Sony Ipela SNC-ER585 Installation Manual Download Page 1

4-450-485-

11

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Network Camera

Installation Manual

Before operating the unit, please read this manual thoroughly and 
retain it for future reference.

SNC-ER585/ER585H

Owner’s Record

Refer to these numbers whenever you call upon your Sony dealer regarding 
this product.

Model No. 

 Serial No. 

WARNING

To avoid electrical shock, do not open the cabinet. Refer 

servicing to qualified personnel only. 
Afin d’écarter tout risque d’électrocution, garder le 

coffret fermé. Ne confier l’entretien de l’appareil qu’à un 

personnel qualifié.
Um einen elektrischen Schlag zu vermeiden, darf 

das Gehäuse nicht geöffnet werden. Überlassen Sie 

Wartungsarbeiten stets nur qualifiziertem Fachpersonal.
CAUTION

This installation should be made by a qualified service person and should 
conform to all local codes.

CAUTION

The rating label is located underneath the top unit.

ATTENTION

L’étiquette de régime nominal est située sous l’unité supérieure.

VORSICHT

Das Typenschild befindet sich unterhalb der oberen Einheit.

Power Supply

Caution for U.S.A. and Canada

The SNC-ER585/ER585H operates on 24 V AC.

In the USA, these products shall be powered by a UL listed Class 2 Power 

supply Only. In Canada, these products shall be powered by a CSA Certified 

Class 2 Power Supply Only.

Caution for other countries

The SNC-ER585/ER585H operates on 24 V AC.

Use a power supply rated 24 V AC which meets the requirements for 

SELV (Safety Extra Low Voltage) and complies with Limited Power Source 

according to IEC 60950-1 second edition.

Alimentation

Avertissement pour les États-Unis et le Canada

La caméra SNC-ER585/ER585H fonctionne sous 24 V c.a.

Aux États-Unis, ce produit doit être utilisé uniquement avec une source 

d’alimentation de classe 2 répertoriée dans la liste UL. Au Canada, ce produit 

doit être utilisé uniquement avec une source d’alimentation de classe 2 

certifiée CSA.

Avertissement pour les autres pays

La caméra SNC-ER585/ER585H fonctionne sous 24 V c.a.

Utilisez une source d’alimentation de 24 V c.a. TBTS (Très basse tension de 

sécurité) conforme aux dispositions de la section Sources à puissance limitée 

de la norme CEI 60950-1, deuxième édition.

For the customers in the U.S.A.

This device complies with Part 15 of the FCC Rules. Operation is subject 
to the following two conditions: (1) this device may not cause harmful 
interference, and (2) this device must accept any interference received, 
including interference that may cause undesired operation.

NOTE: This equipment has been tested and found to comply with the limits 

for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits 

are designed to provide reasonable protection against harmful interference 

when the equipment is operated in a commercial environment. This 

equipment generates, uses, and can radiate radio frequency energy and, if 

not installed and used in accordance with the instruction manual, may cause 

harmful interference to radio communications. Operation of this equipment 

in a residential area is likely to cause harmful interference in which case the 

user will be required to correct the interference at his own expense.

You are cautioned that any changes or modifications not expressly approved 

in this manual could void your authority to operate this equipment.

All interface cables used to connect peripherals must be shielded in order to 

comply with the limits for a digital device pursuant to Subpart B of Part 15 of 

FCC Rules.

For the customers in Canada

This Class A digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe A est conforme à la norme NMB-003 du 

Canada.

For the customers in Europe

The manufacturer of this product is Sony Corporation, 1-7-1 Konan, Minato-

ku, Tokyo, 108-0075 Japan.

The Authorized Representative for EMC and product safety is Sony 

Deutschland GmbH, Hedelfinger Strasse 61, 70327 Stuttgart, Germany. 

For any service or guarantee matters please refer to the addresses given in 

separate service or guarantee documents.

Pour les clients en Europe

Le fabricant de ce produit est Sony Corporation, 1-7-1 Konan, Minato-ku, 

Tokyo, 108-0075 Japon.

Le représentant autorisé pour EMC et la sécurité des produits est Sony 

Deutschland GmbH, Hedelfinger Strasse 61, 70327 Stuttgart, Allemagne. 

Pour toute question concernant le service ou la garantie, veuillez consulter 

les adresses indiquées dans les documents de service ou de garantie séparés.

Für Kunden in Europa

Der Hersteller dieses Produkts ist Sony Corporation, 1-7-1 Konan, Minato-ku, 

Tokyo, 108-0075 Japan.

