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Chapter 5 Daily Operation

Chapter

Daily Operation

Outline

This chapter describes the daily operations required for operating this system.

Daily Maintenance

Items to be verified

• None of the hardware has failed
• No major errors have occurred during operation
• All maintenance operations have been performed successfully
• There is sufficient capacity remaining

When to verify

• Periodically

- Once a day (recommended)

• After receiviing an e-mail indicating abnormal status (an e-mail having the

following subjects)
- PetaServe Maintenance Report (« FAILURES ) or « WARNING ))
- PetaServe Alert messages

• After noticing a system malfunction

- When you can no longer read files from the system
- When the ALARM/ERROR indicator lights on the hardware

(Begin by checking the contents of “Troubleshooting” (page 71).)

Summary of Contents for StorStation FSV-VN5

Page 1: ...FSV VN5 2004 Sony Corporation 2 176 869 13 1 Hybrid Network Fileserver Administrator s Guide Before operating the unit please read this manual thoroughly and retain it for future reference ...

Page 2: ...e Server 14 Accessing the Web Administration Screen 14 Shutting Down and Rebooting from the Web Administration Screen 16 Shutting Down the Main Server 16 Rebooting the Main Server 18 Chapter 3 Using the Web Administration Screen Outline 20 List of Menus 22 Webmin Menu 23 Webmin Users 23 Webmin Configuration 24 System Menu 25 IP Address Configuration 25 NTP Configuration Optional 26 Setup Menu 26 S...

Page 3: ...rary 76 Storage Capacity AIT Cartridge 76 Optional Accessories Not Supplied 76 Program 2004 Sony Corporation Documentation 2004 Sony Corporation 2004 Sony Corporation Trademarks Sony and StorStation are trademarks or registered trademarks of Sony Corporation in this country other countries or both Internet Explorer Microsoft Windows Windows 95 Windows 98 Windows Me Windows NT Windows 2000 and Wind...

Page 4: ... on frequency of data use All system settings and maintenance can be performed remotely from a web based administration screen ENTER HDD0 POWER HDD1 HDD2 HDD3 ALARM LAN1 LAN2 EXIT ENTER HDD0 POWER HDD1 HDD2 HDD3 ALARM LAN1 LAN2 EXIT ENTER HDD0 POWER HDD1 HDD2 HDD3 ALARM LAN1 LAN2 EXIT ENTER HDD0 POWER HDD1 HDD2 HDD3 ALARM LAN1 LAN2 EXIT ENTER HDD0 POWER HDD1 HDD2 HDD3 ALARM LAN1 LAN2 EXIT STAND BY...

Page 5: ... up to the AIT cartridges daily These features insure a highly reliable system Because a majority of data is recorded on AIT cartridges even in the event of a complete hard disk failure it is possible to recover your prior operating environment almost entirely intact Caution Data modified after backup operation may not be recovered Accidentally erased data cannot be recovered File sharing across a...

Page 6: ...this system from a web browser you must install web browser software on the computer you will use to configure settings The operating systems and web browsers that have been confirmed to operate correctly with this system appear below Operating systems Windows2000 WindowsXP Web browsers Internet Explorer 6 0 Netscape 7 1 Mozilla 1 6 Hybrid network fileserver this system ENTER HDD0 POWER HDD1 HDD2 ...

Page 7: ...ecommend that you use the barcode labels supplied with the AIT library because the system may not read the barcode labels from other manufacturers correctly Also refer to Optional Accessories Not Supplied page 76 in the appendix for the product number required to purchase additional barcode labels You cannot change a barcode label once it has been used Cleaning Cartridge Use an AIT cleaning cartri...

Page 8: ...pter explains the procedure for checking connections turning on the power rebooting the system and displaying the web administration screen Refer to Chapter 3 Using the Web Administration Screen page 20 for details about each item on the web administration screen ...

Page 9: ... the last AIT library on the SCSI bus as shown in the diagram Use the following table to set up the SCSI ID of each library Caution Assign the SCSI IDs in order starting from a lower number so that the display of the management software matches the AIT library Do not use ID 7 as it is already used by the main server Main server Cache server AIT library Not used Not used Network cable Switching hub...

