off by the Fn F2 keys Press them once again The volume may have been minimized by the Fn F3 keys Press the Fn F4 keys to turn up the volume loud enough to hear sound Check the Windows volume controls by clicking the volume icon on the taskbar If Audio Modem is disabled on VAIO Power Management power scheme settings enabl...

Page 192: ...hile a software application is running press the Alt F4 keys to close the application window If the Alt F4 keys do not work click Start Turn Off Computer and then Restart If your computer does not restart press the Ctrl Alt Delete keys and select Restart from the Shut Down menu If this procedure does not work press and hold the power button until the computer turns off Turning off your computer wi...

Page 193: ...hange the keyboard configuration follow these steps 1 Click Start and Control Panel 2 Click Date Time Language and Regional Options and click Regional and Language Options 3 Change the settings as desired What should I do if I cannot enter certain characters with the keyboard If you cannot enter U I O P J K L M and so on the Num Lk key may be activated Check that the Num lock indicator is off If t...

Page 194: ...ve 2 Wait for the LED indicator on the floppy disk drive to turn off 3 Push the eject button to remove the disk and disconnect the USB floppy disk drive from your computer 4 Reconnect the floppy disk drive by inserting the USB connector into the USB port 5 Restart the computer by clicking Start Turn Off Computer and then Restart What should I do if I cannot write data to a floppy disk Make sure th...

Page 195: ...ou are not using a Sony PC Card Why doesn t my computer recognize connected devices For some PC Cards if you alternate between Normal mode and Standby or Hibernate mode while the card is inserted into the PC Card slot your computer may not recognize the PC Card or the connected device Restart the computer Why can t I insert my PC Card Make sure you are inserting the card correctly See Inserting a ...

Page 196: ...on used only to designate that a product contains an IEEE 1394 connection The procedure to establish an i LINK connection may vary depending on a software application an operating system and a compatible i LINK device Not all products with an i LINK connection can communicate with each other See the manual that came with your compatible i LINK device for more information on operating conditions an...

Page 197: ...at a Memory Stick media page 53 Why can t I save music files onto my Memory Stick media Copyright protected music cannot be checked out to any Memory Stick media other than those with the MagicGate logo Use of recorded music requires permission from the copyright holders Sony is not responsible for music files that cannot be recorded from a CD or downloaded from other sources Can I copy images fro...

Page 198: ...tlet Try using another USB port on your computer The driver could be installed to the specific port you used the first time you connected the device See the manual that came with your USB device for more information You may need to install software before you connect the device Try connecting a simple low powered device such as a mouse to test if the port is working at all USB hubs may prevent a d...

Page 199: ...NDOCK button or select Undock Computer from the Start menu When any device inserted or connected to the docking station is in use you cannot disconnect your computer from the docking station Save unsaved data exit applications using such devices and then try again If the above does not work shut down your computer and disconnect it from the docking station Make sure to return to the original log o...

Page 200: ...s You can find the help files from the help menu under the specific program 3 Operating System Online Support Your computer comes preinstalled with a Microsoft Windows operating system For operating system support you can visit Microsoft customer support at http support microsoft com directory 4 Sony Computing Support This service provides instant access to information on commonly encountered prob...

Page 201: ...r computer is connected to the Internet VAIO Update automatically notifies you when critical software and security information is posted on the support Web site Click the VAIO Update notice to open the VAIO Support Web site and view the information ...

Page 202: ...Your VAIO computer model You can find it at the lower right corner of the display on the notebook and in the same place on the front panel of the CPU on the desktop 2 Your computer s serial number You can find it on the back or bottom of the notebook or on the back of the desktop the serial number is the last 7 digits of the number below the barcode 3 The operating system on your computer 4 The ha...

Page 203: ...s In Argentina 011 6770 SONY 7669 In Mexico In Mexico City 5002 9819 In the Mexican Republic 01 800 759 7669 In Colombia 01 800 550 7000 In Peru 0 801 1 7000 or 511 6100 In Chile 800 261 800 From cellular phones 02 754 6333 In Venezuela 0 800 1 SONY 00 0 800 1 7669 00 In Panama 800 2050 In Brazil 11 3677 1080 ...

