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Support Options

Sony Support Information

See the following sources for answers in the sequence listed below.

1

VAIO Computer Documentation

This on-screen 

User Guide

 (this manual) and the printed 

Welcome mat

 provide information on how to maximize your 

computer's capabilities and solve common problems.

2

Program Guides and Help Files

The preinstalled programs on your computer may be supplied with individual help guides. These guides are stored on the 
hard disk drive as on-screen help files. You can find the help files from the help menu for the specific program.

3

Operating System Online Support

Your computer comes preinstalled with a Microsoft Windows operating system. For operating system support, you can 
visit Microsoft customer support at: 

http://support.microsoft.com/directory/

.

4

Sony Computing Support 

This service provides instant access to information on commonly encountered problems. Type a description of the 
problem and the Knowledge Database searches for the corresponding solutions online.
You can visit the Sony online support web site at the following URLs:

http://esupport.sony.com/EN/VAIO/

 for customers in USA

http://www.sony.ca/support/

 for customers in Canada

http://esupport.sony.com/ES/VAIO/

 for customers in Spanish-speaking Latin American countries or areas

http://esupport.sony.com/ES/VAIO/BR/

 for customers in Brazil

5

VAIO Update

When your computer is connected to the Internet, 

VAIO Update

 automatically notifies you when critical software and 

security information is posted on the support web site. Click the 

VAIO Update

 notice to open the VAIO Support web site 

and view the information.

Summary of Contents for VAIO VGC-JS100

Page 1: ...N User Guide Personal Computer V G C J S 1 0 0 S e r i e s ...

Page 2: ...cator Lights 17 Setting Up Your Computer 18 Shutting Down Your Computer Safely 21 Using Your VAIO Computer 22 Using the Keyboard 23 Using the Built in MOTION EYE Camera 26 Using the Optical Disc Drive 29 Using the Memory Stick 38 Using the SD Memory Card 44 Using the Internet 47 Using Wireless LAN WLAN 48 Using the Bluetooth Function 51 ...

Page 3: ... the Password 66 Setting Up Your Computer with VAIO Control Center 71 Using the Power Saving Mode 72 Upgrading Your VAIO Computer 74 Adding and Removing Memory 75 Precautions 81 Handling the LCD Screen 82 Using the Power Source 83 Handling Your Computer 84 Handling the Built in MOTION EYE Camera 86 Handling Floppy Disks 87 Handling Discs 88 Using Headphones 89 Handling the Memory Stick 90 Handling...

Page 4: ...working 104 Bluetooth Technology 107 Optical Discs 111 Display 116 Printing 117 Microphone 118 Mouse 119 Speakers 120 Keyboard 122 Floppy Disks 123 Audio Video 124 Memory Stick 127 Peripherals 128 Support Options 129 Sony Support Information 130 Program Support Information 133 Trademarks 144 ...

Page 5: ...ter and welcome to the on screen User Guide Sony has combined leading edge technology in audio video computing and communications to provide state of the art personal computing experience External views illustrated in this manual may look slightly different from those of your computer ...

Page 6: ...on includes printed information and user guides to read on your VAIO computer Printed Documentation Welcome mat Contains an overview of components connection set up information etc Safety Information Contains safety guidelines and owner information ...

Page 7: ...ew the online specifications 1 Connect to the Internet 2 Go to the Sony online support web site at the following URLs http esupport sony com EN VAIO for customers in USA http www sony ca support for customers in Canada http esupport sony com ES VAIO for customers in Spanish speaking Latin American countries or areas http esupport sony com ES VAIO BR for customers in Brazil VAIO Recovery Center Use...

Page 8: ... wireless WAN functions To access this on screen guide 1 Click Start All Programs and SmartWi Connection Utility 2 Click SmartWi Connection Utility Help The Bluetooth and wireless WAN functions are available on selected models only See the online specifications to find out whether your model supports the functions ...

Page 9: ...lp and Support Get started with my VAIO Get help with Internet and wireless setup security setup personalizing your VAIO computer and creating recovery DVDs and more Use my VAIO Access your VAIO user guide interactive help in the form of VAIO tutorials how to articles the VAIO technology page specifications and system and software information Troubleshoot my VAIO Maintain and troubleshoot your VAI...

Page 10: ... position 3 while using the keyboard pointing device or external mouse Let your upper arms hang naturally at your sides Take frequent breaks while using your computer Excessive use of the computer may strain eyes muscles or tendons Furniture and posture Sit in a chair with good back support Adjust the level of the chair so your feet are flat on the floor A footrest may make you more comfortable Si...

Page 11: ...djusting the viewing angle do not exert excessive pressure on your computer to eliminate a risk of mechanical damage Lighting Choose a location where windows and lights do not cause glare and reflection on the display Use indirect lighting to avoid bright spots on the display Proper lighting adds to your comfort and work efficiency Ventilation Make sure you leave at least 4 inches 10 cm of space b...

Page 12: ...tting Started This section describes how to get started using your VAIO computer Locating Controls and Ports page 13 About the Indicator Lights page 17 Setting Up Your Computer page 18 Shutting Down Your Computer Safely page 21 ...

Page 13: ...es Front A LCD screen page 82 B Built in microphone monaural C Built in MOTION EYE camera indicator page 17 D Built in MOTION EYE camera page 26 E WIRELESS indicator page 17 F Hard disk drive Optical disc drive indicator page 17 G Power indicator page 17 H Power button I Built in speakers stereo J Bottom chassis frame page 85 ...

Page 14: ...e you touch it A Air vent B Cable clamps page 18 page 19 C Prop up stand page 85 D DC IN port page 19 E Network Ethernet port page 64 F Hi Speed USB USB 2 0 ports page 59 G OPTICAL OUT port page 57 Output Sampling Rate 44 1 KHz 48 0 KHz 96 0 KHz H i LINK 4 pin S400 port page 62 I Memory module compartment cover page 75 Support high full low speeds ...

