Sony VAIO PCG21111L Operating Instructions Manual Download

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110

Troubleshooting >
Battery

Except US model_BGN

You can keep the

McAfee

software program current with the latest updates from McAfee, Inc.

To download and install the latest security updates, follow these steps:

Your computer must be connected to the Internet to download the updates.

Click

Start

All Programs

McAfee

, and

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Click the button located at the upper left corner of the window to update the software.

Follow the on-screen instructions to download updates.

See the help file included with your software program for more information.

Except US model_END

Battery

How do I find the battery charging status?

You can check the charge indicator for the battery charging status. See

Charging the Battery Pack

(page 28)

for more

information.

When is my computer using AC power?

When your computer is connected to an AC outlet with the AC adapter, it uses AC power, even if the battery pack is installed.

When should I recharge the battery pack?

Recharge the battery pack when:

❑

The battery pack is running out of power and both the charge and power indicator lights blink.

Summary of Contents for VAIO PCG21111L

Page 1: ...N Operating Instructions Hardware GuideUser GuideHardware GuideUser GuideOperating Instructions Hardware GuideUser Guide ...

Page 2: ...2 n N Personal Computer VPCX SeriesVPCX SeriesVPCX seriesVPCX SeriesVPCX Series ...

Page 3: ... LAN 48 Using the Wireless LAN 49 Using the Wireless WAN 56 Using the Bluetooth Function 60 Using the GPS Function 65 Using Peripheral Devices 67 Connecting an Optical Disc Drive 67 Connecting External Speakers or Headphones 69 Connecting an External Display 70 Selecting Display Modes 72 Using the Multiple Monitors Function 73 Connecting a USB Device 74 Customizing Your VAIO Computer 76 Setting th...

Page 4: ...hooting 99 Computer 100 System Security 109 Battery 110 Built in Camera 111 Networking 113 Bluetooth Technology 117 GPS 121 Display 122 Printing 125 Speakers 125 Touch Pad 127 Keyboard 128 Floppy Disks 128 Audio Video 129 Memory Cards 131 Peripherals 132 Trademarks 134 Notice 140 ...

Page 5: ...ations Some features options and supplied items may not be available on your computer US model_BGN To find out about the configuration of your computer visit the Sony online support web site at the following URLs For customers in USA http esupport sony com EN VAIO For customers in Canada http www sony ca support For customers in Spanish speaking Latin American countries or areas http esupport sony...

Page 6: ... 1 Printed Documentation US model_BGN Quick Start Guide An overview of components connection set up information etc Safety Information Safety guidelines and owner information US model_END Euro model_BGN Quick Start Guide An overview of components connection set up information etc Troubleshooting and Recovery Guide Regulations Guarantee and Service Support Euro model_END Except US model_BGN Except ...

Page 7: ... to find the answers you need Get started with my VAIO Get help with Internet and wireless setup security setup personalizing your VAIO computer and creating recovery discs and more Use my VAIO Access interactive help in the form of VAIO tutorials how to articles the VAIO technology page specifications and system and software information You can find useful documentation such as below VAIO User Gu...

Page 8: ...reen guide 1 Click Start All Programs and SmartWi Connection Utility 2 Click SmartWi Connection Utility Help US model_END Euro model_BGN Except US model_BGN User Guide This manual Features of your computer and information about solving common problems To view this on screen guide 1 Click Start All Programs and VAIO Documentation 2 Open the folder for your language 3 Select the guide you want to re...

Page 9: ...elp and Support click Start and Help and Support or press and hold the Microsoft Windows key and press the F1 key Except US model_END 3 Support Web Sites US model_BGN Sony online support web site The Sony online support web site provides instant access to information on commonly encountered problems Type a description of the problem and the Knowledge Database searches for the corresponding solutio...

Page 10: ...lied documentation and visiting other Sony web sites For more about VAIO and becoming part of the growing VAIO community visit the web site at http www club vaio com For online purchases visit the web site at http www sonystyle europe com For other Sony products visit the web site at http www sony net When you contact VAIO Link by telephone have the serial number of your VAIO computer ready at han...

Page 11: ...it the VAIO online web sites at http service sony com cn vaio for troubleshooting Before contacting VAIO Helpdesk by telephone try to solve the problem by reading the supplied documentation and visiting other Sony web sites For other Sony products visit the web site at http www sony net For available optional accessories visit the web site at http vaio online sony com cn China model_END US model_B...

Page 12: ...em 5 In Store Service Support available in USA only Make an appointment with a Sony certified technician at a U S Sony Style store and get personalized service and support for your VAIO PC Sony Style Backstage Technicians can assist with the setup of your new VAIO PC system optimization data rescue and any repair service you might need Visit the web site at www sonystyle com backstage to find the ...

Page 13: ...rt Adjust the level of the chair so your feet are flat on the floor A footrest may make you more comfortable Sit in a relaxed upright posture and avoid slouching forward or leaning far backwards Viewing angle of the computer s display Use the display s tilting feature to find the best position You can reduce eye strain and muscle fatigue by adjusting the tilt of the display to the proper position ...

Page 14: ...siderations Positioning an external display When using an external display set the display at a comfortable viewing distance Make sure the display screen is at eye level or slightly lower when you are sitting in front of the monitor ...

Page 15: ...ct one device for example a printer an external hard disk drive a scanner and so on at a time following the manufacturer s instructions US model_END Locating Controls and Ports page 15 About the Indicator Lights page 22 Connecting a Power Source page 23 Using the Battery Pack page 24 Shutting Down Your Computer Safely page 30 Using the Power Saving Modes page 30 Updating Your Computer page 32 Loca...

