Sonic Blue ReplayTV 5000, User Manual

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60
ReplayTV 5000
When I select a channel in the Chan-
nel Guide, the channel number does
not change on my satellite receiver
or cable box.
• If you are using an IR blaster connection to control channel changing, verify that the IR blaster cable is securely
attached to the IR BLASTER jack on ReplayTV, and that you have affixed the IR emitter directly over the IR
detector on your cable box or satellite receiver.
• Confirm that you have selected the correct IR code for your cable box or satellite receiver.
• Try a different IR code, even it is not the exact code for your cable box or satellite receiver.
When I select a channel in the Chan-
nel Guide, I see a blue screen that
states “no video source.”
• Confirm that you subscribe to the channel in question.
• Verify that the A/V connections from your cable box/satellite receiver to ReplayTV are correct.
• Verify that the correct inputs to ReplayTV are selected in Setup. Also, if using S-Video, verify that IN 2 is chosen.
• Verify that all your components are turned on.
• Try different cables. Poor quality cables may cause this to occur.
When selecting a channel in the
Channel Guide, I see a solid blue
screen.
• Confirm that you have the correct input source specified in Setup. Press Menu . Highlight Setup and press Select .
Choose Network and Input Settings .
When selecting a show from the
Channel Guide, I see a screen that
fades to black.
• Typically, this is caused by a weak video source. Contact Customer Care for further suggestions at (800) 933-
5899.
• Try changing cables. Poor quality cables may cause this to occur.
The channels are not changing. • If your original remote control required an Enter button press when changing channels, press the Enter button on
the ReplayTV remote control after you enter the channel number.
My cable box sometimes fails to
change channels when using the
ReplayTV remote control.
• If you are using the IR blaster, your cable box receives IR commands from both the ReplayTV remote and the IR
blaster. Some cable boxes can be confused by this. You can block the commands from the ReplayTV remote con-
trol by affixing an opaque covering around the area where you have placed the IR emitter on your cable box. Do
not cover the IR emitter.
The IR blaster occasionally misses
channel change commands.
Sometimes the IR blaster sends too strong of a signal to your cable box or satellite receiver, causing it to miss a digit
in the channel-change sequence.
• Affix the IR emitter
next to or 1/2 inch away from the IR detector on your cable box or satellite receiver instead of
directly over it.
ReplayTV does not respond when I
press buttons on the remote control.
Or, the image on my television
screen is “frozen.”
• Press and hold the POWER button on the front of ReplayTV for 10 seconds, then release. ReplayTV will restart
in a few moments.
• Unplug the power cord from the electrical outlet for 15 seconds then plug it back in. ReplayTV will restart and
power on in a few moments.