Sony VAIO VGN-FS415M User Manual Download

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Troubleshooting

Troubleshooting Sound (Microphone)

My microphone does not work

If you are using an external microphone, check that the microphone is plugged into the microphone jack correctly.

My microphone volume is too high or too low

Proceed as follows to adjust the volume.

Click Start and then Control Panel.
The Control Panel window appears.

Click Sounds, Speech, and Audio Devices and then Sounds and Audio Devices.

Click Volume under Sound recording on the Audio tab.

See if the Select check box for Microphone Balance is selected. If not, click the check box.

Move the slider up or down to adjust the volume.

If the volume is still too high or too low, select Advanced Controls from the Options menu.
The Advanced button appears for Microphone Balance.

Click the Advanced button and select/deselect Microphone Boost or +20db Gain under Other Controls to adjust the
volume.

Summary of Contents for VAIO VGN-FS415M

Page 1: ...N User Guide Personal Computer V G N S s e r i e s ...

Page 2: ...ce 15 Using the Battery Pack 16 Shutting Down Your Computer Safely 20 Using Your VAIO Computer 21 Using the Keyboard 22 Using the Touch Pad 24 Using Special function Buttons 25 Using the Optical Disc Drive 26 Using PC Cards 34 Using the Memory Stick Media 38 Using the Internet 42 Using Wireless LAN WLAN 43 Using the Bluetooth Functionality on Selected Models Only 52 ...

Page 3: ...rinter 78 Connecting an i LINK Device 80 Connecting to a Network LAN 82 Customizing Your VAIO Computer 84 Setting the Password 85 Setting Up Your Computer with VAIO Control Center 87 Using the Power Saving Modes 89 Managing Power with VAIO Power Management 94 Setting Up Your Language with Windows XP Professional 99 Configuring Your Modem 102 Setting a Sony Wallpaper 105 Installing and Upgrading Ap...

Page 4: ...g the Hard Disk 143 Troubleshooting 144 Troubleshooting the optical disc drive 145 Troubleshooting PC Cards 148 Troubleshooting the modem 148 Troubleshooting the Bluetooth functionality 150 Troubleshooting Wireless LAN 153 Troubleshooting Power Management 156 Troubleshooting External Displays 157 Troubleshooting Sound Speaker 158 Troubleshooting Sound Microphone 159 Troubleshooting Floppy Disks 16...

Page 5: ...5 n N Support Options 165 Sony Support Information 165 e Support 166 Trademarks 168 ...

Page 6: ...es or merchantability or fitness for any particular purpose with regard to this manual the software or such other information In no event shall Sony Corporation be liable for any incidental consequential or special damages whether based on tort contract or otherwise arising out of or in connection with this manual the software or other information contained herein or the use thereof In the manual ...

Page 7: ...through the use of computers and their office equipment The program backs the development and dissemination of products with functions that effectively reduce energy consumption It is an open system in which business proprietors can participate voluntarily The targeted products are office equipment such as computers displays printers facsimiles and copiers Their standards and logos are uniform amo...

Page 8: ...ant to read You can manually browse to the user guides by going to My Computer VAIO C your C drive Documentation Documentation and opening the folder for your language You may have a separate disc for the documentation of bundled accessories Printed Documentation Specifications sheet Contains a table of specifications a list of bundled software an overview of all controls and ports and on the reve...

Page 9: ...AIO Click on this icon and have a look at your compatible accessories Software Feeling creative Click this icon for an overview of your software and check out our upgrade options Wallpapers Click this icon and check out our most popular Sony and Club VAIO wallpapers Links Click this icon and check out our most popular Sony and Club VAIO web sites Help and Support Center Help and Support Center is ...

Page 10: ...e Further Sources Consult the Online Help files of the software you are using for detailed information on features and troubleshooting Go to www club vaio com to find online tutorials about your favorite VAIO software ...

Page 11: ...p your forearms horizontal 2 with your wrists in a neutral comfortable position 3 while using the keyboard touch pad or external mouse Let your upper arms hang naturally at your sides Have breaks during sessions with your computer Excessive use of the computer may strain muscles or tendons Furniture and posture Sit in a chair with good back support Adjust the level of the chair so your feet are fl...

Page 12: ...ocation where windows and lights do not create glare and reflection on the display Use indirect lighting to avoid bright spots on the display You can also purchase accessories for your display that help reduce glare Proper lighting adds to your comfort and work effectiveness Positioning an external display When using an external display set the display at a comfortable viewing distance Make sure t...

Page 13: ...ting Started This section describes how to get started with using your VAIO computer About the Indicator Lights page 14 Connecting a Power Source page 15 Using the Battery Pack page 16 Shutting Down Your Computer Safely page 20 ...

Page 14: ...read from or written to the hard disk Do not enter Standby mode or turn off the computer when this indicator is on Num Lock Press the Num LK key to activate the numeric keypad Press it a second time to deactivate the numeric keypad The numeric keypad is not active when the indicator is off Caps Lock Press the Caps Lock key to type letters in uppercase Letters appear in lowercase if you press the S...

Page 15: ...ached to the AC adapter 3 into the DC In port 4 on the computer The shape of the DC In plug varies depending on the AC adapter Use your computer only with the supplied AC adapter To disconnect your computer completely from AC power unplug the AC adapter Make sure that the AC outlet is easily accessible If you do not use the AC adapter for a long period of time put your computer into Hibernate mode...

Page 16: ... pack 1 Turn off your computer and close the LCD screen lid 2 Slide the lock switch 1 to the UNLOCK position 3 Slide the battery into the battery compartment until it clicks into place 4 Slide the lock switch 1 to the LOCK position to secure the battery on the computer When the computer is directly connected to AC power and has a battery pack installed it uses power from the AC outlet ...

Page 17: ... battery pack 2 Connect the AC adapter to the computer The computer automatically charges the battery the battery indicator light flashes in a double blink pattern as the battery charges Battery indicator light status Meaning On The computer is using battery power Blinks The battery is running out of power Double blinks The battery is charging Off The computer is using AC power ...

Page 18: ... The battery indicator light is on while you use the battery pack as a power source When the battery life is nearly depleted both the battery and power indicator lights start flashing For some software applications and some peripheral devices your computer may not enter Hibernate mode even when battery life is low To avoid loss of data when using battery power you should save your data frequently ...

Page 19: ... screen lid 2 Slide the lock switch 1 to the UNLOCK position 3 Slide and hold the release latch 2 and slide the battery away from the computer You may lose data if you remove the battery pack while the computer is on and not connected to the AC adapter or if you remove the battery while the computer is in Standby mode ...

