Sony VAIO PCG-NV200 Series User Manual Download | Manualshive

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Troubleshooting and Support

This section describes how to solve common problems you may encounter when using your computer. Many problems have
simple solutions, so try these suggestions before you contact Sony Computing Support (

http://www.sony.com/pcsupport

).

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Troubleshooting Your Computer



Troubleshooting Batteries

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Troubleshooting the Printer

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Troubleshooting the Mouse and Touch Pad

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Troubleshooting the Modem

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Troubleshooting Networks

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Troubleshooting DVDs and CDs

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Troubleshooting i.LINK Drives

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Troubleshooting Floppy Disk Drives

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Troubleshooting PC Cards

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Troubleshooting Audio-Video Connections

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Troubleshooting the computer screen (LCD)



Troubleshooting Memory Stick Media



Troubleshooting Programs



Computer Support Information

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Summary of Contents for VAIO PCG-NV200 Series

Page 1: ...reinstalled software programs In the left navigation window click the topics you want to learn more about and that information will be displayed in this main window View the Electronic Flyer which provides updates and supplemental information about your computer View the VAIO Computer Specifications which lists your computer s hardware specifications and preinstalled software information such as d...

Page 2: ...ry and an AC adapter This chapter explains how to install and use these supplied accessories to power your computer It also describes ways you can efficiently utilize the battery as a power source Using AC Power Using the Battery Conserving Battery Power Page 2 ...

Page 3: ... computer immediately use the supplied AC adapter as the power source While the computer uses AC power it automatically charges the battery if it is inserted See Using the Battery for more information on installing and using your battery Connecting the AC adapter Turning on the computer Page 3 ...

Page 4: ...cable attached to the AC adapter into the DC IN port on your computer Connecting the AC Adapter to the Computer 2 Plug one end of the power cord into the AC adapter and plug the other end into an AC outlet Use only the supplied AC adapter with your computer Page 4 ...

Page 5: ...n until the power indicator turns on Turning on the Computer If you hold the power button down the computer turns off 3 If necessary adjust the brightness controls for the computer screen LCD as follows To increase light intensity press the Fn F5 keys Press the Up Arrow key or the Right Arrow key To decrease light intensity press the Fn F5 keys Press the Down Arrow key or the Left Arrow key Page 5...

Page 6: ...ys you can purchase a second rechargeable battery to extend your computing time Regardless how many batteries you use you can always extend the life of the battery by conserving power See Conserving Battery Power for more information Inserting a battery Removing a battery Displaying battery information Charging a battery Notes on batteries Frequently asked questions The battery that comes with you...

Page 7: ...s the battery Inserting a Battery 3 Push the battery bay cover up until it clicks into place Some software programs and peripheral devices prevent the system from activating Hibernate mode when the battery is low or the computer is running on AC power To avoid loss of data when using battery power you should save your data frequently and manually activate a power management mode such as Standby or...

Page 8: ...n remove the battery when the computer is on or off If the computer is on connect the AC adapter and exit a power saving mode before you remove the battery To remove a battery 1 Push the battery bay cover down to open it 2 Pull the battery out of the battery bay Removing a Battery 3 Push in and lift up the battery bay cover until it clicks into place Page 8 ...

Page 9: ...0 percent or approximately 2 hours and 40 minutes of battery charge left Battery Information Toolbar Percentage indicator Displays the percentage of the remaining charge Time indicator Displays estimated time hours minutes remaining before the battery fully discharges also known as the time to empty To close the Battery Information toolbar 1 Right click the Battery Information toolbar 2 Select Too...

Page 10: ...er s alarm settings on this window Click Help in the lower right corner of the window for more information The battery icons that appear on the Battery Information toolbar and the Battery Information window indicate the current status of the installed battery Battery icon Battery status Charging Fully charged Discharging No battery Page 10 ...

Page 11: ... or off However the battery will charge faster when the computer is off Charging the battery takes several hours See your VAIO Computer Specifications on the Welcome page for the approximate time needed to charge your battery Charge the battery at temperatures between 50 F and 80 F 10 C to 30 C Lower temperatures require more time to charge 1 Insert the battery into the battery bay 2 Connect the A...

Page 12: ... use or being discharged the battery heats up This is normal and is not cause for concern Keep the battery away from all sources of heat Keep the battery dry Do not open or disassemble the battery Do not expose the battery to any mechanical shock Battery life is shorter in a cold environment because of decreased battery efficiency at low temperatures Page 12 ...

Page 13: ...ormation When is the computer using AC power When the computer is directly connected to the AC adapter it uses AC power even if a battery is installed When should I recharge the battery When the battery level falls below 10 percent When both the battery and power indicators blink When you have not used the battery for a long time Page 13 ...

Page 14: ...ing modes and PowerPanel utility to conserve battery power Conserving battery power may significantly extend your computing time depending on how you use your computer Using power saving modes Using PowerPanel utility Frequently asked questions Page 14 ...

Page 15: ... consumes the lowest level of power Your computer enters Hibernate mode when the remaining battery charge drops below 5 percent regardless of the setting you select Some software programs and peripheral devices prevent the system from entering Hibernate mode If you are using a program that prevents the system from entering Hibernate mode save your data frequently to avoid data loss To activate Sta...

Page 16: ...gement automatically loads the AC profile unless you disable this feature Games Disables the display and the Hard Disk Standby timer Presentation Keeps the display on at all times while it conserves power This option is ideal for slide show presentations You can establish settings for LCD Video Standby Hard Disk Standby and Standby mode to optimize power management for your system Camera Optimizes...

Page 17: ...These selections are listed in order from the greatest to least amount of power consumed System Standby Timer Controls the time it takes the system to activate the Standby mode when it is idle The longer you allow the computer to sit idle while it is not in a power saving mode the more power the computer will consume Hibernate Timer Controls the time it takes the system to activate the Hibernate m...

Page 18: ...nly turns off power to the hard disk drive i LINK Port Controls the power supply to the i LINK port You can disable power to the i LINK port to conserve power Memory Stick Port Power saving Controls the power supply to the Memory Stick slot You can disable power to the Memory Stick slot to conserve power 1 Slows the processor speed Page 18 ...

Page 19: ...that prevents the system from entering Hibernate mode save your data frequently See Using power saving modes for information on how you can manually activate Hibernate mode When should I replace the battery If after fully charging the battery the battery power is still low the battery may be reaching the end of its life and should be replaced Why is the battery warm While the battery is in use or ...

Page 20: ...Internet and Network Connections Internet Connections Network Connections Connecting Another VAIO Computer Page 20 ...

Page 21: ...nnecting to the Internet and choosing an Internet service provider ISP or setting up an existing account When you connect to the Internet you can register your VAIO computer use online services and gain access to Sony Computing Support Setting up a dial up Internet connection Setting up an Ethernet Internet connection Customizing your Internet connection Frequently asked questions Page 21 ...

