Sony VAIO VGN-FZ Series User Manual Download Page 126 | Manualshive

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Troubleshooting

Troubleshooting

This section describes how to solve common problems you might encounter when using your VAIO computer. Many problems
have simple solutions. Try these suggestions before visiting the Sony online support Web site at the following URLs:

http://esupport.sony.com/EN/VAIO/

for customers in USA

http://esupport.sony.com/CA

for customers in Canada

http://esupport.sony.com/ES/VAIO/

for customers in Spanish speaking Latin American countries or areas

http://esupport.sony.com/ES/VAIO/BR/

for customers in Brazil

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Computer

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System Security

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Battery

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Built-in MOTION EYE Camera

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Internet

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Networking

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Bluetooth Technology

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Optical Discs

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Display

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Printing

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Microphone

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Mouse

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Speakers

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Touch Pad

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Keyboard

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Summary of Contents for VAIO VGN-FZ Series

Page 1: ...N User Guide Personal Computer V G N F Z S e r i e s ...

Page 2: ...ack 23 Shutting Down Your Computer Safely 29 Using Your VAIO Computer 30 Using the Keyboard 31 Using the Touch Pad 33 Using Special function Buttons 34 Using the Built in MOTION EYE Camera 36 Using the Optical Disc Drive 37 Using the ExpressCard Module 47 Using the Memory Stick Media 50 Using Other Memory Cards 56 Using the Internet 59 Using Wireless LAN WLAN 61 Using the Bluetooth Functionality 6...

Page 3: ...ophone 86 Connecting a Universal Serial Bus USB Device 87 Connecting a Printer 90 Connecting an i LINK Device 91 Connecting to a Network LAN 93 Customizing Your VAIO Computer 94 Setting the Password 95 Setting Up Your Computer with VAIO Control Center 98 Using the Power Saving Modes 99 Managing Power with VAIO Power Management 104 Upgrading Your VAIO Computer 105 Adding and Removing Memory 106 ...

Page 4: ... 118 On Handling Discs 119 On Using the Battery Pack 120 On Using Headphones 122 On Handling Memory Stick Media 123 On Handling the Hard Disk 124 On Updating Your Computer 125 Troubleshooting 126 Computer 128 System Security 135 Battery 137 Built in MOTION EYE Camera 139 Internet 142 Networking 144 Bluetooth Technology 147 Optical Discs 151 Display 156 Printing 161 Microphone 162 ...

Page 5: ... 163 Speakers 164 Touch Pad 166 Keyboard 167 Floppy Disks 168 Audio Video 169 Memory Stick Media 172 Peripherals 173 Support Options 174 Sony Support Information 174 Program Support Information 178 Trademarks 189 ...

Page 6: ...ter and welcome to the on screen User Guide Sony has combined leading edge technology in audio video computing and communications to provide state of the art personal computing experience External views illustrated in this manual may look slightly different from those of your computer ...

Page 7: ...g common problems User Guide is provided in the PDF format which you can easily browse through and print out To go to Web sites described in this manual by clicking their respective URLs beginning with http your computer must be connected to the Internet Specifications The online specifications describe the hardware and software configurations of your VAIO computer To view the online specification...

Page 8: ...ring individual software programs software drivers and drive partition s or your entire hard disk drive to the original factory installed settings To access this on screen guide 1 Click Start and Help and Support 2 Click Manuals Specifications 3 Click VAIO Recovery Center User Guide ...

Page 9: ...on and various links to VAIO online support Web sites Backup Recovery Find information on how to back up and restore your operating system system software and your personal data Wireless Networking Learn about wireless connections including Bluetooth Wireless technology and Wireless LAN Run utilities that include VAIO Media Setup and Windows Network and Sharing Center and access to wireless tutori...

Page 10: ...benefits Your computer will be registered with Sony Product Support You will receive an e coupon good for purchase of eligible accessories at SonyStyle com Extended Service Plan Sony VAIO products come with a 1 year Limited Warranty Protect your investment further by purchasing an optional Extended Service Plan ...

Page 11: ...your forearms horizontal 2 with your wrists in a neutral comfortable position 3 while using the keyboard touch pad or external mouse Let your upper arms hang naturally at your sides Have breaks during sessions with your computer Excessive use of the computer may strain eyes muscles or tendons Furniture and posture Sit in a chair with good back support Adjust the level of the chair so your feet are...

Page 12: ...he display as well Lighting Choose a location where windows and lights do not cause glare and reflection on the display Use indirect lighting to avoid bright spots on the display Proper lighting adds to your comfort and work efficiency Positioning an external display When using an external display set the display at a comfortable viewing distance Make sure the display screen is at eye level or sli...

Page 13: ... Be sure to start up your computer with only the supplied accessories connected and set up your system Upon completion connect one device for example a printer an external hard disk drive a scanner and so on at a time following the manufacturers instructions Locating Controls and Ports page 14 About the Indicator Lights page 20 Connecting a Power Source page 22 Using the Battery Pack page 23 Shutt...

Page 14: ...following pages Front A Built in MOTION EYE camera page 36 B Built in MOTION EYE camera indicator page 20 C Built in microphone monaural D LCD screen page 113 E Built in speakers stereo F Num lock indicator page 20 G Caps lock indicator page 20 H Scroll lock indicator page 20 I Keyboard page 31 J Touch pad page 33 ...

Page 15: ...page 34 H Power button I Power indicator page 20 J Battery indicator page 20 K Hard disk drive indicator page 20 L Bluetooth indicator 1 page 20 M WLAN Wireless LAN indicator page 20 N WIRELESS switch page 61 O Memory Stick slot 2 page 52 P SD memory card slot page 56 Q Media Access indicator page 20 1 On selected models only 2 Your computer supports both standard and Duo size Memory Stick media ...

Page 16: ... page 76 B Microphone jack page 86 C Hi Speed USB USB 2 0 ports page 87 D Optical disc drive page 37 E Optical disc drive indicator page 20 F Drive eject button page 37 G Manual eject hole page 151 H DC IN port page 22 Support high full low speeds ...

Page 17: ...ademarks of HDMI Licensing LLC A Security slot B Air vent C HDMI port 1 page 77 D S VIDEO OUT port page 79 E Monitor VGA port page 77 F Hi Speed USB USB 2 0 port 2 page 87 G i LINK IEEE 1394 S400 port page 91 H ExpressCard 34 slot page 47 1 On models with the NVIDIA video controller only 2 Supports high full low speeds ...

Page 18: ...18 n N Getting Started Back A Network Ethernet port page 93 B Modem port page 59 C Battery connector ...

Page 19: ...19 n N Getting Started Bottom A Air vents ...

Page 20: ...optical disc media When the indicator is off the optical disc media is not being used Hard disk drive Illuminates when data is read from or written to the hard disk drive Do not enter Sleep mode or turn off the computer when this indicator is on Num lock Press the Num Lk key to activate the numeric keypad Press it a second time to deactivate the numeric keypad The numeric keypad is not active when...

Page 21: ...21 n N Getting Started Wireless LAN Illuminates when the wireless LAN functionality is enabled On selected models only Indicator Functions ...

Page 22: ...d of the power cord into an AC outlet 2 3 Plug the cable connected to the AC adapter 3 into the DC IN port 4 on the computer The shape of the DC In plug varies depending on the AC adapter To disconnect your computer completely from AC power unplug the AC adapter Make sure that the AC outlet is easily accessible If you do not intend to use your computer for a long period of time place the computer ...

