SIG-5430 User Manual Ver. 1.1
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6
Technical Support and Warranty
6.1
Technical Support
If you have any question regarding operation of the product, visit Customer
Support FAQ corner and the message board on Sollae Systems
’
web site or send us an
email at the following address:
⚫
⚫
https://www.eztcp.com/en/support/qna.php
6.2
Warranty
6.2.1
Free Repair Services
For product failures occurring within 2 years after purchase, Sollae Systems
provides free repair services or exchange the product. However, if the product
failure is due to user
’
s fault, repair service fees will be charged or the product
will be replaced at user
’
s expense.
6.2.2
Charged Repair Services
For product failures occurring after the warranty period (2 years) or resulting
from user
’
s fault, repair service fees will be charged and the product will be
replaced at user
’
s expense.