Sony VAIO PCG31113L User Manual Download | Manualshive

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Troubleshooting >
Battery Pack

What should I do if a message appears notifying of either incompatibility or the improper
installation of the battery pack and my computer then enters Hibernate mode?

❑

This problem could be due to the battery pack not being installed properly. To solve this problem, turn off your computer
and remove the battery pack. Then reinstall the battery pack to the computer. For details, see

Installing/Removing the

Battery Pack

.

❑

If the problem persists, it means the installed battery pack is not compatible. Remove the battery pack and contact an
authorized Sony service/support center. To find the nearest center or agent, see

Finding More about Your VAIO

Computer

.

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Summary of Contents for VAIO PCG31113L

Page 1: ...N User Guide Personal Computer VPCZ12 Series ...

Page 2: ...s 55 Using the Internet 63 Using the Network LAN 64 Using the Wireless LAN 65 Using the International Roaming Service 69 Using the Bluetooth Function 71 Using Fingerprint Authentication 76 Using the TPM 83 Using Peripheral Devices 93 Using the Noise Canceling Headphones 94 Connecting a Port Replicator 101 Connecting External Speakers or Headphones 109 Connecting an External Display 110 Selecting D...

Page 3: ...ng the Built in Storage Device 157 Using Fingerprint Authentication 158 Using the TPM 159 Troubleshooting 161 Computer Operations 163 System Update Security 169 Recovery 171 Battery Pack 173 Built in Camera 176 Networking LAN Wireless LAN 178 Bluetooth Technology 181 Optical Discs 185 Display 190 Printing 194 Microphone 195 Speakers 196 Touch Pad 198 Keyboard 199 Floppy Disks 200 Audio Video 201 M...

Page 4: ...slightly different from those of your computer How to find specifications Some features options and supplied items may not be available on your computer To find out about the configuration of your computer visit the Sony online support web site at the following URLs For customers in USA http esupport sony com EN VAIO For customers in Canada http www sony ca support For customers in Spanish speakin...

Page 5: ...nformation about your VAIO computer 1 Printed Documentation Quick Start Guide An overview of components connection set up information etc Safety Information Safety guidelines and owner information Before activating the wireless functions such as the wireless LAN and Bluetooth technology read the Safety Information carefully ...

Page 6: ...et assistance with your VAIO computer by accessing interactive VAIO tutorials how to articles the VAIO technology page specifications and system and software information You can find useful documentation such as below VAIO General User Guide General guide to using your VAIO computer including common functions and basic use VAIO Model Specific Guide this manual Information specific to your VAIO mod...

Page 7: ...u on a specific program SmartWi Connection Utility Help Information about setting up Bluetooth wireless LAN GPS and wireless WAN functions Some features and options may not be available on your computer See the specifications to find out about the configuration of your computer To access this on screen guide 1 Click Start All Programs and SmartWi Connection Utility 2 Click SmartWi Connection Utili...

Page 8: ...solutions online For customers in USA http esupport sony com EN VAIO For customers in Canada http www sony ca support For customers in Spanish speaking Latin American countries or areas http esupport sony com ES VAIO LA For customers in Brazil http esupport sony com PT VAIO BR Operating system online support web site Your computer comes preinstalled with a Microsoft Windows operating system For op...

Page 9: ... back panel or inside the battery compartment of your Sony VAIO computer The serial number is the last 7 digits of the number below the barcode 3 The operating system on your computer 4 The hardware component or the software program that is causing the problem 5 A brief description of the problem 5 In Store Service Support available in USA only Make an appointment with a Sony certified technician ...

Page 10: ...ont of you Keep your forearms horizontal with your wrists in a neutral comfortable position while using the keyboard or the pointing device Let your upper arms hang naturally at your sides Take frequent breaks while using your computer Excessive use of the computer may strain eyes muscles or tendons Furniture and posture Sit in a chair with good back support Adjust the level of the chair so your f...

Page 11: ... level of the display as well Lighting Choose a location where windows and lights do not cause glare and reflection on the display Use indirect lighting to avoid bright spots on the display Proper lighting adds to your comfort and work efficiency Positioning an external display When using an external display set the display at a comfortable viewing distance Make sure the display screen is at or sl...

Page 12: ... computer Upon completion connect one device for example a printer an external hard disk drive a scanner and so on at a time following the manufacturer s instructions Locating Controls and Ports page 13 About the Indicator Lights page 19 Connecting a Power Source page 20 Using the Battery Pack page 22 Shutting Down Your Computer Safely page 29 Using the Power Saving Modes page 30 Keeping Your Comp...

Page 13: ...n MOTION EYE camera page 40 D Built in MOTION EYE camera indicator page 19 E Built in speakers stereo F Ambient light sensor page 37 page 192 Measures ambient light intensity for automatically adjusting the LCD brightness to an optimum level G Num lock indicator page 19 H Caps lock indicator page 19 I Scroll lock indicator page 19 J WIRELESS indicator page 19 K Charge indicator page 19 L Disc driv...

Page 14: ... page 124 F Performance selector switch page 124 G AUTO mode indicator page 19 page 124 H STAMINA mode indicator page 19 page 124 I Memory Stick Duo slot page 48 J Media Access indicator page 19 K SD memory card slot page 59 L WIRELESS switch page 65 page 71 M Built in microphone monaural N Headphones jack page 109 page 94 O Microphone jack page 120 Your computer supports only Duo size Memory Stic...

Page 15: ...15 n N Getting Started Locating Controls and Ports Back A Battery connector page 22 B SIM card slot page 69 On selected models only ...

Page 16: ...age 121 B Optical disc drive page 41 C Manual eject hole page 185 D Monitor port 2 page 111 E Power button Power indicator page 19 1 Compliant with the USB 2 0 standard and supports high full low speeds 2 Not accessible when your computer is attached to the port replicator ...

Page 17: ...14 F USB ports 3 page 121 G ExpressCard 34 slot page 55 1 Not accessible when your computer is attached to the port replicator 2 There may be no sound from an output device connected to the HDMI output port for the first few seconds after playback starts This does not indicate a malfunction 3 Compliant with the USB 2 0 standard and support high full low speeds ...

Page 18: ...18 n N Getting Started Locating Controls and Ports Bottom A Air vents B Port replicator connector cover page 102 C Memory module compartment cover page 138 ...

Page 19: ...computer is in STAMINA mode to conserve battery power SPEED mode Illuminates while the computer is in SPEED mode to provide faster performance Disc drive Illuminates while data access to the built in storage device or the optical disc drive is in progress Do not place the computer into Sleep mode or turn it off while this indicator light is lit Num lock Press the Num Lk key to activate the numeric...

Page 20: ... pack as it may cause the computer to malfunction Using the AC Adapter While your computer is directly connected to an AC power source and has a battery pack installed it uses power from the AC outlet Use only the supplied AC adapter for your computer To use the AC adapter 1 Plug one end of the power cord 1 into the AC adapter 3 2 Plug the other end of the power cord into an AC outlet 2 3 Plug the...

Page 21: ...uter completely from an AC power source unplug the AC adapter from the AC outlet Make sure that an AC outlet is easily accessible If you do not intend to use your computer for an extended period of time place the computer into Hibernate mode See Using Hibernate Mode page 31 ...

Page 22: ...puter at the time of delivery but is not fully charged Do not use your computer without installing the battery pack as it may cause the computer to malfunction Installing Removing the Battery Pack To install the battery pack 1 Turn off the computer and close the LCD screen lid 2 Slide the battery LOCK switch 1 outward ...

Page 23: ...ted Using the Battery Pack 3 Slide the battery pack diagonally into the battery compartment until the projection 2 on either side of the battery compartment fits into the U shaped cut 3 on either side of the battery pack ...

Page 24: ...4 n N Getting Started Using the Battery Pack 4 Push the battery pack down into the compartment until it clicks into place 5 Slide the battery LOCK switch inward to secure the battery pack on the computer ...