Page 23: ...tery pack supplied with your computer is not fully charged at the time of delivery Installing the Battery Pack To install the battery pack 1 Turn off the computer and close the LCD screen lid 2 Slide the battery LOCK UNLOCK switch 1 to the UNLOCK position ...

Page 24: ...etting Started 3 Slide the battery pack diagonally into the battery compartment until the projections 2 on either side of the battery compartment fit into the U shaped cuts 3 on either side of the battery pack ...

Page 25: ...ttery LOCK UNLOCK switch to the LOCK position to secure the battery pack on the computer When your computer is directly connected to AC power and has a battery pack installed it uses power from the AC outlet This computer is designed to operate only with genuine Sony batteries Be sure to slide the battery LOCK UNLOCK switch to the LOCK position before using your computer ...

Page 26: ...omputer The computer automatically charges the battery pack the battery indicator light flashes in a double blink pattern as the battery pack charges When the battery pack is about 85 charged the battery indicator turns off Battery indicator light status Meaning On The computer is using battery power Blinks The battery pack is running out of power Double blinks The battery pack is charging Off The...

Page 27: ...y discharged battery pack does not affect the battery life The battery indicator light is on while you use the battery pack as a power source When battery life is nearly depleted both the battery and power indicator lights start flashing For some software applications and some peripheral devices your computer may not enter Hibernate mode even when battery life is low To avoid loss of data when usi...

Page 28: ...ery pack while the computer is in Sleep mode To remove the battery pack 1 Turn off the computer and close the LCD screen lid 2 Slide the battery LOCK UNLOCK switch 1 to the UNLOCK position 3 Slide and hold the battery RELEASE latch 2 hook your fingertip under the tab 3 on the battery pack and turn the battery pack in the direction of the arrow and then slide it away from the computer ...

Page 29: ... as described below To shut down your computer 1 Turn off any peripherals connected to the computer 2 Click Start the arrow next to the Lock button and Shut Down 3 Respond to any prompts warning you to save documents or to consider other users and wait for the computer to turn off automatically The power indicator light turns off ...

Page 30: ...1 Using the Touch Pad page 33 Using Special function Buttons page 34 Using the Built in MOTION EYE Camera page 36 Using the Optical Disc Drive page 37 Using the ExpressCard Module page 47 Using the Memory Stick Media page 50 Using Other Memory Cards page 56 Using the Internet page 59 Using Wireless LAN WLAN page 61 Using the Bluetooth Functionality page 68 ...

Page 31: ...en m or or keep pressing Fn F5 Fn T F7 display output Toggles among your computer screen an external display and simultaneous output to both Fn F10 zoom Changes the screen resolution to magnify restore your computer s screen view The magnified view is not as clear as the standard view as it is implemented by applying a lower resolution to the computer screen with a higher resolution This key combi...

Page 32: ...mmand the states of the system and the connected peripheral devices are written to the hard disk drive and the system power is turned off To return the system to its original state use the power button to turn on the power For details on power management see Using the Power Saving Modes page 99 Combinations Feature Functions ...

Page 33: ...ch pad without connecting a mouse you will be able to use only the keyboard for pointer operations Action Description Point Slide your finger on the touch pad 1 to place the pointer 2 on an item or object Click Press the left button 3 once Double click Press the left button twice Right click Press the right button 4 once In many applications this action displays a shortcut menu Drag Slide your fin...

Page 34: ...on assignment AV MODE button When the computer is off or in Hibernate mode Activates Instant Mode to enable you immediately to play CDs DVDs and music files and view the image data stored on the hard disk drive without launching Windows See the printed Instant Mode booklet for more information When the computer is on or in Sleep mode Launches VAIO Launcher for selecting the desired software You ca...

Page 35: ...g Your VAIO Computer VOL VOL buttons Volume down and Volume up Decrease and increase the volume On models with the Blu ray Disc drive only Use the WinDVD BD software for playback Special function button Functions ...

Page 36: ...e shared by more than one software application If another software application is using the camera exit the application before using the built in MOTION EYE camera When capturing an image in a dark place click Start All Programs VAIO Camera Capture Utility and VAIO Camera Capture Utility to start VAIO Camera Capture Utility Click the Camera button to display the Properties window and select the Lo...

Page 37: ...is equipped with an optical disc drive To insert a disc 1 Turn on the computer 2 Press the drive eject button 1 to open the drive The tray slides out 3 Place a disc in the middle of the tray with the label side facing upward and gently push it until the disc clicks into place ...

Page 38: ...tly Do not remove the optical disc when your computer is in a power saving mode Sleep or Hibernate Doing so may cause the computer to malfunction If you plan to use an external optical disc drive connect the drive before you launch any preinstalled disc operation program ...

Page 39: ... Your computer plays and records CDs DVDs and Blu ray Disc media depending on the model you purchased Check your specifications for the type of optical disc drive installed on your model Use the table below to see which types of media your optical disc drive supports ...

Page 40: ...scs 2 6 GB compliant with DVD RAM Version 1 0 is not supported DVD RAM Version 2 2 12X SPEED DVD RAM Revision 5 0 disc is not supported 5 Writing data to DVD R DL Double Layer discs is available only on discs supporting DVD R DL Double Layer recording 6 Writing data to DVD R DL Dual Layer discs is available only on discs supporting DVD R DL Dual Layer recording 7 Supports writing data to BD R Vers...

Page 41: ...TE SOFTWARE CONFLICTS AND CAUSE SYSTEM HANGING For inquiries about disc formats contact the individual publisher of the pre recorded disc or the manufacturer of the recordable disc 8cm disc writing is not supported To play copyright protected Blu ray Disc media continuously you need to update the AACS key Note that the AACS key update requires Internet access As with other optical media devices ci...

Page 42: ...nti virus software before writing data to a disc Do not use memory resident utility software while writing data to a disc This may cause your computer to malfunction Before using your software application to burn discs make sure you exit and close all other applications Do not place your computer into either of the power saving modes while using the preinstalled software or any disc burning softwa...

Page 43: ...VD RAM disc media Do not use memory resident utility software to speed up disc access when playing a disc This may cause your computer to malfunction Do not place your computer into either of the power saving modes while your computer is playing a disc Region code indicators are labeled on the DVDs to indicate in which region and on what type of player you can play the disc If the DVD is labeled a...

Page 44: ...appears click to select an option Copying Files to CDs To copy files to a disc Do not strike or shake your computer while writing data to a disc 1 Insert a disc into the optical disc drive If the AutoPlay window appears click Burn files to disc and follow the on screen instructions until the empty disc folder appears 2 Open the folder that contains the file s you want to copy and drag them to the ...

Page 45: ...lay the DVD For instructions on how to use the software see the help file on your DVD software Copying Files to DVDs To copy files to a disc 1 Connect the AC adapter to the computer 2 Insert a disc into the optical disc drive 3 If nothing appears on the desktop then click Start All Programs and the desired DVD burning software to copy files to the disc For instructions on how to use the software s...

Page 46: ...y the disc For instructions on how to use the software see the help file on your software Copying Files to Blu ray Disc Media The Blu ray Disc writing function is available on selected models only See the online specifications to find out the type of your optical disc drive and then Reading and Writing Optical Discs page 39 to find out about the supported disc media To copy files to a Blu ray Disc...