Page 22: ...ected to a coin operated telephone and may not work with multiple telephone lines or a private branch exchange PBX Some of these connections may result in excess electrical current and could cause a malfunction in the internal modem If you connect a telephone cable coming through a splitter the modem or connected device may not work properly To set up a dial up connection to the Internet 1 Connect...

Page 23: ... Cable 2 Plug one end of the Ethernet cable into your computer s Ethernet port and the other into the network connection To set up an Ethernet connection to the Internet 1 Connect your computer to a network connection See To connect an Ethernet cable for more information 2 Click Start point to All Programs Accessories Communications and click New Connection Wizard The New Connection Wizard appears...

Page 24: ...ou can also regulate content and set your browsing preferences To open the Internet Properties dialog box 1 Click Start on the Windows taskbar and then Control Panel 2 Click Network and Internet Connections and then Internet Options The Internet Properties dialog box appears 3 Click the tabs to view options 4 Make changes and click Apply to activate your changes 5 Click OK Page 24 ...

Page 25: ...y CD s for more information Why is my modem connection slow Your computer is equipped with a V 90 compatible modem Many factors may influence modem connection speed including telephone line noise or compatibility with telephone equipment such as fax machines or other modems If you think your modem is not connecting properly to other PC based modems fax machines or your Internet Service Provider IS...

Page 26: ... to gain access to remote and local area networks LANs using wireless Ethernet or dial up connections For more information about networking click Start Help and Support and then Networking and the Web Using Ethernet and dial up connections Using wireless LAN connections Checking your network connection status Frequently asked questions Types of Networks Page 26 ...

Page 27: ...munications and click Network Setup Wizard The Network Setup Wizard appears The Network Setup Wizard 3 Click Next 4 Follow the on screen instructions Only connect 10BASE T and 100BASE TX cables to the Ethernet port Do not connect any other type of network cable or any telephone cable Connecting cables other than those listed above may result in an electric current overload and could cause a malfun...

Page 28: ...Programs Accessories Communications and click New Connection Wizard 3 Click Next If you are prompted to the Local Information dialog box follow the on screen instructions 4 Click Connect to the network at my workplace and then click Next 5 Follow the on screen instructions 6 Ask your network administrator for the detailed settings and devices needed to connect to an existing network Page 28 ...

Page 29: ...There are two types of wireless connections An infrastructure network is one that extends an existing wired local network to wireless devices by providing an access point The access point bridges the wireless and wired LAN and acts as a central controller for the wireless LAN The access point coordinates transmission and reception from multiple wireless devices within a specific range A computer t...

Page 30: ...PC Cards for more information The Wireless LAN indicator lights up 2 From the Start menu click Control Panel Network and Internet Connections and then click Network Connections 3 Right click Wireless Network Connection and select Properties The Wireless Network Connection Properties dailog box appears 4 Click the Wireless Networks tab and then click Add Setting Wireless Network Connection Properti...

Page 31: ...Type up to 32 ASCII characters in the Network name SSID box 6 Click to select the Data encryption WEP enabled check box 7 Click to select the Network Authentication Shared mode check box 8 Click to cancel the The key is provided for me automatically check box 9 Type between 5 to 13 ASCII characters or 10 to 26 hexadecimal characters in the Network key box 10 Click to select the This is a computer ...

Page 32: ... selected and click Stop The Stop a Hardware device window appears 3 Make sure the appropriate device name is selected and click OK A message appears stating it is now safe to remove the hardware device 4 Remove the PC Card See Removing PC Cards for more information Turning off the wireless LAN functionality while accessing remote documents files or resources may result in data loss Page 32 ...

Page 33: ... wireless Ethernet or dial up connection you can check the status of that connection by double clicking the Wireless Network Connection icon on your taskbar The Wireless Network Connection Status window appears Wireless Network Connection Status Window Page 33 ...

Page 34: ... or closer to any access point you may be using Make sure your computer is properly configured for Internet access Why is the data transfer speed slow The wireless LAN data transfer speed is affected by distance and obstructions between devices and access points Other factors include device configurations radio conditions and software compatibility To maximize the data transfer speed move your com...

Page 35: ...nnecting to a wireless LAN using the IEEE 802 11a standard cannot connect to devices using the IEEE 802 11b standard What are channels Wireless LAN communication occurs on divided frequency bands known as channels Third party wireless LAN access point channels may be preset to different channels from Sony devices If you are using a wireless LAN access point refer to connectivity information contai...

Page 36: ...product contains an IEEE 1394 connection The i LINK connection may vary depending on the software programs operating system and compatible i LINK devices A ll products with an i LINK connector may not communicate with each other Refer to the documentation that came with your compatible i LINK device for information on operating conditions and proper connection Before connecting compatible i LINK P...

Page 37: ... Wizard window 4 Follow the on screen Network Setup Wizard instructions 5 When you are prompted type in a unique computer name for each computer You will use this unique name to differentiate the two computers once they are networked together The Workgroup name should remain the same for the two networked computers 6 When you finish the Network Setup Wizard on screen instructions click Start on th...

Page 38: ...sconnect VAIO computers when the computers are on 1 Close all open files that are shared with the connected computers 2 Unplug the i LINK cable from the i LINK port on each computer To disconnect VAIO computers when the computers are off Unplug the i LINK cable from the i LINK port on each computer Page 38 ...

Page 39: ...oth computers For more information see Connecting VAIO computers 1 i LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connection The i LINK connection may vary depending on the software applications operating system and compatible i LINK devices A ll products with an i LINK connection may not communicate with each other Refer to the documentation that came wi...

Page 40: ...odel you purchased If you purchased your VAIO computer with an optical drive you can use the drive to play or copy1 files to CDs or DVDs Inserting and Ejecting CDs or DVDs Copying and Playing CDs Copying and Playing DVDs 1 O nly the DV D RW drive can copy files to DV Ds Page 40 ...

Page 41: ...il the disc clicks securely into place If you do not seat the disc firmly over the hub the disc may come loose while it is in the drive A loose disc may damage the optical drive and make opening the drive tray difficult 5 Push the drive tray gently to close it The Busy indicator on the drive blinks while your computer is reading data from the drive To eject a CD or DVD 1 Turn on the computer or ex...

Page 42: ...4 Lift the disc from the drive 5 Push the drive tray gently to close it Page 42 ...

Page 43: ...puter to play CDs and copy files to CD Rs and CD RWs Playing CDs Copying files to a CD RW or CD R Frequently asked questions Do not remove the optical drive when the computer is in a power saving mode Standby or Hibernate Doing so may cause the computer to malfunction Page 43 ...

Page 44: ...playing CDs and DVDs Some programs have built in volume controls which you can adjust If there are no volume controls then you can adjust the volume of your computer s built in speakers by doing one of the following Using the Function keys An on screen display may appear notifying you when a change occurs To increase volume press the Fn F4 keys Press the Up Arrow key or the Right Arrow key To decr...

