the input of the receiver.
[235] Troubleshooting
General
The receiver does not turn off even when the TV is
turned off.
Check [Standby Linked to TV] in the [HDMI Settings] menu.
If you want the receiver to turn off when the TV is turned off regardless of the input of the
receiver, set [Standby Linked to TV] to [On]. The TV must support the Control for HDMI
function. For details, refer to the operating instructions of your TV.
Set [Setup] - [HDMI Settings] - [Control for HDMI] to [On]. The TV must support the Control
for HDMI function. For details, refer to the operating instructions of your TV.
[236] Troubleshooting
Image
No image appears on the TV screen.
Try pressing the input button on the remote control or turning INPUT SELECTOR on the
receiver to select the input to which you want to listen.
Set your TV to the appropriate input mode.
Make sure that cables are correctly and securely connected to devices.
Disconnect the HDMI cable from the receiver and TV and then reconnect the cable.
Set [HDMI Signal Format] of the selected input to [Standard format] in the [HDMI Settings]
menu.
Some playback devices need to be set up. Refer to the operating instructions supplied with
each device.
Be sure to use a High Speed HDMI Cable with Ethernet when you view images or listen to
sound, especially for 1080p, Deep Color (Deep Colour), 4K or 3D transmission. Premium
High Speed HDMI Cable with Ethernet that supports 18 Gbps is required for 4K/60p 4:4:4,
4:2:2 and 4K/60p 4:2:0 10 bit etc.
The output of the HDMI video signals of the receiver may be set to [HDMI OFF]. In this
case, press HDMI OUT to set to [HDMI A], [HDMI B], or [HDMI A + B].
If you want to play HDCP 2.2 content, connect the receiver to an HDMI input jack of a TV
that supports HDCP 2.2.
[237] Troubleshooting
Image
No 3D content appears on the TV screen.
Depending on the TV or the video device, 3D content may not be displayed. Check the
HDMI video formats supported by the receiver.
Be sure to use a High Speed HDMI Cable with Ethernet.