Page 47: ...meras camcorders music players and other audio video devices The former can accommodate either an ExpressCard 34 34mm wide or ExpressCard 54 54mm wide module as shown below and the latter an ExpressCard 34 module only Your computer is equipped with an ExpressCard 34 slot Referred to as the ExpressCard slot and the ExpressCard module in this manual ExpressCard 34 module ExpressCard 54 module ...

Page 48: ...fore inserting or removing the ExpressCard module To insert an ExpressCard module 1 Carefully slide the ExpressCard module into the slot until it clicks into place Do not force it into the slot If the module or adapter does not go into the slot easily remove it gently and verify you are inserting it in the proper direction Make sure you use the most recent software driver provided by the ExpressCa...

Page 49: ...k the Safely Remove Hardware icon on the taskbar The Safely Remove Hardware window appears 2 Select the hardware you want to unplug 3 Click Stop The Stop a Hardware device window appears 4 Confirm that the device can be safely removed from the system 5 Click OK A message appears stating it is now safe to remove the device 6 Click OK 7 Click Close to close the Safely Remove Hardware window 8 Push i...

Page 50: ...tick media is a compact portable and versatile IC recording media especially designed for exchanging and sharing digital data with compatible products such as digital cameras mobile phones and other devices Because it is removable it can be used for external data storage ...

Page 51: ...d compatible with Sony branded Memory Stick media with capacity of up to 8 GB that are available as of September 2007 However not all Memory Stick media that meet the same specifications as the compatible media are guaranteed of compatibility Inserting a Memory Stick media with multiple conversion adapters is not guaranteed of compatibility MagicGate is the general name of the copyright protection...

Page 52: ...ck Start Computer and double click the Memory Stick media icon Be sure to hold the Memory Stick media with the arrow pointing in the correct direction as you insert it into the slot To avoid damaging your computer or the Memory Stick media do not force the Memory Stick media into the slot if you cannot insert it smoothly Do not insert more than one Memory Stick media into the slot Improper inserti...

Page 53: ...ia make sure that it does not contain your valuable data Do not remove the Memory Stick media from the slot while formatting the media This could cause a malfunction 1 Carefully slide the Memory Stick media into the slot until it clicks into place 2 Click Start and Computer to open the Computer window 3 Right click the Memory Stick media icon and select Format 4 Click Restore device defaults The s...

Page 54: ...N Using Your VAIO Computer 6 At the confirmation prompt click OK The formatting process starts It may take time to format the Memory Stick media depending on the media 7 Once completed click OK 8 Click Close ...

Page 55: ...the computer The Memory Stick media ejects 3 Pull the Memory Stick media out of the slot Always remove the Memory Stick media gently or it may pop out unexpectedly Do not remove the Memory Stick media while the Media Access indicator light is on If you do you may lose data Large volumes of data may take time to load so be sure the indicator is off before removing the Memory Stick media ...

Page 56: ...2007 However not all memory card media that meet the same specifications as the compatible media are guaranteed of compatibility Always insert the correct memory card into the SD memory card slot SD memory cards with capacity of up to 2 GB and SDHC memory cards with capacity of up to 8 GB have been tested and found compatible with your computer The SD memory card slot on your computer does not sup...

Page 57: ...the memory card with the arrow facing upward and pointing toward the memory card slot 3 Carefully slide the memory card into the slot until it clicks into place Do not force the card into the slot If the memory card does not go into the slot easily remove it gently and verify you are inserting it in the proper direction ...

Page 58: ...a Access indicator light is on If you do the card or its data may become damaged To remove a memory card 1 Check that the Media Access indicator light is off 2 Press the extended part of the memory card causing it to extend out from the slot 3 When the card extends carefully pull it out of the slot ...

Page 59: ...elephone cable 1 Plug one end of the phone cable 1 into the modem port on the computer 2 Plug the other end into the wall jack 2 Your computer does not work with party lines cannot be connected to a coin operated telephone and may not work with multiple telephone lines or a private branch exchange PBX Some of these connections may result in excess electrical current and could cause a malfunction i...

Page 60: ... To set up a dial up connection to the Internet 1 Click Start and Control Panel 2 Click Connect to the Internet under Network and Internet The Connect to the Internet window appears 3 Click Dial up 4 Follow the on screen instructions ...

Page 61: ...rity protocol Wi Fi Protected Access 2 WPA2 and Wi Fi Protected Access WPA Proposed jointly by the IEEE and Wi Fi Alliance both WPA2 and WPA are specifications of standards based interoperable security enhancements that increase the level of data protection and access control for existing Wi Fi networks WPA has been designed to be forward compatible with the IEEE 802 11i specification It utilizes ...

Page 62: ...vices is also used by other various devices Although technologies to minimize interference from other devices that use the same bandwidth are employed on wireless LAN compatible devices such interference may cause lower communication speed narrower communication range or broken wireless connections The communication speed varies depending on the distance between communication devices existence of ...

Page 63: ... or access point Each device communicates directly with other devices in the network You can set up an ad hoc network easily at home If the wireless connection is initiated by the VAIO computer channel 11 will be selected by default If the wireless connection is initiated by peer wireless LAN equipment the wireless LAN communication will make use of the channel selected by the peer wireless LAN eq...

Page 64: ...the taskbar to display the Wireless Device Switch window 3 Select your desired wireless option s and click OK 4 Click Start and Control Panel 5 Click View network status and tasks under Network and Internet 6 Click Set up a connection or network on the left pane The Set up a connection or network window appears 7 Select an option to specify the ad hoc network settings and click Next 8 Follow the o...

Page 65: ...he Sony Access Point The access point bridges the wireless and wired LAN and acts as a central controller for the wireless LAN The access point coordinates transmission and reception from multiple wireless devices within a specific range The access point will select which channel to use on an infrastructure network For details on how to select the channel that will be used by the access point see ...

Page 66: ...ired wireless option s and click OK 5 Right click or on the taskbar and select Connect to a network 6 Select the desired access point and click Connect For WPA PSK or WPA2 PSK authentication you must enter a passphrase The passphrase is case sensitive and must be between 8 and 63 alphanumeric characters long or up to 64 characters long using numbers from 0 to 9 and letters from A to F See the onli...

Page 67: ...Stopping Wireless LAN Communication To stop wireless LAN communication Turn off the WIRELESS or WIRELESS LAN switch Turning off the wireless LAN functionality while accessing remote documents files or resources may result in data loss ...

Page 68: ...can establish wireless communication between your computer and other Bluetooth devices such as another computer or a mobile phone You can transfer data between these devices without cables and up to 33 feet 10 meters range in open space To start Bluetooth communications 1 Turn on the WIRELESS switch 2 Double click on the taskbar to display the Wireless Device Switch window 3 Select the Enable Blue...

Page 69: ... same time on your computer Size of file being exchanged Note that due to limitations of the Bluetooth standard large files may occasionally be corrupted during continuous transfer due to electromagnetic interference in the environment All Bluetooth devices must be certified to make sure that the applicable standard requirements are maintained Even if standards are met individual device performanc...

Page 70: ...ral characteristics of Bluetooth technology connecting multiple Bluetooth devices to your computer may cause bandwidth congestion resulting in poor performance of the devices Bluetooth Security The Bluetooth wireless technology has an authentication function which allows you to determine with whom you choose to communicate With the authentication function you can avoid any anonymous Bluetooth devi...

Page 71: ...IO Computer Communicating with Another Bluetooth Device You can connect your computer to a Bluetooth device such as another computer a mobile phone a PDA a headset a mouse or a digital camera without the use of any cables ...