Page 45: ...ter See Connecting the AC adapter for more information 2 Insert the disc into the optical drive See Inserting and Ejecting CDs or DVDs for more information 3 Click Start All Programs and select the program you want to use from the submenu For directions on how to use SonicStage and Drag n Drop CD DVD software see the VAIO Multimedia Software Guide To open this guide follow these steps 1 Click Star...

Page 46: ...e tray open Make sure the computer is on Press the Eject button on the optical drive If the Eject button does not work click Start on the Windows taskbar and click My Computer Right click the optical drive icon and select Eject from the shortcut menu If none of the above options work insert a thin straight object such as a paper clip in the manual eject hole to the right of the Eject button Why is...

Page 47: ...ess any key to activate the computer screen See Using power saving modes for more information Make sure the computer is plugged into a power source and is on The power indicator on the computer will be on if the computer is on If your computer is using battery power make sure the battery is inserted properly and is charged See Using the Battery for more information If the display mode is set to ex...

Page 48: ...ecting a display mode for more information The Fn F8 key combination will not work once a DVD is inserted into the optical drive Switching the display while a DVD is playing may cause the computer to malfunction and you may need to restart the DVD software Page 48 ...

Page 49: ...and can read most DVD R media Computers equipped with a DVD RW drive can play and copy files to DVD R and CD R media Playing DVDs Disconnecting the TV from the computer Copying files to a DVD R or DVD RW Frequently asked questions Do not remove the optical drive when the computer is in a power saving mode Standby or Hibernate Doing so may cause the computer to malfunction Page 49 ...

Page 50: ... Automatic Profile Selection which sets the power management profile to DVD whenever a DVD is inserted into the optical drive See Conserving Battery Power for more information 2 Restart the computer by pressing Ctrl Alt Delete and then selecting Restart from the Shut Down menu of the Windows Task Manager dialog box 3 Insert the DVD into the optical drive 4 Select a preinstalled DVD program in whic...

Page 51: ...ck the CPU icon on the Windows taskbar Select Profiles from the shortcut menu and then select DVD from the submenu menu You can also select Automatic Profile Selection which sets the power management profile to DVD whenever a DVD is inserted into the optical drive See Conserving Battery Power for more information 9 Insert the DVD into the optical drive 10 Select a preinstalled DVD program in which...

Page 52: ...Disconnecting the TV from the computer Simply unplug the audio video AV cable from the A V OUT jack on the computer Page 52 ...

Page 53: ...e computer See Connecting the AC adapter for more information 2 Insert the disc into the optical drive See Inserting and Ejecting CDs or DVDs for more information 3 Click Start All Programs and select the program you want to use from the submenu For directions on how to use Click to DVD and Drag n Drop CD DVD software see the VAIO Multimedia Software Guide To open this guide follow these steps 1 C...

Page 54: ...e tray open Make sure the computer is on Press the Eject button on the optical drive If the Eject button does not work click Start on the Windows taskbar and click My Computer Right click the optical drive icon and select Eject from the shortcut menu If none of the above options work insert a thin straight object such as a paper clip in the manual eject hole to the right of the Eject button Why is...

Page 55: ...ess any key to activate the computer screen See Using power saving modes for more information Make sure the computer is plugged into a power source and is on The power indicator on the computer will be on if the computer is on If your computer is using battery power make sure the battery is inserted properly and is charged See Using the Battery for more information If the display mode is set to ex...

Page 56: ...ecting a display mode for more information The Fn F8 key combination will not work once a DVD is inserted into the optical drive Switching the display while a DVD is playing may cause the computer to malfunction and you may need to restart the DVD software Page 56 ...

Page 57: ...Printer Connections Printing With Your Computer Page 57 ...

Page 58: ... USB printer or a parallel port printer to your computer To print properly the printer you connect must be compatible with the Microsoft Windows operating system installed on your computer Connecting a printer Disconnecting a printer Frequently asked questions Page 58 ...

Page 59: ...ter 1 Locate a USB port on the computer and the printer 2 Plug the USB cable into the USB port on your computer 3 Plug the other end of the USB cable into the USB port on the printer Connecting a USB Printer Cable See the guide that came with the USB printer for more information on its installation and use To connect a parallel port printer 1 Locate the Printer port on your computer 2 Plug the pri...

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Page 61: ...r parallel printer when the computer is on or off Disconnecting a printer when the computer is in a power saving mode Standby or Hibernate may cause the computer to malfunction To disconnect a printer Unplug the printer cable from the computer Page 61 ...

Page 62: ...inters and Faxes 3 Right click the printer icon that is not functioning and select Properties to open the Properties window 4 Click OK Change the default printer port setting although this setting is generally correct for most printers 1 Click Start and click Control Panel 2 Click Performance and Maintenance and click System The System Properties dialog box appears 3 Select the Hardware tab and cl...

Page 63: ...ing the Keyboard Using the Touch Pad Using the Jog Dial Control Using Memory Stick Media Using the Multipurpose Bay Using the Multilingual User Interface Language Option Changing the Window Design of Sony Programs Page 63 ...

Page 64: ...to a typewriter s but your computer keyboard has additional keys that perform specific computer related tasks Key locations and descriptions Combinations and functions with the Windows key Indicators Combinations and functions with the Fn key Page 64 ...

Page 65: ... used to cancel commands Print Screen key The Print Screen key takes an electronic snapshot of the screen and moves it to the Clipboard You can then paste the screen shot into a document and print it Operator keys Ctrl Alt Shift keys Several keys are always used with at least one other key Ctrl Alt and Shift When held down with another key the Ctrl Control and Alt Alternate keys offer another way ...

Page 66: ...electing Search from the Start menu Ctrl F Displays the Search Results Computers window where you can locate other computers This is the equivalent of selecting Search and then Computer from the Start menu M Minimizes all displayed windows Shift M Returns all minimized windows to their previous size R Displays the Run window This is the equivalent of selecting Run from the Start menu Fn Insert Dis...

Page 67: ...o not enter Standby mode or turn off the computer when this indicator is on Num Lock Turns on when the number keys area in the numeric keypad are active When the indicator is off the alphanumeric character keys in the keypad area are active Caps Lock Turns on when the letters appear in uppercase as you type The Shift key lowers the case of typed letters when Caps Lock is on When the indicator is o...

Page 68: ...monitor LCD Toggles between the computer screen LCD a connected external display and both the LCD and external display Select one display at a time to playback DVDs Connect the cable before you turn on the computer otherwise Fn F7 will not work Fn only F8 Control A V OUT Toggles between the computer screen LCD only external only and dual LCD TV display modes Select one display at a time to playbac...

Page 69: ...You can also carry out these functions using the Jog Dial Control Some functions are not available until the Microsoft Windows operating system launches Page 69 ...

Page 70: ...board contains a pointing device called a touch pad You can point to select drag and scroll objects on the screen using the built in touch pad Describing the touch pad Customizing the touch pad Frequently asked questions Page 70 ...

