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Troubleshooting
Error Messages
Accessories, Accessibility and Internet
Technical Assistance/Customer Service
• United States - 1-800-374-2776
• Latin America - +1-305-755-6789
• Canada - +1-800-668-2101
• Other countries - +1-919-472-7908
Ordering Accessories
You can purchase Sony Ericsson branded or Ericsson
branded accessories intended for use with this product by:
• Visiting www.SonyEricsson.com/us (US only)
• Calling 1-800-374-2776 (US only)
Battery low
The battery power is low. When the
phone shuts itself off, replace the
battery with a fully charged one, or
use an alternate power source, such
as a travel charger.
No memory
Delete
Your text message memory is full.
Erase some stored messages before
you can receive more messages.
Network not
responding
Your data service is not active in
your network or you are out of
signal strength. Check your
roaming map or call Technical
Support to load your data service
into the WAP network.
Server not
responding
Your data service is not set up in the
gateway or the wrong gateway is
specified in your phone. Do one of
the following:
Confirm the correct gateway
address is entered and active
Call to load your data service in the
gateway.