Page 15: ...15 n N Getting Started Right A Optical disc drive page 29 B Manual eject hole page 111 C Drive eject button page 29 ...

Page 16: ...lot page 44 D Hi Speed USB USB 2 0 ports 2 page 59 E Headphones jack page 57 F Microphone jack Connect an external microphone G Line In jack Connect an external audio device for audio input H WIRELESS switch page 48 1 Your computer supports both standard and Duo size Memory Stick 2 Support high full low speeds ...

Page 17: ... Illuminates while the built in MOTION EYE camera is in use Media Access Illuminates when data is read from or written to a memory card Do not place the computer into Sleep mode or turn it off when this indicator is lit When the indicator is unlit the memory card is not in use Hard disk drive Optical disc drive Illuminates when the drive is reading or writing data Do not place the computer into Sl...

Page 18: ...A USB keyboard and a USB mouse are supplied with your computer To connect the keyboard and the mouse 1 Plug the keyboard cable 1 and the mouse cable 2 to your desired USB ports 3 on the back of the computer 2 Route the mouse cable 2 through the cable clamp 4 on the back of your computer ...

Page 19: ...wer source Use only the supplied AC adapter for your computer To connect the AC adapter 1 Plug one end of the power cord 1 into the AC adapter 3 2 Plug the other end of the power cord into an AC outlet 2 3 Plug the AC adapter cable 4 into the DC IN port 5 4 Route the AC adapter cable through the cable clamp 6 ...

Page 20: ...adapter To disconnect your computer completely from AC power unplug the AC adapter when the computer is off Make sure that the AC outlets are easily accessible If you unplug the AC adapter from your computer while the computer is on or in Sleep mode you may lose all unsaved data ...

Page 21: ...s described below To shut down your computer 1 Turn off any peripherals connected to the computer 2 Click Start the arrow next to the Lock button and then Shut Down 3 Respond to any prompts warning you to save documents or to consider other users and wait for the computer to turn off automatically The power indicator light turns off ...

Page 22: ... out of using your VAIO computer Using the Keyboard page 23 Using the Built in MOTION EYE Camera page 26 Using the Optical Disc Drive page 29 Using the Memory Stick page 38 Using the SD Memory Card page 44 Using the Internet page 47 Using Wireless LAN WLAN page 48 Using the Bluetooth Function page 51 ...

Page 23: ...23 n N Using Your VAIO Computer Using the Keyboard A USB keyboard is supplied with your computer The keyboard uses a standard key arrangement with additional keys that perform specific functions ...

Page 24: ...etails on power management see Using the Power Saving Mode page 72 C S1 button By default the S1 button opens the Media Center Start menu The default S1 button assignment may be different from the above In such a case you can change the assignment with the VAIO Control Center See Setting Up Your Computer with VAIO Control Center page 71 and find out more in its help file D Zoom buttons Change the ...

Page 25: ... in combination with the Fn key I Applications key Displays a shortcut menu in certain software applications J Directional arrow keys Move the pointer on the computer screen K Indicator lights Num Lk Turns on while in the Num Lock state Caps Lock Turns on while in the Caps Lock state Scr Lk Turns on while in the Scroll Lock state L Numeric keypad Use the numeric keypad to type numbers or to perfor...

Page 26: ...te software Note that launching or exiting your instant messaging or video editing software does not activate or deactivate the built in MOTION EYE camera respectively The built in MOTION EYE camera cannot be shared by more than one software application If another software application is using the camera exit the application before using the built in MOTION EYE camera with your desired application...

Page 27: ... 4 Click the Capture button below the displayed image The current image in the viewfinder is captured and its thumbnail image is added as a the thumbnail in the left pane of the main window When capturing an image in a dark place click the WebCam Settings icon after step 2 and select the low light or low light compensation option in the properties window The WebCam Companion 2 provides many more f...

Page 28: ... displayed image to start movie recording 5 When finished click the Record Video button once again to stop movie recording The first scene of the captured movie is added as a thumbnail in the left pane of the main window When capturing a movie in a dark place click the WebCam Settings icon after step 2 and select the low light or low light compensation option in the properties window The WebCam Co...

Page 29: ...keys to open the drive The tray slides out 3 Hold the back of the tray with one hand place a disc in the middle of the tray with the label side facing toward you and gently push it toward the tray until the disc clicks into place Do not exert pressure on the drive tray Be sure to hold the back of the drive tray when placing removing a disc onto from the tray 4 Close the tray by pushing it in gentl...

Page 30: ...not remove the optical disc when your computer is in Sleep mode Doing so may cause the computer to malfunction If you plan to use an external optical disc drive connect the drive before you launch any preinstalled disc operation program ...

Page 31: ... Your computer plays and records CDs DVDs and Blu ray Disc media depending on the model you purchased Check your specifications for the type of optical disc drive installed on your model Use the table below to see which types of media your optical disc drive supports ...

Page 32: ...pported DVD RAM Version 2 2 12X SPEED DVD RAM Revision 5 0 disc is not supported 5 Writing data to DVD R DL Double Layer discs is available only on discs supporting DVD R DL Double Layer recording 6 Writing data to DVD R DL Dual Layer discs is available only on discs supporting DVD R DL Dual Layer recording 7 Supports writing data to BD R Version 1 1 discs single layer discs with the capacity of 2...