Page 16: ...tch page 49 page 56 page 60 ON means ON and OFF means OFF China model_END Euro model_BGN A WIRELESS switch page 49 page 56 page 60 page 65 Euro model_END B Built in microphone monaural C Num lock indicator page 22 D Caps lock indicator page 22 E Scroll lock indicator page 22 F LCD screen page 93 G Power button Power indicator page 22 H Keyboard page 33 I Touch pad page 35 J Left button page 35 K R...

Page 17: ...dicator page 22 B Built in MOTION EYE camera page 37 C Charge indicator page 22 D Disc drive indicator page 22 E WIRELESS indicator page 22 F SD memory card slot page 43 G Media Access indicator page 22 H Memory Stick Duo slot page 38 Your computer supports only Duo size Memory Stick ...

Page 18: ...18 n N Getting Started Locating Controls and Ports Back A Air vent ...

Page 19: ...port cover down before using the network LAN port The port cover may disengage if you exert pressure on it when opening it or disconnecting a LAN cable To attach the port cover align the cover with the edge 1 of the port and push the cover down until it clicks into place B Monitor port page 70 ...

Page 20: ...20 n N Getting Started Locating Controls and Ports Left A DC IN port page 23 B Security slot C Hi Speed USB USB 2 0 ports page 74 D Headphones jack page 69 Support high full low speeds ...

Page 21: ...tilt feet may disengage if you exert pressure on it when unfolding it To attach the tilt feet push it down while aligning the projections 1 with the snap fit joint 2 until it snaps into place B Built in speaker monaural Except US model_BGN C SIM card slot page 56 Except US model_END US model_BGN D SIM card slot US model_END E Battery connector page 24 F Air vent On selected models only ...

Page 22: ...d is not in use Disc drive Illuminates while data access to the built in storage device or the optical disc drive is in progress Do not place the computer into Sleep mode or turn it off while this indicator light is lit Num lock Press the Num Lk key to activate the numeric keypad Press it a second time to deactivate the numeric keypad The numeric keypad is not active when the indicator light is un...

Page 23: ...ur computer The uncharged battery pack is installed on your computer at the time of delivery Do not use your computer without the battery pack installed as it may cause the computer to malfunction IRX 4860_END Using the AC Adapter While your computer is directly connected to AC power and has a battery pack installed it uses power from the AC outlet Use only the supplied AC adapter for your compute...

Page 24: ... period of time place the computer into Hibernate mode See Using Hibernate Mode page 32 Using the Battery Pack Except IRX 4860_BGN The battery pack supplied with your computer is not fully charged at the time of delivery Except IRX 4860_END IRX 4860_BGN The battery pack supplied with your computer is installed on your computer and is not charged at the time of delivery Do not use your computer wit...

Page 25: ...nstall the battery pack 1 Turn off the computer and close the LCD screen lid 2 Slide the battery LOCK switches 1 inward 3 Place the battery pack into the battery compartment until the projection 2 on either side of the battery pack fits into the U shaped cut 3 on either side of the battery compartment ...

Page 26: ...icks into place 5 Slide the battery LOCK switches outward to secure the battery pack on the computer To remove the battery pack You may lose data if you remove the battery pack while your computer is on and not connected to the AC adapter or if you remove the battery pack while the computer is in Sleep mode ...

Page 27: ...e direction of the arrow and then slide it away from the computer IRX 4860_END US model_BGN This computer is designed to operate only with genuine Sony battery packs US model_END Euro model_BGN Certain rechargeable batteries do not meet Sony quality and safety standards For safety reasons this computer only functions with genuine Sony battery packs designed for this model If an unauthorized batter...

Page 28: ... the Battery Pack The battery pack supplied with your computer is not fully charged at the time of delivery To charge the battery pack 1 Install the battery pack 2 Connect the computer to a power source with the AC adapter The charge indicator light is on while the battery pack is charging When the battery pack charges close to the maximum charge level you selected with the battery charge function...

Page 29: ...n running on battery power it switches the power saving mode automatically from Sleep mode to Hibernate mode if the computer is not used for a certain period of time To bring it back from Hibernate mode to Normal mode press the power button China model_END While some software applications or peripheral devices are in use your computer may not enter Hibernate mode even when the remaining battery li...

Page 30: ...g as your desktop background with the VAIO Control Center Shutting Down Your Computer Safely To avoid losing unsaved data be sure to shut down your computer properly as described below To shut down your computer 1 Turn off any peripherals connected to the computer 2 Click Start and the Shut down button 3 Respond to any prompts warning you to save documents or to consider other users and wait for t...

Page 31: ...econds your computer will turn off automatically You will lose all unsaved data Mode Description Normal mode This is the normal state of your computer while it is in use The green power indicator light is lit while the computer is in this mode Sleep mode Sleep mode turns off the LCD screen and places the built in storage device s and the CPU into a low power consumption mode The orange power indic...

Page 32: ...e power button for more than four seconds your computer will turn off automatically Updating Your Computer Be sure to install the latest updates on your computer with the following software applications so that the computer can run more efficiently Windows Update Click Start All Programs and Windows Update and then follow the on screen instructions VAIO Update 4 Click Start All Programs VAIO Updat...

Page 33: ...Camera page 37 Using Memory Stick page 38 Using Other Modules Memory Cards page 43 Using the Internet page 46 Using the Network LAN page 48 Using the Wireless LAN page 49 Except US model_BGN Using the Wireless WAN page 56 Except US model_END Using the Bluetooth Function page 60 Euro model_BGN Using the GPS Function page 65 Euro model_END Using the Keyboard Your keyboard has additional keys that pe...

Page 34: ...htness of your computer screen To increase lighting intensity keep pressing the Fn F6 keys or press the Fn F6 keys and then the M or key To decrease lighting intensity keep pressing the Fn F5 keys or press the Fn F5 keys and then the m or key Fn T F7 display output Switches the display output between your computer screen an external display simultaneous output to both and multiple displays with bo...