Der autorisierte Repräsentant für EMV und Produktsicherheit ist Sony 

Deutschland GmbH, Hedelfinger Strasse 61, 70327 Stuttgart, Deutschland. 

Bei jeglichen Angelegenheiten in Bezug auf Kundendienst oder Garantie 

wenden Sie sich bitte an die in den separaten Kundendienst- oder 

Garantiedokumenten aufgeführten Anschriften.

For the customers in Europe, Australia and New Zealand

WARNING

This is a Class A product. In a domestic environment, this product may cause 

radio interference in which case the user may be required to take adequate 

measures.

In the case that interference should occur, consult your nearest authorized 

Sony service facility.

Pour les clients en Europe, Australie et Nouvelle-Zélande

AVERTISSEMENT

Il s’agit d’un produit de Classe A. Dans un environnement domestique, cet 

appareil peut provoquer des interférences radio, dans ce cas l’utilisateur 

peut être amené à prendre des mesures appropriées.

Si des interférences se produisent, contactez votre service après-vente agréé 

Sony.

Für Kunden in Europa, Australien und Neuseeland

WARNUNG

Dies ist eine Einrichtung, welche die Funk-Entstörung nach Klasse A besitzt. Diese 

Einrichtung kann im Wohnbereich Funkstörungen verursachen; in diesem Fall 

kann vom Betreiber verlangt werden, angemessene Maßnahmen durchzuführen 

und dafür aufzukommen.

Sollten Funkstörungen auftreten, wenden Sie sich bitte an den nächsten 

autorisierten Sony-Kundendienst.

This apparatus shall not be used in the residential area.

Ne pas utiliser cet appareil dans une zone résidentielle.

Dieser Apparat darf nicht im Wohnbereich verwendet werden.

ATTENTION

The electromagnetic fields at the specific frequencies may influence the picture 
of this unit.

Notes on Use

Before Use

If you find condensation when you open the package, turn on the power after 
the condensation disappears.

Data and security

Since the service is Internet-based, there is a risk that the image or audio you 
are monitoring can be viewed or used by a third-party via the network. You 
should keep in mind that the images or audio you are monitoring may be 
protected by privacy and other legal rights, and the responsibility for making 
sure you are complying with applicable laws is yours alone.
Access to the images and audio is protected only by a user name and the 
password you set up. No further authentication is provided nor should you 
presume that any other protective filtering is done by the service.
SONY IS NOT RESPONSIBLE, AND ASSUMES ABSOLUTELY NO LIABILITY TO YOU 
OR ANYONE ELSE, FOR SERVICE INTERRUPTIONS OR DISCONTINUATIONS OR 
EVEN SERVICE CANCELLATION. THE SERVICE IS PROVIDED AS-IS, AND SONY 
DISCLAIMS AND EXCLUDES ALL WARRANTIES, EXPRESS OR IMPLIED, WITH 
RESPECT TO THE SERVICE INCLUDING, BUT NOT LIMITED TO, ANY OR ALL 
IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR 
PURPOSE, OR THAT IT WILL OPERATE ERROR-FREE OR CONTINUOUSLY.
Security configuration is essential for wireless LAN. Should a problem 
occur without setting security, or due to the limitation of the wireless LAN 
specifications, SONY shall not be liable for any damage, loss of recorded data 
or restoration thereof.
Always make a test recording, and verify that it was recorded successfully. 
SONY WILL NOT BE LIABLE FOR DAMAGES OF ANY KIND INCLUDING, BUT NOT 
LIMITED TO, COMPENSATION OR REIMBURSEMENT ON ACCOUNT OF FAILURE 
OF THIS UNIT OR ITS RECORDING MEDIA, EXTERNAL STORAGE SYSTEMS OR 
ANY OTHER MEDIA OR STORAGE SYSTEMS TO RECORD CONTENT OF ANY TYPE.
Always verify that the unit is operating properly before use. SONY WILL NOT 
BE LIABLE FOR DAMAGES OF ANY KIND INCLUDING, BUT NOT LIMITED TO, 
COMPENSATION OR REIMBURSEMENT ON ACCOUNT OF THE LOSS OF PRESENT 
OR PROSPECTIVE PROFITS DUE TO FAILURE OF THIS UNIT, EITHER DURING THE 
WARRANTY PERIOD OR AFTER EXPIRATION OF THE WARRANTY, OR FOR ANY 
OTHER REASON WHATSOEVER.
If you lose data by using this unit, SONY accepts no responsibility for 
restoration of the data.

