User support
Access user support directly in your phone through the Support application. For example,
you can open a User guide with instructions on how to use your phone. You can also get
troubleshooting and other help from the Sony Ericsson support zone, and from our contact
centers.
•
Support application features:
•
User guide in the phone – read and search an extended User guide.
•
Phone optimizer – enhance battery and software performance, and improve
connectivity.
•
Educate yourself – read tips and tricks, get the latest news, and watch how-to-videos.
•
Email support – send an email to our support team.
•
Software updates – download the latest software.
•
Support zone
– visit
from your computer to get the most
from your phone.
•
Troubleshooting
– find common problems and error messages at the end of our User
guides and on the support zone.
•
Call center
– if all else fails. The relevant number is listed in the supplied
Important
information
leaflet.
The extended User guide is also available at
To use the support application
1
From the Home screen, flick through the horizontal list of widgets and tap
Support
.
2
Find and tap the required support item.
6
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