Page 20: ... peripherals connected to your computer 2 Click Start and then Turn Off Computer The Turn off computer window appears 3 Click Turn Off 4 Respond to any prompts warning you to save documents or to consider other users and wait for your computer to turn off automatically The power indicator light turns off See the printed Troubleshooting Guide if you have problems shutting down your computer ...

Page 21: ...d confidently Read on to get the most out of using your VAIO computer Using the Keyboard page 22 Using the Touch Pad page 24 Using Special function Buttons page 25 Using the Optical Disc Drive page 26 Using PC Cards page 34 Using the Memory Stick Media page 38 Using the Internet page 42 Using Wireless LAN WLAN page 43 Using the Bluetooth Functionality on Selected Models Only page 52 ...

Page 22: ...mputer s but has additional keys that perform model specific tasks For more information on the standard keys see Windows Help and Support Centre and click on the Customizing your computer link The VAIO Link web site www vaio link com also contains glossary information to help you use the keyboard ...

Page 23: ...htness of the LCD To increase lightness intensity press Fn F6 and then M or or keep pressing Fn F6 To decrease lightness intensity press Fn F5 and then m or or keep pressing Fn F5 Fn T F7 switch to the external display Toggles between the LCD external device e g monitor and both LCD and external device Fn F12 Hibernate Provides for the lowest level of power consumption When you execute this comman...

Page 24: ... an item or object Click Press the left button 3 once Double click Press the left button twice Right click Press the right button 4 once In many applications this action displays a shortcut menu Drag Slide one finger while pressing the left button Scroll Move your finger along the right edge of the touch pad to scroll vertically Move your finger along the bottom to scroll horizontally the scroll f...

Page 25: ...ions of the computer Special function button Functions S1 S2 buttons By default the S1 button turns on and off the volume and the S2 button toggles the display output between the LCD and external device You can also link to these shortcut buttons another action that you execute often See Setting Up Your Computer with VAIO Control Center page 87 ...

Page 26: ...ess the drive eject button 1 to open the drive The tray slides out 3 Place a disc in the middle of the tray with the label side facing up until the disc clicks into place 4 Close the tray by pushing it in gently Do not remove the optical disc drive when the computer is in a power saving mode Standby or Hibernate Doing so may cause the computer to malfunction ...

Page 27: ...ive connect the drive before you launch any preinstalled CD DVD program See the printed Troubleshooting Guide if you have problems using discs The location of the drive eject button depends on the model you purchased See the printed Specifications sheet for details on your model ...

Page 28: ...ckaging carefully to check both playback and recording compatibility with your computer s optical disc drives Sony does NOT guarantee the compatibility of VAIO CD drives with discs that not compliant with the official CD format standard or DVD standard in relation to DVD drives USING NON COMPLIANT DISCS CAN CAUSE FATAL DAMAGE TO YOUR VAIO PC OR CREATE SOFTWARE CONFLICTS AND CAUSE SYSTEM HANGING Fo...

Page 29: ...uch the surface of the disc Fingerprints and dust on the surface of a disc may cause writing errors Do not switch power modes while using the pre installed software and while using the CD burning software Never put stickers on discs This will affect the use of the disc irreparably Connect and use the AC adapter to power your computer or make sure your battery is at least 50 percent charged Some DV...

Page 30: ...on codes indicators are labeled on the DVDs to indicate in which region and on what type of player you can play the disc Unless a 2 Europe belongs to region 2 or all this means that you can play this DVD in most regions of the world is labeled on your DVD disc or on the packaging you cannot play the disc on this player If you change the DVD region code while the WinDVD software is running restart ...

Page 31: ...sert the disc into the optical disc drive 2 If nothing appears on the desktop once you insert an audio CD disc then click Start point to All Programs and click to open a CD program such as the SonicStage software If the Audio CD window appears click to select an option ...

Page 32: ...s or folder s point to Send To and click the optical disc drive name Drag the file s or folder s onto the optical disc drive icon in the Files Stored on This Computer panel 4 Close Windows Explorer 5 Click Start and then My Computer 6 Click the optical disc drive icon under Devices with Removable Storage A new window appears with the file s or folder s you want to copy listed under Files Ready to ...

Page 33: ...ons on how to use a program see the help guide included with the DVD software program Copying Files to DVDs To copy files to a DVD R or DVD RW 1 Connect the AC adapter to the computer 2 Insert the disc into the optical disc drive 3 Click Start and point to All Programs 4 Select a DVD software program you want to use from the submenu For instructions on how to use a program see the help guide inclu...

Page 34: ...able external devices Inserting a PC Card To insert a PC Card 1 Insert the PC Card into the PC Card slot with the front label facing up 2 Gently push the PC Card into the slot The PC Card is automatically detected by your system The Safely Remove Hardware icon appears on the taskbar ...

Page 35: ...ard slots They can accommodate at the same time two Type I two Type II or one Type III PC Card These slots are compatible with CardBus ports Use the lower slot for Type III PC Cards Always use the same slot for a PC Card Switching slots can cause problems with some PC Cards Make sure you use the most recent software driver provided by the PC Card manufacturer If an mark appears on the Device Manag...

Page 36: ...ardware window appears 2 Select the hardware you want to unplug 3 Click Stop The Stop a Hardware Device window appears 4 Confirm that the device can be safely removed from the system 5 Click OK A window appears explaining that it is safe to remove the device 6 Click OK 7 Click Close 8 Push the PC Card release button so that the release button pops out 9 Push the PC Card release button a second tim...

Page 37: ...ter when it is still turned on your system might crash and you might lose any unsaved data Before you remove the PC Card click the PC Card icon on the taskbar and close the card Close any applications that use the PC Card before removing the card Otherwise data may be lost ...

Page 38: ...Stick media from the Sony Style website www sonystyle europe com or from your local Sony dealer Detailed information about which VAIO computers are compatible with which Memory Stick media can be found at www vaio link com Write protecting a Memory Stick Media Some versions of Memory Stick media are designed with an erasure prevention switch to protect valuable data from accidental erasure or over...

Page 39: ...Memory Stick media at a time To insert a Memory Stick media using the Memory Stick media slot 1 Insert the Memory Stick media with the arrow facing up and toward the Memory Stick media slot 2 Carefully slide the Memory Stick media into the slot until it clicks in place The Memory Stick media is automatically detected by your system and appears in your My Computer window as a local drive under the ...

Page 40: ...improperly may damage the computer Your computer supports Memory Stick Duo media For more information on Memory Stick Duo media visit the Memory Stick web site at http www memorystick com en Viewing the Contents Depending on the model you purchased the Memory Stick window may appear when you insert a Memory Stick media From this window you can choose to view print copy or organize your images or d...

