Sony VAIO VGN-C270CNH User Manual Download Page 135 | Manualshive

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Troubleshooting

Troubleshooting

This section describes how to solve common problems you might encounter when using your VAIO computer. Many problems
have simple solutions. Try these suggestions before contacting VAIO-Link.

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Computer

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System Security

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Battery

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Internet

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Networking

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Bluetooth Technology

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Optical Discs

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Display

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Printing

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Microphone

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Mouse

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Speakers

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Touch Pad

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Keyboard

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Floppy Disks

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Audio/Video

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Memory Stick Media

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Peripherals

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Docking Station

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Summary of Contents for VAIO VGN-C270CNH

Page 1: ...N User Guide Personal Computer V G N C s e r i e s ...

Page 2: ... Connecting a Power Source 23 Using the Battery Pack 24 Shutting Down Your Computer Safely 29 Using Your VAIO Computer 30 Using the Keyboard 31 Using the Touch Pad 33 Using the Optical Disc Drive 34 Using the ExpressCard Module 43 Using the Memory Stick Media 47 Using Other Memory Cards 53 Using the Internet 55 Using Wireless LAN WLAN 56 Using the Bluetooth Functionality 62 ...

Page 3: ...ophone 93 Connecting a Universal Serial Bus USB Device 94 Connecting a Printer 97 Connecting an i LINK Device 98 Connecting to a Network LAN 100 Customizing Your VAIO Computer 102 Setting the Password 103 Setting Up Your Computer with VAIO Control Center 106 Using the Power Saving Modes 107 Managing Power with VAIO Power Management 112 Configuring Your Modem 114 Upgrading Your VAIO Computer 116 Ad...

Page 4: ...129 On Using the Battery Pack 130 On Using Headphones 131 On Handling Memory Stick Media 132 On Handling the Hard Disk 133 On Handling the Memory Card Adapter 134 Troubleshooting 135 Computer 136 System Security 143 Battery 144 Internet 146 Networking 148 Bluetooth Technology 151 Optical Discs 155 Display 159 Printing 163 Microphone 164 Mouse 165 Speakers 166 ...

Page 5: ...5 n N Touch Pad 167 Keyboard 168 Floppy Disks 169 Audio Video 170 Memory Stick Media 171 Peripherals 172 Docking Station 173 Support Options 174 Sony Support Information 174 e Support 175 Trademarks 177 ...

Page 6: ...ticular purpose with regard to this manual the software or such other information In no event shall Sony Corporation be liable for any incidental consequential or special damages whether based on tort contract or otherwise arising out of or in connection with this manual the software or other information contained herein or the use thereof Macrovision This product incorporates copyright protection...

Page 7: ...through the use of computers and their office equipment The program backs the development and dissemination of products with functions that effectively reduce energy consumption It is an open system in which business proprietors can participate voluntarily The targeted products are office equipment such as computers displays printers facsimiles and copiers Their standards and logos are uniform amo...

Page 8: ...g you need to get the most from your computer The user guides are collected under Documentation which can be shown by clicking the VAIO Documentation icon on the desktop or following these steps 1 Click Start All Programs and My Club VAIO 2 Click Documentation 3 Select the guide you want to read You can manually browse to the user guides by going to Computer VAIO C your C drive Documentation Docum...

Page 9: ...s Safety Regulations Modem Regulations Wireless LAN Regulations Bluetooth Regulations End User Software License Agreement and Sony Support services Non printed Documentation User Guide this manual Contains features of your computer It also includes information about the software programs included with your computer as well as information on solving common problems Specifications The online Specifi...

Page 10: ... Center Important information about your computer in the form of notices and announcements In My Club VAIO you can also find Accessories Want to expand the capabilities of your computer Click on this icon and have a look at your compatible accessories Software Feeling creative Click this icon for an overview of your software and check out our upgrade options Wallpapers Click this icon and check ou...

Page 11: ...ndows Help resources including those that are on the Internet To access Windows Help and Support click Start and Help and Support Or go to Windows Help and Support by pressing and holding the Microsoft Windows key and pressing the F1 key Further Sources Consult the help files on the software you are using for detailed information on features and troubleshooting Go to http www club vaio com to find...

Page 12: ...p your forearms horizontal 2 with your wrists in a neutral comfortable position 3 while using the keyboard touch pad or external mouse Let your upper arms hang naturally at your sides Have breaks during sessions with your computer Excessive use of the computer may strain muscles or tendons Furniture and posture Sit in a chair with good back support Adjust the level of the chair so your feet are fl...

Page 13: ...e display as well Lighting Choose a location where windows and lights do not create glare and reflection on the display Use indirect lighting to avoid bright spots on the display Proper lighting adds to your comfort and work effectiveness Positioning an external display When using an external display set the display at a comfortable viewing distance Make sure the display screen is at eye level or ...

Page 14: ...section describes how to get started with using your VAIO computer Locating Controls and Ports page 15 About the Indicator Lights page 22 Connecting a Power Source page 23 Using the Battery Pack page 24 Shutting Down Your Computer Safely page 29 ...

Page 15: ...15 n N Getting Started Locating Controls and Ports Take a moment to identify the controls and ports shown on the following pages ...

Page 16: ... B WLAN Wireless LAN indicator page 22 C Num lock indicator page 22 D Caps lock indicator page 22 E Scroll lock indicator page 22 F Power button G LCD screen page 124 H Built in microphone monaural I Keyboard page 31 J Touch pad page 33 On selected models only ...

Page 17: ...or page 22 D Hard disk drive indicator page 22 E Optical disc drive indicator page 22 F Memory Stick PRO Duo media indicator page 22 G Memory Stick PRO Duo media slot page 48 Your computer supports Memory Stick PRO media and Memory Stick Duo media with high speed and high capacity capabilities ...

Page 18: ...18 n N Getting Started Back A Battery connector page 24 ...

Page 19: ...LINK IEEE 1394 S400 port page 98 C S VIDEO OUT port page 86 D Monitor VGA port 2 page 83 E Air vent F Security slot G DC IN port 2 page 23 H Built in speaker stereo 1 Supports high full low speeds 2 Inaccessible when the computer is attached to the optional docking station ...

Page 20: ... jack page 93 E Headphones jack page 81 F Optical disc drive page 34 G Optical disc drive indicator page 22 H Drive eject button page 34 I Manual eject hole page 155 J ExpressCard 34 slot 2 page 43 1 Inaccessible when the computer is attached to the optional docking station 2 Referred to as the ExpressCard slot hereinafter ...

Page 21: ...21 n N Getting Started Bottom A Docking station connector page 74 B Air vents ...

Page 22: ...eing used Hard disk drive Illuminates when data is read from or written to the hard disk Do not enter Sleep mode or turn off the computer when this indicator is on Num lock Press the Num Lk key to activate the numeric keypad Press it a second time to deactivate the numeric keypad The numeric keypad is not active when the indicator is off Caps lock Press the Caps Lock key to type letters in upperca...

