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Sony Bravia AZ3TK Chassis KDL-32BX359 Service Training Manual Download Page 39

KDL-32BX359 31

SECTION 5 - UPDATES AND ADJUSTMENTS

ACCESSING FACTORY ADJUSTMENT MODE

1.  TV must be ON.
2. 

Press the following buttons on the 

Remote Commander

 

within a second of each other: 

       

MUTING

   

   

MUTING

   

HOME

 

NOTE: The instructions to access 

Factory Mode

 are NOT 

THE SAME as the 

Service Mode

 procedure.

Input Source

<[

TV

]>

White Balance

<[

Off

]>

Internal Pattern

<[

Off

]>

Color Temp

>>

Aging Mode

<[

Off

]>

ADC Calibration

>>

TVD ADC Calibration

>>

Auto Phase

<[

Off

]>

Factory Reset (default)

Off

Recall Data

<[

Off

]>

Data Backup

<[

Off

]>

Site Air Channels

<[

Off

]>

Site Cable Channels

<[

Off

]>

System FW

v2.003

Model Name

KDL-32BX359

Serial Number

8000001

Picture Quality

v1.0000

Audio Quality

AQ1.0000

Panel Info

T315XW04_V3

EDID Version

HDMI: 1.3 / VGA: 1.3

Factory Version

v2.003

[</>]Set [EXIT] Exit

Factory Mode

ADJUSTING THE COLOR TEMPERATURE

The  default  White  Balance  data  values  are  set  for  optimal  viewing. The 

following  instructions  are  for  technicians  who  have  been  requested  to 

customize calibrations for their customers.

3.  Using 

, scroll down to select 

Color Temp

.

Input Source

<[

TV

]>

White Balance

<[

Off

]>

Internal Pattern

<[

Off

]>

Color Temp

>>

Aging Mode

<[

Off

]>

ADC Calibration

>>

TVD ADC Calibration

>>

Auto Phase

<[

Off

]>

Factory Reset (default)

Off

Recall Data

<[

Off

]>

Data Backup

<[

Off

]>

Site Air Channels

<[

Off

]>

Site Cable Channels

<[

Off

]>

System FW

v2.003

Model Name

KDL-32BX359

Serial Number

8000001

Picture Quality

v1.0000

Audio Quality

AQ1.0000

Panel Info

T315XW04_V3

EDID Version

HDMI: 1.3 / VGA: 1.3

Factory Version

v2.003

[</>]Set [EXIT] Exit

Factory Mode

Summary of Contents for Bravia AZ3TK Chassis KDL-32BX359

Page 1: ...Digital Color TV AZ3TK Chassis Segment P 2F 9 883 891 01 SelfDiagnosis Supported model Version Date Subject 1 0 9 13 2012 Original Manual Release Date ORIGINAL MANUAL ISSUE DATE 9 2012 HISTORY INFORMATION FOR THE FOLLOWING MANUAL ...

Page 2: ...SERVICE TRAINING MANUAL LCD Digital Color TV AZ3TK Chassis Segment P 2F 9 883 891 01 SelfDiagnosis Supported model KDL 32BX359 ...

Page 3: ...MODEL LIST MODEL COMMANDER DESTINATION MODEL COMMANDER DESTINATION 9 883 891 01 KDL 32BX359 RM YD081 ECUADOR ...

Page 4: ...l Assembly Removal 17 Cleaning the LCD Panel 17 Connectors 18 Screws 18 Accessories and Packaging 19 Optional Accesories 19 Remote Commander 19 Wire Dressing 20 Section 5 Updates and Adjustments 21 Overview 21 Software Updates for Customers 21 Software Updates for Servicers 21 Software Update Responsibility 22 Checking the Software Version 22 Examples of Software Correctable Symptoms 22 Accessing ...

Page 5: ... critical components used in LCD color TVs that are important for safety These components are identified with shading and mark on the schematic diagrams and the parts list It is essential that these critical parts be replaced only with the part number specified in the parts list to prevent electric shock fire or other hazard NOTE Do not modify the original design without obtaining written permissi...

