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Sony SRS-NS7, Help Manual

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Sony SRS-NS7 Help Manual Download Page 102

Help Guide

Wireless Neckband Speaker

SRS-NS7

Initializing the transmitter

When the supplied transmitter is not working properly, initialize the transmitter to resume its factory default settings.
Make sure that the transmitter is connected to a TV or an AC outlet, and then press and hold the (BLUETOOTH) button
for about 10 seconds until the indicator flashes 4 times in blue.

The transmitter is initialized and the pairing information of all the BLUETOOTH devices is deleted.
Initializing the transmitter does not delete the pairing information of the neckband speaker.

Related Topic

Connecting the transmitter with BLUETOOTH headphones

5-030-430-11(1) Copyright 2021 Sony Corporation

102

Summary of Contents for SRS-NS7

Page 1: ...ect to change without notice Getting started Parts and controls Power source charging Charging the neckband speaker Turning the power on Turning the power off Automatic Power Off function Making connections Connecting the transmitter and a TV Connecting the neckband speaker with the transmitter via a BLUETOOTH connection Connecting the transmitter with BLUETOOTH headphones 1 ...

Page 2: ...tphone in multipoint connection Connecting the neckband speaker with a computer and a smartphone in multipoint connection Connecting the neckband speaker with a music player and a smartphone in multipoint connection Connecting the neckband speaker with 2 Android smartphones in multipoint connection Connecting the neckband speaker with an Android smartphone and an iPhone in multipoint connection Li...

Page 3: ...o care for the neckband speaker About the BLUETOOTH wireless technology License notice Trademarks Troubleshooting What can I do to solve a problem Power supply Unable to charge the neckband speaker Unable to turn on the neckband speaker or the neckband speaker suddenly turns off Sound No sound Sound from only one speaker component Low sound level Distorted sound Humming or noise in the speaker out...

Page 4: ...5 030 430 11 1 Copyright 2021 Sony Corporation Initializing the transmitter 4 ...

Page 5: ...crophone 3 Indicator lights in orange or blue Stays lit in orange while battery charging is in progress The power or communication state of the neckband speaker is indicated by the orange or blue indicator 4 Speaker components 5 play call button 6 volume buttons 7 Cap 8 DC input port USB Type C 9 The port is not compatible with music playback 5 ...

Page 6: ...e transmitter 5 030 430 11 1 Copyright 2021 Sony Corporation BLUETOOTH button 1 Indicator lights in orange or blue The power or communication state of the transmitter is indicated by the orange or blue indicator 2 DIGITAL IN optical digital audio input port 3 DC IN port USB Type C 4 6 ...

Page 7: ...icator stays lit in orange while charging is in progress The estimated charging time varies depending on the power output capacity of the connected commercially available USB AC adaptor In addition it may take longer than the charging time stated below depending on the type and specification of the USB AC adaptor and USB cable The charging time may differ from the time stated below depending on th...

Page 8: ...tery power of the neckband speaker Consider this information as a reference Checking the built in battery level of the rechargeable built in battery While the neckband speaker is turned on pressing the power BLUETOOTH button on the right half of the neckband speaker triggers any of the following voice guidance in accordance with the remaining battery power 91 100 Battery fully charged 81 90 Batter...

Page 9: ...To resolve these issues disconnect the USB cable and connect it back again in an operating temperature between 5 C and 35 C 41 F and 95 F and then charge the neckband speaker once again Be aware that the room temperature may fall to 5 C 41 F or lower especially in wintertime Take the ambient temperature into consideration as well for charging the neckband speaker Do not charge the neckband speaker...

Page 10: ...y has run out of power you hear a notification sound and voice guidance Please Recharge Speaker Power Off and the neckband speaker automatically turns off Charge the neckband speaker Related Topic Turning the power off Charging the neckband speaker About the indicator on the neckband speaker 5 030 430 11 1 Copyright 2021 Sony Corporation Press and hold the power BLUETOOTH button for about 2 second...

Page 11: ... off Related Topic Automatic Power Off function 5 030 430 11 1 Copyright 2021 Sony Corporation Press and hold the power BLUETOOTH button for about 2 seconds until you hear voice guidance Power OFF The neckband speaker turns off and the blue indicator goes out 1 11 ...