Page 23: ...wer cord into an AC outlet 2 3 Plug the cable attached to the AC adapter 3 into the DC IN port 4 on the computer or on the optional docking station The shape of the DC In plug varies depending on the AC adapter To disconnect your computer completely from AC power unplug the AC adapter Make sure that the AC outlet is easily accessible If you do not use your computer for a long period of time place ...

Page 24: ...talling the Battery Pack To install the battery pack 1 Turn off the computer and close the LCD screen lid 2 Slide the battery lock switch 1 to the UNLOCK position 3 Slide the battery pack into the battery compartment until it clicks into place 4 Slide the battery lock switch 1 to the LOCK position to secure the battery pack on the computer ...

Page 25: ...uses power from the AC outlet Certain rechargeable batteries do not meet Sony quality and safety standards For safety reasons this notebook only functions with genuine Sony batteries designed for this model When installing another kind of battery the battery will not be charged and the notebook will not function ...

Page 26: ...omputer The computer automatically charges the battery pack the battery indicator light flashes in a double blink pattern as the battery pack charges When the battery pack is about 85 charged the battery indicator turns off Battery indicator light status Meaning On The computer is using battery power Blinks The battery pack is running out of power Double blinks The battery pack is charging Off The...

Page 27: ...t battery life The battery indicator light is on while you use the battery pack as a power source When battery life is nearly depleted both the battery and power indicator lights start flashing For some software applications and some peripheral devices your computer may not enter Hibernate mode even when battery life is low To avoid loss of data when using battery power you should save your data f...

Page 28: ...t connected to the AC adapter or if you remove the battery pack while the computer is in Sleep mode To remove the battery pack 1 Turn off the computer and close the LCD screen lid 2 Slide the battery lock switch 1 to the UNLOCK position 3 Slide and hold the battery release latch 2 and slide the battery pack away from the computer ...

Page 29: ... as described below To shut down your computer 1 Turn off any peripherals connected to the computer 2 Click Start the arrow next to the Lock button and Shut Down 3 Respond to any prompts warning you to save documents or to consider other users and wait for the computer to turn off automatically The power indicator light turns off ...

Page 30: ...ur VAIO computer Using the Keyboard page 31 Using the Touch Pad page 33 Using the Optical Disc Drive page 34 Using the ExpressCard Module page 43 Using the Memory Stick Media page 47 Using Other Memory Cards page 53 Using the Internet page 55 Using Wireless LAN WLAN page 56 Using the Bluetooth Functionality page 62 ...

Page 31: ...er switch Turns on and off the built in speakers and the headphones Fn 2 F3 F4 speaker volume Adjusts the built in speaker volume To increase the volume press Fn F4 and then M or or keep pressing Fn F4 To decrease the volume press Fn F3 and then m or or keep pressing Fn F3 Fn 8 F5 F6 brightness control Adjusts the LCD brightness of your computer screen To increase lightness intensity press Fn F6 a...

Page 32: ...lution The location and size of software windows may change when the screen view is magnified or the standard view is restored because pressing this key combination changes the resolution When your computer s screen view is magnified switching the view to the external display disables the function and restores the standard view Fn F12 Hibernate Provides for the lowest level of power consumption Wh...

Page 33: ...instructions Action Description Point Slide one finger on the touch pad 1 to place the pointer 2 on an item or object Click Press the left button 3 once Double click Press the left button twice Right click Press the right button 4 once In many applications this action displays a shortcut menu Drag Slide one finger on the touch pad while pressing the left button Scroll Move your finger along the ri...

Page 34: ...is equipped with an optical disc drive To insert a disc 1 Turn on the computer 2 Press the drive eject button 1 to open the drive The tray slides out 3 Place a disc in the middle of the tray with the label side facing upward and gently push it until the disc clicks into place ...

Page 35: ... gently Do not remove the optical disc when your computer is in a power saving mode Sleep or Hibernate Doing so may cause the computer to malfunction If you plan to use an external optical disc drive connect the drive before you launch any preinstalled CD DVD program ...

Page 36: ...P PR 1 2 PR PR 5 PR 6 CD RW DVD ROM P P P P PR P P P P P P DVD ROM P P P P P P P P P P P 1 Supports writing data to DVD R discs compliant with DVD R for General Version 2 0 2 1 2 Supports writing data to DVD RW discs compliant with DVD RW Version 1 1 1 2 3 The DVD RW RAM disc drive on your computer does not support the DVD RAM cartridge Use non cartridge discs or discs with removable cartridge 4 W...

Page 37: ...CS CAN CAUSE FATAL DAMAGE TO YOUR VAIO PC OR CREATE SOFTWARE CONFLICTS AND CAUSE SYSTEM HANGING For inquiries about disc formats contact the individual publisher of the pre recorded disc or the manufacturer of the recordable disc 8cm disc writing is not supported PR playable and recordable P playable but not recordable not playable or recordable CD ROM Video CD Music CD CD Extra CD R RW DVD ROM DV...

Page 38: ...to Blu ray Disc media is done in MPEG2 format only Region settings are required for Movies and BD ROM contents If the region setting and the region of the disc do not match playback is not possible Unless your external display is compliant with the High bandwidth Digital Content Protection HDCP standard you cannot play or view the contents of copyright protected Blu ray Discs Some contents may res...

Page 39: ...hile writing data to a disc This may cause your computer to malfunction When using your software application to burn discs make sure you exit and close all other applications Never touch the surface of the disc Fingerprints and dust on the surface of a disc may cause writing errors Do not switch power modes while using the preinstalled software and while using the CD burning software Never affix a...

Page 40: ...ring and the speakers Reduce the volume before playing a DVD Do not switch to power saving modes while your computer is playing a DVD Region codes indicators are labeled on the DVDs to indicate in which region and on what type of player you can play the disc Unless a 2 Europe belongs to region 2 or all this means that you can play this DVD in most regions of the world is labeled on your DVD disc o...

Page 41: ...appears click to select an option Copying Files to CDs To copy files to a disc Do not strike or shake your computer while writing data to a disc 1 Insert a disc into the optical disc drive If the AutoPlay window appears click Burn files to disc and follow the on screen instructions until the empty disc folder appears 2 Open the folder that contains the file s you want to copy and drag them to the ...

Page 42: ...are to play the DVD For instructions on how to use the software see the help file on your DVD software Copying Files to DVDs To copy files to a disc 1 Connect the AC adapter to the computer 2 Insert a disc into the optical disc drive 3 If nothing appears on the desktop then click Start All Programs and the desired DVD software to copy files to the disc For instructions on how to use the software s...

