Sony SVF1432 Page 471 User Manual Download

Page: 471 / 474

Personal Computer

VAIO Fit 14E/15E

SVF1432/SVF1442/SVF1532/SVF1542

What should I do if my VAIO computer becomes unstable (Windows starts)?

Try the suggestions below:

Start

VAIO Care

to search for a solution. See

Keeping Your VAIO Computer in Optimum Condition (VAIO Care)

for more

information.

Restore computer system files.
Use the restore point that you created before your VAIO computer becomes unstable. See

Restoring System Files Using

the Restore Point when You cannot Start Windows

for more information.

Uninstall an app or a driver if your VAIO computer has become unstable after you installed the app or the driver.

Reinstall the preinstalled apps or drivers on your VAIO computer if such apps or drivers have not been working properly.
See

How can I reinstall the original apps and drivers?

for more information.

Restore your VAIO computer from a system image backup if you have created the backup. Refer to

Windows Help and

Support

(

Opening Windows Help and Support

) for more information.

If the problem persists, follow the instructions in

Refreshing Your VAIO Computer (Refresh function supported models)

to reinstall the operating system.

If the problem persists after you refresh your VAIO computer, follow the instructions in

Recovering from the Recovery

Area

to recover the computer.

The computer may not support the refresh function depending on the model you purchased.

If you have not yet created Recovery Media, create the Recovery Media. See

Creating Recovery Media

Be sure to make a backup copy of your valuable data before recovering your VAIO computer. Refer to

Windows Help

and Support

(

Opening Windows Help and Support

) for more information.

Note

Recovering your VAIO computer will delete all the data on the built-in storage device.

Notes on use

User Guide

Troubleshooting

471

Summary of Contents for SVF1432

Page 1: ... have any questions about your VAIO computer About This Manual Visit the VAIO support website that provides up to date information on your VAIO computer http www sony com am vaiosupport Windows 8 The Basics Parts Description Setup Network Internet Connections Settings Playback Backup Recovery User Guide How to Use 1 ...

Page 2: ...Other Operations Notifications Hardware Apps Network Internet Backup Recovery Security Peripheral Devices How to Use Troubleshooting Notes on use Copyright 2013 Sony Corporation Troubleshooting List of Topics 2 ...

Page 3: ...t 14E 15E SVF1432 SVF1442 SVF1532 SVF1542 Windows 8 The Basics User account Power Display Internet Password Apps Windows Menu Windows 8 Store Help and Support Notes on use Copyright 2013 Sony Corporation User Guide How to Use 3 ...

Page 5: ...sonal Computer VAIO Fit 14E 15E SVF1432 SVF1442 SVF1532 SVF1542 Setup VAIO computer Power Battery Memory module Supplied items Windows 8 Notes on use Copyright 2013 Sony Corporation User Guide How to Use 5 ...

Page 6: ...Personal Computer VAIO Fit 14E 15E SVF1432 SVF1442 SVF1532 SVF1542 Network Internet Internet LAN Wi Fi Apps Store Notes on use Copyright 2013 Sony Corporation User Guide How to Use 6 ...

Page 7: ... VAIO Fit 14E 15E SVF1432 SVF1442 SVF1532 SVF1542 Connections Power Battery Display HDMI Peripheral device CD DVD BD Audio Speakers Headphones Microphone Optical digital output Internet LAN Wi Fi User Guide How to Use 7 ...

Page 9: ...Fit 14E 15E SVF1432 SVF1442 SVF1532 SVF1542 Settings User account VAIO computer Power Display HDMI Peripheral device CD DVD BD Audio Speakers Microphone Optical digital output Button Recovery Keyboard User Guide How to Use 9 ...

Page 12: ...5E SVF1432 SVF1442 SVF1532 SVF1542 Backup Recovery VAIO computer CD DVD BD Button Recovery BIOS Backup Service and support Built in storage device Partition Refresh Notes on use Copyright 2013 Sony Corporation User Guide How to Use 12 ...

Page 13: ... apps described in this manual may not be preinstalled on your VAIO computer Supplied manuals The following manuals are supplied with your VAIO computer On screen documentation User Guide Introduction Version Welcome A preinstalled manual with limited information of your VAIO computer focused on support and Internet connection The User Guide Introduction Version is replaced with a complete version...

Page 14: ...ss for any particular purpose with regard to this manual the software or such other information In no event shall Sony Corporation be liable for any incidental consequential or special damages whether based on tort contract or otherwise arising out of or in connection with this manual the software or other information contained herein or the use thereof In the manual the TM or R marks are not spec...

Page 15: ...Personal Computer VAIO Fit 14E 15E SVF1432 SVF1442 SVF1532 SVF1542 Security VAIO computer Internet Password BIOS Service and support Notes on use Copyright 2013 Sony Corporation User Guide How to Use 15 ...

Page 16: ...14E 15E SVF1432 SVF1442 SVF1532 SVF1542 Other Operations VAIO computer Power Battery Display CD DVD BD Keyboard Touch pad Camera Memory module USB Memory card Built in storage device Touch panel Partition User Guide How to Use 16 ...

Page 18: ...1442 SVF1532 SVF1542 Notifications Read this first VAIO computer CD DVD BD Care and maintenance Important notice Service and support Product registration Supplied items Security Notes on use Copyright 2013 Sony Corporation User Guide How to Use 18 ...

Page 19: ...al Computer VAIO Fit 14E 15E SVF1432 SVF1442 SVF1532 SVF1542 Hardware Power Battery Display HDMI CD DVD BD Audio Microphone Keyboard Touch pad Camera LAN Wi Fi BLUETOOTH Password User Guide Troubleshooting 19 ...

Page 26: ...ate of Your VAIO Computer Sleep Mode Shutdown Display Opening the Desktop Searching Content Opening the App List About the Start Screen and Menu Internet Installing Apps from Windows Store Password Switching from a Local Account to a Microsoft Account About User Account Types Apps Switching User Accounts Switching Apps Viewing Running Apps Closing Apps Starting Apps Installing Apps from Windows St...

Page 27: ... VAIO computer Parts and Controls on the Front Parts and Controls on the Sides Parts and Controls on the Bottom Setup VAIO computer Adding and Removing Memory Modules Notes on Adding and Removing Memory Modules Checking Supplied Items Setting Up an Appropriate Work Environment Power Charging the Battery Pack Turning On Your VAIO Computer Connecting a Power Source Installing the Battery Pack Contro...

Page 28: ...virus App for Your VAIO Computer About the Network LAN About a Security Key for Wi Fi R Wireless LAN Disabling the Wi Fi R Wireless LAN Function LAN About the Wi Fi R Wireless LAN Standards Connecting to the Internet with a Wired Connection LAN port equipped models About the Internet Connection Services About the Network LAN About a Security Key for Wi Fi R Wireless LAN Wi Fi Stopping Wi Fi R Wire...

Page 29: ...en Connecting an External Microphone Microphone jack equipped models Changing the Sound Output Device Connecting a High Quality Digital Sound Output Device between Your VAIO Computer and a TV CD DVD BD Connecting an External Drive Audio Connecting an External Microphone Microphone jack equipped models Connecting External Speakers or Headphones Changing the Sound Output Device Connecting a High Qua...

Page 30: ...ng Wi Fi R Wireless LAN Communications Notes on Using the Wi Fi R Wireless LAN Function About the Wi Fi R Wireless LAN Standards About the Internet Connection Services Starting Wi Fi R Wireless LAN Communications About a Security Key for Wi Fi R Wireless LAN Disabling the Wi Fi R Wireless LAN Function BLUETOOTH About BLUETOOTH R Security Notes on Using the BLUETOOTH R Function About the BLUETOOTH ...

Page 31: ...DMI Changing the Resolution Size of the Screen Image on an HDMI Connected Device Connecting a TV with an HDMI Input Port Peripheral device Selecting Display Modes Using the Multiple Monitors Function Connecting a TV with an HDMI Input Port Notes on the LCD screen Changing the Sound Output Device Connecting a High Quality Digital Sound Output Device between Your VAIO Computer and a TV CD DVD BD Boo...

Page 32: ...uter Password Switching from a Local Account to a Microsoft Account Creating Changing Removing Your Windows Password Setting Changing the Power on Password Removing the Power on Password Memory module Viewing the System Information BIOS About the ASSIST Button Booting Your VAIO Computer from External Devices Setting Changing the Power on Password Removing the Power on Password Service and support ...

Page 33: ...om External Devices Button About the ASSIST Button Recovery About the ASSIST Button Recovering from the Recovery Area Refreshing Your VAIO Computer Refresh function supported models Removing Recovery Content to Free up Disk Space Recovering from Recovery Media Checking the Volume of the Recovery Area About Recovery Creating Recovery Media Notes on Recovery BIOS About the ASSIST Button Booting Your...

Page 34: ...ur VAIO Computer in Optimum Condition VAIO Care Internet Using the Antivirus App for Your VAIO Computer Password Creating Changing Removing Your Windows Password Setting Changing the Power on Password Removing the Power on Password BIOS Setting Changing the Power on Password Removing the Power on Password Service and support Using VAIO Update Keeping Your VAIO Computer in Optimum Condition VAIO Ca...

Page 35: ...s Inserting a Disc Optical disc drive equipped models Keyboard Combinations and Functions with the Fn Key Entering Characters with Touch Screen Operations Touch screen equipped models Touch pad Using the Touch Pad Camera Notes on the Built in Camera Using the Built in Camera Memory module Adding and Removing Memory Modules Notes on Adding and Removing Memory Modules USB Charging a USB Device Conne...

Page 36: ...istening Connection One touch listening NFC supported models Windows Opening Windows Help and Support Starting Help Tips Windows 8 Using Sleep Mode Restarting Your VAIO Computer Controlling the Power State of Your VAIO Computer Sleep Mode Shutdown Help and Support Opening Windows Help and Support Starting Help Tips Notifications Read this first About This Manual VAIO computer Checking Supplied Ite...

Page 37: ...on Service and support Solving Common Problems with Your VAIO Computer About Online Support Website Updating Your VAIO Computer Product registration About Online Support Website Supplied items Checking Supplied Items Security Updating Your VAIO Computer Notes on use Copyright 2013 Sony Corporation 37 ...

Page 38: ...y and the CPU clock frequency low while the computer is running on battery power What should I do if a message appears indicating that the battery pack is incompatible or has been incorrectly installed after which my VAIO computer enters Hibernate mode What should I do if my battery pack is not fully charged What should I do if my battery pack does not work properly Display What should I do if vid...

Page 39: ...t should I do if my microphone does not work What should I do if I hear microphone feedback from speakers when using my microphone Keyboard What should I do if the pointer does not move What should I do if my VAIO computer screen freezes What should I do if I cannot enter numbers with the numeric keypad What should I do if I cannot enter certain characters with my keyboard What should I do if my k...

Page 40: ...omputer as a user with a standard user account Why can t I use BLUETOOTH R devices when I switch users What should I do if I cannot use the BLUETOOTH R function What should I do if the BLUETOOTH R icon is not displayed in the desktop notification area Password What should I do if I forget the Windows password What should I do if the Enter Onetime Password message appears and Windows does not start...

Page 41: ...a transfer speed slow How can I find the physical address MAC address of the built in wireless network interface of my VAIO computer What should I do if I cannot connect my VAIO computer to an access point or the Internet What should I do if I cannot use the Wi Fi R Wireless LAN function BLUETOOTH What should I do if other BLUETOOTH R devices cannot connect to my VAIO computer What should I do if ...

Page 42: ...orget the power on password to start my VAIO computer BIOS What should I do if I forget the power on password to start my VAIO computer Peripheral Devices USB What should I do if I cannot print a document What should I do if my VAIO computer does not recognize the USB device Printer What should I do if I cannot print a document What should I do if my VAIO computer does not recognize the USB device...

Page 43: ... viewing on a smartphone or tablet Basic operation has been confirmed on the standard browser for the noted devices running the following operating systems Android 2 3 or later Xperia series Walkman running Android iOS 4 or later iPhone iPod touch iPad JavaScript JavaScript is used with this content for viewing convenience If JavaScript is disabled in your web browser settings the content may not ...

Page 44: ...Sony may use cookies web beacons or similar technologies to make statistical analysis of customers usage of this content while preserving anonymity Notes on use Copyright 2013 Sony Corporation 44 ...

Page 45: ...l Account to a Microsoft Account In Windows 8 you can switch between a local account and a Microsoft account About User Account Types There are two types of user accounts available in Windows 8 a local account and a Microsoft account Notes on use Copyright 2013 Sony Corporation User Guide How to Use 45 ...

Page 46: ...n your VAIO computer you may be required to restart the computer Controlling the Power State of Your VAIO Computer Sleep Mode Shutdown By default your VAIO computer automatically enters Sleep mode after a certain period of inactivity You might be looking for the following topics Charging the Battery Pack Turning On Your VAIO Computer Connecting a Power Source Installing the Battery Pack Removing t...

Page 47: ...utton does not work the charge indicator light blinks fast What should I do if my VAIO computer does not turn on the power indicator light does not turn on in green What should I do if the VAIO Care Rescue Mode screen appears when I turn on my VAIO computer What should I do if Hibernate mode is not available or my VAIO computer does not enter Hibernate mode What should I do if my VAIO computer doe...

Page 48: ...bsites that you use the most You might be looking for the following topics Changing the Resolution Size of the Screen Image on an HDMI Connected Device Selecting Display Modes Using the Multiple Monitors Function Connecting a TV with an HDMI Input Port Notes on the LCD screen Changing the LCD Brightness Changing the Resolution Size of the Screen Image Notes on Using the Touch Screen Touch screen e...

Page 49: ...es occur when I play high definition videos such as those recorded with the AVCHD digital video camcorder What should I do if my computer screen goes blank Why does the viewfinder show no images or poor quality images What should I do if captured images contain dropped frames and audio interruptions What should I do if captured images flicker What should I do if my computer screen flickers or fade...

Page 50: ...e Wi Fi R Wireless LAN Function About the Wi Fi R Wireless LAN Standards Connecting to the Internet with a Wired Connection LAN port equipped models About the Internet Connection Services Starting Wi Fi R Wireless LAN Communications Using the Antivirus App for Your VAIO Computer About the Network LAN About a Security Key for Wi Fi R Wireless LAN Disabling the Wi Fi R Wireless LAN Function Notes on...

Page 51: ...account You might be looking for the following topics Creating Changing Removing Your Windows Password Setting Changing the Power on Password Removing the Power on Password What should I do if I forget the Windows password What should I do if the Enter Onetime Password message appears and Windows does not start after I enter a wrong power on password three times consecutively What should I do if I...

Page 52: ...g apps by displaying the list on the Start screen Closing Apps You can close currently running apps by following the instruction below Starting Apps You can start apps by following these steps Installing Apps from Windows Store You can install apps from Windows Store Opening the App Menu Many apps have app menus that you can use to control your app Follow the instructions below to open the app men...

Page 53: ...542 Windows Opening Windows Help and Support You can open Windows Help and Support by following these steps Starting Help Tips You can start Help Tips that explains the Windows 8 basic operations Notes on use Copyright 2013 Sony Corporation User Guide How to Use 53 ...

Page 54: ...ter Opening the Desktop You can access the desktop from a tile just like an app Open the desktop by following the instruction below Searching Content With the Search charm you can search files settings or web content Opening the App List You can open the list of the installed apps the Apps screen on your VAIO computer About the Start Screen and Menu You can add shortcuts to apps the desktop and we...

Page 55: ... you are working on Restarting Your VAIO Computer After changing the settings or installing an app on your VAIO computer you may be required to restart the computer Controlling the Power State of Your VAIO Computer Sleep Mode Shutdown By default your VAIO computer automatically enters Sleep mode after a certain period of inactivity Notes on use Copyright 2013 Sony Corporation User Guide How to Use...

Page 56: ...VF1532 SVF1542 Store Switching User Accounts You can switch to another user account by following these steps Installing Apps from Windows Store You can install apps from Windows Store Notes on use Copyright 2013 Sony Corporation User Guide How to Use 56 ...

Page 57: ...elp and Support Opening Windows Help and Support You can open Windows Help and Support by following these steps Starting Help Tips You can start Help Tips that explains the Windows 8 basic operations Notes on use Copyright 2013 Sony Corporation User Guide How to Use 57 ...

Page 58: ...escribes the features on the bottom of the VAIO computer You might be looking for the following topics Adding and Removing Memory Modules Notes on Adding and Removing Memory Modules Checking Supplied Items Setting Up an Appropriate Work Environment About the ASSIST Button Viewing the System Information Customizing Your VAIO Computer Booting Your VAIO Computer from External Devices Using VAIO Updat...

Page 59: ... Checking Supplied Items Check all items packed with the product before use Setting Up an Appropriate Work Environment This topic describes where to or not to place your VAIO computer and ergonomic instructions You might be looking for the following topics Parts and Controls on the Front Parts and Controls on the Sides Parts and Controls on the Bottom About the ASSIST Button Viewing the System Inf...

