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Troubleshooting
117
Playback
If you are playing back the pictures stored on a “Memory Stick Duo,” refer also to the “Memory Stick
Duo” section. (p. 118)
The flash level cannot be changed.
• The flash level cannot be changed during Easy Handycam operation.
Flickering or changes in color occurs.
c
This occurs when recording pictures under a fluorescent lamp, sodium
lamp, or mercury lamp in the soft portrait or sports lesson mode. Cancel
[PROGRAM AE] in this case. (p. 64)
END SEARCH does not work.
• The cassette was ejected after recording when using a cassette without
Cassette Memory. (p. 126)
• The cassette is new and has nothing recorded.
END SEARCH does not work
correctly.
• There is a blank section in the beginning or middle of the tape. This is
not a malfunction.
Smooth interval recording stops/
[Smooth interval rec discontinued
due to error.] appears and recording
stops.
For DCR-HC85:
c
The video head may be dirty. Use a cleaning cassette (optional).
c
Try again from the beginning.
c
Use a Sony mini DV cassette.
Symptom
Cause and/or Corrective Actions
Cannot play back.
c
If the tape has reached the end, rewind the tape. (p. 49)
Horizontal lines appear on the
picture. The displayed pictures are
not clear or do not appear.
c
Clean the head using the cleaning cassette (optional). (p. 133)
Fine patterns flicker, diagonal lines
look jagged.
For DCR-HC85:
c
Adjust [SHARPNESS] to the
(soften) side in the
(CAMERA
SET) menu before recording. (p. 66)
No sound or only a low sound is
heard.
c
Set [MULTI-SOUND] to [STEREO] in the
(STANDARD SET)
menu. (p. 84)
c
Turn up the volume. (p. 49)
c
On the
(STANDARD SET) menu, adjust [AUDIO MIX] from the
[ST2] (additional sound) side until the sound is heard appropriately.
(p. 85)
c
When you are using an S VIDEO plug, make sure the red and white plugs
of the A/V connecting cable are connected as well. (p. 59)
The sound breaks off.
c
Clean the head using the cleaning cassette (optional). (p. 133)
Cannot perform the Date search with
the recording date displayed on the
screen.
c
Use a cassette with Cassette Memory. (p. 126)
c
Set [
SEARCH] to [ON] in the
(EDIT/PLAY) menu. (p. 81)
• There is a blank section in the beginning or middle of the tape. This is
not a malfunction.
“---” is displayed on the screen.
• The tape you are playing was recorded without setting the date and time.
• A blank section on the tape is being played.
• The data code on a tape with a scratch or noise cannot be read.
Symptom
Cause and/or Corrective Actions
,
continued