Page 35: ...Provides the lowest level of power consumption When you execute this command the states of the system and the connected peripheral devices are saved to the built in storage device and the system power is turned off To return the system to its original state use the power button to turn on the power For details on power management see Using the Power Saving Modes page 30 Action Description Point Sl...

Page 36: ...he pointer 2 on an item or object Click Press the left button 3 once Double click Press the left button twice in a row Right click Press the right button 4 once With many applications this action displays a context sensitive shortcut menu if any Drag Slide your finger on the touch pad while pressing the left button Scroll Slide your finger along the right edge of the touch pad to scroll vertically...

Page 37: ...erations Using the Built in Camera Your computer is equipped with a built in MOTION EYE camera Except IRX 4860_BGN With the preinstalled image capture software you can perform the following operations Capturing still images and movies Sensing and capturing object movements for monitoring purposes Editing captured data Except IRX 4860_END IRX 4860_BGN With the communication software such as the Sky...

Page 38: ...movie in a dark place click the Capture icon in the main window and then click the WebCam Settings icon and select the low light or low light compensation option in the properties window Except IRX 4860_END Using Memory Stick Memory Stick is a compact portable and versatile IC recording media especially designed for exchanging and sharing digital data with compatible products such as digital camer...

Page 39: ...on about Memory Stick visit memorystick com at http www memorystick com en Inserting and Removing Memory Stick To insert Memory Stick 1 Locate the Memory Stick Duo slot 2 Hold Memory Stick with the arrow facing upward and pointing toward the slot 3 Carefully slide Memory Stick into the slot until it clicks into place Memory Stick is automatically detected by your system and the contents of Memory ...

Page 40: ... into the slot To avoid damaging your computer or the media do not force Memory Stick into the slot if you cannot insert it smoothly Except IRX 4860_BGN Before using Memory Stick Micro M2 be sure to insert it into an M2 Standard size adaptor or M2 Duo adaptor If you insert the media directly into the Memory Stick slot without the adaptor you may not be able to remove it from the slot Memory Stick ...

Page 41: ...ndicator light is lit If you do you may lose data Large volumes of data may take time to load so make sure the indicator light is unlit before removing Memory Stick 1 Check that the Media Access indicator light is unlit 2 Push in Memory Stick toward the computer and release Memory Stick ejects 3 Pull Memory Stick out of the slot Be sure to remove Memory Stick gently or it may pop out unexpectedly ...

Page 42: ...ight click the Memory Stick icon and select Format 4 Click Restore device defaults The size of the allocation unit and file system may change Do not select NTFS from the File system drop down list as it may cause a malfunction The formatting process will be completed more quickly if you select Quick Format in Format options 5 Click Start 6 Follow the on screen instructions It may take time to form...

Page 43: ...860_BGN The Memory Stick Duo slot on your computer does not support 8 bit parallel data transfer high speed data transfer Except IRX 4860_END Do not insert more than one Memory Stick into the slot Improper insertion of the media may damage both your computer and the media Using Other Modules Memory Cards Using the SD Memory Card Your computer is equipped with an SD memory card slot You can use thi...

Page 44: ...d and pointing toward the slot 3 Carefully slide the SD memory card into the slot until it clicks into place Do not force the card into the slot IRX 4860_BGN IRX 4860_END If the SD memory card does not go into the slot easily remove it gently and verify you are inserting it in the proper direction To remove an SD memory card 1 Check that the Media Access indicator light is unlit ...

Page 45: ...not remove the memory card while the media access indicator light is lit If you do you may lose data Do not attempt to insert a memory card or memory card adaptor of a different type into the memory card slot An incompatible memory card or memory card adaptor may cause difficulty in removing from the slot and can cause damage to your computer Notes on using the SD memory card Your computer has bee...

Page 46: ...r to the Internet ask your ISP To connect your computer to the Internet using the wireless LAN function you need to set up the wireless LAN network See Using the Wireless LAN page 49 for more information When you connect your computer to the Internet be sure to take appropriate security measures to protect the computer against online threats IRX 4860_BGN Depending on the service contract with your...

Page 47: ...end of the phone cable 1 into the modem port on the computer 2 Plug the other end into the wall jack 2 Your computer does not work with party lines cannot be connected to a coin operated telephone and may not work with multiple telephone lines or a private branch exchange PBX Some of these connections may result in excess electrical current and could cause a malfunction in the built in modem If yo...

Page 48: ... Using the Network LAN You can connect your computer to 1000BASE T 100BASE TX 10BASE T type networks with a LAN cable Connect one end of a LAN cable not supplied to the network LAN port on the computer and the other end to your network For detailed settings and devices required for LAN access ask your network administrator IRX 4860_BGN You need to unfold the tilt feet before using the network LAN ...

Page 49: ...AN Using the Wireless LAN WLAN all your digital devices with the built in WLAN function communicate freely with each other through a network A WLAN is a network in which a user can connect to a Local Area Network LAN through a wireless radio connection The WLAN supports all normal LAN connectivity but with the added benefits of mobility and roaming You can still access information Internet intrane...

Page 50: ...on See the SmartWi Connection Utility Help for more information To access this on screen guide 1 Click Start All Programs and SmartWi Connection Utility 2 Click SmartWi Connection Utility Help In some countries using WLAN products may be restricted by the local regulations e g limited number of channels Therefore before activating the WLAN function read the Safety Information carefully US model_EN...

Page 51: ... both WPA2 and WPA are specifications of standards based on interoperable security enhancements that increase the level of data protection and access control for existing Wi Fi networks WPA is designed to be forward compatible with the IEEE 802 11i specification It utilizes the enhanced data encryption Temporal Key Integrity Protocol TKIP in addition to user authentication using 802 1X and Extensi...

Page 52: ...ies to minimize interference from other devices that use the same band are employed on wireless LAN compatible devices such interference may cause lower communication speed narrower communication range or broken wireless connections The communication speed varies depending on the distance between communication devices existence of obstacles between such devices the device configuration the radio c...