Page 60: ...the Battery Pack Install the battery pack into the battery compartment of your VAIO computer Controlling the Power State of Your VAIO Computer Sleep Mode Shutdown By default your VAIO computer automatically enters Sleep mode after a certain period of inactivity Removing the Battery Pack Remove the battery pack from the battery compartment of your VAIO computer You might be looking for the followin...

Page 61: ...my VAIO computer does not turn on or the power button does not work the charge indicator light blinks fast What should I do if my VAIO computer does not turn on the power indicator light does not turn on in green What should I do if the VAIO Care Rescue Mode screen appears when I turn on my VAIO computer What should I do if Hibernate mode is not available or my VAIO computer does not enter Hiberna...

Page 62: ...ttery Pack Remove the battery pack from the battery compartment of your VAIO computer You might be looking for the following topics Checking the Battery Charge Capacity Changing the Rapid Wake Sleep Mode Settings Charge Indicator Status List Extending the Battery Life About Sleep Mode Why is my VAIO computer running slowly and the CPU clock frequency low while the computer is running on battery po...

Page 63: ...nce when running programs simultaneously increase the amount of memory by installing optional memory modules Notes on Adding and Removing Memory Modules Before adding or removing memory modules read the following precautions thoroughly You might be looking for the following topics Viewing the System Information Notes on use Copyright 2013 Sony Corporation User Guide How to Use 63 ...

Page 64: ...puter VAIO Fit 14E 15E SVF1432 SVF1442 SVF1532 SVF1542 Supplied items Checking Supplied Items Check all items packed with the product before use Notes on use Copyright 2013 Sony Corporation User Guide How to Use 64 ...

Page 65: ...e of Your VAIO Computer Sleep Mode Shutdown By default your VAIO computer automatically enters Sleep mode after a certain period of inactivity You might be looking for the following topics Using Sleep Mode Restarting Your VAIO Computer Notes on use Copyright 2013 Sony Corporation User Guide How to Use 65 ...

Page 66: ...your VAIO computer to the Internet About the Internet Connection Services The following types of Internet connection services are available Installing Apps from Windows Store You can install apps from Windows Store Starting Wi Fi R Wireless LAN Communications You can establish Wi Fi communications between your VAIO computer and an access point not supplied Using the Antivirus App for Your VAIO Com...

Page 67: ...or a WEP Wired Equivalent Privacy key Disabling the Wi Fi R Wireless LAN Function You can disable the Wi Fi function by following these steps Notes on use Copyright 2013 Sony Corporation 67 ...

Page 68: ...ta between the computer and other devices About a Security Key for Wi Fi R Wireless LAN A security key is a security protocol for Wi Fi that encrypts data transmitted on Wi Fi It is also referred to as an encryption key or a WEP Wired Equivalent Privacy key You might be looking for the following topics What should I do if I do not know the SSID or security key for the access point What should I do...

Page 69: ...cess point not supplied About a Security Key for Wi Fi R Wireless LAN A security key is a security protocol for Wi Fi that encrypts data transmitted on Wi Fi It is also referred to as an encryption key or a WEP Wired Equivalent Privacy key Disabling the Wi Fi R Wireless LAN Function You can disable the Wi Fi function by following these steps You might be looking for the following topics What shoul...

Page 71: ...pps from Windows Store You can install apps from Windows Store You might be looking for the following topics Switching User Accounts Switching Apps Viewing Running Apps Closing Apps Starting Apps Opening the App Menu Notes on use Copyright 2013 Sony Corporation User Guide How to Use 71 ...

Page 72: ...SVF1442 SVF1532 SVF1542 Store Installing Apps from Windows Store You can install apps from Windows Store You might be looking for the following topics Switching User Accounts Notes on use Copyright 2013 Sony Corporation User Guide How to Use 72 ...

Page 73: ...ing for the following topics Entering Sleep Mode Shutting Down or Restarting Using Sleep Mode Restarting Your VAIO Computer Controlling the Power State of Your VAIO Computer Sleep Mode Shutdown Charging the Battery Pack Turning On Your VAIO Computer Notes on Sleep Mode Selecting a Power Plan Notes on Using the Power Source Changing the Rapid Wake Sleep Mode Settings Charge Indicator Status List Ab...

Page 74: ...ight blinks fast What should I do if my VAIO computer does not turn on the power indicator light does not turn on in green What should I do if the VAIO Care Rescue Mode screen appears when I turn on my VAIO computer What should I do if Hibernate mode is not available or my VAIO computer does not enter Hibernate mode What should I do if my VAIO computer does not return to Normal mode with keyboard ...

Page 75: ...harge Capacity Changing the Rapid Wake Sleep Mode Settings Charge Indicator Status List Extending the Battery Life About Sleep Mode Why is my VAIO computer running slowly and the CPU clock frequency low while the computer is running on battery power What should I do if a message appears indicating that the battery pack is incompatible or has been incorrectly installed after which my VAIO computer ...

Page 76: ...onitors function allows you to distribute portions of your desktop across separate displays Connecting a TV with an HDMI Input Port You can connect a TV with an HDMI input port to your VAIO computer with an HDMI cable not supplied Notes on the LCD screen Read the following precautions for correct use of the LCD screen You might be looking for the following topics Opening the Desktop Searching Cont...

Page 77: ... or TV screen Why do sound interruptions and or dropped frames occur when I play high definition videos such as those recorded with the AVCHD digital video camcorder What should I do if my computer screen goes blank Why does the viewfinder show no images or poor quality images What should I do if captured images contain dropped frames and audio interruptions What should I do if captured images fli...

Page 78: ...ernal display such as a TV connected to the computer with an HDMI cable not supplied Connecting a TV with an HDMI Input Port You can connect a TV with an HDMI input port to your VAIO computer with an HDMI cable not supplied You might be looking for the following topics What should I do if no image is displayed on my TV screen or external display connected to the HDMI output port Notes on use Copyr...

Page 79: ...s on the LCD screen Read the following precautions for correct use of the LCD screen Connecting an External Microphone Microphone jack equipped models You can connect an external microphone to your VAIO computer and enjoy voice chat etc Changing the Sound Output Device If there is no sound coming from an external device connected to your VAIO computer you need to change the device for sound output...

Page 80: ...drive equipped models Inserting a Disc Optical disc drive equipped models Supported Discs Optical disc drive equipped models Notes on Using Discs Optical disc drive equipped models Handling Discs Optical disc drive equipped models Why can t I write data to a disc What should I do if I cannot play a disc or dropped frames and or sound interruptions occur during playback Why does it take time to wri...

Page 81: ...uter and a TV You can connect a high quality home theater receiver or other surround sound decoder devices between your VAIO computer and a TV using an HDMI connection You might be looking for the following topics Adjusting the Speakers Volume Adjusting the Volume in Windows Adjusting the Microphone Volume Playing Optimized Sound for Your VAIO Computer Using ClearAudio What should I do if I do not...

Page 83: ...hones You can connect external sound output devices such as speakers or headphones to your VAIO computer You might be looking for the following topics Adjusting the Speakers Volume Playing Optimized Sound for Your VAIO Computer Using ClearAudio Notes on use Copyright 2013 Sony Corporation User Guide How to Use 83 ...

Page 84: ...VF1442 SVF1532 SVF1542 Headphones Connecting External Speakers or Headphones You can connect external sound output devices such as speakers or headphones to your VAIO computer Notes on use Copyright 2013 Sony Corporation User Guide How to Use 84 ...

Page 85: ...nect an external microphone to your VAIO computer and enjoy voice chat etc You might be looking for the following topics Adjusting the Microphone Volume What should I do if my microphone does not work What should I do if I hear microphone feedback from speakers when using my microphone Notes on use Copyright 2013 Sony Corporation User Guide How to Use 85 ...

Page 86: ...a High Quality Digital Sound Output Device between Your VAIO Computer and a TV You can connect a high quality home theater receiver or other surround sound decoder devices between your VAIO computer and a TV using an HDMI connection Notes on use Copyright 2013 Sony Corporation User Guide How to Use 86 ...

Page 87: ...cting your VAIO computer to the Internet About the Internet Connection Services The following types of Internet connection services are available Starting Wi Fi R Wireless LAN Communications You can establish Wi Fi communications between your VAIO computer and an access point not supplied About the Network LAN The network LAN enables you to connect your VAIO computer to the Internet and transfer d...

Page 89: ...ta between the computer and other devices About a Security Key for Wi Fi R Wireless LAN A security key is a security protocol for Wi Fi that encrypts data transmitted on Wi Fi It is also referred to as an encryption key or a WEP Wired Equivalent Privacy key You might be looking for the following topics What should I do if I do not know the SSID or security key for the access point What should I do...

Page 90: ...cess point not supplied About a Security Key for Wi Fi R Wireless LAN A security key is a security protocol for Wi Fi that encrypts data transmitted on Wi Fi It is also referred to as an encryption key or a WEP Wired Equivalent Privacy key Disabling the Wi Fi R Wireless LAN Function You can disable the Wi Fi function by following these steps You might be looking for the following topics What shoul...

Page 92: ...BLUETOOTH R Device such as a Mouse You can connect BLUETOOTH devices to your VAIO computer Stopping BLUETOOTH R Communications You can stop BLUETOOTH communications by following these steps You might be looking for the following topics What should I do if other BLUETOOTH R devices cannot connect to my VAIO computer What should I do if I cannot find the BLUETOOTH R device I want to communicate with...

Page 93: ...u can connect a Universal Serial Bus USB device such as a mouse floppy disk drive speaker or printer to your VAIO computer You might be looking for the following topics What should I do if I cannot charge the device connected to the USB port that supports USB charging What should I do if I cannot print a document What should I do if my VAIO computer does not recognize the USB device Notes on use C...

Page 94: ...count Switching from a Local Account to a Microsoft Account In Windows 8 you can switch between a local account and a Microsoft account You might be looking for the following topics About User Account Types Notes on use Copyright 2013 Sony Corporation User Guide How to Use 94 ...

Page 95: ...tical disc drive a USB floppy disk drive or a USB flash drive by using the BIOS function Using VAIO Update VAIO Update provides a service that informs you of available update information such as important notices or update programs to keep your VAIO computer up to date Keeping Your VAIO Computer in Optimum Condition VAIO Care With VAIO Care you can perform the following operations to keep your VAI...

Page 97: ...step away from your VAIO computer while retaining the computer s state including data you are working on You might be looking for the following topics Entering Sleep Mode Shutting Down or Restarting Restarting Your VAIO Computer Controlling the Power State of Your VAIO Computer Sleep Mode Shutdown Charging the Battery Pack Turning On Your VAIO Computer Connecting a Power Source Installing the Batt...

Page 98: ...utton does not work the charge indicator light blinks fast What should I do if my VAIO computer does not turn on the power indicator light does not turn on in green What should I do if the VAIO Care Rescue Mode screen appears when I turn on my VAIO computer What should I do if Hibernate mode is not available or my VAIO computer does not enter Hibernate mode What should I do if my VAIO computer doe...

Page 99: ...ate displays Connecting a TV with an HDMI Input Port You can connect a TV with an HDMI input port to your VAIO computer with an HDMI cable not supplied Notes on the LCD screen Read the following precautions for correct use of the LCD screen Changing the Resolution Size of the Screen Image You can change the screen resolution to adjust the size of the characters and images on the computer screen No...

Page 100: ...een What should I do if no image is displayed on my external display or TV screen Why do sound interruptions and or dropped frames occur when I play high definition videos such as those recorded with the AVCHD digital video camcorder What should I do if my computer screen goes blank Why does the viewfinder show no images or poor quality images What should I do if captured images contain dropped fr...

Page 101: ...ernal display such as a TV connected to the computer with an HDMI cable not supplied Connecting a TV with an HDMI Input Port You can connect a TV with an HDMI input port to your VAIO computer with an HDMI cable not supplied You might be looking for the following topics What should I do if no image is displayed on my TV screen or external display connected to the HDMI output port Notes on use Copyr...

Page 102: ...le not supplied Notes on the LCD screen Read the following precautions for correct use of the LCD screen Changing the Sound Output Device If there is no sound coming from an external device connected to your VAIO computer you need to change the device for sound output Connecting a High Quality Digital Sound Output Device between Your VAIO Computer and a TV You can connect a high quality home theat...

Page 103: ...s About Region Codes Optical disc drive equipped models Inserting a Disc Optical disc drive equipped models Supported Discs Optical disc drive equipped models Notes on Using Discs Optical disc drive equipped models Handling Discs Optical disc drive equipped models Why can t I write data to a disc What should I do if I cannot play a disc or dropped frames and or sound interruptions occur during pla...

Page 104: ...ct a high quality home theater receiver or other surround sound decoder devices between your VAIO computer and a TV using an HDMI connection Playing Optimized Sound for Your VAIO Computer Using ClearAudio ClearAudio enables high quality sound that is optimized for your VAIO computer using digital signal processing technologies originally developed by Sony You might be looking for the following top...

Page 105: ...What should I do if I do not hear sound from a digital audio device connected to the digital output port such as the HDMI output port Notes on use Copyright 2013 Sony Corporation 105 ...

Page 106: ...ying Optimized Sound for Your VAIO Computer Using ClearAudio ClearAudio enables high quality sound that is optimized for your VAIO computer using digital signal processing technologies originally developed by Sony You might be looking for the following topics Connecting External Speakers or Headphones Notes on use Copyright 2013 Sony Corporation User Guide How to Use 106 ...

Page 107: ...evel of the microphone You might be looking for the following topics Connecting an External Microphone Microphone jack equipped models What should I do if my microphone does not work What should I do if I hear microphone feedback from speakers when using my microphone Notes on use Copyright 2013 Sony Corporation User Guide How to Use 107 ...

Page 108: ...a High Quality Digital Sound Output Device between Your VAIO Computer and a TV You can connect a high quality home theater receiver or other surround sound decoder devices between your VAIO computer and a TV using an HDMI connection Notes on use Copyright 2013 Sony Corporation User Guide How to Use 108 ...

Page 109: ...1532 SVF1542 Button About the ASSIST Button Press the ASSIST button to perform regular maintenance of your VAIO computer or to solve problems you might encounter when using the computer Notes on use Copyright 2013 Sony Corporation User Guide How to Use 109 ...

Page 110: ...om Recovery Media Checking the Volume of the Recovery Area About Recovery Creating Recovery Media Notes on Recovery How can I reinstall the original apps and drivers What should I do if I cannot recover my VAIO computer from the recovery area How can I restore my VAIO computer system to its factory default settings How do I create Recovery Media What should I do if I cannot start complete the reco...

Page 111: ...ics Combinations and Functions with the Fn Key Entering Characters with Touch Screen Operations Touch screen equipped models What should I do if the pointer does not move What should I do if my VAIO computer screen freezes What should I do if I cannot enter numbers with the numeric keypad What should I do if I cannot enter certain characters with my keyboard What should I do if my keyboard configu...

Page 112: ...pointer on the computer screen Disabling the Tapping Function on the Touch Pad You can disable the tapping function to avoid unintentional clicks caused by a light touch on the touch pad during the keyboard operations You might be looking for the following topics How do I disable the touch pad Why can t I use the touch pad What should I do if the pointer does not move How do I avoid unintentional ...

Page 113: ...r the following topics Notes on the Built in Camera Why does the viewfinder show no images or poor quality images What should I do if captured images contain dropped frames and audio interruptions Why are captured images poor in quality Why is the video input from the built in camera suspended momentarily What should I do if captured images flicker Notes on use Copyright 2013 Sony Corporation User...

Page 114: ...ore Stopping Wi Fi R Wireless LAN Communications Notes on Using the Wi Fi R Wireless LAN Function About the Wi Fi R Wireless LAN Standards Connecting to the Internet with a Wired Connection LAN port equipped models About the Internet Connection Services Starting Wi Fi R Wireless LAN Communications About the Network LAN About a Security Key for Wi Fi R Wireless LAN Disabling the Wi Fi R Wireless LA...

Page 115: ...p your VAIO computer using the BIOS function Entry of the power on password will be prompted after the VAIO logo appears to start the computer Removing the Power on Password If power on password input for booting up your VAIO computer is no longer necessary follow these steps to remove the machine password and user password You might be looking for the following topics About User Account Types Wha...

Page 116: ...iewing the System Information You can view the system information of your VAIO computer You might be looking for the following topics Adding and Removing Memory Modules Notes on Adding and Removing Memory Modules Notes on use Copyright 2013 Sony Corporation User Guide How to Use 116 ...

Page 117: ...e BIOS function Setting Changing the Power on Password You can set a password power on password for booting up your VAIO computer using the BIOS function Entry of the power on password will be prompted after the VAIO logo appears to start the computer Removing the Power on Password If power on password input for booting up your VAIO computer is no longer necessary follow these steps to remove the ...

Page 118: ...uter in Optimum Condition VAIO Care With VAIO Care you can perform the following operations to keep your VAIO computer running at an optimum level Updating Your VAIO Computer Be sure to update your VAIO computer by installing the following apps to enhance its efficiency security and functionality You might be looking for the following topics Solving Common Problems with Your VAIO Computer About On...