Page 71: ...utton twice Right click Press the right button once In many programs this action displays a shortcut menu of context sensitive choices Drag Slide one finger while pressing the left button Scroll Move your finger along the right edge of the touch pad to scroll vertically Move your finger along the bottom to scroll horizontally The scroll function is available only with programs that support a touch...

Page 72: ... check box 5 Click Apply To enable the touch pad 1 Press the Windows key The Start menu appears 2 Press the Up Arrow key to select All Programs and press Enter 3 Press the Up Arrow key to select Sony Notebook Setup and press Enter A submenu appears with Sony Notebook Setup preselected 4 Press Enter The Sony Notebook Setup dialog box appears 5 Press the Right Arrow key to select the Device tab 6 Pr...

Page 73: ...on Recovery CD s to reinstall the mouse drivers See Using the Application Recovery CD s for more information Why doesn t the pointer move when I use the touch pad Try restarting your computer Follow these steps 1 Press the Windows key 2 Press U The Turn off computer window opens 3 Press R to restart the computer If the computer does not restart 1 Press Ctrl Alt Delete simultaneously The Windows Ta...

Page 74: ...fined list The Jog Dial control and Jog Dial Navigator are compatible with preinstalled software programs that support Jog Dial Navigator functions 1 Locating the Jog Dial control Using the Jog Dial Navigator icon Using the Jog Dial Bar Using Jog Dial Launcher Using Application and Scroll modes Changing Jog Dial Navigator settings 1 Some programs do not support Jog Dial Navigator Page 74 ...

Page 75: ... Control to scroll up and down a menu Press the Jog Dial control to select a menu item Press the Back button on selected models to return to the previous menu If your computer does not come with a Back button you can select Return on the Jog Dial Launcher to go back to the previous menu Page 75 ...

Page 76: ...r when you turn on your computer The arrows on the Jog Dial Navigator icon on the taskbar change to show the direction in which you are turning the Jog Dial Control No arrows appear on the taskbar icon if the Application mode is selected and the Jog Dial control is not in use Page 76 ...

Page 77: ...Close button Click to display the Jog Dial Navigator window from which you can close the Jog Dial Bar 5 Launcher button Click to display the Jog Dial Launcher 6 Mode button Click to switch the display between scroll mode and application mode 7 Help button Click to display the Help guide which offers detailed Jog Dial information To move hide or close the Jog Dial bar Click and drag the Jog Dial Ba...

Page 78: ...Launcher button on the Jog Dial Bar Press and hold Ctrl and then press the Jog Dial control To open a program 1 Open Jog Dial Launcher See To open Jog Dial Launcher for more information 2 Rotate the Jog Dial control until the program you want to select appears highlighted in the center window Jog Dial Launcher 3 Press the Jog Dial control 4 Repeat steps 2 and 3 as necessary to open a program Page ...

Page 79: ...Display or Guide Display format depending on the program Jog Dial Navigator Guide Display Jog Dial Navigator List Display Jog Dial Navigator windows Descriptions Guide Display Appears when a program that supports Jog Dial Navigator has audio features such as volume control This shows the operation guide for the Jog Dial control List Display Appears when a program that supports Jog Dial Navigator i...

Page 80: ...t Scroll mode when a program is open Click SCROLL on the Jog Dial Bar On the Jog Dial Navigator List Display select SCROLL MODE and press the Jog Dial control Selecting Scroll Mode from Application Mode Page 80 ...

Page 81: ...ngs 1 Click the Jog Dial Setting button on the taskbar The Jog Dial Setting dialog box appears Jog Dial Setting Dialog Box 2 Click the tabs near the top of the dialog box to view options and then make your changes 3 Click Apply and then click OK For information about Jog Dial settings right click the Jog Dial Navigator icon on the taskbar and click Help Page 81 ...

Page 82: ... designed for exchanging and sharing digital data with compatible products Because it is removable the media can be used for external data storage Selecting Memory Stick media Inserting Memory Stick media Viewing the contents Write protecting Memory Stick media Formatting Memory Stick media Removing Memory Stick media Frequently asked questions Page 82 ...

Page 83: ... media compatible devices to record and playback music when they are connected to your computer You can store mixed data on the Memory Stick media For example you can copy an ordinary file on a MG Memory Stick media that already contains music What is MagicGate Memory Stick media MagicGate Memory Stick media provides copyright protection that consists of authentication and encryption technology Au...

Page 84: ...sert Memory Stick media 1 Insert the Memory Stick media with the arrow facing up and toward the Memory Stick media slot Inserting the media in the wrong direction may damage the connector pins 2 Carefully slide the Memory Stick media into the slot until it clicks in place The Memory Stick media indicator briefly blinks Inserting Memory Stick Media Page 84 ...

Page 85: ... print copy or organize your Memory Stick images or data If the Sony Memory Stick window does not appear when you insert your Memory Stick media then follow these steps To view the contents 1 From the Start menu click My Computer The My Computer window appears 2 Click Sony MemoryStick The Sony MemoryStick window appears displaying the contents stored on the Memory Stick media Page 85 ...

Page 86: ... Move the tab to the right or left to set or release write protection When the write protect tab of the Memory Stick media is set to LOCK data cannot be recorded or erased Write protect off Data can be saved on the Memory Stick media Write protect on Data can be read from but not saved on the Memory Stick media Using the Write Protect Tab Page 86 ...

Page 87: ...aved to it Before you reformat Memory Stick media confirm that the media does not contain files you want to keep Back up important data before formatting the media To format Memory Stick media 1 Insert the Memory Stick media into the Memory Stick media slot See To insert Memory Stick media for more information 2 From the Start menu click My Computer The My Computer window appears 3 Right click Son...

Page 88: ...media to finish reading or writing data To remove Memory Stick media 1 Wait a minimum of 10 seconds after the Memory Stick media finishes reading or writing data before removing the media 2 Make sure the access light is off 3 Push the Memory Stick media in toward the computer 4 When the Memory Stick media ejects pull it out Be careful when removing the Memory Stick media as it may eject completely...

Page 89: ...Using recorded music for any other purpose requires permission of the copyright holders Sony is not responsible for music files that cannot be recorded from a CD or downloaded from other sources Can I copy images from a digital video camera using Memory Stick media Yes and you can view video clips that you have recorded with Memory Stick media compatible video camera recorders How do I prevent dam...

Page 90: ...xpand your computer s functionality The multipurpose bay supports the removable weight saver floppy disk drive compact woofer or the internal numeric keypad Ten Key Bay unit supplied with your computer Installing a device Removing a device Notes on using a device in the multipurpose bay Page 90 ...

Page 91: ...evice while the computer is on Before you install a compact woofer prop up the rear tilt stands on the bottom of the computer to maximize woofer performance 1 Remove any device that is already installed in the bay See To remove a device while the computer is off or To remove a device while the computer is on for more information 2 Slide the device such as the weight saver into the multipurpose bay...

Page 92: ...to help prevent data loss 1 Double click the Safely Remove Hardware icon on the taskbar The Safely Remove Hardware window appears 2 In the Hardware devices box click the device you want to remove and click Stop The Stop a Hardware device window appears 3 Verify that the correct device is selected and click OK A message appears stating it is now safe to remove the device from the computer 4 Slide a...