Page 6: ...k of electric shock 2 Do not scratch or press on the panel with any sharp objects 3 Do not leave the module in high temperatures or in areas of high humidity for an extended period of time 4 Do not expose the LCD panel to direct sunlight 5 Avoid contact with water It may cause a short circuit within the module 6 Disconnect the AC power when replacing the backlight or inverter circuit High voltage ...

Page 7: ...s a thinner alcohol or benzine for cleaning Periodic vacuuming of the ventilation openings is recommended to ensure proper ventilation Do Not use paper towels any type of abrasive pad rags rubber or vinyl materials to clean the screen Using these materials could easily scratch the screen which may result in permanent damage Do Not use any cleaning product containing alkaline acid cleaner scouring ...

Page 8: ...akage as described in Leakage Test LEAKAGE TEST The AC leakage from any exposed metal part to earth ground and from all exposed metal parts to any exposed metal part having a return to chassis must not exceed 0 5 mA 500 microamperes Leakage current can be measured by any one of three methods 1 A commercial leakage tester Follow the manufacturers instructions provided with the tester 2 A battery op...

Page 9: ... ohm no equilibrado sincronización negativa AUDIO 500 mVrm Típico Impedancia 47 kiloohmios COMPONENT IN YPBPR video componente Y 1 0 Vp p 75 ohm no equilibrado sincronización negativa PB 0 7 Vp p 75 ohm PR 0 7 Vp p 75 ohm Formato de señal 480i 480p 576i 576p 720p 1080i 1080p AUDIO 500 mVrm Típico Impedancia 47 kiloohmios HDMI Video 480i 480p 576i 576p 720p 1080i 1080p 1080 24p Audio PCM lineal de ...

Page 10: ...Guía de ensamble de la base de soporte 1 Soporte de sobremesa 1 juego Tarjeta de Garantía 1 Listado de Servicios Técnicos 1 Tornillo 3 Accesorios opcionales Nombre de modelo KDL 32BX359 Corriente y otras especificaciones 110 240 V ca 50 60 Hz Consumo energético W 9 0 1 en uso Menos de 1 0 W Tamaño de pantalla cm pulgadas medido diagonalmente 2 3 e s a l c 5 1 3 0 0 8 1366 puntos horizontales 768 l...

Page 11: ...ower Supply Board GT32 Board the IR Board H Board the Switch Unit and the LCD Panel Assembly which includes the TCON Board and the Inverter MT Board NOTE For connector part number information refer to Connectors on page 18 For Wire Dressing information refer to Wire Dressing on page 20 SWITCH UNIT INV A GT32 H BOARD LAYOUT FOR KDL 32BX359 ...

Page 12: ...s OVERALL CIRCUIT DESCRIPTION The Block Diagram on page 9 provides an overview of the AZ3TK chassis The following are descriptions of the boards and their functions MAIN BOARD Common to all models utilizing the AZ3TK chassis the Main Board A Board contains most of the video processing circuitry along with all audio processing Control of the television is accomplished via a CPU embedded within the ...

Page 13: ...nel Assembly will include the following items LCD Panel TCON Board Internal not available as a replacement part Inverter MT Board TCON BOARD The TCON Board communicates between the LCD Panel and the microprocessor on the Main Board NOTE The TCON Board is not available as a replacement part for all models To determine if the TCON Board is available as a replacement part refer to the LCD Panels Manu...

Page 14: ...nternet connectivity internet models only Certain features not working correctly photo or video file viewing SECTION 2 TROUBLESHOOTING SelfDiagnosis Supported model SELF DIAGNOSIS FUNCTION Critical voltages and circuit operations are monitored by the CPU on the Main Board If an error is detected the Self Diagnosis function in the TV will force the TV to shut down by the CPU The monitored circuit i...

Page 15: ...PROT 000 003 DC_ALERT1 000 0 0 0 R E C N A L A B 4 0 0 0 0 0 R R E _ N O C T 5 0 0 005 PANEL_POWE 000 0 0 0 E T I L K C A B 6 0 0 0 0 0 R R E _ P M E T 7 0 0 00150 00075 00030 Menu Exit SELF CHECK Indicates an error has occurred Indicates no error has occurred SAMPLE SELF CHECK DIAGNOSIS PAGE 2X Blink Main Power Error A loss of REG12V from the power supply triggers this protect event The usual cau...

