©2005 Sonance. All rights reserved. Sonance is a trademark of Sonance.
Sonance • 212 Avenida Fabricante • San Clemente, CA 92672-7531, USA • (800) 582-7777 or (949) 492-7777 • FAX: (949) 361-5151 • Technical Support: (800) 582-0772
w w w . s o n a n c e . c o m
33-3117 01/05
TECHNICAL ASSISTANCE AND SERVICE
If you any have questions about the operation or installation of this product,
please call our Technical Assistance Department on any business day at (800)
582-0772 or (949) 492-7777; from 7am to 5pm, Pacific Time.
If your speakers should need repair or service, contact your
Sonance Authorized Dealer for help, or use the following procedure:
1. Prior to calling, note the product’s model number, serial number,
purchase date, and the name and address of the dealer where you
purchased the product.
2. Contact our Technical Assistance Department at the above num-
ber(s) and describe the problem the unit is experiencing. If applica-
ble, they will issue a Return Authorization Number.
IMPORTANT: YOU MUST HAVE PRIOR AUTHORIZATION TO
RETURN YOUR SPEAKER TO SONANCE!
3. If you’re directed to return the unit to Sonance for repair, pack the
unit in its original shipping carton. If needed, you can obtain
replacement packaging from us for a small charge. Note: it is best if
you place the box into an additional outer “overcarton” before
shipment to minimize a chance of theft in shipment. Please include
a copy of the original bill of sale inside the package.
4. Contact United Parcel Service, Federal Express, or RPS to arrange
prepaid (not collect) shipping. Do not use the U.S. Postal Service.
IMPORTANT: FREIGHT COLLECT SHIPMENTS WILL BE
REFUSED.
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6. Ship the packaged unit to:
Quality Assurance Department
Sonance
212 Avenida Fabricante
San Clemente, CA 92672-7531
LIMITED LIFETIME WARRANTY COVERAGE (U.S. ONLY)
Sonance warrants to the original retail purchaser only that this Sonance
product will be free from defects in materials and workmanship, provided
the speaker was purchased from a Sonance Authorized Dealer.
Defective products must be shipped, together with proof of purchase,
prepaid insured to the Authorized Sonance Dealer from whom they were
purchased, or to the Sonance factor at the address listed on this instruction
manual. Freight collect shipments will be refused. It is preferable to ship this
product in the original shipping container to lessen the chance of transit
damage. In any case, the risk or loss or damage in transit is to be borne by
the purchaser. If, upon examination at the Factor or Authorized Sonance
Dealer, it is determined that the unit was defective in materials or
workmanship at any time during this warranty period, sonance or the
Authorized Sonance Dealer will, at its option, repair or replace this product
at no additional charge, except as set forth below. It this model is no longer
available and can not be repaired effectively, Sonance, at is sole option, may
replace the unit with a current model of equal or grater value. In some cases
where a new model is substituted, a modification to the mounting surface
may be required. If mounting surface modification is required, Sonance
assumes no responsibility or liability for such modification. All replaced
parts and product become the property of Sonance. Products replaced or
repaired under this warranty will be returned to the original retail
purchaser, within a reasonable time, freight prepaid.
This Warranty does not include service or parts to repair damage caused by
accident, disaster, misuse, abuse, negligence, inadequate packing or
shipping procedures, commercial use, voltage inputs in excess of the rated
maximum of the unit, or service, repair or modification of the product
which has not been authorized or approved by Sonance. This Warranty
also excludes normal cosmetic deterioration caused by environmental
conditions. This Warranty will be void if the Serial Number on the product
has been removed, tampered-with or defaced. This Warranty is in lieu of all
other expressed warranties. If the product is defective in materials or
workmanship as warranted above, the purchaser’s sole remedy shall be
repair or replacement as provided above. In no event will Sonance be liable
for any incidental or consequential damages arising out of the use or
inability to use the product, even if Sonance or a Authorized Sonance
Dealer has been advised of the possibility of such damages, or for any claim
by any other party.
Some states do not allow the exclusion or limitation of consequential
damages, so the above limitation and exclusion may not apply. All implied
warranties on the product are limited to the duration of this expressed
Warranty. Some states do not allow limitation on the length of an implied
warranty. If the original retail purchaser resides in such a state, this
limitation does not apply.
EXCLUSIONS AND LIMITATIONS
The warranty set forth above is in lieu of all other warranties, express
or implied, of merchantability, fitness for a particular purpose, or
otherwise. The warranty is limited to Sonance products registered
herein and specifically excludes any damage to loudspeakers and other
allied or associated equipment which may result for any reason from
use with this product. Sonance shall, in no event, be liable for
incidental or consequential damages arising from any breach of this
warranty or otherwise. This warranty gives you specific legal rights,
and you may have other rights which vary from state to state.
I N S T R U C T I O N M A N U A L
C R K W R O C K W O O F E R