Page 12: ...ith the supplied transmitter or a BLUETOOTH device is terminated With Sony Headphones Connect you can change the period of time before the neckband speaker automatically turns off For details refer to the Help Guide for the Sony Headphones Connect app at https rd1 sony net help mdr hpc h_zz Related Topic What you can do with the Sony Headphones Connect app 5 030 430 11 1 Copyright 2021 Sony Corpor...

Page 13: ...hones access the following URL https www sony net tr_comp_tvhp Connect the DIGITAL IN optical digital audio input port on the transmitter and the optical digital audio output port on a TV with the supplied optical digital cable 1 Connect the DC IN port on the transmitter and the USB port on the TV with the supplied USB Type C cable While the transmitter is powered and receiving no audio signals th...

Page 14: ... in spatial sound no audio comes out from the TV The volume control feature of the TV remote control is disabled as well Control over the volume of the neckband speaker or the headphones connected with the transmitter via a BLUETOOTH connection is not available on the TV Watching a video on a non BRAVIA XR TV while listening to its audio via the neckband speaker or the headphones connected with th...

Page 15: ...in about 2 seconds after you press and hold power BLUETOOTH button Related Topic Turning the power on Connecting the transmitter and a TV Press and hold the BLUETOOTH button on the transmitter for about 5 seconds The indicator on the transmitter starts double flashing in blue to indicate that the transmitter is in pairing mode 1 Put the neckband speaker into pairing mode Make sure that the neckban...

Page 16: ...5 030 430 11 1 Copyright 2021 Sony Corporation 16 ...

Page 17: ... headphones Bring the operating instructions supplied with the headphones at hand for reference Note Control over the headphones volume is not available on any TV Keep this in mind when using headphones without the volume control feature Hint The above instructions are provided as an example For details refer to the operating instructions supplied with your headphones Press and hold the BLUETOOTH ...

Page 18: ... no need to pair them again except in the following cases Pairing information is deleted in the course of repair work etc The pairing information of the transmitter is deleted from the paired BLUETOOTH device The transmitter is initialized The pairing information of all BLUETOOTH devices except for the neckband speaker is deleted Once the transmitter is initialized it may fail to establish a BLUET...

Page 19: ...lume of both the computer and the neckband speaker or stop music playback Set the speaker of your computer to on If the speaker of your computer is set to mute sound does not output on the neckband speaker When the speaker of your computer is set to on Put the neckband speaker into pairing mode At the time of purchase the neckband speaker is paired with the supplied transmitter To pair the neckban...

Page 20: ...turn on the BLUETOOTH function and then click Add Bluetooth or other device 3 Click Bluetooth 4 Select SRS NS7 If SRS NS7 does not appear perform the operation again from step 5 After pairing the BLUETOOTH connection establishes automatically and Connected music or Connected voice music will be displayed on the screen Proceed to step 6 20 ...

Page 21: ... screen appears instead of All Control Panel Items select Large icons or Small icons from the View by menu in the top right corner of the screen 1 Click Add a device 2 Select SRS NS7 and click Next If SRS NS7 does not appear perform the operation again from step 3 When the following screen appears click Close The computer begins installing the driver 4 21 ...

Page 22: ...ake time If driver installation takes too much time the Automatic Power Off function of the neckband speaker will cause it to turn off automatically If this happens turn on the neckband speaker again Right click on SRS NS7 in Devices and select Sound settings from the menu that appears 5 Confirm SRS NS7 Stereo on the Sound screen If there is a checkmark green on SRS NS7 Stereo proceed to step 6 22...

Page 23: ...ht click on the Sound screen and select Show Disabled Devices from the menu that appears Then proceed to step 7 Right click on SRS NS7 Stereo and select Connect from the menu that appears When the neckband speaker is connected a checkmark will appear on SRS NS7 Stereo on the Sound screen Proceed to step 7 23 ...

Page 24: ...select SRS NS7 Although LE_SRS NS7 is first displayed wait until SRS NS7 is displayed If you cannot click Connect for SRS NS7 Stereo select Disable for the Default Device that currently has a checkmark green Follow the on screen instructions to establish a BLUETOOTH connection When a BLUETOOTH connection is established you hear voice guidance BLUETOOTH connected from the neckband speaker and the i...