Page 93: ...magnetic recording media such as a hard disk floppy disk or mini disk The woofer s magnetic field may damage the data stored on this type of media Do not use external speakers and the compact woofer at the same time Using both devices at the same time does not enhance sound quality Page 93 ...

Page 94: ...f the Microsoft Windows XP Professional operating system Under certain conditions some third party software applications may not function properly To Change the Language Option 1 Click Start on the Windows taskbar and then click Control Panel 2 Click Date Time Language and Regional Options and then click Regional and Language Options The Regional and Language Options dialog box appears 3 Click the...

Page 95: ...Windows taskbar and then click Control Panel 2 Click Date Time Language and Regional Options and click Regional and Language Options The Regional and Language Options dialog box appears 3 From the Regional Options tab click the Standards and formats shortcut menu to view the available country choices Select the desired country 4 Click Customize to change the number currency time and date settings ...

Page 96: ... Start and then Control Panel 2 In the left panel click Switch to Classic View 3 Double click UI Design Selector 4 Click or to view the designs 5 Click Apply to select a design that appears in the center window The UI Design Selector window design changes The window design for your Sony software will match the UI Design Selector window 6 Click OK Page 96 ...

Page 97: ...Connecting Mice and Keyboards Using External Mice and Keyboards Page 97 ...

Page 98: ...device you connect must be compatible with the Microsoft Windows operating system installed on your computer For information about your computer s built in keyboard and key functions see Using the Keyboard in the Computer Features chapter Connecting a mouse or keyboard Disconnecting a mouse or keyboard Frequently asked questions Page 98 ...

Page 99: ...ted it to your computer see Frequently asked questions for more information Your computer can be on or off when connecting a mouse or keyboard To connect a USB mouse or keyboard to your computer 1 Locate the USB port on your computer 2 Plug the USB cable into the USB port on the computer One USB port supports one USB device If the New Hardware Wizard appears follow the on screen instructions to co...

Page 100: ... when the computer is on or off Disconnecting the USB mouse or keyboard when the computer is in a power saving mode Standby or Hibernate may cause the computer to malfunction To disconnect the USB mouse or keyboard Unplug the USB cable from the USB port on the computer Page 100 ...

Page 101: ... the supplied Application Recovery CD s See Using the Application Recovery CD s for more information If you are playing a disc press the Ctrl Alt Delete keys simultaneously to stop playback and restart the computer If you still cannot use the pointer restart the computer You can restart the computer three different ways Press the Windows key and press U When the Turn Off Computer window appears pr...

Page 102: ...Floppy Disk Drives and PC Cards Using Floppy Disk Drives Using PC Cards Page 102 ...

Page 103: ...ll a floppy disk drive into the multipurpose bay in your computer The floppy disk drive enables you to read data stored on a floppy disk Inserting and removing floppy disks Notes on handling floppy disks Frequently asked questions Page 103 ...

Page 104: ... facing up 2 Push the floppy disk into the drive until it clicks into place Inserting a Floppy Disk Do not open the shutter manually and touch the surface of the floppy disk To remove a floppy disk 1 Close all programs that were opened from the disk and wait for the LED indicator to turn off 2 Push the Eject button and remove the disk To avoid losing data do not push the Eject button when the LED ...

Page 105: ...n handling floppy disks Do not open the shutter manually and touch the surface of the floppy disk Keep floppy disks away from magnets Keep floppy disk away from direct sunlight and other heat sources Page 105 ...

Page 106: ... for more information Why is the drive unable to write data to a floppy disk The floppy disk drive cannot write data to a disk if it is inserted into the drive improperly See Inserting and removing floppy disks for instructions on how to insert the disk properly If the disk is inserted properly and you are still unable to write data to it the disk may be write protected You can either use a floppy...

Page 107: ...ee your VAIO Computer Specifications for the type of PC Card that is compatible with your computer These slots are compatible with CardBus If your computer has more than one PC Card slot use the lower slot for Type III PC Cards You do not need to turn off your computer to insert or remove a PC Card Inserting PC Cards Removing PC Cards Connecting and disconnecting PC Card drives Frequently asked qu...

Page 108: ...rs To insert a PC Card 1 Make sure the front label of the PC Card is facing up 2 Push the PC Card gently into the slot The PC Card is automatically detected by your system The Safely Remove Hardware icon appears on the taskbar indicating your system detected the PC Card Do not force a PC Card into the slot It may damage the connector pins When a PC Card is inserted do not place your computer in a ...

Page 109: ... a Hardware device window appears 4 Make sure the PC Card is selected and click OK A message appears stating it is safe to remove the hardware device 5 Push the Release button The Release button pops out 6 Push the Release button a second time The PC Card pops out 7 Gently pull the card out of the slot To remove a PC Card while the computer is off 1 Push the Release button once The Release button ...

Page 110: ...fic drive you purchased 1 Remove the PC Card from the bottom of the optical drive Removing a PC Card 2 Insert the PC Card into the PC Card slot with the arrow facing the slot See To insert a PC Card for more information Remove the protective cover that is attached to the lens of the optical drive before you use the drive See Inserting and Ejecting CDs or DVDs for information on how to open the opt...

Page 111: ...the Standby or Hibernate modes while the card is inserted into the PC Card slot the computer may not recognize the PC Card or the connected device Restart your computer Why can t I insert my PC Card Make sure you are inserting the card correctly See Inserting PC Cards for more information You may not be able to use some PC Cards or some functions of the PC Card with this computer Check the guide t...

Page 112: ...Audio and Video Connections Using i LINK Digital Video Recorders Using Computer Monitors and Projectors Using Speakers Using Microphones Page 112 ...

Page 113: ...NK device Frequently asked questions 1 i LINK is a trademark of Sony used to designate that a product contains an IEEE 1394 connector The i LINK connection may vary depending on the software application operating system and compatible i LINK devices A ll products with an i LINK connection may not communicate with each other Refer to the documentation that came with your compatible i LINK device fo...

Page 114: ...i LINK digital video recorder 1 Turn on the DV device and the computer 2 Plug the i LINK cable into the i LINK DC IN OUT port on the DV device 3 Plug the other end of the i LINK cable into the i LINK port on your computer The Found New Hardware window appears on the lower right corner of your screen Connecting an i LINK Digital Video Camera Recorder See the guide that came with your digital video ...

Page 115: ...INK digital video recorder when the computer is on or off Simply unplug the i LINK cable from the i LINK DC IN OUT port on the computer Disconnecting the DV device when the computer is in a power saving mode Standby or Hibernate may cause the computer to malfunction Page 115 ...

Page 116: ... digital video camera recorder three different ways Select one set of instructions from the following list If your digital video camera recorder is compatible with the preinstalled programs the Digital Video Device window appears when you connect the camera to the computer Select the program you want to use in this window and click OK Click Start and click All Programs Select a program in which to...

