Troubleshooting
Why can't I use the Bluetooth function when I log onto my computer as a user with a
standard user account?
The Bluetooth function may not be available to a user with a standard user account on your computer. Log onto the computer
as a user with administrative rights.
Why can't I connect to a Bluetooth device through a Personal Area Network (PAN)?
If the device to which you want to connect does not support Bluetooth communication in Personal Area Network User (PANU)
mode, you cannot connect to the device through a PAN.
Why can't I use the Bluetooth devices when I switch users?
If you switch users without logging off your system, the Bluetooth devices will not work. Be sure to log off before switching
users. To log off your system, click
Start
, the arrow next to the
Lock
button, and
Log Off
.
Why can't I exchange business card data with a mobile phone?
The business card exchange function is not supported.