Page 33: ...MAGE TO YOUR VAIO PC OR CREATE SOFTWARE CONFLICTS AND CAUSE SYSTEM HANGING For inquiries about disc formats contact the individual publisher of the pre recorded disc or the manufacturer of the recordable disc 8 cm disc writing is not supported To play copyright protected Blu ray Disc media continuously you need to update the AACS key Note that the AACS key update requires Internet access As with o...

Page 34: ...ce when playing discs you should follow these recommendations Some CD players and computer optical disc drives may not be able to play audio CDs created with the CD R or CD RW media Some DVD players and computer optical disc drives may not be able to play DVDs created with the DVD R DL DVD R DL DVD R DVD RW DVD R DVD RW or DVD RAM media Do not place your computer into the power saving mode while y...

Page 35: ... the CD If the Audio CD window appears click to select an option Copying Files to CDs To copy files to a disc 1 Insert a disc into the optical disc drive If the AutoPlay window appears click Burn files to disc and follow the on screen instructions until the empty disc folder appears 2 Open the folder that contains the file s you want to copy and drag them to the empty disc folder 3 Close the disc ...

Page 36: ...For instructions on how to use the software see the help file included with your DVD software Copying Files to DVDs To copy files to a disc 1 Close all running software applications 2 Insert a disc into the optical disc drive 3 If nothing appears on the desktop click Start All Programs and the desired DVD burning software to copy files to the disc For instructions on how to use the software see th...

Page 37: ...For instructions on how to use the software see the help file included with your software Copying Files to Blu ray Disc Media The Blu ray Disc writing function is available on selected models only See the online specifications to find out the type of your optical disc drive and then Reading and Writing Optical Discs page 31 to find out about the supported disc media To copy files to a Blu ray Disc...

Page 38: ...tick is a compact portable and versatile IC recording media especially designed for exchanging and sharing digital data with compatible products such as digital cameras mobile phones and other devices Because it is removable it can be used for external data storage ...

Page 39: ...ed and found compatible with Sony branded Memory Stick with capacity of up to 16 GB that are available as of May 2008 However not all Memory Stick that meet the same specifications as the compatible media are guaranteed of compatibility Inserting a Memory Stick with multiple conversion adapters is not guaranteed of compatibility MagicGate is the general name of the copyright protection technology ...

Page 40: ...m and the contents on the Memory Stick are displayed If nothing appears on the desktop click Start Computer and double click the Memory Stick icon Be sure to hold the Memory Stick with the arrow pointing in the correct direction as you insert it into the slot To avoid damaging your computer or the Memory Stick do not force the Memory Stick into the slot if you cannot insert it smoothly Do not inse...

Page 41: ...ting the media Formatting the Memory Stick erases the entire data on the media Before formatting the media make sure that it does not contain your valuable data Do not remove the Memory Stick from the slot while formatting This could cause a malfunction 1 Carefully slide the Memory Stick into the slot until it clicks into place 2 Click Start and Computer to open the Computer window 3 Right click t...

Page 42: ...42 n N Using Your VAIO Computer 5 Click Start 6 Follow the on screen instructions It may take time to format the Memory Stick depending on the media type ...

Page 43: ...es of data may take time to load so make sure the indicator is unlit before removing the Memory Stick To remove a Memory Stick 1 Check that the Media Access indicator light is unlit 2 Push in the Memory Stick toward the computer and release The Memory Stick ejects 3 Pull the Memory Stick out of the slot Always remove the Memory Stick gently or it may pop out unexpectedly ...

Page 44: ...ry cards that meet the same specifications as the compatible media are guaranteed of compatibility Always insert the correct memory card into the SD memory card slot SD memory cards with capacity of up to 2 GB and SDHC memory cards with capacity of up to 32 GB have been tested and found compatible with your computer The SD memory card slot on your computer does not support the high speed data tran...

Page 45: ...lot page 16 2 Hold the SD memory card with the arrow pointing toward the slot 3 Carefully slide the SD memory card into the slot until it clicks into place Do not force the card into the slot If the SD memory card does not go into the slot easily remove it gently and verify you are inserting it in the proper direction ...

Page 46: ...he Media Access indicator light is lit If you do the card or its data may become damaged To remove an SD memory card 1 Check that the Media Access indicator light is unlit 2 Push in the SD memory card toward the computer and release The SD memory card ejects 3 Pull the SD memory card out of the slot ...

Page 47: ...e the Internet you need to connect an external modem device for example a USB telephone modem an xDSL modem or a cable modem to your computer For the detailed instructions on connection setups and modem configuration see the manual that came with your modem ...

Page 48: ...ad hoc Or you can communicate through an access point which allows you to create a full infrastructure network To use the wireless LAN function You need to set up the wireless LAN network with the SmartWi Connection Utility See the SmartWi Connection Utility Help for more information To access this on screen guide 1 Click Start All Programs and SmartWi Connection Utility 2 Click SmartWi Connection...

Page 49: ...A provides stronger data protection and network access control and is also designed to secure all versions of 802 11 devices including 802 11b 802 11a 802 11g and 802 11n draft standard multi band and multi mode In addition based on the ratified IEEE 802 11i standard WPA2 provides government grade security by implementing the National Institute of Standards and Technology NIST FIPS 140 2 compliant...

Page 50: ...he radio conditions the ambient environment that includes existence of walls and materials of such walls and the software in use Actual communication speed may not be as fast as the one displayed on your computer Deploying IEEE 802 11b and IEEE 802 11g products on the same wireless network may reduce the communication speed due to radio interference Taking this into consideration the IEEE 802 11g ...

Page 51: ...computer or a mobile phone You can transfer data between these devices without cables at a range of up to 33 feet 10 meters in an open area To use the Bluetooth function You need to set up the Bluetooth function with the SmartWi Connection Utility See the SmartWi Connection Utility Help for more information To access this on screen guide 1 Click Start All Programs and SmartWi Connection Utility 2 ...