Page 16: ...this problem occurs immediately at turn on the temperature sensing IC has failed and replacing the main board is required If this occurs after the TV has been running for a while check for ventilation issues that could cause the TV to run hotter than normal TRIAGE CHART Use this general Triage Chart to determine what may possibly be causing the error before going out to the customers location 1 Co...

Page 17: ...3 x 2 NAND Flash MT5366 COMPOSITE KEYPAD IR LED HDMI1 Head PHONE AUDIO OUT AMP STA339BWTR SPDIF OUT VGA HDMI AUDIO USB HDMI2 COMPONENT COMPOSITE AUDIO Side I O Side I O VGA IF 1 UART SIL9185ACTU RJ45 RTL8201CP ETHERNET ETHERNET PHY CXD2828 DEMOD MAX9728 IF 2 OVERALL BLOCK DIAGRAM ...

Page 18: ...R GND AUDIO_24V 5 6 7 9 10 11 10 DET DIMMER N C 12 13 14 ON OFF 15 AC IN N AC IN L 1 2 CN9301 A N C DIMMER 2 10 14 CN9302 REG12V GND 11 12 8 9 10 DIMMER 1 CN701 5 6 7 13 STBY5 2V 3 4 2 GT32 INVERTER CN901 LCD PANEL CCFL BACKLIGHTS REG12V 14 AC_OFF_DET AUDIO_24V DET POWER_ON ON OFF POWER SUPPLY MAIN BOARD POWER AND CONTROL BLOCK DIAGRAM ...

Page 19: ...e 15 No Power Is standby LED blinking No Yes No See Protection Shutdown flowchart Yes Does red standby LED on front panel light Press power button while monitoring pin 4 of CN9301 on power supply board High 3 3V on pin 4 Yes No Main Board Power Supply Board High 3 3V on pin 1 Yes No Power Supply Board Power Supply Board NO POWER FLOWCHART ...

Page 20: ...page 15 STANDBY LED BLINKING Protect Shutdown Standby LED Blinking No Yes No Yes 2X 3X 5X No Yes LCD Panel 6X Yes 7X No Immediately After a While Check room temperature and ventilation around unit Power Supply Board Main Board SONY logo appears before shutdown Yes No LCD Panel Power Supply Board Main Board PROTECTION SHUTDOWN FLOWCHART ...

Page 21: ...t Number Information on page 15 NO VIDEO No Video Backlights turned on Unplug LVDS connector at TCON while unit is running This may need to be done more than once Any flashes seen on screen Yes No Any OSD graphics present No Main Board No Inverter Board or LCD Panel Yes Yes Main Board LCD Panel NO VIDEO FLOWCHART ...

Page 22: ... Distortion Is distortion across entire screen Any horizontal lines No No Yes Yes Improper of missing colors Yes Main Board No Vertical lines or bars No Yes Lines move when wide mode changed Yes No LCD Panel Main Board LCD Panel Any single or isolated vertical lines Yes LCD Panel More than 1 vertical band No Yes LCD Panel VIDEO DISTORTION FLOWCHART ...

Page 23: ...E TOP STAND AND REAR COVER REMOVAL A Gently place TV face down onto a soft cloth and remove 3 screws from Table Top Stand REF NO PART NO DESCRIPTION ASSEMBLY INCLUDES REF NO PART NO DESCRIPTION ASSEMBLY INCLUDES 1 4 423 357 11 REAR COVER 32APOT 2 2 4 410 252 01 BRACKET VESA APOT 3 X 2584 208 1 STAND ASSEMBLY 32APOT 2 580 608 01 SCREW PSW M5X16 SCREWS TO ATTACH TABLE TOP STAND TO LCD TV For product...