Page 119: ... you to operate the touch screen easier How to Use the Touch Screen Touch screen equipped models You can tap the touch screen or make a simple motion with your fingers to operate your VAIO computer You might be looking for the following topics Entering Characters with Touch Screen Operations Touch screen equipped models About the Touch Screen Touch screen equipped models What should I do if the to...

Page 120: ...42 SVF1532 SVF1542 Security Updating Your VAIO Computer Be sure to update your VAIO computer by installing the following apps to enhance its efficiency security and functionality Notes on use Copyright 2013 Sony Corporation User Guide How to Use 120 ...

Page 121: ...ol Panel You can open Control Panel by following these steps You might be looking for the following topics Opening the Charms Opening the Desktop Searching Content Opening the App List About the Start Screen and Menu Notes on use Copyright 2013 Sony Corporation User Guide How to Use 121 ...

Page 122: ...ep away from your VAIO computer while retaining the computer s state including data you are working on You might be looking for the following topics Restarting Your VAIO Computer Controlling the Power State of Your VAIO Computer Sleep Mode Shutdown Notes on use Copyright 2013 Sony Corporation User Guide How to Use 122 ...

Page 123: ...ipped models This topic explains media types that are playable recordable on your VAIO computer You might be looking for the following topics Connecting an External Drive Booting Your VAIO Computer from External Devices Notes on Using Discs Optical disc drive equipped models Handling Discs Optical disc drive equipped models Why can t I write data to a disc What should I do if I cannot play a disc ...

Page 124: ... using the BIOS function Keeping Your VAIO Computer in Optimum Condition VAIO Care With VAIO Care you can perform the following operations to keep your VAIO computer running at an optimum level You might be looking for the following topics Parts and Controls on the Front Parts and Controls on the Sides Parts and Controls on the Bottom Adding and Removing Memory Modules Notes on Adding and Removing...

Page 125: ...s About Region Codes Optical disc drive equipped models Inserting a Disc Optical disc drive equipped models Supported Discs Optical disc drive equipped models Notes on Using Discs Optical disc drive equipped models Handling Discs Optical disc drive equipped models Why can t I write data to a disc What should I do if I cannot play a disc or dropped frames and or sound interruptions occur during pla...

Page 126: ...1532 SVF1542 Button About the ASSIST Button Press the ASSIST button to perform regular maintenance of your VAIO computer or to solve problems you might encounter when using the computer Notes on use Copyright 2013 Sony Corporation User Guide How to Use 126 ...

Page 127: ...ata for system recovery is stored If your VAIO computer includes a solid state drive SSD you might want to minimize the recovery area by removing such data to free up disk space on the C drive or the last drive in your drive list for example D drive Recovering from Recovery Media If the recovery area data has been corrupted or erased you can use Recovery Media to recover your VAIO computer Checkin...

Page 128: ... VAIO computer system to its factory default settings How do I create Recovery Media What should I do if I cannot start complete the recovery process What should I do if I cannot create Recovery Media What should I do if my VAIO computer becomes unstable Windows starts What should I do if my VAIO computer becomes unstable Windows does not start Notes on use Copyright 2013 Sony Corporation 128 ...

Page 129: ...AIO Computer from External Devices You can boot your VAIO computer from external devices such as an optical disc drive a USB floppy disk drive or a USB flash drive by using the BIOS function You might be looking for the following topics Setting Changing the Power on Password Removing the Power on Password What should I do if I forget the power on password to start my VAIO computer Notes on use Cop...

Page 130: ...ndows Backup and Restore feature to back up your valuable data Creating a Restore Point A restore point enables you to restore your computer system files to a previous state depending on when the restore point was created Backing Up Your Data when You cannot Start Windows If you cannot start Windows back up your data with VAIO Care Rescue Mode VAIO recovery solutions Restoring Your Data with VAIO ...

Page 131: ...th VAIO Care you can perform the following operations to keep your VAIO computer running at an optimum level You might be looking for the following topics Using VAIO Update Updating Your VAIO Computer Solving Common Problems with Your VAIO Computer About Online Support Website Notes on use Copyright 2013 Sony Corporation User Guide How to Use 131 ...

Page 132: ...ve or the last drive in your drive list for example D drive Creating Other Drives Modifying Partitions Partitions are divided areas on your built in storage device Dividing the built in storage device into more than one partition may have various advantages such as separating the system files from your data files Creating Partitions This topic describes how to create partitions Checking the Volume...

Page 133: ...e divided areas on your built in storage device Dividing the built in storage device into more than one partition may have various advantages such as separating the system files from your data files Creating Partitions This topic describes how to create partitions Notes on use Copyright 2013 Sony Corporation User Guide How to Use 133 ...

Page 134: ... that you use the refresh function provided by Windows Refresh the computer by following these steps About Recovery Recovery is the process of restoring the built in storage device back to its original factory condition Refresh is the process of reinstalling the operating system with the main settings and personal data retained Notes on use Copyright 2013 Sony Corporation User Guide How to Use 134...

Page 135: ...l of the computer inside the back panel or inside the battery compartment on the original VAIO box The model number is located at the lower right corner of the display on the VAIO computer Other websites You can also find useful information at the following Web sites Sony products http www sony net http www sony net electronics Operating system online support website For Microsoft Windows operatin...

Page 136: ...isit our sustainability site http www sony com green Hint You can find a link to register your computer online in VAIO Care To start VAIO Care see Starting Apps Related Topic About This Manual Keeping Your VAIO Computer in Optimum Condition VAIO Care Notes on use Copyright 2013 Sony Corporation 136 ...

Page 137: ...VAIO computer Once the User Guide is updated to the complete version you can access it anytime even if you are offline With the complete version of the User Guide you can view information about Parts description Feature and operating instructions Precautions Troubleshooting information Windows basic operations To update the User Guide to the complete version 1 Connect your VAIO computer to the Int...

Page 138: ...your ISP Fiber to the Home FTTH Digital Subscriber Line DSL Cable modem Satellite Dial up For more information on devices required for Internet access and how to connect your VAIO computer to the Internet ask your ISP The following is one of the Internet connection methods as an example To use the Wi Fi network 1 Open the charms and select the Settings charm 2 Select the network icon 3 Select your...

Page 139: ...dates available on the Internet then downloads and installs them on your VAIO computer 1 Open the charms and select the Search charm 2 Enter VAIO Update in the search box to search VAIO Update 3 Select VAIO Update from the list 4 Follow the on screen instructions to complete the updates To update the antivirus app The antivirus app helps protect your VAIO computer against security threats by keepi...

Page 140: ... start Finding Support Information The Sony online support website provides instant access to information on commonly encountered problems You can find support information such as the support website URL in Contact Support on VAIO Care or the supplied Quick Start Guide Windows How to Start About the Start Screen and Menu You can add shortcuts to apps the desktop and websites that you use the most ...

Page 141: ...ch for apps and files share content play content on other devices or print and set up your VAIO computer Touch operation Touch screen equipped models Swipe in from the right edge Mouse Touch pad operation Point to the upper right corner then move downward With a touch pad you can also swipe in from the right edge Keyboard operation Press the Windows key and the C key at the same time Opening the A...

Page 142: ...s You can start apps by following these steps 1 Open the Start screen or the Apps screen 2 Select your desired app Hint It is useful to pin the apps that you use the most to the Start screen To pin the apps right click an app icon on the Apps screen and select the pin icon on the menu that appears on the bottom of the screen You can search apps from the search box on the upper right corner of the ...

Page 143: ...lt Viewing Running Apps You can view running apps by displaying the list on the Start screen Touch operation Touch screen equipped models Swipe in from the left edge until a small app icon appears then drag the icon back towards the left edge Mouse Touch pad operation Point to the upper left corner then move downward 143 ...

Page 144: ... running apps touch and swipe in your desired app icon from the left edge Mouse Touch pad operation Display currently running apps and drag your desired app icon from the left edge to the center Opening the App Menu Many apps have app menus that you can use to control your app Follow the instructions below to open the app menu Touch operation Touch screen equipped models Swipe up from the bottom e...

Page 145: ...ntly displayed on the computer screen Closing Apps You can close currently running apps by following the instruction below Touch operation Touch screen equipped models 1 When an app is open point to the top center of the screen 2 Drag the app to the bottom of the screen until the app disappears from the screen Mouse Touch pad operation 1 When an app is open move the cursor to the top center of the...

Page 146: ...Support 1 Connect to the Internet 2 Open the Start screen and select the Store tile 3 Find an app to install 4 Follow the on screen instructions to install the app After the installation is complete the app icon appears on the Apps screen To open the Apps screen see Opening the App List Hint It is useful to pin the apps that you use the most to the Start screen To pin the apps right click an app i...

Page 147: ...ws Help and Support You can open Windows Help and Support by following these steps 1 Open the Apps screen 2 Select Help and Support Starting Help Tips You can start Help Tips that explains the Windows 8 basic operations 1 Open the Apps screen 2 Select Help Tips Entering Sleep Mode Shutting Down or Restarting 147 ...

Page 148: ...below 1 Open the Start screen and select the Desktop tile About User Account Types There are two types of user accounts available in Windows 8 a local account and a Microsoft account Local account A local account is a user name and password that you set on your VAIO computer Because one local account is expected to be used for a single computer you cannot share the same account on multiple compute...

Page 149: ...orporation in the United States and or other countries Wi Fi is a trademark or registered trademark of Wi Fi Alliance All other names of system products and services are trademarks of their respective owners In the manual the TM or R marks are not specified About the International ENERGY STAR R Program The following information is applicable to ENERGY STAR qualified certified products only ENERGY ...

Page 150: ...standards and delivered with the following power saving settings that apply to the computer running on AC power The LCD backlight is turned off automatically after no more than 15 minutes of inactivity The computer enters Sleep mode automatically after no more than 30 minutes of inactivity Press the Power button to bring the computer back into Normal mode Notes on use Copyright 2013 Sony Corporati...

Page 151: ...s Help and Support You can open Windows Help and Support by following these steps 1 Open the Apps screen See Opening the App List to open the Apps screen 2 Select Help and Support Related Topic Starting Help Tips Notes on use Copyright 2013 Sony Corporation User Guide How to Use 151 ...

Page 152: ...to keep your VAIO computer running at an optimum level You might be looking for the following topics Parts and Controls on the Front Parts and Controls on the Sides Parts and Controls on the Bottom Adding and Removing Memory Modules Notes on Adding and Removing Memory Modules Checking Supplied Items Setting Up an Appropriate Work Environment About the ASSIST Button Viewing the System Information C...

Page 153: ...ore Stopping Wi Fi R Wireless LAN Communications Notes on Using the Wi Fi R Wireless LAN Function About the Wi Fi R Wireless LAN Standards Connecting to the Internet with a Wired Connection LAN port equipped models About the Internet Connection Services Starting Wi Fi R Wireless LAN Communications About the Network LAN About a Security Key for Wi Fi R Wireless LAN Disabling the Wi Fi R Wireless LA...

Page 154: ... after the VAIO logo appears to start the computer Removing the Power on Password If power on password input for booting up your VAIO computer is no longer necessary follow these steps to remove the machine password and user password You might be looking for the following topics Switching from a Local Account to a Microsoft Account About User Account Types What should I do if I forget the Windows ...

Page 155: ...appears to start the computer Removing the Power on Password If power on password input for booting up your VAIO computer is no longer necessary follow these steps to remove the machine password and user password You might be looking for the following topics About the ASSIST Button Booting Your VAIO Computer from External Devices What should I do if I forget the power on password to start my VAIO ...

Page 156: ...s to keep your VAIO computer up to date Keeping Your VAIO Computer in Optimum Condition VAIO Care With VAIO Care you can perform the following operations to keep your VAIO computer running at an optimum level You might be looking for the following topics Updating Your VAIO Computer Solving Common Problems with Your VAIO Computer About Online Support Website Notes on use Copyright 2013 Sony Corpora...

Page 157: ...modules read the following precautions thoroughly You might be looking for the following topics Parts and Controls on the Front Parts and Controls on the Sides Parts and Controls on the Bottom Checking Supplied Items Setting Up an Appropriate Work Environment About the ASSIST Button Viewing the System Information Customizing Your VAIO Computer Booting Your VAIO Computer from External Devices Using...

Page 158: ... VAIO Computer Turn on your VAIO computer to start Windows Charge Indicator Status List The charge indicator light turns on or blinks differently according to conditions Restarting Your VAIO Computer After changing the settings or installing an app on your VAIO computer you may be required to restart the computer Controlling the Power State of Your VAIO Computer Sleep Mode Shutdown By default your...

Page 159: ...screen remains blank What should I do if my VAIO computer does not turn on or the power button does not work the charge indicator light blinks fast What should I do if my VAIO computer does not turn on the power indicator light does not turn on in green What should I do if the VAIO Care Rescue Mode screen appears when I turn on my VAIO computer What should I do if Hibernate mode is not available o...

Page 160: ...s Charge Indicator Status List The charge indicator light turns on or blinks differently according to conditions Extending the Battery Life When your VAIO computer is running on battery power you can extend the battery life using the following methods About Sleep Mode Sleep mode enables you to take a break and retain the computer s state including data you are working on You might be looking for t...

Page 162: ... or make a simple motion with your fingers to operate your VAIO computer You might be looking for the following topics Opening the Desktop Searching Content Opening the App List About the Start Screen and Menu Changing the Resolution Size of the Screen Image on an HDMI Connected Device Selecting Display Modes Using the Multiple Monitors Function Connecting a TV with an HDMI Input Port Notes on the...

Page 163: ...finition videos such as those recorded with the AVCHD digital video camcorder What should I do if my computer screen goes blank Why does the viewfinder show no images or poor quality images What should I do if captured images contain dropped frames and audio interruptions What should I do if captured images flicker What should I do if my computer screen flickers or fades to white Intel graphics ac...

Page 164: ...Computer from External Devices About Region Codes Optical disc drive equipped models Supported Discs Optical disc drive equipped models Notes on Using Discs Optical disc drive equipped models Handling Discs Optical disc drive equipped models Why can t I write data to a disc What should I do if I cannot play a disc or dropped frames and or sound interruptions occur during playback Why does it take ...

Page 165: ...eyboard with touch screen operations for text entry You might be looking for the following topics Changing the Keyboard Backlight Settings Keyboard backlight equipped models What should I do if the pointer does not move What should I do if my VAIO computer screen freezes What should I do if I cannot enter numbers with the numeric keypad What should I do if I cannot enter certain characters with my...

Page 166: ...cs Enabling Disabling the Gesture Function Enabling Disabling the Touch Pad Disabling the Tapping Function on the Touch Pad How do I disable the touch pad Why can t I use the touch pad What should I do if the pointer does not move How do I avoid unintentional clicks caused by a light touch on the touch pad What should I do if my VAIO computer screen freezes Notes on use Copyright 2013 Sony Corpora...

Page 167: ... apps You might be looking for the following topics Why does the viewfinder show no images or poor quality images What should I do if captured images contain dropped frames and audio interruptions Why are captured images poor in quality Why is the video input from the built in camera suspended momentarily What should I do if captured images flicker Notes on use Copyright 2013 Sony Corporation User...

Page 168: ...nce when running programs simultaneously increase the amount of memory by installing optional memory modules Notes on Adding and Removing Memory Modules Before adding or removing memory modules read the following precautions thoroughly You might be looking for the following topics Viewing the System Information Notes on use Copyright 2013 Sony Corporation User Guide How to Use 168 ...

Page 169: ...u can connect a Universal Serial Bus USB device such as a mouse floppy disk drive speaker or printer to your VAIO computer You might be looking for the following topics What should I do if I cannot charge the device connected to the USB port that supports USB charging What should I do if I cannot print a document What should I do if my VAIO computer does not recognize the USB device Notes on use C...

Page 170: ...s This topic explains how to remove an SD memory card Inserting SD Memory Cards Your VAIO computer is equipped with an SD memory card slot You can use this slot to transfer data among digital cameras camcorders music players and other audio video devices You might be looking for the following topics Why can t I write data to a memory card Notes on use Copyright 2013 Sony Corporation User Guide How...

Page 171: ...built in storage device into more than one partition may have various advantages such as separating the system files from your data files Creating Partitions This topic describes how to create partitions You might be looking for the following topics Removing Recovery Content to Free up Disk Space Checking the Volume of the Recovery Area Notes on use Copyright 2013 Sony Corporation User Guide How t...

Page 172: ...orm various gestures on the touch screen Notes on Using the Touch Screen Touch screen equipped models Before using the touch screen read the following precautions for correct use How to Use the Touch Screen Touch screen equipped models You can tap the touch screen or make a simple motion with your fingers to operate your VAIO computer You might be looking for the following topics Enlarging the Tex...

Page 173: ...e divided areas on your built in storage device Dividing the built in storage device into more than one partition may have various advantages such as separating the system files from your data files Creating Partitions This topic describes how to create partitions Notes on use Copyright 2013 Sony Corporation User Guide How to Use 173 ...

Page 174: ...ions NFC supported models Easily connect an NFC One touch functions supported device to your VAIO computer by simply touching the computer with the device Playing Music by Touching an NFC One touch functions Supported Device to Your VAIO Computer One touch listening NFC supported models One touch listening enables your VAIO computer to pair register with an NFC One touch functions supported device...