Page 72: ...the Bluetooth functionality For setting up and using the Bluetooth functionality search for Bluetooth information using Windows Help and Support To open Windows Help and Support click Start and Help and Support Stopping Bluetooth Communications To stop Bluetooth communications Turn off the Bluetooth device that is communicating with your computer ...

Page 73: ...tor light blinks in red and green 3 Click Start Control Panel Hardware and Sound and Bluetooth Devices The Bluetooth Devices window appears 4 Click Add on the Devices tab The Add Bluetooth Device Wizard window appears 5 Click to select the My device is set up and ready to be found check box and click Next The wizard searches for Bluetooth devices in range and lists available devices if any 6 Selec...

Page 74: ...IO Computer To disconnect the headset from your computer 1 Click Start Control Panel Hardware and Sound and Bluetooth Devices The Bluetooth Devices window appears 2 Select the headset icon and select Disconnect 3 Click OK ...

Page 75: ... Connecting External Speakers page 76 Connecting an External Display page 77 Selecting Display Modes page 82 Using the Multiple Monitors Function page 84 Connecting an External Microphone page 86 Connecting a Universal Serial Bus USB Device page 87 Connecting a Printer page 90 Connecting an i LINK Device page 91 Connecting to a Network LAN page 93 ...

Page 76: ... external speakers 1 Plug the speaker cable 1 into the headphones jack 2 i 2 Plug the other end of the speaker cable to the external speaker 3 3 Turn down the volume of the speakers before you turn them on Make sure your speakers are designed for computer use Do not place floppy disks on the speakers their magnetic field may damage the data on the disks ...

Page 77: ...u can connect a computer display monitor to your computer To connect a computer display 1 If necessary plug one end of the display s power cord 1 into your display and the other end into an AC outlet 2 Plug the display cable 2 not supplied into the monitor VGA port 3 a on the computer 3 If your computer includes the NVIDIA video controller and you want to connect a TFT DVI monitor use an HDMI cabl...

Page 78: ... to your computer To connect a multimedia computer display 1 Plug the power cord of your multimedia computer display 1 into an AC outlet 2 Plug the display cable 2 not supplied into the monitor VGA port 3 a on the computer 3 Plug the speaker cable 4 into the headphones jack 5 i on the computer 4 Plug the microphone cable 6 into the microphone jack 7 m on the computer ...

Page 79: ...e TV configuration system If your TV is equipped with an HDMI port and your computer includes the NVIDIA video controller you can then use an HDMI cable not supplied to connect the TV to your computer To connect an HDMI compatible TV to your computer 1 Plug the power cord of your TV into an AC outlet 2 Plug one end of an HDMI cable to the HDMI port on the computer and the other end to the TV 3 Swi...

Page 80: ...n be connected from the AV amplifier to the TV for the display If the display resolution of your computer is more than 1024 x 768 pixels a part of the image cannot be displayed on your TV If you want to display the full image change the display resolution of the computer to 1024 x 768 pixels or lower If your TV is equipped with an HDMI port and a DVI D port we recommend that you use the HDMI port ...

Page 81: ...onnect a projector 1 Connect the power cord 1 of your projector into an AC outlet 2 Plug an RGB signal cable 2 not supplied into the monitor VGA port 3 a on the computer 3 Plug an audio cable 4 not supplied into the headphones jack 5 i on the computer 4 Plug the RGB signal cable and the audio cable into the jack and port on the projector 6 ...

Page 82: ... etc is connected to your computer The procedure for selecting a display depends on the video controller used in the computer See the online specifications for detailed information on the video controller If you want to work on your computer screen and the external display at the same time see Using the Multiple Monitors Function page 84 for more information ...

Page 83: ...he same time depending on the type of your external display or projector Before turning on your computer turn on the external display Models with the Intel Graphics Media Accelerator 1 Right click on the desktop and select Personalize 2 Click Display Settings The Display Settings window appears 3 Follow the on screen instructions to change the settings You may not be able to display the same conte...

Page 84: ...o drag objects such as an open application window or a toolbar from one display to the other Your external display may not support the Multiple Monitors function Certain software applications may not be compatible with Multiple Monitors settings Make sure that your computer does not enter Sleep or Hibernate mode while you are using Multiple Monitors mode otherwise the computer may not return to No...

Page 85: ... Yes Models with the Intel Graphics Media Accelerator 1 Right click on the desktop and select Personalize 2 Click Display Settings The Display Settings window appears 3 Follow the on screen instructions to change the settings You can also change the S1 button assignment to activate the Multiple Monitors mode with the S1 button To change the S1 button assignment press and hold the S1 button to disp...

Page 86: ... need to use a sound input device for example to chat over the Internet you need to plug in an external microphone not supplied To connect an external microphone Plug the microphone cable 1 into the microphone jack 2 m Make sure your microphone is designed for computer use ...

Page 87: ...en moving the computer with USB devices connected avoid any shock or force to the USB ports Do not put the computer into a bag or carrying case when it has USB devices connected Connecting a USB Mouse To connect a USB mouse 1 Choose the USB port 1 you prefer to use 2 Plug the USB mouse cable 2 into the USB port You can now use your USB mouse not supplied 3 ...

Page 88: ... connect it to your computer To connect a USB floppy disk drive 1 Choose the USB port 1 you prefer to use 2 Plug the USB floppy disk drive cable 2 into the USB port Your USB floppy disk drive 3 is now ready for use When using a USB floppy disk drive do not apply force on the USB port This may cause a malfunction ...

Page 89: ... is off skip steps 1 to 8 1 Close all programs accessing the floppy disk drive 2 Double click the Safely Remove Hardware icon on the taskbar The Safely Remove Hardware window appears 3 Select the floppy disk drive you want to unplug 4 Click Stop The Stop a Hardware device window appears 5 Confirm that the floppy disk drive can be safely removed from the system 6 Click OK A message appears stating ...

Page 90: ...ter Using the USB Port You can connect a USB printer compatible with your version of Windows to the computer To connect a printer using the USB port 1 Plug the power cord 1 of your printer into an AC outlet 2 Choose the USB port 3 you prefer to use 3 Plug one end of a USB printer cable 2 not supplied into the USB port and the other end to your printer ...

Page 91: ...er the actual transfer rate depends on the transfer rate of the external device The optional i LINK cables may not be available in some countries or areas An i LINK connection with other compatible devices is not fully guaranteed The i LINK connection varies depending on the software applications operating system and i LINK compatible devices you use See the manual that came with your software for...

Page 92: ...ter and the other end into the DV In Out port 3 on the digital video camcorder On Sony digital video cameras ports labeled DV Out DV In Out or i LINK are i LINK compatible The Sony digital video camcorder shown here is an example your digital video camcorder may need to be connected differently You cannot access the pictures stored on a Memory Stick media when using an i LINK connection ...

Page 93: ...work ask your network administrator Your computer can be connected to the network with the default settings Telephone lines cannot be connected to the network LAN connector on your computer If the network LAN connector is connected to the telephone lines mentioned below high electric current to the connector may cause damage overheating or fire Home intercom speakerphone or business use telephone ...

Page 94: ... main settings of your VAIO computer Among other things you will learn how to use and customize the look of your Sony software and utilities etc Setting the Password page 95 Setting Up Your Computer with VAIO Control Center page 98 Using the Power Saving Modes page 99 Managing Power with VAIO Power Management page 104 ...