Page 41: ...1 Click Start point to All Programs Memory Stick Utility and click Memory Stick Formatter The Memory Stick Formatter window appears 2 Click Start Format and follow the on screen instructions 3 After formatting click Exit Removing a Memory Stick Media To remove a Memory Stick media using the Memory Stick media slot 1 Check that the Memory Stick media indicator is off 2 Push the Memory Stick media i...

Page 42: ...operated telephone and may not work with multiple telephone lines or a private branch exchange PBX Some of these connections may result in excess electrical current and could cause a malfunction in the internal modem If you connect a telephone cable coming through a splitter the modem or connected device may not work properly To set up a dial up connection to the Internet 1 Click Start point to Al...

Page 43: ...less LAN Channel Selection page 50 WLAN uses the IEEE802 11b g standard which specifies the used technology The standard includes the encryption method Wired Equivalent Privacy WEP which is a security protocol and WiFi Protected Access WPA Proposed jointly by the IEEE and Wi Fi Alliance WiFi Protected Access is a specification of standards based interoperable security enhancements that increase th...

Page 44: ...hoc An ad hoc network is a network in which a local network is created only by the wireless devices themselves with no other central controller or Access Point Each device communicates directly with other devices in the network You can set up an ad hoc network easily at home ...

Page 45: ...ork Connections window appears 5 Right click Wireless Network Connection then click Properties The Wireless Network Connection Properties window appears 6 Select the Wireless Networks tab 7 Click the Add button The Wireless network properties window appears 8 Enter a Network name SSID 2 You can choose a 32 digit alphanumeric name 9 Select Open from the Network Authentication drop down box 10 Selec...

Page 46: ...e printed Specifications sheet to see whether your model is equipped with the Bluetooth functionality 2 If you want to communicate between two or more computers you need to configure all these computers the exact same way This means that you need to enter the same Network name and the same Network key on all computers as on the first computer you configure 3 Hexadecimal A number representation usi...

Page 47: ... right panel under LAN or High Speed Internet double click Wireless Network Connection The Wireless Network Connection Status window appears 5 Click Properties The Wireless Network Connection Properties window appears 6 On the Wireless Networks tab click Advanced The Advanced window appears 7 Click to select Any available network access point preferred and click Close 8 Click OK 9 Click Close 10 T...

Page 48: ...s an existing wired local network to wireless devices by providing an Access Point for example the Sony Access Point The Access Point bridges the wireless and wired LAN and acts as a central controller for the Wireless LAN The Access Point coordinates transmission and reception from multiple wireless devices within a specific range ...

Page 49: ...ork and Internet Connections 4 Click Network Connections The Network Connections window appears 5 In the right panel under LAN or High Speed Internet double click Wireless Network Connection The Wireless Network Connection window appears 6 Select the network you want to use 7 Enter the Network Key 8 Click Connect After 30 seconds the connection is established See the printed Specifications sheet t...

Page 50: ...sed by the Access Point see the access point manual b Without an Access Point ad hoc If the Wireless connection is initiated by the VAIO computer channel 11 will be selected In France only certain channels are legally allowed when using WLAN outdoors For more information see the Wireless LAN Regulations If the Wireless connection is initiated by a peer Wireless LAN equipment the Wireless LAN commu...

Page 51: ... radio conditions The communication range varies depending on the actual distance between communication devices existence of obstacles between such devices the radio conditions the ambient environment that includes existence of walls and materials of such walls and the software in use Deploying IEEE802 11b and IEEE802 11g products on the same wireless network may reduce the communication speed due...

Page 52: ...r or a mobile phone You can transfer data between these devices without cables and up to 10 meters range in open space See the printed Specifications sheet to see whether your model is equipped with the Bluetooth functionality To connect to a Bluetooth device 1 Turn on the WIRELESS switch 2 Double click on the taskbar to display the Wireless Device Switch window 3 Select the Bluetooth option 4 Cli...

Page 53: ...cation Type of operating system Use of both Wireless LAN and Bluetooth functionalities at the same time on the computer Size of file being exchanged Note that due to limitations of the Bluetooth standard large files may occasionally be corrupted during continuous transfer due to electromagnetic interference from the environment All Bluetooth devices must be certified to make sure that the applicab...

Page 54: ...using the Bluetooth functionality The Bluetooth functionality may not work depending on the third party devices or the software version used by third party companies Bluetooth Security The Bluetooth wireless technology has an authentication function which allows you to determine whom you choose to communicate With the authentication function you can avoid any anonymous Bluetooth device to access y...

Page 55: ...55 n N Using Your VAIO Computer Communicating with Another Bluetooth Device You can connect your computer to a Bluetooth device such as another computer or a mobile phone without the use of any cables ...

Page 56: ...st to make your selection Then click Next 8 Choose one of the following options If you want Windows to provide you with a password select Choose a Passkey for me If the documentation of the other Bluetooth device contains a password click Use the passkey found in the documentation and enter the passkey If you want to create your own passkey click Let me use my own passkey and enter a passkey If yo...

Page 57: ...th Bluetooth connections you can join a personal area network PAN which is an Internet Protocol IP based network 1 Turn on the WIRELESS switch 2 Click Start and then Control Panel 3 Click Network and Internet Connections 4 Click Network Connection 5 Click Bluetooth Network Connection The Bluetooth Personal Area Network Device window appears If you wish to connect to a Bluetooth device that is not ...

Page 58: ...58 n N Using Your VAIO Computer Stopping the Bluetooth Connection To stop the Bluetooth connection turn off the WIRELESS switch The Bluetooth indicator turns off ...

Page 59: ...icator page 60 Connecting External Speakers page 66 Connecting an External Display page 67 Selecting Display Modes page 71 Using the Multiple Monitors Function page 72 Connecting an External Microphone page 74 Connecting a Universal Serial Bus USB Device page 75 Connecting a Printer page 78 Connecting an i LINK Device page 80 Connecting to a Network LAN page 82 ...

Page 60: ...icator can be powered only through the AC adapter supplied with your computer Do not unplug the AC adapter from the port replicator and the AC outlet while using the port replicator this may cause data damage or hardware malfunctions The printer port on the port replicator is intended for printer connections only A Hi Speed USB USB 2 0 ports 1 page 75 B Printer port page 78 C DVI D port 2 page 68 ...

Page 61: ...ttach your computer to the port replicator 1 Disconnect all peripherals from the computer 2 Plug the power cord 1 into the AC adapter and an AC outlet Make sure to use the supplied AC adapter 3 Plug the cable attached to the AC adapter 2 into the DC In port 3 on the port replicator 4 ...