Personal information

The images taken by the system using this device can identify individuals 
and thus they fall under “personal information” stipulated in the “Act on the 
Protection of Personal Information”. Please handle the video data appropriately 
according to law.

Information recorded using this product may also be “personal information”. 
Upon disposal, transfer, repair, or any other occasion where this product or 
storage media is passed on to a third party, practice due care in its handling.

Operating or storage location

Avoid operating or storing the camera in the following locations.

Extremely hot or cold places
Close to sources of strong magnetism
Close to sources of powerful electromagnetic radiation, such as radios or TV 
transmitters
Locations subject to vibration or shock
Locations where radiation or X-rays are emitted
Near the outdoor unit of an air conditioner or any other place where drastic 
temperature changes may occur (this may cause clouding of the dome cover)
Locations subject to steam or high humidity
Locations subject to strong wind, such as high places
Locations where corrosive gas or flammable gas is emitted, or where salt 
damage may occur

Ventilation

To prevent heat buildup, do not block air circulation around the camera.

Transportation

Always turn off the power when carrying.
When transporting the camera, repack it as originally packed at the factory or 
in materials of equal quality.

Grounding

Always connect the ground cable before connecting the power cable to the 
main power supply. 
Before removing the ground connection, disconnect the power cable from the 
main power supply.
This unit should be always connected to the ground connection to reduce 
damage from lightning strike, etc. Check that the ground cable is correctly and 
securely connected before use.

Installation

Ensure that the dome cover is installed facing perpendicularly downward 
without any tilt.

Humidity when installing the device

Install this device under low humidity condition. Otherwise the dome cover may 
cloud up during operation.

Using in cold climates (SNC-ER585 only)

This device is equipped with a built-in heater, which automatically turns on if the 
internal temperature is significantly low. Note that, in some environments, the 
heater may not melt snow or frost on the dome cover.

Starting and closing under low temperature

When starting the SNC-ER585 in temperatures below 0 °C (32 °F), the camera 
system may not start operating immediately after start-up. In such a case, the 
heater starts and raises the internal temperature, starting the camera system. 
It may take about two hours for the camera system to start streaming normal 
images. Since there is no heater function in the SNC-ER585H, it cannot be 
started in temperatures below 0 °C (32 °F).
If the unit is turned off in an ambient temperature of 0 °C (32 °F) or below, 
condensation may occur in the dome cover, which may take some time 
to clear after turning the unit on again. In order to prevent the prolonged 
condensation, it is recommended that to leave this unit powered on for a short 
term recess, in that environment.

Cleaning

Use a soft, dry cloth to clean the external surfaces of the camera. Stubborn 
stains can be removed using a soft cloth dampened with a small quantity of 
detergent solution, then wipe dry.
Do not use volatile solvents such as alcohol, benzene or thinners as they may 
damage the surface finishes.

Please consult the store of purchase or authorized Sony dealer if there were 
troubles and anomalies.

Note on laser beams

Laser beams may damage image sensors. You are cautioned that the surface of 
image sensors should not be exposed to laser beam radiation in an environment 
where a laser beam device is used.

About the SD Memory Card

Data on the SD Memory Card may be damaged or deleted in the following cases. 
Sony  is  not  responsible  for  compensation  for  damage  or  lost  earnings  due  to 
damage or loss of data.

If  you  remove  the  SD  Memory  Card  from  this  device  or  turn  off  the  power 
while the SD Memory Card is being accessed.
If the SD Memory Card is subject to shock.
When the lifetime of the SD Memory Card expires.  
(Lifetime may shorten significantly, depending on its use.)
If the SD Memory Card is not set or inserted properly.

Camera settings

DynaView(WDR) is not available when the slow shutter is used.
The exposure compensation function is not available when DynaView(WDR) is 
used.

Phenomena Specific to Image Sensors

The following phenomena that may occur in images are specific to image 
sensors. They do not indicate a malfunction.

White flecks

Although the image sensors are produced with high-precision technologies, fine 
white flecks may be generated on the screen in rare cases, caused by cosmic rays, 
etc.
This is related to the principle of image sensors and is not a malfunction.
The white flecks especially tend to be seen in the following cases:
- when operating at a high environmental temperature
- when you have raised the gain (sensitivity)
- when using the slow shutter

Aliasing

When fine patterns, stripes, or lines are shot, they may appear jagged or flicker.