Page 10: ...e appears on the LCD display and the bootup process begins It will take several minutes to start Once the cache server has started the cache server hostname and IP address scroll across the display as shown below Example Turn on cache server Verify cache server is running Hostname and IP address appear on LCD display Turn on AIT library Verify AIT library is running READY appears on LCD display Tu...

Page 11: ...tup process begins It will take several minutes to start If the power does not come on after pressing the power switch press and hold the STANDBY button on the front of the unit for at least three seconds When initialization completes and the date and time settings screen appears you can change the date and time settings on the AIT library Initializing LIB 162 STAND BY ...

Page 12: ...ary has started the status screen shown below appears Turning On the Main Server 1 Open the front panel on the main server and press the POWER button The following message appears on the LCD display and the bootup process begins It will take several minutes to start Once the main server has started the main server hostname and IP address and the IP address for the local network the IP address for ...

Page 13: ... a web browser to turn off the main server Caution Do not perform settings operations from the controls on the front of the main server 1 Open the front panel on the main server and press the POWER button After the message below appears on the LCD display the main server will turn off It will take several minutes to turn off Turn off main server Verify main server is off POWER indicator on main se...

Page 14: ... 2 When the message shown below appears turn off the power switch on the back of the AIT library Cautions Although simply pressing the switch on the back of the unit will turn off the power you should be sure to follow the above procedure when turning off the power After turning the power off wait at least 10 seconds before turning it on again If you turn the switch on after less than 10 seconds a...

Page 15: ... could affect the system adversely Accessing the Web Administration Screen You can access the web administration screen using a web browser Note Operating procedures in this manual are illustrated using Windows 2000 but similar procedures can be performed from other operating systems 1 Open the web browser on the computer you will use to configure settings which should be connected to the FSV VN5 ...

Page 16: ...fferent screens and offers access to different settings The factory default values for username and password appear below You can change passwords from the Webmin Users screen page 23 4 Click Login The Maintenance menu for the sonyhnf Hybrid Network Fileserver appears To change the various settings and perform maintenance on the system click the icons or links to open each settings screen Username...

Page 17: ...erver by pressing the button on the front panel Refer to Turning On the Main Server page 11 for instructions on how to use the power button on the front panel to turn off the main server 1 Click System on the web administration screen The System menu appears Note You cannot access the System menu from the guest user account 2 Click Bootup and Shutdown The Bootup and Shutdown screen appears ...

Page 18: ...s is performed and the main server turns off automatically Depending on the type of the browser a message such as Do you want to close the window appears If this happens follow the displayed instructions to close the window Note Turn off the AIT library and cache server according to the procedure in Turning Off the Power page 12 ...

Page 19: ...can reboot the main server without shutting it down 1 Click System on the web administration screen The System menu appears Note You cannot access the System menu from the guest user account 2 Click Bootup and Shutdown The Bootup and Shutdown screen appears ...

Page 20: ...rs 4 Click Reboot System The system shutdown process is performed and the main server reboots automatically Depending on the type of the browser a message such as Do you want to close the window appears If this happens follow the displayed instructions to close the window ...

Page 21: ...ed from each menu on the web administration screen For information about how to access the web administration screen from a web browser refer to Accessing the Web Administration Screen page 14 in Chapter 2 Preparations Displaying menus 1 Click an icon on the top part of the web administration screen example Maintenance The selected menu appears example Maintenance menu ...

Page 22: ...een 2 Click On the icon or link for an operation example Monitor The screen for the selected operation appears example Monitor screen Note For menus that are not explained in this chapter refer to Chapter 4 Items to Verify Before Operation page 51 ...

Page 23: ...to Tape Volumes page 44 for details Menu Account Items guest General user Administrator System administrator Webmin Webmin Users No Yes Webmin Configuration No Yes System IP Address Configuration No Yes NTP No Yes System Time 1 No Yes Network Configuration 1 No Yes Users and Groups 1 No Yes Bootup and Shutdown 2 No Yes Setup Software Configuration No Yes Services Start Stop of PetaServe No Yes Doc...

