Sonim XP5560 BOLT Faq Manual Download Page 21

21

Sonim XP5560 BOL

T 2 - Support

Where can I get support?

For support on billing, network, hardware and software 

contact your service provider Client Care or location of 

purchase. 

What to do if the Sonim XP5560 BOLT 2 IS is not 

covered under the Sonim Warranty?

Sonim XP5560 BOLT 2 IS is covered by the Sonim 

comprehensive warranty for three years from the day 

of purchase. The Sonim Warranty goes way beyond 

the industry standard, so almost all defects, including 

accidental damage, within 3 years of purchase are 

covered. 
If the phone is not covered under warranty, contact the 

service provider. Service charges may apply.

Summary of Contents for XP5560 BOLT

Page 1: ...1 FAQ GUIDE SONIM XP5560 BOLT 2 English...

Page 2: ...pany and product names may be trademarks or registered trade marks of the respective owners with whom they are associated Reference Documentation For more information about any of the features discuss...

Page 3: ...3 Contents Push to talk General 4 Managing Alerts 6 Managing PTT Calls 7 Troubleshooting PTT Issues 12 Sonim XP5560 BOLT 2 Features 14 Sonim XP5560 BOLT 2 Support 22...

Page 4: ...0 digit mobile number But this number should be provisioned by the operator for PTT to work Can I turn off the speaker phone for PTT calls Yes You can select one of the following options to turn off t...

Page 5: ...orted contacts depends on the software configuration Can I delete all PTT contacts at a time No you have to delete contacts individually Can we turn off the chirp notification sound when we release th...

Page 6: ...t a contact either in the PTT call history screen PTT Contacts screen groups or from current call screen select Actions and and press the Alert soft key to send an alert 2 Highlight any contact and pr...

Page 7: ...old the PTT button to aquire floor and speak 4 Release the PTT button when you finish speaking 5 To end the call press End Call LSK key or End key What is one to one PTT call This is a simple PTT sess...

Page 8: ...t you are not speaking press the side volume button to adjust the volume accordingly You can also adjust the volume by selecting Menu Settings Audio settings Tone volume while in PTT idle state Can we...

Page 9: ...nnot change the tone Can I turn off the Bluetooth as a audio source Yes When bluetooth accessories is connected to the phone PTT audio will will be routed to the bluetooth accessories When bluetooth a...

Page 10: ...nd conference group call Access the any other menu during ongoing PTT call Cannot take the floor atleast 1 member should exist in the Radio group call Send alerts What PTT operations can I perform whe...

Page 11: ...set Alert Me mode select PTT Menu Mystatus My presence select Alert Me and click LSK Can I send instant messages to Groups Yes you can send instant messages to Radio and Conference groups To send IM s...

Page 12: ...ned off and the voice is routed through the phone earpiece Please turn the speaker back ON to hear PTT calls via loudspeaker Turn on the speaker by pressing the key or select Menu TELUS Link Settings...

Page 13: ...your operator for more information How can I activate the MMS features on my Sonim XP5560 BOLT 2 Internet settings are already pre defined and configured You cannot edit these operator settings Contac...

Page 14: ...ransferred from another Bluetooth enabled device You can also receive the pictures and ring tones through MMS How do I activate the loudspeaker on my Sonim XP5560 BOLT 2 To activate the loudspeaker wh...

Page 15: ...sible with the Sonim XP5560 BOLT 2 Single and Multiple contacts can be transferred via Bluetooth How do I switch the LED torch ON on my Sonim XP5560 BOLT 2 To turn on the torch press and hold key 5 of...

Page 16: ...les txt located in My Files Other on the phone or on the memory card What is safeguard How do we enable this feature in the phone Safeguard allows to set a password and prevent unauthorized usage of k...

Page 17: ...rtcut key to a custom built application You cannot assign a shortcut key to a custom built application This feature is not supported How do you enable the Speed dial option To enable the Speed dial se...

Page 18: ...rage location How to save sent messages To save the Sent messages 1 Select Menu Messages Message Settings 2 Select the type of message service Text message or Multimedia message You can view all the s...

Page 19: ...es sent as MMS attachments to other phones are degraded How can we reduce the picture size when sending a MMS To maintain the picture quality disable picture resizing in multimedia settings Go to Menu...

Page 20: ...loading the software can I defer the upgrade process Yes after download the you have the option to defer the upgrade process How does Use Bluetooth for audio feature work When Use Bluetooth for audio...

Page 21: ...BOLT 2 IS is not covered under the Sonim Warranty Sonim XP5560 BOLT 2 IS is covered by the Sonim comprehensive warranty for three years from the day of purchase The Sonim Warranty goes way beyond the...

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