Page 175: ...42 Windows Opening Windows Help and Support You can open Windows Help and Support by following these steps Starting Help Tips You can start Help Tips that explains the Windows 8 basic operations Notes on use Copyright 2013 Sony Corporation User Guide How to Use 175 ...

Page 176: ...you are working on Restarting Your VAIO Computer After changing the settings or installing an app on your VAIO computer you may be required to restart the computer Controlling the Power State of Your VAIO Computer Sleep Mode Shutdown By default your VAIO computer automatically enters Sleep mode after a certain period of inactivity Notes on use Copyright 2013 Sony Corporation User Guide How to Use ...

Page 177: ...elp and Support Opening Windows Help and Support You can open Windows Help and Support by following these steps Starting Help Tips You can start Help Tips that explains the Windows 8 basic operations Notes on use Copyright 2013 Sony Corporation User Guide How to Use 177 ...

Page 178: ...uter VAIO Fit 14E 15E SVF1432 SVF1442 SVF1532 SVF1542 Read this first About This Manual Congratulations on your purchase of this VAIO R computer Notes on use Copyright 2013 Sony Corporation User Guide How to Use 178 ...

Page 179: ...e following apps to enhance its efficiency security and functionality You might be looking for the following topics Parts and Controls on the Front Parts and Controls on the Sides Parts and Controls on the Bottom Adding and Removing Memory Modules Notes on Adding and Removing Memory Modules About the ASSIST Button Viewing the System Information Customizing Your VAIO Computer Booting Your VAIO Comp...

Page 180: ...Optical disc drive equipped models This topic explains media types that are playable recordable on your VAIO computer You might be looking for the following topics Connecting an External Drive Booting Your VAIO Computer from External Devices Removing a Disc Optical disc drive equipped models Inserting a Disc Optical disc drive equipped models Why can t I write data to a disc What should I do if I ...

Page 181: ...42 SVF1532 SVF1542 Care and maintenance Cleaning Your VAIO computer LCD screen Before cleaning your VAIO computer read the following precautions for the correct cleaning procedure Notes on use Copyright 2013 Sony Corporation User Guide How to Use 181 ...

Page 182: ...can be easily damaged if improperly used About the International ENERGY STAR R Program About the Software License This product contains software owned by Sony and licensed by third parties Use of such software is subject to the terms and conditions of license agreements enclosed with this product Trademarks Safety Information Refer to the supplied safety manual for detailed safety information Note...

Page 183: ...y About Online Support Website The online support website provides information concerning your VAIO computer as well as a selection of frequently asked questions Updating Your VAIO Computer Be sure to update your VAIO computer by installing the following apps to enhance its efficiency security and functionality You might be looking for the following topics Using VAIO Update Keeping Your VAIO Compu...

Page 184: ... SVF1542 Product registration About Online Support Website The online support website provides information concerning your VAIO computer as well as a selection of frequently asked questions Notes on use Copyright 2013 Sony Corporation User Guide How to Use 184 ...

Page 185: ...uter VAIO Fit 14E 15E SVF1432 SVF1442 SVF1532 SVF1542 Supplied items Checking Supplied Items Check all items packed with the product before use Notes on use Copyright 2013 Sony Corporation User Guide How to Use 185 ...

Page 186: ...42 SVF1532 SVF1542 Security Updating Your VAIO Computer Be sure to update your VAIO computer by installing the following apps to enhance its efficiency security and functionality Notes on use Copyright 2013 Sony Corporation User Guide How to Use 186 ...

Page 187: ...ator light blinks fast What should I do if my VAIO computer does not turn on the power indicator light does not turn on in green What should I do if the VAIO Care Rescue Mode screen appears when I turn on my VAIO computer What should I do if Hibernate mode is not available or my VAIO computer does not enter Hibernate mode What should I do if my VAIO computer does not return to Normal mode with key...

Page 188: ... Source Installing the Battery Pack Removing the Battery Pack Notes on Sleep Mode Selecting a Power Plan Notes on Using the Power Source Changing the Rapid Wake Sleep Mode Settings Charge Indicator Status List About Sleep Mode Notes on use Copyright 2013 Sony Corporation 188 ...

Page 189: ... computer enters Hibernate mode What should I do if my battery pack is not fully charged What should I do if my battery pack does not work properly You might be looking for the following topics Charging the Battery Pack Installing the Battery Pack Notes on Using the Battery Pack Removing the Battery Pack Checking the Battery Charge Capacity Changing the Rapid Wake Sleep Mode Settings Charge Indica...

Page 190: ... my external display or TV screen Why do sound interruptions and or dropped frames occur when I play high definition videos such as those recorded with the AVCHD digital video camcorder What should I do if my computer screen goes blank Why does the viewfinder show no images or poor quality images What should I do if captured images contain dropped frames and audio interruptions What should I do if...

Page 191: ...he Multiple Monitors Function Connecting a TV with an HDMI Input Port Notes on the LCD screen Changing the LCD Brightness Changing the Resolution Size of the Screen Image Notes on Using the Touch Screen Touch screen equipped models Enlarging the Text Size DPI Touch screen equipped models How to Use the Touch Screen Touch screen equipped models About the Touch Screen Touch screen equipped models No...

Page 192: ...yed on my TV screen or external display connected to the HDMI output port You might be looking for the following topics Changing the Resolution Size of the Screen Image on an HDMI Connected Device Connecting a TV with an HDMI Input Port Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 192 ...

Page 193: ...optical disc drive You might be looking for the following topics Connecting an External Drive Booting Your VAIO Computer from External Devices Removing a Disc Optical disc drive equipped models About Region Codes Optical disc drive equipped models Inserting a Disc Optical disc drive equipped models Supported Discs Optical disc drive equipped models Notes on Using Discs Optical disc drive equipped ...

Page 194: ... digital audio device connected to the digital output port such as the HDMI output port You might be looking for the following topics Connecting an External Microphone Microphone jack equipped models Connecting External Speakers or Headphones Changing the Sound Output Device Connecting a High Quality Digital Sound Output Device between Your VAIO Computer and a TV Adjusting the Speakers Volume Adju...

Page 195: ...s not work What should I do if I hear microphone feedback from speakers when using my microphone You might be looking for the following topics Connecting an External Microphone Microphone jack equipped models Adjusting the Microphone Volume Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 195 ...

Page 196: ...hat should I do if I cannot enter certain characters with my keyboard What should I do if my keyboard configuration is wrong You might be looking for the following topics Changing the Keyboard Backlight Settings Keyboard backlight equipped models Combinations and Functions with the Fn Key Entering Characters with Touch Screen Operations Touch screen equipped models Notes on use Copyright 2013 Sony...

Page 197: ... do I avoid unintentional clicks caused by a light touch on the touch pad What should I do if my VAIO computer screen freezes You might be looking for the following topics Enabling Disabling the Gesture Function Enabling Disabling the Touch Pad Using the Touch Pad Disabling the Tapping Function on the Touch Pad Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 197 ...

Page 198: ...ntain dropped frames and audio interruptions Why are captured images poor in quality Why is the video input from the built in camera suspended momentarily What should I do if captured images flicker You might be looking for the following topics Using the Built in Camera Notes on the Built in Camera Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 198 ...

Page 199: ... of the built in wireless network interface of my VAIO computer What should I do if I cannot connect my VAIO computer to an access point or the Internet What should I do if I cannot use the Wi Fi R Wireless LAN function You might be looking for the following topics About the Wi Fi R Wireless LAN Standards Connecting to the Internet with a Wired Connection LAN port equipped models About the Interne...

Page 200: ...e of my VAIO computer What should I do if I cannot connect my VAIO computer to an access point or the Internet What should I do if I cannot use the Wi Fi R Wireless LAN function You might be looking for the following topics Stopping Wi Fi R Wireless LAN Communications Notes on Using the Wi Fi R Wireless LAN Function About the Wi Fi R Wireless LAN Standards About the Internet Connection Services St...

Page 201: ... a user with a standard user account Why can t I use BLUETOOTH R devices when I switch users What should I do if I cannot use the BLUETOOTH R function What should I do if the BLUETOOTH R icon is not displayed in the desktop notification area You might be looking for the following topics About BLUETOOTH R Security Notes on Using the BLUETOOTH R Function About the BLUETOOTH R Function Communicating ...

Page 202: ...power on password three times consecutively What should I do if I forget the power on password to start my VAIO computer You might be looking for the following topics Switching from a Local Account to a Microsoft Account About User Account Types Creating Changing Removing Your Windows Password Setting Changing the Power on Password Removing the Power on Password Notes on use Copyright 2013 Sony Co...

Page 203: ...ower on password to start my VAIO computer You might be looking for the following topics About the ASSIST Button Booting Your VAIO Computer from External Devices Setting Changing the Power on Password Removing the Power on Password Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 203 ...

Page 204: ... to the USB port that supports USB charging You might be looking for the following topics Charging a USB Device Connecting a USB Device What should I do if I cannot print a document What should I do if my VAIO computer does not recognize the USB device Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 204 ...

Page 205: ...VF1542 Memory card Why can t I write data to a memory card You might be looking for the following topics Notes on Using SD Memory Cards Removing SD Memory Cards Inserting SD Memory Cards Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 205 ...

Page 206: ...or dropped frames occur when I play high definition videos such as those recorded with the AVCHD digital video camcorder You might be looking for the following topics What should I do if my game app does not work or it keeps crashing Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 206 ...

Page 207: ... SVF1432 SVF1442 SVF1532 SVF1542 Computer Why is my VAIO computer running slowly and the CPU clock frequency low while the computer is running on battery power Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 207 ...

Page 208: ... following topics Notes on Using the Touch Screen Touch screen equipped models Enlarging the Text Size DPI Touch screen equipped models How to Use the Touch Screen Touch screen equipped models Entering Characters with Touch Screen Operations Touch screen equipped models About the Touch Screen Touch screen equipped models Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 208 ...

Page 209: ...supported models About One touch functions NFC supported models Disabling NFC One touch functions NFC supported models Using NFC One touch functions NFC supported models Playing Music by Touching an NFC One touch functions Supported Device to Your VAIO Computer One touch listening NFC supported models Stopping the One touch listening Connection One touch listening NFC supported models Notes on use...

Page 210: ...Monitors Function Connecting a TV with an HDMI Input Port Notes on the LCD screen Changing the LCD Brightness Changing the Resolution Size of the Screen Image Notes on Using the Touch Screen Touch screen equipped models Enlarging the Text Size DPI Touch screen equipped models How to Use the Touch Screen Touch screen equipped models About the Touch Screen Touch screen equipped models What should I ...

Page 211: ...er show no images or poor quality images What should I do if captured images contain dropped frames and audio interruptions What should I do if captured images flicker What should I do if my computer screen flickers or fades to white Intel graphics accelerator installed models What should I do if the touch screen does not work correctly Touch screen equipped models Notes on use Copyright 2013 Sony...

Page 212: ...ound interruptions and or dropped frames occur when I play high definition videos such as those recorded with the AVCHD digital video camcorder What should I do if my game app does not work or it keeps crashing Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 212 ...

Page 213: ... of the built in wireless network interface of my VAIO computer What should I do if I cannot connect my VAIO computer to an access point or the Internet What should I do if I cannot use the Wi Fi R Wireless LAN function You might be looking for the following topics About the Wi Fi R Wireless LAN Standards Connecting to the Internet with a Wired Connection LAN port equipped models About the Interne...

Page 214: ...e of my VAIO computer What should I do if I cannot connect my VAIO computer to an access point or the Internet What should I do if I cannot use the Wi Fi R Wireless LAN function You might be looking for the following topics Stopping Wi Fi R Wireless LAN Communications Notes on Using the Wi Fi R Wireless LAN Function About the Wi Fi R Wireless LAN Standards About the Internet Connection Services St...

Page 215: ... a user with a standard user account Why can t I use BLUETOOTH R devices when I switch users What should I do if I cannot use the BLUETOOTH R function What should I do if the BLUETOOTH R icon is not displayed in the desktop notification area You might be looking for the following topics About BLUETOOTH R Security Notes on Using the BLUETOOTH R Function About the BLUETOOTH R Function Communicating ...

Page 216: ...y process What should I do if I cannot create Recovery Media What should I do if my VAIO computer becomes unstable Windows starts What should I do if my VAIO computer becomes unstable Windows does not start You might be looking for the following topics About the ASSIST Button Recovering from the Recovery Area Refreshing Your VAIO Computer Refresh function supported models Removing Recovery Content...

Page 218: ...power on password three times consecutively What should I do if I forget the power on password to start my VAIO computer You might be looking for the following topics Switching from a Local Account to a Microsoft Account About User Account Types Creating Changing Removing Your Windows Password Setting Changing the Power on Password Removing the Power on Password Notes on use Copyright 2013 Sony Co...

Page 219: ...ower on password to start my VAIO computer You might be looking for the following topics About the ASSIST Button Booting Your VAIO Computer from External Devices Setting Changing the Power on Password Removing the Power on Password Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 219 ...

Page 220: ...d I do if my VAIO computer does not recognize the USB device You might be looking for the following topics Charging a USB Device Connecting a USB Device What should I do if I cannot charge the device connected to the USB port that supports USB charging Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 220 ...

Page 221: ...E SVF1432 SVF1442 SVF1532 SVF1542 Printer What should I do if I cannot print a document What should I do if my VAIO computer does not recognize the USB device Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 221 ...

Page 222: ...ettings charm See Opening the Charms to open the charms 2 Select Change PC settings in the lower right corner 3 Select Accounts and Your account in the left pane of the PC settings screen 4 Select Connect to a Microsoft account 5 Follow the on screen instructions Hint To switch to a local account select Disconnect in step 4 instead of Connect to a Microsoft account If you forget your Microsoft acc...

Page 223: ...If you forget your local account password recover your VAIO computer Microsoft account A Microsoft account is an email address and password that you use to sign in to Microsoft services Because a Microsoft account can be set for each user you can share the same account on multiple computers To download apps from Windows Store you need to switch from a local account to a Microsoft account Hint Sett...

Page 224: ... You can place your VAIO computer into Sleep mode or shut down restart the computer by following these steps 1 Open the charms and select the Settings charm See Opening the Charms to open the charms 2 Select Power and Sleep Shut down or Restart Notes on use Copyright 2013 Sony Corporation User Guide How to Use 224 ...

Page 225: ...te mode If this occurs and the battery pack is running out of power the computer will be turned off resulting in loss of unsaved data While the computer is running on battery power save data frequently Before moving your VAIO computer make sure that the computer is off to avoid impact or vibration to the running hard disk drive If the computer is equipped with the power indicator make sure that it...

Page 227: ...tart the computer 1 Save your data and close all running apps 2 Open the charms and select the Settings charm See Opening the Charms to open the charms 3 Select Power and Restart Your VAIO computer will restart Related Topic Turning On Your VAIO Computer Controlling the Power State of Your VAIO Computer Sleep Mode Shutdown Notes on use Copyright 2013 Sony Corporation User Guide How to Use 227 ...

Page 228: ...n the charms 4 Select Power and Shut down After a short time your VAIO computer automatically turns off If the computer is equipped with the power indicator the green power indicator light turns off If your VAIO computer is equipped with the power indicator make sure it is off before closing the LCD screen lid Note An improper shutdown may cause loss of unsaved data or cause your VAIO computer to ...

Page 230: ...op from a tile just like an app Open the desktop by following the instruction below 1 Open the Start screen and select the Desktop tile See About the Start Screen and Menu to open the Start screen Related Topic About the Start Screen and Menu Notes on use Copyright 2013 Sony Corporation User Guide How to Use 230 ...

Page 231: ...s or web content To open the charms see Opening the Charms 1 Enter a keyword e g Windows in the search box 2 Select your desired icon or file from the search result Hint You can select the search target to narrow the search result Related Topic Opening the App List Notes on use Copyright 2013 Sony Corporation User Guide How to Use 231 ...

Page 232: ...eft of the Start screen Hint It is useful to pin the apps that you use the most to the Start screen To pin the apps right click an app icon on the Apps screen and select the pin icon on the menu that appears on the bottom of the screen You can search apps from the search box on the upper right corner of the Apps screen When you have installed many apps it is useful to search from the search box Re...

Page 233: ... open the charms Mouse Touch pad operation Open the charms then click the Start charm See Opening the Charms to open the charms Keyboard operation Press the Windows key Hint On the desktop you can open the Start screen by selecting Start in the lower left corner Related Topic User Guide How to Use Tiles Select a tile to start an app and personalize the Start screen by adding and rearranging tiles ...

Page 235: ...tion on how to connect to the Internet 2 Open the Start screen and select the Store tile See About the Start Screen and Menu to open the Start screen 3 Find an app to install 4 Follow the on screen instructions to install the app After the installation is complete the app icon appears on the Apps screen To open the Apps screen see Opening the App List Hint It is useful to pin the apps that you use...

Page 237: ... screen See About the Start Screen and Menu to open the Start screen 2 Select your desired account name Hint To create a new user account you need to sign in as an administrator Then open the charms and select the Settings charm Select Change PC settings in the lower right corner and select Accounts and Other accounts in the left pane To open the charms see Opening the Charms Notes on use Copyrigh...