Page 52: ...our computer Size of file being exchanged Note that large files may occasionally be corrupted during continuous transfer due to limitations of the Bluetooth standard and electromagnetic interference in the environment All Bluetooth devices must be certified to make sure that the applicable standard requirements are maintained Even if standards are met individual device performance specifications a...

Page 53: ...on and wireless communication devices however may cause radio interference and result in reduced communication speeds and distances than the standard values The Bluetooth function may not work with other devices depending on the manufacturer or the software version employed by the manufacturer Connecting multiple Bluetooth devices to your computer may cause bandwidth congestion resulting in poor p...

Page 54: ...ent any anonymous Bluetooth devices from accessing your computer The first time two Bluetooth devices communicate a common passkey a password required for authentication should be determined for both devices to be registered Once a device is registered there is no need to re enter the passkey The passkey can be different each time but must be the same at both ends For certain devices such as a mou...

Page 55: ...adset a mouse or a digital camera without the use of any cables To communicate with another Bluetooth device To communicate with another Bluetooth device you first need to set up the Bluetooth function For setting up and using the Bluetooth function search for Bluetooth information using Windows Help and Support To open Windows Help and Support click Start and Help and Support ...

Page 56: ... functionality to your VAIO computer by using the various ports on the computer Connecting External Speakers page 57 Connecting a Universal Serial Bus USB Device page 59 Connecting a Printer page 61 Connecting an i LINK Device page 62 Connecting to a Network LAN page 64 ...

Page 57: ...ort and enhance the sound quality of your computer For more information see the manual that came with your S PDIF device To hear sound from the S PDIF device connected to the OPTICAL OUT port you need to change the sound output device For the detailed instructions see How do I change the sound output device page 125 To connect external speakers 1 Plug the speaker cable 1 not supplied into the head...

Page 58: ...58 n N Using Peripheral Devices Make sure your speakers are designed for computer use Do not place floppy disks on the speakers Their magnetic field may damage the data on the disks ...

Page 59: ...SB devices connected Connecting a USB Floppy Disk Drive You can purchase a USB floppy disk drive and connect it to your computer To connect a USB floppy disk drive 1 Choose the USB port 1 you prefer to use 2 Plug the USB floppy disk drive cable 2 into the USB port Your USB floppy disk drive 3 is now ready for use When using a USB floppy disk drive do not apply force to the USB port This may cause ...

Page 60: ... malfunction To disconnect a USB floppy disk drive To disconnect a USB floppy disk drive when your computer is off skip steps 1 to 5 1 Close all programs accessing the floppy disk drive 2 Double click the Safely Remove Hardware icon on the taskbar 3 Select the floppy disk drive you want to unplug 4 Click Stop 5 Follow the on screen instructions to remove the floppy disk drive 6 Disconnect the flop...

Page 61: ...ter Using the USB Port You can connect a USB printer compatible with your version of Windows to the computer To connect a printer using the USB port 1 Plug the power cord 1 of your printer into an AC outlet 2 Choose the USB port 3 you prefer to use 3 Plug one end of a USB printer cable 2 not supplied into the USB port and the other end to your printer ...

Page 62: ...r the actual transfer rate depends on the transfer rate of the external device The optional i LINK cables may not be available in some countries or areas An i LINK connection with other compatible devices is not fully guaranteed The i LINK connection may not be available depending on the software applications operating system and i LINK compatible devices you use See the manual that came with your...

Page 63: ...mputer and the other end into the DV In Out port 3 on the digital video camcorder On Sony digital video cameras ports labeled DV Out DV In Out or i LINK are i LINK compatible The Sony digital video camcorder shown here is an example Your digital video camcorder may need to be connected differently You cannot access the pictures stored on a Memory Stick when using an i LINK connection ...

Page 64: ...ct to the network ask your network administrator Your computer can be connected to the network with the default settings Do not plug a telephone cable into the network LAN port on your computer If the network LAN port is connected to one of the telephone lines mentioned below high electric current to the port may cause damage overheating or fire Home intercom speakerphone or business use telephone...

Page 65: ... describes how to change the main settings of your VAIO computer Among other things you will learn how to use and customize the look of your Sony software and utilities Setting the Password page 66 Setting Up Your Computer with VAIO Control Center page 71 Using the Power Saving Mode page 72 ...

Page 66: ... provided for users with administrative rights on the computer to change all the setup options in the BIOS setup screen as well as to start the computer The user password is provided for the standard users to allow for changing some of the BIOS setup options as well as starting the computer To set the user password you must first set the machine password Once you have set the power on password you...

Page 67: ...lect Security to display the Security tab select Set Machine Password and then press the Enter key 4 On the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters including spaces long 5 Select Password when Power On under Security and press the Enter key 6 Change the setting from Disabled to Enabled 7 Press the or key to select ...

Page 68: ...ey several times when the VAIO logo appears 3 Enter the machine password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set User Password and then press the Enter key 5 On the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters including spaces long 6 Press the or key to select...

Page 69: ...nter the machine password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set Machine Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press the Enter ...

Page 70: ...ord and press the Enter key 4 Press the or key to select Security to display the Security tab select Set User Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press the Enter key 6 Press the or key to...

Page 71: ...r To use VAIO Control Center 1 Click Start All Programs and VAIO Control Center 2 Select the desired control item and change the settings 3 Once finished click OK The setting of the desired item has been changed For more information about each option see the help file included with the VAIO Control Center Some of the control items will not be visible if you open the VAIO Control Center as a standa...

Page 72: ...rn off specific devices your computer has a distinct power saving mode called Sleep mode Using Normal Mode This is the normal state of the computer when it is in use The green power indicator light is lit in this mode To save power while not working you can turn off a specific device such as the LCD screen or the hard disk drive ...