Page 204: ... 888 4 SONY PC 888 476 6972 For customers in Canada Web site http esupport sony com CA Telephone 888 4 SONY PC 888 476 6972 For customers in Spanish speaking Latin American countries or areas Web site http esupport sony com ES VAIO For customers in Brazil Web site http esupport sony com ES VAIO BR For contacts about third party software products see the following Adobe Photoshop Elements Premiere ...

Page 205: ...ww aol com AOL Toolbar America Online Inc For customers in USA and Canada Web site http help aol com help AOL Instant Messenger America Online Inc For customers in USA and Canada Web site http www aim com Bluetooth Utility TOSHIBA Corporation For contacts about the software see Program Support Information page 204 ...

Page 206: ...es or by importing pictures from a digital still camera You can give a professional look to your DVDs by adding chapter menus backgrounds and menu screens You are only a few clicks away from creating your own DVDs For contacts about the software see Program Support Information page 204 DVgate Plus software Sony Electronics Inc Connect a compatible digital video camera to your computer s i LINK por...

Page 207: ... For customers in USA and Canada Web site http support intel com LocationFree Player Sony Electronics Inc For contacts about the software see Program Support Information page 204 Microsoft Office Basic Edition Office Professional Edition Office Small Business Edition Office Ready Office Ultimate Microsoft Corp For customers in USA and Canada Web site http support microsoft com ...

Page 208: ...s Internet access This software has an expiration date of 60 days from the date of first use at which time the software will operate under reduced functionality mode limiting end user options and operations Microsoft Corp For customers in USA and Canada Web site http support microsoft com Microsoft Internet Explorer Movie Maker Media Player Works Microsoft Corp For customers in USA and Canada Web ...

Page 209: ...techsupp Protector Suite QL Sony Electronics Inc Protector Suite QL Edition allows you to easily setup your fingerprint sensor equipped on your computer Protector Suite QL supports fingerprint logon fast user switching file encryption registering forms and more For contacts about the software see Program Support Information page 204 QuickBooks Free Starter Edition Intuit Inc For customers in USA a...

Page 210: ...om SafeIT Digital Document Shredder SafeIT Security Ltd For customers in USA and Canada Web site http www safeit com support SmartWi Connection Utility Sony Electronics Inc SmartWi Connection Utility allows you to easily switch between the various wireless components Wireless LAN Wireless WAN and Bluetooth technology connectivity that came with your computer For contacts about the software see Pro...

Page 211: ...camera connected to a USB port or an i LINK port on your computer or with the built in MOTION EYE camera on your computer For contacts about the software see Program Support Information page 204 VAIO Camera Utility Sony Electronics Inc VAIO Camera Utility provides you with various video quality settings when using the internal camera For contacts about the software see Program Support Information ...

Page 212: ...n page 204 VAIO Hardware Diagnostic Sony Electronics Inc For contacts about the software see Program Support Information page 204 VAIO HDD Protection Sony Electronics Inc VAIO HDD Protection allows you to customize your settings for protecting your hard disk drive against shock hazards For contacts about the software see Program Support Information page 204 VAIO Launcher Sony Electronics Inc For c...

Page 213: ...port Information page 204 VAIO Security Center Sony Electronics Inc Sony cares about your VAIO personal computer The VAIO Security Center highlights some of the security features your machine includes For contacts about the software see Program Support Information page 204 VAIO Smart Network Sony Electronics Inc For contacts about the software see Program Support Information page 204 VAIO Touch La...

Page 214: ...ctronics Inc VAIO Content Importer and VAIO Content Exporter are included in this utility software This software enables you to import and export your media files to or from a DVD digital still camera or camcorder For contacts about the software see Program Support Information page 204 VAIO Wireless Switch Setting Utility Sony Electronics Inc For contacts about the software see Program Support Inf...

Page 215: ... Inc For customers in USA and Canada Web site http www xdrive com support Zoom Utility Sony Electronics Inc The Zoom Utility will allow you to magnify a portion of the screen For contacts about the software see Program Support Information page 204 ...

Page 216: ... 2007 Sony Corporation n ...

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