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LIMITED HARDWARE WARRANTY AND LIABILITY
Service policy
You understand and acknowledge that any time SCEA services your PS™
system (either within the Warranty Period or under a separate service
arrangement), it may become necessary for SCEA to provide certain services to
your PS™ system to ensure it is functioning properly in accordance with SCEA
guidelines. Such services may include the installation of the latest software or
firmware updates, or service or replacement of the PS™ system’s hard disk or
the PS™ system with a new or factory recertified product. You acknowledge and
agree that some services may change your current settings, cause a removal of
cosmetic stickers or system skins, cause a loss of data or content, or cause some
loss of functionality. You should back up your hard disk regularly to prevent loss of
data, although some content cannot be backed up and must be reinstalled by the
user. You should also remove any peripherals, non-PS™ system components,
and any content that you consider proprietary, private, or confidential before you
send in your PS™ system for service. SCEA shall not be liable for damages
resulting from your failure to comply with the foregoing, or any instructions
provided to you by SCEA. SCEA reserves the right to refuse service or void the
warranty of any PS™ system that has been modified or tampered with.
Except as otherwise stated in the Limited Hardware Warranty and Liability
above, you agree that (i) the services are provided "AS IS" without any
express or implied warranties; and (ii) SCEA shall not be liable for any direct
and indirect, consequential, or special damages, including any damages that
may arise from loss of data or functionality. The foregoing limitation shall
apply to the extent permitted by applicable law.