Page 73: ...eep mode When your computer is in Sleep mode you cannot insert a disc To return to Normal mode Press any key on the keyboard Press the power button on your computer If you press and hold the power button for more than four seconds your computer will turn off automatically You will lose all unsaved data If the computer is not used for a certain period of time it will enter Sleep mode To modify this...

Page 74: ... should contact your dealer to install a new memory module You should not install it yourself if you are not familiar with upgrading memory on a computer You should not touch the connectors or open the memory module compartment cover For the type of module and the amount of memory installed on your model see the online specifications For assistance contact an authorized Sony Service Center To find...

Page 75: ...ensure the following The procedures described in this document assume user familiarity with the general terminology associated with personal computers and with the safety practice and regulatory compliance requirements for using and modifying electronic equipment Turn off your computer and disconnect it from the AC adapter and from any telecommunication links networks or modems before you remove a...

Page 76: ...ter and any repair costs will not be covered by the warranty Do not place the memory module in a location subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 35 C or less than 5 C High humidity Handle the memory module with care To avoid inj...

Page 77: ... adapter and the peripheral devices from the power source 2 Gently face down your computer on a flat surface and wait about an hour until the computer cools down When facing down your computer be sure to place it on a soft cloth to avoid damage to the LCD screen 3 Unscrew the screw 1 and remove the memory module compartment cover 2 4 Touch a metal object to discharge static electricity ...

Page 78: ... installed memory module as follows Pull the latches in the direction of the arrows 1 The memory module is released Make sure that the memory module tilts up and then pull it out in the direction of the arrow 2 6 Remove the new memory module from its packaging ...

Page 79: ...e connector edge of the memory module into the slot while aligning the notch on the module with the small projection in the open slot Do not force the memory module into the slot in a wrong orientation as it may cause damage to the slot and the module 8 Replace the memory module compartment cover and tighten the screw 9 Connect the AC adapter and the peripheral devices to the computer and then plu...

Page 80: ...memory 1 Turn on the computer 2 Click Start All Programs and VAIO Control Center 3 Click System Information and System Information You can view the amount of system memory in the right pane If the additional memory does not appear repeat the installation procedure and restart the computer ...

Page 81: ... potential damage Handling the LCD Screen page 82 Using the Power Source page 83 Handling Your Computer page 84 Handling the Built in MOTION EYE Camera page 86 Handling Floppy Disks page 87 Handling Discs page 88 Using Headphones page 89 Handling the Memory Stick page 90 Handling the Hard Disk page 91 Updating Your Computer page 92 ...

Page 82: ... while You can use a screen saver to prevent residual images The LCD screen becomes warm during operation This is normal and does not indicate a malfunction The LCD screen is manufactured using high precision technology You may however see tiny black points and or bright points red blue or green that continuously appear on the LCD screen This is a normal result of the manufacturing process and doe...

Page 83: ... to your computer caused by sudden power surges in an electrical storm for example Do not place heavy objects on the power cord To disconnect the cord pull it out by holding the plug Never pull the cord itself Unplug your computer from the AC outlet if you are not planning to use the computer for a long period of time Make sure that the AC outlet is easily accessible Use the AC adapter supplied wi...

Page 84: ...ocation subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Moisture or rain Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 95 F 35 C or less than 41 F 5 C High humidity Do not place electronic equipment near your computer The electromagnetic field of the equipment may cause the computer...

Page 85: ...see Sony Support Information page 130 Make sure you disconnect the AC adapter before cleaning your computer To avoid losing data when your computer is damaged back up your data regularly Do not grasp the prop up stand or the bottom chassis frame to lift your computer as the stand or the frame may break and cause the main unit to fall resulting in damage to the computer or personal injuries To lift...

Page 86: ...he built in MOTION EYE camera regardless of your computer s power state as it may cause the camera to malfunction The built in MOTION EYE camera is disabled while videos or still images are imported from an i LINK compatible device connected to the i LINK port Clean the lens protection cover of the built in MOTION EYE camera with a blower brush or a soft brush If the cover is extremely dirty wipe ...

Page 87: ...urces of heat Keep floppy disks away from any liquid Do not let them get wet When you are not using your floppy disk always remove it from the floppy disk drive and put it in a storage case If the floppy disk comes with a label make sure that the label is properly affixed If the edge of the label is curled up the label may stick to the inside of the floppy disk drive and cause a malfunction or dam...

Page 88: ... alcohol commercially available cleaners or anti static spray which may cause damage to the disc For normal cleaning hold the disc by its edges and use a soft cloth to wipe the surface from the center out If the disc is badly soiled moisten a soft cloth with water wring it out well and use it to wipe the surface of the disc from the center out Wipe off any remaining moisture with a dry soft cloth ...

Page 89: ...sing Headphones Preventing hearing damage Avoid using headphones at high volume Hearing experts advise against continuous loud and extended play If you experience a ringing in your ears reduce the volume or discontinue use ...

Page 90: ...location subject to Static electricity Electrical noise Extremely high temperatures such as in a car parked in the sun Direct sunlight High humidity Corrosive substances Use the storage case supplied with the Memory Stick Be sure to make a backup copy of your valuable data Keep the Memory Stick and the Memory Stick adaptors out of reach of children There is a risk of swallowing them When using the...

Page 91: ...ul when handling your computer To avoid damaging your hard disk drive Do not subject your computer to sudden movements Keep your computer away from magnets Do not place your computer in a location subject to mechanical vibration or in an unstable position Do not move your computer while the power is on Do not turn off the power or restart your computer while reading or writing data to the hard dis...