Page 53: ... an access point ad hoc The IEEE 802 11a standard using the 5 GHz band and the IEEE 802 11n draft standard using the 2 4 GHz or 5 GHz band are not available on ad hoc networks 1 Turn on the WIRELESS switch 2 Click the VAIO Smart Network icon on the taskbar and select Show main window 3 Click the switch next to your desired wireless option s to toggle it to On in the VAIO Smart Network window Make ...

Page 54: ...idges the wireless and wired LAN and acts as a central controller for the wireless LAN network The access point coordinates transmission and reception from multiple wireless devices within a specific range The access point will select which channel to use on an infrastructure network For details on how to select the channel that will be used by the access point see the manual that came with your a...

Page 55: ... GVD model_BGN Wireless LAN communication IEEE 802 11a standard using only the 5 GHz band available on selected models only is disabled by default To enable 5 GHz band communication you need to select the option to use the 5 GHz band or both the 2 4 GHz and 5 GHz bands from the drop down list for Wireless LAN Settings in the VAIO Smart Network settings window GVD model_END China model_BGN Wireless...

Page 56: ...ile accessing remote documents files or resources may result in data loss Except US model_END Except US model_BGN Using the Wireless WAN Using the wireless WAN WWAN allows your computer to connect to the Internet through the wireless network wherever there is the mobile phone coverage Euro model_BGN The WWAN may not be available in some countries or areas See Wireless WAN Regulations Guide in Regu...

Page 57: ...offer from the VAIO selected telecom operator In that case the SIM card is either in the operator SIM pack inside the carton box or already inserted in the SIM card slot If the SIM card is not provided with your computer you can purchase one from your preferred telecom operator To insert a SIM card 1 Turn off your computer 2 Remove the battery pack from the computer 3 Remove the SIM card 1 by push...

Page 58: ...ay either by bending or exerting pressure on the card 5 Reinstall the battery pack Make sure the battery pack is installed properly Starting the Wireless WAN Communications To start the wireless WAN communications Euro model_BGN 1 Turn on the WIRELESS switch 2 Click the VAIO Smart Network icon on the taskbar and select Show main window 3 Click the switch next to Wireless WAN to toggle it to On in ...

Page 59: ...tion of your telecom operator Euro model_END GVD model_BGN 1 Turn on the WIRELESS switch 2 Click the VAIO Smart Network icon on the taskbar and select Show main window 3 Click the switch next to Wireless WAN to toggle it to On in the VAIO Smart Network window 4 Launch the Windows Network Connection 5 Enter your PIN code when prompted 6 If requested enter the APN information of your telecom operato...

Page 60: ... the Bluetooth function To use the Bluetooth function you first need to set up the Bluetooth function Use the SmartWi Connection Utility to set up the Bluetooth function See the SmartWi Connection Utility Help for more information To access this on screen guide 1 Click Start All Programs and SmartWi Connection Utility 2 Click SmartWi Connection Utility Help US model_END Euro model_BGN You can esta...

Page 61: ... Bluetooth wireless technology has an authentication function which allows you to determine with whom you choose to communicate With the authentication function you can prevent any anonymous Bluetooth devices from accessing your computer The first time two Bluetooth devices communicate a common passkey a password required for authentication should be determined for both devices to be registered On...

Page 62: ...other Bluetooth device you first need to set up the Bluetooth function For setting up and using the Bluetooth function search Windows Help and Support for Bluetooth information US model_BGN Be sure to turn on the WIRELESS switch before starting the Bluetooth function US model_END Except US model_BGN 1 Turn on the WIRELESS switch ...

Page 63: ...ations 1 Turn off the Bluetooth device that is communicating with your computer 2 Click the switch next to Bluetooth to toggle it to Off in the VAIO Smart Network window Except US model_END Notes on Using the Bluetooth Function The data transfer rate varies depending on the following conditions Obstacles such as walls located between devices Distance between devices Material used in walls Proximit...

Page 64: ...is a frequent occurrence with Bluetooth technology and is not a malfunction The 2 4 GHz band with which Bluetooth devices or wireless LAN devices work is used by various devices Bluetooth devices use the technology to minimize the interference from other devices that use the same wave length Simultaneous use of the Bluetooth function and wireless communication devices however may cause radio inter...

Page 65: ... On in the VAIO Smart Network window Make sure the WIRELESS indicator light turns on Driver software will be installed when you first activate the GPS function on the VAIO Smart Network Using the VAIO Location Search The VAIO Location Search feature takes advantage of GPS functions on a Wide Area Network WAN module to obtain and provide location information such as your current location or nearby ...

Page 66: ...tings to customize the VAIO Location Search To customize the VAIO Location Search 1 Click Start All Programs and VAIO Control Center 2 Click Location Info GPS and then VAIO Location Search Settings 3 Select the desired tab in the right pane and change the settings 4 Once finished click OK Alternatively you can click the Settings Help icon on the VAIO Location Search toolbar to access the setup win...

Page 67: ...2 Using the Multiple Monitors Function page 73 Connecting a USB Device page 74 Connecting an Optical Disc Drive IRX 4860_BGN To use optical disc media with your computer connect an external optical disc drive not supplied to your computer IRX 4860_END Features and options in this section may not be available on your computer See the specifications to find out about the configuration of your comput...

Page 68: ...c drive for the detailed instructions on connecting the USB cable to the drive Disconnecting an Optical Disc Drive You can disconnect an optical disc drive while your computer is either on or off Disconnecting the drive while the computer is in a power saving mode Sleep or Hibernate however may cause the computer to malfunction To disconnect an optical disc drive To disconnect an optical disc driv...