Page 95: ...access Adding the Power on Password The power on password is provided to protect your computer from unauthorized access Once you have set the power on password you cannot start your computer without entering the password Make sure not to forget the password Write down your password and keep it safe and private from other people If you forget the power on password and need assistance to reset it a ...

Page 96: ...er key 4 On the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters including spaces long 5 At the confirmation prompt press the Enter key The following is to configure your computer to prompt password entry when you turn it on or display the BIOS setup screen 6 Select Password when Power On under Security Press the space bar ...

Page 97: ...r key 4 Press the or key to select Security to display the Security tab select Set Machine Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press the Enter key When confirmation to save the changes is...

Page 98: ...AIO Control Center 1 Click Start All Programs and VAIO Control Center The VAIO Control Center window appears 2 Select the desired control item and change the settings 3 Once finished click OK The setting of the desired item has been changed For more information about each option see the help file on VAIO Control Center Some of the control items will not be visible if you open VAIO Control Center a...

Page 99: ...er you should be aware that the computer will automatically enter Hibernate mode if the remaining battery charge becomes short regardless of the power management setting you select If the battery level falls below 10 you should either connect the AC adapter to recharge the battery pack or shut down your computer and install a fully charged battery pack Using Normal Mode This is the normal state of...

Page 100: ...art the arrow next to the Lock button and Sleep When your computer is in Sleep mode you cannot insert a disc Your computer comes out of Sleep mode quicker than out of Hibernate mode Sleep mode uses more power than Hibernate mode If the battery runs down while your computer is in Sleep mode you will lose all unsaved data Going back to the previous work state is impossible To avoid loss of data you ...

Page 101: ...Sleep mode To modify this you can change the Sleep mode settings To change the Sleep mode settings 1 Right click the power status icon on the taskbar and select Power Options 2 Click Change plan settings under the current power plan 3 Change the time to place the computer into Sleep mode and click Save Changes ...

Page 102: ...into Hibernate mode This power saving mode saves you the time of shutting down and resuming To activate Hibernate mode Press the Fn F12 keys The computer enters Hibernate mode Alternatively you can click Start the arrow next to the Lock button and Hibernate to place the computer into Hibernate mode When your computer is in Hibernate mode you cannot insert a disc Hibernate mode requires more time t...

Page 103: ...mode Press the power button The computer returns to its normal state If you press and hold the power button for more than four seconds your computer will turn off automatically It takes more time to return to Normal mode from Hibernate mode than from Sleep mode ...

Page 104: ...a power status icon appears on the taskbar This icon indicates what kind of power source you are using at that time for example AC power Click this icon to display the window that shows your power status The VAIO Power Management functionality is added to the Windows Power Options Properties To select a power plan 1 Right click the power status icon on the taskbar and select Power Options 2 Select...

Page 105: ...u should contact your dealer to install a new memory module You should not install it yourself if you are not familiar with upgrading memory on a computer You should not touch the connectors or open the memory module compartment cover For the type of module and the amount of memory installed on your model see the online specifications For assistance contact an authorized Sony Service Center To fin...

Page 106: ...e procedures described in this document assume user familiarity with the general terminology associated with personal computers and with the safety practice and regulatory compliance requirements for using and modifying electronic equipment Turn off your computer and disconnect it from its power source that is battery pack or AC adapter and from any telecommunication links networks or modems befor...

Page 107: ...and any repair costs will not be covered by the warranty Do not place the memory module in a location subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 95 F 35 C or less than 41 F 5 C High humidity Handle the memory module with care To avo...

Page 108: ...wn the computer and disconnect all peripheral devices 2 Unplug the computer and remove the battery pack 3 Wait until the computer cools down 4 Unscrew the screw indicated by the arrow below on the bottom of the computer and remove the memory module compartment cover 5 Touch a metal object to discharge static electricity ...

Page 109: ... installed memory module as follows Pull the latches in the direction of the arrows 1 The memory module is released Make sure that the memory module tilts up and then pull it out in the direction of the arrow 2 7 Remove the new memory module from its packaging ...

Page 110: ... any other components on the motherboard Be sure to insert the connector edge of the memory module into the slot while aligning the notch on the module with the small projection in the open slot 9 Replace the memory module compartment cover 10 Tighten the screw on the bottom of the computer 11 Reinstall the battery pack and turn on the computer ...

Page 111: ...r 2 Click Start All Programs and VAIO Control Center The VAIO Control Center window appears 3 Double click the System Information icon under the System Information folder You can view the amount of system memory If the additional memory does not appear repeat the whole installation procedure and restart the computer ...

Page 112: ... Screen page 113 On Using the Power Source page 114 On Handling Your Computer page 115 On Using the Built in MOTION EYE Camera page 117 On Handling Floppy Disks page 118 On Handling Discs page 119 On Using the Battery Pack page 120 On Using Headphones page 122 On Handling Memory Stick Media page 123 On Handling the Hard Disk page 124 On Updating Your Computer page 125 ...

Page 113: ... in a while You can use a screen saver to prevent residual images The LCD screen becomes warm during operation This is normal and does not indicate a malfunction The LCD screen is manufactured using high precision technology You may however see tiny black points and or bright points red blue or green that continuously appear on the LCD screen This is a normal result of the manufacturing process an...

Page 114: ...udden power surges in an electrical storm for example Do not place heavy objects on the power cord To disconnect the cord pull it out by holding the plug Never pull the cord itself Unplug your computer from the AC outlet if you are not planning to use the computer for a long period of time Make sure that the AC outlet is easily accessible When the AC adapter is not used unplug it from the AC outle...

Page 115: ... in a location subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Moisture or rain Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 95 F 35 C or less than 41 F 5 C High humidity Do not place electronic equipment near your computer The electromagnetic field of the computer may cause a malf...

Page 116: ...ony Support Information page 174 Make sure you disconnect the power cord before cleaning your computer To avoid losing data if your computer is damaged back up your data regularly Do not exert pressure on the LCD screen or its edges when opening the LCD screen lid or lifting your computer The LCD screen may be sensitive to pressure or added stress and exerting pressure may damage the screen or cau...

Page 117: ...f the built in MOTION EYE camera regardless of your computer s power state as it may cause a malfunction of the camera The built in MOTION EYE camera is disabled while videos or still images are imported from an i LINK compatible device connected to the i LINK port Clean the lens protection cover of the built in MOTION EYE camera with a blower brush or a soft brush If the cover is extremely dirty ...

Page 118: ...of heat Keep floppy disks away from any liquid Do not let them get wet When you are not using your floppy disk always remove it from the floppy disk drive and use a storage case If the floppy disk comes with an adhesive label make sure that the label is properly affixed If the edge of the label is curled up the label may stick to the inside of the floppy disk drive and cause a malfunction or damag...

Page 119: ...olvents such as benzine thinner alcohol commercially available cleaners or anti static spray which may cause damage to the disc For normal cleaning hold the disc by its edges and use a soft cloth to wipe the surface from the center out If the disc is badly soiled moisten a soft cloth with water wring it out well and use it to wipe the surface of the disc from the center out Wipe off any remaining ...

Page 120: ... genuine Sony battery pack or AC adapter Information about compatible models can be found at the following URLs http www sony com vaio for customers in USA and Canada http www sony net for customers in Latin American countries or areas Sony disclaims and shall assume no responsibility in case of any losses and damages arising from the use of non genuine Sony battery packs or AC adapters with your ...