Page 25: ...C adapter 1 Turn off the computer and close the LCD screen lid 2 Slide the battery LOCK switch 1 outward 3 Slide and hold the battery RELEASE latch 2 outward put your fingertip underneath the tab 3 on the battery pack and lift the battery pack in the direction of the arrow and then slide it away from the computer This computer is designed to operate only with genuine Sony battery packs ...

Page 26: ...attery pack charges close to the maximum charge level you selected the charge indicator turns off Charge the battery pack as described in this manual from your first battery charge Charge indicator status Meaning Lit in orange The battery pack is charging Blinks along with the green power indicator The battery pack is running out of power Normal mode Blinks along with the orange power indicator Th...

Page 27: ...ium ion battery pack and can be recharged any time Charging a partially discharged battery pack does not affect the life of battery While some software applications or peripheral devices are in use your computer may not enter Hibernate mode even when the remaining battery life becomes short To avoid loss of data while the computer is running on the battery you should save your data frequently and ...

Page 28: ... Power Management and Battery Additionally you can enable the battery care function to extend the life of the battery pack Extending the Battery Life When your computer is running on battery power you can extend the battery life using the following methods Decrease the LCD brightness of your computer screen Use the power saving mode See Using the Power Saving Modes page 30 for more information Cha...

Page 29: ...t down your computer properly as described below To shut down your computer 1 Turn off any peripherals connected to the computer 2 Click Start and the Shut down button 3 Respond to any prompts warning you to save documents or to consider other users and wait for the computer to turn off automatically The power indicator light turns off ...

Page 30: ...loss of data you should save your data frequently Mode Description Normal mode This is the normal state of your computer while it is in use The green power indicator light is lit while the computer is in this mode Sleep mode Sleep mode turns off the LCD screen and places the built in storage device s and the CPU into a low power consumption mode The orange power indicator light blinks slowly while...

Page 31: ...more than four seconds your computer will turn off automatically You will lose all unsaved data Using Hibernate Mode To activate Hibernate mode Press the Fn F12 keys Alternatively you can click Start the arrow next to the Shut down button and Hibernate Do not move your computer before its power indicator light turns off To return to Normal mode Press the power button If you press and hold the powe...

Page 32: ...fficiency security and functionality The VAIO Update automatically notifies you of new updates available on the Internet and downloads and installs them on the computer Windows Update Click Start All Programs and Windows Update and then follow the on screen instructions VAIO Update 5 Click Start All Programs and VAIO Update 5 and then follow the on screen instructions Your computer must be connect...

Page 33: ...oblem To launch the VAIO Care On models with the ASSIST button Press the ASSIST button while your computer is in Normal mode or Sleep mode On models without the ASSIST button Click Start All Programs VAIO Care and VAIO Care See the help file included with the VAIO Care for more information On models with the ASSIST button pressing the ASSIST button while the computer is off or in Hibernate mode la...

Page 34: ...l function Buttons page 39 Using the Built in Camera page 40 Using the Optical Disc Drive page 41 Using Memory Stick page 48 Using Other Modules Memory Cards page 55 Using the Internet page 63 Using the Network LAN page 64 Using the Wireless LAN page 65 Using the International Roaming Service page 69 Using the Bluetooth Function page 71 Using Fingerprint Authentication page 76 Using the TPM page 8...

Page 35: ...brightness control Changes the LCD brightness of your computer screen To increase lighting intensity keep pressing the Fn F6 keys or press the Fn F6 keys and then the M or key To decrease lighting intensity keep pressing the Fn F5 keys or press the Fn F5 keys and then the m or key Fn T F7 display output Switches the display output between your computer screen and an external display Press the Ente...

Page 36: ...he help file included with the VAIO Control Center for more information Fn F12 hibernation Provides the lowest level of power consumption When you execute this command the states of the system and the connected peripheral devices are saved to the built in storage device and the system power is turned off To return the system to its original state use the power button to turn on the power For detai...

Page 37: ...tomatically turn on and off according to ambient light intensity Additionally you can set a time period to turn off the keyboard backlight after inactivity of keyboard operations To change the backlit keyboard settings 1 Click Start All Programs and VAIO Control Center 2 Click Keyboard and Mouse and Backlit KB Ambient light intensity is measured by the ambient light sensor Blocking the ambient lig...

Page 38: ... 4 once With many applications this action displays a context sensitive shortcut menu if any Drag Slide your finger on the touch pad while pressing the left button Scroll Slide your finger along the right edge of the touch pad to scroll vertically Slide your finger along the bottom edge to scroll horizontally Once vertical or horizontal scrolling is engaged you can move your finger in circles on t...

Page 39: ...e the computer is off or in Hibernate mode the ASSIST button launches the VAIO Care Rescue Window arrangement button By default the window arrangement button shows all open windows by resizing the windows so that they all fit on the desktop To resume the previous window state press this button once again You can change the default assignment with the VAIO Control Center VAIO button Launches the Me...

Page 40: ...ng your instant messaging or video editing software does not activate or deactivate the built in camera Do not place your computer into Sleep or Hibernate mode while you are using the built in camera To use the image capture software 1 Click Start All Programs ArcSoft WebCam Companion 3 and WebCam Companion 3 2 Click your desired icon in the main window For detailed information on how to use the s...

Page 41: ...cations to find out about the configuration of your computer To insert a disc 1 Turn on the computer 2 Press the drive eject button 1 to open the drive The drive tray slides out 3 Place a disc in the middle of the drive tray with the label side facing upward and gently push it down until the disc clicks into place Do not exert pressure on the drive tray Be sure to hold the bottom of the drive tray...

Page 42: ...he Optical Disc Drive 4 Close the drive tray by pushing it in gently Do not remove the optical disc while your computer is in a power saving mode Sleep or Hibernate Be sure to bring the computer back into Normal mode before removing the disc ...

Page 43: ... Drive with DVD SuperMulti P P P P PR 5 P P PR PR PR PR PR P P 1 The DVD RW RAM disc drive on your computer does not support the DVD RAM cartridge Use non cartridge discs or discs with a removable cartridge 2 Writing data to single sided DVD RAM discs 2 6 GB compliant with DVD RAM Version 1 0 is not supported DVD RAM Version 2 2 12X SPEED DVD RAM Revision 5 0 disc is not supported 3 The Blu ray Di...

Page 44: ...ot supported To play copyright protected Blu ray Disc media continually update the AACS key The AACS key update requires Internet access As with other optical media devices circumstances may limit compatibility or prevent Blu ray Disc media playback VAIO computers may not support movie playback on packaged media recorded in AVC or VC1 formats at high bit rates Region settings are required for some...

Page 45: ...D players and computer optical disc drives may not be able to play audio CDs created with the CD R or CD RW media Some DVD players and computer optical disc drives may not be able to play DVDs created with the DVD R DL DVD R DL DVD R DVD RW DVD R DVD RW or DVD RAM media When your computer is equipped with a Blu ray Disc drive Blu ray Disc playback is available on your computer However the drive ma...

Page 46: ...e labeled on the discs or packages to indicate in which region and on what type of player you can play the disc If the region code indicates all you can play this disc in most regions of the world If the region code for your residence area is different from the label you cannot play the disc on your computer ...

Page 47: ...lay the disc For instructions on how to use the software see the help file included with the software Copying Files to Discs To copy files to a disc 1 Insert a recordable disc into the optical disc drive Connect the AC adapter to the computer and close all running software applications before copying files to a disc 2 If nothing appears on the desktop click Start All Programs and your desired disc...

Page 48: ...d other devices Because it is removable it can be used for external data storage Before You Use Memory Stick The Memory Stick Duo slot on your computer can accommodate the following sizes and types of media Memory Stick Duo Memory Stick PRO Duo Memory Stick PRO HG Duo Your computer supports only Duo size Memory stick and does not support standard size Memory Stick For the latest information about ...