Page 43: ...ameras camcorders music players and other audio video devices The former can accommodate either an ExpressCard 34 34 mm wide or ExpressCard 54 54 mm wide module as shown below and the latter an ExpressCard 34 module only Your computer is equipped with an ExpressCard 34 slot Hereinafter referred to as the ExpressCard slot and the ExpressCard module ExpressCard 34 module ExpressCard 54 module ...

Page 44: ... in or out of the slot You do not need to shut down your computer before inserting or removing the ExpressCard module To insert an ExpressCard module 1 Push the ExpressCard slot protector to pop it out 2 Gently take hold of the ExpressCard slot protector and pull it out of the slot 3 Hold the ExpressCard module with the arrow facing upward and pointing toward the ExpressCard slot 4 Carefully slide...

Page 45: ...ressCard module Before moving your computer make sure to insert the ExpressCard slot protector into the slot If the module or adapter does not go into the slot easily remove it gently and verify you are inserting it in the proper direction Make sure you use the most recent software driver provided by the ExpressCard module manufacturer ...

Page 46: ...k the Safely Remove Hardware icon on the taskbar The Safely Remove Hardware window appears 2 Select the hardware you want to unplug 3 Click Stop The Stop a Hardware device window appears 4 Confirm that the device can be safely removed from the system 5 Click OK A message appears stating it is now safe to remove the device 6 Click OK 7 Click Close to close the Safely Remove Hardware window 8 Push i...

Page 47: ...the Memory Stick media visit the Memory Stick Web site at http www memorystick com en Your computer has been tested and found compatible with the Sony branded Memory Stick media with capacity of up to 4 GB that are available as of September 2006 However not all Memory Stick media that meet the same conditions as the compatible media are guaranteed of compatibility Inserting a Memory Stick media wi...

Page 48: ...cing upward and pointing toward the Memory Stick PRO Duo media slot 2 Carefully slide the Memory Stick media into the slot until it clicks into place The Memory Stick media is automatically detected by your system and appears in your Computer window as a local drive under the appropriate letter depending on the configuration of the computer ...

Page 49: ...a may damage both your computer and the media Your computer supports Memory Stick Duo media and is equipped with the Memory Stick PRO Duo slot that is compatible with both standard and duo size media For more information on the Memory Stick Duo media visit the Memory Stick Web site at http www memorystick com en You can insert a Memory Stick Duo media directly into the slot To view the contents of...

Page 50: ... media Avoid accidental erasure of your valuable data Do not remove the Memory Stick media from the slot while formatting the media This could cause a malfunction 1 Carefully slide the Memory Stick media into the slot until it clicks into place 2 Click Start and Computer to open the Computer window 3 Right click the Memory Stick media icon and select Format 4 Click Restore device defaults The size...

Page 51: ...N Using Your VAIO Computer 6 At the confirmation prompt click OK The formatting process starts It may take time to format the Memory Stick media depending on the media 7 Once completed click OK 8 Click Close ...

Page 52: ...computer The Memory Stick media ejects 3 Pull the Memory Stick media out of the slot Always remove the Memory Stick media gently or it may pop out unexpectedly Do not remove the Memory Stick media while the Memory Stick PRO Duo media indicator is turned on If you do you may lose data Large volumes of data may take time to load so be sure the indicator is off before removing the Memory Stick media ...

Page 53: ...ture Card The copyright protection and high speed data transfer features of the SD memory card are not supported SD memory cards with capacity of over 2 GB such as SD High Capacity SDHC memory cards are not supported Your computer has been tested and found compatible only with major memory card media available as of September 2006 However not all memory card media that meet the same conditions as ...

Page 54: ...direction to avoid possible damage to the memory card adapter 2 See Inserting an ExpressCard Module page 44 to insert the memory card adapter into the ExpressCard slot Removing a Memory Card To remove a memory card from the memory card adapter See Removing an ExpressCard Module page 46 to remove the memory card adapter from the ExpressCard slot Then firmly grasp the extended part of the memory car...

Page 55: ...the wall jack 2 Your computer does not work with party lines cannot be connected to a coin operated telephone and may not work with multiple telephone lines or a private branch exchange PBX Some of these connections may result in excess electrical current and could cause a malfunction in the internal modem If you connect a telephone cable coming through a splitter the modem or connected device may...

Page 56: ...y WEP which is a security protocol Wi Fi Protected Access 2 WPA2 and Wi Fi Protected Access WPA Proposed jointly by the IEEE and Wi Fi Alliance both WPA2 and WPA are specifications of standards based interoperable security enhancements that increase the level of data protection and access control for existing Wi Fi networks WPA has been designed to be forward compatible with the IEEE 802 11i speci...

Page 57: ... communication speed varies depending on the distance between communication devices existence of obstacles between such devices the device configuration the radio conditions and the software in use In addition communications may be cut off depending on the radio conditions The communication range varies depending on the actual distance between communication devices existence of obstacles between s...

Page 58: ... controller or access point Each device communicates directly with other devices in the network You can set up an ad hoc network easily at home If the wireless connection is initiated by the VAIO computer channel 11 will be selected If the wireless connection is initiated by peer wireless LAN equipment the wireless LAN communication will make use of the channel selected by the peer wireless LAN eq...

Page 59: ...e Switch window Select your desired wireless option s and click OK 2 Click Start and Control Panel 3 Click View network status and tasks under Network and Internet 4 Click Set up a connection or network on the left pane The Set up a connection or network window appears 5 Select an option to specify the ad hoc network settings and click Next 6 Follow the on screen instructions See the online Specif...

Page 60: ...he Sony Access Point The access point bridges the wireless and wired LAN and acts as a central controller for the wireless LAN The access point coordinates transmission and reception from multiple wireless devices within a specific range The access point will select which channel to use on an infrastructure network For details on how to select the channel that will be used by the access point see ...

Page 61: ...ess option s and click OK 3 Click Start and Control Panel 4 Click View network status and tasks under Network and Internet 5 Click Manage wireless networks 6 Click Add 7 Follow the on screen instructions See the online Specifications to see whether your model supports the Bluetooth functionality and or the IEEE 802 11a b g standard To disconnect from a wireless network Turn off the WIRELESS or WIR...

Page 62: ...You can establish wireless communication between your computer and other Bluetooth devices such as another computer or a mobile phone You can transfer data between these devices without cables and up to 10 meters range in open space To connect to a Bluetooth device 1 Turn on the WIRELESS switch 2 Double click on the taskbar to display the Wireless Device Switch window 3 Select the Enable Bluetooth...

Page 63: ...same time on your computer Size of file being exchanged Note that due to limitations of the Bluetooth standard large files may occasionally be corrupted during continuous transfer due to electromagnetic interference from the environment All Bluetooth devices must be certified to make sure that the applicable standard requirements are maintained Even if standards are met individual device performan...