Page 24: ... you can change user passwords for this system Note Users with administrator authority can add or change guest user passwords Changing passwords 1 On the Webmin Users screen click the username of the user whose password you want to change The Edit Webmin User screen appears 2 Select Set to from the Password drop down list 3 Input the new password in the Password field 4 Click Save ...

Page 25: ...ion Screen Webmin Configuration From the Webmin Configuration screen you can set the system language Changing system language 1 Click Language on the Webmin Configuration screen 2 Select a language example English EN 3 Click Change Language ...

Page 26: ... User LAN for this system Caution Do not perform changes to the IP address from the controls on the front of the main server Note The IP address set here becomes the shared address for the LAN1 and LAN2 ports Changing the IP address 1 On the IP Address Configuration screen input values for the IP address and Netmask in the Global Network fields example IP address 192 168 0 128 Netmask 255 255 255 ...

Page 27: ...P Network Time Protocol server performs time synchronization NTP Enable Enabled NTP server performs time synchronization Disabled NTP server does not perform time synchronization NTP Server IP Address Input the IP address of the NTP server Clicking the Apply button applies your settings Setup Menu From the Setup menu you can configure software settings Software Configuration Maintenance and the So...

Page 28: ...IT cartridges is performed on the day of the week designated here On a day other than the specified weekday an incremental backup is performed Mail configuration You can set the SMTP server hostname and designate e mail addresses for receiving reports SMTP Server Input the hostname or IP address of the SMTP server When using something other than an IP address you must designate a DNS server before...

Page 29: ...e targeted for migration to AIT cartridge Input a value larger than that of the stub file size see below Stub file size Input in 4KB units The value set here becomes the actual size of the stub file that remains on the main server when the original file is migrated to AIT cartridge It will not affect the size of files stored only on the main server Misc configuration PetaServe API Selecting this b...

Page 30: ...PS compatible with HNF contact your dealer Note At time of installation Tape migration policy and Misc configuration are optimally configured according to your applications operating environment etc You should not change these settings as long as system operation is unaffected If system operation is affected contact your dealer before changing these settings Command buttons You can use the followi...

Page 31: ...ts screen you can view the Administrator s Guide this manual Command button Function Start Starts PetaServe processes It may take several minutes for all processes to start You cannot select this button if PetaServe processes have already been started Stop Stops PetaServe processes You cannot select this button if PetaServe processes have already been stopped Status Displays the status of PetaServ...

Page 32: ...reen When you click the link to a file name a new window opens to display contents of the file Note Adobe Acrobat Reader is needed to display the PDF file Detail Logs From the Detail Logs screen you can take a system log and create a log archive ...

Page 33: ...e following commands from the Detail Logs screen Command button Function Take Log Takes a system log at the current point in time It may take about 1 minute for this operation if the number of logs to be taken is relatively large Command button Function All Select Selects all check boxes All Clear Clears all check boxes Delete Deletes items with selected check boxes Refresh Refreshes the informati...

Page 34: ... have taken in case you need to supply them when receiving support from Sony 1 On the Detail Logs screen select a log from the list and click its link A list appears of the files that constitute the selected log Note By selecting a log from the list and clicking its link you can verify the contents of the file ...

Page 35: ... logs to create an archive Unless you have received different instructions from the Technical Support etc you should normally select all logs by clicking All Select at the top or bottom of the screen 3 Click Archive at the bottom of the screen The following message appears ...

Page 36: ...35 Chapter 3 Using the Web Administration Screen 4 Click OK An archive is created and added to the list 5 Click the ARCHIVE_XXXXXX Y zip file link The File Download window appears ...

Page 37: ...his manual For more details refer to the Help file for your web browser Command buttons file list screen You can use the following commands from the file list screen that appears after clicking a log on the Detail Log List screen Command button Function All Select Selects all check boxes All Clear Clears all check boxes Archive Creates an archive of the selected items Delete Deletes items with sel...

Page 38: ...sions You can check the revisions of each firmware Servers Menu From the Servers menu you can configure various file sharing settings CIFS Client Setting From the CIFS Client Setting screen you can configure settings needed for a Windows client to use this system ...