Page 49: ...t easily remove it gently and verify you are inserting it in the proper direction When you insert Memory Stick into the slot for the first time you may be prompted to install driver software If prompted follow the on screen instructions to install the software Memory Stick is automatically detected by your system and the contents of Memory Stick are displayed If nothing appears on the desktop clic...

Page 50: ...er Using Memory Stick Before using Memory Stick Micro M2 be sure to insert it into an M2 Duo adaptor If you insert the media directly into the Memory Stick Duo slot without the adaptor you may not be able to remove it from the slot ...

Page 51: ...e volumes of data may take time to load so make sure the indicator light is unlit before removing Memory Stick 1 Locate the Memory Stick Duo slot 2 Check that the Media Access indicator light is unlit 3 Push in Memory Stick toward the computer and release Memory Stick ejects 4 Pull Memory Stick out of the slot Be sure to remove Memory Stick gently or it may pop out unexpectedly ...

Page 52: ...atting the media make sure that it does not contain your valuable data Do not remove Memory Stick from the slot while formatting This could cause a malfunction 1 Locate the Memory Stick Duo slot 2 Carefully slide Memory Stick into the slot until it clicks into place 3 Click Start and Computer 4 Right click the Memory Stick icon and select Format 5 Click Restore device defaults The size of the allo...

Page 53: ...53 n N Using Your VAIO Computer Using Memory Stick 6 Click Start 7 Follow the on screen instructions It may take time to format Memory Stick depending on the media type ...

Page 54: ...n inserting or removing Memory Stick from the slot Do not force it in or out of the slot Inserting Memory Stick with multiple conversion adaptors is not guaranteed of compatibility MagicGate is the general name of the copyright protection technology developed by Sony Use Memory Stick with the MagicGate logo to take advantage of this technology Except for your personal use it is against the copyrig...

Page 55: ...ressCard Module Your computer is equipped with an ExpressCard 34 slot for transferring data among digital cameras camcorders music players and other audio video devices This slot can only accommodate an ExpressCard 34 34 mm wide module Referred to as the ExpressCard slot and the ExpressCard module in this manual ...

Page 56: ...ector before you use the slot 1 Locate the ExpressCard slot 2 Push the ExpressCard slot protector so that the protector pops out 3 Gently take hold of the ExpressCard slot protector and pull it out of the slot 4 Hold the ExpressCard module with the arrow pointing toward the slot 5 Carefully slide the ExpressCard module into the slot until it clicks into place Do not force it into the slot ...

Page 57: ...her Modules Memory Cards If the module does not go into the slot easily remove it gently and verify you are inserting it in the proper direction Make sure you use the most recent driver software provided by the ExpressCard module manufacturer ...

Page 58: ...is off the Safely Remove Hardware and Eject Media icon is not displayed on the taskbar the hardware you want to unplug is not displayed in the Safely Remove Hardware and Eject Media window 1 Locate the ExpressCard slot 2 Click the Safely Remove Hardware and Eject Media icon on the taskbar 3 Select the hardware you want to unplug 4 Follow the on screen instructions for removing the ExpressCard modu...

Page 59: ...r data among digital cameras camcorders music players and other audio video devices Before you use the SD memory card The SD memory card slot on your computer can accommodate the following memory cards SD memory card SDHC memory card For the latest information on compatible memory cards see Finding More about Your VAIO Computer page 5 to visit the appropriate support web site ...

Page 60: ...Carefully slide the SD memory card into the slot until it clicks into place Do not force the card into the slot When you insert the SD memory card into the slot for the first time you may be prompted to install driver software If prompted follow the on screen instructions to install the software The SD memory card icon will appear in the Computer window after you insert the card into the slot ...

Page 61: ...mory Cards To remove an SD memory card 1 Locate the SD memory card slot 2 Check that the Media Access indicator light is unlit 3 Push in the SD memory card toward the computer and release The SD memory card ejects 4 Pull the SD memory card out of the slot ...

Page 62: ...orce it in or out of the slot Do not remove the memory card while the media access indicator light is lit If you do you may lose data Do not attempt to insert a memory card or memory card adaptor of a different type into the memory card slot An incompatible memory card or memory card adaptor may cause difficulty in removing from the slot and can cause damage to your computer Notes on using the SD ...

Page 63: ...ct your computer to the Internet ask your ISP To connect your computer to the Internet using the wireless LAN function you need to set up the wireless LAN network See Using the Wireless LAN page 65 for more information When you connect your computer to the Internet be sure to take appropriate security measures to protect the computer against online threats Depending on the service contract with yo...

Page 64: ...rk administrator The network LAN port on your computer is not accessible when the computer is attached to the optional port replicator You can connect your computer to any network without changing the default settings Do not plug a telephone cable into the network LAN port on your computer If the network LAN port is connected to one of the telephone lines mentioned below high electric current to t...

Page 65: ... n standard which specifies the type of technology used See the specifications to find out about the configuration of your computer WLAN standard Frequency band Remarks IEEE 802 11a 5 GHz IEEE 802 11b g 2 4 GHz The IEEE 802 11g standard provides higher speed communications than the IEEE 802 11b standard IEEE 802 11n 5 GHz 2 4 GHz On models compliant with the IEEE 802 11b g n standard only the 2 4 ...

Page 66: ...y vary depending on the following conditions Distance between communication devices Existence of obstacles between devices Device configuration Radio conditions Ambient environment that includes existence of walls and materials of such walls Software in use Communications may be cut off depending on radio conditions Actual communication speed may not be as fast as the one displayed on your compute...

Page 67: ...ser authentication using 802 1X and Extensible Authentication Protocol EAP Data encryption protects the vulnerable wireless link between clients and access points Besides that there are other typical LAN security mechanisms to ensure privacy such as password protection end to end encryption virtual private networks and authentication WPA2 the second generation of WPA provides stronger data protect...

Page 68: ...LAN function To use the wireless LAN function you first need to set up the wireless LAN function Use the SmartWi Connection Utility to set up the wireless LAN function See the SmartWi Connection Utility Help for more information To access this on screen guide 1 Click Start All Programs and SmartWi Connection Utility 2 Click SmartWi Connection Utility Help ...

Page 69: ...omputer Follow these steps to insert the SIM card Some features and options in this section may not be available on your computer See the specifications to find out about the configuration of your computer To insert a SIM card 1 Turn off your computer 2 Remove the battery pack from the computer For detailed instructions see To remove the battery pack page 25 3 Remove the SIM card 1 by pushing it o...

Page 70: ...h its printed circuit side down Do not touch the printed circuit on the SIM card Be sure to hold your computer firmly before inserting or removing the card Do not damage the SIM card in any way either by bending or exerting pressure on the card 5 Reinstall the battery pack Make sure the battery pack is installed properly ...

Page 71: ...ange of up to 33 feet 10 meters in an open area To use the Bluetooth function Be sure to turn on the WIRELESS switch before starting the Bluetooth function To use the Bluetooth function you first need to set up the Bluetooth function Use the SmartWi Connection Utility to set up the Bluetooth function See the SmartWi Connection Utility Help for more information To access this on screen guide 1 Clic...

Page 72: ...on you can prevent any anonymous Bluetooth devices from accessing your computer The first time two Bluetooth devices communicate a common passkey a password required for authentication should be determined for both devices to be registered Once a device is registered there is no need to re enter the passkey The passkey can be different each time but must be the same at both ends For certain device...

Page 73: ...e a PDA a headset a mouse or a digital camera without the use of any cables To communicate with another Bluetooth device To communicate with another Bluetooth device you first need to set up the Bluetooth function For setting up and using the Bluetooth function search Windows Help and Support for Bluetooth information Be sure to turn on the WIRELESS switch before starting the Bluetooth function ...

Page 74: ...ard and electromagnetic interference in the environment All Bluetooth devices must be certified to make sure that the applicable standard requirements are maintained Even if standards are met individual device performance specifications and operation procedures can vary Data exchange may not be possible in all situations Video and audio may not be synchronized if you play videos on your computer w...

