74
Troubleshooting
Error messages
There is no SIM card in your phone or
you may have inserted it incorrectly.
See
The SIM card connectors need
cleaning. If the card is damaged,
contact your network operator.
Your phone is set to work only with
certain SIM cards. Check if you are
using the correct operator SIM card.
/
You have entered your PIN or PIN2
incorrectly.
Enter the correct PIN or PIN2 and select
/
You have entered your PIN or PIN2
code incorrectly three times in a row.
To unblock, see
Codes that you have entered do not
match. When you want to change a
security code, for example your PIN,
you have to confirm the new code.
See
Your phone is in flight mode.
See
on page 63.
Your phone is not receiving any network
signal, or the received signal is too
weak. Contact your network operator
and make sure that the network has
coverage where you are.
The SIM card is not working properly.
Insert your SIM card in another phone.
If this works, it is probably your phone
that is causing the problem. Please
contact the nearest Sony Ericsson
service location.
You are within range of a network,
but you are not allowed to use it.
However, in an emergency, some
network operators allow you to call the
international emergency number 112.
See
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