Page 39: ... mount will time out in Windows default state 1 Access the web administration screen for this system from the Windows client that is to be configured 2 Input a value in the Session Timeout field on the CIFS Client Setting screen For the session timeout input the length of time to maintain the CIFS session during a period of no communication between the client and server The recommended value range...

Page 40: ... prefer to save the registry file to your computer without writing it directly to your registry click Save The following message appears 6 Click Yes A message appears indicating that the registry was updated 7 Click OK 8 Restart Windows Setting plain passwords You can set Windows clients to use plain or encryption passwords If you configure this system not to use encryption passwords you must chan...

Page 41: ...Note Depending on your version of Windows and Internet Explorer what appears on your screen may differ slightly If you are using a web browser other than Internet Explorer what appears on your screen and the series of operations will differ from the explanation in this manual For more details refer to the Help file for your web browser 3 Click Open If you would prefer to save the registry file to ...

Page 42: ...ts a Windows file sharing server or monitors its operation state If you stop or restart the server while a service is being offered the service is cancelled and an error may occur on the Windows client VIEW Displays the current settings of the server AD Registers HNF to ActiveDirectory For description on how to join ActiveDirectory refer to ActiveDirectory Settings in Chapter 4 Items to Verify Bef...

Page 43: ...essages screen you can view error messages that have occurred on the system Software log Displays errors that have occurred with the software Definitions of the display headings and symbols are as follows Prio The priority level of the error message H High Red M Medium Yellow L Low Green Date The date that the error occurred Message A description of the conditions under which the error occurred ...

Page 44: ... as follows Date The date that the error occurred Host The host in which the error occurred for the cache server the IP address is shown instead Message A description of the conditions under which the error occurred Displaying error details Clicking a button marked with an error number in the Help column displays the details of the error Countermeasure against error will be taken by your dealer Co...

Page 45: ...ume A tape volume that has exceeded the recommended number of uses Note A tape volume that has exceeded the recommended number of uses is moved to the Scrap Volume column after its contents have been copied to another tape volume Normally Scrap Volume is not displayed If Scrap Volume is displayed the corresponding AIT cartridge needs to be exchanged for a new one For more details contact your deal...

Page 46: ... BAD a checkbox will appear in the Status column allowing you to clear the volume status If this happens contact your dealer and clear the status by following the instructions given Command buttons You can use the following commands from the Tape Volumes screen Note The Offline Volume button is displayed when you have enabled the OFM OFfline volume Management function on the Software Configuration...

Page 47: ...this button becomes active The Quiesce button allows you to deactivate a library when you want to eject or add a volume The Activate button activates a library that has been deactivated At this moment if a new volume is added the volume identification is performed You cannot add a media that is different from the built in tape drive List Volumes By menu Use this menu to sort volumes according to t...

Page 48: ...of each device Normally GOOD appears If there is a problem Warning appears together with a description of the problem Main server Status of main server temperature of CPU status of temperature sensor status of fan and status of disk array controller are monitored Volume Name of volume Status Status of volume Used Rate Usage rate of volume Access Last access day of volume Free Capa GB Free capacity...

Page 49: ...number of cartridges among AIT cartridges inserted in the AIT library as system area The tape area does not include capacity used by the system The Used rate of the Tape area Covered with Cache indicates in the cached capacity among the Used capacity of the tape area Even when each respective cache capacity is used up as long as the total capacity of cache for the tape area is 30 the usage rate is...

Page 50: ...mmand button Function Automatic Refresh every 5 minutes Refreshes the screen automatically every 5 minutes When you click this button the display changes to No Automatic Refresh While automatic refresh is in progress the display indicates No Automatic Refresh No Automatic Refresh Stops the screen from being refreshed automatically When you click this button the display changes to Automatic Refresh...

Page 51: ...s shows the time and result of the latest cleaning By clicking View Log you can see a history of the past cleaning results If you want to perform cleaning manually select the check box of each drive and then click Drive Cleaning It takes about one minute to clean each drive When you perform cleaning if a drive is still in use an error occurs Therefore wait until a drive is not used and then start ...

Page 52: ...hapter explains the following settings which must be verified before operating the system System Time Settings Network Configuration Other Settings Mounts Your dealer configures these settings appropriately at time of installation based on prior consultation with you Verify these settings as necessary ...