Page 75: ... other devices depending on the manufacturer or the software version employed by the manufacturer Connecting multiple Bluetooth devices to your computer may cause channel congestion resulting in poor performance of the devices This is normal with Bluetooth technology and does not indicate a malfunction ...

Page 76: ...ngerprints for your user account you can substitute fingerprint authentication for password entry when logging onto Windows Power on Security feature page 81 If you have set the power on password page 128 you can substitute fingerprint authentication for password entry when starting your computer Password Bank for quick web site access Once you have registered your user information user accounts p...

Page 77: ...r on the desktop or the built in storage device The encrypted folder will be hidden from other users sharing your computer Application launcher function for quick application access The application launcher feature is available on your computer for launching your preferred application executable file that is assigned to one of your fingers with a registered fingerprint Once you have assigned an ap...

Page 78: ...your computer Set the Windows password on your computer before registration See Setting the Windows Password page 132 for the detailed instructions To register a fingerprint 1 Click Start All Programs Protector Suite and Control Center 2 Read an end user license agreement thoroughly and click Accept 3 Follow the on screen instructions For detailed information see the help file ...

Page 79: ...ng Fingerprint Authentication If you have failed to register a fingerprint follow these steps to try again 1 Place the top joint of your finger on the fingerprint sensor 1 2 Swipe your finger perpendicularly across the fingerprint sensor ...

Page 80: ...er and or have your fingerprint s recognized if your finger is too dry or wet wrinkled injured dirty etc Register more than one fingerprint in case that the fingerprint sensor fails to recognize the fingerprint Be sure to clean your fingertip s and the fingerprint sensor before swiping in order to keep good recognition performance You can register only the limited number of fingerprints for loggin...

Page 81: ...ee Setting the Password page 127 For detailed information see the help file included with the Protector Suite Logging onto Windows If you have registered your fingerprints for your user account you can substitute fingerprint authentication for Windows password entry To log onto Windows swipe the registered finger across the fingerprint sensor when the Windows log on screen appears Power on Securit...

Page 82: ...tered fingerprints 1 Turn on the computer 2 Press the F2 key when the VAIO logo appears The BIOS setup screen appears If the screen does not appear restart the computer and press the F2 key several times when the VAIO logo appears 3 Press the or key to select Security to display the Security tab 4 Press the m key to select Clear Fingerprint Data and press the Enter key 5 At the confirmation prompt...

Page 83: ... In combination with the TPM you can encrypt and decrypt your data to strengthen computer security against inappropriate access Some features and options in this section may not be available on your computer See the specifications to find out about the configuration of your computer TPMs are defined by Trusted Computing Group TCG and also called security chips ...

Page 84: ...folder created in the My Documents folder or the Documents folder on your account The Personal Secure Drive The Personal Secure Drive is a virtual drive that is created by using the Personal Secure Drive feature and automatically encrypts data that is saved to it Do not change the following settings on the View tab in the Folder Options window displayed by clicking Folder and search options from O...

Page 85: ...data With the default settings the files in the folders below cannot be encrypted because they have system attributes Do not change the system attributes of the files in the folders below The following folders are hidden by default Folders containing key files C ProgramData Infineon C Users All Users Infineon C Users All Users is a shortcut to C ProgramData C Users account AppData Roaming Infineon...

Page 86: ...up archive file Default file name SPSystemBackup xml or SPSystemBackup_ your computer name xml Storage folder for automatic backup archive files Folder name Fixed SPSystemBackup The folder is created as the subfolder for the SPSystemBackup xml file SPSystemBackup_ your computer name The folder is created as the subfolder for SPSystemBackup_ your computer name xml file Emergency recovery token file...

Page 87: ...e Default file name SpBackupArchive xml PSD backup file Default file name Drive name Personal Secure Drive fsb Owner password backup file Default file name SpOwner_ your computer name tpm Protocol file Default file name SpProtocol_ your computer name _ user name domain name txt ...

Page 88: ...d then the Enter key 4 Press the M or m key to select Enable and then the Enter key 5 Press the or key to select Exit select Exit Setup and then press the Enter key 6 After your system restarts select Execute in the confirmation window and then press the Enter key You can also disable the TPM and clear the TPM configuration in the BIOS setup screen Before enabling the TPM be sure to set the power ...

Page 89: ...fessional Package Without these passwords you will not be able to restore any TPM protected data or backup files Be sure to write down the passwords and keep them safe and private from other people To initialize and configure the TPM See the on screen documentation for detailed information To open the documentation click Start All Programs Infineon Security Platform Solution and Help The maintenan...

Page 90: ...ze the TPM with the Infineon TPM Professional Package before enabling BitLocker Drive Encryption If you enable it without initializing the TPM a TPM owner password is not generated so you will not be able to configure the Infineon TPM Professional Package The Infineon TPM Professional Package does not make a backup copy of a file recovery password for BitLocker Drive Encryption An additional BitLo...

Page 91: ...s the M or m key to select Enable and then the Enter key 5 Press the or key to select Boot and then select Enabled for External Device Boot 6 Press the M or m key to select Boot Priority and then the Enter key 7 Press the F5 or F6 key to change the boot device order so that Internal Hard Disk is listed higher than External Device You need to move Internal Optical Drive to the top of the list to re...

Page 92: ...uter Using the TPM Updating your BIOS with updating software such as the VAIO Update changes the BIOS settings back to the default You need to repeat the steps above again It takes several hours to complete the encryption process ...

Page 93: ... computer Using the Noise Canceling Headphones page 94 Connecting a Port Replicator page 101 Connecting External Speakers or Headphones page 109 Connecting an External Display page 110 Selecting Display Modes page 117 Using the Multiple Monitors Function page 118 Connecting an External Microphone page 120 Connecting a USB Device page 121 ...

Page 94: ... may be supplied with your computer Some features and options in this section may not be available on your computer See the specifications to find out about the configuration of your computer The noise canceling headphones are equipped with a built in microphone that picks up ambient noises and outputs an antiphase sound to reduce the noises ...

Page 95: ...tion The noise canceling function cannot be fully in effect unless you properly wear the headphones Be sure to fit earpieces of the headphones tightly into your ears If you feel that the noise canceling function has little effect adjust the earbud position in the earpieces of the noise canceling headphones or replace the earbuds with a pair in another size A pair of medium size earbuds is attached...

Page 96: ...e radio interference with the noise canceling headphones When using the headphones keep mobile phones away from the headphones Plugging or unplugging the noise canceling headphones generates noise This is normal and does not indicate a malfunction Be sure to take off the headphones from your ears before plugging or unplugging the headphones Enabling disabling the noise canceling function or enabli...

Page 97: ... i The icon appears on the taskbar to indicate that the noise canceling function is enabled and a balloon message pops up from the icon When the icon is on the taskbar the noise canceling function is disabled Right click the icon and select Enable Noise Canceling Function from the menu If no icon is on the taskbar see What to do if the icon and the balloon do not appear page 100 to change the sett...

Page 98: ...ones window To adjust the effect of the noise canceling function 1 Right click the icon on the taskbar and select Settings If no icon is on the taskbar see What to do if the icon and the balloon do not appear page 100 to change the settings 2 Drag the Noise Canceling Control slider toward Mic or Mic to select your desired noise canceling level The slider should be at the center of the range to yie...

Page 99: ...nt your voice to sound clearly while chatting or when you want to use the headphones as a microphone to record your own voice or sounds coming from your front To enable the microphone directivity function 1 Right click the icon on the taskbar and select Settings If no icon is on the taskbar see What to do if the icon and the balloon do not appear page 100 to change the settings 2 Click the Microph...

Page 100: ...k Start and Control Panel 2 Click Hardware and Sound 3 Click Manage audio devices under Sound 4 On the Playback tab double click the speakers or headphones icon 5 Click the Enhancements tab 6 Click to select the Noise Canceling Function check box and click Modify Settings If the Disable all enhancements check box is selected click to cancel the check box 7 Click to select the Display an icon for t...