Page 25: ...e neckband speaker can be paired with up to 8 BLUETOOTH devices When a new device is paired in addition to 8 paired devices the pairing information of the earliest device connected via a BLUETOOTH connection is replaced by the information of the new one The pairing information of the neckband speaker has been deleted from the paired BLUETOOTH device The neckband speaker is initialized The pairing ...

Page 26: ...r starts flashing in blue When a BLUETOOTH connection is established with the previously connected device you hear voice guidance BLUETOOTH connected On the computer see if a BLUETOOTH connection is established with the neckband speaker If not proceed to step 1 On the computer select the neckband speaker For Windows 10 2 Click the Start button then Settings 1 Click Devices 2 Click the Bluetooth ot...

Page 27: ...ion is established you hear voice guidance BLUETOOTH connected from the neckband speaker and the indicator on the neckband speaker starts flashing in blue 4 On the Start screen click Desktop 1 Right click the Start button and then select Control Panel from the pop up menu 2 Click Hardware and Sound Sound 3 27 ...

Page 28: ... the Sound screen then select Show Disconnected Devices 4 From the menu that appears select Connect When a BLUETOOTH connection is established you hear voice guidance BLUETOOTH connected from the neckband speaker and the indicator on the neckband speaker starts flashing in blue 5 28 ...

Page 29: ...turning on the neckband speaker may automatically establish a BLUETOOTH connection with the device In such a case turn off the BLUETOOTH function on the previously connected BLUETOOTH device or turn off the device If the neckband speaker fails to establish a BLUETOOTH connection with your computer delete the pairing information of the neckband speaker from the computer and then pair them all over ...

Page 30: ...lume of both the computer and the neckband speaker or stop music playback Set the speaker of your computer to on If the speaker of your computer is set to mute sound does not output on the neckband speaker When the speaker of your computer is set to on Put the neckband speaker into pairing mode At the time of purchase the neckband speaker is paired with the supplied transmitter To pair the neckban...

Page 31: ...TH connection is established you hear voice guidance BLUETOOTH connected from the neckband speaker and the indicator on the neckband speaker starts flashing in blue If a BLUETOOTH connection is not established repeat the procedure all over again from step 3 Click the speaker icon in the top right of the screen and select SRS NS7 from Output Device You can now enjoy music etc playing on the compute...

Page 32: ... to pair them again except in the following cases Pairing information is deleted in the course of repair work etc The neckband speaker is already paired with 8 devices and another device is to be paired The neckband speaker can be paired with up to 8 BLUETOOTH devices When a new device is paired in addition to 8 paired devices the pairing information of the earliest device connected via a BLUETOOT...

Page 33: ...aker of your computer is set to on Press and hold the power BLUETOOTH button for about 2 seconds until you hear voice guidance Power ON The neckband speaker turns on and the indicator starts flashing in blue When a BLUETOOTH connection is established with the previously connected device you hear voice guidance BLUETOOTH connected On the computer see if a BLUETOOTH connection is established with th...

Page 34: ...H profile for music playback A2DP For details refer to the operating instructions supplied with your computer Press and hold the Control button on the keyboard and click SRS NS7 on the Bluetooth screen and then select Connect from the pop up menu When a BLUETOOTH connection is established you hear voice guidance BLUETOOTH connected from the neckband speaker and the indicator on the neckband speake...

Page 35: ...ablish a BLUETOOTH connection with your computer delete the pairing information of the neckband speaker from the computer and then pair them all over again For details of operations on the computer refer to the operating instructions supplied with your computer Related Topic Connecting the neckband speaker with a computer via a BLUETOOTH connection Mac Listening to music of a device via BLUETOOTH ...

Page 36: ...ne and the neckband speaker after they are connected via a BLUETOOTH connection Bring the operating instructions supplied with the Android smartphone or iPhone at hand for reference Put the neckband speaker into pairing mode At the time of purchase the neckband speaker is paired with the supplied transmitter To pair the neckband speaker with a second or subsequent Android smartphone or iPhone of w...