Page 92: ...that the computer can run more efficiently Windows Update Click Start All Programs and Windows Update and then follow the on screen instructions VAIO Update 4 Click Start All Programs VAIO Update 4 and VAIO Update Options and then follow the on screen instructions Your computer must be connected to the Internet before you can receive updates ...

Page 93: ...s in USA http www sony ca support for customers in Canada http esupport sony com ES VAIO for customers in Spanish speaking Latin American countries or areas http esupport sony com ES VAIO BR for customers in Brazil Computer page 95 System Security page 100 Built in MOTION EYE Camera page 101 Networking page 104 Bluetooth Technology page 107 Optical Discs page 111 Display page 116 Printing page 117...

Page 94: ...94 n N Troubleshooting Memory Stick page 127 Peripherals page 128 ...

Page 95: ...Unplug the AC adapter Wait three to five minutes Plug the AC adapter again and press the power button to turn on your computer Condensation may cause your computer to malfunction If this occurs do not use the computer for at least one hour Remove any extra memory modules you may have installed since purchase Check that you are using the supplied Sony AC adapter For your safety use only the genuine...

Page 96: ...ata What should I do if my computer or software stops responding If your computer stops responding while a software application is running press the Alt F4 keys to close the application window If the Alt F4 keys do not work click Start the arrow next to the Lock button and Shut Down to turn off your computer If your computer does not turn off press the Ctrl Alt Delete keys and click the arrow next...

Page 97: ...Turning off your computer with the power button may cause loss of unsaved data What should I do if Windows does not start and a message appears when I start my computer If you enter a wrong power on password three times consecutively the Enter Onetime Password message appears and Windows will not start Press and hold the power button for more than four seconds to check that the power indicator lig...

Page 98: ...he nearest center or agent see Sony Support Information page 130 How can I change the boot device order You can use one of the BIOS functions to change the boot device order Follow these steps 1 Turn on your computer 2 Press the F2 key when the VAIO logo appears The BIOS setup screen appears If not restart the computer and press the F2 key several times when the VAIO logo appears 3 Press the or ke...

Page 99: ...sk drive you need to change the boot device Turn on your computer and press the F11 key when the VAIO logo appears How do I check the volume of the recovery partition Your built in storage device contains the recovery partition where data for the system recovery is stored To check the volume of the recovery partition follow these steps See the online specifications to find out about your storage d...

Page 100: ...et 2 Double click the Windows Security Alerts icon on the taskbar 3 Follow the on screen instructions to set up automatic or scheduled updates How do I keep my antivirus software updated You can keep the Microsoft Windows Live OneCare software program current with the latest updates from Microsoft Corporation To download and install the latest security updates follow these steps Your computer must...

Page 101: ... does not indicate a malfunction If the problem persists restart your computer Why are captured images poor in quality The images captured under the fluorescent light may show reflections of light A dark portion in captured images may appear as a noise If the lens protection cover is dirty you cannot take a clear shot Clean the cover See Handling the Built in MOTION EYE Camera page 86 Why do captu...

Page 102: ...the direction of the camera or the brightness of camera images In some software applications you can set an appropriate value to one of the camera properties e g light source flicker etc to eliminate flicker noise Why is the video input from the built in MOTION EYE camera suspended for a few seconds The video input may be suspended for a few seconds if a shortcut key with the Fn key is used the CP...

Page 103: ...teps 1 Click Start Control Panel Hardware and Sound and Device Manager 2 Double click Imaging devices 3 Right click the device name for your camera and click Update Driver Software What should I do if my computer becomes unstable when it enters a power saving mode while the built in MOTION EYE camera is in use Do not place your computer into Sleep mode while you are using the built in MOTION EYE c...

Page 104: ...hese steps to check the settings 1 Click Start and Control Panel 2 Click View network status and tasks under Network and Internet 3 Click Connect to a network to confirm that your access point is selected Make sure the encryption key is correct What should I do if I cannot access the Internet Check the access point settings See the manual that came with your access point for more information Make ...

Page 105: ...erloaded depending on how many other devices are communicating via the access point If your access point interferes with other access points change the access point channel See the manual that came with your access point for more information How do I avoid data transfer interruptions When your computer is connected to an access point data transfer interruptions may occur if a large file is exchang...

Page 106: ...g a wireless LAN access point see connectivity information contained in the manual that came with your access point Why does the network connection stop when I change the encryption key Two computers with the wireless LAN function may lose a peer to peer network connection if the encryption key is changed You can either change the encryption key back to the original profile or re enter the key on ...

Page 107: ...tooth Devices window or you may not be able to communicate with the device What should I do if I cannot find the Bluetooth device I want to communicate with Check that the Bluetooth function of the device you want to communicate with is on See the other device s manual for more information If the device you want to communicate with is already communicating with another Bluetooth device it may not ...

Page 108: ...d this computer check box The data transfer distance can be shorter than 33 feet 10 meters depending on existing obstacles between the two devices on radio wave quality and on the operating system or the software in use Move your computer and Bluetooth devices closer to each other If the device you want to communicate with is already communicating with another Bluetooth device it may not be found ...

Page 109: ...een your computer and the device to which it is connected Note that large files may occasionally be corrupted during continuous transfer due to limitations of the Bluetooth standard and electromagnetic interference in the environment What should I do if my computer becomes unstable when I use a Bluetooth audio device Your computer may become unstable if you change a sound output device to a Blueto...

Page 110: ...ork PAN If the device to which you want to connect does not support Bluetooth communication in Personal Area Network User PANU mode you cannot connect to the device through a PAN Why can t I use the Bluetooth devices when I switch users If you switch users without logging off your system the Bluetooth devices will not work Be sure to log off before switching users To log off your system click Star...

