Connect this product and your computer correctly making a USB connection.
When you shoot images with a memory card formatted by a computer, you may not be
able to import the images to a computer. Shoot using a memory card formatted by this
product.
[319] Troubleshooting
Troubleshooting
Computers
The image and sound are interrupted by noise when
viewing a movie on a computer.
You are playing back the movie directly from the memory card. Import the movie to your
computer using PlayMemories Home and play it back.
[320] Troubleshooting
Troubleshooting
Computers
Images exported from a computer cannot be viewed on
this product.
Use PlayMemories Home to copy images that are stored on a computer onto a memory
card inserted into this product and view them on this product.
[321] Troubleshooting
Troubleshooting
Memory cards
Formatted the memory card by mistake.
All the data on the memory card is deleted by formatting. You cannot restore the data.
[322] Troubleshooting
Troubleshooting
Printing
You cannot print images.