81
US
Add
iti
on
al
I
n
fo
rm
at
io
n
Additional
Information
Troubleshooting
If you experience any of the following
difficulties while using the player, use this
troubleshooting guide to help remedy the
problem before requesting repairs. Should
any problem persist, consult your nearest
Sony dealer.
The power does not turn on.
,
Check that the AC power cord is connected
securely.
,
It takes a short while before the player turns
on.
The message “A new software version has
been found on the network. Perform
version update?” appears on the screen
when turning the player on.
,
See “Network Update” (page 64) to update
the player to a newer software version.
When turning the player on,
appears
on the screen, and “SYSTEM ERROR”
appears in the front panel display.
,
Disconnect the power cord and wait for a
while, then re-connect the power cord. If the
condition persists, contact your nearest
Sony dealer or local authorized Sony
service facility.
The disc does not play.
,
The disc is dirty.
,
The disc is reversed. Insert the disc with the
playback side facing left.
,
The disc is skewed.
,
You are attempting to play a disc with a
format that cannot be played back by this
player (page 87).
,
The region code on the BD or DVD does
not match the player.
,
The player cannot play a recorded disc that
is not correctly finalized (page 87).
Power
Disc
,
continued