Page 238: ... swipe in your desired app icon from the left edge To display the currently running apps see Viewing Running Apps Mouse Touch pad operation Display currently running apps and drag your desired app icon from the left edge to the center To display the currently running apps see Viewing Running Apps Related Topic Starting Apps Searching Content Opening the App Menu Viewing Running Apps Closing Apps U...

Page 240: ...list on the Start screen See About the Start Screen and Menu for more information Touch operation Touch screen equipped models Swipe in from the left edge until a small app icon appears then drag the icon back towards the left edge Mouse Touch pad operation Point to the upper left corner then move downward User Guide How to Use 240 ...

Page 241: ...the Windows key and the Tab key at the same time Related Topic Starting Apps Searching Content Opening the App Menu Closing Apps Switching Apps Installing Apps from Windows Store Notes on use Copyright 2013 Sony Corporation 241 ...

Page 242: ...the top center of the screen 2 Drag the app to the bottom of the screen until the app disappears from the screen Mouse Touch pad operation 1 When an app is open move the cursor to the top center of the screen until the hand icon appears 2 Drag the app to the bottom of the screen until the app disappears from the screen Keyboard operation Press the Alt key and the F4 key at the same time Related To...

Page 244: ...l to pin the apps that you use the most to the Start screen To pin the apps right click an app icon on the Apps screen and select the pin icon on the menu that appears on the bottom of the screen You can search apps from the search box on the upper right corner of the Apps screen When you have installed many apps it is useful to search from the search box Related Topic Opening the App Menu Opening...

Page 245: ...ed models Swipe up from the bottom edge Mouse Touch pad operation When an app is open right click anywhere on the screen On a touch pad click the bottom right corner Keyboard operation Press the Windows key and the Z key at the same time Hint Open the app menu when an app is displayed on the computer screen App commands vary depending on the app that is currently displayed on the computer screen R...

Page 247: ...Tips You can start Help Tips that explains the Windows 8 basic operations 1 Open the Apps screen See Opening the App List to open the Apps screen 2 Select Help Tips Related Topic Opening Windows Help and Support Notes on use Copyright 2013 Sony Corporation User Guide How to Use 247 ...

Page 248: ...VF1532 SVF1542 Opening Control Panel You can open Control Panel by following these steps 1 Open the Apps screen See Opening the App List to open the Apps screen 2 Select Control Panel Notes on use Copyright 2013 Sony Corporation User Guide How to Use 248 ...

Page 249: ...d set up your VAIO computer Touch operation Touch screen equipped models Swipe in from the right edge Mouse Touch pad operation Point to the upper right corner then move downward With a touch pad you can also swipe in from the right edge Keyboard operation Press the Windows key and the C key at the same time Related Topic About the Start Screen and Menu Starting Apps User Guide How to Use 249 ...

Page 251: ...camera depends on the model User Guide How to Use Built in camera Using the Built in Camera 1 Built in camera indicator Using the Built in Camera 2 LCD screen or touch screen Touch screen equipped models How to Use the Touch Screen Touch screen equipped models 3 Keyboard 4 Touch pad Using the Touch Pad 5 Touch mark NFC supported models Using NFC One touch functions NFC supported models 6 Built in ...

Page 252: ...bout the ASSIST Button 1 Num lock indicator 2 Caps lock indicator 3 Power button Turning On Your VAIO Computer 4 Built in monaural microphone Using the Built in Camera 5 Power indicator Turning On Your VAIO Computer 6 Charge indicator Charge Indicator Status List 7 Disc drive indicator 8 SD memory card slot Inserting SD Memory Cards 9 252 ...

Page 253: ... exhaust vent 3 LAN port Connecting to the Internet with a Wired Connection LAN port equipped models 4 HDMI output port Connecting a TV with an HDMI Input Port 5 USB port Connecting a USB Device This USB port supports USB charging See Charging a USB Device for more information 6 USB port Connecting a USB Device 7 Microphone jack Connecting an External Microphone Microphone jack equipped models 8 H...

Page 254: ... on the Bottom Notes on use Copyright 2013 Sony Corporation USB port 2 Connecting a USB Device 1 Optical disc drive Inserting a Disc Optical disc drive equipped models 2 Drive eject button Inserting a Disc Optical disc drive equipped models 3 Manual eject hole 4 254 ...

Page 255: ...eatures on the bottom of the VAIO computer Related Topic Parts and Controls on the Front Parts and Controls on the Sides Notes on use Copyright 2013 Sony Corporation User Guide How to Use Air intake vents 1 Memory module compartment cover Adding and Removing Memory Modules 2 Subwoofer Subwoofer equipped models 3 255 ...

Page 256: ...parts of your VAIO computer may be hot just after turning off Be careful to avoid burns while handling your VAIO computer in this state 3 Lay a clean cloth on a level flat surface place your VAIO computer on it as illustrated below Remove the screws with a cross slot screwdriver to open the memory module compartment cover The screw locations are indicated by the arrows in the illustration below On...

Page 257: ...odule Do not touch any ICs black components on the memory module 9 Replace the memory module compartment cover and secure it with the screws you removed in step 3 10 Install the battery pack and connect all connection cables and peripherals that you removed in step 1 and turn on the computer 11 Check that the amount of system memory has correctly changed If the amount of indicated system memory is...

Page 258: ...ay cause a fire Be sure to remove any foreign objects and attach the memory module compartment cover before turning on your VAIO computer Sony does not guarantee that third party memory modules will work in your VAIO computer For information on third party memory modules consult the respective sales dealers Be sure to turn off your VAIO computer and peripherals and disconnect all attachments and c...

Page 260: ...stalled on your computer at the time of delivery VGA adapter Not supplied with all models Availability depends on your computer s specifications Hint No Recovery Media is included because your VAIO computer can be recovered using data stored in the hard disk drive or SSD See Recovering from the Recovery Area for more information Notes on use Copyright 2013 Sony Corporation User Guide How to Use 26...

Page 261: ...uter in a location subject to Direct sunlight Magnetic items or sources Heat sources such as residential heating equipment Excessive dust High humidity Poor ventilation Note The area around the air exhaust vent may become extremely hot while your VAIO computer is on Be careful before touching the area Do not place any object near the air exhaust vent that may block the vent Hint Your VAIO computer...

Page 262: ...iency Note While adjusting the viewing angle do not exert excessive pressure on your VAIO computer to eliminate a risk of mechanical damage Hint The same considerations apply when you use an external display Notes on handling your VAIO computer Observe the following to avoid malfunctions and damage to your VAIO computer Place your VAIO computer gently on a flat surface to avoid a mechanical shock ...

Page 263: ...uter into an AC outlet See Connecting a Power Source Hint The charging time varies depending on ambient temperature Note that at a low ambient temperature it takes longer time to charge the battery pack Open the desktop and select the battery icon such as on battery or plugged in in the desktop notification area to check the battery status of your VAIO computer To open the desktop see Opening the ...

Page 264: ... VAIO computer will not turn on When moving the LCD screen do not hold the built in camera as it may cause your VAIO computer to malfunction If you press the Power button with the LCD screen lid closed your VAIO computer will not turn on Do not touch the touch screen when turning on your VAIO computer as it may cause the computer to malfunction Touch screen equipped models Hint By default your VAI...

Page 266: ...not plug more than one device into the same AC outlet The shape of the AC adapter varies depending on the model you purchased Make sure that the power plug is firmly plugged into your VAIO computer Hint You can purchase a power strip with a surge protector to help prevent damage to your VAIO computer caused by sudden power surges in an electrical storm for example Related Topic Installing the Batt...

Page 267: ...the battery pack diagonally into the battery compartment until the projection on each side of the battery compartment fits into the groove on each side of the battery pack 4 Turn the battery pack in the direction of the arrow and push the battery pack down into the compartment until it clicks into place 5 Slide the battery LOCK switch to the LOCK position to secure the battery pack on your VAIO co...

Page 268: ...ecurely may cause the following the battery pack comes away or the computer does not turn on or suddenly shuts down Related Topic Charging the Battery Pack Notes on Using the Battery Pack Notes on use Copyright 2013 Sony Corporation 268 ...

Page 269: ...tch put your fingertip underneath the tab on the battery pack and lift the battery pack in the direction of the arrow 4 Slide the battery pack away from your VAIO computer Note You will lose all unsaved data if you remove the battery pack while your VAIO computer is on or in Sleep mode and not connected to the AC adapter Be sure to turn off the computer before removing the battery pack Related Top...

Page 270: ...even while not in use If it is left unused for an extended period of time the battery power may be depleted It is recommended that you recharge the battery pack before use About battery life Battery life varies depending on usage and settings About battery deterioration and replacement The battery pack is consumable The capacity gradually declines through repeated cycles of recharging and discharg...

Page 272: ...s 2 Select the network icon 3 Select the desired access point and Disconnect Note Do not disable the Wi Fi function while accessing remote documents files or resources as it may result in data loss Related Topic About the Wi Fi R Wireless LAN Standards Starting Wi Fi R Wireless LAN Communications Notes on Using the Wi Fi R Wireless LAN Function Disabling the Wi Fi R Wireless LAN Function Notes on ...

Page 273: ...displayed on your VAIO computer The 2 4 GHz and 5 GHz Wi Fi frequency bands are not communicable with one another The data transfer rate of IEEE 802 11g and IEEE 802 11n 2 4 GHz may be affected by interference when used with an IEEE 802 11b product Also IEEE 802 11g and IEEE 802 11n automatically lower the transfer rate to maintain compatibility with an IEEE 802 11b product The transfer rate may b...

Page 274: ...des government grade security by implementing the National Institute of Standards and Technology NIST FIPS 140 2 compliant AES encryption algorithm and 802 1X based authentication WPA2 is backward compatible with WPA Related Topic About the Wi Fi R Wireless LAN Standards Starting Wi Fi R Wireless LAN Communications Stopping Wi Fi R Wireless LAN Communications Notes on Using the BLUETOOTH R Functio...

Page 275: ...ant with the IEEE 802 11a b g n ac draft standard IEEE 802 11b g Frequency band 2 4 GHz The IEEE 802 11g standard provides higher speed communications than the IEEE 802 11b IEEE 802 11n Frequency band 2 4 GHz 5 GHz For models compliant with the IEEE 802 11b g n standard only 2 4 GHz band can be used IEEE 802 11ac draft Frequency band 5 GHz Exclusive to models compliant with the IEEE 802 11a b g n ...

Page 276: ...se a cable with Network or Ethernet writing on it Do not plug a telephone cable into the LAN port on your VAIO computer If the LAN port is connected to the following networks or telephone lines high electric current to the port may cause damage overheating or fire Any network except 1000BASE T 100BASE TX 10BASE T type networks Public telephone subscriber line Private branch exchange PBX Home inter...

Page 278: ...nce for example communication speed or a usage fee For detailed information on a variety of connection services contact Internet Service Providers ISPs Fiber to the Home FTTH Cable modem Digital Subscriber Line DSL Satellite Dial up Related Topic Connecting to the Internet with a Wired Connection LAN port equipped models Starting Wi Fi R Wireless LAN Communications Notes on use Copyright 2013 Sony...

Page 279: ...onnection status Open the desktop and move the mouse pointer over the Network icon in the desktop notification area to check the Wi Fi connection status such as the access point currently connected to your VAIO computer To open the desktop see Opening the Desktop Note On IEEE 802 11a b g n ac draft equipped models when only the 2 4 GHz Wi Fi function is enabled your VAIO computer cannot connect to...

Page 280: ...he Wi Fi R Wireless LAN Standards Stopping Wi Fi R Wireless LAN Communications Notes on Using the Wi Fi R Wireless LAN Function About a Security Key for Wi Fi R Wireless LAN Notes on use Copyright 2013 Sony Corporation 280 ...

Page 281: ... of these operations according to the preinstalled antivirus app For Trend Micro Start Trend Micro Titanium Maximum Security For McAfee Start McAfee LiveSafe Internet Security McAfee Internet Security or McAfee Total Protection For Windows Defender Start Windows Defender For Kaspersky Internet Security Start Kaspersky Internet Security 3 Follow the on screen instructions Note The actual procedure ...

Page 282: ...o connect your VAIO computer to a network using the Wi Fi R Wireless LAN function For information on peripheral devices required for LAN access ask your Internet Service Provider ISP or refer to the manual that came with your modem For information on how to connect your VAIO computer to the network refer to your ISP s instructions or the manual that came with the modem and other peripheral devices...

Page 283: ...ity key has been changed to protect data from unauthorized use If you cannot find the default security key refer to the manual that came with your access point If you enter a wrong security key and your VAIO computer fails to connect to an access point follow these steps to establish the connection 1 Open the charms and select the Settings charm See Opening the Charms to open the charms 2 Select t...

Page 284: ...e charms 2 Select the network icon 3 Change the Wi Fi setting to Off Hint To disable all wireless functions turn on Airplane mode Refer to Windows Help and Support Opening Windows Help and Support for more information on Airplane mode Related Topic About the Wi Fi R Wireless LAN Standards Starting Wi Fi R Wireless LAN Communications Notes on Using the Wi Fi R Wireless LAN Function Notes on use Cop...

Page 285: ...nd select Image Quality See Starting Apps to start VAIO Control Center 4 Select Details in External Display Resolution 5 On the Select Resolution tab select the desired resolution After a few seconds the selected resolution is applied 6 If the computer image does not fit the displayable region of the TV select the Adjust Resolution tab to adjust the display size Note Some resolution options may no...

Page 286: ...ed as the display output it is hard to operate your VAIO computer because the computer screen is blank To switch the display output to the computer screen press the Fn F7 keys twice and then press the Enter key The display switch may become unavailable or your VAIO computer may become unstable during video playback Exit the video playback app before switching the display output The display switch ...

Page 287: ...nd OK The setting options vary depending on the number of the connected external displays Note Your external display may not support the Multiple Monitors function Certain apps may not be compatible with the Multiple Monitors settings Do not change the display settings while using video image apps or playing DVDs as it may cause unsuccessful playback display or unstable system operations Change th...

Page 288: ... the model you purchased Be sure to use an HDMI cable that is compatible with the HDMI output port on your VAIO computer If a device driver other than the one provided by Sony is used the image will not be displayed and audio will not be heard Always use the device driver provided by Sony for updates To hear sound from a device connected to the HDMI output port you need to change the sound output ...

Page 289: ... the Multiple Monitors Function Changing the Resolution Size of the Screen Image Changing the Resolution Size of the Screen Image on an HDMI Connected Device Notes on use Copyright 2013 Sony Corporation 289 ...

Page 290: ...unction Touch screen equipped models The LCD screen touch screen is made of reinforced glass to implement high durability however treat the screen with care as it is not 100 unbreakable In case the screen breaks into small pieces be careful not to cut yourself on the pieces of broken glass Touch screen equipped models Do not leave the LCD screen facing the sun This could damage the LCD screen Be s...

Page 291: ... microphone to from your VAIO computer while running a voice recording app voice recording may fail or the app may exit Connect the microphone and select it as the sound recording device for Windows before starting the app Hint Use a plug in power microphone Refer to the manual that came with your microphone If microphone feedback occurs move the microphone away from your speakers Related Topic Co...

Page 292: ...m If there is no check mark next to the icon select it and Set Default 5 Select OK To change the sound rate and bit depth The sound rate and bit depth of the digital audio output signal should be set according to your digital audio device Follow the above steps 1 to 3 and then select the HDMI device icon and Properties On the Advanced tab select the sample rate and bit depth for example 16 bit 480...

Page 293: ...ater receiver or surround sound decoder device and set its input to the HDMI input 5 Plug one end of an HDMI cable to the HDMI input port on the home theater receiver or surround sound decoder device and the other end to the HDMI output port on your VAIO computer Hint You can adjust the screen resolution of the connected TV with your VAIO computer See Changing the Resolution Size of the Screen Ima...

Page 294: ... external drive See Connecting a USB Device for information on the USB connection Note Be sure to connect an external drive to a power source with an AC adapter if supplied Hint You may need to install a driver depending on the external drive you use In addition procedures to connect and use an external drive vary depending on the drive you use Refer to the manual that came with your external driv...

Page 295: ... 1 Connect external speakers or headphones to the headphone jack Parts and Controls on the Sides Note Turn down the volume of the speakers before turning them on Hint Refer to the manual that came with your speakers or headphones Related Topic Adjusting the Speakers Volume Changing the Sound Output Device Adjusting the Volume in Windows Notes on use Copyright 2013 Sony Corporation User Guide How t...

Page 296: ...OTH devices communicate a common passcode a password required for authentication should be identified to register both devices Once a device is registered there is no need to re enter the passcode For details open Windows Help and Support Opening Windows Help and Support and enter BLUETOOTH in the search box Related Topic About the BLUETOOTH R Function Communicating with Another BLUETOOTH R Device...

Page 297: ...lls and materials of such walls Device configuration Apps in use Radio conditions Communications may be cut off depending on radio conditions If your VAIO computer is compliant with BLUETOOTH high speed technology and you intend to use it for high speed communications enable both the wireless LAN and BLUETOOTH functions on the computer Large files may occasionally be corrupted during continuous tr...