Page 101: ...on the port replicator A DC IN indicator Illuminates while the port replicator is powered B DC IN port page 20 C USB ports 1 page 121 D DVI D port page 111 E MONITOR port page 111 F Network LAN ports 2 page 64 G Security slot 1 Compliant with the USB 2 0 standard and support high full low speeds 2 The port replicator has a protective sticker covering each network LAN port Connect a 10BASE T 100BAS...

Page 102: ...the port replicator Do not move your computer when it is attached to the port replicator This may detach the port replicator and cause damage to both units The monitor port on your computer is not accessible when the computer is attached to the port replicator Use the DVI D or MONITOR port on the port replicator for connecting an external display 1 Disconnect all peripherals and the AC adapter fro...

Page 103: ...103 n N Using Peripheral Devices Connecting a Port Replicator Be sure to plug the AC adapter cable as illustrated below ...

Page 104: ...ay find it difficult to remove the port replicator connector cover as it is tight in place on your computer Do not exert extra pressure when removing the cover so as not to damage the computer or the port replicator connector cover Once you have removed the port replicator connector cover keep it in the designated space 5 on the port replicator ...

Page 105: ...105 n N Using Peripheral Devices Connecting a Port Replicator 5 Align the rear bottom corners of the computer with the guides on the port replicator ...

Page 106: ...106 n N Using Peripheral Devices Connecting a Port Replicator 6 Gently push down the computer until it clicks into place 7 Lift open the LCD screen lid and turn on the computer ...

Page 107: ...f unsaved data be sure to turn off your computer before disconnecting it from the port replicator When the battery pack is running out of power disconnecting your computer from the port replicator may result in loss of unsaved data To disconnect your computer from the port replicator 1 Lift the computer away from the port replicator ...

Page 108: ...of the computer It is extremely important that you replace the port replicator connector cover after disconnecting your computer from the port replicator If the connector is left uncovered dust may get inside and damage the computer To disconnect the port replicator completely from an AC power source unplug the AC adapter ...

Page 109: ...plied such as speakers or headphones to your computer To connect external speakers Make sure your speakers are designed for computer use Turn down the volume of the speakers before you turn them on The noise canceling function does not work on sound output through external speakers Connect external speakers 1 to the headphones jack 2 i with a speaker cable 3 not supplied ...

Page 110: ...g on the type or bit rate of the video You may be able to solve this problem by lowering the screen resolution of the display Follow the steps in Why doesn t my screen display a video page 192 to change the screen resolution If disconnecting the external display from the optional port replicator does not automatically change the LCD resolution of your computer change the current display settings T...

Page 111: ...n your computer is not accessible when the computer is attached to the port replicator When you use the HDMI output port on your computer or the DVI D port on the port replicator select the SPEED or AUTO mode with the performance selector switch See Selecting Performance Modes page 124 for mode selection 1 Plug the power cord 1 of your external display or the projector into an AC outlet 2 Connect ...

Page 112: ...the transmission channel of digital video signals for the purpose of copyright protection which enables you to play and view a wide variety of copyright protected and high quality content To view the copyright protected content connect an HDCP compliant monitor to the HDMI output port on your computer or the DVI D port on the port replicator If your computer has a non compliant monitor connected y...

Page 113: ...DVI monitor use an HDMI to DVI D adapter to connect it to the HDMI output port on the computer or use a display cable to connect it to the DVI D port on the port replicator DVI D stands for Digital Visual Interface Digital It is a type of DVI port that supports only digital video signals no analog video signals It has 24 pins A DVI I Digital Visual Interface Integrated port supports digital video ...

Page 114: ...se the HDMI output port on your computer select the SPEED or AUTO mode with the performance selector switch See Selecting Performance Modes page 124 for mode selection 1 Plug the power cord of your TV 1 into an AC outlet 2 Plug one end of an HDMI cable 2 to the HDMI output port 3 on the computer and the other end to the TV 3 Switch the input channel of the TV to external input 4 Set up the TV conf...

Page 115: ...115 n N Using Peripheral Devices Connecting an External Display See the manual that came with your TV for more information on installation and use The HDMI cable carries both video and audio signals ...

Page 116: ...put device page 201 When you use the HDMI output port on your computer select the SPEED or AUTO mode with the performance selector switch See Selecting Performance Modes page 124 for mode selection 1 Turn on the TV and set its input to the HDMI input 2 Turn on the home theater receiver or surround sound decoder device and set its input to the HDMI input 3 Plug one end of an HDMI cable to the HDMI ...

Page 117: ...UTO mode with the performance selector switch See Selecting Performance Modes page 124 for mode selection You may not be able to display the same content on your computer screen and the external display or projector at the same time depending on the type of your external display or projector Turn on the external display before turning on your computer To select a display mode with the Fn F7 keys Y...

Page 118: ...ortions of your desktop across separate displays For example if you have an external display connected to the monitor port your computer screen and the external display can function as a single desktop You can move the cursor from one display to the other This allows you to drag objects such as an open application window or a toolbar from one display to the other ...

Page 119: ...may not support the Multiple Monitors function Certain software applications may not be compatible with Multiple Monitors settings Make sure that your computer does not enter Sleep or Hibernate mode while you are using the Multiple Monitors function or the computer may not return to Normal mode If you set different colors on each display do not expand a single window across two displays or your so...

Page 120: ...icrophone Connecting an External Microphone You can connect an external microphone not supplied to your computer To connect an external microphone Plug the microphone cable 1 into the microphone jack 2 m Make sure your microphone is designed for computer use ...

Page 121: ...nnecting a USB Device You can connect a Universal Serial Bus USB device such as a mouse a floppy disk drive a speaker or a printer to your computer To connect a USB device 1 Choose the USB port 1 you prefer to use 2 Plug the USB device cable 2 into the USB port ...

Page 122: ...n Be sure to use a USB printer compatible with your version of Windows to print documents For information on how to remove a USB device see the manual that came with the device To protect your computer and or USB devices from damage observe the following When moving the computer with USB devices connected avoid exposing the USB ports to shock or impact Do not put the computer into a bag or carryin...

Page 123: ... the main settings of your VAIO computer Among other things you will learn how to use and customize the look of your Sony software and utilities Selecting Performance Modes page 124 Setting the Password page 127 Using Intel VT page 134 Using the VAIO Control Center page 135 Using the VAIO Power Management page 136 ...

Page 124: ...lly selects an optimum one between the two While any software application that prevents your computer from changing the performance mode is in use selecting another mode with the performance selector switch may not change the performance mode In such a case close the application The selected mode will automatically be activated Changing the performance mode without closing the application may caus...

Page 125: ...devices on your computer to conserve battery power SPEED mode Uses the NVIDIA video controller to provide faster performance AUTO mode Automatically selects either STAMINA or SPEED mode to provide optimum performance when The AC adapter is plugged or unplugged An external device is connected to or disconnected from the HDMI output port on your computer or the DVI D port on the optional port replic...

Page 126: ...Computer Selecting Performance Modes To check the current performance mode Find out which performance mode indicator light is lit STAMINA SPEED or AUTO Find out which performance mode icon is on the Windows desktop notification area ...

Page 127: ...ypes of passwords Machine password Allows users with administrative rights to change all the setup options in the BIOS setup screen as well as to start the computer User password Allows the standard users to change some of the BIOS setup options as well as to start the computer To set the user password you must first set the machine password Entry of the power on password will be prompted after th...

Page 128: ... logo appears 3 Press the or key to select Security to display the Security tab select Set Machine Password and then press the Enter key 4 On the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters long including spaces 5 Select Password when Power On under Security and press the Enter key 6 Change the setting from Disabled to...

Page 129: ...mputer and press the F2 key several times when the VAIO logo appears 3 Enter the machine password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set User Password and then press the Enter key 5 On the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters long including spaces 6 P...

Page 130: ... 3 Enter the machine password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set Machine Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press the En...