Page 53: ...ropriate region Is the System Time set correctly Verifying Network Configuration IP Address Configuration From the web administration screen click System and IP Address Configuration and then verify the following items In the Global Network row are IP Address and Netmask set correctly If necessary also verify that the Gateway Network Address and Broadcast fields in the Global Network row are set c...

Page 54: ...e Configuration From the web administration screen click System Network Configuration and DNS Client and then verify the following items If you have a hostname assigned is it input correctly The default setting is sonyhnf Hostname management method If you are using DNS input the IP addresses of the primary server and secondary server in the DNS servers fields ...

Page 55: ...tings control consult your system administrator or network administrator Authentication Settings NIS Client Configuration From the web administration screen click Servers NIS Client and NIS Client and then verify the following items Are NIS domain and NIS servers set appropriately ...

Page 56: ...the web administration screen click Servers NIS Client and Client Services and then verify the following item Are the client services set appropriately Note For details on what these settings control consult your system administrator or network administrator ...

Page 57: ... workgroup Workgroup name of ActiveDirectory security Specify ADS password server ActiveDirectory authentication server name netbios name NetBIOS name of HNF idmap uid UID range for assigning domain user idmap gid GID range for assigning domain group encrypt password ActiveDirectory authentication server name User ActveDirectory authentication user name Enter values Password ActveDirectory authent...

Page 58: ... From the web administration screen click Setup and Software Configuration and then verify the following items Are the Mail Configuration settings configured correctly If you have not configured e mail settings refer to Software Configuration page 26 under Setup Menu in Chapter 3 Using the Web Administration Screen Command button Function Join Execute to join ActiveDirectory ...

Page 59: ...ing items Is the total capacity displayed under Tape area Is GOOD or NO USE displayed in all the fields of the Hardware Condition section Is GOOD displayed in the Software Condition section If any of these settings display an error or an abnormal status contact your dealer because there is a possibility that installation has not been performed properly ...

Page 60: ...der a balance of their storage capacity and write data to each equally Example of an NFS Mount This section offers an example of creating the sonyhnf directory directly beneath the root directory and then mounting the network fileserver from it The mounting procedure will differ depending on the application and user 1 Access the root directory from the client side 2 Input the following command mkd...

Page 61: ...60 Chapter 4 Items to Verify Before Operation 2 Click the Create a new user link The Create User screen appears ...

Page 62: ...reen Performing a mount from the client side You can mount the system from a Windows client using the My Computer screen Note Depending on your version of Windows what appears on your screen may differ slightly When HNF joins into the ActiveDirectory users created on HNF are invalid 1 Open the My Computer screen on the application server 2 Click the Tools menu and then Map Network Drive The Map Ne...

Page 63: ...rd The default username and password are mfs and sonyhnf respectively 7 Click OK As shown below the mounted drive in this example the Z drive can now be seen from the My Computer screen etc Example of File Sharing in ActiveDirectory The following is used as an example in this explanation Realm WG SONY COM Workgroup WG NetBios Name SONYHNF ...

Page 64: ...63 Chapter 4 Items to Verify Before Operation 1 Open My Network and then Entire Network 2 Open Microsoft Windows Network ...

Page 65: ... If you are a domain user authentification is performed automatically so that you can open it without any need to input the password 5 Check that the shared folders mfs1 mfs2 mfs3 and mfs4 exist Caution If HNF cannot be found in Workgroup you may need to set up the WINS server In this case perform the wins server and wins support settings of Windows File Sharing Global ...

Page 66: ...ave been performed successfully There is sufficient capacity remaining When to verify Periodically Once a day recommended After receiviing an e mail indicating abnormal status an e mail having the following subjects PetaServe Maintenance Report FAILURES or WARNING PetaServe Alert messages After noticing a system malfunction When you can no longer read files from the system When the ALARM ERROR ind...

Page 67: ...nt Remaining capacity is not sufficient Consider purchasing additional capacity consult your dealer Verify current status of AIT cartridges from the Tape Volumes screen page 44 Tape volume s marked BAD or RDONLY No Scrap Volume is displayed A Scrap Volume is displayed Verification complete Refer to Alert Messages Help to determine if there is a way to resolve the problem page 42 Verification of no...