Page 298: ... R Function Communicating with Another BLUETOOTH R Device such as a Mouse Stopping BLUETOOTH R Communications About BLUETOOTH R Security Notes on Using the Wi Fi R Wireless LAN Function Notes on use Copyright 2013 Sony Corporation 298 ...

Page 299: ... meters in an open area One BLUETOOTH device can connect with up to seven devices via wireless network to exchange data When a device requires connection to another device it sends out an inquiry to neighboring BLUETOOTH devices If any device responds to the inquiry the two devices can connect with each other Related Topic Communicating with Another BLUETOOTH R Device such as a Mouse Stopping BLUE...

Page 300: ...he button for connection Depending on the BLUETOOTH device the procedure to establish connection may vary Refer to the manual that came with the device for the procedure Hint If your VAIO computer is compliant with BLUETOOTH high speed technology and you intend to use it for high speed communications enable the Wi Fi setting See Starting Wi Fi R Wireless LAN Communications for more information on ...

Page 301: ...erations open Windows Help and Support Opening Windows Help and Support and enter BLUETOOTH in the search box Related Topic About the BLUETOOTH R Function Stopping BLUETOOTH R Communications Notes on Using the BLUETOOTH R Function About BLUETOOTH R Security Notes on use Copyright 2013 Sony Corporation 301 ...

Page 302: ...ing the Charms to open the charms 2 Select Change PC settings in the lower right corner 3 Select PC and devices and Bluetooth in the left pane of the PC settings screen 4 Change the Bluetooth setting to Off Related Topic About the BLUETOOTH R Function Communicating with Another BLUETOOTH R Device such as a Mouse Notes on Using the BLUETOOTH R Function Notes on use Copyright 2013 Sony Corporation U...

Page 303: ...with the mark printed around it If charging does not start even when you connect a USB device to the USB port that supports USB charging disconnect and connect the device Note With the USB charging settings enabled power consumption when your VAIO computer is off or in Hibernate mode or Sleep mode increases because the computer supplies power to the USB port even when a USB device is not connected...

Page 304: ...ws Before disconnecting USB speakers from your VAIO computer stop DVD or music playback or turn off the computer If you disconnect the USB speakers during playback it may cause a malfunction For information on how to remove a USB device refer to the manual that came with the device To protect your VAIO computer and or USB devices from damage observe the following When moving your VAIO computer wit...

Page 306: ...ode screen VAIO Care Rescue Mode VAIO recovery solutions can be used to recover the computer in case of emergency for example when Windows does not start Note If the VAIO Care Rescue Mode screen is displayed and five minutes pass without any operation your VAIO computer automatically turns off Related Topic Keeping Your VAIO Computer in Optimum Condition VAIO Care Recovering from the Recovery Area...

Page 307: ...to confirm system memory changes 1 Start VAIO Care Desktop See Starting Apps to start VAIO Care Desktop 2 Select About Your VAIO and System information The system information of your VAIO computer is displayed Related Topic Notes on Adding and Removing Memory Modules Adding and Removing Memory Modules Keeping Your VAIO Computer in Optimum Condition VAIO Care Notes on use Copyright 2013 Sony Corpor...

Page 308: ...f various kinds of functions such as display and sounds 1 Start VAIO Control Center See Starting Apps to start VAIO Control Center 2 Select your desired item and change the settings Hint Some of the items will not be visible if you sign in as a user without administrative rights Notes on use Copyright 2013 Sony Corporation User Guide How to Use 308 ...

Page 309: ...ile your VAIO computer is off The VAIO Care Rescue Mode screen appears 3 Select Start from media USB device optical disc The booting process from the external device starts Note Disconnect all devices from your VAIO computer except for the external device from which you intend to boot up Some devices cannot be used to boot the computer or cannot be used with the computer If an AC adapter is suppli...

Page 310: ...automatically detects the update programs that are necessary for enhancing your computer s performance or new apps that are available and let you download and install with simple steps 1 Start VAIO Update and follow the on screen instructions See Starting Apps to start VAIO Update Hint You can also start VAIO Update from VAIO Care Desktop Related Topic Keeping Your VAIO Computer in Optimum Conditi...

Page 311: ...button while your VAIO computer is on VAIO Care starts Refer to the help file included with VAIO Care for more information Hint Pressing the ASSIST button while your VAIO computer is off displays the VAIO Care Rescue Mode screen VAIO Care Rescue Mode VAIO recovery solutions can be used to recover the computer in case of emergency for example if Windows does not start Alternatively open the Apps sc...

Page 312: ...Update VAIO Update automatically notifies you of new updates available on the Internet and downloads and installs them on your VAIO computer 1 Start VAIO Update and follow the on screen instructions See Starting Apps to start VAIO Update To update Windows Store apps Be sure to update the Windows Store app If an update is required a number will appear in the Store tile of the Start screen 1 Open th...

Page 314: ...on the mouse you use If your VAIO computer enters Sleep mode when the computer is unstable it may not resume from Sleep mode The following operations are recommended Before placing your VAIO computer into Sleep mode save your files and exit all running apps Shut down your VAIO computer periodically Depending on the current state of Windows your VAIO computer might not be able to enter Sleep mode I...

Page 315: ... plan settings select Change plan settings on the right of your desired power plan in the Power Options window By selecting Change advanced power settings you can change the advanced settings Refer to Windows Help and Support Opening Windows Help and Support for more information on the power plan settings Hint The power status icon indicates what kind of power source your VAIO computer is currentl...

Page 316: ...use a malfunction Do not connect the AC adapter to a power conversion device such as a travel power converter It may cause overheating or a malfunction If the AC adapter cable becomes damaged or broken do not use it Notes on turning on your VAIO computer Because your VAIO computer contains magnetic components keep magnetic storage media away from the computer as it may cause data corruption Keep m...

Page 317: ... F6 keys To decrease lighting intensity keep pressing the Fn F5 keys To increase lighting intensity keep pressing the Fn F6 keys Hint The LCD brightness setting is retained even after your VAIO computer is turned off and restarted Related Topic Combinations and Functions with the Fn Key Notes on use Copyright 2013 Sony Corporation User Guide How to Use 317 ...

Page 318: ...o open the desktop 2 Select the current screen resolution next to Resolution and move the slider to change the screen resolution Note You may not be able to play high resolution videos depending on the amount of video memory on your VAIO computer In such a case lower the screen resolution Do not change the display resolution while using video image apps or playing DVDs as it may cause unsuccessful...

Page 319: ...or a malfunction may occur Be sure to touch the screen only with your finger The touch screen may not work properly if you turn on your VAIO computer while touching the screen or if the computer is affected by electromagnetic waves during the start up process In such a case restart the computer The touch screen may not work for several seconds after your VAIO computer returns to Normal mode from S...

Page 320: ... Open Control Panel and select Appearance and Personalization and Make text and other items larger or smaller See Opening Control Panel to open Control Panel 2 Select the desired settings from the options on the screen and Apply 3 If a message appears and recommends signing out select Sign out now 4 Sign in again The text font size for Windows changes Notes on use Copyright 2013 Sony Corporation U...

Page 321: ...Touch the desired file icon slide to another folder window or app icon and then lift your finger off the screen You can move or copy a file with this motion Advanced operations You can make a simple motion gesture with your fingers on the touch screen to operate your VAIO computer The response to a gesture varies depending on the apps To right click touch and hold Touch and hold the desired point ...

Page 322: ...to rotate an image such as a photo You cannot rotate images depending on the apps you are using To select by swiping Slide your finger in short distance in the direction that the screen does not scroll You can select an item such as an app tile or a picture Notes on use Copyright 2013 Sony Corporation 322 ...

Page 323: ...holding down the Fn key to turn up the volume To turn off the volume using the Fn key Press the F2 key while holding down the Fn key to turn off the volume of the speakers and headphones Press the Fn F2 keys again to turn on the volume Alternatively press the Fn F3 or Fn F4 keys to turn on the volume Related Topic Adjusting the Volume in Windows Adjusting the Microphone Volume Connecting External ...

Page 324: ... Panel 2 Select Adjust system volume under Sound 3 Move the slider under Device or Applications up and down to your desired volume level When the volume is turned off select Deactivate muting to turn on the volume When the volume is low turn the volume up with the slider Related Topic Adjusting the Speakers Volume Adjusting the Microphone Volume Connecting External Speakers or Headphones Notes on ...

Page 325: ...Double click the microphone icon 5 Select the Levels tab in the Microphone Properties window 6 Move the slider under Microphone right and left to your desired volume level If the microphone volume is still not loud enough even at the maximum volume level move the slider under Microphone Boost right and left to adjust the volume level 7 Select OK Related Topic Adjusting the Speakers Volume Adjustin...

Page 326: ...y rich sound with clear highs and deep lows 1 Start VAIO Control Center and select Sound Quality See Starting Apps to start VAIO Control Center 2 Select the audio mode in Sound Effects The optimized sound is reproduced when you select ClearAudio that matches your audio source Hint You can also adjust the sound effects to suit your preferences in Details under Sound Effects Related Topic Adjusting ...

Page 327: ...ing the keyboard backlight settings 1 Start VAIO Control Center and select Input Device See Starting Apps to start VAIO Control Center 2 Change the keyboard backlight settings in Keyboard Backlight The settings window appears Follow the on screen instructions to change the settings Related Topic Parts and Controls on the Front Notes on use Copyright 2013 Sony Corporation User Guide How to Use 327 ...

Page 328: ...ch apps Follow these steps to enable disable the gesture function 1 Start VAIO Control Center and select Input Device See Starting Apps to start VAIO Control Center 2 Select Details under Touchpad Operations 3 Select or clear the Enable multi touch functions check box Select the check box to enable the function or clear it to disable the function Related Topic Using the Touch Pad Enabling Disablin...

Page 329: ...the touch pad is enabled disabled Hint Be sure to connect a mouse before disabling the touch pad If you disable the touch pad before connecting a mouse you will be able to use only the keyboard for pointing operations Non touch screen equipped models Related Topic Using the Touch Pad Disabling the Tapping Function on the Touch Pad Enabling Disabling the Gesture Function Notes on use Copyright 2013...

Page 330: ... twice quickly To right click With the pointer on your desired item or object press the right button zone once Alternatively tap on the touch pad with two fingers Depending on the location of the pointer you can display various shortcut menus To drag With the pointer on your desired item or object press the left button zone once and while holding down the zone slide your finger on the touch pad Al...

Page 331: ...the pointer To zoom in or out While viewing websites pictures etc pinch on the touch pad with two fingers for zooming Pinch open to zoom in or pinch close to zoom out To open the app menu Put your finger on the top edge of the touch pad and slide the finger down The app menu does not appear if an app does not support the app menu To open the charms Put your finger on the right edge of the touch pa...

Page 332: ...mputer or the touch pad settings Hint The shape of the touch pad varies depending on the model you purchased For detailed information on how to use the touch pad start VAIO Control Center click Input Device and follow the instruction movies To start VAIO Control Center see Starting Apps Related Topic Enabling Disabling the Touch Pad Disabling the Tapping Function on the Touch Pad Enabling Disablin...

Page 333: ...touch pad during the keyboard operations 1 Start VAIO Control Center and select Input Device See Starting Apps to start VAIO Control Center 2 Select Details under Touchpad Operations 3 Clear the Enable tap functions check box 4 Select OK Related Topic Using the Touch Pad Enabling Disabling the Touch Pad Enabling Disabling the Gesture Function Notes on use Copyright 2013 Sony Corporation User Guide...

Page 334: ... built in camera is in use The shape of the built in camera depends on the model Hint The apps installed on your VAIO computer vary depending on the computer s configurations Some apps may not support all the resolution settings of the built in camera Related Topic Notes on the Built in Camera Notes on use Copyright 2013 Sony Corporation User Guide How to Use Built in camera 1 Built in camera indi...

Page 335: ...ms 2 Select Change PC settings in the lower right corner 3 Select Accounts and Sign in options in the left pane of the PC settings screen 4 Select Add or Change under Password 5 Follow the on screen instructions to enter your password Note Do not forget your password Write down the password and keep it in a secure place Hint You can enter a hint in order to recall your password if you forget it Yo...

Page 336: ...s 2 Select Start BIOS setup Enter a password if it has already been set The BIOS setup screen appears 3 Press the or key to select the Security tab select Set Machine Password or Set User Password and then press the Enter key The password entry screen appears 4 Enter the password and press the Enter key To change the password enter the current password and a new password The password can be set up...

Page 337: ...ged Related Topic Removing the Power on Password Creating Changing Removing Your Windows Password What should I do if I forget the power on password to start my VAIO computer Notes on use Copyright 2013 Sony Corporation 337 ...

Page 338: ...t The BIOS setup screen appears 3 Press the or key to select the Security tab select Set Machine Password or Set User Password and then press the Enter key The password entry screen appears 4 Leave the Enter New Password and Confirm New Password fields blank and press the Enter key 5 Press the or key to select the Exit tab select Exit Setup and then press the Enter key At the confirmation prompt p...

Page 339: ...ve tray slides out 2 Remove a disc from your VAIO computer 3 Close the drive tray by pushing it in gently Note Do not exert pressure on the drive tray when removing a disc Related Topic Inserting a Disc Optical disc drive equipped models Supported Discs Optical disc drive equipped models About Region Codes Optical disc drive equipped models Notes on use Copyright 2013 Sony Corporation User Guide H...

Page 340: ...aland 5 North Africa Asia Russia Ukraine Belarus India 6 China 7 Reserved for future use 8 International aircraft international cruise ship international conference hall etc Region code indicators are labeled on the discs or packages to indicate in which region and on what type of player you can play the disc If the region code indicates all you can play this disc in most regions of the world If t...

Page 341: ...tray and gently push it down until the disc clicks into place If the disc is not properly placed when you close the drive tray it may become unable to open Place the disc with the label side facing upward 3 Close the drive tray by pushing it in gently Note Do not exert pressure on the drive tray when placing a disc Related Topic Removing a Disc Optical disc drive equipped models Supported Discs Op...

Page 342: ... of the following media Playback and recording CD R RW 1 DVD R RW DVD R RW DVD R DL Double Layer DVD R DL Dual Layer DVD RAM 2 3 Playback only CD ROM DVD ROM For Blu ray Disc TM Drive with DVD SuperMulti equipped models The optical disc drive supports playback and or recording of the following media Playback and recording CD R RW 1 DVD R RW DVD R RW DVD R DL Double Layer DVD R DL Dual Layer DVD RA...

Page 343: ...ly circular discs Do not use discs in any other shape star heart card etc or damaged discs as it may cause your VAIO computer to malfunction DVD Video format data can be written to DVD R single layer or dual layer DVD RW DVD R single layer or dual layer and DVD RW media DVD Video Recording format data can be written to DVD R single layer or dual layer DVD RW and DVD RAM media Writable media differ...

Page 344: ...e to record edit or play copyright protected content To record edit or play content without copyright protection you do not need to update the AACS key You can update the AACS key for the Blu ray Disc recording or playback app installed on your VAIO computer for five years after purchase After that we will inform you about the update on the support website Region settings are required for some con...

Page 345: ... the Choose an option screen appears It takes some time before the Choose an option screen appears so wait for a while 3 Select Troubleshoot and VAIO recovery solutions Follow the on screen instructions until the VAIO Care Rescue Mode VAIO recovery solutions screen appears 4 Select Start recovery wizard 5 Follow the on screen instructions Hint If the display language selection window appears selec...

Page 346: ...Select Troubleshoot and Refresh your PC Most user data saved on your built in storage device some Windows settings and all apps downloaded from Windows Store will be retained even after you refresh your VAIO computer However some app settings or files in the specific folders may not be retained Confirm the following list for details of which settings are retained and which data is erased after you...

Page 347: ...ined in the same location after you refresh your VAIO computer Refer to the help file included with the app you are using for instructions Hint The apps installed at the time of delivery and installed from Windows Store are retained whereas all Desktop apps that you installed after the purchase will be erased Related Topic About Recovery Recovering from the Recovery Area Recovering from Recovery M...

Page 348: ...he refresh function 1 Create Recovery Media if you have not yet created it See Creating Recovery Media for more information on how to create Recovery Media 2 Insert the Recovery Media into the optical disc drive or connect a USB flash drive not supplied to the USB port on your VAIO computer while the computer is in Normal mode 3 Turn off your VAIO computer 4 Press the ASSIST button to display the ...

Page 349: ...AIO Care Rescue Mode screen and select Start from media USB device optical disc Follow the on screen instructions until the VAIO Care Rescue Mode VAIO recovery solutions screen appears 4 Select Start recovery wizard 5 Follow the on screen instructions Hint If the display language selection window appears select your desired language then OK To perform custom recovery select Tools and Start advance...

Page 350: ... volume of the recovery area follow these steps 1 Open the Apps screen See Opening the App List to open the Apps screen 2 Select This PC 3 Select Computer on the menu bar and Manage 4 Select Disk Management under Storage in the left pane The volume of the recovery area and the total volume of the C drive are displayed in the Disk 0 row in the center pane Notes on use Copyright 2013 Sony Corporatio...