Page 24: ... 1 895 179 11 H BOARD MOUNTED 54 1 858 772 21 LOUD SPEAKER 4X10 R 55 1 846 485 11 POWER SUPPLY CORD 56 4 410 250 01 COVER AC APOT 57 1 858 772 11 LOUD SPEAKER 4X10 L 58 1 490 189 11 SWITCH UNIT 59 4 264 270 01 KEY PAD GT 60 4 410 247 01 COVER KEY APOT 61 1 895 180 11 GT32 BOARD COMPLETE 2 580 640 01 SCREW BVTP2 4X16 2 580 592 01 SCREW PSW M3X8 4 159 298 01 SCREW PSW M4X10 51 52 53 57 61 56 55 59 6...

Page 25: ...om Main Board Brackets C Remove screws from Upper Frame D Remove screws from Left and Right Frames E Remove screws from Bottom Frame F Remove screws from Lower Frame G Remove screws from LCD Panel to detach from Bezel then carefully lift up LCD Panel CLEANING THE LCD PANEL CAUTION When cleaning the TV be sure to unplug the power cord to avoid any chance of electric shock Clean the cabinet of the T...

Page 26: ...T NO DESCRIPTION ASSEMBLY INCLUDES 151 1 910 106 06 CONNECTOR ASSEMBLY 32 MB PSU 14P 152 1 910 105 34 LVDS CONNECTOR ASSEMBLY FFC 32 153 1 910 106 04 CONNECTOR ASSEMBLY 32 MB SP 4P 154 1 910 106 05 CONNECTOR ASSEMBLY 32 MB H KEY 12P 155 1 910 106 07 CONNECTOR ASSEMBLY 32 PSU INV 14P 151 152 153 155 154 P N DESCRIPTION REMARKS TOTAL 2 580 608 01 SCREW PSW M5X16 TABLE TOP STAND 3 3 2 580 640 01 SCRE...

Page 27: ... and safety reasons Sony strongly recommends that you use the screws provided with the TV CAUTION These screws cannot be used to secure the TV to the Wall Mount Brackets 4 441 639 11 FLYER SAFETY 4 441 642 31 GUIDE QUICK SET UP 4 440 678 31 MANUAL INSTRUCTION 4 441 640 11 SUPPLEMENT TIPPING OVER 4 441 638 11 SUPPLEMENT STAND INSTALLATION OPTIONAL ACCESORIES PART NO DESCRIPTION 4 414 470 01 SUPPORT...

Page 28: ...KDL 32BX359 20 SECTION 4 DISASSEMBLY PART NUMBER INFORMATION WIRE DRESSING WIRE DRESSING LAYOUT ...

Page 29: ... Software updates can be performed by Customer Manual Downloads Software updates can be performed by the customer by placing it on a USB device to be loaded onto the TV The instructions for downloading the software file vary from chassis to chassis and sometimes from model to model The customer is provided with the instructions to properly format the USB device unzip the file and the procedures fo...

Page 30: ...ng the customer menu Póngase en contacto con Sony Póngase en contacto directamente con Sony si tiene algún problema con el TV Sitio Web de soporte técnico Latinoamérica Teléfono de contacto Ecuador Número de serie Versión del software http esupport sony com ES LA Por favor tenga la siguiente información a la mano KDL 32BX359 SONY_2012_TOSCA_1 04 8000001 Nombre del modelo 01 800 00 SONY 7669 Sitio ...

Page 31: ...rmed when either the Main Board or LCD Panel are replaced UPDATING THE SOFTWARE After replacing the Main Board or LCD Panel you MUST UPDATE the SOFTWARE to the latest version ACCESSING SERVICE ADJUSTMENT MODE 1 TV must be in Standby mode 2 Press the following buttons on the Remote Commander within a second of each other DISPLAY Channel 5 Volume POWER SELECT BUTTON VOLUME MUTING RM YD081 NAVIGATION...

Page 32: ...the features for the TV will be available View the Status Information Select the Panel ID Code Add the Serial Number Add the Model Name VIEWING THE STATUS INFORMATION After replacing the Main Board you MUST UPDATE the SOFTWARE to the latest version Whenever the Main Board is replaced the software must be updated so that the new board syncs with the LCD Panel If a message displays indicating the la...