Page 68: ...figuration The Software Configuration screen appears 2 From the Software Configuration screen select the HNF OFM check box in Misc Configuration and then click the Apply If there is one or more tapes in the EJECTED state you cannot release this setting Ejecting a volume 1 From the web administration screen click Maintenance and then Monitor The Monitor screen appears 2 From the Monitor screen chec...

Page 69: ...r and then press Enter The shutter of the library opens 11 Remove the volume that you want to eject Note The upper level contains odd number slots and the lower level contains even slots 12 If you want to continue and eject another volume use the LCD screen to select the next slot and then press Enter To finish press the Exit button If you exit the shutter on the library closes and the library per...

Page 70: ...d hold the MENU button The LCD menu appears 6 Press Enter in the order of 2 Eject Insert Tape and 3 Eject Into Library The slot number selection screen appears on the LCD menu 7 Check the empty slot and then press Enter The shutter of the library opens 8 Add the volume Note The upper level contains odd number slots and the lower level contains even slots 9 If you want to continue and add another v...

Page 71: ...es as the user areas are necessary Setting up volume duplication management 1 From the web administration screen click Setup and then Software Configuration The Software Configuration screen appears 2 From the Software Configuration screen select the HNF VDM check box in Misc configuration and then click the Apply When you perform this setting you must specify the number of volumes to keep in the ...

Page 72: ... configure settings that require a password Make sure to keep your password in a safe place and guard it closely Refer to Accessing the Web Administration Screen page 14 for information on default password settings If you forget your password after changing it you can reset the password settings For more on resetting your password contact your dealer Troubleshooting Before contacting your dealer a...

Page 73: ...ME make sure the logon name for Windows matches the username registered on this system Make sure there are no other machines on the network with the same hostname or IP address Change the encryption password settings on the client side to match the encryption settings for Windows file sharing For more on making these settings refer to CIFS Client Setting page 37 under Servers Menu in Chapter 3 Usi...

Page 74: ...ating systems contact your dealer Cannot read data or write data even though the application software and AIT library are operating correctly Make sure the cartridges erase protection tab is set to the write enable position Refer to Replacing the Cartridges in Chapter 4 Operating the AIT Library of the separate AIT Library Operating Instructions Make sure to use Sony manufactured AIT cartridges Al...

Page 75: ...S 2 1 Serial I F RS 232C 9 pin 1 Ethernet 1000BASE T 100BASE TX 10BASE T RJ 45 3 Display VGA 15 pin 1 SCSI SCSI ULTRA 160 1 Front panel Serial I F RS 232C 9 pin 1 not used USB USB 1 1 2 Compatible devices main server Cache server FSV CS5 1 8 units AIT Library LIB 162 A4 LIB 162 A3 1 4 units Operating environment Temperature 10 35 C 50 95 F Humidity 20 80 with no condensation Power supply etc Power...

Page 76: ...00 1 ACY DR162 A3L 2nd Drive HotSwap compatible Number of installable drives 2 drives standard configuration is 1 drive Number of installable cartridges Max 16 cartridges Data transfer rate sustained uncompressed Depending on server system environment data transfer speeds will differ LCD panel 21 characters 7 rows LED 2 lamps External Ports SCSI Wide Ultra LVD 4 Ethernet 10Base T RJ 45 1 RS232C D ...

Page 77: ...00 Gbyte AIT 3 230 m cartridge 1600 Gbyte Storage Capacity AIT Cartridge With data compression of 2 6 1 AIT 4 246 m cartridge 520 Gbyte AIT 3 230 m cartridge 260 Gbyte With no data compression AIT 4 246 m cartridge 200 Gbyte AIT 3 230 m cartridge 100 Gbyte Design and specifications are subject to change without notice Optional Accessories Not Supplied Rack Mount Kit Model no ACY RK2 Barcode Labels...

Page 78: ...is product consult the dealer you purchased your equipment from Product Information Updated product information is available on the Sony web site at the following URL http www storagebysony com Sony Corporation 6 7 35 Kita Shinagawa Shinagawa ku Tokyo Japan 141 0001 ...

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