Page 69: ...Unplug the USB cable from the computer Connecting External Speakers or Headphones You can connect external sound output devices not supplied such as speakers or headphones to your computer To connect external speakers Make sure your speakers are designed for computer use Turn down the volume of the speakers before you turn them on Connect external speakers 1 to the headphones jack 2 i with a speak...

Page 70: ...ect a computer display or a projector Except IRX 4860_BGN 1 If you want to connect a computer display an analog monitor plug one end of the display s power cord 1 into your display if necessary and the other end into an AC outlet 2 Plug the display cable 2 into the monitor port 3 a on the computer 3 If you want to connect a projector plug the projector s power cord 4 into an AC outlet 4 Plug one e...

Page 71: ... the display cable 2 into the monitor port 3 a on the computer 4 If you want to connect a projector plug the projector s power cord 4 into an AC outlet 5 Plug one end of the display cable 5 into the monitor port on the projector and the other end into the monitor port 3 on the computer 6 Plug one end of the speaker cable 6 into the headphones jack on the projector and the other end into the headph...

Page 72: ... computer IRX 4860_END You may not be able to display the same contents on your computer screen and the external display or projector at the same time depending on the type of your external display or projector Turn on the external display before turning on your computer To select a display mode with the Fn F7 keys You can select a display mode with the Fn F7 keys See Combinations and Functions wi...

Page 73: ... an external display connected to the monitor port your computer screen and the external display can function as a single desktop You can move the cursor from one display to the other This allows you to drag objects such as an open application window or a toolbar from one display to the other To use the Multiple Monitors function IRX 4860_BGN You need to unfold the tilt feet before using the monit...

Page 74: ...cross two displays Otherwise your software may not work properly Set fewer colors or a lower resolution for each display 1 Right click on the desktop and select Screen resolution 2 Click the drop down list next to Multiple Displays select Extend these displays and then click OK Additionally you can set the display colors and resolution for each display and customize the Multiple Monitors function ...

Page 75: ...on of Windows to print documents For information on how to remove a USB device see the manual that came with the device To protect your computer and or USB devices from damage observe the following When moving the computer with USB devices connected avoid exposing the USB ports to shock or impact Do not put the computer into a bag or carrying case when it has USB devices connected GVD model_BGN Th...

Page 76: ...o protect your computer from unauthorized access The hard disk password provides additional security for the data stored on your built in storage device If you set the hard disk password other users will not be able to access the data without knowing the password even if the password protected built in storage device is removed from your computer and is installed in another computer Adding the Pow...

Page 77: ... setup screen appears If not restart the computer and press the F2 key several times when the VAIO logo appears 3 Press the or key to select Security to display the Security tab select Set Machine Password and then press the Enter key 4 On the password entry screen enter the password twice and press the Enter key The password can be up to 32 alphanumeric characters including spaces long 5 Select P...

Page 78: ...select Exit Setup and then press the Enter key At the confirmation prompt press the Enter key Changing Removing the Power on Password To change or remove the power on password machine password 1 Turn on the computer 2 Press the F2 key when the VAIO logo appears The BIOS setup screen appears If not restart the computer and press the F2 key several times when the VAIO logo appears 3 Enter the machin...

Page 79: ...then press the Enter key To remove the password leave the Enter New Password and Confirm New Password fields blank and press the Enter key 6 Press the or key to select Exit select Exit Setup and then press the Enter key At the confirmation prompt press the Enter key Adding the Hard Disk Password The hard disk password provides additional security for the data stored on your built in storage device...

Page 80: ... substitute fingerprint authentication for password entry when turning on your computer For more information see Using Fingerprint Authentication Except IRX 4860_END To add the hard disk password 1 Turn on the computer 2 Press the F2 key when the VAIO logo appears The BIOS setup screen appears If not restart the computer and press the F2 key several times when the VAIO logo appears If you have set...

Page 81: ...rn on the computer 2 Press the F2 key when the VAIO logo appears The BIOS setup screen appears If not restart the computer and press the F2 key several times when the VAIO logo appears If you have set the power on password enter your power on password 3 Press the or key to select Security to display the Security tab select Hard Disk Password and then press the Enter key The Hard Disk Password entr...

Page 82: ...ty tab select Hard Disk Password and then press the Enter key The Hard Disk Password entry screen appears 4 Select Enter Master and User Passwords and press the Enter key 5 Enter the current password for Enter Current Hard Disk Master Password and press the Enter key 6 Press the Enter key without entering any letter for the remaining fields 7 Press the Enter key when the success message appears 8 ...

Page 83: ...ess the M or m key to select Intel R Virtualization Technology or Intel R VT press the Enter key select Enabled and press the Enter key If the Advanced tab is not displayed in the BIOS setup window or you cannot select Intel R Virtualization Technology Intel VT is not available on the computer 5 Press the or key to select Exit select Exit Setup and then press the Enter key At the confirmation prom...

Page 84: ...enhance the Windows power management functions to ensure better operation of your computer and longer battery life Selecting a Power Plan When you start the computer a power status icon appears on the taskbar This icon indicates what kind of power source you are using at that time for example AC power Click this icon to display the window that shows your power status To select a power plan 1 Right...

Page 85: ...IO Computer Using the VAIO Power Management 3 Click the VAIO Power Management tab Change the settings for each item 4 Click OK You can check the current power plan settings with Power Management Viewer in the VAIO Control Center ...

Page 86: ...3 Using the Power Source page 94 Handling the Built in Camera page 95 Handling Discs page 95 Using the Battery Pack page 96 Handling Memory Stick page 97 Handling the Built in Storage Device page 97 Safety Information Computer Use your computer on a solid stable surface Except China_BGN Except Euro_BGN Provide adequate air circulation to prevent internal overheating Do not place your computer on p...

Page 87: ...del_END Euro model_BGN We advise not to use your computer directly on your lap The temperature of the bottom of the unit may rise during normal operation and after an extended period of time could cause discomfort or burns Provide adequate air circulation to prevent internal overheating Do not place your computer on porous surfaces such as rugs blankets couches or beds or near draperies that may b...