Page 117: ...ternal device that requires power from the i LINK port The i LINK port cannot supply power to the external device The computer supports transfer rates up to 400 Mbps however the actual transfer rate is the lowest transfer rate of the external device The i LINK features available may vary depending on the programs you use See the documentation that accompanied your program for more information Page...

Page 118: ... a trademark of Sony used only to designate that a product contains an IEEE 1394 connection The i LINK connection may vary depending on the software applications operating system and compatible i LINK devices A ll products with an i LINK connection may not communicate with each other Refer to the documentation that came with your compatible i LINK device for information on operating conditions and...

Page 119: ...t an external display such as a computer monitor or a projector to your computer Connecting a computer monitor Connecting a multimedia computer monitor Connecting a projector Selecting a display mode Disconnecting a computer monitor or projector Page 119 ...

Page 120: ...r 1 Make sure the computer monitor is plugged into an AC outlet 2 Turn off the computer 3 Plug the display cable into the Monitor VGA port on the computer 4 Turn on the computer monitor if it is not already on and then turn on the computer 5 Press the Fn F7 key combination to toggle the display between your computer and the monitor See Selecting a display mode for more information Connecting a Com...

Page 121: ...dia computer monitor into an AC outlet 2 Turn off your computer 3 Plug the display cable into the A V OUT jack on your computer 4 Plug the other end of the display cable into the multimedia computer monitor 5 Turn on the multimedia computer monitor if it is not already on and then turn on your computer 6 Press the Fn F7 key combination to toggle the display between your computer and the monitor Se...

Page 122: ...y cable into the projector 5 Plug the audio cable into the Headphone jack on the computer 6 Plug the other end of the audio cable into the projector 7 Turn on the projector if it is not already on and then turn on the computer 8 Press the Fn F7 key combination to toggle the display between your computer and the projector See Selecting a display mode for more information Connecting a Projector See ...

Page 123: ...LCD and TV once a DVD is inserted into the optical drive To switch the display mode using the Display Properties settings 1 Right click the desktop and click Properties from the shortcut menu The Display Properties dialog box appears 2 Click the Settings tab and then click Advanced The Mobility Radeon Properties window appears 3 Click the Displays tab Mobility Radeon Properties window 4 Click the ...

Page 124: ...t the external computer monitor or projector by unplugging the display or Monitor VGA cable from your computer s port Disconnecting the external display when the computer is in a power saving mode Standby or Hibernate may cause the computer to malfunction Page 124 ...

Page 125: ...external speakers If you want to purchase speakers make sure the speakers are designed for computer use You can shop Sony online at http www sonystyle com vaio or contact your local retailer Connecting speakers Disconnecting external speakers Notes on using the speakers Adjusting the volume Enabling the audio feature Frequently asked questions Page 125 ...

Page 126: ...d may damage the data stored on the floppy disks To connect speakers to your computer 1 Turn down the volume of the speakers 2 Plug the speaker cable into the Headphone jack on the computer 3 Plug the other end of the speaker cable into the speaker Connecting External Speakers See the guide that came with your speakers for more information on its installation and use Page 126 ...

Page 127: ...Disconnecting external speakers You can disconnect external speakers when the computer is on or off Simply unplug the speaker cable from the Headphone jack on the computer Page 127 ...

Page 128: ...o the A V OUT jack Connecting speakers to this jack will not damage the speakers but only one speaker will function Do not use the external speakers and the compact woofer at the same time Using both devices at the same time does not enhance sound quality Page 128 ...

Page 129: ... device Function Volume Control Adjust the sound level from the speakers or headphones Wave Adjust the wavfile sound or the system sound of Windows SW Synth Adjusts the internal or external synthesizer volume CD Audio Adjust the volume of the CD in the optical drive Microphone Adjust the internal or external microphone volume Telephony Adjust the modem or telephone volume PC Beep Adjust the beep s...

Page 130: ...l counterclockwise to decrease the volume When you use the Volume icon to increase the volume you also increase the volume dial control volume Unlike the Volume icon the volume dial control adjusts only the sound level from the speakers or headphones The volume dial control will work only when the Volume icon is set to an audible level Page 130 ...

Page 131: ...lick Performance and Maintenance and click System The System Properties window appears 3 Select the Hardware tab and click Device Manager The Device Manager window which lists the hardware devices appears 4 Double click DVD CD ROM drives 5 Double click the listed drive name and click the Properties tab 6 Click the Enable digital CD audio for this CD ROM device check box if it is not already select...

Page 132: ... Fn F3 and Fn F4 key combinations if the correct speakers are not selected Follow these steps 1 Right click the Volume icon on the taskbar and select Adjust Audio Properties 2 Select the Audio tab and click Advanced in the Sound Playback box The Advanced Audio Properties window appears 3 Click the Speakers tab if it is not already selected 4 Select the correct stereo speakers from the Speaker setu...

Page 133: ... is selected click the check box to cancel it Unlike the Volume icon the volume control dial adjusts only the sound level from the speakers or headphones You can also press Fn F4 to increase the volume If you double click the Volume icon on the Windows taskbar you can view your changes on the Volume Control window The Volume icon and Fn F4 and Fn F3 key combinations will work only when the volume ...

Page 134: ...computer Make sure your microphone is designed for computer use If you wish to purchase a microphone shop Sony online at http www sonystyle com vaio or contact your local retailer Connecting a microphone Disconnecting a microphone Using a microphone or other device to record Frequently asked questions Page 134 ...

Page 135: ...rophone jack1 on the computer Connecting a Microphone Jack See the guide that came with your microphone for more information on its installation and use 1 A protruding dot located next to the Microphone jack distinguishes this jack from the Headphone jack Page 135 ...

Page 136: ...Disconnecting a microphone You can disconnect an external microphone when the computer is on or off Simply unplug the microphone cable from the Microphone jack on the computer Page 136 ...

Page 137: ...olumn if it is not already turned on Close the Recording Control window 5 Click Start and select All Programs Accessories Entertainment and then Sound Recorder The Sound Sound Recorder window appears For help using Sound Recorder click Help in the Sound Recorder window To adjust the volume for recording sound You can only adjust the volume for recording in the Recording Control window 1 Click Star...

Page 138: ...stions Why doesn t my microphone work If you are using an external microphone make sure the microphone is properly plugged into the Microphone jack on the computer See Connecting a microphone for more information Page 138 ...

Page 139: ...Preinstalled Programs Software Programs On Your Computer DVgate Program Notes Program Support Information Page 139 ...

Page 140: ...be supplied with all of the programs listed in Program overview depending on the configuration you purchased Preinstalled software may not be identical to retail versions or include supporting documentation Program overview Frequently asked questions Page 140 ...

Page 141: ...e mail video e mail multiple e mail accounts free Web pages online and live agent technical support instant messaging and parental controls Click to DVD Sony Electronics Inc At the touch of a button Click to DVD software enables you to automatically burn DVDs from videos or still pictures Create DVDs by capturing video content straight from a digital video DV device or stored video files and you c...