Page 62: ...62 n N Using Peripheral Devices 4 Open the port replicator connector cover 5 Slide out the front lever ...

Page 63: ...replicator and push down until it clicks into place 7 Turn on the computer Use the AC adapter that comes with your computer or the optional Sony adapter Do not move your computer while attached to the port replicator this may detach the port replicator and cause damage to the port replicator and the computer ...

Page 64: ... of unsaved data be sure to turn off your computer before disconnecting it from the port replicator To disconnect your computer from the port replicator 1 Turn off the computer and the connected peripherals 2 Push the release buttons 1 at the same time 3 Lift the computer away from the port replicator ...

Page 65: ...your computer It is extremely important to close the port replicator connector cover after disconnecting your computer from the port replicator If the cover is left open dust may get inside and damage the computer To disconnect your port replicator completely from AC power unplug the AC adapter ...

Page 66: ... external speakers 1 Plug the speaker cable 1 into the headphones jack 2 i 2 Plug the other end of the speaker cable to the external speaker 3 3 Turn down the volume of the speakers before you turn them on Make sure your speakers are designed for computer use Do not place floppy disks on the speakers their magnetic field may damage the data on the disks ...

Page 67: ...ith a computer display or a projector Connecting a Computer Display page 68 Connecting a Multimedia Computer Display page 69 Connecting a Projector page 70 Connect the power cord after connecting all other cables Connected external displays are used as second screens On Windows systems only you can also use an external display to set up multiple monitors ...

Page 68: ...the display cable 2 not supplied into the monitor VGA port 3 a on the computer or on the port replicator 3 If you want to connect a TFT DVI monitor plug the display cable not supplied into the DVI D port on the port replicator DVI D stands for Digital Visual Interface Digital It is a type of DVI connector that supports only digital video signals no analog video signals It has 24 pins A DVI I conne...

Page 69: ...To connect a multimedia computer display 1 Plug the power cord of the multimedia computer display 1 into an AC outlet 2 Plug the display cable 2 not supplied into the monitor VGA port 3 a on the computer or on the optional port replicator 3 Plug the speaker cable 4 into the headphones jack 5 i on the computer 4 Plug the microphone cable 6 into the microphone jack 7 m on the computer ...

Page 70: ...licator To connect a projector 1 Connect the power cord 1 of the projector into an AC outlet 2 Plug the RGB signal cable 2 into the monitor VGA port 3 a on the computer or on the optional port replicator 3 Plug the audio cable 4 not supplied into the headphones jack 5 i 4 Plug the RGB signal cable and the audio cable into the jack and port on the projector 6 ...

Page 71: ...ion To select a display 1 Click Start and then Control Panel 2 Click Appearance and Themes 3 Click Display 4 Click the Settings tab 5 Click Advanced 6 Click the tab with its name beginning with GeForce 7 Select nView Display Settings from the left menu To change the current display select the desired display from the Current display drop down list To display the output on your computer s LCD and t...

Page 72: ...drag objects such as an open application window or a toolbar from one display to the other Your external display may not support the Multiple Monitors function Certain software applications may not be compatible with Multiple Monitors settings Make sure that your computer does not enter Standby or Hibernate mode while you are using Multiple Monitors mode otherwise your computer may not return to N...

Page 73: ...9 Select Laptop Display from the Primary display drop down list 10 Click OK To deactivate the Multiple Monitors mode deselect the check box in Step 6 You can also select and deactivate the Multiple Monitors mode just by pressing one of the S buttons if you have changed the button assignment to Multiple Monitors with VAIO Control Center For details on changing the button assignment see Setting Up Y...

Page 74: ...e If you need to use a sound input device for example to chat on the Internet you need to plug in an external microphone To connect an external microphone Plug the microphone cable 1 into the microphone jack 2 m Make sure your microphone is designed for computer use ...

Page 75: ...e to the USB ports Do not put your computer into a bag or carrying case when it has USB devices connected Connecting a USB Mouse To connect a USB mouse 1 Choose the USB port 1 you prefer to use 2 Plug the USB mouse cable 2 into the USB port You can now use your USB mouse 3 The VAIO USB mouse software driver is preinstalled on your computer As a result you only need to plug the USB mouse into the U...

Page 76: ...puter To connect a USB floppy disk drive 1 Choose the USB port you prefer to use 2 Plug the USB floppy disk drive cable into the USB port The VAIO logo on the disk drive should be facing up Your USB floppy disk drive is now ready for use When using a USB floppy disk drive do not apply force on the USB port This may cause a malfunction ...

Page 77: ...USB cable directly from the computer To disconnect a USB floppy disk drive 1 Close all programs accessing the floppy disk drive 2 Double click the Safely Remove Hardware icon on the taskbar The Safely Remove Hardware window appears 3 Select the floppy disk drive you want to unplug 4 Click Stop The Stop a Hardware device window appears 5 Make sure the floppy disk drive is selected and click OK A me...

Page 78: ...ing a Printer Using the USB Port You can connect a USB printer compatible with your version of Windows to your computer To connect a printer using the USB port 1 Plug the printer power cord into an AC outlet 1 2 Choose the USB port 3 you prefer to use 3 Plug one end of a USB printer cable 2 into the USB port and the other end to your printer ...

Page 79: ...o an AC outlet 2 Plug the printer cable 2 supplied with your printer into the printer port 3 on the computer or on the optional port replicator Depending on the model you purchased See the printed Specifications sheet for details on your model Before connecting the printer turn off your computer and the printer and unplug the AC adapter and the power cord ...

Page 80: ...e depends on the transfer rate of the external device i LINK cables compatible with your VAIO computer include cables with the following part numbers VMC IL4415 a 1 5 meter cable with a 4 pin connector at each end VMC IL4408 Series a 0 8 meter cable with a 4 pin connector at each end An i LINK connection with other compatible devices is not fully guaranteed The i LINK connection varies depending o...

Page 81: ...o the DV In Out ports 3 on the digital video camera recorder 2 Launch the DVgate Plus software On Sony digital video cameras ports labeled DV Out DV In Out or i LINK are i LINK compatible The Sony digital video camera recorder shown here is an example your digital video camera recorder may need to be connected differently You cannot access the pictures stored on a Memory Stick media when using an ...

Page 82: ...nel of your computer and the other end to your network For detailed settings and devices needed to connect to the network see your Network Administrator Depending on the model you purchased See the printed Specifications sheet to see whether your model supports a 1000BASE TX connection Your computer can be connected to the network with the default settings If the main unit is docked you can only u...

Page 83: ...ectric current to the connectors may cause damage overheating or fire Home intercom speakerphone or business use telephone lines multi line business telephone Network lines such as 1000BASE T 100BASE TX and 10BASE T lines depending on the model you purchased Public telephone subscriber line PBX private branch exchange Lines other than those mentioned above Do not plug a phone cable into your compu...