Page 88: ...ery pack and AC adapter that are provided with this product If either of these items needs to be replaced during the life of the product be sure to use a compatible genuine Sony battery pack or AC adapter Information about compatible models can be found at the following URLs For customers in USA and Canada http www sony com vaio For customers in Latin American countries or areas http www sony net ...

Page 89: ...ned for this model If an unauthorized battery pack is installed the battery pack will not be charged and the computer will not function Euro model_END GVD model_BGN For your safety it is highly recommended that you use genuine Sony rechargeable battery packs and AC adapters that meet the quality assurance standard supplied by Sony for your VAIO computer Some VAIO computers may only function with a...

Page 90: ...specially at pedestrian crossings Preventing hearing damage Avoid using headphones at high volume Hearing experts advise against continuous loud and extended play If you experience a ringing in your ears reduce the volume or discontinue use Memory Stick Keep Memory Stick and Memory Stick adaptors out of reach of children There is a risk of swallowing them Care and Maintenance Information Computer ...

Page 91: ...urface from the center out If the disc is badly soiled moisten a soft cloth with water wring it out well and use it to wipe the surface of the disc from the center out Wipe off any remaining moisture with a dry soft cloth Handling Your Computer If you drop a solid object or any liquid onto your computer shut down the computer unplug it and remove the battery pack You may want to have the computer ...

Page 92: ...e the computer to malfunction IRX 4860_END Your computer uses high frequency radio signals and may cause interference to radio or TV reception If this occurs relocate the computer a suitable distance away from the set Do not use cut or damaged connection cables US model_BGN If your computer is brought directly from a cold location to a warm one moisture may condense inside the computer In such a c...

Page 93: ...ta regularly Do not exert pressure on the LCD screen or its edges when opening the LCD screen lid or lifting your computer The LCD screen may be sensitive to pressure or added stress and exerting pressure may damage the screen or cause it to malfunction To open the computer hold the base with one hand and gently lift the LCD screen lid with the other To carry the computer with the lid open be sure...

Page 94: ...ly appear on the LCD screen This is a normal result of the manufacturing process and does not indicate a malfunction Do not change the LCD screen orientation setting in the Tablet PC Settings window even when there are change options available for selection as this may make your computer unstable Sony assumes no liability for any malfunctions arising from changes to the settings Do not exert press...

Page 95: ...tured images Do not let the direct sunlight get into the lens of the built in camera regardless of your computer s power state as it may cause the camera to malfunction Except IRX 4860_BGN The built in camera is disabled while videos or still images are imported from an i LINK compatible device connected to the i LINK port Except IRX 4860_END Handling Discs Fingerprints and dust on the surface of ...

Page 96: ... Except US model_END US model_BGN Do not charge the battery pack in any way other than as described in this user guide or as designated by Sony in writing US model_END China model_BGN Do not charge the battery pack in any way other than as described in this user guide or as designated by Sony in writing China model_END While the battery pack is in use or being charged heat builds up in the battery...

Page 97: ...ect sunlight High humidity Corrosive substances Use the storage case supplied with Memory Stick Be sure to make a backup copy of your valuable data When using Memory Stick Duo do not use a fine tipped pen to write on the label adhered to Memory Stick Duo Exerting pressure on the media may damage internal components Handling the Built in Storage Device The built in storage device hard disk drive or...

Page 98: ...while the power is on Do not turn off the power or restart your computer while reading or writing data to the hard disk drive Do not use your computer in a place subject to extreme changes in temperature China model_BGN Do not use your computer in a place at 3 000 meters or higher above sea level The hard disk drive may not work properly under such an environment due to low air pressure China mode...

Page 99: ...customers in Spanish speaking Latin American countries or areas http esupport sony com LA For customers in Brazil http esupport sony com BR US model_END Except US model_BGN This section describes how to solve common problems you might encounter when using your VAIO computer Many problems have simple solutions Try these suggestions before contacting VAIO HelpdeskVAIO LinkVAIO HelpdeskSony Computing...

Page 100: ...inting page 125 Speakers page 125 Touch Pad page 127 Keyboard page 128 Floppy Disks page 128 Audio Video page 129 Memory Cards page 131 Peripherals page 132 Computer What should I do if my computer does not start Make sure your computer is securely plugged into a power source and turned on and the power indicator light is lit Make sure the battery pack is installed properly and charged ...

Page 101: ...nsation may cause your computer to malfunction If this occurs do not use the computer for at least one hour Check that you are using the supplied Sony AC adapter For your safety use only the genuine Sony rechargeable battery pack and AC adapter which are supplied by Sony for your VAIO computer What should I do if the green power indicator light turns on but my screen remains blank Press the Alt F4...

Page 102: ...edure does not work press and hold the power button until the computer turns off Turning off your computer with the Ctrl Alt Delete keys or the power button may cause loss of unsaved data Unplug the AC adapter and remove the battery pack Wait three to five minutes Reinstall the battery pack plug the AC adapter and then press the power button to turn on your computer Try reinstalling the software C...

Page 103: ...nstalled properly To resolve this problem turn off your computer and remove the battery pack Then reinstall the battery pack to the computer For details see Installing Removing the Battery Pack page 25 US model_BGN If the problem persists after performing the above it means the installed battery pack is not compatible Remove the battery pack and contact an authorized Sony Service Center To find th...

Page 104: ... is not compatible Remove the battery pack and contact an authorized Sony Service Center To find the nearest center or agent see Finding More about Your VAIO Computer page 6 US model_END Except US model_BGN If the problem persists after performing the above it means the installed battery pack is not compatible Remove the battery pack and contact VAIO HelpdeskVAIO LinkVAIO HelpdeskSony Computing Su...