About the Supplied Manuals

Installation Manual (this document)

This Installation Manual describes the names and functions of parts and controls 
of the Network Camera, gives connection examples and explains how to set up 
the camera. Be sure to read the Installation Manual before operating.

User’s Guide (stored in the CD-ROM)

The User’s Guide describes how to set up the camera and how to control the 
camera via a Web browser.
After installing and connecting the camera correctly, operate referring to this 
User’s Guide.

Using the software

The CD-ROM supplied with this product includes the User’s Guide (in PDF format) 
and a setup program for assigning an IP address.
This product is equipped with a Smartphone viewer.
For more details, see “Smartphone viewer User’s Manual” at the following URL:
http://www.sony.net/ipela/snc

Using the CD-ROM manual

The manual can be read on a computer with Adobe Reader installed.
You can download Adobe Reader free from the Adobe website.

1

 

Open the index.htm file in the CD-ROM.

2

 

Select and click on the manual that you want to read.

Note 

If you have lost or damaged the CD-ROM, you can purchase a new one from your 
Sony dealer or Sony service counter.

Adobe and Acrobat Reader are trademarks of Adobe Systems Incorporated in the 
United States and/or other countries.

Location and Function of Part

Camera (Front) 

 

Top sunshade

  Sunshade

  Dome cover

Top Unit (Bottom) 

  Reset switch

This switch returns the setting of the device to the factory default setting.
1.  Move the INIT switch in the direction indicated by 

 and connect with 

camera.

2.  Turn on power and wait 1 minute. After the initialization is completed, the 

camera starts.

3.  Check that the camera has started and turn off the power to remove 

camera.

4. Move the INIT switch back to its original position.

Notes

Resetting the device removes all customized settings. It is recommended 
that users save the settings as necessary. Instructions on how to save 
settings are available in the User’s Guide.
The reset switch should always be returned to its original position. 
Otherwise your device is reset to its factory default setting whenever it is 
turned on.

  Camera connection terminal

Connect to the camera connection terminal of the camera.

 

 AC 24 V (power input) terminal

Use the supplied AC connector to connect to the 24 V AC power supply 
system.

Pin No.

Pin name

1

AC 24 V+

2

Frame Ground

3

AC 24 V–

  I/O (Input/Output) port

Provides two sensor inputs and one alarm outputs.
Connect the supplied I/O harness.

Pin No.

Pin name

Color

Pin No.

Pin name

Color

1

Alarm Out 1–

Blue

8

NC

Yellow

2

Alarm Out 1+

Blue

9

NC

Orange

3

NC

Yellow

10

NC

Red

4

NC

Orange

11

NC

Brown

5

Sensor In 2

Red

12

GND

Black

6

Sensor In 1

Brown

13

NC

Purple

7

GND

Black

14

NC

Purple

 

 LAN (network) port (RJ-45)

Connect to a 10BASE-T or 100BASE-TX network using a network cable (UTP, 
category 5).

CAUTION

For safety, do not connect the connector for peripheral device wiring that 
might have excessive voltage to this port. Follow the instructions for this port.

ATTENTION

Par mesure de sécurité, ne raccordez pas le connecteur pour le câblage de 
périphériques pouvant avoir une tension excessive à ce port. Suivez les 
instructions pour ce port.

VORSICHT

Aus Sicherheitsgründen nicht mit einem Peripheriegerät-Anschluss 
verbinden, der zu starke Spannung für diese Buchse haben könnte. Folgen 
Sie den Anweisungen für diese Buchse.

  Harness holder

Attach the supplied band mount.

  

(microphone input) terminal (minijack, monaural)

Connect a commercially available microphone.

 

 (line output) terminal (minijack, monaural)

Connect to a commercially available speaker with a built-in amplifier.

Camera (Top) 

  Camera connection terminal

Connect to the camera connection terminal of the top unit.

  Rating Label

This label shows the name of device and its electric rating.

  Built-in wire rope

The wire rope is used for fall-prevention.

  SD memory card slot

This slot is used for an optional SD memory card.
Images captured by the camera can be stored into an inserted memory 
card. 
Be sure that the printed side of a memory card and the product 
specifications label face in the same direction, and then insert the card 
firmly into the slot. (

a

)

This unit only supports memory card formats compatible with the 
SD/SDHC standards.

Note

For information about Sony-approved SD memory cards, contact your 
Sony dealer.

(continued on the reverse side)

 2012 Sony Corporation    

Printed in China

Printed side

a

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