Troubleshooting
63
Menu language
If the display shows a language that you do not
understand, you can always set the following
from standby:
• Press
0000
for English menus.
• Press
8888
for automatic, local menus.
• Press
0008
for Chinese menus.
Grey menu options
Grey text indicates a function that is
temporarily unavailable, for example, due
to your subscription or due to a certain
setting which has not been turned on.
Since you cannot send pictures and sounds that
are copyright-protected, the
menu is sometimes
unavailable.
Error messages
There is no SIM card in the phone, it may need
cleaning or you may have inserted it incorrectly.
See “SIM card and battery information” on page 4.
The phone is set to work only with certain SIM
cards. Insert the correct SIM card.
The SIM card is not activated. Contact your network
operator for more information.
You are within range of a network, but you are not
allowed to use it. However, in an emergency, some
operators allow you to call, for example, the
international emergency number 112.
See “Emergency calls” on page 29.
There is no network within range or the received
signal is too weak. You have to move to get a signal
that is strong enough.
You have entered your PIN or PIN2 incorrectly.
Enter the correct PIN or PIN2, and press
YES
.
See “SIM card lock” on page 60.
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