Page 64: ...nication devices however may cause radio interference and result in poorer communication speeds and distances than the standard values Read the Regulations Guide before using the Bluetooth functionality The Bluetooth functionality may not work depending on the third party devices or the software version used by third party companies As general characteristics of Bluetooth technology connecting mul...

Page 65: ...avoid any anonymous Bluetooth device to access your computer The first time two Bluetooth devices communicate a common passkey a password required for authentication should be determined for both devices to be registered Once a device is registered there is no need to re enter the passkey The passkey can be different each time but must be the same at both ends For certain devices such as a mouse n...

Page 66: ...IO Computer Communicating with Another Bluetooth Device You can connect your computer to a Bluetooth device such as another computer a mobile phone a PDA a headset a mouse or a digital camera without the use of any cables ...

Page 67: ...uetooth functionality For setting up and using the Bluetooth functionality see the help file on the Bluetooth utility software To see the help file 1 Right click the Bluetooth icon on the taskbar and select Help from the menu Stopping the Bluetooth Connection To stop the Bluetooth connection turn off the WIRELESS switch The Bluetooth indicator turns off ...

Page 68: ...ooth icon on the taskbar and select Bluetooth Settings from the menu The Bluetooth Settings window appears and Add New Connection Wizard automatically starts 4 If the Add New Connection Wizard window does not appear click New Connection The Add New Connection Wizard window appears 5 Select Express Mode Recommended and then click Next The wizard searches for Bluetooth devices in range and lists ava...

Page 69: ...ect the headset from your computer 1 Right click the Bluetooth icon on the taskbar and select Bluetooth Settings from the menu The Bluetooth Settings window appears 2 Right click the headset icon and select Disconnect from the menu 3 Click Yes ...

Page 70: ...ng Station page 71 Connecting External Speakers page 81 Connecting an External Display page 82 Selecting Display Modes page 89 Using the Multiple Monitors Function page 91 Connecting an External Microphone page 93 Connecting a Universal Serial Bus USB Device page 94 Connecting a Printer page 97 Connecting an i LINK Device page 98 Connecting to a Network LAN page 100 ...

Page 71: ...a Docking Station Attaching a docking station enables you to connect additional peripherals to your computer such as a printer and an external display A docking station is not supplied with your computer and is available as an optional accessory ...

Page 72: ...ng Peripheral Devices Locating Ports on the Docking Station Top A DC IN indicator Illuminates when the docking station is powered B Corner guide symbols page 74 C IN USE indicator page 77 D UNDOCK button page 77 ...

Page 73: ...adapter from the docking station and the AC outlet while using the docking station this may cause data damage or hardware malfunctions A DC IN port page 74 B Hi Speed USB USB 2 0 ports page 94 C DVI D port page 83 D MONITOR VGA port page 83 E Network Ethernet port 1000BASE T 100BASE TX 10BASE T page 100 F Security slot Supports high full low speeds ...

Page 74: ...ttach your computer to the docking station To prevent loss of unsaved data be sure to turn off your computer before attaching it to the docking station 1 Disconnect all peripherals from the computer 2 Plug one end of the power cord 1 into the AC adapter 2 and the other end into an AC outlet 3 Plug the cable attached to the AC adapter 2 into the DC IN port 3 on the docking station 4 ...

Page 75: ...N Using Peripheral Devices 4 Slide open the docking station connector cover on the bottom of the computer 5 Align the rear bottom corners of the computer with the corner guide symbols on the docking station ...

Page 76: ...puter to fix it into place 7 Lift open the LCD screen lid and turn on the computer Use the AC adapter supplied with your computer Do not move your computer while attached to the docking station this may detach the docking station and cause damage to both units ...

Page 77: ...omputer while the IN USE indicator is lit may result in loss of unsaved data or a failure of the computer When the battery pack is running out of power disconnecting your computer from the docking station may result in loss of unsaved data Do not disconnect your computer from the docking station during video playback Be sure to close video playback software before disconnection Once you have compl...

Page 78: ... you do not have to press the UNDOCK button Pressing the UNDOCK button while your computer is in a power saving mode returns the computer to Normal mode first and then initiates the disconnection process Once you have placed your computer back in Normal mode make sure to place your computer off the docking station Use of the computer still on the docking station may cause unstable operations ...

Page 79: ...79 n N Using Peripheral Devices 2 Lift the computer away from the docking station 3 Close the docking station connector cover on the bottom of the computer ...

Page 80: ...rns off and then lift the computer away from the docking station 3 Close the docking station connector cover on the bottom of the computer It is extremely important to close the docking station connector cover after disconnecting your computer from the docking station If the cover is left open dust may get inside and damage the computer To disconnect the docking station completely from AC power un...

Page 81: ... external speakers 1 Plug the speaker cable 1 into the headphones jack 2 i 2 Plug the other end of the speaker cable to the external speaker 3 3 Turn down the volume of the speakers before you turn them on Make sure your speakers are designed for computer use Do not place floppy disks on the speakers their magnetic field may damage the data on the disks ...

Page 82: ...uter with a computer display or a projector Connect the power cord after connecting all other cables Connected external displays are used as secondary screens On Windows systems only you can also use an external display to set up multiple monitors When the computer is attached to the optional docking station you can only use the VGA port on the docking station ...

Page 83: ...onnect a VGA monitor plug the display cable 2 not supplied into the monitor VGA port 3 a on the computer or on the docking station 3 If you want to connect a TFT DVI monitor plug the display cable not supplied into the DVI D port on the docking station DVI D stands for Digital Visual Interface Digital It is a type of DVI connector that supports only digital video signals no analog video signals It...

Page 84: ...puter display The monitor VGA port on your computer is not accessible when the computer is attached to the docking station 1 Plug the power cord of your multimedia computer display 1 into an AC outlet 2 Plug the display cable 2 not supplied into the monitor VGA port 3 a on the computer or on the docking station 3 Plug the speaker cable 4 into the headphones jack 5 i on the computer 4 Plug the micr...

Page 85: ...85 n N Using Peripheral Devices ...

Page 86: ...ones jack on the computer and the other end to the TV 4 Switch the input channel of the TV to external input 5 Set up the TV configuration system See the manual that came with your peripheral for more information on installation and use If the display resolution of your computer is more than 1024 x 768 pixels a part of the image cannot be displayed on your TV The hidden area on your TV can be seen...

Page 87: ...rt on the computer is not accessible when the computer is attached to the docking station 1 Connect the power cord 1 of your projector into an AC outlet 2 Plug an RGB signal cable 2 not supplied into the monitor VGA port 3 a on the computer or on the docking station 3 Plug an audio cable 4 not supplied into the headphones jack 5 i 4 Plug the RGB signal cable and the audio cable into the jack and p...

Page 88: ...88 n N Using Peripheral Devices ...