Page 37: ...On the iPhone Tap SRS NS7 If SRS NS7 is not displayed on the screen tap at the top right corner and then tap Refresh 4 Tap Settings 1 Tap Bluetooth 2 Tap to change it to 3 Tap SRS NS7 4 37 ...

Page 38: ...h iOS 10 0 or later BLUETOOTH connection is not available on the devices with iOS 9 x or earlier installed The neckband speaker comes out of pairing mode in about 5 minutes and the indicator on the neckband speaker turns to slow blue flashing If the neckband speaker comes out of pairing mode before you complete the procedure repeat the procedure all over again from step Once the neckband speaker i...

Page 39: ...except for the transmitter is deleted Once the neckband speaker is initialized it may fail to establish a BLUETOOTH connection with the Android smartphone or iPhone In such a case delete the pairing information of the neckband speaker from the Android smartphone or iPhone and then pair the neckband speaker with the Android smartphone or iPhone all over again The neckband speaker can be paired with...

Page 40: ...n and the indicator starts flashing in blue When a BLUETOOTH connection is established with the previously connected device you hear voice guidance BLUETOOTH connected On the Android smartphone or iPhone see if a BLUETOOTH connection is established with the neckband speaker If not proceed to step 1 Operate the Android smartphone or iPhone to display the paired devices On the Android smartphone 2 T...

Page 41: ... iPhone delete the pairing information of the neckband speaker from the Android smartphone or iPhone and then pair them all over again For details of operations on the Android smartphone or iPhone refer to the operating instructions supplied with your Android smartphone or iPhone On the iPhone When a BLUETOOTH connection is established you hear voice guidance BLUETOOTH connected from the neckband ...

Page 42: ...kband speaker with an Android smartphone or an iPhone via a BLUETOOTH connection Listening to music of a device via BLUETOOTH connection Terminating the BLUETOOTH connection After use 5 030 430 11 1 Copyright 2021 Sony Corporation 42 ...

Page 43: ... off the BLUETOOTH function on the BLUETOOTH device connected with the neckband speaker For details refer to the operating instructions supplied with the connected device 1 Turn on the TV and then press the BLUETOOTH button on the supplied transmitter briefly once The indicator on the transmitter stops flashing in orange and stays lit in blue and TV audio comes out from the neckband speaker If no ...

Page 44: ...1 Copyright 2021 Sony Corporation You hear voice guidance BLUETOOTH disconnected from the neckband speaker indicating that the BLUETOOTH connection with the TV is terminated Immediately afterward you hear voice guidance BLUETOOTH connected from the neckband speaker indicating that the neckband speaker is connected with the BLUETOOTH device 44 ...

Page 45: ...on the devices to use in multipoint connection Hint The neckband speaker is paired with the transmitter before delivery for your purchase There is no need for you to pair them again 5 030 430 11 1 Copyright 2021 Sony Corporation Have the neckband speaker paired with the smartphone 1 Connect the neckband speaker with the smartphone Operate the smartphone to establish a BLUETOOTH connection with the...

Page 46: ...r Windows computers Have the neckband speaker paired with a computer and a smartphone on an individual basis 1 Select Control Panel Devices and Printers on the computer 2 Right click SRS NS7 under Devices and then select Properties from the context menu 3 This operation is available while no BLUETOOTH connection is established Deselect either Audio Sink A2DP or Handsfree Telephony HFP under Servic...

Page 47: ...id smartphone on an individual basis 1 Connect the neckband speaker with a smartphone Operate the smartphone to establish a BLUETOOTH connection with the neckband speaker 2 Operate the connected smartphone to deselect either Call audio HFP or Media audio A2DP Operation example For connection solely with the media audio A2DP profile Tap Settings Device connection Bluetooth and then tap the setting ...

Page 48: ...ices to use in multipoint connection Note With the previously connected smartphone turning on the neckband speaker may automatically establish an HFP or HSP connection and an A2DP connection simultaneously with the smartphone In such a case operate the smartphone to terminate the connection with the neckband speaker and then repeat the above procedure from step 5 030 430 11 1 Copyright 2021 Sony C...