Page 142: ... that simplicity to international users making it easy to create multilingual documents MovieShaker Sony Electronics Inc MovieShaker software creates personal movies that have transitions background music special effects and text Just import your video clips and shake with a click of the mouse Your personal movies are easy to create and fun to share with family and friends Network Smart Capture So...

Page 143: ...s Digital Entertainment With the powerful Sony ScreenBlast ACID software you can create royalty free music by utilizing its loop based production tool including unlimited tracks and enhanced effects Sony ScreenBlast Sound Forge On selected models Sony Pictures Digital Entertainment Sony ScreenBlast Sound Forge software enables you to record edit and process mono or stereo audio files for your mult...

Page 144: ...isc Make sure you place the CD in the tray with the label facing up Make sure the optical drive is properly installed in the multipurpose bay See Using the Multipurpose Bay for more information Which program do I use for CD R CD RW functions Use the preinstalled Sony SonicStage program and Windows software to create CDs on your VAIO computer if the specific model you purchased is preconfigured wit...

Page 145: ...DVgate Program Notes Recording images to a digital video device Adjusting image resolution Saving to your hard disk drive Page 145 ...

Page 146: ...us cable connection while you are recording images to a digital video device using the DVgate program close all open programs and restart your computer Frequent recording of images to a digital video device while using DVgate may cause this situation to occur For more information on the DVgate program see the DVgate online help Page 146 ...

Page 147: ...To check the resolution 1 From the DVgate Motion Monitor window click Setup 2 From the shortcut menu point to Settings and then select Low Resolution The settings you change in this menu affect the images in the monitor window only Movie data imported to your hard drive and images recorded to DV devices will not be affected Page 147 ...

Page 148: ...from consuming the available space on your C partition To maintain optimum performance of the DVgate program you should defragment or format the D partition regularly To defragment a partition 1 Back up all files you want to save 2 From the Start menu on the Windows taskbar point to All Programs Accessories System Tools and then click Disk Defragmenter The Disk Defragmenter dialog box appears 3 Se...

Page 149: ...p att net Drag n Drop CD DVD DigiOn Inc and Easy Systems Japan Ltd Web site http www easy co jp dde sony tosupportne html EarthLinkSM Total Access EarthLink Inc Web site http support earthlink net e mail support earthlink net telephone 800 890 5128 or 800 890 6356 hours 7 days a week 24 hours a day PC cillin Trend Micro Inc Web site http www antivirus com pc cillin support telephone 510 859 0308 9...

Page 150: ...Sony Applications Sony Electronics Inc Web site http www sony com pcsupport telephone 888 4 SONY PC 888 476 6972 1 hours 7 days a week 24 hours a day 1 Support from 1 888 4 SO NY PC is free of charge for 90 days after the original date of purchase Windows Operating System Word XP Professional XP Small Business Microsoft Corp Web site http www sony com pcsupport telephone 888 4SONYPC 888 476 6972 1...

Page 151: ...Sony Service Center For the Sony Service Center nearest you call 1 888 4 SONY PC 1 888 476 6972 or find Sony Customer Service on the Web at http www ita sel sony com support Page 151 ...

Page 152: ...Memory Upgrades Upgrading Your Computer s Memory Page 152 ...

Page 153: ...dule and amount of memory installed on your computer See also Typical expansion memory configuration Expansion memory modules are available as options For memory upgrades and information about which memory modules to use refer to your VAIO Computer Specifications Precautions and procedures Typical expansion memory configuration Removing and installing memory modules Confirming added memory capacit...

Page 154: ... power source and from any telecommunications links networks or modems before you install or remove a memory module Failure to do so may result in personal injury or equipment damage Electrostatic discharge ESD can damage disk drives and other components Perform the procedures described below only at an ESD workstation If such a station is not available do not work in a carpeted area and do not ha...

Page 155: ...Typical expansion memory configuration Total System Memory MB On board MB Slot MB 256 256 0 384 256 128 512 256 256 Page 155 ...

Page 156: ...ewdriver to loosen and remove the screws on the bottom of the computer To avoid damaging the computer do not remove or loosen any other screws Removing the Bottom Screws 5 Touch a metal object such as the connector panel on the back of your computer to discharge static electricity 6 Remove the memory module by pulling out the tabs see arrows No 1 and pulling out the module in the direction of arro...

Page 157: ...d is correctly seated and close the computer cover 4 Replace the fastening screws on the bottom of the computer 5 Make sure the system memory matches the amount of installed memory See Confirming added memory capacity for more information Page 157 ...

Page 158: ...art on the Windows taskbar point to All Programs and then point to Sony Notebook Setup 3 Select Sony Notebook Setup from the submenu The Sony Notebook Setup dialog box appears 4 On the About This Computer tab make sure the System Memory displayed in the System Information box matches the amount of memory installed The displayed memory may be less than the installed memory due to the amount used by...

Page 159: ...Using the Recovery CDs Application and System Recovery CDs Using Your Recovery CDs Page 159 ...

Page 160: ...Sony Electronics Inc This CD enables you to reinstall individual software programs and device drivers if they become corrupted or are erased System Recovery CD s Sony Electronics Inc This CD enables you to restore the operating system and software that shipped with your computer if they become corrupted or are erased This CD restores your computer to its original factory settings so user data and ...

Page 161: ...Using Your Recovery CDs The following sections describe how to use the Application Recovery and System Recovery utilities Using the Application Recovery CD s Using the System Recovery CD s Page 161 ...

Page 162: ...pplication Recovery CD insert the first CD to run the Application Recovery program You may be prompted to insert the next CD depending on the application you wish to restore To reinstall device drivers with the Application Recovery CD s 1 Click Start on the Windows taskbar and right click My Computer 2 Click Properties The System Properties dialog box appears 3 Click the Hardware tab and click Dev...

Page 163: ...Wait 30 seconds and turn on your computer If you have any questions about using the Application Recovery CD s visit http www sony com pcsupport or contact Sony Customer Support at 1 888 4 SONY PC Page 163 ...

Page 164: ...nd Drive D The original preinstalled operating system and software programs are restored Recovery to Original Factory Defaults All data and partitions are removed from the hard drive All original factory settings operating system and preinstalled software are restored The System Recovery utility does not back up your system s data If you wish to retain your system data perform a backup to an exter...

Page 165: ...second CD once the information from the first CD has been installed The recovery process takes from 30 to 60 minutes to complete After recovering your system using the System Recovery CD s you may be prompted to insert your Application Recovery CD s after restarting the Windows operating system Insert the Application Recovery CD to automatically complete recovery of your system Page 165 ...

Page 166: ...hooting Your Computer Troubleshooting Batteries Troubleshooting the Printer Troubleshooting the Mouse and Touch Pad Troubleshooting the Modem Troubleshooting Networks Troubleshooting DVDs and CDs Troubleshooting i LINK Drives Troubleshooting Floppy Disk Drives Troubleshooting PC Cards Troubleshooting Audio Video Connections Troubleshooting the computer screen LCD Troubleshooting Memory Stick Media...

