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Warranty
Product Warranty - 2 Year Extended
As standard, Sonifex products are supplied with a 1 year back to base
warranty. In order to register the date of purchase and so that we can keep
you informed of any product design improvements or modifications, it is
important to complete the warranty registration online. Additionally, if you
register the product on the Sonifex website, you can increase your product
warranty to 2 years. Go to the Sonifex website at: http://www.sonifex.
co.uk/technical/register/index.asp to apply for your 2 year warranty.
Note:
For your own records the product serial number is recorded on the
CE certification page of this handbook.
Sonifex Warranty & Liability Terms & Conditions
1. Definitions
‘the Company’ means Sonifex Ltd and where relevant includes companies
within the same group of companies as Sonifex Limited.
‘the Goods’ means the goods or any part thereof supplied by the Company
and where relevant includes: work carried out by the Company on items
supplied by the Purchaser; services supplied by the Company; and software
supplied by the Company.
‘the Purchaser’ means the person or organisation who buys or has agreed
to buy the Goods.
‘the Price’ means the Price of the Goods and any other charges incurred by
the Company in the supply of the Goods.
‘the Warranty Term’ is the length of the product warranty which is usually
12 months from the date of despatch; except when the product has been
registered at the Sonifex website when the Warranty Term is 24 months
from the date of despatch.
‘the Contract’ means the quotation, these Conditions of Sale and any
other document incorporated in a contract between the Company and the
Purchaser.
This is the entire Contract between the parties relating to the subject
matter hereof and may not be changed or terminated except in writing in
accordance with the provisions of this Contract. A reference to the consent,
acknowledgement, authority or agreement of the Company means in
writing and only by a director of the Company.
2. Warranty
a.
The Company agrees to repair or (at its discretion) replace Goods
which are found to be defective (fair wear and tear excepted) and
which are returned to the Company within the Warranty Term
provided that each of the following are satisfied:
i.
notification of any defect is given to the Company immediately
upon its becoming apparent to the Purchaser;
ii.
the Goods have only been operated under normal operating
conditions and have only been subject to normal use (and
in particular the Goods must have been correctly connected
and must not have been subject to high voltage or to ionising
radiation and must not have been used contrary to the
Company’s technical recommendations);
iii. the Goods are returned to the Company’s premises at the
Purchaser’s expense;
iv.
any Goods or parts of Goods replaced shall become the
property of the Company;
v.
no work whatsoever (other than normal and proper
maintenance) has been carried out to the Goods or any part of
the Goods without the Company’s prior written consent;