Page 49: ...of the 2 smartphones 1 Operate one of the smartphones to establish a BLUETOOTH connection with the neckband speaker 2 Operate the connected smartphone to deselect either Call audio HFP or Media audio A2DP Operation example For connection solely with the media audio A2DP profile Tap Settings Device connection Bluetooth and then tap the setting icon next to SRS NS7 On the Paired devices screen desel...

Page 50: ...s supplied with your Android smartphone Note On the device connected solely for music playback A2DP in multipoint connection the remaining battery power of the neckband speaker is not correctly displayed Related Topic Charging the neckband speaker 5 030 430 11 1 Copyright 2021 Sony Corporation 50 ...

Page 51: ...e for the BLUETOOTH connection Hint Have the neckband speaker paired with the smartphone and the iPhone on an individual basis 1 Operate the smartphone to establish a BLUETOOTH connection with the neckband speaker 2 Operate the connected smartphone to deselect either Call audio HFP or Media audio A2DP Operation example For connection solely with the media audio A2DP profile Tap Settings Device con...

Page 52: ...plied with your Android smartphone and iPhone Note On the device connected solely for music playback A2DP in multipoint connection the remaining battery power of the neckband speaker is not correctly displayed Related Topic Charging the neckband speaker 5 030 430 11 1 Copyright 2021 Sony Corporation 52 ...

Page 53: ...neckband speaker from the next time on Note While TV audio is playing in spatial sound no audio comes out from the TV The volume control feature of the TV remote control is disabled as well The play call button on the neckband speaker does not work Connect the supplied transmitter and a TV and then make settings for the 3D surround functions on the TV 1 Establish a BLUETOOTH connection between the...

Page 54: ...Related Topic Connecting the transmitter and a TV Terminating audio output in spatial sound After use 5 030 430 11 1 Copyright 2021 Sony Corporation 54 ...

Page 55: ...ed with the transmitter via a BLUETOOTH connection is not available on the TV As long as the 3D surround functions remain active on the BRAVIA XR TV you can enjoy TV audio in spatial sound just by connecting the transmitter with the headphones from the next time on Note Connect the supplied transmitter and a TV and then make settings for the 3D surround functions on the TV 1 Establish a BLUETOOTH ...

Page 56: ...ll While the headphones are connected with the transmitter operations with the headphones such as pausing the current playback content or skipping to the next playback content are not available Related Topic Connecting the transmitter and a TV Terminating audio output in spatial sound After use 5 030 430 11 1 Copyright 2021 Sony Corporation 56 ...

Page 57: ...headphones Deactivate the 3D surround functions on the TV For details refer to the operating instructions supplied with the TV Hint When audio output in spatial sound is terminated you hear audio coming out from the TV As long as the 3D surround functions remain active on the BRAVIA XR TV you can enjoy TV audio in spatial sound just by connecting the supplied transmitter with the neckband speaker ...

Page 58: ...en a BLUETOOTH connection is established you hear voice guidance BLUETOOTH connected from the neckband speaker and the indicator on the neckband speaker starts flashing slowly in blue for about 30 seconds The indicator on the transmitter stops flashing and stays lit in blue and you hear TV audio coming out both from the TV and the headphones If no audio comes out press the BLUETOOTH button on the ...

Page 59: ...peaker does not work Watching a video on a non BRAVIA XR TV while listening to its audio via headphones may cause unsynchronized video and audio Related Topic Connecting the transmitter and a TV 5 030 430 11 1 Copyright 2021 Sony Corporation 59 ...

Page 60: ...l feature Connect the transmitter and a TV and then specify PCM as the digital audio output method on the TV 1 Establish a BLUETOOTH connection between your BLUETOOTH headphones and the transmitter When a BLUETOOTH connection is established you hear TV audio coming out both from the TV and the headphones If no audio comes out press the BLUETOOTH button on the transmitter briefly once Hint If no au...

Page 61: ...V while listening to its audio via headphones may cause unsynchronized video and audio Related Topic Connecting the transmitter and a TV Connecting the transmitter with BLUETOOTH headphones 5 030 430 11 1 Copyright 2021 Sony Corporation 61 ...

Page 62: ...ume on the BLUETOOTH device and neckband speaker are set to a moderate level to avoid sudden loud sound output from the neckband speaker Depending on the BLUETOOTH device adjusting the volume of the neckband speaker may not be possible on the BLUETOOTH device while playback on the device is stopped paused Connect the neckband speaker with the BLUETOOTH device When a BLUETOOTH connection is establi...

