20
GB
Additional Information
Troubleshooting
If you experience any of the following
difficulties while using the player, use this
troubleshooting guide to help remedy the
problem before requesting repairs. Should
any problem persist, consult your nearest
Sony dealer.
Power
The power is not turned on.
,
Check that the AC adaptor is connected
securely (page 8).
,
Check that the rechargeable battery is
sufficiently charged (page 8).
The rechargeable battery cannot be
charged.
,
You cannot charge the rechargeable
battery when power is turned on. Set the
OPERATE switch to “OFF” (page 8).
Picture
The black points appear and the red,
blue, green points remain on the LCD.
,
This is a structural property of the LCD
and not malfunction.
Black bands appear in the upper and
lower areas when you play a 16:9
picture on the LCD screen.
,
Set “16:9” for “TV Display” in “General
Setup” (page 16).
Sound
There is no sound.
,
The player is in pause mode or in slow
play mode.
,
The player is in fast forward or fast
reverse mode.
The sound volume is low.
,
The sound volume is low on some
DVDs. The sound volume may improve
if you set “Audio DRC” in “Audio
Setup” to “TV Mode” (page 17).
Operation
Nothing happens when buttons are
pressed.
,
The HOLD switch is set in the direction of
the arrow (page 6).
The disc does not play.
,
If the disc is turned over, a “No Disc” or
“Cannot play this disc.” message
appears. Insert the disc with the playback
side facing down (page 11).
,
The disc is not set until it clicks
(page 11).
,
The disc is dirty or flawed (page 23).
,
The disc that cannot be played is
inserted. Check the region code matches
the player, and that the disc has been
finalised (page 24).
,
When “USB” is displayed, press INPUT
SELECT (page 6).
,
Parental Control has been set. Change
the setting (page 18).
,
Moisture has condensed inside the player
(page 22).