Page 33: ...LECT THE CORRECT PANEL ID CODE for the picture to display propertly Verify before proceeding to the next step Verified Status Information 10 Press until Panel Selection is selected Sound Adjustment Wide Band Tuning Range Scan Self diagnosis history Status Information LVDS Spectrum 0 50 Panel Selection T315XW04_V3 SERIAL NUMBER EDIT MODEL NAME EDIT Set Menu Exit Service Mode 11 Using the table belo...

Page 34: ...ME EDIT Set Menu Exit Service Mode 16 Press to be able to select the first digit CAUTION The Serial Number can only be selected once Be sure to verify the information is correct before saving the changes Sound Adjustment Wide Band Tuning Range Scan Self diagnosis history Status Information LVDS Spectrum 0 50 Panel Selection T315XW04_V3 SERIAL NUMBER EDIT _ _ _ _ _ _ _ MODEL NAME EDIT Set Menu Exit...

Page 35: ...n the confirmation screen displays press to select YES and then press 22 Proceed to Adding the Model Name ADDING THE MODEL NAME Verify before proceeding to the next step Verified Status Information Selected the Panel ID Code Added the Serial Number 23 Press until MODEL NAME EDIT is selected Sound Adjustment Wide Band Tuning Range Scan Self diagnosis history Status Information LVDS Spectrum 0 50 Pa...

Page 36: ... 50 Panel Selection T315XW04_V3 SERIAL NUMBER EDIT 8000001 MODEL NAME EDIT K _ _ _ _ _ _ _ Set Menu Exit Service Mode 26 Continue to use and or to enter the remaining characters of the Model Name Sound Adjustment Wide Band Tuning Range Scan Self diagnosis history Status Information LVDS Spectrum 0 50 Panel Selection T315XW04_V3 SERIAL NUMBER EDIT 8000001 MODEL NAME EDIT KDL 32BX359 Set Menu Exit S...

Page 37: ...t version Verify the latest software is installed before proceeding to the service adjustments Whenever the LCD Panel is replaced the software must be updated so that the new panel syncs with the Main Board If a message displays indicating the latest software is already installed proceed to Resetting the LCD Panel to Update the Software 3 For instructions refer to the section Viewing the Status In...

Page 38: ...ation Time location Back 002 MAIN_ POWER 000 003 DC_ALERT1 000 003 AUDIO_PROT 000 004 BALANCER_ERR 000 005 TCON_ERR 000 005 PANEL_ID_NVM_ERR 000 006 BACKLIGHT_ERR 000 007 TEMP_ERR 000 00150 00075 00030 Home Exit SELF CHECK TOTAL OPERATION TIME PANEL OPERATION TIME BOOT COUNT 10 Press 7 0 11 Verify Panel Operation Time has been changed to 00000 Back 002 MAIN_ POWER 000 003 DC_ALERT1 000 003 AUDIO_P...

Page 39: ...Quality AQ1 0000 Panel Info T315XW04_V3 EDID Version HDMI 1 3 VGA 1 3 Factory Version v2 003 Set EXIT Exit Factory Mode ADJUSTING THE COLOR TEMPERATURE The default White Balance data values are set for optimal viewing The following instructions are for technicians who have been requested to customize calibrations for their customers 3 Using scroll down to select Color Temp Input Source TV White Ba...

Page 40: ...ata value or press to decrease the data value 8 Complete the data value adjustments to the remaining temperature items within the selected temperature type NOTE Changes to the data value must be saved within the temperature type selected before making changes to one of the other temperature types 9 To save the changes press to select Data Backup then press Back Color Temp Neutral R Gain 538 G Gain...

Page 41: ...on Sony LCSC Technical Services Service Publication Department 9 883 891 01 English 2012IJ74WEB 1 2012 9 is a trademark of Sony Electronics Reproduction in whole or part without written permission is prohibited All rights reserved ...

Page 42: ...shall be utilized for replacement and or repair 3 Disassembly decryption or reverse engineering component s is strictly prohibited 4 Any board in which the Servicer replaces an encryption key component must be placed back into the set it orignally came from and the replaced defective component MUST BE DESTROYED Boards cannot be swapped 5 If a Circuit Board identified with a red outline and a in th...

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