Page 84: ...customize the look of your Sony software and utilities etc Setting the Password page 85 Setting Up Your Computer with VAIO Control Center page 87 Using the Power Saving Modes page 89 Managing Power with VAIO Power Management page 94 Setting Up Your Language with Windows XP Professional page 99 Configuring Your Modem page 102 Setting a Sony Wallpaper page 105 Installing and Upgrading Applications p...

Page 85: ...2 key when the VAIO logo appears The BIOS setup screen appears 3 Use the or key to select Security to display another screen select Set Machine Password and then press the Enter key 4 On the password entry screen enter the password twice and press the Enter key The password should be up to 7 alphanumeric characters long The following is to configure your computer to prompt password entry when you ...

Page 86: ...urity to display another screen select Set Machine Password and then press the Enter key 5 On the password entry screen enter the current password once and then a new password twice and press the Enter key To remove the password leave Enter New Password and Confirm New Password blank and press the Enter key 6 Use the or key to select Exit and then Exit Save Changes and press the Enter key On the S...

Page 87: ...ctions assigned to the computer s S buttons Available pre defined assignments are Muting 1 Stand by Hibernate Max Brightness External Display 2 Launch Application VAIO Zone SSMS Audio Filter Multiple Monitors VAIO Power Management Viewer Plug and Display You can specify settings for automatic output to the external display VAIO Power Management Viewer You can modify power management settings You c...

Page 88: ... settings 3 Once finished click OK The setting of the desired item has been changed For more information about each option click Help on the VAIO Control Center window to display the help file Some of the control items will not be visible if you open VAIO Control Center as a limited user ...

Page 89: ...y power you should be aware that the computer automatically enters Hibernate mode when the remaining battery charge becomes short regardless of the power management setting you select If the battery level falls below 10 percent you should either attach the AC adapter to recharge the battery or shut down your computer and install a fully charged battery Using Normal Mode This is the normal state of...

Page 90: ...e computer will switch off automatically You will lose any unsaved data When the computer is in Standby mode you cannot insert a disc The computer comes out of Standby mode quicker than out of Hibernate mode Standby mode uses more power than Hibernate mode If the battery runs down when your computer enters Standby mode you will lose any unsaved data Going back to the previous work state is impossi...

Page 91: ...the Standby mode settings 1 Right click the power status icon on the taskbar 2 Select Adjust Power Properties The Power Options Properties window appears 3 Select the Power Schemes tab 4 Change the settings in Settings for VAIO optimized power scheme ...

Page 92: ...ll be lost The power indicator light is off in this mode To activate Hibernate mode Press the Fn F12 keys The Hibernating screen appears and the computer enters Hibernate mode Alternatively 1 Click Start and then Turn Off Computer 2 Hold down the Shift key and click Hibernate To return to Normal mode Turn on the computer by pressing the power button The computer returns to its previous state ...

Page 93: ... Hibernate mode This power saving mode saves you the time of shutting down in the normal way When the computer is in Hibernate mode you cannot insert a disc Hibernate mode requires more time than Standby mode to be activated It takes more time to return to Normal mode from Hibernate mode than from Standby mode Hibernate mode uses less power than Standby mode Do not move the computer until its powe...

Page 94: ...for running on AC power or batteries to suit your requirements for power consumption VAIO Power Management is a software application developed exclusively for VAIO computers With this software application you can enhance the Windows power management functions to ensure better operations of your computer and for longer battery life ...

Page 95: ...ed to the Windows Power Options Properties To activate VAIO Power Management 1 Right click the power status icon on the taskbar 2 Select Adjust Power Properties The Power Options Properties window appears 3 Select the VAIO Power Management tab To restore the default settings 1 On the VAIO Power Management tab click Advanced The VAIO Power Management window appears 2 Click Reset by default The Conf...

Page 96: ... Select Adjust Power Properties The Power Options Properties window appears 3 Select the Power Schemes tab 4 Select a power scheme from the Power schemes drop down list 5 If you now select the VAIO Power Management tab you see that the selected power scheme appears to the right of Power Scheme 6 If necessary you can change the items in the list for example the brightness of the LCD 7 Click OK The ...

Page 97: ...ine help file Other Information Icons on the Notification Area Power Scheme Description Power Management Off Turns off all power management features such as Standby and Hibernate modes VAIO Optimized The default power management state for either power source VAIO Maximum Battery Provides power saving features to provide maximum battery life and good performance when battery power is in use It redu...

Page 98: ...ppropriate to the current power scheme of your computer On each tab the radar chart shows performance with the current power scheme and the modified power scheme in the designated colors To change the power scheme Select the desired power scheme from the drop down list on VAIO Power Management Viewer To view performance with the power scheme modified with VAIO Power Management When both VAIO Power...

Page 99: ...t that you select the correct keyboard settings during the Windows Setup To select the correct keyboard settings during Windows Setup 1 At first boot click Next then Next again in the Windows XP Setup Wizard window The Select Your System Settings window appears 2 Fill in these three questions I live the closest to this region I type mostly in this language I use this type of keyboard 3 In the End ...

Page 100: ...on Unicode programs drop down menu 5 To change the language of the Windows menus windows and online help files provided by Microsoft Windows select the Languages tab of the Regional and Language Options window Non Microsoft Windows applications stay in English even if you change these settings 6 Select your language from the drop down list 7 Click Apply to apply the changes You are prompted to log...

Page 101: ...ons window click the Details button The Text Services and Input Languages window appears 4 In the Settings tab of the Text Services and Input Languages window select your keyboard from the Default input language drop down menu 5 If your keyboard is not available click the Add button The Add Input Language window appears 6 Select the input language and keyboard from the drop down menu 7 Click the O...

Page 102: ... traveling make sure that the country of the active location defined in the Phone and Modem Options dialog box matches the country you are dialing from You may notice a Country Selector tab under your current modem driver options As the Country Selector tab is not a constant feature do not use this tab to change the country settings Only the following procedure is reliable ...

Page 103: ...n window appears Or Click the New button to configure your modem The New Location window appears 5 Check the country region settings and make sure it matches the place you are dialing from Pulse dial may not be supported in some counties and or regions 6 If you modified your location settings click Apply and then OK The Phone and Modem Options window appears 7 Check that your modem is listed in th...

Page 104: ...Modem Options The Phone and Modem Options window appears 4 Click the Modems tab and then click Properties to view the properties of your modem The Modem Properties window appears 5 On the Driver tab click Update driver The Hardware Update Wizard window appears Follow the on screen instructions You can perform a Windows search for the driver or point to the driver s location yourself ...