Page 131: ...rs 3 Enter the user password and press the Enter key 4 Press the or key to select Security to display the Security tab select Set User Password and then press the Enter key 5 On the password entry screen enter the current password once and a new password twice and then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press the Enter ...

Page 132: ...In the New password and Confirm new password fields enter the password for your account 6 Click Create password See Windows Help and Support for more information on the Windows password To change the Windows password 1 Click Start and Control Panel 2 Click User Accounts and Family Safety or User Accounts 3 Click User Accounts 4 Click Change your password 5 In the Current password field enter your ...

Page 133: ...e the Windows password 1 Click Start and Control Panel 2 Click User Accounts and Family Safety or User Accounts 3 Click User Accounts 4 Click Remove your password 5 In the Current password field enter the current password that you want to remove 6 Click Remove password ...

Page 134: ... the F2 key when the VAIO logo appears The BIOS setup screen appears If the screen does not appear restart the computer and press the F2 key several times when the VAIO logo appears 3 Press the or key to select Advanced 4 Press the M or m key to select Intel R Virtualization Technology or Intel R VT press the Enter key select Enabled and press the Enter key If the Advanced tab is not displayed in ...

Page 135: ...ehavior To use the VAIO Control Center 1 Click Start All Programs and VAIO Control Center 2 Select your desired control item and change the settings 3 Once finished click OK The setting of the desired item is changed For more information about each option see the help file included with the VAIO Control Center Some of the control items will not be visible if you open the VAIO Control Center as a s...

Page 136: ...indicates what kind of power source you are currently using Click this icon to display the window that shows your power status To select a power plan 1 Right click the power status icon on the taskbar and select Power Options 2 Select your desired power plan To change the power plan settings 1 Click Change plan settings on the right of your desired power plan in the Power Options window Change the...

Page 137: ...ule You should not install it yourself if you are not familiar with upgrading memory on a computer You should not touch the connectors or open the memory module compartment cover For assistance contact an authorized Sony service support center To find the nearest center or agent see Finding More about Your VAIO Computer page 5 The type of module and the amount of memory installed on your computer ...

Page 138: ... components Before touching a memory module ensure the following The procedures described in this document assume user familiarity with the general terminology associated with personal computers and with the safety practice and regulatory compliance requirements for using and modifying electronic equipment Turn off your computer and disconnect it from its power sources battery pack and AC adapter ...

Page 139: ...the computer and any repair costs will not be covered by the warranty Do not place the memory module in a location subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 95 F 35 C or less than 41 F 5 C High humidity Handle the memory module wit...

Page 140: ...ut down the computer and disconnect all peripheral devices 2 Unplug the computer and remove the battery pack 3 Wait about an hour until the computer cools down 4 Unscrew two screws indicated by the arrows below on the bottom of the computer and remove the memory module compartment cover 5 Touch a metal object to discharge static electricity ...

Page 141: ... the currently installed memory module as follows Pull the latches in the direction of the arrows 1 The memory module is released Make sure that the memory module tilts up and then pull it out in the direction of the arrow 2 7 Remove the new memory module from its packaging ...

Page 142: ...module Be sure to insert the connector edge of the memory module into the slot while aligning the notch on the module with the small projection in the open slot Do not force the memory module into the slot in a wrong orientation as it may cause damage to the slot and the module 9 Replace the memory module compartment cover 10 Tighten the screws on the bottom of the computer 11 Reinstall the batter...

Page 143: ...the amount of memory 1 Turn on the computer 2 Click Start All Programs and VAIO Control Center 3 Click System Information and System Information You can view the amount of system memory in the right pane If the additional memory does not appear repeat the installation procedure and restart the computer ...

Page 144: ...45 Care and Maintenance Information page 148 Handling Your Computer page 149 Handling the LCD Screen page 151 Using the Power Source page 152 Handling the Built in Camera page 153 Handling Discs page 154 Using the Battery Pack page 155 Handling Memory Stick page 156 Handling the Built in Storage Device page 157 Using Fingerprint Authentication page 158 Using the TPM page 159 ...

Page 145: ...ime could result in discomfort or burns Use only specified peripheral equipment and interface cables Power Source Do not place the AC adapter in contact with your skin Remove the AC adapter away from your body if it becomes warm and causes discomfort Do not place heavy objects on the power cord or this could cause a fire To disconnect the power cord pull it out by holding the plug Never pull the c...

Page 146: ...in case of any losses or damages arising from The use of non genuine Sony battery packs or AC adapters with your VAIO computer The disassembly alteration of or tampering of any Sony battery pack Keep the battery pack away from all sources of heat Keep the battery pack dry Do not open or try to disassemble the battery pack Do not expose the battery pack to any mechanical shock such as caused by dro...

Page 147: ...e potentially dangerous to play loud music while walking especially at pedestrian crossings Preventing hearing damage Avoid using headphones at high volume Hearing experts advise against continuous loud and extended play If you experience a ringing in your ears reduce the volume or discontinue use Memory Stick Keep Memory Stick and Memory Stick adaptors out of reach of children There is a risk of ...

Page 148: ... out the cleaning cloth with no wrinkles on the keyboard before closing the LCD screen lid Built in Camera Clean the lens protection cover of the built in camera with a blower brush or a soft brush If the cover is extremely dirty wipe it off with a soft dry cloth Do not rub the cover as it is sensitive to pressure Discs Proper care of the disc is essential to its continuous reliability Do not use ...

Page 149: ...xcessive dust Moisture or rain Mechanical vibration or shock Strong magnets or speakers that are not magnetically shielded Ambient temperature of more than 95 F 35 C or less than 41 F 5 C High humidity Do not place electronic equipment near your computer The electromagnetic field of the equipment may cause the computer to malfunction Do not use your computer without installing the battery pack as ...

Page 150: ... VAIO Computer page 5 To avoid losing data when your computer is damaged back up your data regularly Do not exert pressure on the LCD screen or its edges when opening the LCD screen lid or lifting your computer The LCD screen may be sensitive to pressure or added stress and exerting pressure may damage the screen or cause it to malfunction To open the computer hold the base with one hand and gentl...

Page 151: ... residual image disappears after a while You can use a screen saver to prevent residual images The LCD screen becomes warm during operation This is normal and does not indicate a malfunction The LCD screen is manufactured using high precision technology You may however see tiny black points and or bright points red blue or green that continuously appear on the LCD screen This is a normal result of...

Page 152: ...h other power consuming equipment such as a photocopier or a shredder You can purchase a power strip with a surge protector This device helps prevent damage to your computer caused by sudden power surges in an electrical storm for example Use the AC adapter supplied with your computer or genuine Sony products Do not use any other AC adapter as it may cause a malfunction ...

Page 153: ...e lens protection cover of the built in camera as it may cause scratches on the cover and such scratches will appear on the captured images Do not let the direct sunlight get into the lens of the built in camera regardless of your computer s power state as it may cause the camera to malfunction ...

Page 154: ...Fingerprints and dust on the surface of a disc may cause read errors Be sure to hold the disc by its edges and central hole as shown below Never affix an adhesive label to a disc This will affect the use of the disc and may result in irreparable damage ...

Page 155: ...e longer charging time Do not charge the battery pack in any way other than as described in this user guide or as designated by Sony in writing While the battery pack is in use or being charged heat builds up in the battery pack This is normal and is not cause for concern You do not need to discharge the battery pack before recharging If the battery pack quickly runs out of power after being fully...

Page 156: ...ry Stick dry Do not use or store Memory Stick in a location subject to Static electricity Electrical noise Extremely high temperatures such as in a car parked in the sun Direct sunlight High humidity Corrosive substances Use the storage case supplied with Memory Stick Be sure to make a backup copy of your valuable data When using Memory Stick Duo do not use a fine tipped pen to write on the label ...

Page 157: ...the configuration of your computer To avoid damaging your hard disk drive Do not subject your computer to sudden movements Keep your computer away from magnets Do not place your computer in a location subject to mechanical vibration or in an unstable position Do not move your computer while the power is on Do not turn off the power or restart your computer while reading or writing data to the hard...