Page 63: ... perform the following operations Pause Press the play call button during playback to pause Press it again to cancel pause Skip to the beginning of the next track Press the play call button twice quickly during playback Skip to the beginning of the current or previous track Press the play call button 3 times quickly during playback Fast forward the current track While playback is in progress or pa...

Page 64: ...Related Topic Terminating the BLUETOOTH connection After use Charging the neckband speaker 5 030 430 11 1 Copyright 2021 Sony Corporation 64 ...

Page 65: ...BLUETOOTH connections When the BLUETOOTH connection is unstable for example when sound interruption occurs select the Priority on Stable Connection preference Priority on Sound Quality is the default setting With Sony Headphones Connect you can change the preference or check the Bluetooth Connection Quality Priority on Sound Quality default setting AUTO is selected The optimal codec is automatical...

Page 66: ...ed from the neckband speaker Note Depending on the BLUETOOTH device you may hear no voice guidance from the neckband speaker Turn off the BLUETOOTH function on the BLUETOOTH device For details refer to the operating instructions supplied with the device Turn off the BLUETOOTH device Turn off the neckband speaker Hint Depending on the BLUETOOTH device ending music playback may automatically termina...

Page 67: ...puter via a BLUETOOTH connection Windows Connect the neckband speaker with a computer via a BLUETOOTH connection 1 Launch a video call application on the computer 2 View the settings 1 of the video call application For video calls on the computer select the BLUETOOTH profile not for music playback A2DP but for phone talking HFP HSP connection While the BLUETOOTH profile for music playback A2DP con...

Page 68: ...r via a BLUETOOTH connection Mac Connecting the neckband speaker with a paired computer via a BLUETOOTH connection Mac Connecting the neckband speaker with a computer and a smartphone in multipoint connection Terminating the BLUETOOTH connection After use What can I do to solve a problem 5 030 430 11 1 Copyright 2021 Sony Corporation 68 ...

Page 69: ...he neckband speaker Ring tone set on the BLUETOOTH mobile phone Ring tone set on the BLUETOOTH mobile phone only for a BLUETOOTH connection Connect the neckband speaker with a BLUETOOTH mobile phone When a BLUETOOTH connection is established you hear voice guidance BLUETOOTH connected from the neckband speaker and the indicator on the neckband speaker starts flashing in blue 1 Press the play call ...

Page 70: ...ks for the microphone on the neckband speaker It does not affect the microphone settings of the software on your smartphone or computer While the phone is ringing or a phone conversation is in progress adjust the volume by pressing the volume buttons on the neckband speaker or operating the BLUETOOTH mobile phone To turn off the microphone Press the microphone off button on the neckband speaker Wh...

Page 71: ...ic Connecting the neckband speaker with an Android smartphone or an iPhone via a BLUETOOTH connection Terminating the BLUETOOTH connection After use Making a call 5 030 430 11 1 Copyright 2021 Sony Corporation 71 ...

Page 72: ...the neckband speaker starts flashing in blue 1 Operate the BLUETOOTH mobile phone to make a call When you make a call playback pauses and the dial tone is heard from the neckband speaker The neckband speaker is equipped with a built in omnidirectional microphone You can talk without considering the location of the microphone If no dial tone is heard via the neckband speaker The neckband speaker ma...

Page 73: ...ith an Android smartphone or an iPhone via a BLUETOOTH connection Terminating the BLUETOOTH connection After use Receiving a call To turn off the microphone Press the microphone off button on the neckband speaker While a phone conversation is in progress pressing the microphone off button triggers voice guidance Mic OFF indicating that the microphone is turned off When you press the button once ag...

Page 74: ...5 030 430 11 1 Copyright 2021 Sony Corporation 74 ...

Page 75: ...kip to the beginning of the next track Check the neckband speaker software version Update the neckband speaker software Make settings for the Automatic Power Off function Initialize the neckband speaker For details of the Sony Headphones Connect app access the following URL https rd1 sony net help mdr hpc h_zz Hint The operations available with the Sony Headphones Connect app vary depending on the...