Page 121: ... battery power is still low the battery pack may be reaching the end of its life and should be replaced You do not need to discharge the battery pack before recharging If you have not used the battery pack for a considerable amount of time recharge the battery pack ...

Page 122: ...ffic hazard and is illegal in some areas It can also be potentially dangerous to play loud music while walking especially at pedestrian crossings Preventing hearing damage Avoid using headphones at high volume Hearing experts advise against continuous loud and extended play If you experience a ringing in your ears reduce the volume or discontinue use ...

Page 123: ... media in a location subject to Static electricity Electrical noise Extremely high temperatures such as in a car parked in the sun Direct sunlight High humidity Corrosive substances Use the storage case supplied with the Memory Stick media Be sure to make a backup copy of your valuable data Keep the Memory Stick media and Memory Stick Adaptors out of reach of children There is a risk of swallowing...

Page 124: ...eful when handling your computer To avoid damaging your hard disk drive Do not subject your computer to sudden movements Keep your computer away from magnets Do not place your computer in a location subject to mechanical vibration or in an unstable position Do not move your computer while the power is on Do not turn off the power or restart your computer while reading or writing data to the hard d...

Page 125: ...tion Windows Update Click Start All Programs and Windows Update and then follow the on screen instructions VAIO Update 3 Click Start All Programs VAIO Update 3 and VAIO Update Options and then follow the on screen instructions If you have not yet installed the latest updates install them with the above software To download and install the updates on the computer the computer must be connected to t...

Page 126: ...SA http esupport sony com CA for customers in Canada http esupport sony com ES VAIO for customers in Spanish speaking Latin American countries or areas http esupport sony com ES VAIO BR for customers in Brazil Computer page 128 System Security page 135 Battery page 137 Built in MOTION EYE Camera page 139 Internet page 142 Networking page 144 Bluetooth Technology page 147 Optical Discs page 151 Dis...

Page 127: ...127 n N Troubleshooting Floppy Disks page 168 Audio Video page 169 Memory Stick Media page 172 Peripherals page 173 ...

Page 128: ...t is plugged into a power source and turned on Make sure the brightness and contrast controls are adjusted correctly See the manual that came with your display for more information Disconnect the AC adapter and remove the battery pack Wait three to five minutes Reinstall the battery pack reconnect the AC adapter and then press the power button to turn on your computer Condensation may cause your c...

Page 129: ...e confirmation prompt press the Enter key 5 Select Exit Setup and press the Enter key At the confirmation prompt press the Enter key Your computer restarts If this occurs frequently contact an authorized Sony Service Center To find the nearest center or agent see Sony Support Information page 174 What should I do if the power indicator Green lights but my screen remains blank Follow these steps 1 ...

Page 130: ...your computer does not turn off press the Ctrl Alt Delete keys and click the arrow next to the Shut down button and Shut Down If the Windows Security window appears click Shut Down Turning off your computer with the Ctrl Alt Delete keys or the power button may cause loss of unsaved data If your computer still does not turn off press and hold the power button until the computer turns off Remove the...

Page 131: ... and hold the power button until the computer turns off Turning off your computer with the power button may cause loss of unsaved data What should I do if the battery indicator is flashing and my computer does not start This issue could be due to the battery pack not being installed properly To resolve this issue turn off your computer and remove the battery pack Then install the battery pack to t...

Page 132: ...than the maximum This is normal Because your computer s CPU utilizes a type of CPU speed controlling technology for power conservation purposes System Properties may display the CPU s current speed instead of the maximum speed What should I do if Windows does not start showing a message when I start my computer If you enter a wrong power on password three times consecutively the Enter Onetime Pass...

Page 133: ... The optimal graphic performance in this case is not guaranteed What should I do if I cannot remember the BIOS password If you have forgotten the BIOS password contact an authorized Sony Service Center to reset it A reset fee will be charged To find the nearest center or agent see Sony Support Information page 174 Why does it take time before my computer starts If the Symantec Norton Firewall is a...

Page 134: ...omputer from the USB floppy disk drive you need to change the boot device Turn on your computer and press the F11 key several times before the VAIO logo appears How do I check the volume of the recovery partition Your hard disk drive contains the recovery partition where data for the system recovery is stored To check the volume of the recovery partition follow these steps 1 Click Start right clic...

Page 135: ...puter against security threats such as viruses is to download and install the latest Windows updates regularly You can get important Windows updates by doing the following Your computer must be connected to the Internet before you can receive updates 1 Connect to the Internet 2 Double click the Windows Security Alerts icon on the taskbar 3 Follow the on screen instructions to set up automatic or s...

Page 136: ...all the latest security update For Norton Internet Security 1 Click Start All Programs Norton and Norton 2 Click Run LiveUpdate under Quick Tasks on the left pane 3 Follow the on screen instructions to select and download updates For Norton 360 1 Click Start All Programs Norton and LiveUpdate 2 Follow the on screen instructions to select and download updates Internet connection is required to run ...

Page 137: ...uses AC power even if the battery pack is installed When should I recharge the battery pack When the battery level falls below 10 When both the battery and power indicators blink When you have not used the battery pack for a long period of time When should I replace the battery pack If the battery power is still low after charging it the battery pack may be reaching the end of its life and should ...

Page 138: ...e using battery power Your computer can enter Hibernate mode while using battery power but some software programs and peripheral devices prevent the system from entering Hibernate mode If you are using a program that prevents the system from entering Hibernate mode save your data frequently to avoid losing data See Using Hibernate Mode page 102 for information on how you can manually activate Hibe...

Page 139: ... does not indicate a malfunction If the problem persists restart your computer Why are captured images poor in quality The images captured under the fluorescent lamp may show reflection of the light A dark portion in captured images may appear as a noise If the lens protection cover is dirty you cannot take a clear shot Clean the cover See On Using the Built in MOTION EYE Camera page 117 Why do ca...

Page 140: ...tween lighting output frequency and shutter speed To reduce flicker noise change the pointing direction of the camera or the brightness of camera images In some software applications you can set an appropriate value to one of the camera properties e g LightSource Flickness etc to eliminate flicker noise Why is the video input from the built in MOTION EYE camera suspended for a few seconds The vide...

Page 141: ...art Control Panel Hardware and Sound and Device Manager 2 Double click Imaging devices 3 Right click the device name for your camera and click Update Driver Software What should I do if my computer becomes unstable when it enters a power saving mode while the built in MOTION EYE camera is in use Do not place your computer into Sleep or Hibernate mode while you are using the built in MOTION EYE cam...

Page 142: ...t the telephone number the program is dialing is correct Make sure the software you are using is compatible with your computer s modem All preinstalled Sony programs are compatible Make sure the modem is the only device connected to your telephone line Follow these steps to check the settings 1 Click Start and Control Panel 2 Click Hardware and Sound 3 Click Phone and Modem Options 4 On the Modems...

Page 143: ... properly to other PC based modems fax machines or your Internet Service Provider ISP do any of the following Ask your telephone company to verify your telephone line is free of any line noise If your problem is fax related make sure there are no problems with the fax machine you are calling and that it is compatible with fax modems If you are having a problem connecting with your ISP make sure th...

Page 144: ...s under Network and Internet 3 Click Connect to a network to confirm that your access point is selected Make sure the encryption key is correct Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window Selecting any other option may result in a communication failure To change the settings follow these steps 1 Right click the power status icon on the taskba...