Page 158: ... repair In case the built in storage device has to be initialized for example after the repair work the fingerprint templates will be lost You will have to register them all over again The maintenance and management of data concerning fingerprint authentication must be carried out at your own risk Sony assumes no liability for any defects arising out of your data maintenance and management Before ...

Page 159: ...r The data stored in the TPM that is embedded on the motherboard may be lost or corrupted during the course of repair During the course of repair the TPM will also be replaced if the motherboard needs replacement In such a case use the backup copies of the emergency recovery archive file emergency recovery token file password reset token file and personal secret file to restore the TPM configurati...

Page 160: ...Precautions Using the TPM The maintenance and management of TPM protected data must be carried out at your own risk Sony assumes no liability for any defects arising out of your data maintenance and management ...

Page 161: ...visit the Sony online support web site at the following URLs For customers in USA http esupport sony com EN VAIO For customers in Canada http www sony ca support For customers in Spanish speaking Latin American countries or areas http esupport sony com ES VAIO LA For customers in Brazil http esupport sony com PT VAIO BR Some features and options in this section may not be available on your compute...

Page 162: ...e 181 Optical Discs page 185 Display page 190 Printing page 194 Microphone page 195 Speakers page 196 Touch Pad page 198 Keyboard page 199 Floppy Disks page 200 Audio Video page 201 Memory Stick page 203 Peripherals page 204 Port Replicator page 205 ...

Page 163: ...r strip or UPS is plugged into a power source and turned on If you are using an external display make sure it is plugged into a power source and turned on Make sure the brightness and contrast controls are adjusted correctly See the manual that came with your display for more information Unplug the AC adapter and remove the battery pack Wait three to five minutes Reinstall the battery pack plug th...

Page 164: ...rt your computer If your computer does not restart press the Ctrl Alt Delete keys and click the arrow next to the Shut down button and Restart If the Windows Security window appears click Restart If this procedure does not work press and hold the power button for more than four seconds to shut down your computer Unplug the AC adapter and leave the computer for about five minutes Then plug the AC a...

Page 165: ...elete keys and click the Shut down button If the Windows Security window appears click Shut Down If this procedure does not work press and hold the power button until the computer turns off Turning off your computer with the Ctrl Alt Delete keys or the power button may cause loss of unsaved data Unplug the AC adapter and remove the battery pack Wait three to five minutes Reinstall the battery pack...

Page 166: ...t work press and hold the power button until the computer turns off Turning off your computer with the Ctrl Alt Delete keys or the power button may cause loss of unsaved data What should I do if the charge indicator light is blinking fast and my computer does not start This problem could be due to the battery pack not being installed properly To solve this problem turn off your computer and remove...

Page 167: ...hen restart your computer and enter the correct password The password is case sensitive so be sure to check letters for the current case before you enter the password What should I do if my game software does not work or it keeps crashing Check the web site of the game if there are any patches or updates to download Make sure you have installed the latest video driver software On some VAIO models ...

Page 168: ...o appears 3 Press the or key to select Boot 4 Press the M or m key to select the drive whose boot device order you want to change 5 Press the F5 or F6 key to change the boot device order 6 Press the or key to select Exit select Exit Setup and then press the Enter key At the confirmation prompt press the Enter key What should I do if I cannot boot my computer from the USB floppy disk drive connecte...

Page 169: ...st security threats such as viruses The Microsoft Windows operating system is preinstalled on your computer The best way to protect your computer against security threats such as viruses is to download and install the latest Windows updates regularly You can get important Windows updates by doing the following Your computer must be connected to the Internet to download the updates 1 Click Start an...

Page 170: ...nd install the latest security updates follow these steps Your computer must be connected to the Internet to download the updates 1 Click Start All Programs Norton Internet Security and LiveUpdate 2 Follow the on screen instructions to complete the updates The actual procedure may be different from the above depending on updates installed on your computer In such a case follow the on screen instru...

Page 171: ...om the recovery area For detailed information click VAIO General User Guide under Use my VAIO in Help and Support page 6 How can I reinstall the original software and drivers You can restore the preinstalled software and drivers using the VAIO Care For detailed information click VAIO General User Guide under Use my VAIO in Help and Support page 6 How do I check the volume of the recovery area Your...

Page 172: ... you created upon delivery of your computer 2 Select your keyboard layout from the drop down list and click Next 3 Select your operating system and click Next 4 Click VAIO Recovery Center 5 Click Restore Complete System and Start 6 Select Skip and click Next You will be prompted to select whether or not to keep the VAIO Value added content 7 Select No and click Next 8 Follow the on screen instruct...

Page 173: ...e the battery pack Recharge the battery pack when The battery pack is running out of power and both the charge and power indicator lights blink You have not used the battery pack for an extended period of time When should I replace the battery pack A message prompting you to replace the battery pack appears when the battery pack reaches the end of its life You can check the battery charge capacity...

Page 174: ...serve battery power when my computer is in Sleep mode The wake function of the LAN controller on your computer is enabled at the time of delivery To conserve battery power when the computer is in Sleep mode you need to disable this function Follow these steps 1 Click Start Control Panel Hardware and Sound and Device Manager 2 Double click the network adapters and Gigabit Network Connection 3 Click...

Page 175: ...not being installed properly To solve this problem turn off your computer and remove the battery pack Then reinstall the battery pack to the computer For details see Installing Removing the Battery Pack page 22 If the problem persists it means the installed battery pack is not compatible Remove the battery pack and contact an authorized Sony service support center To find the nearest center or age...

Page 176: ... images captured under the fluorescent light may show reflections of light A dark portion in captured images may appear as a noise If the lens protection cover is dirty you cannot take a clear shot Clean the cover See Built in Camera page 148 What should I do if captured images contain dropped frames and audio interruptions The effect settings on your software application may cause dropped frames ...

Page 177: ...a images In some software applications you can set an appropriate value to one of the camera properties e g light source flicker etc to eliminate flicker noise Why is the video input from the built in camera suspended for a few seconds The video input may be suspended for a few seconds if a shortcut key with the Fn key is used the CPU load increases This is normal and does not indicate a malfuncti...

Page 178: ...rol Panel 2 Click View network status and tasks under Network and Internet 3 Click Connect to a network to confirm that your access point is selected Make sure the encryption key is correct Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window Selecting any other option may result in a communication failure To change the settings follow these steps 1 R...

Page 179: ...r speed slow The wireless LAN data transfer speed is affected by distance and obstructions between devices and access points Other factors include device configurations radio conditions and software compatibility To maximize the data transfer speed move your computer away from obstacles or closer to any access point you may be using If you are using a wireless LAN access point the device may be te...

Page 180: ...ption may result in a communication failure Follow the steps in What should I do if my computer cannot connect to a wireless LAN access point page 178 to change the settings What are channels Wireless LAN communication uses divided frequency bands known as channels Third party wireless LAN access point channels may be preset to different channels from Sony devices If you are using a wireless LAN a...

Page 181: ...en the devices are within 33 feet 10 meters of each other What should I do if I cannot find the Bluetooth device I want to communicate with Check that the Bluetooth function of the device you want to communicate with is on See the other device s manual for more information If the device you want to communicate with is already communicating with another Bluetooth device it may not be found or it ma...

Page 182: ...and on the operating system or the software in use Move your computer and Bluetooth devices closer to each other The 2 4 GHz band with which Bluetooth devices or wireless LAN devices work is used by various devices Although Bluetooth devices use the technology to minimize radio interference from other devices that use the same band such radio interference may cause slower communication speeds and ...

Page 183: ...luetooth function when I log onto my computer as a user with a standard user account The Bluetooth function may not be available to a user with a standard user account on your computer Log onto the computer as a user with administrative rights Why can t I use the Bluetooth devices when I switch users If you switch users without logging off your system the Bluetooth devices will not work Be sure to...