Page 89: ...external display at the same time see Using the Multiple Monitors Function page 91 for more information To select a display Models with the Intel Graphics Media Accelerator 1 Right click on the desktop and select Personalize from the shortcut menu 2 Click Display Settings The Display Settings window appears 3 Follow the on screen instructions to change the settings You may not be able to display t...

Page 90: ...els with the NVIDIA video controller 1 Click Start and Control Panel 2 Click Additional Options 3 Click NVIDIA Control Panel 4 Click Display 5 Click Change Display Configuration 6 Follow the on screen instructions to change the settings ...

Page 91: ...o drag objects such as an open application window or a toolbar from one display to the other Your external display may not support the Multiple Monitors function Certain software applications may not be compatible with Multiple Monitors settings Make sure that your computer does not enter Sleep or Hibernate mode while you are using Multiple Monitors mode otherwise the computer may not return to No...

Page 92: ...2 Click Display Settings The Display Settings window appears 3 Follow the on screen instructions to change the settings Models with the NVIDIA video controller 1 Click Start and Control Panel 2 Click Additional Options 3 Click NVIDIA Control Panel 4 Click Display 5 Click Change Display Configuration 6 Follow the on screen instructions to change the settings Additionally you can set the display col...

Page 93: ... need to use a sound input device for example to chat over the Internet you need to plug in an external microphone not supplied To connect an external microphone Plug the microphone cable 1 into the microphone jack 2 m Make sure your microphone is designed for computer use ...

Page 94: ...en moving the computer with USB devices connected avoid any shock or force to the USB ports Do not put the computer into a bag or carrying case when it has USB devices connected Connecting a USB Mouse To connect a USB mouse 1 Choose the USB port 1 you prefer to use 2 Plug the USB mouse cable 2 into the USB port You can now use your USB mouse not supplied 3 ...

Page 95: ... connect it to your computer To connect a USB floppy disk drive 1 Choose the USB port 1 you prefer to use 2 Plug the USB floppy disk drive cable 2 into the USB port Your USB floppy disk drive 3 is now ready for use When using a USB floppy disk drive do not apply force on the USB port This may cause a malfunction ...

Page 96: ... a USB floppy disk drive 1 Close all programs accessing the floppy disk drive 2 Double click the Safely Remove Hardware icon on the taskbar The Safely Remove Hardware window appears 3 Select the floppy disk drive you want to unplug 4 Click Stop The Stop a Hardware device window appears 5 Confirm that the floppy disk drive can be safely removed from the system 6 Click OK A message appears stating i...

Page 97: ...ter Using the USB Port You can connect a USB printer compatible with your version of Windows to the computer To connect a printer using the USB port 1 Plug the power cord 1 of your printer into an AC outlet 2 Choose the USB port 3 you prefer to use 3 Plug one end of a USB printer cable 2 not supplied into the USB port and the other end to your printer ...

Page 98: ...sfer rates up to 400 Mbps however the actual transfer rate depends on the transfer rate of the external device The optional i LINK cables may not be available depending on the country or area of your residency An i LINK connection with other compatible devices is not fully guaranteed The i LINK connection varies depending on the software applications operating system and i LINK compatible devices ...

Page 99: ...r end into the DV In Out ports 3 on the digital video camcorder 2 Launch the DVgate Plus software On Sony digital video cameras ports labeled DV Out DV In Out or i LINK are i LINK compatible The Sony digital video camcorder shown here is an example your digital video camcorder may need to be connected differently You cannot access the pictures stored on a Memory Stick media when using an i LINK co...

Page 100: ... or the optional docking station and the other end to your network For detailed settings and devices needed to connect to the network ask your network administrator Available only via the network Ethernet port on the optional docking station Your computer can be connected to the network with the default settings When your computer is attached to the optional docking station you need to select whic...

Page 101: ...nnector is connected to the telephone lines mentioned below high electric current to the connector may cause damage overheating or fire Home intercom speakerphone or business use telephone lines multi line business telephone Public telephone subscriber line PBX private branch exchange Do not plug a telephone cable into the network port ...

Page 102: ... your VAIO computer Among other things you will learn how to use and customize the look of your Sony software and utilities etc Setting the Password page 103 Setting Up Your Computer with VAIO Control Center page 106 Using the Power Saving Modes page 107 Managing Power with VAIO Power Management page 112 Configuring Your Modem page 114 ...

Page 103: ... for users with administrator rights on the computer to change all the setup options on the BIOS setup screen as well as to start the computer The user password is provided for other standard users to allow for changing some of the BIOS setup options as well as starting the computer To set the user password you must first set the machine password Once you have set the power on password you cannot ...

Page 104: ...d entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters including spaces long 5 At the confirmation prompt press the Enter key The following is to configure your computer to prompt password entry when you turn it on or display the BIOS setup screen 6 Select Password when Power On under Security Press the space bar to change the setting f...

Page 105: ...s the or key to select Security to display the Security tab select Set Machine Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press the Enter key When confirmation to save the changes is prompted pr...

Page 106: ...ter 1 Click Start All Programs and VAIO Control Center The VAIO Control Center window appears 2 Select the desired control item and change the settings 3 Once finished click OK The setting of the desired item has been changed For more information about each option click Help on the VAIO Control Center window to display the help file Some of the control items will not be visible if you open VAIO Co...

Page 107: ... you should be aware that the computer will automatically enter Hibernate mode if the remaining battery charge becomes short regardless of the power management setting you select If the battery level falls below 10 percent you should either attach the AC adapter to recharge the battery pack or shut down your computer and install a fully charged battery pack Using Normal Mode This is the normal sta...

Page 108: ... When your computer is in Sleep mode you cannot insert a disc Your computer comes out of Sleep mode quicker than out of Hibernate mode Sleep mode uses more power than Hibernate mode You can use VAIO Control Center to configure your computer to return to Normal mode when you open the LCD screen lid This power resuming preference will be lost if you remove both the AC adapter and the battery pack Se...

Page 109: ...eep mode To avoid this you can change the Sleep mode settings To change the Sleep mode settings 1 Right click the power status icon on the taskbar and select Power Options 2 Click Change plan settings under the current power plan 3 Change the time to put the computer to sleep and click Save Changes ...

Page 110: ...s mode To activate Hibernate mode Press the Fn F12 keys The Hibernating screen appears and the computer enters Hibernate mode Alternatively you can click Start the arrow next to the Lock button and Hibernate to place the computer to Hibernate mode To return to Normal mode Press the power button The computer returns to its previous state If you press and hold the power button for more than four sec...

Page 111: ...an Sleep mode to be activated It takes more time to return to Normal mode from Hibernate mode than from Sleep mode Hibernate mode uses less power than Sleep mode You can use VAIO Control Center to configure your computer to return to Normal mode when you open the LCD screen lid This power resuming preference will be lost if you remove both the AC adapter and the battery pack See Setting Up Your Co...