Page 76: ...phones Connect app 5 030 430 11 1 Copyright 2021 Sony Corporation Download Sony Headphones Connect from Google Play or the App Store and install it For details on the Sony Headphones Connect app refer to the following URL https rd1 sony net help mdr hpc h_zz 1 When the installation is complete start Sony Headphones Connect 2 76 ...

Page 77: ...es Connect You can access the latest support information from Sony Headphones Connect 5 030 430 11 1 Copyright 2021 Sony Corporation Select Help on the Sony Headphones Connect screen 1 The Headphones Connect Help screen appears and support information is displayed 2 Select the desired item 3 77 ...

Page 78: ...upport website When the Automatic download of software setting is enabled default setting on Sony Headphones Connect the download and transfer of the software will start automatically You can also update the neckband speaker software in the following way Related Topic What you can do with the Sony Headphones Connect app 5 030 430 11 1 Copyright 2021 Sony Corporation Download the update software fr...

Page 79: ...ation proceeds as follows Keeps flashing in orange at intervals of about 1 second for 30 seconds A connection is established Keeps flashing quickly in blue for about 5 seconds A connection remains established A button operation is made Keeps flashing in blue for at intervals of about 5 seconds for 30 seconds If the remaining battery power of the neckband speaker is 20 or lower charging required in...

Page 80: ...software is being updated Keeps flashing slowly in blue Initialization is complete Flashes 4 times in blue For details see Initializing the neckband speaker Related Topic Parts and controls Initializing the neckband speaker 5 030 430 11 1 Copyright 2021 Sony Corporation 80 ...

Page 81: ...ceiving audio signals Stays lit in blue Information about the BLUETOOTH function The transmitter is in pairing mode Keeps double flashing in blue A connection attempt is in process Keeps flashing in blue at intervals of about 1 second for 30 seconds A connection is established Keeps flashing quickly in blue for about 5 seconds A connection attempt is on hold in process Stays lit in blue Other info...

Page 82: ... advised that you gradually turn up the volume Do not use the neckband speaker while walking driving or cycling Doing so may cause traffic accidents Do not use at a dangerous place unless the surrounding sound can be heard On static electricity Static electricity accumulated in the body may cause mild tingling around your neck To reduce the effect wear clothes made from natural materials which sup...

Page 83: ...speaker to excessive shock Do not use or leave the neckband speaker in an extremely cold or hot environment temperature outside the range of 5 C 35 C 41 F 95 F If the neckband speaker is used or left in outside the above range the neckband speaker may automatically stop to protect internal circuitry If you have any questions or problems concerning the neckband speaker that are not covered in this ...

Page 84: ...he life span of the rechargeable built in battery differs depending on the usage environment and storage method Caution When the neckband speaker detects an abnormality such as the following while charging the battery the indicator keeps double flashing in orange The ambient temperature exceeds the range of 5 C 35 C 41 F 95 F There is a problem with the built in battery When charging to the built ...

Page 85: ...arging stops for safety If charging takes a long time it also makes charging of the neckband speaker stop To resolve these issues disconnect the USB cable from the neckband speaker and connect it again within an operating temperature between 5 C and 35 C 41 F and 95 F Charging from a USB hub is only guaranteed when you use a self powered USB hub that carries an authorized logo While the neckband s...

Page 86: ...kband speaker directly Also never use the neckband speaker in a place subject to high temperatures such as in a sauna or near a heat source Handle the cap with care The cap plays a very important role in maintenance of the water resistant performance When using the neckband speaker make sure that the cap is closed completely When closing the cap be careful not to allow foreign objects inside If th...

Page 87: ...5 030 430 11 1 Copyright 2021 Sony Corporation 87 ...

Page 88: ... enters the speaker section of the neckband speaker This however does not indicate a malfunction Wipe off the moisture on its surface and put the neckband speaker on a dry soft cloth to drain the collected water inside the neckband speaker Then dry the neckband speaker in an airy place until no moisture remains Note If the surface of the neckband speaker gets dirty do not use detergent thinner ben...