Page 105: ...ndows and VAIO wallpapers is displayed 5 Select a wallpaper from the Background list You can see a preview of this wallpaper in the monitor above the Background list 6 Adjust the position of the wallpaper with the Position drop down list 7 Click Apply when you have found the appropriate wallpaper 8 Click OK The wallpaper is applied to your computer A higher screen resolution reduces the size of it...

Page 106: ...plications This section explains how to install run or uninstall software Furthermore you will learn how to download the latest updates from our web site Installing Software page 107 Changing or Removing Software page 108 Caution page 109 Downloading Software page 110 ...

Page 107: ...nect a hardware device if necessary see the Managing Drivers page 111 section Close all open applications To install an application 1 Click Start and then Control Panel 2 Click Add or Remove Programs 3 Click Add New Programs and then click CD or Floppy The Install Program From Floppy Disk or CD ROM window appears 4 Insert the first installation floppy disk or CD ROM and click Next The Run Installa...

Page 108: ...wed by OK If the Locked file detected window appears click Reboot The computer restarts once uninstallation is completed and all previously used files are deleted If the Shared file detected window appears it is recommended that you click No to keep shared files Click Close The software is uninstalled When you click Change or Remove some programs may be removed without any further warning Make sur...

Page 109: ...ram Windows File Protection detects attempts by other programs to replace or move a protected system file It also checks the file s digital signature This is an operating system feature that allows executable routines generally serving a specific function or set of functions to be stored separately as files with DLL extensions These routines are loaded only when needed by the program that calls th...

Page 110: ...sible to download the latest upgrades of software for your computer from our web site To download the latest upgrades 1 Go to www vaio link com and choose your language 2 Select Drivers and Updates and follow the procedure To install your application see Installing Software page 107 ...

Page 111: ...he mouse driver come with the operating system This section explains how to install check update or uninstall a driver The Windows XP Rollback feature is also explained Finally you will learn how to download the latest drivers from our site Installing a Driver page 112 Checking the Driver s Installation page 114 Updating a Driver page 116 Uninstalling a Driver page 117 Restoring a Driver page 119 ...

Page 112: ... an accessory and the driver does not come with a specific installation procedure proceed as follows to install it 1 Insert the installation CD ROM or disc accompanying the device into the optical disc drive 2 Connect the device that needs a driver to your computer The Found New Hardware Wizard window appears 3 Select Specify a location then click Next 4 When installing a driver from the provided ...

Page 113: ...all the driver A new window appears when the driver has been installed 8 Click Finish You may be asked to restart your machine 9 Click Yes The driver is installed To install your device driver you must log on to your computer as a user with administrator rights ...

Page 114: ... under Device status 7 Click OK Close all the opened windows your device is ready for use The device is not working properly in the following cases Your device is shown in Device Manager with a yellow question or exclamation mark Right click your device and click Uninstall Then repeat from step 2 in Installing a Driver page 112 Double clicking the category of your device in the device manager list...

Page 115: ...rs When a message window asking you to confirm restart click Yes and wait until your computer restarts Then repeat from step 2 in Installing a Driver page 112 If your device is not displayed in the Properties window the device is not working properly Repeat steps 1 through 4 in the previous sections to check the driver s installation Click your device then click Uninstall to remove the driver Clic...

Page 116: ...ve Windows search for the driver or point to the driver s location yourself Or 1 Click Start and then My Computer 2 Click View system information on the left of the window 3 Click the Hardware tab then click Device Manager 4 Double click the option corresponding to the device you installed then double click your device The Properties window appears 5 Click the Driver tab 6 Click Update driver The ...

Page 117: ...nd then Control Panel 2 Click Printers and Other Hardware 3 Click the device you want to revert 4 On the Hardware tab click Properties 5 On the Driver tab click Uninstall 6 When the Confirm Device Removal window appears click OK 7 If you are prompted to restart your computer click Yes The Uninstall button is unavailable if removing the driver would make your device unusable ...

Page 118: ...ick Device Manager 4 Double click the option corresponding to the device you installed then double click your device The Properties window appears 5 Click the Driver tab 6 Click Uninstall 7 When the Confirm Device Removal window appears click OK The driver is uninstalled To uninstall your device driver you must be logged on to your computer with administrator rights ...

Page 119: ...ly creates easily identified restore points These restore points allow you to revert the system to a previous time They are created daily and at the time of significant system events such as when an application or driver is installed To revert to your previous driver 1 Click Start and then Control Panel 2 Click Printers and Other Hardware 3 Click the device you want to revert 4 On the Hardware tab...

Page 120: ...vice you installed then double click your device The Properties window appears 5 Click the Driver tab 6 On the Driver tab click Roll Back Driver You have your previous driver back You must be logged on to your computer with administrator rights in order to complete this procedure Restoring your computer does not affect or change your personal data files For more information about System Restore se...

Page 121: ...our web site To download the latest drivers 1 Go to www vaio link com and choose your language 2 Select Drivers and Updates and follow the procedure For more information follow the instructions you received with the device or see the printed Recovery Guide Downloading or installing drivers not provided by VAIO Link might cause compatibility issues ...

Page 122: ...uarantee due to mishandling we recommend that You contact your dealer to install a new memory module You do not install it yourself if you are not familiar with upgrading memory on a computer You do not touch the connectors or open the memory panel For the type of module and amount of memory installed on your computer refer to the printed Specifications sheet Contact VAIO Link if you need assistan...

Page 123: ...ent assume familiarity with the general terminology associated with personal computers and with the safety practices and regulatory compliance required for using and modifying electronic equipment Turn off the computer and disconnect the system from its power source that is battery or AC adapter and from any telecommunication links networks or modems before you open the computer Failure to do so m...

Page 124: ...rranty Do not place the memory module in places subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 35 C or less than 5 C High humidity Handle the memory module with care To avoid injuries to your hands and fingers do not touch the edges of ...

Page 125: ... on the bottom of the computer 1 Shut down your computer and disconnect all peripheral devices 2 Unplug the computer and remove the battery 3 Wait until the computer cools down 4 Unscrew the screw at the bottom of the computer 5 Touch a metal object such as the connector panel on the back of the computer to discharge static electricity ...

Page 126: ... Your VAIO Computer 6 Remove the memory module Pull the tabs in the direction of the arrows 1 The memory module is released Make sure that the memory module tilts up and then pull it out in the direction of the arrow 2 ...

Page 127: ... it in until it clicks into place Do not touch any other components on the motherboard Make sure to insert the memory module edge with a notch into the memory module slot 8 Close the module cover and then tighten the screws on the bottom of the computer 9 Reinsert the battery and turn on the computer ...