Page 167: ...d turn on the computer To find your computer s reset button see Locating Controls and Ports in the Setting Up chapter of your supplied VAIO Computer Quick Start Why does a BIOS error appear when my computer starts If the message Press F1 to resume F2 to setup appears at the bottom of the screen Follow these steps 1 Press F2 The BIOS Setup menu appears 2 Set the date month day year Press Enter 3 Pr...

Page 168: ...es not turn off press Ctrl Alt Delete simultaneously The Windows Task Manager dialog box appears and you can turn off the computer from the Shut Down menu If your computer still does not turn off press and hold the power button to turn off the computer Unplug the computer from the AC adapter and remove the battery from your computer If your computer stops responding while playing a CD or DVD press...

Page 169: ...ned 3 Double click Thermal Control Strategy Performance and select Quiet 4 Restart your computer Why does the System Properties dialog box display a slower CPU speed than advertised This is normal Because your computer s CPU utilizes a type of CPU speed controlling technology for power conservation purposes System Properties may display the CPU s current speed instead of the maximum speed Page 169...

Page 170: ...nt of time Can my computer enter Hibernate mode while using battery power For some software programs and some peripheral devices your computer may not enter Hibernate mode when the battery life is low To avoid loss of data when using battery power you should save your data frequently and manually activate a power management mode such as Standby or Hibernate When should I replace the battery If aft...

Page 171: ...rs and Faxes 3 Right click the printer icon that is not functioning and select Properties to open the Properties window 4 Click OK Change the default printer port setting although this setting is generally correct for most printers 1 Click Start and click Control Panel 2 Click Performance and Maintenance and click System The System Properties dialog box appears 3 Select the Hardware tab and click ...

Page 172: ...select Shut Down Press Enter and then press R Press and hold the power button When the computer turns off press the power button again to restart the computer Why doesn t the touch pad work You may have disabled the touch pad without connecting a mouse to the computer See Customizing the touch pad for more information Restart the computer to activate the touch pad again If your touch pad is interp...

Page 173: ...your computer press and hold the power to turn off the computer If the pointer does not move while playing a disc press Ctrl Alt Delete simultaneously to stop playback and restart the computer You may need to use your supplied Application Recovery CD s to reinstall the touch pad or mouse drivers See Using the Application Recovery CD s for more information Page 173 ...

Page 174: ...very CD s for more information Why is my modem connection slow Your computer is equipped with a V 90 compatible modem Many factors may influence modem connection speed including telephone line noise or compatibility with telephone equipment such as fax machines or other modems If you think your modem is not connecting properly to other PC based modems fax machines or your Internet Service Provider...

Page 175: ...from obstructions or closer to any access point you may be using Make sure your computer is properly configured for Internet access Why is the data transfer speed slow The wireless LAN data transfer speed is affected by distance and obstructions between devices and access points Other factors include device configurations radio conditions and program compatibility To maximize the data transfer spe...

Page 176: ...NK cable is not plugged securely into the i LINK ports Disconnect the i LINK cable and securely reconnect it to both computers If neither computer responds after a few moments restart both computers If the computers do not recognize the i LINK connection after resuming from a power saving mode Standby or Hibernate restart both computers For more information see Connecting Another VAIO Computer 1 i...

Page 177: ...ss the Eject button on the optical drive If the Eject button does not work click Start on the Windows taskbar and click My Computer Right click the optical drive icon and select Eject from the shortcut menu If none of the above options work insert a thin straight object such as a paper clip in the manual eject hole to the right of the Eject button Why isn t the optical drive playing my CD or DVD p...

Page 178: ...ey and press D twice How do I adjust the image on the TV screen Use the controls on your external display to adjust the image See the guide that came with your display for more information How do I change the video resolution on the TV screen The video may not appear on the entire TV screen if your computer resolution is set larger than 1024 x 768 Adjust the video resolution to 1024 x 768 or small...

Page 179: ...ry to play it Make sure the region code listed on the DVD package is compatible with the drive 1 i LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connection The i LINK connection may vary depending on the software programs operating system and compatible i LINK devices A ll products with an i LINK connection may not communicate with each other Refer to the ...

Page 180: ...or the LED indicator to turn off 2 Push the Eject button and remove the disk 3 Reconnect the floppy disk drive 1 Close any active programs to prevent data loss 2 Insert the USB connector with the USB icon facing upward into the USB port 4 Restart the computer 1 Click Start on the Windows taskbar and click Turn Off Computer 2 Click Restart Why is the drive unable to write data to a floppy disk The ...

Page 181: ...he Standby or Hibernate modes while the card is inserted into the PC Card slot the computer may not recognize the PC Card or the connected device Restart your computer Why can t I insert my PC Card Make sure you are inserting the card correctly See Inserting PC Cards for more information You may not be able to use some PC Cards or some functions of the PC Card with this computer Check the guide th...

Page 182: ...to mute the volume setting may be too low or the audio option may be disabled See Adjusting the volume and Enabling the audio feature for more information Why don t the Fn F3 or the Fn F4 key combinations work The computer may not recognize the Fn F3 and Fn F4 key combinations if the correct speakers are not selected Follow these steps 1 Right click the Volume icon on the taskbar and select Adjust...

Page 183: ...ortcuts will work only when the volume dial control is set to an audible level Why doesn t my microphone work If you are using an external microphone make sure the microphone is properly plugged into the Microphone jack on the computer See Connecting a microphone for more information 1 i LINK is a trademark of Sony used only to designate that a product contains an IEEE 1394 connection The i LINK c...

Page 184: ...he image on the TV screen Use the controls on your external display to adjust the image See the guide that came with your display for more information How do I change the video resolution on the TV screen The video may not appear on the entire TV screen if your computer resolution is set larger than 1024 x 768 Adjust the video resolution to 1024 x 768 or smaller To change the video resolution foll...

Page 185: ...ly Using recorded music for any other purpose requires permission of the copyright holders Sony is not responsible for music files that cannot be recorded from a CD or downloaded from other sources Can I copy images from a digital video camera using Memory Stick media Yes and you can view video clips that you have recorded with Memory Stick media compatible video camera recorders How do I prevent ...

Page 186: ...e you place the CD in the tray with the label side facing up Make sure the optical drive is properly inserted into the multipurpose bay See Using the Multipurpose Bay for more information Which program do I use for CD R CD RW functions Use the preinstalled Sony SonicStage software and Windows software to create CDs on your VAIO computer if the specific model you purchased is preconfigured with all...

Page 187: ...y come with a printed guide 3 Operating System Online Support Your computer comes preinstalled with a Microsoft Windows operating system For operating system support you can visit Microsoft customer support at http support microsoft com directory 4 VAIO Support Agent You can find VAIO Support Agent by clicking Start and selecting Help and Support Using advanced diagnostic technology Sony s VAIO Su...

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