Page 145: ...he wireless LAN data transfer speed is affected by distance and obstructions between devices and access points Other factors include device configurations radio conditions and software compatibility To maximize the data transfer speed move your computer away from obstructions or closer to any access point you may be using If you are using a wireless LAN access point the device may be temporarily o...

Page 146: ...munication failure Follow the steps in What should I do if my computer cannot connect to a wireless LAN access point page 144 to change the settings What are channels Wireless LAN communication occurs on divided frequency bands known as channels Third party wireless LAN access point channels may be preset to different channels from Sony devices If you are using a wireless LAN access point see conn...

Page 147: ...ed device is also connected to other devices it may not appear on the Devices tab in the Bluetooth Devices window or you may not be able to communicate with the device What should I do if I cannot find the Bluetooth device with which I want to communicate Check that the Bluetooth functionality of the device with which you want to communicate is on See the other device s manual for more information...

Page 148: ...ata transfer distance can be shorter than 33 feet 10 meters depending on existing obstacles between the two devices on radio wave quality and on the operating system or the software in use Move your computer and Bluetooth devices closer to each other If the device with which you want to communicate is already communicating with another Bluetooth device it may not be found or it may not be able to ...

Page 149: ... your computer and the device to which it is connected Note that due to limitations of the Bluetooth standard large files may occasionally be corrupted during continuous transfer due to electromagnetic interference in the environment What should I do if my computer becomes unstable when I use a Bluetooth audio device Your computer may become unstable if you change a sound output device to a Blueto...

Page 150: ...ailable to a user with a standard user account on your computer Log onto the computer as a user with administrator rights Why can t I connect to a Bluetooth device with a PAN If the device to which you want to connect does not support Bluetooth communication in Personal Area Network User PANU mode you cannot connect to the device with a PAN Why can t I use the Bluetooth devices when I switch a use...

Page 151: ...optical disc drive 3 Check the disc for dirt or damage If you need to clean the disc see On Handling Discs page 119 for instructions What should I do if the drive tray does not open Make sure your computer is on Press the drive eject button If the drive eject button does not work click Start and Computer Right click the optical disc drive icon and select Eject If none of the above options work ins...

Page 152: ...s If you are playing a disc and cannot hear sound do any of the following Check if the volume is turned off or minimized by the Fn F2 keys or VOL button respectively Right click the volume icon on the taskbar and click Open Volume Mixer to check the settings Check the volume setting in the audio mixer If you are using external speakers check the volume settings on the speakers and the connections ...

Page 153: ...o a disc Adhesive labels can come off while the disc is in the optical disc drive and damage the drive or cause it to malfunction If a region code warning appears the disc may be incompatible with the optical disc drive Check the DVD package to make sure the region code is compatible with the optical disc drive If you notice condensation on your computer do not use the computer for at least one ho...

Page 154: ...ot write data to CD media Make sure you neither launch any software application nor allow any to launch automatically not even a screen saver Stop using the keyboard If you are using a CD R RW disc with an adhesive label affixed replace it with one with no affixed adhesive label Using a disc with an affixed adhesive label could cause a write error or other damage What should I do if I cannot write...

Page 155: ...d out the type of your optical disc drive and then Reading and Writing Optical Discs page 39 to find out about the supported disc media Make sure your optical disc drive supports the Blu ray Disc writing function The DVD RW R DL RAM drive does not support it BD R Disc media are not rewritable You cannot add or erase data to or from the BD R Disc media ...

Page 156: ...battery power make sure the battery pack is installed properly and is charged See Using the Battery Pack page 23 for more information If the display mode is set to the external display press the Fn F7 keys See Combinations and Functions with the Fn Key page 31 for more information Why can t I view the whole screen image of a DVD video on my TV screen The screen resolution may not be properly set W...

Page 157: ...steps 1 Right click the desktop and select Personalize 2 Click Display Settings The Display Settings window appears 3 Move the slider under Resolution to the left to reduce or to the right to increase the screen resolution How do I switch the display output from my screen to TV See Selecting Display Modes page 82 Alternatively you can press the Fn F7 keys to view the image either on your computer ...

Page 158: ...be insufficient for displaying high resolution videos In this case lower the resolution of the LCD screen To change the screen resolution follow these steps 1 Right click the desktop and select Personalize 2 Click Display Settings The Display Settings window appears 3 Move the slider under Resolution to the left to reduce or to the right to increase the screen resolution You can confirm the value ...

Page 159: ...wer plan 3 Click Change advanced power settings The Power Options window appears 4 Select the Advanced settings tab 5 Double click Display 6 Adjust the LCD brightness setting in the item for brightness adjustment What should I do if the external display remains blank If you cannot change the display output with the Fn F7 keys you need to change the settings for the external display with VAIO Contr...

Page 160: ...ol Panel 2 Click Customize colors under Appearance and Personalization 3 Click Open classic appearance properties for more color options The Appearance Settings window appears 4 Select Windows Aero from the Color scheme options on the Appearance tab 5 Click OK For information about the Windows Aero features such as Windows Flip 3D see Windows Help and Support ...

Page 161: ...nter is not functioning after your computer resumes from a power saving mode Sleep or Hibernate then restart the computer If the bidirectional communication functions are provided with your printer disabling the functions on your computer may enable printing Follow these steps 1 Click Start and Control Panel 2 Click Printer under Hardware and Sound 3 Right click the printer icon and select Propert...

Page 162: ...rned on and is properly plugged into the microphone jack on your computer How can I prevent microphone feedback Microphone feedback occurs when the microphone receives the sound from a sound output device such as a speaker To prevent this problem Keep the microphone away from a sound output device Turn down the volume of the speakers and the microphone ...

Page 163: ...re application is running press the Alt F4 keys to close the application window If the Alt F4 keys do not work click Start the arrow next to the Lock button and Restart to restart your computer If your computer does not restart press the Ctrl Alt Delete keys and click the arrow next to the Shut down button and Restart If the Windows Security window appears click Restart If this procedure does not ...

Page 164: ...ugh to hear sound If your speakers require external power make sure the speakers are connected to a power source See the manual that came with your speakers for more information Check the Windows volume controls by clicking the volume icon on the taskbar What should I do if I do not hear sound from the built in speakers If you are using a program that has its own volume control make sure the volum...

Page 165: ...mpatible TV This Q A entry applies to models with the NVIDIA video controller only Your computer is not capable of outputting audio signals from the microphone jack directly through the HDMI port Save the audio data first to an audio file and then play it back to output through the HDMI port ...

Page 166: ...F4 keys to close the application window If the Alt F4 keys do not work click Start the arrow next to the Lock button and Restart to restart your computer If your computer does not restart press the Ctrl Alt Delete keys and click the arrow next to the Shut down button and Restart If the Windows Security window appears click Restart If this procedure does not work press and hold the power button unt...

Page 167: ...ed To change the keyboard configuration follow these steps 1 Click Start and Control Panel 2 Click Clock Language and Region and click Regional and Language Options 3 Change the settings as desired What should I do if I cannot enter certain characters with the keyboard If you cannot enter U I O P J K L M and so on the Num Lk key may be activated Check that the Num lock indicator is off If the Num ...

Page 168: ...Wait for the LED indicator on the floppy disk drive to turn off 3 Push the eject button to remove the disk and disconnect the USB floppy disk drive from your computer 4 Reconnect the floppy disk drive by inserting the USB connector into the USB port 5 Restart the computer by clicking Start the arrow next to the Lock button and Restart What should I do if I cannot write data to a floppy disk Make s...