Page 128: ...n your computer and disconnect all peripheral devices 2 Unplug the computer and remove the battery pack 3 Wait until the computer cools down 4 Unscrew the two screws at the bottom of the computer 5 Slide up the latches in the battery compartment to unlock the keyboard 6 Turn over the computer upside down and lift open the LCD ...

Page 129: ...t on the computer Be careful not to detach the cable when lifting the keyboard Observe the following when turning over the keyboard Do not remove the keyboard forcibly as it may deform the keyboard Do not pull the keyboard cable with excessive force as it may result in the broken cable Make sure not to disengage any key tops ...

Page 130: ...ct such as the connector panel on the back of the computer to discharge static electricity 10 Remove the memory module Pull the tabs in the direction of the arrows 1 The memory module is released Make sure that the memory module tilts up and then pull it out in the direction of the arrow 2 11 Remove the new memory module from its packaging ...

Page 131: ...he memory module into the slot Push in the memory module until it clicks into place Do not touch any other components on the motherboard Make sure to insert the memory module edge with a notch into the memory module slot 13 Close the module cover and then tighten the screws ...

Page 132: ... It would be easier to replace the keyboard if you gently hold down the area indicated by 1 Observe the following when replacing the keyboard Do not apply excessive force to the keyboard as it may deform the keyboard Do not pull the keyboard cable with excessive force as it may result in the broken cable ...

Page 133: ...the computer Viewing the Amount of Memory To view the amount of memory 1 Turn on the computer 2 Click Start point to All Programs and click VAIO Control Center 3 Double click the System Information folder in the VAIO Control Center window 4 Double click the System Information icon in the System Information folder You can view the amount of system memory If the additional memory does not appear rep...

Page 134: ...rom potential damage On Handling the LCD Screen page 135 On Using the Power Source page 136 On Handling Your Computer page 137 On Handling Floppy Disks page 139 On Handling Discs page 140 On Using the Battery Pack page 141 On Using Headphones page 142 On Handling Memory Stick Media page 142 On Handling the Hard Disk page 143 ...

Page 135: ...al image may appear on the screen if the same image is displayed for a lengthy period of time The residual image disappears in a while You can use a screen saver to prevent residual images The screen becomes warm during operation This is normal and does not indicate a malfunction The LCD is manufactured using high precision technology You may however see tiny black points and or bright points red ...

Page 136: ...aused by sudden power surges in an electrical storm for example Do not place heavy objects on the power cord To disconnect the cord pull it out by the plug Never pull the cord itself Unplug your computer from the AC outlet if you are planning to not use the computer for a long time Make sure that the AC outlet is easily accessible When the AC adapter is not used unplug it from the AC outlet Use th...

Page 137: ...light Excessive dust Moisture or rain Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 35 C or less than 5 C High humidity Do not place electronic equipment near your computer The electromagnetic field of your computer may cause a malfunction Provide adequate air circulation to prevent internal heat from building up Do not...

Page 138: ...ndense inside your computer In this case allow at least one hour before turning on your computer If any problems occur unplug your computer and contact VAIO Link Make sure you disconnect the power cord before cleaning the computer To avoid losing data if your computer is damaged back up your data regularly ...

Page 139: ... heat Keep the floppy disk away from any liquid Do not let the floppy disk get wet When you are not using the floppy disk always remove it from the floppy disk drive and use a storage case If the floppy disk comes with a label make sure that the label is properly attached If the edge of the label is curled up the label may stick to the inside of the floppy disk drive and cause a malfunction or dam...

Page 140: ...t use solvents such as benzine thinner alcohol commercially available cleaners or anti static spray which may cause damage to the disc For normal cleaning hold the disc by its edge and use a soft cloth to wipe the surface from the center out If the disc is badly soiled moisten a soft cloth with water wring it out well and use it to wipe the surface of the disc from the center out Wipe off any rema...

Page 141: ... normal and is not cause for concern Keep the battery pack away from all sources of heat Keep the battery pack dry Do not open or try to disassemble the battery pack Do not expose the battery pack to any mechanical shock If you are not using the computer for an extended period of time remove the battery pack from the computer to prevent damage to the battery If after fully charging the battery pac...

Page 142: ...e or discontinue use On Handling Memory Stick Media Do not use the media in locations that are subject to static electricity or electrical noise Do not touch the Memory Stick media connector with your finger or metallic objects Use only the label supplied with the Memory Stick media as a label Do not bend drop or apply strong shock to the Memory Stick media Do not disassemble or modify Memory Stic...

Page 143: ...d be careful when handling your computer To avoid damaging your hard disk Do not subject your computer to sudden movements Keep the computer away from magnets Do not place your computer in a location subject to mechanical vibration or in an unstable position Do not move your computer while the power is on Do not turn off the power or restart the computer while reading or writing data to disk Do no...

Page 144: ...disc drive page 145 Troubleshooting PC Cards page 148 Troubleshooting the modem page 148 Troubleshooting the Bluetooth functionality page 150 Troubleshooting Wireless LAN page 153 Troubleshooting Power Management page 156 Troubleshooting External Displays page 157 Troubleshooting Sound Speaker page 158 Troubleshooting Sound Microphone page 159 Troubleshooting Floppy Disks page 161 Troubleshooting ...

Page 145: ...ect button and hole depends on the model of your computer See the printed Specifications sheet for details on your model I cannot play a disc After inserting the disc wait for a few seconds for the system to detect it before you try to access it Make sure the label of the disc is facing up If the disc requires software make sure the software is installed according to the instructions of the progra...

Page 146: ...are installed properly To display the Device Manager click Start Control Panel and Performance and Maintenance Click the System icon and then the Device Manager button on the Hardware tab A dirty or damaged disc may cause the computer to hang while it tries to read the disc If necessary reboot the computer remove the disc and then check that it is not dirty or damaged Check your PG settings Parent...

Page 147: ...ray does not eject even when the eject button is pressed Check that the computer is turned on The CD writing application software may be stopping the disc from being ejected Make sure the computer is not in Standby or Hibernate mode The disc tray ejects even when it has been locked into place Ensure that the disc is placed with the label side facing up Clean the disc and the optical disc drive len...

Page 148: ...Xchange PABX In the Phone and Modem Options dialog box Control Panel Printers and Other Hardware Phone and Modem Options check that your modem is listed on the Modems tab and that the location information is correct on the Dialing Rules tab If you do not see the Phone and Modem Options icon click Switch to Classic View on the left side We recommend you use country specific phone plug to plug the p...