Page 112: ...nagement When you start the computer a power status icon appears on the taskbar This icon indicates what kind of power source you are using at that time for example AC power Click this icon to display the window showing your power status VAIO Power Management functionalities are added to the Windows Power Options Properties To activate VAIO Power Management 1 Right click the power status icon on t...

Page 113: ...m maximum power management to no power management To activate a VAIO Power Management power scheme 1 Right click the power status icon on the taskbar and select Power Options 2 Select a power plan The power scheme has been activated If necessary you can change advanced power settings Follow these steps 3 Click Change plan settings under the current power plan 4 Click Change advanced power settings...

Page 114: ...nd Modem Options The Location Information window appears 4 Enter the required information and then click OK The Phone and Modem Options window appears 5 Select your location on the Dialing Rules tab 6 Click the Edit button to change the current configuration The Edit Location window appears Or Click the New button to configure your modem The New Location window appears 7 Check the country region s...

Page 115: ...at your modem is listed on the Modems tab If your modem is not listed click Add and follow the wizard 10 Click Apply OK Your modem is configured Before applying new country settings please make sure your phone cable is disconnected from your computer ...

Page 116: ...ng your product warranty period we recommend that You contact your dealer to install a new memory module You do not install it yourself if you are not familiar with upgrading memory on a computer You do not touch the connectors or open the memory module compartment cover For the type of module and the amount of memory installed on your model see the online Specifications Contact VAIO Link if you n...

Page 117: ...e ensure the following The procedures described in this document assume familiarity with the general terminology associated with personal computers and with the safety practices and regulatory compliance required for using and modifying electronic equipment Turn off your computer and disconnect the system from its power source that is battery pack or AC adapter and from any telecommunication links...

Page 118: ...o the computer and any repair costs will not be covered by the warranty Do not place the memory module in a location subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 35 C or less than 5 C High humidity Handle the memory module with care T...

Page 119: ...ct all peripheral devices 2 Unplug the computer and remove the battery pack 3 Wait until the computer cools down 4 Unscrew the screw indicated by the arrow below on the bottom of the computer and remove the memory module compartment cover 5 Touch a metal object such as the connector panel on the back of the computer to discharge static electricity ...

Page 120: ...ve the memory module Pull the latches in the direction of the arrows 1 The memory module is released Make sure that the memory module tilts up and then pull it out in the direction of the arrow 2 7 Remove the new memory module from its packaging ...

Page 121: ...l it clicks into place Do not touch any other components on the motherboard Make sure to insert the memory module edge with a notch into the memory module slot 9 Replace the memory module compartment cover 10 Tighten the screw on the bottom of the computer 11 Reinstall the battery pack and turn on the computer ...

Page 122: ...l Programs and VAIO Control Center 3 Double click the System Information folder in the VAIO Control Center window 4 Double click the System Information icon in the System Information folder You can view the amount of system memory If the additional memory does not appear repeat the whole installation procedure and restart the computer ...

Page 123: ... On Handling the LCD Screen page 124 On Using the Power Source page 125 On Handling Your Computer page 126 On Handling Floppy Disks page 128 On Handling Discs page 129 On Using the Battery Pack page 130 On Using Headphones page 131 On Handling Memory Stick Media page 132 On Handling the Hard Disk page 133 On Handling the Memory Card Adapter page 134 ...

Page 124: ...sidual image may appear on the LCD screen if the same image is displayed for a long period of time The residual image disappears in a while You can use a screen saver to prevent residual images The LCD screen becomes warm during operation This is normal and does not indicate a malfunction The LCD screen is manufactured using high precision technology You may however see tiny black points and or br...

Page 125: ...sudden power surges in an electrical storm for example Do not place heavy objects on the power cord To disconnect the cord pull it out by the plug Never pull the cord itself Unplug your computer from the AC outlet if you are not planning to use the computer for a long period of time Make sure that the AC outlet is easily accessible When the AC adapter is not used unplug it from the AC outlet Use t...

Page 126: ...ation subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Moisture or rain Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 35 C or less than 5 C High humidity Do not place electronic equipment near your computer The electromagnetic field of the computer may cause a malfunction Provide ade...

Page 127: ...s brought directly from a cold location to a warm one moisture may condense inside the computer In this case allow at least one hour before turning on the computer If any problems occur unplug the computer and contact VAIO Link Make sure you disconnect the power cord before cleaning your computer To avoid losing data if your computer is damaged back up your data regularly ...

Page 128: ...of heat Keep floppy disks away from any liquid Do not let them get wet When you are not using your floppy disk always remove it from the floppy disk drive and use a storage case If the floppy disk comes with an adhesive label make sure that the label is properly affixed If the edge of the label is curled up the label may stick to the inside of the floppy disk drive and cause a malfunction or damag...

Page 129: ...solvents such as benzine thinner alcohol commercially available cleaners or anti static spray which may cause damage to the disc For normal cleaning hold the disc by its edge and use a soft cloth to wipe the surface from the center out If the disc is badly soiled moisten a soft cloth with water wring it out well and use it to wipe the surface of the disc from the center out Wipe off any remaining ...

Page 130: ...ot be charged and the notebook will not function While the battery pack is in use or being charged heat builds up in the battery pack This is normal and is not cause for concern Keep the battery pack away from all sources of heat Keep the battery pack dry Do not open or try to disassemble the battery pack Do not expose the battery pack to any mechanical shock If you are not using your computer for...

Page 131: ...ffic hazard and is illegal in some areas It can also be potentially dangerous to play loud music while walking especially at pedestrian crossings Preventing hearing damage Avoid using headphones at high volume Hearing experts advise against continuous loud and extended play If you experience a ringing in your ears reduce the volume or discontinue use ...

Page 132: ... Do not let Memory Stick media get wet Do not use or store Memory Stick media in a location subject to Extremely high temperatures such as in a car parked in the sun Direct sunlight High humidity Corrosive substances Use the storage case supplied with the Memory Stick media Be sure to make a backup copy of your valuable data Keep the Memory Stick media out of reach of children There is a risk of s...

Page 133: ...careful when handling your computer To avoid damaging your hard disk Do not subject your computer to sudden movements Keep your computer away from magnets Do not place your computer in a location subject to mechanical vibration or in an unstable position Do not move your computer while the power is on Do not turn off the power or restart your computer while reading or writing data to the hard disk...

Page 134: ...r as a label Do not bend drop or apply strong shock to the memory card adapter Do not disassemble or modify the memory card adapter Do not let the memory card adapter get wet Do not use or store the memory card adapter in a location subject to Extremely high temperatures such as in a car parked in the sun Direct sunlight High humidity Corrosive substances Use the storage case supplied with the mem...