Page 89: ... speaker A device that generates electromagnetic radiation is in use near the neckband speaker Interference from other devices Because BLUETOOTH devices and wireless LAN IEEE802 11b g use the same frequency 2 4 GHz microwave interference may occur and result in communication speed deterioration noise or invalid connection if the neckband speaker is used near a wireless LAN device Interference to o...

Page 90: ...aracteristics or specifications of the BLUETOOTH device Noise or sound interruption may occur depending on the BLUETOOTH device connected with the neckband speaker the communication environment or the usage environment Establishing a BLUETOOTH connection between the neckband speaker and a device with a built in radio or tuner may cause noise in audio from the device The neckband speaker should not...

Page 91: ...re access to source code You may find a copy of the relevant source code as required under the GPLv2 and other licenses at http www sony net Products Linux You may obtain the source code as required by the GPLv2 on a physical medium from us for a period of three years after our last shipment of this product by applying through the form at http www sony net Products Linux This offer is valid to any...

Page 92: ...ntries Use of the Made for Apple badge means that an accessory has been designed to connect specifically to the Apple product s identified in the badge and has been certified by the developer to meet Apple performance standards Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards Dolby Dolby Atmos and the double D symbol are registered tr...

Page 93: ... transmitter is deleted Initialize the transmitter The pairing information of all BLUETOOTH devices except for the neckband speaker is deleted Look up information on the issue on the customer support website Access the following support home pages to get support information about your neckband speaker For customers in Americas https www sony com am support For customers in Europe https www sony eu...

Page 94: ...ss than 0 5 A 500 mA is not guaranteed for battery charging The charging time may vary depending on the ambient temperature as well You can charge the neckband speaker s built in battery by connecting the USB cable connected with the neckband speaker to a computer that comes equipped with a USB charging port as well However not all the computers are tested and found compatible with this procedure ...

Page 95: ...ry is empty Charge the built in battery The Automatic Power Off function of the neckband speaker may have worked While the Automatic Power Off function is active the neckband speaker automatically turns off in the event that the neckband speaker with no BLUETOOTH connection is left unused for about 15 minutes While charging is in progress the neckband speaker does not turn on Related Topic Chargin...

Page 96: ...ity on Stable Connection SBC preference For details refer to the operating instructions supplied with your headphones Make sure that the equalizer function is deactivated on the TV Move the transmitter and the neckband speaker as well as the headphones away from a device such as a microwave oven and a wireless LAN access point Bring the neckband speaker or the headphones closer to the transmitter ...

Page 97: ...f communication and then switched to sound quality in several seconds and does not indicate a malfunction of the neckband speaker If the sound quality does not improve in a few seconds operate the computer to establish an A2DP connection For operations on the computer refer to the operating instructions supplied with your computer If the neckband speaker and the source BLUETOOTH device for music p...

Page 98: ...What you can do with the Sony Headphones Connect app 5 030 430 11 1 Copyright 2021 Sony Corporation 98 ...

Page 99: ...S devices the neckband speaker is compatible with the devices with iOS 10 0 or late It is not compatible with the devices with iOS 9 x or earlier Once the neckband speaker is initialized it may fail to connect with the previously paired iPhone In such a case delete the pairing information of the neckband speaker from the iPhone then pair them all over again Make sure that the BLUETOOTH device to p...

Page 100: ...ng is in progress to reset the neckband speaker You cannot operate the neckband speaker after you turn it on You cannot operate the neckband speaker after you troubleshoot pairing issues etc Note Resetting the neckband speaker does not delete its pairing information Resetting the neckband speaker may change its volume function or sound settings 5 030 430 11 1 Copyright 2021 Sony Corporation 100 ...

Page 101: ...charging is in progress you cannot initialize the neckband speaker Upon completion of initialization the indicator on the neckband speaker flashes 4 times in blue The settings such as the volume settings are restored to the factory default settings and the pairing information of all BLUETOOTH devices is deleted The pairing information of the supplied transmitter is not deleted in the course of ini...

Page 102: ... a TV or an AC outlet and then press and hold the BLUETOOTH button for about 10 seconds until the indicator flashes 4 times in blue The transmitter is initialized and the pairing information of all the BLUETOOTH devices is deleted Initializing the transmitter does not delete the pairing information of the neckband speaker Related Topic Connecting the transmitter with BLUETOOTH headphones 5 030 430...

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