Page 351: ... experiencing problems which cannot be solved through troubleshooting If you have formatted the C drive by mistake Which apps should I use to recover or refresh my VAIO computer or create Recovery Media Use the following apps VAIO Care Creating Recovery Media Checking your computer hardware VAIO Care Rescue Mode VAIO recovery solutions Recovering your VAIO computer Rescuing backing up your data Er...

Page 352: ...ndition If Windows does not start and you have deleted the recovery area you will need the Recovery Media to perform recovery Create the Recovery Media immediately after the computer is ready for use Related Topic Creating Recovery Media Refreshing Your VAIO Computer Refresh function supported models Recovering from the Recovery Area Recovering from Recovery Media Notes on Recovery Notes on use Co...

Page 353: ...ith the USB 3 0 standard On models without the USB ports that are compliant with only the USB 2 0 standard be sure to create Recovery Media using the USB flash drive that is not compliant with the USB 3 0 standard 1 Connect your VAIO computer to the Internet and download and install the latest updates using VAIO Update 2 Press the ASSIST button while your VAIO computer is on to start VAIO Care If ...

Page 354: ...e installed an operating system different from the preinstalled operating system on the computer You have formatted your built in storage device without using VAIO Care Rescue Mode VAIO recovery solutions Do not touch or allow the surface of the discs to become dirty Fingerprints or dust on the surface may cause read write errors To create Recovery Media you may need to use the free space on your ...

Page 355: ...he recovery process until the process is complete If you have forgotten the password and cannot start the recovery process contact an authorized Sony service support center to reset it A reset fee will be charged Notes on apps Recovering your VAIO computer can restore only the preinstalled apps The app s that has been installed on your own or the data you have created since purchase cannot be rest...

Page 356: ... time before the Choose an option screen appears so wait for a while 3 Select Troubleshoot Advanced options and System Restore Follow the on screen instructions until the System Restore window appears 4 Select Next 5 Select a restore point and Next The confirmation window of the selected restore point appears 6 Select Finish to confirm the restore point Your VAIO computer restarts after system fil...

Page 357: ... copy is needed It is strongly recommended that you back up your data regularly If you can start Windows back up and restore your data with the Windows feature To use the feature open Control Panel and select System and Security and File History Related Topic About Types of Backup Backing Up Your Data when You cannot Start Windows Restoring Your Data with VAIO Data Restore Tool Creating a Restore ...

Page 358: ...create a system image refer to Windows Help and Support Opening Windows Help and Support Note We will not restore or compensate for any lost or damaged data under any circumstances including failure of your VAIO computer Create Recovery Media soon after purchasing your VAIO computer In the event that you cannot make a backup copy of your data with the Windows feature due to computer malfunctions y...

Page 360: ... example when you install a driver However we recommend that you create a new restore point manually before installing any apps or drivers on your VAIO computer Refer to Windows Help and Support Opening Windows Help and Support for information on creating a restore point Related Topic Restoring Your Data with VAIO Data Restore Tool Restoring System Files Using the Restore Point when You cannot Sta...

Page 361: ...on It is recommended that you select an external hard disk drive as a location to save rescued files if you select Custom rescue Notes on using VAIO Care Rescue Mode VAIO recovery solutions Handle rescued files with care to protect from unauthorized access Disable the Windows hard disk drive encryption feature before using VAIO Care Rescue Mode VAIO recovery solutions to back up and restore your d...

Page 362: ...process the process will be stopped and the computer will restart There is no way to resume the process Rescued files may be divided into two or more files and saved in a specified location or renamed depending on the location you select Use VAIO Data Restore Tool to restore the rescued files See Restoring Your Data with VAIO Data Restore Tool for more information If an external hard disk drive or...

Page 363: ... 4 Follow the on screen instructions Note To restore copyright protected data such as music files organized by digital media playback apps use a backup tool specified by the app you used to import such data Sony does not guarantee the playback compatibility of data which is not restored with the specified backup tool Hint If you are signed in to your VAIO computer as a standard user you may be pro...

Page 365: ...m your data files Your VAIO computer has only one partition C drive as the factory default setting If you want to store data in another partition such as D drive change the partition size and create a new partition For more information on how to create partitions see Creating Partitions Hint Some models may have D drive as the factory default setting Related Topic Creating Partitions Removing Reco...

Page 366: ...ls See Opening Control Panel to open Control Panel If the User Account Control window appears select Yes 2 Right click the C drive and select Shrink Volume 3 Enter the size of the partition to be created in Enter the amount of space to shrink in MB and select Shrink 4 Right click Unallocated and select New Simple Volume 5 Follow the on screen instructions Hint If you are signed in to your VAIO com...

Page 367: ...device when your VAIO computer enters Sleep mode Therefore if the computer is turned off during Sleep mode because for example the battery pack runs out of power or the computer is disconnected from an AC power source the working data will be lost To avoid data loss be sure to save the data before the computer enters Sleep mode If your VAIO computer is equipped with the power indicator it blinks s...

Page 368: ...The battery pack is running out of power Normal mode If your VAIO computer is equipped with the power indicator it blinks along with the charge indicator Blinks fast in orange A battery error has occurred due to a failed battery pack an unlocked battery pack Removable battery pack supplied models etc Related Topic Charging the Battery Pack Checking the Battery Charge Capacity Extending the Battery...

Page 369: ...bled and your VAIO computer enters Sleep mode after your working data is saved on the built in storage device This reduces the possibility of loss of unsaved data if the battery pack runs out during Sleep mode Related Topic Controlling the Power State of Your VAIO Computer Sleep Mode Shutdown Using Sleep Mode Notes on Sleep Mode Changing the Rapid Wake Sleep Mode Settings Notes on use Copyright 20...

Page 370: ...ation on battery charge status and capacity decrease 1 Start VAIO Control Center and select Power and Battery See Starting Apps to start VAIO Control Center 2 Select Details in Battery or Battery Care Function Detailed battery pack information such as charging capacity is displayed Hint Enable the battery care function to maximize the battery lifespan With this function you can reduce battery degr...

Page 371: ...riod of time turn off the computer Resuming the computer from Sleep mode is faster than from booting up the computer See Using Sleep Mode for more information Decrease the LCD brightness of the computer screen See Changing the LCD Brightness for more information Turn down the volume of the speakers and headphones See Adjusting the Speakers Volume for more information Disconnect peripheral devices ...

Page 372: ... parts of your body are in contact with the touch screen The surface of the touch screen may get hot This is normal and does not indicate a malfunction Even though the surface of the touch screen is tempered glass it could still become damaged Treat it with adequate care If it breaks small granular shards may scatter and cause injury Do not drop the touch screen or subject it to a strong impact Do...

Page 373: ...F4 keys Fn F5 F6 Press the button repeatedly to adjust the LCD brightness of your computer screen See Changing the LCD Brightness for more information To decrease lighting intensity press the Fn F5 keys To increase lighting intensity press the Fn F6 keys Fn F7 Switches the display output to an external display Press the Fn F7 keys several times to select the desired display output destination and ...

Page 374: ... Home Home Moves the cursor to the top of a line or page Non numeric keypad equipped models Hint For information on shortcut keys combined with the Windows key etc refer to Windows Help and Support Opening Windows Help and Support Notes on use Copyright 2013 Sony Corporation 374 ...

Page 375: ...ouch screen equipped models You can operate the on screen Touch Keyboard with touch screen operations for text entry 1 Open the desktop and select the Touch Keyboard icon in the desktop notification area See Opening the Desktop to open the desktop Notes on use Copyright 2013 Sony Corporation User Guide How to Use 375 ...

Page 376: ...of the built in camera regardless of your VAIO computer s power state as it may cause the camera to malfunction Care and cleaning of the built in camera If the area on and around the built in camera is soiled gently wipe it with a soft cloth such as a lens cleaning cloth Do not rub the area too hard as it can be easily scratched Related Topic Using the Built in Camera Notes on use Copyright 2013 S...

Page 377: ...SD memory card You use an SD memory card at a place where static electricity or electrical noise may disturb the card When carrying an SD memory card be sure to put it in its case to avoid static electricity Before using an SD memory card with a device other than a computer such as a digital camera or a portable audio format initialize the SD memory card using the device Some devices may not suppo...

Page 378: ...he UHS Ultra High Speed data transfer feature may become extremely hot due to continuous access to the memory cards In such a case wait for a while before removing the memory card until it cools down Related Topic Inserting SD Memory Cards Removing SD Memory Cards Notes on use Copyright 2013 Sony Corporation 378 ...

Page 379: ...y card slot 2 Open This PC To open This PC see Starting Apps 3 Right click the SD memory card icon and select Eject 4 Push in the SD memory card toward your VAIO computer and release 5 Pull the SD memory card out of the slot Related Topic Inserting SD Memory Cards Notes on Using SD Memory Cards Notes on use Copyright 2013 Sony Corporation User Guide How to Use 379 ...

Page 380: ...o the slot until it clicks into place The SD memory card icon will appear in the This PC window after you insert the card into the slot Note Be careful not to insert an SD memory card in the wrong orientation If you force it into the slot upside down the slot may be damaged Refer to the manual that came with the SD memory card for more information The SD memory card icon will not appear in the Thi...

Page 382: ... NFC One touch functions turn off your VAIO computer Related Topic About NFC NFC supported models About One touch functions NFC supported models Using NFC One touch functions NFC supported models Playing Music by Touching an NFC One touch functions Supported Device to Your VAIO Computer One touch listening NFC supported models Stopping the One touch listening Connection One touch listening NFC sup...

Page 383: ... NFC supported models Using NFC One touch functions NFC supported models Playing Music by Touching an NFC One touch functions Supported Device to Your VAIO Computer One touch listening NFC supported models Stopping the One touch listening Connection One touch listening NFC supported models Disabling NFC One touch functions NFC supported models Notes on NFC One touch functions NFC supported models ...

Page 384: ... Related Topic About NFC NFC supported models Using NFC One touch functions NFC supported models Playing Music by Touching an NFC One touch functions Supported Device to Your VAIO Computer One touch listening NFC supported models Stopping the One touch listening Connection One touch listening NFC supported models Disabling NFC One touch functions NFC supported models Notes on NFC One touch functio...

Page 385: ...mode to Off and the NFC setting under Wireless devices to On When Airplane mode is Off the wireless function setting is enabled Refer to Windows Help and Support Opening Windows Help and Support for more information on Airplane mode Related Topic About NFC NFC supported models About One touch functions NFC supported models Using NFC One touch functions NFC supported models Playing Music by Touchin...

Page 386: ...supported device ensure that the touch mark on each device faces each other A message will appear the moment the device is recognized Follow the on screen instructions Hint Refer to Windows Help and Support Opening Windows Help and Support for more information on Airplane mode You may need to change the device settings depending on the NFC One touch functions supported device you use For detailed ...

Page 388: ...and then play music Note Depending on your network environment and device it may take about a minute to establish a connection The procedure may vary depending on your device Hint The connected device is displayed on the device list after the connection is established To display the device list open the charms and select the Settings charm Change PC settings in the lower right corner PC and device...

Page 390: ...refer to the manual that came with the device for information on how to stop the connection Related Topic About NFC NFC supported models About One touch functions NFC supported models Using NFC One touch functions NFC supported models Playing Music by Touching an NFC One touch functions Supported Device to Your VAIO Computer One touch listening NFC supported models Disabling NFC One touch function...

Page 391: ...ecorded discs on other players Some CD players may not be able to play audio CDs created with CD R or CD RW media Some DVD players may not be able to play DVDs created with DVD R DL DVD R DL DVD R DVD RW DVD R DVD RW or DVD RAM media Blu ray Disc recorders that support only BD RE Ver 1 0 cannot play BD R or BD RE media created with your VAIO computer Blu ray Disc Drive with DVD SuperMulti equipped...

Page 392: ... arising out of adhesive labels affixed to discs Refer to the manual carefully that came with the label app or label paper and use the labels under your responsibility To take proper care of discs For normal cleaning hold the disc by its edges and use a soft cloth to wipe the surface from the center out as shown below If the disc is badly soiled moisten a soft cloth with water wring it out well an...

Page 393: ...with a dry cloth Do not use solvents such as benzine acetone alcohol thinner or commercially available cleaners as these may cause damage to the surface or coating of your VAIO computer Use a blower to blow off debris and dust underneath the keys keycaps Do not remove any keycap from the keyboard Do not use a vacuum cleaner as it may cause a malfunction When cleaning your LCD screen Be sure to use...

Page 394: ...ul when handling your VAIO computer To avoid damaging your built in storage device Do not subject your VAIO computer to sudden movements Keep your VAIO computer away from magnets Do not place your VAIO computer in a location subject to mechanical vibration or in an unstable position Do not turn off the power or restart your VAIO computer while reading or writing data to the storage device Do not u...

Page 395: ...international program that promotes energy saving through the use of energy efficient computers and office equipment The program supports the development and dissemination of products with functions that effectively reduce energy consumption to contribute to cost savings and reduction of environmental burdens For detailed information on the ENERGY STAR Program visit the following websites http www...

Page 396: ...ense This product contains software owned by Sony and licensed by third parties Use of such software is subject to the terms and conditions of license agreements enclosed with this product Related Topic About This Manual Notes on use Copyright 2013 Sony Corporation User Guide How to Use 396 ...

Page 397: ...those of their respective owners Power2Go is trademark of CyberLink Inc PowerDVD is trademark of CyberLink Inc NVIDIA and 3D Vision are registered trademarks and or trademarks of NVIDIA Corporation in the United States and other countries ArcSoft and the ArcSoft logo are registered trademarks of ArcSoft Inc ArcSoft WebCam Companion is a trademark of ArcSoft Inc AMD the AMD Arrow logo ATI and combi...

Page 398: ... NFC Forum Inc in the United States and in other countries Wi Fi is a trademark or registered trademark of Wi Fi Alliance All other names of systems products and services are trademarks of their respective owners In the manual the or marks are not specified Features and specifications are subject to change without notice All other trademarks are trademarks of their respective owners Not all the so...

Page 399: ... adapter becomes extraordinarily hot turn off the computer unplug the AC adapter remove the battery pack if it is removable and then contact an authorized Sony service support center Power source Do not place heavy objects on the power cord or this could cause a fire To disconnect the power cord pull it out by holding the plug Never pull the cord itself Do not use cut or damaged connection cables ...

Page 400: ...er or your local Sony dealer directly 1 See other sections in this on screen manual 2 Start VAIO Care Desktop and perform necessary operations See Starting Apps to start VAIO Care Desktop 3 Visit the VAIO online support website and find necessary information Related Topic Keeping Your VAIO Computer in Optimum Condition VAIO Care About This Manual About Online Support Website Notes on use Copyright...

Page 401: ...r automatically turn off When the battery pack is running out of power your VAIO computer automatically enters Hibernate mode and eventually turns off Connect the AC adapter to the computer or charge the battery pack Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 401 ...

Page 402: ...problem appears after the first message follow the on screen instructions The BIOS boot options may have been incorrectly configured Press the ASSIST button while your VAIO computer is off to display the VAIO Care Rescue Mode screen select Start BIOS setup and change the Boot Mode setting then restart the computer Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 402 ...

Page 403: ...ome peripheral device drivers for the peripheral devices do not support the feature to force the computer to shut down If the computer screen freezes press the Ctrl Alt Delete keys select Shut down in the lower right corner of the computer screen and then select Shut down If your VAIO computer freezes with a message indicating the settings are being saved or the computer is shutting down displayed...

Page 404: ...more than 4 or 10 seconds and make sure the power indicator light is off Then turn on your VAIO computer again If the problem persists press and hold down the Power button for more than 4 or 10 seconds and make sure the power indicator light is off Disconnect all cables connected to your VAIO computer such as the AC adapter remove the battery pack and wait about five minutes Then put all cables pe...

Page 405: ...t The battery pack may not be installed properly Remove the battery pack and reinstall it properly To install or remove the battery pack see Installing the Battery Pack or Removing the Battery Pack If the problem persists it means the installed battery is not compatible with your VAIO computer Remove the battery pack Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 405 ...

Page 406: ...t about five minutes Then put them back in place and turn on the computer again Before using your VAIO computer for the first time you need to connect the computer to a power source with the AC adapter Check that you are using the supplied Sony AC adapter For your safety use only the genuine Sony rechargeable battery pack and AC adapter which are supplied by Sony for your VAIO computer Make sure t...

Page 407: ...Rescue Mode screen appears when I turn on my VAIO computer You may have accidently pressed the ASSIST button rather than the Power button Close the VAIO Care Rescue Mode screen and locate the Power button on your VAIO computer Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 407 ...

Page 408: ...er button does in the Power Options window Select Change settings that are currently unavailable the Hibernate check box and Save changes To open the Power Options window see Selecting a Power Plan Your VAIO computer may not enter Hibernate mode if you execute a task before the computer completely enters Hibernate mode Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 408 ...

Page 409: ...ould I do if my VAIO computer does not return to Normal mode with keyboard or touch pad operations during Sleep mode To restore your VAIO computer from Sleep mode to Normal mode press the Power button Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 409 ...

