53
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Video
Audio
Problem
Possible Remedies
No picture, no
sound
❏
Make sure the power cord is plugged in.
❏
If a red light flashes on the front of your TV for more than a few
minutes, disconnect and reconnect the power cord. If the
problem continues, call your local service center.
❏
Check the TV/VIDEO setting. When watching TV, set it to TV;
when watching video equipment, set it to VIDEO 1, 2, 3 or 4
(page 4).
❏
Make sure you have inserted the batteries correctly into the
remote control (page 2).
❏
Try another channel to rule out station trouble.
Poor or no picture,
good sound
❏
Adjust the
Picture
setting in the Video menu (page 38).
❏
Adjust the
Brightness
setting in the Video menu (page 38).
❏
Check the antenna and/or cable connections (page 10).
No color
❏
Adjust the
Color
setting in the Video menu (page 38).
Snow on the screen
❏
Check the
Cable
setting in the Channel menu (page 41).
❏
Check the antenna and/or cable connections (page 10).
❏
Make sure the channel selected is currently broadcasting.
Dotted lines or
stripes
❏
Adjust the antenna.
❏
Move the TV away from other electronic equipment. Some
electronic equipment creates electrical noise, which can interfere
with TV reception.
Double images or
ghosts
❏
Check your outdoor antenna or call your cable service.
Problem
Possible Remedies
Good picture, no
sound
❏
Press
so that Muting disappears from the screen (page 3).
❏
Check your Audio settings. Your TV may be set to Auto SAP in
the MTS feature (page 39).
❏
Make sure the speaker option is set to On in the Audio Menu.
❏
Press
to adjust your TV's volume.
Low or no audio
(TV and cable box)
❏
Some cable boxes have volume level controls. Check and see if
your cable box remote has a volume control.