Page 135: ...ntacting VAIO Link Computer page 136 System Security page 143 Battery page 144 Internet page 146 Networking page 148 Bluetooth Technology page 151 Optical Discs page 155 Display page 159 Printing page 163 Microphone page 164 Mouse page 165 Speakers page 166 Touch Pad page 167 Keyboard page 168 Floppy Disks page 169 Audio Video page 170 Memory Stick Media page 171 Peripherals page 172 Docking Stati...

Page 136: ... it is plugged into a power source and turned on Make sure the brightness and contrast controls are adjusted correctly See the manual that came with your display for more information Disconnect the AC adapter and remove the battery pack Wait three to five minutes Reinstall the battery pack reattach the AC adapter and then press the power button to turn on your computer Condensation may cause your ...

Page 137: ... The message Load default configuration now appears 5 Select Yes and press the Enter key 6 Select Exit Setup and press the Enter key The message Save configuration changes and exit now appears 7 Select Yes and press the Enter key Your computer restarts If this occurs frequently contact VAIO Link What should I do if the power indicator Green lights but my computer screen stays blank Follow these st...

Page 138: ...your computer does not turn off press the Ctrl Alt Delete keys and click the arrow next to the Shut down button and Shut Down If the Windows Security window appears click Shut Down Turning off your computer with the Ctrl Alt Delete keys or the power button may cause loss of unsaved data If your computer still does not turn off press and hold the power button until the computer turns off Remove the...

Page 139: ...ow next to the Shut down button and Restart 4 If this procedure does not work press and hold the power button until the computer turns off What should I do if the battery indicator is flashing and my computer does not start This symptom could be due to the battery pack not being installed properly To resolve this symptom turn off your computer and remove the battery pack Then install the battery p...

Page 140: ...omputer s CPU utilizes a type of CPU speed controlling technology for power conservation purposes System Properties may display the CPU s current speed instead of the maximum speed What should I do if Windows does not start showing a message when I start my computer If you enter a wrong power on password three times consecutively the Enter Onetime Password message appears If you enter a wrong powe...

Page 141: ...computer starts If Norton Internet Security s Personal Firewall is active it may take some time before the desktop screen appears due to network security checkups Why doesn t my computer screen turn off when the time selected for the automatic turn off action has passed The originally selected VAIO s screen saver disables the timer setting which you can select using the Windows power options for y...

Page 142: ...or m key to select the speaker volume at startup and press the Enter key 6 Press the or key to select Exit select Exit Setup and then press the Enter key The message Save configuration changes and exit now appears 7 Select Yes and press the Enter key Your computer restarts and you will hear the startup sound at the specified volume level You can also show hide the VAIO animation logo at startup On...

Page 143: ...indows updates by doing the following Your computer must be connected to the Internet before you can receive updates 1 Connect to the Internet 2 Double click the Windows Security Alerts icon on the taskbar 3 Follow the on screen instructions to set up automatic or scheduled updates How do I keep my antivirus software updated You can keep the Norton Internet Security software program current with t...

Page 144: ... AC power even if the battery pack is installed When should I recharge the battery pack When the battery level falls below 10 percent When both the battery and power indicators blink When you have not used the battery pack for a long period of time When should I replace the battery pack If the battery power is still low after charging it the battery pack may be reaching the end of its life and sho...

Page 145: ...e using battery power Your computer can enter Hibernate mode while using battery power but some software programs and peripheral devices prevent the system from entering Hibernate mode If you are using a program that prevents the system from entering Hibernate mode save your data frequently to avoid losing data See Using Hibernate Mode page 110 for information on how you can manually activate Hibe...

Page 146: ...the telephone number the program is dialing is correct Make sure the software you are using is compatible with your computer s modem All preinstalled Sony programs are compatible Make sure the modem is the only device connected to your telephone line Follow these steps to check the settings 1 Click Start and Control Panel 2 Click Hardware and Sound 3 Click Phone and Modem Options 4 On the Modems t...

Page 147: ... properly to other PC based modems fax machines or your Internet Service Provider ISP do any of the following Ask your telephone company to verify your telephone line is free of any line noise If your problem is fax related make sure there are no problems with the fax machine you are calling and that it is compatible with fax modems If you are having a problem connecting with your ISP make sure th...

Page 148: ... Follow these steps to check the settings 1 Click Start and Control Panel 2 Click View network status and tasks under Network and Internet 3 Click Connect to a network to confirm that your access point is selected Make sure the encryption key is correct What should I do if I cannot access the Internet Check the access point settings See the manual that came with your access point for more informat...

Page 149: ...oaded depending on how many other devices are communicating via the access point If your access point interferes with other access points change the access point channel See the manual that came with your access point for more information How do I avoid data transfer interruptions When your computer is connected to an access point data transfer interruptions may occur when using large files or if ...

Page 150: ... using a wireless LAN access point see connectivity information contained in the manual that came with your access point Why does the network connection stop when I change the encryption key Two computers with built in wireless LAN may lose a peer to peer network connection if the encryption key is changed You can either change the encryption key back to the original profile or re enter the key on...

Page 151: ...you may not be able to communicate with the device What should I do if I cannot find the Bluetooth device with which I want to communicate Check that the Bluetooth functionality of the device with which you want to communicate is on See the other device s manual for more information If the device with which you want to communicate is already communicating with another Bluetooth device it may not b...

Page 152: ... a custom Bluetooth security level is selected click the Default level button 4 Click OK The data transfer distance can be shorter than 10 meters depending on existing obstacles between the two devices on radio wave quality and on the operating system or the software in use Move your computer and Bluetooth devices closer to each other If the device with which you want to communicate is already com...

Page 153: ...cted by distance and obstructions You may need to move your computer away from obstructions or closer to the device to which it is connected Identify and remove obstacles between your computer and the device to which it is connected Note that due to limitations of the Bluetooth standard large files may occasionally be corrupted during continuous transfer due to electromagnetic interference from th...

Page 154: ...a dynamic IP address to the device and fails Do not specify IP addresses when using a PAN Why can t I use the Bluetooth functionality when I log onto my computer as a user with a standard user account The Bluetooth functionality may not be available to a user with a standard user account on your computer Log onto the computer as a user with administrator rights Why can t I connect to a Bluetooth d...

Page 155: ...isc for dirt or damage If the disc is dirty see On Handling Discs page 129 for instructions on how to clean it What should I do if the drive tray does not open Make sure your computer is on Press the drive eject button If the drive eject button does not work click Start and Computer Right click the optical disc drive icon and select Eject from the shortcut menu If none of the above options work in...

Page 156: ... If you are playing a CD or DVD and cannot hear sound do any of the following Right click the volume icon on the taskbar and click Open Volume Mixer to check the settings Check the volume setting in the audio mixer If you are using external speakers check the volume settings on the speakers and the connections between the speakers and your computer Make sure the correct driver software is installe...