Page 111: ...rive 3 Check the disc for dirt or damage If you need to clean the disc see Handling Discs page 88 for instructions What should I do if the drive tray does not open Make sure your computer is on Press the drive eject button or the Fn E keys If the drive eject button or the Fn E keys do not work click Start and Computer right click the optical disc drive icon and select Eject If none of the above op...

Page 112: ... Discs page 88 for instructions If you are playing a disc and cannot hear sound do any of the following The volume may have been turned off by the muting button on the keyboard Press the button once again The volume may have been minimized by the volume down button on the keyboard Press the volume up button several times or keep pressing the button to turn up the volume loud enough Right click the...

Page 113: ...can confirm the driver software by selecting the Driver tab and clicking Driver Details 7 Click OK to close the window Make sure an adhesive label is not affixed to a disc Adhesive labels can come off while the disc is in the optical disc drive and damage the drive or cause it to malfunction If a region code warning appears the disc may be incompatible with the optical disc drive Check the package...

Page 114: ...test updates for WinDVD BD using VAIO Update To download and install the updates on the computer it must be connected to the Internet For information on how to connect the computer to the Internet see Using the Internet page 47 What should I do if I cannot write data to CD media Make sure you neither launch any software application nor allow any to launch automatically not even a screen saver Stop...

Page 115: ...rk Why can t I write data to Blu ray Disc media This Q A entry applies to selected models only See the online specifications to find out the type of your optical disc drive and then Reading and Writing Optical Discs page 31 to find out about the supported disc media Make sure your optical disc drive supports the Blu ray Disc writing function The DVD RW R DL RAM drive does not support it BD R Disc ...

Page 116: ...indicator light is lit What should I do if my screen is dark Press the Fn F6 keys to brighten your computer screen How do I run Windows Aero This Q A entry applies to selected models only To run Windows Aero follow these steps 1 Click Start and Control Panel 2 Click Customize colors under Appearance and Personalization 3 Click Open classic appearance properties for more color options 4 Select Wind...

Page 117: ...more information If your printer is not functioning after your computer resumes from Sleep mode then restart the computer If the bidirectional communication functions are provided with your printer disabling the functions on your computer may enable printing Follow these steps 1 Click Start and Control Panel 2 Click Printer under Hardware and Sound 3 Right click the printer icon and select Propert...

Page 118: ...device follow these steps 1 Close all open programs 2 Click Start and Control Panel 3 Click Hardware and Sound 4 Click Manage audio devices under Sound 5 On the Recording tab select the desired device for sound input and click Set Default How can I prevent microphone feedback Microphone feedback occurs when the microphone receives the sound from a sound output device such as a speaker To prevent t...

Page 119: ... window If the Alt F4 keys do not work press the Windows key once and then the key several times select Restart with the M or m key and press the Enter key to restart your computer If your computer does not restart press the Ctrl Alt Delete keys select the arrow next to the Shut down button with the m and keys and then Restart with the M or m key and press the Enter key to restart your computer If...

Page 120: ...ing button on the keyboard may have been pressed Press the button once again The volume may have been turned off with the volume down button on the keyboard Press the volume up button several times or keep pressing the button to turn up the volume loud enough to hear sound If your speakers require external power make sure the speakers are connected to a power source See the manual that came with y...

Page 121: ...oard may have been pressed Press the button once again The volume may have been minimized by the volume down button on the keyboard Press the volume up button several times or keep pressing the button to turn up the volume loud enough to hear sound Check the Windows volume controls by clicking the volume icon on the taskbar Your sound output device may have been incorrectly configured To change th...

Page 122: ...ck Start and Control Panel 2 Click Clock Language and Region and click Regional and Language Options 3 Change the settings as desired What should I do if I cannot enter certain characters with the keyboard If you cannot use the numeric keypad the Num Lk key may not be activated Check if the Num lock indicator light is unlit If the Num lock indicator is unlit press the Num Lk key to turn it on befo...

Page 123: ... Wait for the indicator light on the floppy disk drive to turn off 3 Push the eject button to remove the disk and disconnect the USB floppy disk drive from your computer 4 Reconnect the floppy disk drive by plugging the USB cable into the USB port 5 Restart the computer by clicking Start the arrow next to the Lock button and Restart What should I do if I cannot write data to a floppy disk Make sur...

Page 124: ...a software application an operating system and a compatible i LINK device Not all products with an i LINK connection can communicate with each other See the manual that came with your compatible i LINK device for more information on operating conditions and proper connection Before connecting compatible i LINK PC peripherals to your system such as a CD RW or hard disk drive confirm their operating...

Page 125: ...re and Sound 4 Click Manage audio devices under Sound 5 On the Playback tab select the desired device for sound output and click Set Default What should I do if I do not hear the sound from the device connected to the OPTICAL OUT port Once you have connected a device to the OPTICAL OUT port you need to change the device for sound output if you want to hear sound from the device For the detailed pr...

Page 126: ...art and Control Panel 2 Click Hardware and Sound 3 Click Manage audio devices under Sound 4 On the Playback tab select the optical out icon and click Properties 5 Click the Supported Formats tab 6 Click to select the DTS Audio and Dolby Digital check boxes 7 Click OK If the Dolby Digital or DTS output is connected to a device that does not support it the device will not play any sound In such a ca...

Page 127: ...format a Memory Stick page 41 Why can t I save music files onto my Memory Stick Copyright protected music can only be checked out to Memory Stick with the MagicGate logo Use of recorded music requires permission from the copyright holders Sony is not responsible for music files that cannot be recorded from a CD or downloaded from other sources Can I copy images from a digital camera using Memory S...

