Sony
Notebook U
s
er Guide
Getting help
84
About discs and floppy disks
My disc drive tray does not open
❑
Make sure the computer is turned on and press the eject button on the drive.
❑
If this does not work, click
Start
, and select
My Computer
. Right-click the optical disc drive and select
Eject
.
❑
Make sure the computer is not in
Standby
or
Hibernate
mode.
❑
If none of the above works, try the following:
When the computer is OFF, open the tray by inserting a sharp, pointed object (for example a paperclip)
into the hole next to the eject button.
The disc tray ejects even when it has been locked into place
❑
Ensure that the disc is placed with the label side facing up.
❑
Clean the disc and the disc drive lens with an appropriate cleaner.
❑
The disc may be scratched. Place another disc to see if that is the reason.
❑
There may be condensation in the drive. Remove the disc and leave the drive open for approximately
one hour. Remove the battery while you wait for the condensation to disappear.
I cannot play a disc
❑
After inserting the disc, wait for a few seconds for the system to detect it before you try to access it.
❑
Make sure the label of the disc is facing up.
❑
If the disc requires software, make sure the software is installed according to the instructions of the
program.
❑
Check the volume of your speakers.
❑
Clean the disc with an appropriate cleaner.