Page 157: ...sc is in the optical disc drive and damage the drive or cause it to malfunction If a region code warning appears the disc may be incompatible with the optical disc drive Check the DVD package to make sure the region code is compatible with the optical disc drive If you notice condensation on your computer do not use the computer for at least one hour Condensation can cause the computer to malfunct...

Page 158: ...hesive label could cause a write error or other damage What should I do if I cannot write data to DVD media Make sure you are using the correct DVD recordable media Check which DVD recordable format is compatible with your optical disc drive Note the possibility that some brands of DVD recordable media do not work The preinstalled software on your computer does not support copying DVD movies Macro...

Page 159: ...ng battery power make sure the battery pack is installed properly and is charged See Using the Battery Pack page 24 for more information If the display mode is set to the external display press the Fn F7 keys See Combinations and Functions with the Fn Key page 31 for more information Why can t I view the whole screen image of a DVD video on my TV screen The screen resolution may not be properly se...

Page 160: ...the screen resolution follow these steps 1 Right click the desktop and select Personalize from the shortcut menu 2 Click Display Settings The Display Settings window appears 3 Move the slider under Resolution to the left to reduce or to the right to increase the screen resolution How do I switch the display output from my computer screen to TV See Selecting Display Modes page 89 Alternatively you ...

Page 161: ...playing high resolution videos In this case lower the resolution of the LCD screen To change the screen resolution follow these steps 1 Right click the desktop and select Personalize from the shortcut menu 2 Click Display Settings The Display Settings window appears 3 Move the slider under Resolution to the left to reduce or to the right to increase the screen resolution You can confirm the value ...

Page 162: ...ternal display and then cancel the check box for enabling the automatic function to select the external display for the output Then try the Fn F7 keys to change the display output How do I run Windows Aero This Q A entry applies to selected models only To run Windows Aero follow these steps 1 Click Start and Control Panel 2 Click Customize colors under Appearance and Personalization The Appearance...

Page 163: ...ower saving mode Sleep or Hibernate then restart the computer If the bidirectional communication functions are provided with your printer disabling the functions on your computer may enable printing Follow these steps 1 Click Start Control Panel and Printer under Hardware and Sound 2 Right click the printer icon and select Properties 3 Click the Ports tab 4 Click to cancel the Enable bidirectional...

Page 164: ...bleshooting Microphone What should I do if my microphone does not work If you are using an external microphone make sure the microphone is turned on and is properly plugged into the microphone jack on your computer ...

Page 165: ...re application is running press the Alt F4 keys to close the application window If the Alt F4 keys do not work click Start the arrow next to the Lock button and Restart to restart your computer If your computer does not restart press the Ctrl Alt Delete keys and click the arrow next to the Shut down button and Restart If the Windows Security window appears click Restart If this procedure does not ...

Page 166: ...pack is installed properly and is charged If your speakers require external power make sure the speakers are connected to a power source See the manual that came with your speakers for more information What should I do if I cannot hear sound from my speakers If your computer is using battery power make sure the battery pack is properly installed and is charged If you are using a program that has i...

Page 167: ...g press the Alt F4 keys to close the application window If the Alt F4 keys do not work click Start the arrow next to the Lock button and Restart to restart your computer If your computer does not restart press the Ctrl Alt Delete keys and click the arrow next to the Shut down button and Restart If the Windows Security window appears click Restart If this procedure does not work press and hold the ...

Page 168: ...ed To change the keyboard configuration follow these steps 1 Click Start and Control Panel 2 Click Clock Language and Region and click Regional and Language Options 3 Change the settings as desired What should I do if I cannot enter certain characters with the keyboard If you cannot enter U I O P J K L M and so on the Num Lk key may be activated Check that the Num lock indicator is off If the Num ...

Page 169: ... indicator on the floppy disk drive to turn off 3 Push the eject button to remove the disk and disconnect the USB floppy disk drive from your computer 4 Reconnect the floppy disk drive by inserting the USB connector with the USB icon facing upward into the USB port 5 Restart the computer by clicking Start the arrow next to the Lock button and Restart What should I do if I cannot write data to a fl...

Page 170: ...y used only to designate that a product contains an IEEE 1394 connection The procedure to establish an i LINK connection may vary depending on a software application an operating system and a compatible i LINK device Not all products with an i LINK connection can communicate with each other See the manual that came with your compatible i LINK device for more information on operating conditions and...

Page 171: ...rmat a Memory Stick media page 50 Why can t I save music files onto my Memory Stick media Copyright protected music cannot be checked out to any Memory Stick media other than those with the MagicGate logo Use of recorded music requires permission from the copyright holders Sony is not responsible for music files that cannot be recorded from a CD or downloaded from other sources Can I copy images f...

Page 172: ...t Try using another USB port on your computer The driver could be installed to the specific port you used the first time you connected the device See the manual that came with your USB device for more information You may need to install software before you connect the device Try connecting a simple low powered device such as a mouse to test if the port is working at all USB hubs may prevent a devi...

Page 173: ...rom the Start menu When any device inserted or connected to the docking station is in use you cannot disconnect your computer from the docking station Save unsaved data exit applications using such devices and then try again If the above does not work shut down your computer and disconnect it from the docking station Make sure to return to the original log on user before disconnecting your compute...

Page 174: ...If you have any problem with the computer you can access the VAIO Link Web site for troubleshooting Go to http www vaio link com e Support This interactive part of our Web site http www vaio link com allows you to get in contact with our dedicated support team over the Internet Using a personalized account you can log your technical queries with ease VAIO Link help lines Before contacting VAIO Lin...

Page 175: ...VAIO Link e Support Web Portal How can I access the e Support portal When you register your computer you will automatically receive an email with the link to the e Support Web Portal your Customer ID and some basic explanation a few hours later All you need to do is activate your account by clicking on the provided link in the email You are now ready to create your first case You can access the e ...

Page 176: ...es from Monday till Friday between 8am and 6pm Is there a cost involved for using e Support No this is a complete free of charge service offered to all registered VAIO customers How do I know when the e Support Team has handled my query case As soon as your case has been dealt with by our e Support Team you will receive an email notifying you that your case has been updated ...

Page 177: ...EE 1394 connection Adobe Adobe Acrobat Elements Adobe Reader Adobe Premiere Elements and Adobe Photoshop Elements are trademarks of Adobe Systems Incorporated Norton Internet Security 2007 is a trademark or a registered trademark of Symantec Corporation Roxio Easy Media Creator is a trademark of Sonic Solutions WinDVD for VAIO and WinDVD BD for VAIO are trademarks of InterVideo Inc Sun Java VM is ...

Page 178: ...rk of Fuji Photo Film Co Ltd All other names of systems products and services are trademarks of their respective owners In the manual the or marks are not specified Specifications are subject to change without notice All other trademarks are trademarks of their respective owners Please see the online Specifications to see what software is available for your model ...

Page 179: ... 2007 Sony Corporation n ...

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