Page 149: ...it too forcefully My modem connection is slow Many factors influence modem connection speed including telephone line noise or compatibility with telephone equipment such as fax machines or other modems If you think your modem is not connecting properly to other PC based modems fax machines or your Internet Service Provider check the following Have your phone company check that your phone line is f...

Page 150: ...onality of the device with which you want to communicate is on See the other device s manual for more details If the device with which you want to communicate is already communicating with another Bluetooth device it may not be found or it may not be able to communicate with your computer To allow other Bluetooth devices to communicate with your computer go to the Options tab in the Bluetooth Devi...

Page 151: ...with which you want to communicate is on See the other device s manual for more details File transmission and reception fail When transmitting a file with the Bluetooth File Forwarding Wizard the receiving device must be set beforehand to receive incoming transmissions To set a device to receive incoming transmissions 1 Start the computer and turn on the Bluetooth device 2 Click Start point to All...

Page 152: ...supported by the computer equipped with the Bluetooth functionality For more details refer to the Bluetooth Device Help in Windows XP and or the operating instructions or electronic manual for the targeted Bluetooth device Unable to exchange business card data with a cellular phone The business card exchange function is not supported ...

Page 153: ...ooth functionality switch is turned on and the WIRELESS LAN indicator is lit Check if the power of the Access Point is turned on Check if the Access Point is displayed in the Available networks window To check this click Start and then Control Panel Click Network and Internet Connections Click the Network Connections icon Right click the Wireless Network Connection icon and select Properties Selec...

Page 154: ...e Access Point If several computers communicate with the same Access Point the concentration may be too high Wait a few minutes and try to access again If a Wireless LAN device using the IEEE802 11g standard communicates with a device using the IEEE802 11b standard then it is normal that the speed reduces Devices using the IEEE802 11g standard are 5 times faster than the ones using the IEEE802 11b...

Page 155: ...he Services icon The Services window appears 5 Check Status and Startup Type for Wireless Zero Configuration When Started and Automatic are shown under Status and Startup Type respectively the Wireless Zero Configuration service is active To activate the Wireless Zero Configuration service 1 On the Services window right click Wireless Zero Configuration and click Properties The Wireless Zero Confi...

Page 156: ... and then changed before the computer completely enters the lower power state To restore the computer to its normal operating stability 1 Close all open applications 2 Press the Ctrl Alt Delete keys simultaneously and select Restart from the shut down menu drop down list The computer restarts 3 If the procedure does not work press and hold the power button for four seconds or longer to shut down t...

Page 157: ...ternal display or the way it is connected the Plug and Display function may not be available Use the Fn F7 keys to select the output destination I cannot display contents on two or more displays at the same time You cannot display contents on multiple external displays at the same time Select one of the external displays ...

Page 158: ...external speakers check that the speakers are properly connected and the volume is turned up If the speakers have a mute button make sure it is off If batteries power the speakers check that the batteries are inserted properly and that they are charged If you have connected an audio cable to the headphones jack disconnect the cable If your computer is powered by battery check that the battery pack...

Page 159: ...w appears 2 Click Sounds Speech and Audio Devices and then Sounds and Audio Devices 3 Click Volume under Sound recording on the Audio tab 4 See if the Select check box for Microphone Balance is selected If not click the check box 5 Move the slider up or down to adjust the volume 6 If the volume is still too high or too low select Advanced Controls from the Options menu The Advanced button appears ...

Page 160: ...k the Advanced button and select the Mono Mic check box under Other Controls This audio channel setting is only applied to sound recording with a microphone Stereo sound is not recorded with a stereo microphone Proceed as follows to change the audio channel setting 1 Click Start and then Control Panel The Control Panel window appears 2 Click Sounds Speech and Audio Devices and then Sounds and Audi...

Page 161: ...oppy disk drive is not recognized as drive A To set the floppy disk drive to A 1 Turn the system power on 2 Connect the floppy disk drive 3 Select Control Panel from the Start menu 4 Click Performance and Maintenance 5 Click System 6 Select the Hardware tab then click Device Manager 7 Select Universal Serial Bus controllers then Y E Data USB Floppy 8 From the Action menu click Uninstall 9 Keep cli...

Page 162: ...oceed as follows to check the printer port settings 1 Click Start and then Control Panel 2 Click the Printers and Other Hardware icon 3 Click the Printers and Faxes icon 4 Right click the printer to select Properties 5 Click the Ports tab 6 Check if the check box for USB001 is selected If another check box is selected click the box for USB001 7 Click OK If the above procedure does not work right c...

Page 163: ...nd Faxes icon 4 Right click the printer to select Properties 5 Click the Ports tab 6 Click the check box for Enable bidirectional support to deselect it 7 Click OK This change to the settings will disable the bidirectional communication functions of your printer such as data transfer status monitoring and remote panel Check the physical connections between your computer and printer the AC adapter ...

Page 164: ...ee an error message Close all open applications and restart your computer Frequent recording of images to a digital video device while using DVgate Plus sometimes causes this error Your DV device will need to have DV In Out in order to be able to transfer your files to the DV device I cannot use digital devices Check that the DV device is turned on and that the cables are properly connected If you...

Page 165: ... problem with your computer you can access the VAIO Link web site for troubleshooting Go to http www vaio link com e Support This interactive part of our web site http www vaio link com allows you to get in contact with our dedicated support team over the internet Using a personalized account you can log your technical queries with ease VAIO Link help lines Before contacting VAIO Link by telephone...

Page 166: ...upport Web Portal How can I access the e Support portal When you register your VAIO computer online at Club VAIO www club vaio com you will automatically receive an email with the link to the e Support Web Portal your Customer ID and some basic explanation a few hours later All you need to do is activate your account by clicking on the provided link in the email You are now ready to create your fi...

Page 167: ...es from Monday till Friday between 8am and 6pm Is there a cost involved for using e Support No this is a complete free of charge service offered to all registered VAIO customers How do I know when the e Support Team has handled my query case As soon as your case has been dealt with by our e Support Team you will receive an email notifying you that your case has been updated ...

Page 168: ...d trademarks of Microsoft Corporation in the U S and other countries i LINK is a trademark of Sony used only to designate that a product contains an IEEE1394 connection Adobe Adobe Acrobat Elements Adobe Acrobat Professional Adobe Photoshop Album Adobe Reader Adobe Premiere Standard and Adobe Photoshop Elements are trademarks of Adobe Systems Incorporated MoodLogic is a trademark of MoodLogic Inc ...

Page 169: ...ames are those of their respective owners All other names of systems products and services are trademarks of their respective owners In the manual the or marks are not specified Specifications are subject to change without notice All other trademarks are trademarks of their respective owners Please see the printed Specifications sheet to see what software is available for your model ...

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