Page 410: ...low while the computer is running on battery power While your VAIO computer is running on battery power the CPU clock frequency is reduced for power conserving purposes which causes the computer to run slowly This is normal and does not indicate a malfunction Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 410 ...

Page 411: ...d properly To solve this problem turn off your VAIO computer remove the battery pack and then reinstall it To install or remove the battery pack see Installing the Battery Pack or Removing the Battery Pack If the problem persists it is likely that the installed battery pack is not compatible with your VAIO computer or has failed Turn off the computer remove the battery pack and then replace it wit...

Page 412: ...VAIO Control Center and check the settings in the Power and Battery window To start VAIO Control Center see Starting Apps If ambient temperature is outside the specified range or the power consumption of your VAIO computer is high when you charge the battery pack the charge current may be reduced Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 412 ...

Page 413: ...t should I do if my battery pack does not work properly Start VAIO Care to check the status of your battery pack See Keeping Your VAIO Computer in Optimum Condition VAIO Care for more information Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 413 ...

Page 414: ...esolution Size of the Screen Image for more information If you have selected to use an external display using the Fn F7 keys and the external display is disconnected from your VAIO computer the computer screen may be unable to display the video In such a case stop video playback press the Fn F7 keys several times to select the computer screen as the display output and then press the Enter key Then...

Page 415: ...pending on the type or bit rate of videos Lowering the screen resolution may improve video playback performance See Changing the Resolution Size of the Screen Image for more information If data access to a memory card is in progress wait until the data access ends and then start playback again If you are playing a video stored on the memory card copy it to the built in storage device and then play...

Page 416: ... a TV with an HDMI Input Port for more information Make sure you are using an HDCP compliant display The copyright protected content is not displayed on a non HDCP compliant display Change the screen resolution of the connected TV or external display Images may appear on the screen See Changing the Resolution Size of the Screen Image for more information Notes on use Copyright 2013 Sony Corporatio...

Page 417: ...ys to adjust the LCD brightness of your VAIO computer See Changing the LCD Brightness for more information To adjust the LCD brightness of the connected external display such as a computer display or a TV use the brightness control on the external display Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 417 ...

Page 418: ...computer screen Check the font size settings in Windows Due to the font size settings some items for example an app menu may not be displayed correctly depending on the apps you are using In such a case move the slider to adjust the settings Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 418 ...

Page 419: ...f no image is displayed on my external display or TV screen Press the Fn F7 keys several times to select your desired display output and then press the Enter key See Selecting Display Modes for more information Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 419 ...

Page 420: ...der Playing high definition videos requires substantial hardware resources such as CPU GPU or system memory performance on your VAIO computer During the video playback some operations and or functions may become unavailable and sound interruptions dropped frames and playback failure may occur depending on the configuration of the computer Notes on use Copyright 2013 Sony Corporation User Guide Tro...

Page 421: ...on If your VAIO computer is running on battery power make sure the battery pack is installed properly and is charged See Charging the Battery Pack for more information If you wait for a while and the computer screen remains blank follow the procedures below Press and hold down the Power button for more than 4 or 10 seconds If your VAIO computer is equipped with the power indicator check that it is...

Page 422: ...app before starting another You may not be able to use another camera app that uses the built in camera while using the gesture function The viewfinder may show some noise for example horizontal streaks when you are viewing a rapid moving object This is normal and does not indicate a malfunction If the problem persists restart your VAIO computer Notes on use Copyright 2013 Sony Corporation User Gu...

Page 423: ...e help file included with the app for more information There may be more app running than your VAIO computer can handle Exit the apps that you are not currently using This problem may occur while your VAIO computer is running on the power saving plan which reduces the CPU performance See Selecting a Power Plan to check the current power plan Notes on use Copyright 2013 Sony Corporation User Guide ...

Page 424: ...nd is due to a mismatch between the lighting output frequency and the shutter speed To reduce flicker noise change the direction of your VAIO computer so that you can adjust the direction of the built in camera Some apps offer adjustable parameters such as brightness or power frequencies to eliminate flicker noise Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 424 ...

Page 425: ... white when the power saving function is enabled and the computer screen switches To avoid this right click on the desktop and select Graphics Properties to display the Intel graphics control panel and then disable Display Power Saving Technology under Power If you select On battery the setting screen may appear Note that the battery life becomes short if you disable this setting Notes on use Copy...

Page 426: ...en to work incorrectly Try these suggestions Move your VAIO computer away from a fluorescent light or a motor that emits electromagnetic waves Connect the AC adapter directly to an AC outlet or use other outlets if you are using a power strip Remove any USB device or cable connected to your VAIO computer if any If your AC adapter has a 3 pin plug make sure it is properly grounded Notes on use Copy...

Page 427: ...VD R DL DVD R DVD R DL DVD R BD R BD R DL or BD R TL media are not rewritable You can write data to such media only once and cannot delete data on the media See Supported Discs Optical disc drive equipped models for more information Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 427 ...

Page 428: ... a CPRM pack for the playback app on your VAIO computer To play copyright protected Blu ray Disc media continually you need to update the AACS key Follow a message displayed on the computer screen to update the AACS key You can update it through the Internet Uninstall the playback or writing app installed on your VAIO computer after purchase For instructions on how to uninstall the app refer to th...

Page 429: ...he process is complete Because disc at once mode writes all the data to a disc at one time the optical disc drive writes 1 GB of dummy data to a disc even when the actual data size is less than 1 GB to ensure playback compatibility Some players can play only discs that are created in disc at once mode When you play the created disc on a player other than your VAIO computer make sure if the player ...

Page 430: ...pending on your VAIO computer status Exit all running apps and press the drive eject button If the problem persists restart the computer and press the drive eject button again If the problem persists insert a thin straight object such as a paper clip into the manual eject hole on the optical disc drive Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 430 ...

Page 431: ...the volume When the volume is minimized turn up the volume When connecting external speakers or headphones check the following Make sure external speakers or headphones are properly connected to your VAIO computer See Connecting External Speakers or Headphones for more information If external speakers require external power make sure the speakers are securely connected to an AC outlet Make sure ex...

Page 432: ...pen Control Panel see Opening Control Panel Select Sound and check if there is a check mark on your desired microphone icon on the Recording tab If not select the icon and Set Default If the icon is not displayed make sure the microphone is properly connected to your VAIO computer If you are using an external microphone use a plug in power microphone Notes on use Copyright 2013 Sony Corporation Us...

Page 433: ...ers when using my microphone Microphone feedback may occur when your microphone receives the sound from a sound output device such as speakers Keep the microphone away from a sound output device Turn down the volume of the speakers and the microphone Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 433 ...

Page 434: ...r during video or audio playback Sound interruptions may occur when the CPU load is high In this case reduce the CPU load by exiting all running apps other than a playback app or by disabling unnecessary audio effects applied to playback Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 434 ...

Page 435: ...e digital output port such as the HDMI output port To output sound from a digital audio device connected to the digital output port on your VAIO computer you need to change the sound output to the digital audio device See Changing the Sound Output Device for more information Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 435 ...

Page 436: ... such a case wait for a while before moving the pointer again If the pointer still does not move press the Ctrl Alt Delete keys select Shut down in the lower right corner of the computer screen and then select Shut down If the problem persists press and hold down the Power button for more than 4 or 10 seconds Turning off the computer with the Ctrl Alt Delete keys or the Power button may cause loss...

Page 437: ...es Restart your VAIO computer Press the Ctrl Alt Delete keys select Shut down in the lower right corner of the computer screen and then select Restart If the problem persists press and hold down the Power button for more than 4 or 10 seconds Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 437 ...

Page 438: ...eypad Check if the Num lock indicator light is on When the indicator light is off press the Num Lk key or Fn Num Lk keys to turn the Num Lock indicator light on Then enter numbers on the numeric keypad See Parts and Controls on the Front for the location Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 438 ...

Page 439: ...eys to turn the Num Lock indicator light on or off See Parts and Controls on the Front for the location Check if the Caps Lock indicator light is on or off When the indicator light is on characters typed will appear in uppercase or lowercase if you also hold down the Shift key Press the Caps Lock key to turn the Caps Lock indicator light on or off See Parts and Controls on the Front for the locati...

Page 440: ...your keyboard is labeled on the packaging box If you choose a different regional keyboard when you complete the Windows setup the key configuration will be mismatched To change the keyboard configuration refer to Windows Help and Support Opening Windows Help and Support Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 440 ...

Page 441: ...ad Press the Fn F1 keys to disable the touch pad See Enabling Disabling the Touch Pad for more information Alternatively start VAIO Control Center then disable the touch pad To start VAIO Control Center see Starting Apps Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 441 ...

Page 442: ...e Enabling Disabling the Touch Pad for more information Alternatively start VAIO Control Center then enable the touch pad To start VAIO Control Center see Starting Apps If a mouse is connected to your VAIO computer disconnect it See Using the Touch Pad for information on how to use the touch pad Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 442 ...

Page 443: ... How do I avoid unintentional clicks caused by a light touch on the touch pad To avoid unintentional operation disable the tapping function See Disabling the Tapping Function on the Touch Pad Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 443 ...

Page 444: ...er fluorescent light may contain light reflections A dark portion in captured images may contain noise The area on and around the built in camera is soiled Clean the area See Notes on the Built in Camera for more information on how to clean the camera Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 444 ...

Page 445: ...VF1542 Why is the video input from the built in camera suspended momentarily The video input may be suspended momentarily if A shortcut key with the Fn key is used The CPU load increases Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 445 ...

Page 446: ...I do if I do not know the SSID or security key for the access point You can find the key in the setting screen of your access point Refer to the manual that came with your access point for more information Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 446 ...

Page 447: ...for a while and try again Change the channel setting of your access point By changing the channel interference on your wireless network may be reduced and data transfer speed may improve If access point channel interference occurs data transfer speed may be reduced If your access point interferes with other access points change the access point channel Refer to the manual that came with your acces...

Page 448: ...egister the MAC address of your VAIO computer in the setup screen of the access point Otherwise the computer cannot connect to the access point Open Command Prompt enter ipconfig all and then press the Enter key You can find the physical address MAC address in the Physical Address field under Wireless LAN adapter Wi Fi To open Command Prompt see Starting Apps Notes on use Copyright 2013 Sony Corpo...

Page 449: ...ANY When the access point is in stealth mode For more information refer to the manual that came with your access point or consult your Wi Fi service provider Make sure your VAIO computer and access point are connected to one another See Starting Wi Fi R Wireless LAN Communications for more information Connection capability is affected by distance obstructions device configuration radio wave streng...

Page 450: ...function on your VAIO computer you need to configure the Wi Fi settings Check the Wi Fi settings of the computer See Starting Wi Fi R Wireless LAN Communications for more information If a connection utility app supplied with a third party Wi Fi product is installed uninstall it If a connection utility app is installed Windows may fail to configure the Wi Fi settings Be sure to take a note of your ...

Page 451: ...hentication pairing before establishing connection with another device Perform the authentication process before connecting to such devices Make sure that your VAIO computer allows BLUETOOTH devices to find the computer Select arrow in the desktop notification area right click the BLUETOOTH icon and select Open Settings to open the settings window Select the Options tab and make sure that the Allo...

Page 452: ...y ambient environment that includes existence of walls and materials of such walls or apps in use In such a case move the computer away from obstructions or closer to the device Check that the BLUETOOTH function of the device you want to communicate with is on and the device is not in the power saving mode Check that the BLUETOOTH function of the device you want to communicate with is enabled Refe...

Page 453: ...want to communicate is not the same version as the one employed on your VAIO computer the communication speed may become slower If your VAIO computer is compliant with BLUETOOTH high speed technology and the following two conditions are met high speed communications are available However some BLUETOOTH profiles do not support high speed communications The BLUETOOTH device with which you want to co...

Page 454: ...n I sign in to my VAIO computer as a user with a standard user account The BLUETOOTH function may not be available to a user with a standard user account on your VAIO computer Sign in to the computer as a user with administrative rights Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 454 ...

Page 455: ...42 Why can t I use BLUETOOTH R devices when I switch users If you switch users without signing out from your system BLUETOOTH devices will not work Be sure to sign out before switching users Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 455 ...

Page 456: ... BLUETOOTH function is enabled Open the charms and select the Settings charm Select Change PC settings in the lower right corner then select PC and devices and Bluetooth in the left pane Change the Bluetooth setting to On To open the charms see Opening the Charms Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 456 ...

Page 457: ...corner then select PC and devices and Bluetooth in the left pane Change the Bluetooth setting to On To open the charms see Opening the Charms Check the BLUETOOTH settings Open Control Panel and select Hardware and Sound and Devices and Printers Right click the computer icon and select Bluetooth settings and the Show the Bluetooth icon in the notification area check box To open Control Panel see Op...

Page 458: ...assword and enter again Sign in using a user account that has system administrator privileges to reset your password If you forget all passwords for system administrator accounts you cannot reset any Windows passwords You need to perform system recovery See About Recovery for more information Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 458 ...

Page 459: ... your VAIO computer is equipped with the power indicator check that it is off Then restart the computer and enter the correct password The password is case sensitive so be sure to check letters for the current case before you enter the password If you forget the power on password you cannot start your VAIO computer See What should I do if I forget the power on password to start my VAIO computer fo...

Page 460: ... Password you cannot start your VAIO computer When you forget your user password Enter the machine password to reset the user password at the BIOS setup screen When you forget your machine password The password needs to be reset and a fee will be charged To reset the password contact an authorized Sony service support center Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 4...

Page 461: ...at should I do if I cannot charge the device connected to the USB port that supports USB charging Make sure that the USB Charging setting is enabled See Charging a USB Device for more information Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 461 ...

Page 462: ...rite data to a memory card Some types of memory cards are equipped with an erasure prevention switch to protect data from unintentional erasure or overwriting Make sure the erasure prevention switch is off Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 462 ...

Page 463: ...ailed information refer to the manual that came with your device Enable NFC One touch functions Open the charms and select the Settings charm Select Change PC settings in the lower right corner and select Network and Airplane mode in the left pane Turn off Airplane mode and change the NFC setting under Wireless devices to On To open the charms see Opening the Charms Do not bring metal objects othe...

Page 464: ...the website of the game if there are any patches or updates to download Make sure you have installed the latest video driver On some VAIO computer models the graphics memory is shared with the system The optimal graphics performance in such a case is not guaranteed Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 464 ...

Page 465: ...s and drivers using VAIO Care To restore them start VAIO Care Keeping Your VAIO Computer in Optimum Condition VAIO Care and then select Advanced Tools Restore and recovery and Reinstall Applications and Drivers Refer to the help file included with VAIO Care for more information Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 465 ...

Page 466: ...y Media if you have used apps to modify the recovery area installed a different operating system from the preinstalled one or formatted the built in storage device without using VAIO Care Rescue Mode VAIO recovery solutions If the problem persists visit the VAIO online support website for further assistance Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 466 ...

Page 467: ... can I restore my VAIO computer system to its factory default settings There are two ways to recover your VAIO computer system Recovering from Recovery Media and Recovering from the Recovery Area Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 467 ...

Page 468: ...E SVF1432 SVF1442 SVF1532 SVF1542 How do I create Recovery Media You can create Recovery Media using VAIO Care See Creating Recovery Media for more information Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting 468 ...

Page 469: ...annot recover your VAIO computer from the recovery area restart the computer and recover the computer from the recovery area again or use Recovery Media If you cannot recover your VAIO computer using a USB optical drive or USB flash drive connect the drive to another USB port or to the USB port that is compliant with the USB 2 0 standard if any Then turn off the computer and try recovering it agai...

Page 470: ...See Using VAIO Update for more information Restart your VAIO computer And then try to create Recovery Media again If an AC adapter is supplied with an external optical disc drive plug the AC adapter into a power source Try other reliable media If the problem persists visit the VAIO online support website for further assistance Notes on use Copyright 2013 Sony Corporation User Guide Troubleshooting...

Page 471: ...mation Restore your VAIO computer from a system image backup if you have created the backup Refer to Windows Help and Support Opening Windows Help and Support for more information If the problem persists follow the instructions in Refreshing Your VAIO Computer Refresh function supported models to reinstall the operating system If the problem persists after you refresh your VAIO computer follow the...

Page 472: ...nostics to identify problems on your VAIO computer With the app you can check if the computer hardware a CPU a memory module and a built in storage device needs to be replaced To start VAIO Hardware Diagnostics select Tools and VAIO Hardware Diagnostics in VAIO Care Rescue Mode VAIO recovery solutions Follow the instructions in Recovering from the Recovery Area to recover your VAIO computer If you...

Page 473: ...ter is displayed as online or ready Then make sure the printer settings are correctly configured as instructed in the manual that came with the printer Make sure your printer is set to Set as Default Printer Refer to Windows Help and Support Opening Windows Help and Support for more information Make sure your printer is connected to your network LAN If the printer is directly connected to the netw...

Page 474: ... You may need to install a USB driver for the USB device before connecting the device Refer to the manual that came with the USB device for more information Try using another USB port on your VAIO computer The USB driver could be installed to the specific port you used the first time you connected the device USB hubs may prevent the USB device from working because of a power distribution failure W...

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