Page 184: ... settings On such models SCMS T Settings in step 3 is not displayed because there is no need to manually change the settings 1 Click Start and Devices and Printers 2 Right click the icon for the device that you want to connect using the A2DP and select Control 3 Click SCMS T Settings 4 Click No when the Connect to a device only if it supports SCMS T content protection message appears What should I...

Page 185: ...e loss of unsaved data 2 Remove the disc from the optical disc drive 3 Check the disc for dirt or damage If you need to clean the disc see Discs page 148 for instructions What should I do if the drive tray does not open Make sure your computer is in Normal mode Press the drive eject button If the drive eject button does not work click Start and Computer right click the optical disc drive icon and ...

Page 186: ...rl Alt Delete keys and click the arrow next to the Shut down button and Restart to restart the computer Turning off your computer with the Ctrl Alt Delete keys may cause loss of unsaved data 2 Remove the disc from the optical disc drive 3 Check the disc for dirt or damage If you need to clean the disc see Discs page 148 for instructions If you are playing a disc and cannot hear sound do any of the...

Page 187: ...r computer 6 Double click your desired drive You can confirm the driver software by selecting the Driver tab and clicking Driver Details 7 Click OK to close the window Make sure an adhesive label is not affixed to a disc Adhesive labels can come off while the disc is in the optical disc drive and damage the drive or cause it to malfunction If a region code warning appears the disc may be incompati...

Page 188: ... to CD media Make sure you neither launch any software application nor allow any to launch automatically not even a screen saver If you are using a CD R RW disc with an adhesive label affixed replace it with one with no affixed adhesive label Using a disc with an affixed adhesive label could cause a write error or other damage What should I do if I cannot write data to DVD media Make sure you are ...

Page 189: ...do if my external optical disc drive does not work properly Make sure that your external optical disc drive is connected to an AC power source and the USB port on your computer If it is not connected the external optical disc drive may not work properly ...

Page 190: ...y plugged into a power source and turned on and the power indicator light is lit If your computer is running on battery power make sure the battery pack is installed properly and is charged See Using the Battery Pack page 22 for more information If the display output is directed to the external display press the Fn F7 keys See Combinations and Functions with the Fn Key page 35 for more information...

Page 191: ... playback and prevent the playback from running successfully Some screen savers have been found to even change the display resolution and colors What should I do if no image is displayed on my TV screen or external display connected to the HDMI output port Make sure you are using an HDCP compliant display The copyright protected content is not displayed on a non HDCP compliant display See Connecti...

Page 192: ...e LCD screen To change the screen resolution follow these steps 1 Right click on the desktop and select Screen resolution 2 Click the drop down list next to Resolution 3 Move the slider up to increase or down to decrease the screen resolution You can check the total amount of the graphics and video memory available Right click on the desktop select Screen resolution and click Advanced Settings and...

Page 193: ...indows Aero To run Windows Aero follow these steps 1 Right click on the desktop and select Personalize 2 Select your desired theme from Aero Themes For information about the Windows Aero features such as Windows Flip 3D see Windows Help and Support ...

Page 194: ...ur computer resumes from a power saving mode Sleep or Hibernate then restart the computer If the bidirectional communication functions are provided with your printer disabling the functions on your computer may enable printing Follow these steps 1 Click Start and Devices and Printers 2 Right click the printer icon and select Properties 3 Click the Ports tab 4 Click to cancel the Enable bidirection...

Page 195: ...nput device follow these steps 1 Close all open programs 2 Click Start and Control Panel 3 Click Hardware and Sound 4 Click Manage audio devices under Sound 5 On the Recording tab select your desired device for sound input and click Set Default How can I prevent microphone feedback Microphone feedback occurs when the microphone receives the sound from a sound output device such as a speaker To pre...

Page 196: ...ore information The volume may have been turned off by the Fn F2 keys Press them once again The volume may have been minimized by the Fn F3 keys Keep pressing the Fn F4 keys to turn up the volume loud enough to hear sound Check the Windows volume controls by clicking the volume icon on the taskbar Your sound output device may have been incorrectly configured To change the sound output device see H...

Page 197: ...roperly connected and the volume is turned up loud enough to hear sound Make sure your speakers are designed for computer use If your speakers have a muting button set the button to off If your speakers require external power make sure the speakers are connected to a power source See the manual that came with your speakers for more information Check the Windows volume controls by clicking the volu...

Page 198: ...F4 keys do not work press the Windows key once and then the key several times select Restart with the M or m key and press the Enter key to restart your computer If your computer does not restart press the Ctrl Alt Delete keys select the arrow next to the Shut down button with the m and keys press the Enter key select Restart with the M or m key and press the Enter key to restart your computer If ...

Page 199: ...hese steps 1 Click Start and Control Panel 2 Click Clock Language and Region and then Change keyboards or other input methods under Region and Language 3 Click Change keyboards on the Keyboards and Languages tab 4 Change the settings as desired What should I do if I cannot enter certain characters with the keyboard If you cannot enter U I O P J K L M and so on the Num Lk key may be activated Check...

Page 200: ...y disk drive 2 Wait until the indicator light on the floppy disk drive turns off 3 Push the eject button to remove the disk and unplug the USB floppy disk drive from your computer 4 Reconnect the floppy disk drive by plugging the USB cable into the USB port 5 Restart the computer by clicking Start the arrow next to the Shut down button and Restart What should I do if I cannot write data to a flopp...

Page 201: ... If you do not hear sound from the device connected to a port such as the USB port HDMI output port optical output port or headphones jack you need to change the device for sound output When you use the HDMI output port on your computer select the SPEED or AUTO mode with the performance selector switch See Selecting Performance Modes page 124 for mode selection 1 Close all open programs 2 Click St...

Page 202: ...l hear no sound from the sound output device follow these steps 1 Follow steps 1 to 4 in How do I change the sound output device page 201 2 On the Playback tab select the HDMI or S PDIF icon and click Properties 3 Click the Advanced tab 4 Select the sample rate and bit depth for example 48000 Hz 16 bit which the device supports 5 Click OK Why do sound interruptions and or dropped frames occur when...

Page 203: ...es you want to keep 1 Copy the data from Memory Stick onto your built in storage device to save data or images 2 Format Memory Stick by following the steps in Formatting Memory Stick page 52 Can I copy images from a digital camera using Memory Stick Yes and you can view video clips that you have recorded with digital cameras that are compatible with Memory Stick Why can t I write data to Memory St...

Page 204: ...let Try using another USB port on your computer The driver software could be installed to the specific port you used the first time you connected the device See the manual that came with your USB device for more information You may need to install software before you connect the device Try connecting a simple low powered device such as a mouse to test if the port is working at all USB hubs may pre...

Page 205: ...plicator Why can t I use my TFT DVI monitor connected to the DVI D port When you use the DVI D port on the port replicator select the SPEED or AUTO mode with the performance selector switch See Selecting Performance Modes page 124 for mode selection ...

Page 206: ...arks or registered trademarks of Intel Corporation in the United States and or other countries Microsoft Windows Windows Vista BitLocker MS DOS Aero and the Windows logo are trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Blu ray Disc and the Blu ray Disc logo are trademarks of the Blu ray Disc Association The Bluetooth word mark and logos a...

Page 207: ...demark of SanDisk Corporation XMB and xross media bar are trademarks of Sony Corporation and Sony Computer Entertainment Inc TransferJet and the TransferJet logo are trademarks of Sony Corporation AVCHD is a trademark of Panasonic Corporation and Sony Corporation All other names of systems products and services are trademarks of their respective owners In the manual the or marks may not be specifi...

Page 208: ...s manual the software or other information contained herein or the use thereof In the manual the or marks are not specified Sony Corporation reserves the right to make any modification to this manual or the information contained herein at any time without notice The software described herein is governed by the terms of a separate user license agreement Sony Corporation is not liable and will not c...

Page 209: ... 2010 Sony Corporation n ...

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