Page 169: ... software application an operating system and a compatible i LINK device Not all products with an i LINK connection can communicate with each other See the manual that came with your compatible i LINK device for more information on operating conditions and proper connection Before connecting compatible i LINK PC peripherals to your system such as a CD RW or hard disk drive confirm their operating ...

Page 170: ... sound output device follow these steps 1 Close all open programs 2 Click Start and Control Panel 3 Click Hardware and Sound 4 Click Manage audio devices under Sound 5 On the Playback tab select the desired device for sound output and click Set Default If you still hear no sound from the sound output device follow these steps 1 Follow steps 1 to 4 above 2 On the Playback tab select the HDMI icon a...

Page 171: ... computer follow these steps 1 Click Start and Control Panel 2 Click Hardware and Sound 3 Click Manage audio devices under Sound 4 On the Playback tab select the HDMI icon and click Properties 5 Click the Supported Formats tab 6 Click to select the DTS audio and Dolby Digital check boxes 7 Click OK If the Dolby Digital or DTS sound is output to a device that does not support it the device will not...

Page 172: ...at a Memory Stick media page 53 Why can t I save music files onto my Memory Stick media Copyright protected music cannot be checked out to any Memory Stick media other than those with the MagicGate logo Use of recorded music requires permission from the copyright holders Sony is not responsible for music files that cannot be recorded from a CD or downloaded from other sources Can I copy images fro...

Page 173: ...tlet Try using another USB port on your computer The driver could be installed to the specific port you used the first time you connected the device See the manual that came with your USB device for more information You may need to install software before you connect the device Try connecting a simple low powered device such as a mouse to test if the port is working at all USB hubs may prevent a d...

Page 174: ...s You can find the help files from the help menu under the specific program 3 Operating System Online Support Your computer comes preinstalled with a Microsoft Windows operating system For operating system support you can visit Microsoft customer support at http support microsoft com directory 4 Sony Computing Support This service provides instant access to information on commonly encountered prob...

Page 175: ...r computer is connected to the Internet VAIO Update automatically notifies you when critical software and security information is posted on the support Web site Click the VAIO Update notice to open the VAIO Support Web site and view the information ...

Page 176: ...Your VAIO computer model You can find it at the lower right corner of the display on the notebook and in the same place on the front panel of the CPU on the desktop 2 Your computer s serial number You can find it on the back or bottom of the notebook or on the back of the desktop the serial number is the last 7 digits of the number below the barcode 3 The operating system on your computer 4 The ha...

Page 177: ...s In Argentina 011 6770 SONY 7669 In Mexico In Mexico City 5002 9819 In the Mexican Republic 01 800 759 7669 In Colombia 01 800 550 7000 In Peru 0 801 1 7000 or 511 6100 In Chile 800 261 800 From cellular phones 02 754 6333 In Venezuela 0 800 1 SONY 00 0 800 1 7669 00 In Panama 800 2050 In Brazil 11 3677 1080 ...

Page 178: ... 4 SONY PC 888 476 6972 For customers in Canada Web site http esupport sony com CA Telephone 888 4 SONY PC 888 476 6972 For customers in Spanish speaking Latin American countries or areas Web site http esupport sony com ES VAIO For customers in Brazil Web site http esupport sony com ES VAIO BR For contacts about third party software products see the following Adobe Photoshop Elements Premiere Elem...

Page 179: ...e Inc For customers in USA and Canada Web site http www aol com AOL Toolbar America Online Inc For customers in USA and Canada Web site http help aol com help AOL Instant Messenger application America Online Inc For customers in USA and Canada Web site http www aim com ...

Page 180: ...an give a professional look to your DVDs by adding chapter menus backgrounds and menu screens You are only a few clicks away from creating your own DVDs For contacts about the software see Program Support Information page 178 InterVideo InstantON InterVideo Inc For customers in USA and Canada Web site http www intervideo com jsp Support jsp LocationFree Player Sony Electronics Inc For contacts abo...

Page 181: ...s Internet access This software has an expiration date of 60 days from the date of first use at which time the software will operate under reduced functionality mode limiting end user options and operations Microsoft Corp For customers in USA and Canada Web site http support microsoft com Microsoft Internet Explorer Movie Maker Media Player Works Microsoft Corp For customers in USA and Canada Web ...

Page 182: ...Norton 360 All in One Security Symantec Corporation For customers in USA and Canada Web site http www symantec com techsupp Protector Suite QL Sony Electronics Inc Protector Suite QL Edition allows you to easily setup your fingerprint sensor equipped on your computer Protector Suite QL supports fingerprint logon fast user switching file encryption registering forms and more For contacts about the ...

Page 183: ...t Quicken 2008 Deluxe Intuit Inc For customers in USA and Canada Web site http www intuit com support Roxio Easy Media Creator 9 Suite Sonic Solutions For customers in USA and Canada Web site http support sonic com SafeIT Digital Document Shredder SafeIT Security Ltd For customers in USA and Canada Web site http www safeit com support ...

Page 184: ...ur computer and output them to CDs DVDs or audio files in WAV format For contacts about the software see Program Support Information page 178 VAIO Camera Capture Utility Sony Electronics Inc VAIO Camera Capture Utility is provided for capturing still images and movies with the external camera connected to a USB port or an i LINK port on your computer or with the built in MOTION EYE camera on your ...

Page 185: ...ion page 178 VAIO Edit Component Sony Electronics Inc VAIO Edit Component provides enhanced editing functionality when using Adobe Premiere Pro or Adobe Premiere Elements on your VAIO computer For contacts about the software see Program Support Information page 178 VAIO Hardware Diagnostic Sony Electronics Inc For contacts about the software see Program Support Information page 178 VAIO Launcher S...

Page 186: ...cts about the software see Program Support Information page 178 VAIO MusicBox Sony Electronics Inc Select and play songs that are automatically categorized into moods For contacts about the software see Program Support Information page 178 VAIO Security Center Sony Electronics Inc Sony cares about your VAIO personal computer The VAIO Security Center highlights some of the security features your ma...

Page 187: ...pport Web site for important software updates and information for your specific VAIO computer model For contacts about the software see Program Support Information page 178 VAIO Video Photo Suite Sony Electronics Inc VAIO Content Importer and VAIO Content Exporter are included in this utility software This software enables you to import and export your media files to or from a DVD digital still ca...

Page 188: ...ervideo com jsp Support jsp Telephone 1 800 772 6735 Xdrive Service America Online Inc For customers in USA and Canada Web site http www xdrive com support Zoom Utility Sony Electronics Inc The Zoom Utility will allow you to magnify a portion of the screen For contacts about the software see Program Support Information page 178 ...

Page 189: ...e LocationFree Player MICROMV SonicStage SonicFlow SmartWi ImageStation ATRAC and ATRAC3 are trademarks or registered trademarks of Sony Corporation Intel Centrino Core Celeron Xenon and Pentium are trademarks or registered trademarks of Intel Corporation in the United States and or other countries Microsoft Windows Windows Media Windows Mobile Windows NT Windows Vista BitLocker Outlook Excel MS D...

Page 190: ...k of MultiMediaCard Association All other names of systems products and services are trademarks of their respective owners In the manual the or marks may not be specified Features and specifications are subject to change without notice All other trademarks are trademarks of their respective owners See the online specifications to see what software is available for your model ...

Page 191: ... 2008 Sony Corporation n ...

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