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6 Troubleshooting
6.1 Overview
Problem
Possible Reason
What to do?
Error codes on the
SOMNOscreen™ plus
display
ERROR 01
Contact SERVICE
The internal lithium
battery of the clock
is discharged. The
device was stored
without a battery.
or:
Service required.
Please contact
SOMNOscreen™ plus Support.
Send in the device to SOMNOmedics for changing the
battery.
ERROR 04
Contact SERVICE
The Compact Flash
Card was formatted
incorrectly.
Remove the Compact Flash Card from the
SOMNOscreen™ plus and format it using the
FAT
file
system.
Faulty Compact
Flash Card or Card
Reader.
Return the Compact Flash Card or the Card Reader to
your Dealer or directly to SOMNOmedics.
ERROR 10
Contact SERVICE
Too many channels
selected.
or:
Sampling Rate too
high.
Remove the Compact Flash Card from the
SOMNOscreen™ plus and reinitialize it with a suitable
montage.
A Special Firmware is available as an option if a higher
sampling rate is required. Please contact
SOMNOmedics for details.
Problem
Possible Reason
What to do?
SOMNOscreen™ plus
Unable to start
SOMNOscreen™ plus
Defective Snore
Microphone
Replace the microphone. If a spare is not available, as
an alternative, use a nasal cannula if the measurement
is absolutely necessary. Change the montage and
start the recording again.
SOMNOscreen™ plus
reports
Duration failed
in spite of the fact that
the battery was placed
in the charger.
The battery was not
inserted into the
charger correctly.
Please check the polarity of the battery when inserting
it in the Charger. Try rolling the battery in the charger
to obtain a good contact. Check to make sure that the
Red LED comes on when the battery is first placed in
the charger.