Page 128: ...et Try using another USB port on your computer The driver could be installed to the specific port you used the first time you connected the device See the manual that came with your USB device for more information You may need to install software before you connect the device Try connecting a simple low powered device such as a mouse to test if the port is working at all USB hubs may prevent a dev...

Page 129: ...ions Support Options This section contains information on where to go for answers to questions about your VAIO computer and the preinstalled software Sony Support Information page 130 Program Support Information page 133 ...

Page 130: ...port you can visit Microsoft customer support at http support microsoft com directory 4 Sony Computing Support This service provides instant access to information on commonly encountered problems Type a description of the problem and the Knowledge Database searches for the corresponding solutions online You can visit the Sony online support web site at the following URLs http esupport sony com EN ...

Page 131: ...1 Your VAIO computer model You can find it at the lower right corner of the display on the notebook and in the same place on the front panel of the CPU on the desktop 2 Your computer s serial number You can find it on the back or bottom of the notebook or on the back of the desktop The serial number is the last 7 digits of the number below the barcode 3 The operating system on your computer 4 The ...

Page 132: ...rs In Argentina 011 6770 SONY 7669 In Mexico In Mexico City 5002 9819 In the Mexican Republic 01 800 759 7669 In Colombia 01 800 550 7000 In Peru 0 801 1 7000 or 511 6100 In Chile 800 261 800 From mobile phones 02 754 6333 In Venezuela 0 800 1 SONY 00 0 800 1 7669 00 In Panama 800 2050 In Brazil 11 3677 1080 ...

Page 133: ...8 4 SONY PC 888 476 6972 For customers in Canada Web site http www sony ca support Telephone 877 899 SONY 877 899 7669 For customers in Spanish speaking Latin American countries or areas Web site http esupport sony com ES VAIO For customers in Brazil Web site http esupport sony com ES VAIO BR For contacts about third party software products see the following Adobe Photoshop Elements Premiere Eleme...

Page 134: ...te http www aol com AOL BlueString America Online Inc For customers in USA and Canada Web site http www aol com AOL Instant Messenger America Online Inc For customers in USA and Canada Web site http www aim com AOL Toolbar America Online Inc For customers in USA and Canada Web site http help aol com help ...

Page 135: ...cture files or by importing pictures from a digital still camera You can give a professional look to your DVDs by adding chapter menus backgrounds and menu screens You are only a few clicks away from creating your own DVDs For contacts about the software see Program Support Information page 133 Corel Paint Shop Pro Photo X2 30 Day Trial Corel Corporation Edit enhance and share digital photos For c...

Page 136: ...omers in USA and Canada Web site http www arcsoft com support Microsoft Internet Explorer Movie Maker Media Player Works Microsoft Corp For customers in USA and Canada Web site http support microsoft com Microsoft Office Basic Edition Office Professional Edition Office Small Business Edition Office Ready Microsoft Corp For customers in USA and Canada Web site http support microsoft com ...

Page 137: ...aying the required fees Microsoft Corp For customers in USA and Canada Web site http support microsoft com 60 Day Trial Version of Microsoft Office The Microsoft Office 60 Day Trial software included with this computer system is intended for evaluation purposes only The software has been installed and you must activate the software before you can use it Product activation procedures will be detail...

Page 138: ...nline by following the conversion instructions presented during setup and paying the required fees Microsoft Corp OneCare helps keep your PC safe and secure while making your life easier For customers in USA and Canada Web site http support microsoft com 14 Day Trial Version of Napster Napster Inc For customers in USA and Canada Web site http www napster com Protector Suite QL UPEC Inc Protector S...

Page 139: ...ort Roxio Easy Media Creator 10 Suite Sonic Solutions For customers in USA and Canada Web site http support sonic com SmartWi Connection Utility Sony Electronics Inc SmartWi Connection Utility allows you to easily switch between the various wireless components wireless LAN wireless WAN and Bluetooth technology connectivity that came with your computer For contacts about the software see Program Su...

Page 140: ...a centralized location that gathers resources to configure your VAIO computer and view your computer s configuration and specifications For contacts about the software see Program Support Information page 133 VAIO Edit Component Sony Electronics Inc VAIO Edit Component provides enhanced editing functionality when using Adobe Premiere Pro or Adobe Premiere Elements on your VAIO computer For contact...

Page 141: ...rs which store your multimedia files and make them available to other compatible VAIO computers on your wired or wireless network For contacts about the software see Program Support Information page 133 VAIO Movie Story Sony Electronics Inc Bringing pictures and video to life with this simple to use application For contacts about the software see Program Support Information page 133 VAIO MusicBox ...

Page 142: ...tronics Inc VAIO Content Importer and VAIO Content Exporter are included in this utility software This software enables you to import and export your media files to or from a DVD digital still camera or camcorder For contacts about the software see Program Support Information page 133 Vegas Movie Studio Sony Electronics Inc Professional video audio and DVD creation For customers in USA and Canada ...

Page 143: ...143 n N Support Options WinDVD for VAIO InterVideo Inc For customers in USA and Canada Web site http www intervideo com jsp Support jsp Telephone 1 800 772 6735 ...

Page 144: ...ationFree Player SonicStage SonicFlow SmartWi ImageStation ATRAC and ATRAC3plus are trademarks or registered trademarks of Sony Corporation Intel Centrino Core Celeron Xenon and Pentium are trademarks or registered trademarks of Intel Corporation in the United States and or other countries Microsoft Windows Windows Media Windows Mobile Windows NT Windows Vista BitLocker Outlook Excel MS DOS PowerP...

Page 145: ...ames of systems products and services are trademarks of their respective owners In the manual the or marks may not be specified Features and specifications are subject to change without notice All other trademarks are trademarks of their respective owners See the online specifications to find out what software is available for your model ...

Page 146: ... 2008 Sony Corporation n ...

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