Page 105: ...tering the password What should I do if my game software does not work or it keeps crashing Check the web site of the game if there are any patches or updates to download Make sure you have installed the latest video driver software On some VAIO models the graphics memory is shared with the system The optimal graphic performance in such a case is not guaranteed What should I do if I cannot remembe...

Page 106: ...6 key to change the boot device order IRX 4860_END Except IRX 4860_BGN 6 Press the M or m key to select your desired priority under Boot Priority and press the Enter key 7 Press the M or m key to select the device to which you want to assign the priority and press the Enter key Except IRX 4860_END 8 Press the or key to select Exit select Exit Setup and then press the Enter key At the confirmation ...

Page 107: ...11 key when the VAIO logo appears How do I reduce the volume of the recovery partition Your built in storage device contains the recovery partition where the data for the system recovery is stored If your computer includes a solid state drive you might want to reduce the volume of the recovery partition by following these steps Except IRX 4860_BGN 1 Insert a recovery disc into the optical disc dri...

Page 108: ...recovery The applications and data you added on the storage drive before reducing the volume of the recovery partition will all be lost Once you have reduced the volume of the recovery partition you need the recovery disc s for later system recovery How do I check the volume of the recovery partition Your built in storage device contains the recovery partition where the data for the system recover...

Page 109: ...ternet to download the updates 1 Click Start and Control Panel 2 Click System and Security 3 Click Action Center 4 Follow the on screen instructions to set up automatic or scheduled updates How do I keep my antivirus software updated US model_BGN You can keep the Norton Internet Security software program current with the latest updates from Symantec Corporation To download and install the latest s...

Page 110: ...w the on screen instructions to download updates See the help file included with your software program for more information Except US model_END Battery How do I find the battery charging status You can check the charge indicator for the battery charging status See Charging the Battery Pack page 28 for more information When is my computer using AC power When your computer is connected to an AC outl...

Page 111: ...ttery power but some software programs and peripheral devices prevent the system from entering Hibernate mode If you are using a program that prevents the system from entering Hibernate mode save your data frequently to avoid losing data See Using Hibernate Mode page 32 for information on how you can manually activate Hibernate mode Built in Camera Why does the viewfinder show no images or poor qu...

Page 112: ...ange the direction of the camera or the brightness of camera images In some software applications you can set an appropriate value to one of the camera properties e g light source flicker etc to eliminate flicker noise Why is the video input from the built in camera suspended for a few seconds The video input may be suspended for a few seconds if a shortcut key with the Fn key is used the CPU load...

Page 113: ... 5 GHz band make sure the option to use the 5 GHz band or both the 2 4 GHz and 5 GHz bands is selected for Wireless LAN Settings in the VAIO Smart Network settings window Wireless LAN communication IEEE 802 11a standard using only the 5 GHz band available on selected models only is disabled by default Euro model_END GVD model_BGN If you want to connect your computer to a wireless LAN access point ...

Page 114: ...at your access point is selected Make sure the encryption key is correct Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power Options window Selecting any other option may result in a communication failure To change the settings follow these steps 1 Right click the power status icon on the taskbar and select Power Options 2 Click Change plan settings 3 Click Change ...

Page 115: ...u are using a wireless LAN access point the device may be temporarily overloaded depending on how many other devices are communicating via the access point If your access point interferes with other access points change the access point channel See the manual that came with your access point for more information Make sure Maximum Performance is selected for Wireless Adapter Settings in the Power O...

Page 116: ...I change the encryption key Two computers with the wireless LAN function may lose a peer to peer network connection if the encryption key is changed You can either change the encryption key back to the original profile or re enter the key on both computers so the key matches Except US model_BGN What should I do if my computer cannot connect to the wireless WAN Make sure the battery pack is install...

Page 117: ...less WAN function visit the VAIO support web site at http www vaio link com troubleshoot wwan regularly Euro model_END Except US model_END Bluetooth Technology What should I do if other Bluetooth devices cannot find my computer Make sure both devices have the Bluetooth function enabled Make sure the WIRELESS switch is on and the WIRELESS indicator light is lit on your computer You cannot use the B...

Page 118: ...allow other Bluetooth devices to communicate with your computer follow these steps 1 Click Start and Devices and Printers 2 Right click the Bluetooth device icon and click Bluetooth settings 3 Click the Options tab and select the Allow Bluetooth devices to find this computer check box What should I do if other Bluetooth devices cannot connect to my computer Check the suggestions in What should I d...

Page 119: ...y used by Bluetooth and wireless LAN devices is also used by other devices Bluetooth devices incorporate technology that minimizes interference from other devices using the same wavelength however communication speed and connection range may be reduced Interference from other devices may also stop communications altogether Connection capability is affected by distance and obstructions You may need...

Page 120: ...rative rights Why can t I use the Bluetooth devices when I switch users If you switch users without logging off your system the Bluetooth devices will not work Be sure to log off before switching users To log off your system click Start the arrow next to the Shut down button and Log off Why can t I exchange business card data with a mobile phone The business card exchange function is not supported...

Page 121: ...ooth settings 3 Click the Options tab and select the Show the Bluetooth icon in the notification area check box Except US model_END Euro model_BGN GPS What should I do if I cannot use the GPS function Make sure the WIRELESS switch is on and the WIRELESS indicator light is lit on your computer Make sure the switch next to GPS is set to On in the VAIO Smart Network window What should I do if I canno...

Page 122: ...ower indicator light is lit If your computer is running on battery power make sure the battery pack is installed properly and is charged See Using the Battery Pack page 24 for more information If the display output is directed to the external display press the Fn F7 keys See Combinations and Functions with the Fn Key page 34 for more information What should I do if I do not see proper images or vi...

