[252] Troubleshooting
Sound
A test tone is not output from the speakers.
The speaker cables may not be connected securely. Check that they are connected
securely and cannot be disconnected by pulling on them slightly.
The speaker cables may have short-circuited.
[253] Troubleshooting
Sound
A test tone is output from a different speaker than the
speaker displayed on the TV screen.
The speaker pattern setting is incorrect. Make sure that the speaker connections and the
speaker pattern match correctly.
[254] Troubleshooting
Sound
No sound is output from the TV when the receiver is in
standby mode.
When the receiver enters standby mode, sound is output from the last HDMI device selected
before you turned off the receiver. If you are enjoying content from another device, play the
content on the device and perform the One-Touch Play operation, or turn on the receiver to
select the HDMI device from which you want to enjoy content.
Make sure [Standby Through] is set to [On] or [Auto] in the [HDMI Settings] menu.
[255] Troubleshooting
Sound
No TV sound is output from the receiver.
Check the type and connection of the HDMI cable, optical digital cable, or audio cable that is
connected to the receiver and the TV (refer to the supplied Startup Guide).
When the receiver is connected to a TV compatible with the Audio Return Channel (ARC)
function, make sure the receiver is connected to an HDMI jack compatible with the Audio
Return Channel (ARC) function (refer to the supplied Startup Guide). If sound is still not
output or if sound is interrupted, connect the optical digital cable (not supplied) and set on
the receiver [Setup] - [HDMI Settings] - [Control for HDMI] to [Off].
If the TV is not compatible with the Audio Return Channel (ARC) function, connect the
receiver to the TV using an optical digital cable (not supplied) or audio cable (not supplied).
There will be no TV sound from the connected speakers when the receiver is connected to
an HDMI input jack of a TV that is not compatible with the Audio Return Channel (ARC)
function.