Page 123: ...restart video playback See Selecting Display Modes page 72 for changing the display output Alternatively you can press the Fn F7 keys to change the display output See Combinations and Functions with the Fn Key page 34 for more information The video memory of your computer may be insufficient for displaying high resolution videos In such a case lower the resolution of the LCD screen To change the s...

Page 124: ...ay brightness 7 Click your desired item and adjust the LCD brightness setting What should I do if the external display remains blank If you cannot change the display output with the Fn F7 keys you need to change the settings for the external display with the VAIO Control Center To change the settings launch the VAIO Control Center select the control item for the external display and then click to ...

Page 125: ...formation If your printer is not functioning after your computer resumes from a power saving mode Sleep or Hibernate then restart the computer If the bidirectional communication functions are provided with your printer disabling the functions on your computer may enable printing Follow these steps 1 Click Start and Devices and Printers 2 Right click the printer icon and select Properties 3 Click t...

Page 126: ... sound from the built in speaker If you are using a program that has its own volume control make sure the volume control is properly set See the program s help file for more information The volume may have been turned off by the Fn F2 keys Press them once again The volume may have been minimized by the Fn F3 keys Keep pressing the Fn F4 keys to turn up the volume loud enough to hear sound Check th...

Page 127: ... connecting a mouse to your computer See Using the Touch Pad page 35 Make sure that a mouse is not connected to your computer If the pointer does not move while a software application is running press the Alt F4 keys to close the application window If the Alt F4 keys do not work press the Windows key once and then the key several times select Restart with the M or m key and press the Enter key to ...

Page 128: ...ards and Languages tab 4 Change the settings as desired What should I do if I cannot enter certain characters with the keyboard If you cannot enter U I O P J K L M and so on the Num Lk key may be activated Check that the Num lock indicator light is unlit If the Num lock indicator is lit press the Num Lk key to turn it off before entering these characters Floppy Disks Why doesn t the Safely Remove ...

Page 129: ...t What should I do if I cannot write data to a floppy disk Make sure the floppy disk is properly inserted in the drive If the disk is inserted properly and you are still unable to write data to it the disk may be full or write protected You can either use a floppy disk that is not write protected or disable the write protect feature Audio Video How do I turn off the Windows startup sound To turn o...

Page 130: ...d output device connected to the HDMI output port optical output port or headphones jack Except IRX 4860_BGN You need to change the sound output device if you want to hear sound from the device connected to a port such as the HDMI output port optical output port or headphones jack For the detailed procedure see How do I change the sound output device page 130 If you still hear no sound from the so...

Page 131: ...ns and or functions may become unavailable and sound interruptions dropped frames and playback failure may occur depending on the configuration of your computer Memory Cards What should I do if I cannot find any memory card icons in the Computer window The Memory Stick Duo icon and the SD MMC icon do not appear in the Computer window before you insert either of the media Insert Memory Stick or a m...

Page 132: ...d I do if I cannot connect a USB device If applicable check the USB device is turned on and using its own power supply For example if you are using a digital camera check if the battery is charged If you are using a printer check if the power cable is connected properly to the AC outlet Try using another USB port on your computer The driver software could be installed to the specific port you used...

Page 133: ...lt in devices on your computer may have been disabled in the BIOS setup screen USB ports PC Card slot i LINK port Follow the steps and the tip in Disabling Built in Devices Customizing Your VAIO Computer Protecting Data from Unauthorized Use Disabling Built in Devices to enable your desired port s or slot s Except IRX 4860_END ...

Page 134: ...ration Except IRX 4860_END IRX 4860_BGN Sony the Sony logo Memory Stick Memory Stick Duo MagicGate OpenMG OpenMG X Memory Stick PRO Duo Memory Stick PRO Memory Stick PRO HG Duo Memory Stick Micro M2 the Memory Stick logo Micro Vault Micro Vault EX MOTION EYE Sony Style DVgate DVgate Plus VAIO Care VAIO Media VAIO Media Music Server VAIO Media Photo Server VAIO Media Console VAIO Sphere VAIO World ...

Page 135: ...tion is under license Other trademarks and trade names are those of their respective owners SD Logo is a trademark SDHC Logo is a trademark IRX 4860_END AVCHD is a trademark of Panasonic Corporation and Sony Corporation Dolby is a registered trademark of Dolby Laboratories All other names of systems products and services are trademarks of their respective owners In the manual the or marks may not ...

Page 136: ...rademark of Sony used only to designate that a product contains an IEEE 1394 connection Roxio Easy Media Creator is a trademark of Sonic Solutions WinDVD for VAIO and WinDVD BD for VAIO are trademarks of InterVideo Inc ArcSoft and the ArcSoft logo are registered trademarks of ArcSoft Inc ArcSoft WebCam Companion is a trademark of ArcSoft Inc ATI and ATI Catalyst are trademarks of Advanced Micro De...

Page 137: ...ll other names of systems products and services are trademarks of their respective owners In the manual the or marks are not specified Specifications are subject to change without notice All other trademarks are trademarks of their respective owners Not all the software listed above may be delivered with your model See the online specifications to find out what software is available for your model...

Page 138: ... trademarks of Sony Corporation Except IRX 4860_END Intel Pentium and Intel SpeedStep are trademarks or registered trademarks of Intel Corporation Microsoft MS DOS Windows and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries IRX 4860_BGN The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SI...

Page 139: ...ications are subject to change without notice All other trademarks are trademarks of their respective owners GVD model_BGN See the printed specifications sheet to find out what software is available for your model GVD model_END China model_BGN Not all the software listed above may be delivered with your model China model_END Except US model_END Except Euro_END ...

Page 140: ...s manual the software or other information contained herein or the use thereof In the manual the or marks are not specified Sony Corporation reserves the right to make any modification to this manual or the information contained herein at any time without notice The software described herein is governed by the terms of a separate user license agreement Sony Corporation is not liable and will not c...

Page 141: ... 2009 Sony Corporation n ...

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